Volume 6 , Issue 4
DUTCH AGED CARENAASA PO BOX 350 PARK HOLME SA 5043 REMBRANDT COURT 1 Madras Street Oaklands Park SA 5046 Phone: 8198 0300
Winter edition June – August 2015
De Blauwe Tulp
Special features :
Community Services
“Farewell to our CEO”
Southern office 1 Madras Street Oaklands Park SA 5046 Phone: 8296 5922
About A.C.A.T.
Healthy Eating
Northern office 21 Greenfields Drive Green Fields SA 5107 Phone: 8198 0300
Meet our new Chaplain ‘In the Spotlight’
New Jokes
Trivial Pursuit
www.naasa.org.au INSIDE THIS ISSUE: CEO Update Community Update A.C.A.T Update Quality Update Wist U dat? Highlights last season Retirement Jokes In the Spotlight Prikbord
CEO Update
After 11 1/2 years as the CEO of NAASA, Linda Trevaskis has announced her retirement. She will be greatly missed, but her outstanding achievements, her inspiration leadership, her strength of character, and her loving warmth and compassion will always be admired and remembered by us all.
Susan/Business Manager
Marius/Community Mgr.
Linda’s farewell afternoon tea with residents, staff and families was held on her final day - Tuesday afternoon 30th of June. Susan McNally/Business Manager currently ‘Acting CEO’, worked side by side with Linda for many years. In her farewell speech Susan quoted: “...how appropriate the meaning of Linda’s name was...in American Linda is ‘beautiful’. Originally a medieval short form of Germanic names containing the element linde meaning ‘soft, tender’. It also coincides with the Spanish word linda meaning ‘beautiful’.” Many of us would agree Linda portrayed these ‘characteristic qualities’ in her work environment. As mentioned before, many shall miss “beautiful, soft and tender” hearted Linda.
Vicki/Linda’s PA
Frans de Ryk /Board member
Linda’s gifts—Large black gold pot & a gold watch
We wish Linda the very best for the future.
Lisa Mason BT Editor
Resident Leelo presented Crystal gift from residents
Linda saying farewell to residents
Marion: “scones anyone?”
Community Update
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From the Manager Community Services Goede dag allemaal,
It’s a Wrap!!
Whyalla
Dutch Aged Care – NAASA has decided to use its vehicle fleet to become mobile billboards and advertise our service wherever our vehicles go. They call this process wrapping and I am sure you will agree our vehicles will draw a lot of attention splashed in Photos of new advertisement on orange with the Dutch Lion symbol NAASA’s vehicles married with our Blue tulip logo.
Uit en Thuis Dutch Aged Care Any enquiries please Contact Lois Howard Mobile: 0458 566 826
Goolwa
& Victor Harbor Uit en Thuis Community Service Any enquiries please Contact Jeffrey Korswagen Mobile: 0434 797 783
Our special groups program has been a real hit with our community clients over the past few months with many letters from our clients telling us how much they appreciated doing things that they hadn’t done for a long time. Some took trips to the Zoo others to the Museum, others to Port Adelaide, one to the Birdwood Motor Museum, several outings to the cinema and some just to play billiards with a few mates. We have employed Meral Nieman to visit and inform our clients of the upcoming changes to Home and Community Care which will be changing to the Commonwealth Home Support Program. Meral will explain the change and what it may mean for you and how Dutch Aged Care can best support you under the new program. Met vriendelijke groeten en tot ziens.
Marius Van Helden Community Manager
Volume 6, Issue 4
A.C.A.T. Update
Page 4
An accommodation payment: this is for your accommodation in the home. Some If you need some help at home or are people will have their accommodation considering moving into an aged care home, costs met in full or in part by the you may first need a free assessment with a Australian Government, while others will member of an Aged Care Assessment Team need to pay the accommodation price (ACAT). An ACAT will talk to you about your agreed with the aged care home. The current situation and work out if you are Department of Human Services will advise eligible to receive government-subsidised which applies to you based on an aged care services. assessment of your income and assets. Fees for extra or additional optional Concerns about ACAT assessments services: additional fees may apply if you The role of Aged Care Assessment Teams choose a higher standard of (ACAT) is to undertake an assessment of your accommodation or additional services. needs and help you connect to a service. In These vary from home to home. Your aged some cases, you may have concerns about care provider can give you details of these the assessment outcome or the service you services and the fees that apply. received during the assessment process. You have the right to raise these concerns. You cannot be asked to pay an accomRaising your concerns can help improve modation payment if you are receiving services, not just for you, but for others as respite care. well.
ACAT assessments
Income and assets assessment for aged care home costs If you have made the decision or are thinking about moving into an Australian Governmentsubsidised aged care home, there are four main types of costs that you may be asked to pay. A basic daily fee: this covers living costs such as meals, power and laundry. For some people this is the only fee they are required to pay. A means-tested care fee: this is an additional contribution towards the cost of care that some people may be asked to pay. The Department of Human Services will work out if you are required to pay this fee based on an assessment of your income and assets, and will advise you of the amount.
Q: Do I need an income and assets assessment? Everyone moving into an aged care home for the first time from 1 July 2014 will need to have their income and assets assessed by the Department of Human Services (or Department of Veterans' Affairs). This assessment will be used to determine the costs you could be asked to pay.
Accommodation payments The Australian Government pays for the bulk of aged care in Australia, but as with all aged care services, you may be asked by your service provider to contribute to the cost of your care. Depending on your income and assets you may be asked to pay an accommodation payment. This is for your accommodation in the home.
For more information go to: www.myagedcare.gov.au
De Blauwe Tulp
Quality Update
Page 5
From the Quality Team Hello everyone, The quality team have been busy implementing the new Documentation Management System. In previous years documents have been filed using an unstructured and complicated system. This had caused frustration for those trying to find documents and it resulted in numerous versions of documents in the system and confusion for staff. The new system is a lot simpler and allows users to quickly identify what document they are looking for and they can also be confident that it is the correct version. Positive feedback has already been received from staff members who have started using the new system. Significant improvements have been made in how we capture and report feedback to ensure that minor complaints are identified and analysed for risk content prior to logging. New databases have been implemented to better classify feedback types and provide more accurate and meaningful reports for tabling at departmental and management forums. The yearly volunteer and staff satisfaction surveys have been posted out and completed surveys have started to be returned. We encourage all our staff and volunteers to be openly honest in their responses. We welcome all feedback and once the results have been collected we will be working towards making improvements based on the feedback we have received. Finally a BIG thank you to residents, staff, volunteers and family representatives who continue to pass on feedback to the quality team including praise/ complaints forms and ideas for improvement. This information allows us to continue to improve on the already great work being done by the NAASA team. Some recent examples include NAASA hosting a “Biggest Morning Tea’ for the Cancer Foundation and the Food Services team changing the coffee back to Nescafe Blend 43 after a trial of International Roast was conducted and found to be not successful.
Martyn Rowe / Marilena Tripodi Quality Team
Volume 6, Issue 4
Wist U dat?
Page 6
Special diets meet the needs of an individual. It is important to review any special diet with an Accredited Practicing Dietitian yearly as your needs can change. The information below in the “Healthy Food Pyramid” was developed by the Dietitians Association of Australia, Dietitians in Rehabilitation and Aged Care Interest Group. Did you know that… Some complementary/herbal therapies may interact with medication. Inform your doctor if you are taking these. Eggs are very nourishing as they are a complete protein source. They are easily digested. They can be eaten on regular basis. Cheese does not cause constipation. Lack of fibre, fluid and activity do! Long life milk is much more convenient than fresh, but just as nutritious. Canned, frozen or refrigerated meals (such as soups, stews, baked beans) are easy and nutritious. Small meals more frequently will help you stay fuller for longer. Intensify foods with spices, sauces and flavours. Fats – Include good fats – Olive oils, coconut oil, avocados, salmon & nuts. Remember the social aspect with eating – enjoy meals together.
Extras - “sometimes” food
Extras include cream, chocolate, lollies, ice cream, cakes, sweet biscuits, beer, wines and spirits.
Meat and alternatives…1-2 servings
Try to include Red meat at least 3 times each week. It contains many essential nutrients such as iron and zinc. (Meat alternatives - beans and lentils)
Milk and milk products…3+ servings
Dairy products are an important source of calcium which helps to maintain strong bones and can reduce the risk of breaks
Breads and cereals… 5+ servings
Breads, cereals and lequmes provide your body with energy, B vitamins as well as other vitamins and minerals. Choose wholegrain varieties for adequate fibre.
Fruit (2) and vegetables (5)… 7 Servings
Eating different coloured fruit and vegetables helps to provide the full range of minerals, vitamins (especially vitamin C) and antioxidants
Fluids… 6-8 servings
Fluids are an essential element to the overall health of your body, especially with digestion and regular bowel action.
Visit the DAA website for further information at www.daa.asn.au or call 1800 812 942
De Blauwe Tulp
Highlights last season
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Social & Recreational Team Hello everyone, We hope all of you are feeling well and that winter does not give you too much trouble. Our Social and Recreational Team is full of fresh new ideas to keep you occupied during those cold short days. To begin with, we were thrilled to participate in the fund raiser for Cancer Research and hosted “The Australian Biggest Morning Tea” A knitting and crochet group gather every Wednesday 17th of June at Rembrandt Monday afternoon, which provides a great Court’s Café. Thank you to all our guests opportunity to catch up with other residents whom contributed to this fundraiser. and make friends. While enjoying a ‘cuppa’, the most beautiful projects are in the making and creations by the group themselves. Don’t worry if you do not wish to knit nor crochet as you are more then welcome to join in with the group for just a ‘cuppa’ and a ‘chat’. Groetjes,
Social & Recreational Team
Volume 6, Issue 4
Page 8 Page 8
Highlights last season Uit en Thuis South
Community Services Small Group Outings A picture is worth a thousand words. Below are a few pictures of our small group outings illustrating just how much fun they really are. We are so pleased to be able to offer you these new services that reconnect you with things that bring memories flooding back. Going on these outings is a truly therapeutic experience . Groetjes,
Sylvia Laaber Community Coordinator Men’s group: Outing to Railway Museum
Small group outings to the Adelaide Zoo
Men’s group: Billiard with friends
De Blauwe Tulp
Highlights last season
Uit en Thuis South (Cont.)
Page 9 Page 9
Volume 6, Issue 4
Highlights last season
Page 10
Uit en Thuis North In deze Herfst editie van De Blauwe Tulp blikken we terug op ons Uit en Thuis programma dat het Noorden elke vrijdag aanbiedt in de Dutch Club in Greenfields.
Erg leuk waren de optredens van John Kampus en Theo met zijn Banjo. Tijdens hun optreden werd er gedanst en uit volle borst meegezongen. De medleys van ‘Good Time Entertainment’ werkten ook zeer aanstekelijk. De presentaties over de botanische tuinen in Adelaide en autorijden door ouderen gepresenteerd door een RAA medewerkster wist de interesse van de aanwezigen goed vast te houden en zullen in de toekomst zeker vaker aangeboden gaan worden.
Daarnaast hebben we natuurlijk onze vaste onderdelen op ons programma staan zoals: sjoelen, board games en bingo. De winnaars werden weer beloond met een prijsje en Hoogtepunten van de afgelopen periode waren de voorlopig blijven ze op het programma want outing naar Hahndorf. De optredens van John iedereen doet nog steeds heel graag mee aan Kampus, Theo met zijn Banjo. Maar ook de deze Oudhollandse spelen. presentaties over de Botanische tuinen en autorijden door ouderen door de RAA werden erg Ook wil ik graag even aandacht besteden aan ons goed ontvangen. ‘Small Outings’ program. In dit programma gaat een van onze support workers of volunteers met een klein groepje van maximaal drie, een dagje erop uit. Activiteiten varieren van een ritje langs de kust, een bezoek aan een museum maar ook een bezoekje aan de Adelaide Zoo, etc. kunnen op het programma staan. Op deze manier bieden we onze service gebruikers een leuke dag aan maar ook de keuze om activeiten te doen die ze al wat langer niet hebben gedaan. Het programma is een groot succes want we ontvangen veel positieve feedback. De uitstapje naar Hahndorf was erg gezellig. Het weer zat ons niet mee, het kwam echt met Ons programma is niet mogelijk zonder de hulp bakken uit de hemel. Het leek wel een van het Uit en Thuis team. Graag dank ik onze Nederlandse zomer! Maar dat mocht de pret niet vrijwilligers, support workers, en natuurlijk het drukken. Iedereen kwam droog de bus in en ook keukenpersoneel van The Dutch Club die elke met het uitstappen hadden we geluk. Dit met week met heel veel plezier hard werken om onze name door een hele batterij aan parapluus die klanten een gezellige dag te bezorgen. door de staff en volunteers waren meegenomen. Het eten in buffet stijl werd erg goed ontvangen Bent u ook geïnteresseerd in Uit en Thuis, in een en er was voor ieder wat wils. En zoals gewoonlijk kleine groeps outing, of kent u iemand in uw werd er gezellig bijgekletst. omgeving die graag mee wilt doen? Dan horen wij graag van u! U kunt ons bereiken in the Northern Office via 8198 0300 tijdens kantoor uren. Ik kijk er naar uit om U (weer) te zien bij de volgende bijeenkomst van Uit en Thuis!
Etienne van Vugt Community Coordinator
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Highlights last season
Page 11
Uit en Thuis Victor Harbour Uit ens Thuis Goolwa en Victor Harbour hadden twee uitjes binnen een week afgelopen April. Op 24 April hebben we Koningsdag gevierd met andere Uit & Thuis groepen in Rembrandt Court. Zoals altijd erg gezellig met echte oud Hollandse spelen als sjoelen en koekhappen. Sylvia had zelfs een minigolfbaan geregeld en een groot 4 op een rij spel. De lunch was weer prima als vanouds. Al met al een geweldige dag. Op donderdag 30 April stond Monarto Zoo op het programma. Een groep van 21 personen hadden er zin in en na wat omwegen omdat ondergetekende wel even de weg zou wijzen waren we rond half 12 bij de Zoo. Eerst een bakkie koffie en toen met z'n allen in de Monarto Zoo bus. Die bracht ons langs de verblijven van o.a.de giraffen, zeebra's ,wilde paarden, panters en de leeuwen. Toen kregen we toch wel honger en hebben we lekker gegeten in het restaurant. Daarna gingen sommige nog even langs de meerkatten en chimpansees.
Alan Anderson, Hans Dansen, Corry Wallz, Cora van der Heiden and volunteer Annie Anderson.
Volunteer and van driver Leni Van, Ann van der Gragt and Wim Holland.
Nog even een bakkie koffie en toen was het weer tijd om richting huis te gaan. Weer een geweldig uitje van het Uit en Thuis team Goolwa en Victor Harbour. Groetjes,
Jeffrey Korswagen Uit en Thuis Coordinator
Most of the Group after a fantastic day at Monarto Zoo.
Trivial Pursuit Questions Answers on page 14 Q1: Wat is de grootste zee ter wereld? Q2: Hoe heette het amusementsprogramma van de AVRO dat jarenlang op de vaste dinsdagavond werd uitgezonden? Q3: Wat was de de bijnaam van Willem van Oranje (ook bekend als Willem De Zwijger)? Q4: Van wie is de wet die stelt dat als er iets fout kan gaan, dit ook altijd zal gebeuren? Q5: Welke straatnaam komt in Nederland het meest voor? Q6: Wat is een Friese Doorloper?
Leni Van and Ann van der Gragt as Meercats
Volume 6, Issue 4
Retirement Jokes
Page 12
HEARD A
This one above is dedicated to all our IT savvy Seniors!
www.clean humor images
“So, no matter how bad things may look, you just have to say to yourself, ‘Hey, it’s not the end of the world!’”
De Blauwe Tulp
In the Spotlight Hello, my name is Thea Tersic, the new Resident Chaplain in Rembrandt Court.
I was born in 1947 in Holland, the sixth child of a large family of nine. I migrated to Australia in 1956 and settled in Adelaide th on the 8 of December. I enlisted into the Australian Air Force as a young adult in 1966. I married an Air force serviceman and raised three children (all born in various States.) After 20 years my husband retired from the Air Force and in 1984 settled in South Australia with the family. Wally (my husband) and I became Christians during the Air Force years and attended church regularly which I believe helped save our marriage. Our three children blessed us with four grand children and the oldest grandchild gave us our first great-grandchild. In 2007 my husband became ill with cancer, he passed away shortly after his diagnosis. Two years later I trained and became a Chaplain. I volunteered in a nursing home
where I previously worked as a Disability/ Aged Care and Diversional Therapist. I Volunteered for six months one day a week at Rembrandt Court with the intention to improve my Dutch communication skills. I was delighted to accept Linda’s offer to come and work for Rembrandt as the ‘Resident Chaplain’. I work in Rembrandt Court every Tuesday from 9.30 a.m. till 5.30 p.m. visiting as many residents as possible but am also available to staff and residents families if required. I tell everyone that I have the best job in the whole world! Talking, drinking tea/coffee, meeting and talking with people all day, is my idea of the ‘BEST JOB IN THE WHOLE WORLD!’ Call Rembrandt Court if you would like to talk with me and I will make myself available for you with a suitable time.
Thea Tersic
Resident Chaplain
NB: Marjon Burgess (pic on left) —Volunteer Liaison has left Rembrandt for personal reasons. Annelies van der Weerd (Pic on right) Recreation & Social Team Leader is temporarily filling in her shoes as the ‘Volunteer Liaison.’
Pic: Marius van der Helden/ Community Manager giving a speech at Rembrandt Court on National Volunteer week.
Page 13
Pic: National Volunteer week celebration—Wilma Klomp receiving her certificate read out by Marjon Burgess— Volunteer Liaison Officer
Volume 6, Issue 4
Prikbord
Trivial Pursuit Answers to questions from page 11
A1: De Middellandse Zee A2: De Bonte Dinsdag Avondtrein A3: "De Vader des Vaderlands" A4: Murphy A5: Kerkstraat A6: Een soort schaats
Page 14
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Standard Single Level Installation Adelaide Metro Area
Come to our Dutch Shop for all your favourite ‘Dutch goodies’
Colofon De Blauwe Tulp is a quarterly newsletter from Dutch Aged Care - NAASA.
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