Tanggal : 22-23 Maret 2017 Waktu : Pkl 09.00-17.00 WIB Tempat : Jakarta
Latar Belakang
Rekrutmen dan Seleksi Berbasis Kompetensi merupakan salah satu metode dengan tingkat akurasi yang lebih tinggi dibandingkan metode tradisional biasa dalam mengidentifikasikan kesesuaian calon karyawan dengan tuntutan kompetensi pekerjaan. Metode ini didasarkan pada prinsip bahwa semakin banyak kecocokan antara persyaratan jabatan dan kompetensi dari calon pemegang jabatan maka diprediksi akan semakin tinggi kinerja pada suatu jabatan dan akan tercapai kepuasan kerja.
Tujuan
Setelah mengikuti pelatihan ini peserta diharapkan mampu untuk : • Memahami konsep Rekrutmen dan Seleksi Berbasis Kompetensi • Membuat Job Description dan Kamus Kompetensi • Melakukan persiapan Seleksi: Psikogram, Alat Test Psikologi, Wawancara dan Observasi. • Melakukan Wawancara Terstruktur ( Behavioral Event Interview) • Merancang metode Assessment Center dalam proses seleksi • Mengukur efektifitas Rekrutmen dan Seleksi
Materi Pembahasan Modul 1: Rekrutmen & Seleksi Berbasis Kompetensi • • • • •
Mengapa Kompetensi Pemahaman Uraian & Spesifikasi Pekerjaan Identifikasi Model dan Kamus Kompetensi Pemahaman Manpower Planning Ragam Kompetensi yang akan digali dalam diri kandidat : Komunikasi, Kerjasama Tim, Kepemimpinan, Fokus pada pelanggan, Kemampuan mempengaruhi, Pemecahan masalah, Pencapaian hasil, Matriks Kompetensi
Modul 2 : Alat Tes Psikologi
• Persiapan Psikogram / Person Profiling • Persiapan Alat Tes Psikologi: Tes Kecerdasan, Tes Kepribadian, Tes Kemampuan, Tes Kreatifitas • Smart Tips: Cara cepat menyaring kandidat dari jumlah yang banyak menjadi sedikit
Modul 3. Metode Assessment Center • • • • •
Modul 4 . Proses Seleksi – Wawancara Terstruktur • • • •
Persiapan wawancara Pelaksanaan Behavioral Event Interview Kemampuan mendengar aktif Kemampuan menggali jawaban kandidat dengan pertanyaan-pertanyaan tepat • Pengamatan bahasa tubuh dan ekspresi wajah kandidat • Smart Tips: Pertanyaan-pertanyaan singkat dan sederhana yang dapat menggali value dan kompetensi kandidat • Latihan : Roleplay
Modul 5 : Membuat Penilaian dan Pengambilan Keputusan
• Formulir penilaian Asesmen • Pemilihan kandidat • Evaluasi & Pengukuran Efektivitas Rekrutmen
In basket exercise Oral Presentation Leaderless Group Discussion Group Excercise Smart Tips : Observasi ! Observasi ! Pentingnya pengamatan detil dalam aktivitas Assessment Center • Latihan : Roleplay
Trainer • Psikolog lulusan UI dengan pengalaman 22 tahun sebagai praktisi HR di perusahaan lokal dan asing. • Saat ini bekerja sebagai Kepala Divisi Human Capital di Perusahaan Tbk • International Certified Coach di ICF level ACC
Training Provider
Service Leadership is a Service Quality & Human Resource Consulting firm dedicated to creating sustainable high-performance organizations. We provide consulting & training to : • Create high-performance cultures that drive bottom-line results & reinforce your organization’s mission and values. • Develop leaders at all levels who can manage the business and inspire your employees. • Align employee self-interest, energy and talents with your organization’s strategy.
Modul Pelatihan
Program Inhouse Training dan Kelas Publik
Leadership • • • • •
Excellent Supervisory Skills Advanced Leadership Skills Coaching and Mentoring Assertive Communication Skills Problem Solving and Decision Making
Service Excellence
• Excellent Service Interaction • Complaint is A Gift • Service Crucial for Manager
HRD • • • • •
Train The Trainer Training Need Analysis (TNA) High Impact Presentation Skills Strategic Compensation and Benefit Mastering Competency Design Model and Assessment • Assessment Skills • Employee Engagement • KPI & Performance Management System
• • • • •
Time Management DISC Profile MBTI Team Building Handling Diificult People and Situation
• Strategic Customer Experience • Customer Satisfaction Measurement
• • • • • • • •
Job Analysis and Job Evaluation Industrial Relation Talent Management Behavioral Event Interview Expanded DISC Myers Briggs Type of Indicators (MBTI) Outsourcing Management UU Ketenagakerjaan
Consulting Services Service Quality Quality Customer Service is important for all functions start from front liners as representative of the company to back office as backbone to support all process to make sure service is delivered timely by frontlines. We assist Client to enhance organization service culture.
Type of common consultation request such as : • Set up Service Standardization • Define Service Measurement • Implementation Service Monitoring • Set Up Service Assessment / Service Audit • Conduct Mystery Shoppers
Operational Excellence Identifying capacity and measure productivity is the key of operation management. We help to asses current operational issues and come up with recommendation and implementation. We assist client to run day to day operations in structure and effective way.
Operation Excellence Consultation would be : • Define Capacity Planning • Design Operation Management Blue Print • Set Up Process Standardization • Conduct & implement Process Improvement • Set Up Customer Care/Service Desk
Human Resources People are the most valuable assets an organization could have. Through employees, an organization can create a sustainable competitive advantage. Whether you are a new venture or an existing organization we at Service Leadership can help you organize, manage and develop your human resources more effectively.
We provide the following Human Resources consultation services : 1. Preparation of HR Policies, Procedures and HR Manuals/Handbooks 2. Setting up Organizational Structure & Authority Matrix based on a work flow analysis 3. Job Analysis and Job Design 4. Pay Structure/Compensation Plan 5. Recruiting and Selecting Procedures 6. Performance Measurement and Appraisal Programs.
Partial List Of Our Clients
Investasi & Registrasi Early Bird Rp 3.700.000,- /peserta (Lunas sebelum 15 Maret 2017) Full fare Rp. 4.000.000,- / peserta Formulir Registrasi
Biaya termasuk makan siang, 2x coffee break, materi hard copy pelatihan dan sertifikat. FREE Peserta Ke- 4.
COMPETENCY BASED RECRUITMENT & SELECTION
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Jakarta
Phone/Mobile
Fax : (021) 797 51 59
Training | Consulting | Assessment
Gedung Multika Lt 4 Jl. Mampang Prapatan Raya 71-73 , Jakarta 12790 Phone : (021) 797 51 58 Mobile WA Pin BB
: : : :
0813 1100 9800 0812 802 8352 0813 1100 9800 5FE266D1
For more information :
[email protected] Or visit us at : www.serviceleadership.web.id
Payment Method Payment can be done by using the account number below : Bank BCA Cabang Jatinegara A/N : CV Prima Sinergi No Acc. : 7600396913 Please put note : [SEMINAR TITLE] and [YOUR COMPANY’S NAME] on the payment instruction.
Training | Consulting | Assessment
