Thema. En verder

he t va k bl a d ov er c l ou d c omp u t ing

w w w.c l ou dwor k s .n u

Jaargang 2, nr. 9 / 2011

Thema

En verder Hoe tem je de tablet? | De strijd om de echte cloud | VMworld Europe 2011 | Zorgpersoneel via cloud | Clouduitdagingen voor CIO’s | Greenclouds | Een nieuwe manier van inkopen | Backup via cloud | De opkomst van schaduw-IT | The Legal Look

Jeroen

Wie communiceert er niet via de cloud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

it starts here

Previder - it starts here Datacenters Cloud Hosting ISP Services Connectivity

s op nis met on Maak ken XL!

m Cloud Foru

In de informatie- en communicatietechnologie is een nieuw tijdperk aangebroken. Een tijdperk waarin steeds meer organisaties alle zorgen over ICT letterlijk buiten de deur in datacenters plaatsen. Previder is hierin een absolute voorloper. Vanuit onze geavanceerde en streng beveiligde eigen datacenters leveren wij stabiele infrastructuren volgens de jongste stand der techniek. In nauwe samenwerking met onze partners creëren we oplossingen waarvan u als eindgebruiker de vruchten plukt. Met alle ruimte om op te schalen en te innoveren.

Colofon CloudWorks maakt onderscheid tussen feit en fictie op het gebied van cloud computing en helpt organisaties om cloud computing optimaal in te zetten. Toezending van CloudWorks vindt plaats op basis van abonnementen en controlled circulation. Vraag uw abonnement aan via [email protected] Hoofdredacteur: Jeroen Horlings, [email protected] Eindredacteur: Christel Meijer

www.previder.nl

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`4-(+?&#+&8(6,.1*#+(+?**( 3"8*#(+)2&-(%.2(?*,$*#B($"#(3*%*(I*-6",(%*45-( .64.6*#(+.+(I&'#"(a(/&4'",37(!..,(/**,(+)2&-(+*( ?*,$*#(%.23*#(*,(6*,(?*,$3"8(]b\7\\\("2+.U-( /*,(.6(3*(?*8(+*(0*#(%&'#7(J&*,3..,( %&'#(*,(/*,(Q4*-(*#(0*,$**,--4"1)+.55*,-( *#(&-(*,(I.0*#3&*#(/*,(421)+0*,.#+,*&; #&8W(c.$($"#(**#(.#3*,#*/()&*,3..,( I*-6",*#(.6($"#+..,,2&/+*(*#(""#0*,?"#+*( $.-+*#7( c5+*?*4B()*+(&-(3*(0*,?"1)+(3"+(14.23( 1./62+(3*($./*#3*('",*#(**#(-+**3-( 8,.+*,*(,.4(8""+(-6*4*#("4-()*+(./(1.//2#&1"; +&*B(-"/*#?*,$(*#(J*+(A&*2?*(>*,$*#(8""+7( R"#3"",(3"+(3*%*(*3&+&*(0"#(P4.23>.,$-(3"#(..$( &#()*+(+*$*#(-+""+(0"#(1.//2#&1"+&*7(>"#+d(?&*(1.//2; #&1**,+(*,(#.8(#&*+(0&"(3*(14.23@ e*,.*#(J.,4-( !""#$%&$'()&*%+,-"*$."%/0+ '*,.*#f14.23?.,$-7#2

Uitgever: Arnoud van Gemeren, +31 (0)6 53 57 34 90 [email protected]

Postadres redactie: Maredijk 17, 2316 VR Leiden e-mail: [email protected] Advertentie-exploitatie Bureau voor Marketing & Media Jos Raaphorst, sales director e-mail: [email protected] +31 (0) 634 735 424 Vormgeving: Studio Kees-Jan Smit BNO

woordigen niet noodzakelijkerwijs de mening van de redactie. De redactie noch de uitgever aanvaarden enige aansprakelijkheid voor de inhoud van artikelen van derden, ingezonden mededelingen, advertenties en de juistheid van genoemde data en prijzen. Het kopiëren of overnemen van artikelen, geheel of gedeeltelijk, wordt aangemoedigd, maar is uitsluitend toegestaan na schriftelijke toestemming van de uitgever en onder vermelding van: ‘Overgenomen uit CloudWorks, de publicatie over cloud computing’, plus jaargang en nummer.

Druk: Drukkerij Profeeling

© Copyright 2011 FenceWorks BV.

Kopij kan worden ingezonden in overleg met de redactie. Geplaatste artikelen vertegen-

CloudWorks is een uitgave van FenceWorks BV. CloudWorks - November 2011

3

Inhoud

8

Het venijn zat hem in de staart tijdens de Oracle OpenWorldconferentie, die begin oktober plaats had in San Francisco en 45.000 bezoekers trok. Wat begon als een ophemeling van de eigen geïntegreerde software-hardwaresystemen, mondde uit in een strijd tussen de databasegigant, die eindelijk een entree gaat maken in de cloud computing-markt, en Salesforce.com.

16

Inhoud Thema: Communicatie

12-14 Olympische Spelen 2012 16-18 Hoe tem je de tablet? 32-34 Het Nieuwe Werken 38-39 Telefonie uit de cloud Vaste rubrieken

6-7 Nieuws 48-49 EuroCloud 50 The Legal Look

De strijd om de ‘echte’ cloud

De meest verbonden Spelen

Case

12

De Olympische Spelen worden steeds groter. Londen 2012 spant de kroon. Technologiepartners staan voor de uitdaging alle systemen, netwerken en communicatiediensten in goede banen te leiden. BT geeft inzicht in de technologische ontwikkelingen, waarin cloudoplossingen een voorname rol spelen.

36-37 Zorgpersoneel via de cloud Interview

40-42 Clouduitdagingen voor CIO’s Praktijk

20-21 Mag het misschien wat slimmer? 26-27 Een nieuwe manier van inkopen

Hoe tem je de tablet? Het zal de meeste IT’ers bekend voorkomen: leidinggevenden binnen de organisatie ontdekken een nieuwe gadget, doen er thuis van alles mee en willen deze ook voor het werk gebruiken. Zij verwachten dat de IT-afdeling zorgt voor toegang tot e-mail en bedrijfsgegevens. Het gevolg: medewerkers dragen vaak zonder dat ze het zelf weten gevoelige informatie met zich mee. Hoe tem je als IT-afdeling de tablet?

Events

8-10 De strijd om de ‘echte’ cloud 22-24 VMworld Europe 2011 28-29 Cloud-backup in opkomst En verder

46-47 De opkomst van Schaduw-IT Columns

31 Gert Brouwer, Brouwer Storage

en veel meer...

35 Alexandra Schless, Telecity

Go! 4

CloudWorks - November 2011


5

Nieuws

Hitachi Data Systems transformeert data naar bruikbare informatie met cloudstrategie

Green Data Systems lanceert online winkel voor clouddiensten

Hitachi Data Systems, leverancier van IT-storageproducten en datacenterproducten en -diensten, wil klanten beter helpen bij de transformatie van data naar bruikbare informatie. Hiervoor is het producten oplossingenportfolio afgestemd op een drieledige strategie, bestaande uit Infrastructure Cloud, Content Cloud en Information Cloud. De Infrastructure Cloud is een strategie waarbij server-, storage- en netwerkzuilen worden gecombineerd. Voor de oplossing wordt gebruik gemaakt van gevirtualiseerde en geconvergeerde bronnen. Hierdoor moet één platform ontstaan voor alle data, dat als fundament kan dienen voor diverse clouddiensten. Om een Content Cloud te maken is applicatieonafhankelijkheid en lifecycle-management het belangrijkst. Dit kan worden gebruikt voor verbetering van

Green Data Systems introduceert Cloud City EU, een cloudgebaseerd IT-infrastructuurplatform. Cloud City is ontworpen als een community waar partners van Cloud City clouddiensten kunnen aanbieden aan klanten. Met het platform wil Green Data Systems de expertises van haar partners bundelen en op een centrale plek aanbieden aan klanten. Klanten krijgen hierdoor een groot aanbod aan oplossingen en kunnen naar eigen wens hun pakket met clouddiensten samenstellen. Binnen het platform

diensten, zoals archivering en content-as-a-service. Wanneer content wordt losgekoppeld van de applicatie die deze heeft gecreëerd, moet de data eenvoudiger terug te vinden, te delen en te hergebruiken zijn. Hitachi Data Systems ontwikkelt samen met het in augustus 2010 overgenomen ParaScale een technologie waarmee een Information Cloud kan worden opgezet. In deze Information Cloud kunnen informatieanalysetools en -processen worden geïntegreerd met de onderliggende infrastructuur. De Information Cloud repliceert en combineert eerder opgeslagen gestructureerde en ongestructureerde data. Op deze informatie worden analyses uitgevoerd die organisaties moeten helpen bij het onttrekken van meer waarde uit hun informatie. www.hds.com/nl

Adoptie cloudgebaseerde e-mail trager dan verwacht De snelheid waarmee bedrijven cloudgebaseerde mail en collaboratiediensten adopteren, is lager dan verwacht, zo stelt onderzoeksbureau Gartner. Slechts tien procent van alle organisaties zal in 2014 gebruik maken van dit soort cloudgebaseerde oplossingen. Gartner voorspelde eerder nog dat deze tien procent al in 2012 zou worden bereikt. Het analistenbureau stelt dat er drie belangrijke factoren zijn die een rol spelen bij de langzamere adoptie. Zo zouden bedrijven vaak veel geld hebben gestoken in mailsystemen en zou de overstap daarom nog niet rendabel zijn. Ook zouden IT-managers zich meer richten op het transformeren en laten groeien van het bedrijf dan het besparen van kosten. Als derde factor noemt Gartner dat organisaties cloudoplossingen vaak vinden tegenvallen. Bij het nader bestuderen van een oplossing waar bedrijven in geïnteresseerd zijn, blijkt volgens het analistenbureau soms dat de diensten minder aantrekkelijk zijn dan in eerste instantie werd gedacht. www.gartner.com

Apple’s iCloud

SPARC SuperCluster T4-4

Tijdens de aankondiging van de iPhone 4S heeft Apple iCloud officieel gelanceerd. iCloud is een pakket met cloudgebaseerde diensten dat Apple’s MobileMe vervangt. Gebruikers hebben via iCloud toegang tot hun mailaccount, agenda en contactgegevens. Ook worden bestanden van iWorks, Apple’s officepakket, in iCloud opgeslagen. Daarnaast bevat iCloud FindMyiPhone, een handig hulpmiddel waarmee Apple-producten kunnen worden opgespoord. De apparaten worden op een kaart getoond. iCloud is toegankelijk vanaf alle Apple-producten met iOS 5, een Mac of een Windows-machine. Het platform zorgt ervoor dat gebruikers altijd en overal bij al hun gegevens en data kunnen. Ook documenten, muziek, foto’s en aangeschafte applicaties worden via iCloud met andere apparaten gesynchroniseerd. Gebruikers van iCloud krijgen gratis 5GB opslagruimte tot hun beschikking. De opslagruimte kan worden uitgebreid naar 10GB voor 20 dollar of 50GB voor 40 dollar. www.apple.nl

Oracle introduceert de SPARC SuperCluster T4-4 (PDF). Oracle claimt dat de T4-4 het supercluster-systeem ter wereld voor algemene doeleinden is. De SuperCluster T4-4 is gebaseerd op de nieuwe SPARC-servers van Oracle. Het systeem combineert de SPARC T4-4-server van Oracle, die draait op Oracle Solaris, met de databaseprestaties van Oracle Exadata-opslag en de middleware- en applicatieprocessing van de Exalogic Elastic Cloud-software. Via Oracle’s Sun ZFS Storage Appliance 7320 kan gebruik worden gemaakt van intern gedeelde disk-opslag. De SPARC SuperCluster T4-4 ondersteunt alle huidige Oracle Solaris-applicaties, de nieuwste versie van Oracle Solaris en de aanstaande release van Oracle Solaris 11. De T4-4 ondersteunt maximaal vier nodes en vier terabytes aan geheugen in één rack en kan worden opgeschaald naar een acht-rack-systeem. www.oracle.com/nl

6


van Cloud City wordt gebruikgemaakt van een webgebaseerd cloudbeheersplatform. Het cloudplatformsystem kan worden geïntegreerd met de management API’s van VMware vSphere/vCloud, Citrix XenServer, Microsoft Hyper-V/SCVMM en open sourcehypervisors. Cloud City meldt dat haar partners inmiddels allerlei oplossingen hebben ontwikkeld voor hun klanten. Denk hierbij aan cloud disaster recovery, Voice over IP en videosurveillance via de cloud. www.cloudcityeu.com

CA Cloud Choice Simulator helpt bij overstap naar de cloud CA Technologies heeft de CA Cloud Choice Simulator aangekondigd op de CA Technologies EMEA Partner Summit ‘(r)evolution 2011’. Het programma traint partners van CA Technologies in de te nemen stappen bij de overgang van een private cloud naar een hybride en publieke cloudomgeving. De CA Cloud Choice Simulator helpt partners bij het ondersteunen van klanten die kritieke beslissingen moeten nemen om een interne private cloud te implementeren. Deze kennis kan vervolgens ook worden ingezet voor de overstap naar hybride en publieke cloudmodellen. Tijdens de workshop wordt een gesimuleerd scenario opgezet, waardoor partners de uitdagingen die de overstap naar de cloud met zich meebrengen kunnen ervaren. Door deze training moeten CA-partners in staat zijn betere oplossingen samen te stellen en klanten effectiever te adviseren. Ook kunnen partners met behulp van de workshop de winst die zij behalen op cloudoplossingen vergroten. www.ca.com

Meer geïnvesteerd in SaaS 95 procent van alle organisaties verwacht dat de hoogte van haar investeringen in Software as a Service volgend jaar gelijk blijft of stijgt. Daarnaast heeft eenderde van de bedrijven een migratieproject in ontwikkeling waarmee van on-premise wordt overgestapt naar de cloud. Dit blijkt uit een onderzoek van Gartner. Voor het onderzoek ondervroeg Gartner 525 organisaties, verspreid over twaalf markten in negen verschillende landen. De conclusie is opvallend, aangezien eerdere onderzoeken van Gartner nog uitwezen dat de meeste bedrijven SaaS zien als uitbreiding op bestaande on-premise-oplossingen. Respondenten geven aan dat eenvoud en snelheid van de implementatie en kostenbesparing de belangrijkste redenen zijn om de overstap naar SaaS te maken. Van de bedrijven die de overstap naar SaaS meer dan drie jaar geleden maakten, geeft 70 procent aan dat het aantal gebruikers van de oplossingen toeneemt. Ook hebben de gebruikers behoefte aan meer functionaliteiten. Over contracten voor SaaS-oplossingen wordt daarom vaak vroegtijdig opnieuw onderhandeld.

Deep Security 8 en SecureCloud 2 Trend Micro heeft nieuwe versies van Deep Security en SecureCloud aangekondigd. Met de agentless anti-malware voor virtuele en cloudomgevingen is het niet langer nodig software op de servers en desktops te installeren. Deep Security 8 levert naast een anti-malware-module ook een firewall-, IDS/ IPS-, web application protection-, integrity monitoring- en een log inspection-module.

SecureCloud 2 versterkt Deep Security door encryptie en bescherming van de data die door cloud-servers en applicaties worden gebruikt. Deep Security 8 en SecureCloud 2 zijn eind dit jaar in Nederland beschikbaar. Daarnaast gaat Trend Micro een pakket aanbieden dat de VMware vShield Endpoint-software bundelt met Trend Micro Deep Security. www.trendmicro.nl CloudWorks - November 2011

7

Event

Door Michiel van Blommestein,

freelance journalist

#&*+("44**#(3"+(<*#&.55(3*(4"#1*,(0"#(**#(c,"14*;14.23( 0*,/.*33*B(/"",(..$(3"+(M44&-.#B(3&*(3*%*(?..,3*#(**#( '"",(**,3*,(8*I,2&$+*(.0*,(3*(1.#12,,*#+&*B(#&*+(&#(-+""+( &-(**#(*1)+*(14.23./8*0(.6(+*(%*++*#7(K*0.48:(M44&-.#( -1),"6+*(*&8*#)"#3&8(3*($*C#.+*(0"#(<*#&.55B(3&*(*0*#**#-( %.2(-6,*$*#(.6(3*(1.#5*,*#+&*B(/*+(**#(0..,-+*4(./()*+(+*( 0*,64""+-*#(#"",(**#(*W+,"(*4"-+*(X14.23;3"8U(3&*(c,"14*( )"3(8*.,8"#&-**,3(N.6(**#(/./*#+(3"+(3*(1.#5*,*#+&*( 8,.+*#3**4-(0..,I&'(?"-O7(M*#(I.%*(<*#&.55(,*8*43*(**#( "1)+*,"5%""4+'*(&#(**#(#"I&'8*4*8*#().+*4(./(%&'#($*C#.+*( "4-#.8(+*().23*#(*#(%*45(2&+(+*()"4*#(#"",(c,"14*7(gD.*#(&$( I&'(c,"14*(?*,$+*B(8(c6*#>.,43(.0*,(#&*2?*(&3**=#( *#(3*(0.48*#3*(,*0.42+&*(&#(.#%*(I,"#1)*7(>"+(%*(3&+('"",( 4"+*#(%&*#(&-(3"+(3./?*8(#&*+7h(<*#&.55(?**+(?"+()&'(?&4:( g>*8(0"#(I*3,&'5-*&8*#()",3;(*#(-.5+?",*B(*#("44*-(0*,;

Oracle versus Salesforce.com tijdens OpenWorld

De strijd om de ‘echte’ cloud Het venijn zat hem in de staart tijdens de Oracle OpenWorld-conferentie, die begin oktober plaats had in San Francisco en 45.000 bezoekers trok. Wat begon als een ophemeling van de eigen geintegreerde software-hardwaresystemen, mondde uit in een strijd tussen de databasegigant, die eindelijk een entree gaat maken in de cloud computing-markt, en Salesforce.com.

gJ*+(&-(#&*+(/**,(3"#(**#(1./62+*,(3&*(&-(""#8*-4.+*#(.6( **#(#*+?*,$7(>"",()*II*#(?*()*+(&#(0,*3*-#""/(.0*,@h( J*+(%&'#(3*(?..,3*#(3&*(E",,C(M44&-.#B(PMc(0"#(c,"14*B( &#([\\i(8*I,2&$+*(./(14.23(1./62+(+*(I*-1),&'0*#7 G"",(.#3*,+2--*#(&-(3*(+..#(0"#(c,"14*(?*4("#3*,-7(!"+( I*8.#("4(**#('"",(8*4*3*#B(+.*#(M44&-.#(%&'#(14.230&-&*( 0*,8*4**$(/*+(3&*(0"#(`/"%.#7(gP4.23(1./62+(8""+( .0*,(**#(64"+5.,/(?"",.6(**#(I,**3(-1"4"(""#("664&1"+&*-( *#(+..4-(3,""&+7(J*+(/.*+(8*0&,+2"4&-**,3(*#(*4"-+&-1)(%&'#B( /*+(%.?*4()",3?",*("4-(-.5+?",*hB("432-(M44&-.#(+&'3*#-( %&'#(6,*-*#+"+&*(*,+&'37(M#(#**B(M44&-.#(0+(#&*+(0"#( %&1)%*45(3"+()&'(8*3,""&3(&-7(J&'(0+(%&1)%*45('2&-+(I2&+*#; 8*?..#(1.#-*j2*#+7(gR.,&8('"",(%*&(&*/"#3:(XZ"-(.6(0..,( 0"4-*(14.23-U7(G&'#()*/*4B(?"+($"#(&$(/*(3"",(8.*3(&#( 0*#hB(8,"6+(3*(c,"14*;PMc(N**#(0*,?&'%(#"",(**#( 2&+-6,""$(0"#(9"4*-5.,1*71./;PMc(G",1(<*#&.55O7 Verrassing !&+('"",(-+.#3(3*("5-42&+*#3*($*C#.+*(0"#(M44&-.#B(+,"; 3&+&.#**4(3_("6.+)*.-*(0"#(3*(1.#5*,*#+&*B(%*45-(8*)**4( &#()*+(+*$*#(0"#(14.23(1./62+W(J&'(/""$+*(3"",()*+( #&*2?*(14.2364"+5.,/(0"#(c,"14*(?*,*43$2#3&8:(**#(( 9"4*-5.,1*71./;"1)+&8*(./8*0(/*+("44*(c,"14*(H2-&.#; "664&1"+&*-7(!"+(?"-(**#(0*,,"--B(?"#+(+.+(3"+(/./*#+( ?*,3(.6(c6*#>.,43("44**#(/"",(8*-6,.$*#(.0*,(3*( #&*2?*(M#8&#**,*3(9C-+*/-(0"#(c,"14*:("664&"#1*-(0..,( c,"14*;3"+"I"-*-(*#(;"664&1"+&*-7

Larry Ellison, CEO van Oracle, ging flink tekeer tegen Salesforce.

8


D.1)(?*,3(3*(,&0"4&+*&+(+2--*#(c,"14*(*#(9"4*-5.,1*71./( **,3*,(+&'3*#-(3*(1.#5*,*#+&*(3..,(I*&3*(6",+&'*#(V&#$(&#( 3*(-6.+-(8*%*+7(G",1(<*#&.55B(PMc(0"#(9"4*-5.,1*71./(*#( 0..,/"4&8(?.#3*,$(0"#(c,"14*B()""43*(%&1)(3*(?.*3*( 0"#(3*("4-(&'3*4(I*$*#3(-+""#3*(M44&-.#(.6(3*()"4-(3..,( +*(+?&++*,*#:(g<*?",*(.5(H"4-*(P4.23-h7(!"+(-288*,**,3*(

64""+-*#(#"",(3*(14.237(A&*2?*("664&"#1*-(%&'#(#&*+(3*( +.*$./-+(0"#(FPDB(/"",(3*(14.237h Geen multitenancy J*+(?"-(3"#(..$(8**#(0*,,"--(3"+(9"4*-5.,1*71./(*,(+&'; 3*#-(3*("5-42&+*#3*($*C#.+*(V&#$(0"#(4"#8-($,**8(0"#(M4; 4&-.#7(9"4*-5.,1*71./(&-(0.48*#-()*/()*+(+..#I**43(0"#(**#( X0"4-*(14.23UB(./3"+()*+(64"+5.,/(&#(%&'#(.8*#(#&*+(.6(.6*#( -+"#3"",3*#(&-(8*I"-**,37(g9"4*-5.,1*(&-()*+($"$$*,4"$$*#; ).+*4(0"#(3*(14.23hB(-#**,+(M44&-.#7(g`4-('*(*,(**#/""4(&#( %&+B($./('*(*,(#&*+(/**,(2&+7h( G*+(3*(14.23(0"#(c,"14*(&-(3"+(0.48*#-()*/(2&+*,"",3( "#3*,-B(./3"+()*+(&-(8*I"-**,3(.6(-+"#3"",3*#("4-(N#"; +22,4&'$O(e"0"B(
9

Column

Event

Stap naar volwassenheid Door Alexandra Schless, Inhakken c,"14*(c6*#>.,43(.#+"",33*(32-(&#(**#(?*44*-;#&*+*-; -6*44*+'*(+2--*#(+?**(14.238,..+/"1)+*#7(9"4*-5.,1*71./( 3.*+(&*+-(*#($"#(0*,0.48*#-(**#(,*"1+&*(0*,?"1)+*#(0"#( c,"14*7(J**4(,*1*#+()**5+(c,"14*(""#8*$.#3&83(S&8)+A.?( D*1)#.4.8&*-(.0*,(+*(#*/*#B(**#(-6*1&"4&-+(0"#($4"#+; 3&*#-+0*,4*#(.6(**#(9""9;64"+5.,/7(9"4*-5.,1*71./( )**5+(**,3*,("4(""#8*8*0*#(%&'#(9""9;""#I.3(0*,3*,(2&+(+*( I,*&3*#7( !*(,2%&*(+2--*#(c,"14*(*#(9"4*-5.,1*71./(&-(-+&*$*/(#&*+( )**4(#&*2?7(F#([\]\()"3(M44&-.#("4(?*&#&8(?",/*(?..,; 3*#(.0*,(0..,(3*(14.236&.#&*,7(D.*#("4(0.#3()&'()*+(-4*1)+( I*0*&4&83(*#(1.#-+"+**,3*()&'(3"+()*+(#&*+(8*0&,+2"4&-**,3( &-B(*#(..$(#&*+(*4"-+&-1)7(A**B(M44&-.#(%&*+(%&1)%*45(/**,(&#( )*+($"/6(0"#(`/"%.#7(G"",()*+(&#)"$$*#(.6(9"4*-5.,1*7 1./(8(3&+('"",(#"",(3*(0.48*#3*(0*,-#*44W(<*#&.55( )**5+("4(""#8*8*0*#(3"+(3&+(?"",-1)&'#4&'$(3*(4""+-+*($**,(&-( 8*?**-+(3"+(%&'#(I*3,&'5(6,*-*#+(?"-(.6(c6*#>.,43B(*#(3"+( )&'(0*,?"1)+(3"+(c,"14*(3*(/&4'.*#(3.44",-(+*,288**5+(3&*( 9"4*-5.,1*()**5+(I*+""43(0..,(3*($*C#.+*7 >"",./("4(3"+(8*3.*@(R.48*#-(!*#&-(Z./I,&"#+B(PMc( 0"#(<*"84*(S*-*",1)B()"3()*+("44*/""4(0..,$./*#($2##*#( ?.,3*#("4-(c,"14*(#&*+(+.+()*+(**(0"#(3*(1.#5*,*#+&*( )"3(8*?"1)+(0..,()*+(%&'#(14.2364"##*#(2&+(3*(3.*$*#( 3**37(gF$(/.*+(1.#1423*,*#(3"+("4-(c,"14*(3*(14.23(*#( )*+(-.1&"4*(#*+?*,$(**,3*,(3&*(?**$()"33*#(8*I,"1)+B(3"+( %*(3"#(8*3?.#8*#(?",*#(./(0,"8*#(+*(I*"#+?..,3*#(*#( 3*/.#-+,"+&*-(+*(8*0*#hB(-1),&'5+(Z./I,&"#+(&#(**#(.6&#&*; -+2$7(gA2(/.*+*#(?*()*+(3.*#(/*+(**#(3*/.#-+,"+&*(3&*( E",,C(.6()*+(6.3&2/(8"5B(%.#3*,(3"+(3*(8*8*0*#(8","#+&*-( +"-+I"",(%&'#7(J*+(%.2(#&*+(3*(**,-+*($**,(%&'#(3"+(c,"14*( &*+-(.6(**#(0,.*8(/./*#+(""#$.#3&8+7(F$(/.*+(3"",./( 1.#1423*,*#(3"+(3*(14.23(*#()*+(-.1&"4*(#*+?*,$(#.8(#&*+( 8*,**3(%&'#(0..,(3*(/",$+7h Tegengesteld J*+(%.2(3"",#""-+(..$(,"",(%&'#(8*?**-+("4-(+?**(+*8*#8*; -+*43*(0&-&*-(.6(3*(14.23(.6(3*%*453*(1.#5*,*#+&*(%.(*#.,/( %.23*#(?.,3*#(8*6,./..+B(%.(/**#+(Z./I,&"#+7(gc,"14*( -+""+(0..,()*+(6.,+"I4*(/"$*#(0"#(+,"3&+&.#*4*("664&1"+&*; ./8*0*#(#"",(3*(./8*0(?"",(3*($4"#+(/"",(+,*$(&#( 10


algemeen directeur TelecityGroup

)**5+:(6,&0"+*(14.23B(62I4&*$*(14.23(.5(8*?..#(.#;6,*/&; -*7h(!"+(0*,$4"",+(..$(3*(""#3"1)+(0..,(.6*#(-+"#3"",3*#7 R*,3*,(%&*+(c,"14*(&#(3*(14.23(#&*+()*+(X24+&*/*U(64"+5.,/( 0..,(FPD7(gF$(8*4..5(*,(#&*+-(0"#(3"+("44*-(#"",(3*(14.23( 8""+hB(%*8+(I&'0..,I**43(`#+).#C(EC*B(-*#&.,(0&1*(6,*-&; 3*#+(PSG(0"#(c,"14*B(+&'3*#-(**#(0,"8*#22,+'*(+&'3*#-( c6*#>.,437(gG*#-*#(*&-*#(&#(-.//&8*(8*0"44*#(6,*-+"; +&*-B(.5(**#(#"3,2$(.6(3*+"&4-(&#(6,.1*--*#7h(Y.($"#(**#( 0*,+,"8(+2--*#()*+(-+*44*#(0"#(3*(6,&'-(*#()*+(0*,?*,$*#( 0"#(**#(.,3*,(0..,(-.//&8*(I*3,&'0*#(0.48*#-(EC*(8,.+*( 8*0.48*#()*II*#7(g>*4($2#('*(6,.1*--*#(?"",/**('*('*%*45( "4-(I*3,&'5(+.1)(#&*+(.#3*,-1)*&3+(6,&/"(&#(3*(14.23(%*++*#7( M;/"&4($2#('*(I*-+(""#(**#("#3*,(.0*,4"+*#(0..,(**#()**4( 4"8*(6,&'-7h

{

‘Ik geloof er niets van dat alles naar de cloud gaat’

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c#%*(I,"#1)*(I4&'5+(8,.*&*#7(M*#(/..&*( 1.#-+"+*,(#"+22,4&'$7(c#3*,3**4(0"#( 3*%*(8,.*&(&-(..$(3*(6,.5*--&.#"4&-*,-; -4"8B(?"",(.6(-6*1&Q*$*(.#3*,3*4*#(I*-+(#.8(?"+( +*(?&##*#(0"4+7(A**/("4-(0..,I**43()*+($*##&-#&0*"2(*#( 3*(/*#(0"#(3*(*&*I,2&$*,-(.0*,(3*(I*+,.2?I"",; )*&3(0"#(14.23;.64.--*#7(F$(/*,$(3"+(8*I,2&$*,-(I*-+( #.8()2&0*,&8(%&'#(0..,()*+(8*I,2&$(0"#(14.23(1./62+ 3&*#-+*#7(c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`4-(D*4*1&+CK,.26()*II*#(

?*(&#/&33*4-(0**4(*,0",(/*+(3*(0*,-1)&44*#3*(1*,+&; Q1*,-6,.8,"//"U-(*#(?*($2##*#(&#(3*(6,"$+&'$( ..$(3""3?*,$*4&'$()*+(I*?&'-(4*0*,*#(""#($4"#+*#( 3"+(8*?*,$+(?.,3+(0.48*#-(I*6""43*(6,.1*32,*-7( M#(#&*+("44**#(.0*,(3*("58*4.6*#(/""#3*#B(/"",( ..$(0..,(__#B(+?**(.5(3,&*('"",(+*,287(M*#(-.4&3*( *#(I*+,.2?I",*(3&*#-+0*,4*#(I*,*&$*#(?*( .#3*,("#3*,*(3..,()*+(.6%*++*#(0"#(**#()*43*,(*#( 1.#1,**+(1*,+&Q1*,-6,.8,"//"7(M*#(I*4"#8,&'$*( -+"6(#"",(0.4?"--*#)*&37(J*+($./+(3*("11*6+"+&*(*#( &#+*8,"+&*(0"#(14.23;.64.--*#(+*#(8.*3*(*#(0..,; $./+(?&438,.*&7(P*,+&Q1*,*#(&-("4(4"#8*,*(+&'3(**#("1+2**4( .#3*,?*,67(A&*+("44**#(I&'(.#-(32-B(/"",(..$(I&'(3*(8*; I,2&$*,7(J*+(&-(8.*3(./(+*(/*,$*#(3"+(/**,3*,*(&#-+"#+&*-( &#(.#-(4"#3(.6(3&+(/./*#+(3*(/.8*4&'$)*3*#(.6(3&+(8*I&*3( ""#()*+(�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`44**#(3"#($2##*#(?*(I*+,.2?I",*( /**+&#-+,2/*#+*#(.#+?&$$*4*#7(M#("44**#(3n#($2##*#( ?*(3*(*&*I,2&$*,(**#(**#32&3&8(3.12/*#+(&#()"#3*#( 8*0*#(?"",()&'(.6($"#(0*,+,.2?*#7(>"#+(3"",(&-()*+(.#-( ./(+*(3.*#7 CloudWorks - November 2011

11

Thema

Olympische Spelen, Londen 2012

De meest verbonden Spelen

Door Teun Putter, freelance journalist De Olympische Spelen worden steeds groter. Londen 2012 spant de kroon. Technologiepartners staan voor de uitdaging alle systemen, netwerken en communicatiediensten in goede banen te leiden. BT geeft inzicht in de technologische ontwikkelingen, waarin cloudoplossingen een voorname rol spelen.

12


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3"+(#"+&.#"4*(c4C/6&-1)*(P./&+_-(*#( ..$("44*(1.//*,1&=4*(N/*3&"OI*3,&'; 0*#(I&'()*+(FcP(1.//2#&1"+&*3&*#; -+*#(&#(6"$$*++*#($2##*#("5#*/*#7( K*,,C(Z*##*44B(PFc(0"#(EcPcKB( 4""+(*,(8**#(/&-0*,-+"#3(.0*,(I*-+""#( 3"+(3*(**,-+*(6,&.,&+*&+(4&8+(I&'(3*(.#; 3*,-+*2#(0"#("44*(-C-+*/*#(3&*(3*( 0*,-1)&44*#3*(-6.,+*0*#*/*#+*#(04*$; $*4..-(/.*+*#(4"+*#(0*,4.6*#7(!*#$( )&*,I&'(""#(-C-+*/*#(3&*(X-1.,(q( +&/UB(64"##(*#("11,*3&+"+&*-( I*)*,*#7(R*,0.48*#-(8""+()*+(..$(./( )*+(&#(3*(421)+().23*#(0"#("44*,4*&( .,/"+&*-C-+*/*#(0..,(3*(6*,-B( +0;1.//*#+"+.,*#(*#(&0&32*4*( I*3,&'0*#7(M#(3"+(.0*,(**#($4*&#*(]\\( 4.1"+&*-7(`4(3*%*("664&1"+&*-(?.,3*#(&#( 1./I&#"+&*(/*+(3*(#*+?*,$*#(2&+0.*; ,&8(8*+*-+7(Y.U#(^7\\\(/*3*?*,$*,-( %244*#(,2&/([\\7\\\(2,*#(I*-+*3*#( ""#()*+(+*-+*#(*#()*+(.6+&/"4&-*,*#( 0"#(3*("664&1"+&*-7(!"",I&'(?.,3+( "44**#(8*I,2&$(8*/""$+(0"#(I*?*%*#( +*1)#.4.8&*7(g!*(c4C/6&-1)*(96*4*#(

0"#(3*%*("1+&0&+*&+*#(4&8+(&#()*+(D*1); #.4.8C(c6*,"+(P*#+,*7(D&'3*#-(3*( 96*4*#(%*45(?*,$+()*+(DcP(/*+(]b\( /*#-*#(+*8*4&'$(N%&*(5.+.OB(&#(64.*8*#7( F#(+.+""4(+*4+()*+(DcP(r^\(/*3*?*,; $*,-7 9+2",+(J&44(4*&3+(#"/*#-(
{

‘Alles moet het goed doen. We willen geen risico’s lopen’

%&'#(#&*+()*+('2&-+*(64"+5.,/(./(&##.; 0"+&*-(*#("664&1"+&*-(+*(&#+,.321*,*#hB( %*8+(Z*##*447(g`44*-(/.*+()*+(8.*3( 3.*#7(>*(?&44*#(8**#(,&-&1.U-(4.6*#(*#( .#%*(/*3*?*,$*,-(/.*+*#(0.43.*#3*( $*##&-()*II*#(./(I&'(1"4"/&+*&+*#(3*( '2&-+*(I*-4&--*#(+*(#*/*#(*#(.64.-; -*#(+*(I&*3*#7(!..,(/*+(6",+#*,-( "4-(`+.-(*#(
8*#B(I&'0..,I**43([B^(/&4'",3(<,&+-*( 6.#3*#(N.#8*0**,([Bb(/&4'",3(*2,.O(&#( 84"-0*%*4B()*II*#(0..,(3*(0*,-1)&44*#; 3*(,*8&.U-(&#(E.#3*#(*#(3"#(/*+(#"/*( 3*(3**48*/**#+*(A*?)"/B(?"",()*+( c4C/6&1(Z",1(.6(,2&/([]b()*1+",*( .23( -+,&**4(4"#3(&-(8*I.2?37(c/( "44*(c4C/6&-1)*(4.1"+&*-(/*+(*4$"",( +*(0*,I*#B(?"",.#3*,()*+(%*&4*#(&#( )*+(2&+*,-+*(%2&3*#B(&-(,2&/(^7^\\($/( ""#(I*$"I*4(8*4*837 Flexibel en schaalbaar J&44(4*8+(2&+(3"+(
13

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**#0.23&8(+*(I*)*,*#B(I*6,&'%(6*,( 8*I,2&$*,(*#(8,"+&-(+*4*5..#0*,$**,( I&##*#()*+(#*+?*,$7(!*(14.23;I"-*3( FZ;+*4*5.#&*./8*0(8*I,2&$+(P&-1.( u#&Q*3(P.//2#&1"+&.#-(G"#"8*,; -*,0*,-(3&*(8*).-+(?.,3*#(&#(3"+"1*#; +*,-(0"#(
!*(&/6"1+(0"#(3*(c4C/6&-1)*(96*4*#( .6(3*(-+"3(E.#3*#(&-(*#.,/7(F*3*,*( 3"8(%244*#(.#8*0**,(b\\7\\\(/*#-*#( *W+,"(3*(-+"3(I*0.4$*#(*#(8*I,2&$/"; $*#(0"#()*+(.6*#I"",(0*,0.*,B().+*4-( *#("#3*,*(5"1&4&+*&+*#7(M,(&-(#&*+(0**4( *0-0*,/.8*#(0..,(#.3&8(./('*( 0..,(+*(-+*44*#(3"+(.#3"#$-("44*,4*&( /""+,*8*4*#(/*+(#"/*()*+(.6*#I"",( 0*,0.*,(+*(/"$*#($,&'8+(/*+(5.,-*( 0*,+,"8*#7(J*+(&-(#&*+(.#3*#$I"",( 3"+(5.,*#%*#()2#(?*,$(&#(3*(-+"3( -4*1)+-(/*+(8,.+*(0*,+,"8($2##*#( I*,*&$*#B("4-(3"+("4(42$+7(E*0*,"#1&*,-( %."4-(
#"",(**#(I*3,&'5(V&#$(+.*#**/+7(!"",( /.*+('*(.6("#+&1&6*,*#7(J*+(5"1&4&+*,*#( 0"#(+)2&-?*,$*#B(%.3"+(/*3*?*,; $*,-(#&*+().*0*#(+*(,*&%*#(*#(-#*4("4-( I&'0..,I**43(1"441*#+*,;"8*#+($2##*#( ?.,3*#(*-1)"$*43B(&-(__#(0"#(3*( /""+,*8*4*#7(
CLOUDPRODUCTEN EN -DIENSTEN DIE ICT WEER LEUK MAKEN!

goSaaS.nl levert cloudproducten van gerenommeerde leveranciers. We zijn echter niet afhankelijk van een leverancier en kunnen dus optimaal vergelijken. Dat doen we dan ook graag, zodat je duidelijk zicht krijgt op wat de mogelijkheden zijn. WIJ LEVEREN: • E-mail in de cloud • E-mail archivering in de cloud • E-mail beveiliging in de cloud • Samenwerken in de cloud • Faxen in de cloud • Migratiediensten

VRAAG EEN GRATIS PRESENTATIE AAN OP WWW.GOSAAS.NL 14


Over de grenzen van Cloud Het is moeilijk concreet beleid te formuleren rond het bijna mystieke begrip Cloud. Iedereen beseft tevens dat the Cloud geen toekomst meer is maar concrete realiteit. ‘The Cloud’ wordt gepresenteerd als een technische oplossing voor alles. De praktijk is een

Oracle biedt momenteel verschillende schaalbare oplossingen. De grote Exadata wordt nu vergezeld door een schaalbare ‘pay as you grow’ oplossing: de Oracle Database Appliance of de ODA. Dit is simpel gezegd een Oracle database met daar-

stuk weerbarstiger. Om beleid te maken moet the Cloud concreter worden; moeten de grenzen worden bepaald van the Cloud. Het gaat dan vooral om primaire zaken die horen bij het formuleren van beleid:

aan een stekker. Het is simpele schaalbare nieuwe databasearchitectuur. Software, server, storage, en network in één. Een oplossing voor alle data waarvoor the Cloud géén oplossing is. Vertrekkend vanuit de ODA kan richting the Cloud een ‘bottom up’ beleid worden geformuleerd. The Cloud is hierbij dan niet sec de oplossing maar wordt als een onderdeel van de oplossing toegepast. De Oracle ODA geeft het antwoord waardoor het beleid rond the Cloud formuleerbaar en daarmee begrijpbaar wordt.

Probleem: “Voor welke problemen is the Cloud een oplossing (en vooral waarvoor niet)? “ Oplossing: “Private Cloud? Public Cloud? Alternatieven?“ Security: “Welke data is geschikt voor the Cloud (en vooral welke niet)?” Integratie: “hoe integreer ik the Cloud?” Legal: “Van wie is mijn Cloud?”

The Cloud wordt nog vaak aangeprezen als de Haarlemmer Olie voor alle huidige IT uitdagingen. The Cloud is een onderdeel van de toekomst en om te bepalen werk onderdeel voor uw data geschikt is voor welke oplossing, moet het fenomeen Cloud concreet worden gemaakt. Er zijn grenzen aan the Cloud. Niet alle data kan en mag in de public Cloud of in een private Cloud. De discussie over Cloud wordt makkelijker als er een betere oplossing is voor de data waarvoor het onwettig of onwenselijk is deze in the Cloud te plaatsen.

Over AMIS Services AMIS Services is een ICT-dienstverlener gespecialiseerd in Oracle en Java Technologie. Op dit gebied houdt AMIS zich bezig met advisering, detachering, projecten en beheer. Klanten van AMIS zijn Nederlandse bedrijven en overheden met Oracle en leveranciers van Oracle gebaseerde applicaties. De dienstverlening van AMIS is gericht op het moderniseren en beschikbaar houden van Oracle databases en applicaties. Zo helpt AMIS haar klanten met het verbeteren van de flexibiliteit en toegankelijkheid van applicaties en het verlagen van de kosten van infrastructuur en beheer. Daarnaast zorgt AMIS voor de optimale performance, security en availability van de hele Oracle infrastructuur. AMIS is in 2011 uitgeroepen tot Oracle Middleware Partner of the Year. AMIS Services, Edisonbaan 15, 3430 AA Nieuwegein, tel. 030-6016000, www.amis.nl

Thema

Desktopvirtualisatie c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

Opmars Bring Your Own Device vereist effectief beleid

Hoe tem je de tablet?

R..,(.,8"#&-"+&*-(3&*(3*(+"I4*+(?&44*#(.6#*/*#(&#(**#( 8*0&,+2"4&-**,3*(3*-$+.6./8*0B(&-()*+(./(+*(I*8&##*#( #.3&8(./(3*(I"1$;*#3(,"-+,21+22,(8*-1)&$+(+*(/"$*#7( !*(+"I4*+(/.*+(1.#+"1+($2##*#(/"$*#(/*+(3*(I"1$;*#3( 3..,(/&33*4(0"#(**#(9*,0*,;<"-*3(P./62+(N9
{

Er is een aanpak nodig die uitgaat van gebruikers en niet van platforms

Door Edwin de Brave, Solutions Director bij Dimension Data Het zal de meeste IT’ers bekend voorkomen: leidinggevenden binnen de organisatie ontdekken een nieuwe gadget, doen er thuis van alles mee en willen deze ook voor het werk gebruiken. Zij verwachten dat de IT-afdeling zorgt voor toegang tot e-mail en bedrijfsgegevens. Andere medewerkers hebben zelf al uitgedokterd hoe ze met een iPad of Galaxy Tab op het bedrijfsnetwerk komen en dragen de gehele dag gevoelige informatie met zich mee, vaak zonder dat ze het zelf weten. Vraag is: hoe tem je als IT-afdeling de tablet?

9+**3-(/**,(/*3*?*,$*,-(I&'(.,8"#&-"+&*-(8*I,2&$*#(/.; I&*4*("66","+22,7(!&+(4*0*,+(0..,(3*(FD;"53*4(**#(#&*2?( I*)**,6,.I4**/(.67(G.I&*4*("66","+22,(&-(,*4"+&*5(#&*2?B( 3*(0",&"+&*(&-(8,..+(*#(*,(&-(8**#(**#32&3&8*(""#6"$(0..,( **#(0*&4&8*(*#(I*+,.2?I",*(&#%*+7(D*8*4&'$*,+&'3(&-(32&3*4&'$( 3"+(3*(/.I&*4*(?*,$#*/*,(6,.321+&*0*,(&-(3..,3"+(/*#( 64""+-;(*#(+&'3.#"5)"#$*4&'$($"#(?*,$*#7(!"",./(.#3*,; -+*2#*#(-+**3-(/**,(I*3,&'0*#(3*%*(.#+?&$$*4W(R.48*#-( K",+#*,(%"4(*([\]r(#*8*#+&8(6,.1*#+(0"#(3*(.,8"#&-"+&*-( )2#($*,#"664&1"+&*-(8*-1)&$+()*II*#(8*/""$+(0..,(/.I&*4( 8*I,2&$(3..,(*&*I,2&$*,-7 R..,(3*(FD;"53*4(I*+*$*#+(3*%*(.#+?&$$*4(3"+( **#(#&*2?*(-+,"+*8&*(#.3&8(&-(./(/.I&*4*("66","+22,(+*( &#+*8,*,*#(&#(3*(I*-+""#3*(,"-+,21+22,(*#(0*,0.48*#-( &#(I*)**,(+*(#*/*#7(!"",I&'(-6*4*#(%"$*#("4-(1.#Q82,"+&*B( 8*I,2&$*,-I*)**,(*#(I*0*&4&8(**#(I*4"#8,&'$*(,.47(

16


/""$+(/*+**#(32&3*4&'$(3"+(3*(&#%*+(0"#(+"I4*+-(#&*+(.#; /&33*44&'$(+.+(I*-6",*#(4*&3+7(!*(*&*I,2&$*,-"66"; ,"+22,(%*45(&-(?*4&-?"",(/*,(322,(3"#(**#(61B(/"",(3*( ""#6"--*#(""#(3*(,"-+,21+22,(*#("664&1"+&*-($2##*#( +.+().8*($.-+*#(4*&3*#7(<.0*#3&*#(3.*#(%&1)("44*,4*&(4&1*#; +&*0,""8-+2$$*#(0..,(.6()*+(/./*#+(3"+(**#(/*3*?*,$*,( **#(*&8*#(+"I4*+(8*I,2&$+(0..,()*+(?*,$7(G.*+(3*(.,8"#&; -"+&*(I&'0..,I**43(I*+"4*#(0..,()*+(8*I,2&$(0"#(G&1,.-.5+( c5Q1*(.5(MW1)"#8*(.6(**#(&Z"3@(c5(/.*+(3*(?*,$#*/*,( 3"",(%*45(**#(4&1*#+&*(0..,(""#-1)"55*#@(R**4(-.5+?",*4*; 0*,"#1&*,-()*II*#()2#(4&1*#+&*/.3*44*#(#.8(#&*+(0.44*3&8( ""#8*6"-+(""#(3*%*(#&*2?*(-&+2"+&*7(!"",./(&-(8.*3("30&*-( 0"#(**#(6,.5*--&.#*4*(-.5+?",*;,*-*44*,(.#.#+I**,4&'$(?"#; #**,(.,8"#&-"+&*-(&#&+&"+&*0*#(.6()*+(8*I&*3(0"#(3*-$+.60&,; +2"4&-"+&*(-+",+*#7( Beveiliging >&*(%&'#(3*-$+.6-(*#("664&1"+&*-(0&,+2"4&-**,+B()**5+(8**#( 4.$"4*("664&1"+&*-(*#(2&+8*I,*&3*()",3?",*(/**,(#.3&87(c6( )*+%*453*(/./*#+(#**/+(3*(I*).*5+*(""#(**#(2&+8*I,*&3*(*#( I*+,.2?I",*(1*#+,"4*(,"-+,21+22,(+.*7(>"##**,(32&%*#; 3*#(8*I,2&$*,-(""#8*?*%*#(%&'#(.6(**#(9*,0*,;J.-+*3(R&,; +2"4(!*-$+.6;(.5(9*,0*,;<"-*3(P./62+o,"-+,21+22,B( &-()*+(%""$(8.*3(&#($"",+(+*(I,*#8*#(?*4$*(6,*-+"+&*-(#.3&8( %&'#7(!&*(%&'#(0..,"4("5)"#$*4&'$(0"#()*+(""#+"4(8*I,2&$*,-B(

3*("664&1"+&*-(3&*(%&'(8*I,2&$*#B(*#(3*(*&*I,2&$*,-"66"; ,"+22,7(J&*,0..,(&-("4+&'3(/""+?*,$(#.3&87( M*#(I*0*&4&8-I*4*&3(I*8&#+(I&'()*+(-*8/*#+*,*#(0"#( 8*I,2&$*,-(*#()*+(I*"#+?..,3*#(0"#(3*(0,""8(?*4$*(3"+"( %&'(6,*1&*-(#.3&8()*II*#7(F#()*+("48*/**#(I&*3*#(+"I4*+-( **#(,*3*4&'$*(/"+*(0"#(I*0*&4&8W(Y.(0..,%&*+(`664*(&c9( &#(6&#;(*#(99E;*#1,C6+&*7(c.$(+"I4*+-(/*+(K..84*(`#3,.&3( %&'#(/*+(6&#(+*(I*0*&4&8*#(*#(0..,%&*#(&#()*+(?&--*#(0"#( 3"+"(.6("5-+"#37(c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a7((5"6%"3(,"#-".$(/01()0%$*+'(" J&*,(&-(-+*,$;?"1)+?..,3I*)**,B(?"1)+?..,3*W6&,"+&*B( 99E;B(RZA;(*#(*I.2?3*(*#1,C6+&*(.#.#+I**,4&'$B( I&'(0..,$*2,(8*1./I&#**,3(/*+(+.*8"#8-1.#+,.4*(0..,( -6*1&Q*$*(#*+?*,$*#7( r7((5"7"(*"#-".$(/01()0%$*+'(" !*%*(&-(+*(I*-1)*,/*#(3..,(/&33*4(0"#(1./64*W*( ?"1)+?..,3*#B(?"1)+?..,3*W6&,"+&*B()..8?"",3&8*( *#1,C6+&*B(RZA;+.*8"#8(+.+(I*6""43*(.,/"+&*(*#( 3"+"-+.,*-B(5C-&*$*(+?**?*8;"2+)*#+&1"+&*B(*I.2?3*( *#1,C6+&*(*#(/**,7( Tools !*(**#0.23&8-+*(/"#&*,(./(+"I4*+-(+.*8"#8(+*(I&*3*#( +.+(I*3,&'5-"664&1"+&*-B(&-(3..,(/&33*4(0"#(9*,0*,;<"-*3( P./62+W(!"+($"#(0&"(-*,0*,;I"-*3("664&1"+&*-(.5(**#( 8*).-+*(3*-$+.67(!..,(**#(3*-$+.6(+*(0&,+2"4&-*,*#B(%&'#( 3*(&/"8*-(4.-(0"#()*+("66",""+(+*(I*)*,*#7(!"+(%.,8+(0..,( I*+*,*(I*0*&4&8(*#(I*+*,*(6,*-+"+&*-(3..,(8*v#+*8,**,3*( -C-+**/6.4&1&*-7(G"",().*(&-(3&+(+*(,*"4&-*,*#@(`5)"#$*4&'$( 0"#(3*(,"-+,21+22,(%&'#(*,(0..,(G&1,.-.5+;8*I,2&$*,-( 0*,-1)&44*#3*(.6+&*-7(!"",I&'(&-(#&*+("44**#(G&1,.-.5+;-.5+; ?",*B(/"",(%&'#(..$(.64.--*#(0"#(3*,3*#(&#%*+I"",(NI&'; 0..,I**43(RG?",*(.5(P&+,&WO7(G*+(**#(#&*2?*(./8*0( .6(I"-&-(0"#(**#(R&,+2"4(!*-$+.6(F#5,"-+,21+2,*;.64.--( NR!FO(/*+(>.?-(9*,0*,(&-()*+(/.8*4&'$(3*-$+.6-(+*( 1,*=,*#(.6(I"-&-(0"#(I*-+""#3*(4&1*#+&*-7 Centraal beheer R..,(.,8"#&-"+&*-(/*+(1./64*W*(#*+?*,$*#(0..,(( I&'0..,I**43(0*-+&8*#(&-(**#(P&+,&W;4""8(I.0*#(3*(( I*-+""#3*(S!9;4""8(**#(8.*3*(.6+&*(0..,(0&,+2*4*(( 1.//2#&1"+&*(I&##*#(3"+"1*#+*,-7(M*#(8*.6+&/"4&;( -**,3*(3*-$+.6(0*,I*+*,+(3"#(3*(8*I,2&$*,-*,0",W(( CloudWorks - November 2011

17

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Desktopvirtualisatie bereikt omslagpunt Organisaties gaan grote stappen maken met de implementatie van desktop- en applicatievirtualisatie. Hun belangrijkste drijfveren hiervoor zijn kostenbesparingen, beveiliging, management en het eenvoudiger maken van een Windows 7-migratie. Dit zijn de belangrijkste bevindingen uit een onderzoek naar desktopvirtualisatie, dat Forrester Consulting uitvoerde in opdracht van Dimension Data. Meer dan de helft van de 546 onderzochte organisaties vindt desktop- en applicatievirtualisatie essentieel of vindt het een belangrijk initiatief voor de komende twaalf tot achttien maanden. Het rapport voorspelt een groei in desktopvirtualisatie van 27 procent nu naar 46 procent in 2013. Dit betekent dat het aantal virtuele desktops binnen organisaties in de komende anderhalf jaar groeit van honderden naar tienduizenden. Organisaties zien in dat ze hun desktopinfrastructuur snel moeten veranderen. In het bedrijfsleven ontstaat langzaam het perfecte klimaat voor het moderniseren van de desktopinfrastructuur. Veel bedrijven willen upgraden naar Windows 7 en desktop- en applicatievirtualisatie zijn volwassen geworden. Terwijl slechts dertien procent van de respondenten aangeeft een bedrijfsbrede uitrol van Windows 7 voltooid te hebben, geeft veertig procent van de ondervraagde organisaties hoge prioriteit aan het investeren in, of het implementeren van desktop- en applicatievirtualisatie. Twaalf procent vindt dit zelfs een prioriteit voor de komende twaalf tot achttien maanden. Forrester onderzocht ook de opkomst van het fenomeen Bring Your Own Device (BYOD). Daaruit bleek dat steeds meer medewerkers hun laptop, tablet en/of smartphone mee naar het werk nemen. Dit dwingt veel bedrijven tot het formuleren van een BYOD-beleid. Inmiddels heeft een vijfde van 18


R..,()*+(I*)*,*#(0"#(#&*2?*(14&*#+;",1)&+*1+2,*#(&-( **#(-+,"+*8&*(#.3&87(!*(2&+0.*,(3"",0"#(0+(64""+-( .6(I"-&-(0"#(*&8*#(*W6*,+&-*B(6,.1*--*#(*#(I*)**,+..4-7( K*%&*#()*+(+.*#*/*#3*(""#+"4(I*-1)&$I",*(14&*#+-B(&-( 3*($"#-(8,..+(3"+(.,8"#&-"+&*-(0*,-1)&44*#3*(64"+5.,/-( &#%*++*#(./(+*8*/.*+(+*($./*#(""#(8*I,2&$*,-*&-*#7(`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w.2,(c?#(!*0&1*;I*4*&3(8*%*+7(

alle bedrijven een dergelijk beleid. Daarnaast moeten bedrijven een balans vinden tussen acceptatie en flexibiliteit aan de ene kant, en controle en bedrijfsveiligheid aan de andere kant. Desktop- en applicatievirtualisatie gaan daarvoor een belangrijke rol spelen bij het veilig ondersteunen van mobiele apparaten van medewerkers. Uit het onderzoek bleek ook dat pc’s nog altijd leidend zijn binnen de bedrijfsomgeving. Twee derde van de organisaties geeft aan dat hun eindgebruikers interesse hebben in een BYOD-beleid. Tussen de twintig en 22 procent van de organisaties geeft aan dat ze al laptops, tablets en smartphones van medewerkers ondersteunen. Daarnaast voorspelt nog eens zestien tot 21 procent dit binnen de komende twee jaar te gaan doen. Van de ondervraagden zegt vijftig procent dat men verbeterde zelfservice ziet als de belangrijkste reden om tablets, netbooks, smartphones en laptops van medewerkers te ondersteunen. Maar liefst 47 procent van de ondervraagden geeft aan dat lagere aanschafkosten van hardware een stimulans is om BYOD-beleid te omarmen. Ook blijkt uit het onderzoek dat desktop- en applicatievirtualisatie een belangrijke rol gaan spelen bij flexibeler werken en het veilig ondersteunen van mobiele apparaten van medewerkers. De echte waarde van desktopvirtualisatie ligt in een grotere mobiliteit, vrijheid bij de keuze van apparaten, betere beveiliging en beheergemak. Dimension Data schakelde Forrester Consulting in om de desktopvirtualisatiemarkt te onderzoeken. Forrester onderzocht 546 bedrijven met vijfhonderd of meer medewerkers in diverse sectoren in Noord- en Zuid-Amerika, Europa, Afrika, het Midden-Oosten, Azië en Australië. Onderwerpen waren client-virtualisatie en computing-plannen voor eindgebruikers.

Praktijk ’s Werelds eerste ruilbeurs voor IT-capaciteit

Greenclouds: ‘Mag het misschien wat slimmer?’ Het Rotterdamse bedrijf Greenclouds is bezig een nieuw concept te introduceren in de datacenterwereld. Hiermee kunnen datacenters hun overcapaciteit beschikbaar stellen aan partijen die tijdelijk behoefte hebben aan meer rekencapaciteit en/of opslagruimte. Dit mes snijdt aan twee kanten: overcapaciteit kan zo te gelde worden gemaakt en IT-apparatuur staat niet onnodig energie te slurpen. Zien we hier een bestaande verkooptechniek in een nieuw jasje of gaat het misschien om niets minder dan een geniaal idee? In een gesprek met CloudWorks licht algemeen directeur Peter Zonneveld van Greenclouds zijn plannen toe.

Door Paul Matthijsse,


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{

‘Met ons platform willen we het inefficiënte deel uit het datacenterontwerp wegsnijden’

$./*#(0..,(5.#3-*#(&#(""#/*,$W(!"",#""-+($.#( K,**#14.23-(**#(I*,.*6(3.*#(.6()*+(F##.0"+&*$,*3&*+(0"#( )*+(/&#&-+*,&*(0"#(M1.#./&-1)*(Y"$*#(N%&*($"3*,O(3"+( ?.,3+(8*I,2&$+(0..,(3*(3..,.#+?&$$*4(0"#()*+(1.#1*6+7( J*+(*0*#**#-(2&+(S.++*,3"/("5$./-+&8*(FPD;.#3*,; %.*$-I*3,&'5(`4/*#3*(8""+(K,**#14.23-(.#3*,-+*2#*#( I&'(3*(3..,.#+?&$$*4(0"#()*+(64"+5.,/7(`4/*#3*(?&4( )*+(K,**#14.23-;64"+5.,/(#.8(,.I22-+*,(/"$*#(3..,(3*( 6,&6*-(0"#(%*45.,8"#&-"+&*(+.*(+*(6"--*#(I&##*#(3*%*( 8*3&-+,&I2**,3*(14.231.//2#&+C7(!*(I"-&-6,&6*-(?"",( 3&+(I*3,&'5(%&1)(.6(,&1)+B(%&'#(-1)""4I"",)*&3B(0*,/&'3( 0"#(X-T*(6.&#+-(.5(5"&42,*UB(""#6"-I"",)*&3(N"3"6+&0&; +*&+O(*#(1.//2#&1"+&*(+2--*#("44*(*#+&+*&+*#(I&##*#(3*( K,**#14.23-;14.237(`4/*#3*().23+(%&1)(/*+(/**,3*,*( 6,.'*1+*#(I*%&8B(?"",.#3*,(HFDrK,**#7(!&+(/.*+(4*&3*#( +.+(**#(*#*,8&*I*?2-+*(4""8(0"#(6428;&#-(0..,(3"+"1*#+,"B( ?"",/**()*+(8*/&33*43*(-+,../0*,I,2&$(0"#(-*,0*,-(*#( #*+?*,$"66","+22,(/*+(**#(0*,?"1)+*([\(6,.1*#+($"#( ?.,3*#(+*,288*I,"1)+7(c6($.*4(%.2(%*45-(a\(6,.1*#+( $2##*#(?.,3*#(I*-6"",37(

Het Innovatiekrediet Het Innovatiekrediet is een regeling van het ministerie van Economische Zaken en wordt uitgevoerd door AgentschapNL. Het Innovatiekrediet is bestemd voor de ontwikkelingsfase van een technisch nieuw product, proces of nieuwe dienst. Ook de ontwikkeling van medische producten die een klinische studie vergen kunnen ondersteuning krijgen. Het gaat om projecten die technische risico’s met zich meebrengen. Zowel starters als gevestigde mkb’ers kunnen een beroep doen op het Innovatiekrediet. Het Innovatiekrediet bedraagt maximaal vijf miljoen euro en dekt ten hoogste 35 procent van de totale projectkosten, die minimaal 300.000 euro dienen te bedragen. De overige 65 procent moet de aanvrager op een andere manier financieren. Een bedrijf komt alleen voor een Innovatiekrediet in aanmerking als het project niet uit eigen middelen gefinancierd kan worden. CloudWorks - November 2011

21

Event VMworld Europe 2011

‘50% van de workloads draait in een gevirtualiseerde infrastructuur’

Door Jeroen Horlings,

VMware’s ‘Project Octopus’ (codenaam) wordt een soort Enterpriseversie van Dropbox

hoofdredacteur van CloudWorks

Eind augustus vond VMworld plaats in Las Vegas (zie CloudWorks #8). Op 18, 19 en 20 oktober werd het evenement nog eens dunnetjes overgedaan in Europa. In Kopenhagen werd het Bella Center bevolkt door meer dan 7.000 bezoekers – ruim 15 procent meer dan vorig jaar. Maar waren er behalve interessante technische sessies ook nieuwe feiten op het gebied van cloud computing en virtualisatie?

PDc(9+*0*(J*,,.3(#"/(3*(.6*#-$*C#.+*(0..,(%U#( ,*$*#W(J&'(I4&$+*(/*+(**#(V"-)I"1$(+*,28(.6(3*(`/*,&; $""#-*(*3&+&*(0"#(RG?.,43B(?"",(.#3*,("#3*,*(RG?",*( R&*?(^(*#(J.,&%.#(?*,3*#(""#8*$.#3&837(RG?",*(R&*?(^( (&-(**#(.64.--(./(0&,+2*4*(3*-$+.6-(2&+(+*(,.44*#(*#(+*( I*)*,*#B(Ž-&*5("664&1"+&*-7(A&*2?(&#(0*,-&*(^(&-(0*,I*; +*,3*(.#3*,-+*2#(0"#(a!(8,"6)&1-B(-1)""4I",*(2#&Q*3( 1.//2#&1"+&.#-(*#(3*(&#+*8,"+&*(0"#(-6,""$;(*#(0&3*.; 3&*#-+*#7(c6(RG?.,43(M2,.6*($.#3&83*(G&+*4(""#(3"+( )*+()"",(u#&Q*3(P.//2#&1"+.,(`30"#1*3;14&*#+(0.44*3&8( 8*v#+*8,**,3()**5+(/*+(RG?",*(R&*?(^B(?"",3..,(%.?*4( **#(-.5+6).#*("4-(/.I&*4*("66","+22,(I&##*#(**#(8*0&,; +2"4&-**,3*(3*-$+.6./8*0(3,""&+7(R..,)**#($.#3*#( 8*I,2&$*,-(8*0&,+2"4&-**,3*(G&+*4(0.&1*;"664&1"+&*-(#&*+( -+,*"/*#(#"",(**#(0&,+2*4*(3*-$+.6(%.#3*,(3"+(3&+(.*3( )"3(.6(3*(6,*-+"+&*-(*#(4"+*#1C7(c.$(P&-1.()**5+()"",(uP; 3&*#-+*#("58*-+*/3(.6(R&*?(^7

/**,(?*,$#*/*,-(0*,-1)&44*#3*(/.I&*4*("66","+*#B(%."4-( -/",+6).#*-(*#(+"I4*+-B(8*I,2&$*#(*#(*,(..$(-+**3-(/**,( 6,&0_;"66","+22,(8*I,2&$+(?.,3+B(&-(3*(2&+3"8(./(/*+( 3&*(6,.321+*#(..$(/.I&*4(+*($2##*#(?*,$*#7(G*+(RG; ?",*(J.,&%.#(G.I&4*(&-()*+(/.8*4&'$(./(**#("58*-1)*,/3*( %"$*4&'$*(./8*0(+*(8*I,2&$*#(.6(**#(6,&0_+.*-+*47(M,( ?.,3+("4-()*+(?",*(**#(%"$*4&'$(/.I&*4(I*-+2,--C-+**/( I.0*#.6()*+(..,-6,.#$*4&'$*(c9(8*3,""&37(!*(6,.1*--*#( %&'#(/*3*(./(6,&0"1C;(*#(I*0*&4&8-,*3*#*#(1./64**+(

}

Horizon Mobile installeert een zakelijke omgeving op een privé-smartphone

8*-1)*&3*#7(G*+(**#(1.3*($"#(?.,3*#(./8*-1)"$*43(0"#( 3*(*#*(#"",(3*("#3*,*(./8*0W(R&"(J.,&%.#(G.I&4*($2#; #*#(%"$*4&'$*("664&1"+&*-(**#0.23&8(?.,3*#(+.*8*0.*83B( #*+("4-(.6(**#(0&,+2*4*(3*-$+.67(!*("664&1"+&*-($2##*#(.6( "5-+"#3(I*)**,3(?.,3*#(*#(3*(`664&1"+&.#(G"#"8*,(/""$+( ..$(8*I,2&$(0"#(3*("664&1"+&*0&,+2"4&-"+&*/.8*4&'$)*3*#( 0"#(RG?",*(D)&#`66(N0..,(-6*1&Q*$*("664&1"+&*-(3&*(#&*+( -+"#3"",3(&#(3*(1"+"4.82-(.68*#./*#(%&'#O7(J.,&%.#(G.; I&4*(3,""&+(/./*#+**4("4-(Iz+"7(A"",(0*,?"1)+(%"4()*+( 64"+5.,/(*([\]](I*-1)&$I"",(%&'#7(

Horizon A""-+(RG?",*(R&*?(^(?*,3*#(*,(..$(/**,(3*+"&4-(8*+..#3( 0"#(J.,&%.#7(G*+()*+(#&*2?(8*v#+,.321**,3*(J.,&%.#(G.; Het geautomatiseerde datacenter I&4*($"#(%"$*4&'$*(-.5+?",*(/&33*4-("664&1"+&*0&,+2"4&-"+&*( c6(3*(+?**3*(3"8(0"#()*+(*0*#*/*#+(#"/(S"8)2(S"8)2; .6(+"4(0"#(/.I&*4*("66","+*#(?.,3*#(8*62-)+7(A2(-+**3-( ,"#()*+(?..,37(J&'(&-(9*#&.,(R&1*(Z,*-&3*#+(*#(K*#*; 22


,"4(G"#"8*,(0"#(3*("53*4(XR&,+2"4&-"+&.#("#3(P4.23( Z4"+5.,/-U(I&##*#(RG?",*B(.5+*?*4()*+()..53(0"#(3*( 14.23,"-+,21+22,7(S"8)2,"#(64*&++*(0..,(**#(0.44*3&8( 8*-+"#3"",3&-**,3(*#(8*"2+./"+&-**,3(3"+"1*#+*,B(?"",I&'( 3*(-*,0*,-(N/*+(8*-+"#3"",3&-**,3*(.#3*,3*4*#O(0.44*3&8( ?.,3*#(I*)**,3(3..,(-.5+?",*(/&33*4-(0&,+2"4&-"+&*7(c5; +*?*4(**#(*0.42+&*(0"#(**#(1./64*W*(,2&/+*(/*+(3*(5.12-( .6()",3?",*B(#"",(8*-+"#3"",3&-**,3*(-*,0*,-(3&*(%&1)( #"(&#-+"44"+&*(/*+**#(""#-42&+*#(.6(3*(0&,+2*4*(,"-+,21; +22,7(S"8)2,"#(-+*43*(3"+()*+(3"+"1*#+*,(0"#(3*(+.*$./-+( 0.44*3&8(3..,(-.5+?",*(""#8*-+22,3(?.,3+7(!&+(%.2(/.*+*#( 4*&3*#(+.+(**#(-&8#&Q1"#+*($.-+*#0*,/*,W(J&'(0*,; ?"1)+(3"+(**#(8*/&33*43*(-*,0*,(&#([\]a(#.8(/"",(^7\\\( *2,.(%"4($.-+*#7(c/3"+(1)&6-(-+**3-($4*&#*,(?.,3*#B(%"4( )*+(&#([\]r(/.8*4&'$(%&'#(./(__#(-*,0*,(+*(I.2?*#(/*+( +?**(1)&6-(N/*+(&*3*,(]s(1.,*-O(*#(a\\(K<(""#(8*)*2; 8*#B(?"+(8.*3(%"4(%&'#(0..,(a[\(0&,+2*4*(/"1)&#*-7(c/(3&+( -1*#",&.(+*(,*"4&-*,*#(/.*+*#(-*,0*,5"I,&$"#+*#(?*4(/**,( 8""#(-+"#3"",3&-*,*#7( Managementportfolio voor de cloud <*)"40*(""#0244*#3*(.,/"+&*(.0*,(**,3*,*(""#$.#; 3&8*#(?"-(*,(..$(*W142-&*5(#&*2?-(0..,(3*(M2,.6*-*( *3&+&*(0"#(RG?.,437(M,(?*,3*#(3,&*(6,.321+-2&+*-(

{

AppBlast kan applicaties cross-platform in een HTML5-browser draaien

""#8*$.#3&83(3&*()*+(FD;I*)**,(0*,3*,(/.*+*#(0*,**#; 0.23&8*#(*#("2+./"+&-*,*#7(J*+(I*+,*5+(RG?",*(0H"; I,&1(`664&1"+&.#(G"#"8*/*#+(*#(RG?",*(FD(<2-&#*--( G"#"8*/*#+7(!"",#""-+(&-(RG?",*(0P*#+*,(c6*,"+&.#-( 0*,I*+*,37(!*(RG?",*(0H"I,&1(`664&1"+&.#(G"#"8*; /*#+(92&+*(/.*+(3*(V*W&I&4&+*&+(0"#($4"#+*#(0*,8,.+*#(*#( 3*("664&1"+&*6,*-+"+&*-(0*,I*+*,*#7(G*+(3*(-2&+*($2#; #*#(#&*2?*("664&1"+&*-(?.,3*#(8*v/64*/*#+**,3(.6( 0&,+2*4*(*#(14.23;,"-+,21+2,*#7(!*(-2&+*(I*0"+(..$( 0H"I,&1(`66!&,*1+.,(*#(0H"I,&1(`664&1"+&.#(Z*,5.,; /"#1*(G"#"8*,7(0H"I,&1(`66!&,*1+.,(-+"#3"",3&-**,+( *#("2+./"+&-**,+(3*(&/64*/*#+"+&*(0"#("664&1"+&*-(I&##*#( &*3*,*(14.23(3..,(/&33*4(0"#(**#0.23&8(+*(/"$*#(I4"2?; 3,2$$*#(/*+(8*-+"#3"",3&-**,3*(+*/64"+*-B(1./6.#*#+( 4&I,",&*-(*#(&/64*/*#+"+&*;?.,$V.?-7(0H"I,&1(`664&; 1"+&.#(Z*,5.,/"#1*(G"#"8*,()*46+($4"#+*#(6,.;"1+&*5( 3*("664&1"+&*6,*-+"+&*-(&#(0&,+2*4*(*#(14.23;./8*0*#( +*(I*)*,*#7(0H"I,&1(`664&1"+&.#(Z*,5.,/"#1*(G"#"8*,( &-(#"",(0*,?"1)+(I*-1)&$I"",(&#()*+(0&*,3*($?",+""4( 0"#([\]](/*+(6,&'%*#(0"#"5(as\(3.44",(6*,(RG7(0H"I,&1( `66!&,*1+.,(?.,3+(I*8&#([\][(0*,?"1)+7 ( !*(FD(<2-&#*--(G"#"8*/*#+(92&+*(&-(8*I"-**,3(.6( +*1)#.4.8&*(3&*(RG?",*(&#('2#&([\]](.0*,#"/(0"#( !&8&+"4(H2*47(!*%*(I&*3+(0.48*#-(RG?",*(3*(-+,*#8)*&3( *#(3&-1&64&#*(3&*(PFcU-(#.3&8()*II*#(./(3*(?"",3*(0"#( FD;�*-+*,*#(+*(.6+&/"4&-*,*#(*#(3*(?"",3*(0"#(FD( +*(1.//2#&1*,*#(&#(**#(+""4(3&*(3*(I2-&#*--(I*8,&'6+7(!*( -2&+*(I*-+""+(2&+(3*(/.324*-(FD(H&#"#1*(G"#"8*,B(FD(9*,; 0&1*(E*0*4(G"#"8*,(*#(FD(R*#3.,(G"#"8*,7(!*(3&*#-+*#( )"4*#(8*8*0*#-(2&+(Q#"#1&=4*(I,.##*#(*#(/"$*#()&*,0"#( **#("#"4C-*7(c6(I"-&-(0"#(3*%*("#"4C-*(?.,3+(**#(.0*,; %&1)+(.68*-+*43(0"#(3*(2&+8"0*#(""#(FD;$"6&+""4B(;2&+0.*,( *#(;3&*#-+*#(/*+(?"",3*0.44*(-+"+&-+&*$*#(*#(,"66.,+*#7(!*( -2&+*(/.*+(PFcU-()*46*#(-.2,1I*-4&--*#(+*(#*/*#(.6( CloudWorks - November 2011

23

I"-&-(0"#($.-+*#B(,&-&1.U-B(6,*-+"+&*-(*#(1./64&"#1*7(!*(FD( <2-&#*--(G"#"8*/*#+(92&+*(&-(#"",(0*,?"1)+(I*-1)&$; I"",(&#()*+(0&*,3*($?",+""4(0"#([\]](*#(?.,3+(8*4&1*#; -**,3(6*,(8*I,2&$*,7 ( !*(263"+*(0..,(RG?",*(0P*#+*,(c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c6*,"+&.#-($2##*#(3*( 263"+*(8,"+&-(3.?#4."3*#7 Afsluiting c6(3*(3*,3*(3"8(-4..+(PMc(Z"24(G",&+%(RG?.,43( M2,.6"([\]]("5(/*+(%&'#($*C#.+*7(R**4(#&*2?-()"3()&'( #&*+(+*(/*43*#B(/"",()&'(I,"1)+(?*4(?"+(-"/*#0"++*#3*( 1&'5*,-B(.#3*,("#3*,*("5$./-+&8(0"#(F!P7(R.48*#-(3*( 4""+-+*(1&'5*,-(3,""&+(/./*#+**4(/**,(3"#(3*()*45+(0"#(3*( +.+"4*(?.,$4."3-(.6(**#(8*0&,+2"4&-**,3*(,"-+,21+22,7( F#([\][(%"4(3"+(6*,1*#+"8*(s^(6,.1*#+(%&'#7(M,(?.,3*#( /./*#+**4(/**,(RGU-(X8*I.,*#U(3"#(I"ICU-(N&#(3*(R9OT( 1&,1"(&*3*,*(-*1.#3*7(R.48*#-(G",+&%(3,""&+(**#(3*,3*( 0"#("44*("664&1"+&*-(?*,*43?&'3(0&,+2**4(0&"(**#(64"+; 5.,/(0"#(RG?",*7(D*#(-4.++*(#.*/3*()&'(3*(&/6"1+(0"#(

}

‘Project Octopus’ is een soort Enterprise-versie van Dropbox

1.#-2/*#+*#6,.321+*#B(%."4-(-/",+6).#*-B(+"I4*+-(*#( #.+*I..$-(N<wc!O(**#(-&8#&Q1"#+*(+,*#3B(3&*(&#(8,.+*( /"+*(3*(?*8(#"",(3*(14.23(-+&/24**,+7(J*+(0..,I**43( 0"#(J.,&%.#(G.I&4*B(3"+(3&+("44*-(N..$(#.8(**#-(0*&4&8O( $"#(,*"4&-*,*#B(?*,3(3"",I&'(#.8(**#-(""#8*)""437(G*3*( 3"#$%&'(0&,+2"4&-"+&*(*#(14.23(1./62+($2##*#(?*,$; #*/*,-(;(+)2&-(*#(.6($"#+..,(;(**#0.23&8(6,&0_6,.321; +*#(8*I,2&$*#(0..,()2#(%"$*4&'$*("1+&0&+*&+*#(B(?"",3..,( %*(#&*+("44**#(6,.321+&*0*,(%&'#(/"",(..$(#.8(8.*3$.6*,B( "432-(G",&+%7

Blik op de toekomst Tijdens VMworld bood VMware de aanwezige bezoekers een kijkje in de keuken van haar R&D-afdeling. Daar wordt momenteel druk gewerkt aan twee nieuwe producten. De één is bekend onder de naam Project AppBlast en de ander gaat schuil onder de codenaam Octopus. AppBlast moet het mogelijk maken om applicaties – ongeacht het besturingssysteem – te laten draaien op ieder willekeurig apparaat. De enige voorwaarde is een HTML5-compatible webbrowser. Dankzij HTML5 is het niet nodig om een applicatie apart te installeren of plug-ins te gebruiken. Of software nu onder Linux, Mac of Windows draait, via AppBlast kan het rechtstreeks vanuit de browser gebruikt worden. Hoewel de HTML5 nog niet helemaal definitief is, zijn moderne apparaten zoals de iPad er al wel mee uitgerust. Afhankelijk van de rekenkracht van het gebruikte product en de beschikbare bandbreedte kan een applicatie ofwel op het apparaat zelf draaien, of vanaf een server. Tijdens VMworld gaf Scott Davis, CTO End User Computing, verschillende demonstraties met AppBlast. Zo toverde hij een werkende Adobe Photoshop CS5 tevoorschijn op een iPad (dat normaal veel te zwaar is voor een tablet). Het beeldbewerkingspakket werd tijdens de demonstratie opgestart door op het CS5-icoon op het ‘homescreen’ te drukken. Vervolgens startte AppBlast op in de browser en na een seconde of zeven was Photoshop operationeel. Ook toonde hij hoe een toegestuurd Excel-bestand rechtstreeks op de iPad geopend kon worden via de browser, dankzij AppBlast. Microsoft Visio, een applicatie die exclusief voor Windows beschikbaar is, was ook volledig functioneel te zien op een Mac en er werden enkele vloeiende video’s afgespeeld op een Mac met Windows Media Player (dat eveneens normaal niet werkt). Octopus is een ander interessant project dat nog in ontwikkeling is. Dit moet een zakelijk alternatief worden voor het populaire Dropbox, dat momenteel zowel door consumenten als bedrijven veel gebruikt wordt. Via Octopus moeten werknemers overal en via ieder apparaat bij hun zakelijke bestanden kunnen. Ook is het eenvoudig om bestanden te delen met anderen, zowel binnen als buiten het bedrijf. Het is bovendien mogelijk om een Office-document, zoals een Word- of Excelbestand, direct te openen zonder dat daar voorgeïnstalleerde software voor nodig is. Ook kunnen werknemers via Octopus reageren op documenten. Volgens VMware is er behoefte aan een dergelijk alternatief voor Dropbox. Want Dropbox biedt maar weinig mogelijkheden wat betreft provisioning en authenticatie, waardoor je als bedrijf maar weinig controle over de bestanden hebt. Bestanden worden automatisch gesynchroniseerd, waardoor het ook mogelijk is om op weg naar huis nog wat wijzigingen toe te passen op een document dat op kantoor geproduceerd is. Ook als de internetverbinding tijdelijk wegvalt, wordt de data later weer gesynchroniseerd. Octopus maakt gebruik van datasynchronisatietechnologie van VMware’s Zimbra en gebruikt Mozy voor samenwerking en informatieuitwisseling. Het kan zowel worden uitgerold in een private cloud (dus in het eigen datacenter) als via een public cloud. Octopus en AppBlast worden in de eerste helft van 2012 verwacht.

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Mail uw gegevens naar [email protected] en ontvang het magazine CloudWorks gratis!* 24


*Indien uw functie en werkkring relevant zijn. Vergeet deze niet te vermelden. JULI 2011 - CLOUDWORKS - 23 CloudWorks - November 2011

25

Praktijk Inkoper van clouddiensten moet multidisciplinair team formeren

Een nieuwe manier van inkopen

{

Een inkoper moet een schil om zich heen vormen van deskundigen die hem helpen bij het opstellen van een eisenpakket

0.,3*,*#(I&'(4*0*,"#1&*,-(/*+(**#(N)..53O0*-+&8(&#(3*( R*,*#&83*(9+"+*#7(F#()*+(!cP-)",6,.'*1+(-+*44*#(?*( &#(8*,*(/"+*(*&-*#(""#(3*(3&*#-+*#(3&*(6",+&'*#(4*0*,*#B( /"",(?*(0,"8*#()*#(?*4(0**4(.,/"+&*7(c0*,(I&'0..,; I**43(3&*#-+0*,4*#(*#($.-+*#(_#(.0*,(I*0*&4&8W(J*+( &-(3"#(""#(**#(.#3*,?&'-&#-+*44(./(+*(I*6"4*#(?*4$*( 1,&+*,&"(%*()"#+**,+(./(+*(I*6"4*#(/*+(?*4$*(6",+&'(%*(&#( %**(8""+7h

Door Miranda van Elswijk, freelance journalist Wat betekent cloud computing voor hoger onderwijs en onderzoek? Daarover schrijft SURF een reeks artikelen in CloudWorks. De afgelopen maanden is onder andere ingegaan op de ervaringen van onderzoekers, studenten, aanbieders en ICT-coördinatoren. In dit zesde en laatste artikel staat de inkoper centraal.

9uSH3&*#-+*#()**5+(/*+(.#8*0**,(+?**).#3*,3(FPD;""#; I&*3*,-(I*/&33*4-.0*,**#$./-+*#("58*-4.+*#7(R..,3**4( 0..,(3*(""#I&*3*,-(&-B(3"+(%*(/*+(__#(6",+&'(+*(/"$*#()*I; I*#(&#(64""+-(0"#(/*+(0*4*(.#3*,?&'-&#-+*44*#("5%.#; 3*,4&'$7(e"#(<"$$*,B(3&,*1+*2,(0"#(9uSH3&*#-+*#:(g>&*( 8*I,2&$(8""+(/"$*#(0"#(FPD;3&*#-+*#(N"4(3"#(#&*+(0&"(3*( 14.23O(3.*+(*,(8.*3(""#(0*,-1)&44*#3*(4*0*,"#1&*,-(/*+( *4$"",(+*(0*,8*4&'$*#7(E*0*,"#1&*,-($2##*#(%&1)(I&'0..,; I**43(0"#(*4$"",(.#3*,-1)*&3*#(3..,()2#(""#3"1)+(0..,( 6,&0"1CB()*+(0.48*#(0"#(M2,.6*-*(?*+8*0B(.5()*+(I&*3*#( 0"#(-6*1&Q*$*(3&*#-+*#(0..,()*+(.#3*,?&'-7(J*+(&-(3"#(""#( 3*(8*I,2&$*,(./(+*(I*6"4*#(?"+()&'(I*4"#8,&'$(0+7h( Schil van mensen die kunnen helpen G"",().*(I*6""4+(3*(8*I,2&$*,(?"+(I*4"#8,&'$(&-@(!*( &#$..6(0"#(FPD;3&*#-+*#(&-(*?&$$*43(8*?.,3*#7(e"#( <"$$*,:(g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


/.*+*#("44*($.-+*#( ?.,3*#(/**8*#./*#( "4-('*(#"",(3*(D.+"4( P.-+(.5(c?#*,-1)&6( $&'$+7(9uSH3&*#-+*#()**5+( .#4"#8-B(-"/*#(/*+(**#(4*0*,"#1&*,B().8*-1)..4(*#(**#( 2#&0*,-&+*&+B(%.U#(DPc(.68*-+*437(`#3*,*(.#3*,?&'-&#-+*4; 4*#($2##*#(3"",(I&##*#$.,+(8*I,2&$(0"#(/"$*#7(c.$( +,*$$*#(.#3*,?&'-&#-+*44*#(-"/*#(.6(I&'(**#(""#I*-+*; 3-+,"'*1+(0..,(!c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h

>*(%&'#(#2(""#()*+(I*$&'$*#(?*4$*("4+*,#"+&*0*#(*,(%&'#T( )*+(3.*4(&-(./(0&"(**#(3C#"/&-1)(""#$..6-C-+**/(%.0**4( /.8*4&'$(3&*#-+*#(+*(1.#+,"1+*,*#7(9uSH3&*#-+*#()**5+("4( %.U#(""#$..6-C-+**/B(/"",(3"",&#(%&'#("44**#(*&8*#",*#( .5?*4(5"I,&$"#+*#(0"#(-.5+?",*(.68*#./*#7(D*8*#?..,; 3&8(%&*('*(-+**3-(0"$*,(3"+(5"I,&$"#+*#(3&*#-+*#(""#I&*3*#( *#(3"",I&'(-"/*#?*,$*#(/*+(4.$"4*(3&*#-+0*,4*#*,-7(Y.U#( 4.$"4*(3&*#-+0*,4*#*,($"#(I&'0..,I**43(%&'#(,*$*#1*#+,2/( I*-1)&$I"",(-+*44*#B(.5(%.,8*#(0..,(**#()*463*-$7(e2&-+( 0..,(3"+(-..,+(6",+&'*#(?&44*#(?*(8*#.*/3(""#$..6-C-; +**/(3..,.#+?&$$*4*#7h(F#(#.0*/I*,(-+",+()&*,0..,(**#( M2,.6*-*(""#I*-+*3-6,.1*32,*B(?"",0..,(4*0*,"#1&*,-( %&1)($2##*#(""#/*43*#(*#(?"+($"#(4*&3*#(+.+(.6#"/*(0"#( 3*(3&*#-+(&#(**#(X1"+"4.82-U7(c#3*,?&'-&#-+*44*#($2##*#( 0,&'*4&'$(**#($*2%*(/"$*#(2&+(3*(1"+"4.82-B(/&+-(%*(.#3*,( 3*(M2,.6*-*(""#I*-+*3-8,*#-(0"#(]ia7\\\(*2,.(I4&'0*#7( J*+(0..,3**4(3"",0"#(&-(3"+(%*(8*I,2&$($2##*#(/"$*#(0"#( **#(/.3*4I*/&33*4-.0*,**#$./-+(*#(**#(/.3*44&1*#; +&*.0*,**#$./-+7(!*(&#$.6*,(0"#(**#(.#3*,?&'-&#-+*44( $"#(32-(8*I,2&$(/"$*#(0"#(-+"#3"",30..,?"",3*#7(!*( 1"+"4.82-(I*0"+(..$(**#(52#1+&.#"4&+*&+*#.0*,%&1)+(0"#(3*( 3&*#-+*#7(`"#(3*()"#3()&*,0"#($"#(3*(&#$.6*,(I*6"4*#( ?*4$*(3&*#-+(0.43.*+(""#(3*(*&-*#(3&*(8*-+*43(?.,3*#7(

Modellen M*#(&#$.6*,(&-(#&*+("44**#(8*I""+(I&'(**#(/24+&3&-1&64&#"&,( +*"/B(/"",(..$(I&'(/.3*44*#7(J&*,0"#(?.,3+(8*I,2&$( 8*/""$+(&#()*+(!cP-)",6,.'*1+(?"",(9uSH(""#( ?*,$+7(J*+(6,.'*1+(/.*+(4*&3*#(+.+(**#(.0*,%&1)+(0"#( "4+*,#"+&*0*#(0..,(9uSH8,.*6*#B(3*(3&8&+"4*(-"/*#?*,; $-./8*0(0..,()*+().8*,(.#3*,?&'-7(Z,.'*1+4*&3*,( e..6(91)2&4*#I2,8(4*8+(2&+(?"",./(3*%*(3&*#-+(-+.6+:( g9uSH8,.*6*#(&-('",*#(8*4*3*#(8*-+",+7(F#/&33*4-(%&'#( *,(0**4(.#+?&$$*4*#(.6(3*(/",$+(3&*(&#+*,*--"#+(%&'#( 0..,(.#3*,?&'-&#-+*44*#7(!&*(&#-+*44*#(/"$*#(o( #""-+(9uSH8,.*6*#(o(8*I,2&$(0"#("44*,4*&("4+*,#"+&*0*#7(

Nieuwe manier van inkopen e..6(91)2&4*#I2,8:(gP.#+,"1+/.3*44*#(%&'#($4"--&*$(8*; ,&1)+(.6(3*(""#$..6(0"#(-.5+?",*7(<&'(14.233&*#-+*#(8""+( )*+(./(**#(1./64**+("#3*,*(/"#&*,(0"#(&#$.6*#7(>*(/.*; +*#(32-($,&+&-1)(.#%*(&#$..6/.3*44*#(I*$&'$*#(*#(%*(4"+*#( ""#-42&+*#(I&'(14.23(1./62+W(J*+(8""+(I&'0..,I**43( #&*+(/**,(./()*+(""#+"4(8*I,2&$*,-(?"",.6('*("58*,*$*#3( ?.,3+B(/"",(3*().*0**4)*&3(K&8"IC+*(3&*('*(8*I,2&$+7(M*#( "#3*,(62#+(3"+(1./64**+(0*,"#3*,3(&-B(&-(3*(I*0*&4&8W( M*#(*?&$$*43(.#3*,?*,6(3..,(3*(M2,.6*-*(*#(3*( `/*,&$""#-*(?*+8*0T(3*#$(""#(3*(Z"+,&.+(`1+7(!*%*( %.,8+(*,0..,(3"+(3*(`/*,&$""#-*(.0*,)*&3(8*8*0*#-($"#(

Checklist Voordat een onderwijsinstelling overgaat tot inkoop van ICTdiensten (al dan niet via de cloud) moet ze de volgende zaken op een rijtje hebben: • ICT-strategie: wat is de visie van de onderwijsinstelling op het gebied van ICT? Hoe ziet de ICT-architectuur eruit? Wie is verantwoordelijk voor de aansturing van de leveranciers? • Gewenste dienstverlening: welke functionaliteit is nodig binnen de onderwijsinstelling? Om hoeveel gebruikers gaat het? Zijn er normen waar de instelling zich aan moet houden? Aan welke eisen moet de dienstverlening voldoen op het gebied van bijvoorbeeld vertrouwelijkheid? Het is immers niet de bedoeling dat studenten hun resultaten kunnen aanpassen, of de personeelsadministratie van de onderwijsinstelling kunnen inzien. • Businesscase: een goede businesscase besteedt aandacht aan de dekking van de dienstverlening (kan de gewenste functionaliteit worden gerealiseerd?) en de Total Cost of Ownership (de totale kosten voor het ontwikkelen en beheren van een systeem). Hoe zien deze eruit als de onderwijsinstelling zelf de ICT-diensten regelt? En hoe zijn de dekking en de Total Cost of Ownership als de onderwijsinstelling gebruik maakt van cloud computing? • Gebruikersgedrag: bij de eventuele overstap naar cloud computing is het verstandig om het huidige gebruikersgedrag te analyseren. Hoe bewust zijn de gebruikers zich van de risico’s? Hoe gaan ze om met hun wachtwoorden? Weten ze wat ze met welke data mogen? Wanneer het bewustzijn laag is, kan de instelling een bewustwordingscampagne overwegen. • Gebruikersovereenkomsten: als je gebruik maakt van cloud computing, kun je als klant per definitie geen hogere serviceniveaus afspreken dan de cloudleverancier te bieden heeft. • Inkoopvoorwaarden: het is goed om regelmatig te controleren of de eigen inkoopvoorwaarden voldoende met hun tijd zijn meegegaan. CloudWorks - November 2011

27

Event Cloud-backup in opkomst

Op zoek naar alternatieven voor de tape

8,.*&(0"#(3*().*0**4)*&3(3"+"(I&##*#(I*3,&'0*#(?.,3+(**#( I"1$26;?.?(.#).23I"",(4"#87(M*#(/..&(0..,I**43( 3"",0"#(&-(3*(8*/**#+*(c--B(3&*(+.+(0..,($.,+(8*/&3; 3*43(%.U#(s\(22,(I*%&8(?"-(/*+(3*(?*$*4&'$-*(I"1$267(c6( 0,&'3"8.1)+*#3(./(s(22,(?*,3(*,/**(I*8.##*#(*#(/""#; 3"8(s(22,(X-(/&33"8-(?"-()*+(6,.1*-("58*,.#37(!"",I&'(&-( +"6*;I"1$26(#&*+(*,8(,.I22-+(*#(8"5()*+(3*(FD;/"#"8*,( **#()..6($.6%.,8*#7(R.48*#-(&as^(/&-42$+(%.U#(]^(6,.1*#+( 0"#(3*(,*1.0*,&*-B(./3"+(3*(3,"8*,(./(?"+(0..,(,*3*#(3"#( ..$(&-(I*-1)"3&837(!*(I"1$26+*1)#&*$(3&*(+*8*#?..,3&8( 3..,(FD;"53*4*#(?.,3+(8*v/64*/*#+**,3(&-(3&-$;+.;3&-$; I"1$267(!*(-*,0*,(3264&1**,+(3*(8*8*0*#-(0"#(**#(-*,0*,( *#(-4""+(%*(0*,0.48*#-(0&"()*+(#*+?*,$(.6(**#(4.1"+&*(*43*,-( &#()*+(4"#3(.67(M*#(3*,8*4&'$*(0.,/(?.,3+(-+**3-(&#+*,*-; -"#+*,B(./3"+(3*($.-+*#(0..,(*W+*,#*(3&*#-+0*,4*#(*#( I"#3I,**3+*("5#*/*#7

{

‘De eindgebruiker zoekt naar alternatieven voor tape en de reseller zoekt naar een nieuw verdienmodel’

Door Bram Semeijn,

g>&'(%&++*#(""#(3*(8.*3*($"#+(0"#(3*(.#+?&$$*4hB(1.#; -+"+**,+(8*#*,"4(/"#"8*,(D*,,C(P2##)"/(0"#(&as^(/*+( +*0,*3*#)*&37(!*%*(.,8"#&-"+&*(I&*3+(2&+-42&+*#3(3&-$[3&-$; I"1$26(""#(0..,(/&33*48,.+*(I*3,&'0*#7(`44*-(&-(3"",I&'( 0*,?*,$+(&#(__#(I"1$26;64"+5.,/(3"+(.6(/**,3*,*(?&'%*#( $"#(?.,3*#(*%*+7(>"##**,(**#($4"#+(&#()*+(I*%&+(&-(0"#( +?**(4.1"+&*-(/*+(3"+"1*#+*,-B(&-()*+(I&'0..,I**43(/.8*4&'$( **#(6,&0"+*(14.23;I"1$26(.6(+*(%*++*#7(Y&'#(3&*(/.8*4&'$; )*3*#(*,(#&*+B(3"#($"#(*,(8*I,2&$(8*/""$+(?.,3*#(0"#( **#(8*)22,3*(4.1"+&*(.5(3*(&as^;14.237(!"",I&'(/""$+(&as^( 8*I,2&$(0"#(3"+"1*#+*,-(&#()*+(R*,*#&83(x.#&#$,&'$(*#(&#( 3*(R*,*#&83*(9+"+*#7(


Eind oktober waren de belangrijkste kopstukken van backup-specialist i365 in het land om hun visie op de toekomst van ICT-backup toe te lichten. De aanbieder van disk-to-disk backupdiensten ziet de markt veranderen als gevolg van de opkomst van cloud computing. Volgens hen biedt deze trend grote mogelijkheden.

J.*?*4(3*(FPD;/",$+("4+&'3(I.4(-+""+(0"#(3*(.#+?&$$*; 4*#B(0*#(3*(0*,"#3*,*#(I&##*#(3*(/",$+(0..,( I"1$263&*#-+*#(8*4*&3*4&'$(64""+-7(`##.([\]](?*,$+(#.8( -+**3-(%.U#(p\(6,.1*#+(0"#(3*(I*3,&'0*#(/*+(+,"3&+&.#*4*( +"6*-("4-(I"1$267(F*3*,*(?**$(?.,3*#("44*(I*3,&'5-8*8*; 0*#-(.6(**#(8,..+(""#+"4(3,""8I",*(+"6*-(0"-+8*4*83(*#( 0*,0.48*#-(/*+(**#(I2-(#"",(**#(0*&4&8*(4.1"+&*(8*I,"1)+7( Y.4"#8(3*(+,"3&+&.#*4*(+"6*;/*+).3*(%.#3*,(I*%?",*#( 52#1+&.#**,+B(%&*#($4"#+*#(*#(,*-*44*,-(?*&#&8(#..3%""$( ./(3*%*(8"#8(0"#(%"$*#(+*(0*,"#3*,*#7(Z"-(?"##**,(3*( ,"-+,21+22,("4-(8*)**4(.6(3*(-1).6(8*#./*#(?.,3+(*#( *,(8,.+*(�*-+*,*#(8*3""#(/.*+*#(?.,3*#B(?.,3+(*,( 8*$*$*#(#"",("4+*,#"+&*0*#7( Disk2disk J*+(I"1$266*#(/*+(I*)246(0"#(+"6*-(&-(0.48*#-(3*( +.6/"##*#(0"#(&as^("1)+*,)""437(J*+(/"$*#(0"#(**#( 3*,8*4&'$*(I"1$26($.-+(I*+,*$$*4&'$(0**4(+&'3(*#(3..,(3*(

28


I*)**,3($2##*#(?.,3*#7(!*(I&'I*).,*#3*(-.5+?",*(/""$+( )*+(..$(/.8*4&'$(0*,4.,*#(4"6+.6-(+*(4.$"4&-*,*#(*#(4**8(+*( /"$*#7( c.$(.6()*+(8*I&*3(0"#(3&-"-+*,;,*1.0*,C(%&'#(*,(#&*2?*( /.8*4&'$)*3*#7(A"(**#(,"/6(322,+()*+(#.,/""4(0,&'(4"#8( 0..,3"+(3*(FD;"53*4("44*(-C-+*/*#(?**,(?*,$*#3()**5+7( `44*-(/.*+(&//*,-(?**,(0"#(3*(8,.#3("5(?.,3*#(8*v#-+"4; 4**,37(F#()*+($"3*,(0"#(3&-"-+*,;,*1.0*,C(&-(3"",./(M0"24+( S*/.+*(!&-"-+*,(S*1.0*,C(.#+?&$$*437(J*+(&3**(&-(3"+(3*( I"1$26(0"#(3*($4"#+(8*32,*#3*(3*()*,-+*4?*,$%""/)*3*#( +&'3*4&'$(?.,3+(.#+-4.+*#(0..,(8*I,2&$7(G&33*4-(**#(?*I&#; +*,5"1*($"#(3*($4"#+(?*,$*#(.6(**#(.#4&#*(?*,$64*$7( IT-resellers J*+(5*&+(3"+(3*(8"#8(#"",(14.23;I"1$26(%&1)(I*+,*$$*4&'$( 4"#8%""/(0.4+,*$+B()**5+(0.48*#-(P2##)"/(0..,(**#( 3**4(+*(/"$*#(/*+(**#(8*I,*$(""#(*#+).2-&"-/*(I&'(FD; ,*-*44*,-7(gM*,3*,(4*0*,3*('*("4-(,*-*44*,()",3;(*#(-.5+?",*( *#($,**8('*(I*+""43(0..,(6,.321+*#7(!*()2&3&8*(+&'3(&-(0**4( /**,(8*t,&*#+**,3(.6()*+(4*0*,*#(0"#(3&*#-+*#7(!*(,*-*4; 4*,-()*II*#(3"",(*1)+*,(#.8(8**#(32&3*4&'$(0*,3&*#/.3*4( 0..,hB(-+*4+(P2##)"/7(!&*%*453*(,*-*44*,-(%&'#(0.48*#-( P2##)"/(*,8(I*4"#8,&'$(0..,(&as^7(gY&'(?*+*#(6,*1&*-( ?"+(*,(I&'($4"#+*#(-6**4+(*#($2##*#(&#-6*4*#(.6()2#(?*#; -*#7h( c/(3&+(3&4*//"(0..,(,*-*44*,-(?*8(+*(#*/*#(&-(&as^( 8*-+",+(/*+(**#(-6*1&""4(6",+#*,6,.8,"//":()*+(P4.23( P.##*1+*3(9*,0&1*(Z,.0&3*,;6,.8,"//"7(S*-*44*,-($,&'8*#( 3"#(3*(I*-1)&$$(.0*,(**#(M0"24+;"664&"#1*(*#(0.48*#( **#(+,"&#W(J*+(&3**(&-B(3"+(,*-*44*,-(%.(%*45("4-(""#I&*; 3*,-(0"#(.#4&#*(I"1$263&*#-+*#(+*(?*,$($2##*#(8""#7(g!*( *&*I,2&$*,(%.*$+(#"",("4+*,#"+&*0*#(0..,(+"6*(*#(3*( ,*-*44*,(%.*$+(#"",(**#(#&*2?(0*,3&*#/.3*47(>&'(I,*#8*#( I*&3*#(I&'(*4$"",hB(-+*4+(P2##)"/(0"-+7(gP4.23;I"1$26( &-(0..,(3*(,*-*44*,(I*+,*$$*4&'$(8*/"$$*4&'$(.6(+*(#*/*#( &#()*+(6.,+5.4&.7(J*+(&-(0,&'(**#0.23&8(+*(&/64*/*#+*,*#( *#(I"1$26;3&*#-+0*,4*#(&-(__#(0"#(3*(**,-+*(%"$*#( ?"",($4"#+*#(#"",($&'$*#(I&'()*+(#*/*#(0"#(-+"66*#(&#(3*( 14.237h

Nieuwe producten !*%*(+,*#3B(?"",I&'(I"1$26(0&"(**#(>&3*(`,*"(A*+?.,$( 64""+-0+B(/""$+(0.48*#-()*+(&as^;/"#"8*/*#+(3*(?*8( 0,&'(0..,("44*,4*&(#&*2?*(6,.321+*#7(M*#(I*4"#8,&'$(6,.; I4**/(3"+(I&'0..,I**43(.68*4.-+($"#(?.,3*#(/*+(14.23; I"1$26B(&-(3*(I*0*&4&8(0"#(/.I&*4*("66","+*#7(ge"",4&'$-( 0*,4&*%*#(%.U#(a\7\\\(+.+(a^7\\\(/*#-*#()2#(4"6+.6B(?"",( 3"#(0""$("44*,4*&(I*3,&'5-8*8*0*#-(.6(-+""#7(M*,3*,(?",*#( "4(3&*(/*#-*#(%*45(0*,"#+?..,3*4&'$(0..,()*+(/"$*#(0"#( )2#(I"1$267(!"+(8*I*2,3*(#"2?*4&'$-hB(0*,+*4+(e.)"#(Z*; 4&$""#B(/"#"8(3&,*1+.,(M2,.6"7(!"",I&'(%&'#(*,(..$(?*+; +*4&'$*(0*,64&1)+*#B(3&*(-+*44*#(3"+(8*8*0*#-(I*0*&4&83(*#( 8*I"1$26+(/.*+*#(%&'#7(M*#(",+-(3&*(3..,(0*,4&*-(0"#(%&'#( 4"6+.6(6"+&=#+8*8*0*#-(&#(3*(.6*#I"",)*&3(I,*#8+B(,&-$**,+( .#+-4"87(!"",./()**5+(&as^(M0"24+(M#36.&#+(Z,.+*1+&.#(.6( 3*(/",$+(8*I,"1)+T(**#(6,.321+(?"",/**(/.I&*4*("66","; +*#(.6("5-+"#3(/&33*4-(**#(?*II"-*3(/"#"8*/*#+(1.#-.4*( CloudWorks - November 2011

29

Column

Cloud: ‘just another tier’ door Gert Brouwer, storage- & infrastructuurarchitect

USERS MAKE THE SYSTEM WORK Voor de meeste organisaties is ICT het middel om een ander, hoger organisatiedoel te verwezenlijken. Cloud computing heeft als doel gebruikers virtueel ongelimiteerd te kunnen laten werken, zonder dat zij de infrastructuur hoeven te managen.

Een veelgehoord bezwaar tegen migratie naar de cloud is het gebrek aan support. Bright Migration neemt dit argument volledig weg. Wij zijn de specialist in het succesvol begeleiden van risicovolle en complexe migraties.

BRIGHT MY DAY It’s done when the user says: ‘it works great’ Een migratie is pas succesvol als de eindgebruiker geen hinder heeft ondervonden van de migratie. Bij de migratie betaalt u per eindgebruiker die bij de evaluatie een 8 of hoger scoort. Zolang dat niet het geval is blijft Bright Migration werken tot dit resultaat bereikt is.

+ 8

KIJK OP BRIGHTMIGRATION.NL VOLG ONS VIA @BrightMigration

J*+(0*,4&*-(0"#(3"+"(4""+(%&1)(#&*+(%.(/"$$*4&'$(1./6*#-*; ,*#(/*+(**#(8,**6(2&+(3*(-1)"+$&-+(*#()*+%*453*(8*43+(0..,( 3*(*0*#+2*4*(8*0.48*#(0"#()*+(.0*,+,*3*#(0"#(3*(,*8*48*; 0W(<.0*#3&*#(/.*+*#(?*(.#-("50,"8*#(.5(?*(?*4(%.(I4&'( /.*+*#(%&'#(/*+()*+(5*&+(3"+(.#%*(.,/"+&*(.6(I"-&-(0"#( 3*(gZ"+,&.+(`1+h(3..,(`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c.$()&*,0..,(8*43+B( 3"+()*+("44**#(?*,$+("4-(3*(?&#$*4(.6(.,3*(&-7(`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

J*+(-211*-(0"#(3*(14.23(&-(""#%&*#4&'$(/*,(3"#(0*; 4*#()"33*#(8*)..6+B("4(%244*#(3*(/**-+*(/",$*+**,-(3"+( .#+$*##*#7(F#(5*&+*(&-(*,(-4*1)+-(-6,"$*(0"#(**#(0..,+-1),&'; 3*#3*(+*1)#&-1)*(.#+?&$$*4(3&*(#&*+-(+*(/"$*#()**5+( /*+()*+(I*8,&6(14.23(.6(%&1)B(/"",(3&*()*+(""#I&*3*#(0"#( 3*,8*4&'$*(14.233&*#-+*#(/.8*4&'$(/""$+(*#(3&*(3*( -; +,&*(-+&/24**,+()&*,(8*0.48(""#(+*(8*0*#7(M,(&-(32-(8**#( -6,"$*(0"#(**#(*1)+*(,*0.42+&*B(%."4-(0""$(?.,3+( 8*3"1)+7(`4-(&*3*,**#(/"--""4(.0*,-+"6+*(.6( 14.238*I"-**,3*(.64.--*#B(%.2("44*-(/*+**#( 0"-+4.6*#(.6()*+(8*I,*$(""#(I"#3I,**3+*7( A"+22,4&'$(/.*+*#(?*(.#3*,-1)*&3(/"$*#( +2--*#(3*(62I4&1(14.23B(3*(6,&0"+*(14.23(*#( 3*()CI,&3*(0.,/7(J*+(-211*-(0"#(3*(62I4&1( 14.23(%&+(0..,"4(&#()*+(Gx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c/"#(3**4(&$(**#(%.8*#""/3*(!,.6I.W(./( 3*%*453*(6,"$+&-1)*(,*3*#7(J*+(0..,3**4()&*,0"#(&-(3"+( 3*%*(+.*6"--(%*45(%.,83,""8+(0..,(**#($.6&*(.6('*(3*-$; +.6(*#{.5(4"6+.6(3&*("2+./"+&-1)(?.,3+(I&'8*?*,$+("4-(**#( 0"#(3*(6",+&1&6"#+*#(.,/"+&*(?&'%&8+7(R..,(?"+(I*+,*5+( 0*,+,.2?*4&'$*(.,/"+&*(8*43*#(?"+(/&'(I*+,*5+(3*%*453*( I*6*,$*#B(/"",(3"",.0*,(0*,-1)&44*#(3*(.63,"1)+8*0*,( *#(&$(8*42$$&8(#&*+(0"#(/*#B("#3*,-(%.2(&$(*,(..$(#&*+( 0..,(&#($2##*#(-+""#(3"+(*,(0*,+,.2?*4&'$(/*+(3*($4"#+*#; .,/"+&*(?.,3+(./8*8""#7(M,(%&'#(*1)+*,(.,8"#&-"+&*-(3&*( )**4(?"+(4&1)+;%&##&8*,(/*+()2#(.,/"+&*(./8""#B("4-()*+( Gert Brouwer, onafhankelijk adviseur en storage- en infrastructuurarchitect, Brouwer Storage Consultancy /"",(8.*3$..6(&-7( CloudWorks - November 2011

31

het nieuwe werken

IT hand in hand met Facility Het Nieuwe Werken:

door Peter Schepers, CEO Itility BV

Het Nieuwe Werken. Een veelbesproken onderwerp, maar vaak te eenzijdig belicht. Het Nieuwe Werken ziet de medewerker als consument. Dat is nogal wat en het vereist een bewust andere manier van denken over hoe iemand werkt en wat diegene nodig heeft. Verschillende functies binnen een bedrijf dragen bij aan het mogelijk maken hiervan; denk aan HR en overall management. Maar uiteraard is er een centrale rol weggelegd voor IT en facility management.

J*+(A&*2?*(>*,$*#(3,""&+(./()*+(3*#$*#(0"#2&+(3*( 8*I,2&$*,7(!*%*(8*I,2&$*,(&-("4-(1.#-2/*#+(8*?*#3(./( "4+&'3B(.0*,"4(*#(0&"(*4$(3*0&1*(+.*8"#8(+*()*II*#(+.+(?"+( )&'(.5(%&'(#.3&8()**5+(*#(0*,?"1)+(3"+(..$(3*(I*3,&'5-.,; 8"#&-"+&*(3&+(5"1&4&+**,+7(!&+(-+""+(..$(?*4(I*$*#3("4-(3*( +,*#3(0"#(3*(X1.#-2/*,&%"+&.#U(&#(FD(*#(&#(3*(.,8"#&-"+&*7( !*(8*I,2&$*,(3*#$+("4-(1.#-2/*#+(*#(%&*+("44*(.6+&*-(3&*( 3*(?*,$64*$(I&*3+:(3*(8,.+*(0",&=+*&+(""#(3*0&1*-(o(&Z"3-B( Z!Ù-B(4"6+.6-B(0&3*.I*"/*,-(o(/"",(..$()*+(""#+"4( /.8*4&'$)*3*#(/*+("664&1"+&*-7(!*#$()&*,I&'(""#(-.5+?",*B( 14.233&*#-+*#(*#(?*I-&+*-7(!*%*(#&*2?*("664&1"+&*-(I&*3*#( -+**3-(/**,(/"#&*,*#(./(-"/*#(+*(?*,$*#B(I&'0..,I**43( 0&"(1.#5*,*#1*(1"44-(*#(0&3*.(1.#5*,*#1B(/"",(..$(0&"( -.1&"4(/*3&"(%."4-(w"//*,B(D?&++*,B(E&#$*3F#(*#(1)"+7( !"",3..,(.#+-+""#(..$(-+**3-(/**,(.6+&*-(0..,(?"",(*#( ?"##**,('*(?&4+(?*,$*#:(+)2&-(.5(.6($"#+..,B(&#(3*(Q4*(I&'( 32


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Een globale opdeling in persona’s: |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aakwerker !*(+""$?*,$*,(%"4(0""$(**#(,.I22-+(*#(.#I,**$I"",(3*0&1*( ?&44*#B(3"+()*+("4+&'3(*#(.0*,"4(3.*+7(9./-(%&+(**#(+""$?*,$*,( "4+&'3(.6(__#(64*$(*#()**5+(3"#(""#(**#(8.*3*(-+.*4(*#(**#( 8*?.#*(3*-$+.6(/*+(__#(.5(+?**("664&1"+&*-(./(3*(+""$(+*( .#3*,-+*2#*#(0.43.*#3*7(M*#(0..,I**43()&*,0"#(&-(3*(,*1*6; +&.#&-+*7(Y&'(%&+(#.,/""4(8*-6,.$*#("4+&'3(""#(3*(5,.#+3*-$(*#( )**5+(**#(8.*3(52#1+&.#*,*#3(+*4*5..#;(*#("8*#3"-C-+**/(#.; 3&87(M*#("#3*,(0..,I**43(&-(**#(?*,$#*/*,(3&*(`2+.P`!; +*$*#*#(/""$+7(!&*(%"4(#&*+(2&+(3*(0.*+*#($2##*#(/*+(**#( V&+-*#3*B(3.1)($4*&#*(&Z"3B(/"",()**5+(**#(,.I22-+*(3*-$+.6( /*+(8,..+(-1)*,/(#.3&87(9.//&8*(+""$?*,$*,-(%&'#('2&-+( "4+&'3(.#3*,?*8(*#()*II*#(3"#(0..,"4(8.*3*(/.I&*4*(3*0&1*-( #.3&87(!*($"I*44*88*,(0"#(**#(*#*,8&*I*3,&'5()**5+(I&'0..,; I**43(I*).*5+*(""#(**#(Z!`(?"",/**()&'(%&*+(?"",(8*8,"0*#( /.*+(?.,3*#(*#(?"",/**(.#3*,?*8(?*,$I.##*#("58*3,2$+( $2##*#(?.,3*#7(!*("664&1"+&*(/.*+()*+(I4&'0*#(3.*#B(%*45-( "4-(*,(%"#3(.5(,*8*#(.6($./+7 CloudWorks - November 2011

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Connectivity of the Cloud TelecityGroup is Europa’s toonaangevende provider van premium netwerkonafhankelijke datacenters. We zijn gespecialiseerd in het ontwerpen, bouwen en beheren van robuuste, veilige omgevingen met hoge connectiviteit waar bedrijven hun bedrijfskritische web- en internet infrastructuren kunnen vestigen. Onze datacenters bevinden zich op de belangrijkste Europese connectiviteitsknooppunten. Een TelecityGroup datacenter is een dynamisch ‘digital ecosystem’ met directe toegang tot talrijke telecomoperators en contentdistributienetwerken, de grootste breedbandnetwerken, Europese internet exchanges en cloud hubs, waar het faciliteren van opslag, delen en distribueren van data, content, applications en media mogelijk is.

Case ‘Technische ontzorging, betrouwbaarheid en flexibiliteit’

{

Planning zorgpersoneel via cloud

‘Infrastructuur als dienst er even bij doen, is geen optie’

Door Ronald Bruins, freelance journalist Voor het goed functioneren van een zorginstelling is een goede planning van cruciaal belang. Er wordt voor en door mensen gewerkt en er zijn veel factoren die efficiënt plannen lastig maken. De Zeeuwse zorginstelling Tragel Zorg vond in personeelsplanning via de cloud een betrouwbare en flexibele oplossing. Espresso Gridpoint en PlanningIT werden in de arm genomen voor de technische implementatie.

D,"8*4(Y.,8(&-(**#(&#-+*44(3&*(%.,8(*#(3&*#-+0*,4*#( I&*3+(""#(/*#-*#(/*+(**#(0*,-+"#3*4&'$*(I*6*,$W(<&'(3*( %.,8&#-+*44(?*,$*#(/"",(4&*5-+(i\\(/*#-*#(.6(p\(4.1"; +&*-(&#(Y**2?-;R4""#3*,*#7(<*8&#([\]\(8(3*(.,8"#&-"+&*( .6(%.*$(#"",(**#(6"$$*+(0..,()*+(@"##*#(0"#(6*,-.#**47( gR..,3&*#(?*,3()&*,0..,(**#("8*#3"-C-+**/(8*I,2&$+UB( 0*,+*4+(FPD;/"#"8*,(<*,+(0"#(<*,4.(0"#(D,"8*4(Y.,87( gM,8(I*?*,$*4&'$B(./3"+(?*(I&'()*+(@"##*#(0"#(.#-( 6*,-.#**4(,*$*#(/.*+*#().23*#(/*+(0**4(0",&"I*4*#7( !*#$(I&'0..,I**43(""#(3*(P`cB(",I*&3-.0*,**#$./-+*#B( 52#1+&*8*I.2?*#B("5-6,"$*#(.0*,(.0*,?*,$B(+.*-4"8*#(*#( 0*,4.53"8*#7(>*()*II*#(3"",#""-+(+*(/"$*#(/*+(?*,$; #*/*,-(/*+(0*,-1)&44*#3*(1./6*+*#+&*-B(3&*(#&*+("44*/""4( 3*%*453*(?*,$%""/)*3*#(/.8*#(*#($2##*#(2&+0.*,*#B(*#( 3&*(2&+*,"",3(#&*+("44*/""4(5244+&/*(?*,$*#7h(c.$(/.*+( ,*$*#(?.,3*#(8*).23*#(/*+(3*(%.,8%?"",+*6"$$*++*#B( .6(I"-&-(?"",0"#(**#(0*,8.*3(0*,-+,*$+(?.,3+(0..,( 8*4*0*,3*(%.,83&*#-+*#7(R"#(<*,4.:(gD*4(3"",I&'(.6(3"+( **#(%.,8&#-+*44B(.5(3"+(#2(1",*(.5(12,*(&-B(3*(/*#-*#(%.( *5Q1&=#+(/.8*4&'$(?&4(&#%*++*#7(J"#3*#(""#()*+(I*3B(&-()*+( 1,*3.7(`"#(3*(*#*($"#+(&-(32-(3*(64"##(0"#(3*(""#?*; %&8*(6*,-.#**4-1"6"1&+*&+(I*4"#8,&'$B(""#(3*("#3*,*($"#+( 3*("3/&#&-+,"+&*0*(*#(Q#"#1&=4*("5)"#3*4W(J*+(?*,3(+&'3( 0..,(**#(6,.5*--&.#*4*(64"##--.5+?",*(?"",/**(?*(3&*( +?**($"#+*#(8.*3($.#3*#(""#6"$$*#7h Betrouwbaar D,"8*4(Y.,8(/""$+*(**#(I2-&#*--(1"-*(*#(5.,/24**,3*(**#( 6,.8,"//"(0"#(*&-*#B(?"",&#(32&3*4&'$(?*,3(?*4$*(6,.; 1*--*#(3*(.,8"#&-"+&*(?&43*(0.,/8*0*#(*#(?*4$*(,*-24+"+*#( %*(0..,(.8*#()"33*#7(!*(I*4"#8,&'$-+*(+*1)#&-1)*(*&-*#( 3&*(D,"8*4(Y.,8(-+*43*B(?",*#(3"+()*+(#&*2?*(-C-+**/(-#*4B( 36


teur van Espresso

Marga Reuver, direc

Gridpoint

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Rob de Vos, dir ecteur v Bert va an Plan n Berlo ningIT (l , IT-man inks) en ager Tra gel Zorg

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37

Thema Telefonie op maat uit de cloud

Bellen via de server De afgelopen jaren heeft cloud computing een vlucht genomen. Steeds meer organisaties kiezen voor een abonnement per gebruiker. Cloud computing maakt ICT-toepassingen toegankelijk, ongeacht de grootte van de organisatie en zonder extra investering. Een belangrijk speerpunt voor veel organisaties is energiezuinigheid. Ook hier speelt cloud computing op in. Op een server kunnen tot 100 telefonie-instances met elk maximaal 5.000 gebruikers draaien. Dat waren vroeger dus 100 verschillende servers. Kunnen we telefonie eigenlijk hosted afnemen en hoe werkt dat?

{

Telefonie is vaak geen hardware meer, maar software

door Bas Baars, Marketing Manager Continental Europe bij Mitel

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6,.I4*/*#("2+./"+&-1)(.0*,8*-1)"$*43(#"",(3*(-1)"32?; ./8*0W(M,(&-(3"",I&'(8**#(0*,-1)&4(+2--*#(.#(6,*/&-*(.5( 8*).-+*(+*4*5..#./8*0W(F#(8*0&,+2"4&-**,3*(0.,/(%&'#( %"$*#("4-(**#(**#0.23&8*(+*4*5..#1*#+,"4*B(R"-+;G.I&*4; &#+*8,"+&*B(**#(0.44*3&8*(uP;.64.--(.5(1"44(1*#+*,(/*+( 3*%*453*(52#1+&.#"4&+*&+*#(I*-1)&$I"",7(M#(/**,7(J&*,3..,( $2##*#(Gx<;.,8"#&-"+&*-(I&'0..,I**43(I*-1)&$$*#(.0*,( 1"44(1*#+*,;52#1+&.#"4&+*&+(.5(0.4-+""#(/*+(-/",+6).#*-(*#( 0"-+*(+*4*5..#-(3*(3*2,(2&+(3.*#7(c.$(.,8"#&-"+&*-(/*+(*#; $*4*(32&%*#3*#(""#-42&+*#(.5(1./64*W*(8*3&-+,&I2**,3*( 1"44(1*#+*,-(/"$*#(8*I,2&$(0"#().-+*3(+*4*5.#&*7(

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38


-+"#3"",3-*,0*,(0"#(I&'0..,I**43(J*?4*++(Z"1$",3B(!*44( .5(c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

Wat kost hosted telefonie? Standaard telefonie (bellen en gebeld worden) - 5 euro p/m Voicemail - 0,25 euro per gebruiker p/m extra Callcenterfunctionaliteit - 5 euro per gebruiker p/m extra Thuiswerktoepassing - 2,50 euro p/m per thuiswerker

J*+(8*0.48(&-(3"+(#2(..$(**#(9""9{3"+"1*#+*,4*0*,"#1&*,( +*4*5.#&*($"#(""#I&*3*#B(0"#2&+()*+(I*-+""#3*(3"+"1*#+*,( 3"+("4(.6(RG?",*(3,""&+7(M#(?*(%&*#(3*("58*4.6*#(+&'3( -+**3-(0"$*,(3"+(3*"4*,-(/*+(+*4*5.#&*(&#(3*(14.23(3*(/.; 8*4&'$)*&3()*II*#(./($4"#+*#(**#(I,*3*,(3&*#-+*#6"$$*+( +*(I&*3*#:(+*4*5.#&*{u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v+*&+7(!*(G24+&( F#-+"#1*(P.//2#&1"+&.#-(!&,*1+.,(NGFP!O(&-(**#().-+*3( +*4*5.#&*64"+5.,/(?"",.6(/**,3*,*(+*4*5.#&*-.5+?",*; 6",+&+&*-($2##*#(3,""&*#(*#(3"+("44*(/.8*4&'$)*3*#()**5+( Praktijkvoorbeeld Een voorbeeld van hosted telefonie die eenvoudig kon worden ingepast in de bestaande hard-en software, toont Encare Arbozorg. Wat had Encare nodig? Een flexibele telefonieoplossing via bestaand glasvezelnetwerk, telefonie ‘uit de muur’: beheer, service en facturatie via één leverancier, kostenbesparing, nummerbehoud, nummerherkenning, hands free bellen en doorschakeling naar mobiele telefoons. Eric Bonneu, directeur van Encare Arbozorg, legt uit: “Wij hadden onze ICT al uitbesteed en dat beviel erg goed. De beslissing om ook onze telefonie te outsourcen, was dan ook snel genomen. Het outsourcen verliep geheel naar wens en we wilden ook op telefoniegebied volledig worden ontzorgd. Geen rompslomp meer over zaken die niet tot onze kernactiviteiten behoren. Mitel en Finntax konden als één van de weinigen hosted tele-fonie bieden via het glasvezelnetwerk dat we al gebruikten. De kosten zijn volledig transparant.

3&*(3*(.23*,?*+-*(+*4*5..#1*#+,"4*(..$()"3B(/*+()*+%*453*( I*)**,7(c.$(3*(R&,+2"4(G&+*4(P.//2#&1"+&.#-(!&,*1+.,( NRGP!O(0+(8,*+&8("5+,*$B(%.?*4(&#(3*(6,&0"+*B(62I4&1( "4-(&#(3*()CI,&3(14.23./8*0*#7( c6(**#(,&'+'*(?"+(3*(/.8*4&'$)*3*#(%&'#:( |((!*(.23*,?*+-*(+*4*5..#1*#+,"4*(N3*(X3..-U(&#(**#(]ih(,"1$O |((D*4*5.#&*(.5(uP("4-(-.5+?",*(.6(**#(NI*-+""#3*O(-+"#; 3"",3-*,0*, |((D*4*5.#&*(.5(uP("4-(-.5+?",*(.6(**#(NI*-+""#3*O(8*0&,+2; "4&-**,3*(-*,0*,( |((D*4*5.#&*(0"#2&+(3*(14.23B(?"",I&'(*,(3,&*(-1*#",&.U-( I*-+""#:( ]7(Z,&0"+*(14.23:(3*($4"#+()**5+("4(**#(3"+"1*#+*,(*#(%*+( 3"",(+*4*5.#&*{uP;-.5+?",*(I&'(.6(NI*-+""#3*O(-+"#; 3"",3-*,0*,-7( [7(Z2I4&1(14.23:(3*($4"#+(#**/+(+*4*5.#&*("5(0"#2&+(**#(( 3"+"1*#+*,(0"#(%&'#(9""9;(.5(+*4*5.#&*4*0*,"#1&*,B("4(3"#( #&*+(&#(1./I&#"+&*(/*+("#3*,*(14.23;"66-(.5(;+.*6"--*#7( a7(JCI,&3(14.23:(3*($4"#+()**5+(**#(*&8*#(3"+"1*#+*,(*#( 3,""&+(3"",(..$()"",(+*4*5.#&*{uPB(/"",()**5+B(I&'0..,; I**43(0"#2&+(,*32#3"#+&*..862#+B(**#%*453*(.64.--( 3,""&*#(&#(3*(62I4&1(14.237 Mitel Freedom Architecture G&+*4(?*,$+(0.48*#-(3*(XG&+*4(H,**3./(`,1)&+*1+2,*U:(3*( $4"#+($&*-+().*()&'(%&'#(1.//2#&1"+&*./8*0(?&4(&#; ,&1)+*#7(c5(3"+(#2(0"#2&+(3*(14.23(&-(.5("4-(*&8*#(-C-+**/7( x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x.6*#)"8*#7( We weten wat de investering is, wat precies onze maandelijkse kosten zijn en bij eventuele problemen hebben we altijd één aanspreekpunt.” De oplossing: - 31 x 5312 IP Phone - 3 x 5324 IP Phone - MiCD-platform - Finntax cloud communicatieplatform, gebaseerd op het MiCD-platform - Voicemailbox en textmelding De resultaten: - Vaste kosten per gebruiker per maand - Kostenbesparing van circa 25 procent - Encare kan zich richten op core business met één aanspreekpunt voor beheer, service en facturatie - Toekomstvaste oplossing CloudWorks - November 2011

39

Interview

Verizon heeft samen met dochteronderneming Terremark een nieuw datacenter in de buurt van Schiphol geopend. Van oudsher is Amsterdam een handelsknooppunt. Daarom is het ook niet verbazingwekkend dat de stad een centrale rol speelt in het hedendaagse dataverkeer. CIO´s krijgen te maken met ingewikkelde cloudvraagstukken en moeten beslissingen nemen op het gebied van data- en applicatieopslag. CloudWorks sprak met Wessel Blom van Verizon over de nieuwe uitdagingen voor CIO’s.

Door de redactie

De cloud uitdagingen voor CIO’s Zijn CIO’s sinds de crisis van koers gewijzigd? Waarom en op welke manier? g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c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�*-+*,( +*(?"",I.,8*#7h Zijn de relaties met leveranciers anders dan vroeger? gF#()*+(0*,4*3*#(.#3*,)&*43(3*(PFc(1.#+"1+*#(/*+(+*4*; 1.//2#&1"+&*I*3,&'0*#B()",3?",*;(*#(-.5+?",*4*0*,"#; 40


1&*,-B(-C-+**/&#+*8,"+.,-(*#(4*0*,"#1&*,-(0"#(2&+I*-+*; 3-3&*#-+*#7(G"",(/*+(3*(.6$./-+(0"#(14.23(1./62+( #*/*#(PFcU-(#2(FPD;3&*#-+*#("5(&#(3*(0.,/(0"#(X.#( 3*/"#3U(-*,0*,;(*#(.6-4"81"6"1&+*&+(&#(64""+-(0"#(+*(�*-; +*,*#(&#(**#($.-+I",*(*#(6*,/"#*#+*(,"-+,21+22,7(!*( Q#"#1&=4*("53*4(*#(3&,*1+&*($,&'8*#(-+**3-(/**,(%*88*#; -1)"6(I&##*#()*+(I*-42&+0.,/-6,.1*-7(!*(FPD;.,8"; #&-"+&*(.#3*,-+*2#+(3"",I&'()*+(/"#"8*/*#+B(*#()"",(,.4( I&'(3*(.#3*,-+*2#(0"#(3*(I*3,&'5-0.*,(?.,3+(-+**3-( 0"$*,(.#3*,(3*(4.*6(8*#./*#7h(

,"-+,21+22,().*5+(+*(?.,3*#(8*v#0*-+**,3B(**#(I*4"#8; ,&'$(62#+(0..,(3*(PHc(*#()*+(/"#"8*/*#+7(!..,(#&*2?*( 1.//2#&1"+&*$"#"4*#(I&##*#(3*(.#3*,#*/(.6(+*(%*++*#B( $2##*#(PFcU-(3,""804"$(1,*=,*#(.#3*,(/**,(I*+,.$$*#*#( *#(.6(3&*(/"#&*,()2#(*&8*#(6.-&+&*(I&##*#(3*(.,8"#&-"+&*( 0*,-+*,$*#7h

Zijn CIO’s klaar voor de overstap naar de cloud? Beschikken ze over de vaardigheden die nodig zijn om te bepalen wat ze naar de cloud moeten migreren, of zelfs maar wat ze zouden moeten uitbesteden? Welke zitten een migratie naar de cloud in de weg? Hoe heeft cloud computing de rol van de CIO veranderd? gP4.23(1./62+(/""$+(**#(-.4&3*(I*3,&'5--+,"+*8&*(/.; gA&*2?*(/"#&*,*#(./(0"#(+*1)#.4.8&*(8*I,2&$(+*(/"$*#B( %."4-(14.23(1./62+B(2&+I*-+*3(*#(.2++"-$B(-+*44*#( 8*4&'$(3&*(.#3*,#*/*#(&#(-+""+(-+*4+(./()2#(Q#"#1&**4( FPD;"53*4*#(&#(-+""+(./()2#(5.12-(+*(0*,4*88*#(0"#()*+( I*)**,(+*(0*,I*+*,*#7(J*+(I&*3+(**#(322,%""/B($.-+*#*5; Q1&=#+(/.3*4(0..,(3*(.#3*,-+*2#(0"#(3*(FPD;3&*#-+; &/64*/*#+*,*#(*#(.#3*,-+*2#*#(0"#(+.*6"--*#(+.+()*+( I*)*,*#(0"#(3*(3&*#-+*#(3&*(3*%*(+.*6"--*#(4*0*,*#7(c6( 0*,4*#W(9.//&8*(%"$*4&'$*(*#(FPD;/"#"8*,-(I4&'0*#( *1)+*,()2#(+?&'5*4-().23*#(.0*,(3*(.0*,-+"6(#"",(3*(14.237( 3*%*(/"#&*,($2##*#(%&'(%&1)(1.#1*#+,*,*#(.6("1+&0&+*&+*#( <*4"#8,&'$*(62#+*#(0"#(%.,8(%&'#(3*(I*0*&4&8B(I*-1)&$; /*+().8*,*(+.*8*0.*83*(?"",3*(3&*(%&'#("58*-+*/3(.6B(*#( I"",)*&3(*#(3*(I*6*,$+*(1.#+,.4*(.6(3"+8*#*(?"+(*,(&#(3*( .#3*,-+*2#(I&*3*#(0..,(3*(I*3,&'5-3.*4-+*44*#7(!*( 14.23(64""+-0+7(J*+(&-(%.#3*,(/**,(?"",(3"+(**#(*5; PFc($"#(0*,0.48*#-(3*(,.4(0"#(+*1)#.4.8&-1)(-+,"+**8(.6( %&1)(#*/*#(*#(/*+(I2-&#*--(2#&+-(-"/*#?*,$*#(./(&#%&1)+( 5*1+&*0*(14.23(1./62+-+,"+*8&*(**#(.64.--(0..,(3*%*( 6&'#62#+*#(/.*+(I&*3*#7 +*(0*,$,&'8*#(&#()2#(%"$*4&'$*(I*).*5+*#(*#()*#("30&*-(+*( I&*3*#(.0*,(3*(I*-+*(/"#&*,(./(+*1)#.4.8&*(&#(+*(%*++*#( ./()2#(3.*4-+*44*#(+*(,*"4&-*,*#7(!"",#""-+(I&*3+(14.23( !..,(0"#(+*0.,*#(&#($"",+(+*(I,*#8*#(?*4$*(%"$*4&'$*( 0..,3*4*#(%*(8*,*"4&-**,3(?&44*#(%&*#B($2##*#(PFcU-(/*+( 1./62+(**#(""#+,*$$*4&'$*(Q#"#1&=4*(6,.6.-&+&*7(!&+( **#(8*,2-+(8*/.*3(""#(3*(-4"8(8""#(/*+(14.23(1./62+( $"#(3*(ScF(0*,8,.+*#(3..,3"+(*,(/*,(8*43(&#(I*3,&'5-; CloudWorks - November 2011

41

u(3.*+(*,(8.*3(""#(./(+*($&*%*#(0..,(**#(1./I&#"+&*( *#(**#(I*+,.2?I",*(3&*#-+0*,4*#*,(&#-1)"$*4*#(./(**#( 0"#(FPD;3&*#-+*#(I&##*#(3*(14.23(*#(.6(4.1"+&*7(c6(3*%*( /""+.64.--(0..,(3*%*(I*3,&'5--6*1&Q*$*(0,""8-+2$$*#( /"#&*,($2#+(2(**#(8,..+(""#+"4(%.,8*#(.0*,(3*(.,; +*(.#+?&$$*4*#7(<&'(14.23(1./62+(&-()*+(.#0*,/&'3*4&'$( /"+&*I*0*&4&8(*#(6,&0"1C(?*8#*/*#7(M*#(I&'$./*#3( 3"+(**#(I*6""43*(/"+*(0"#(1.#+,.4*(?.,3+(.0*,8*3,"8*#( 0..,3**4(&-B(3"+(2(8*I,2&$($2#+(/"$*#(0"#(I*-+""#3*( ""#(**#(3&*#-+0*,4*#*,7(G"",(#&*+("44*(.,8"#&-"+&*-(?&44*#("4( �*-+*,*#7 )2#(I*3,&'5--C-+*/*#(&#(3*(14.23(.#3*,I,*#8*#7(c/(3*%*( |((Y.,8(*,0..,(3"+(2(3*(?*+;(*#(,*8*48*0(#"4**5+7(`4(2?( ,*3*#($"#(I&##*#()*+(14.23(1./62+/.3*4(,2&/+*(?.,; �*-+*,*#(&#(14.23(1./62+(*#(""#3"1)+(0..,(3*( 3*#(8*I.3*#(0..,(2&+**#4.6*#3*(#&0*"2-(0"#(1.#+,.4*7h( I*0*&4&8($2##*#(.6(#&*+-(2&+4.6*#("4-(*,(#&*+(?.,3+( 8*)"#3*43(0.48*#-(2?(1./64&"#1*;6,.8,"//"U-7(R**4( Welke stappen kunnen ondernemingen volgen om te profi,&1)+4&'#*#B(%."4-(3&*(0"#(3*(ZPF(!"+"(9*12,&+C(9+"#3",3B( teren van de voordelen van cloud computing en tegelijker./0"++*#(I*-+(6,"1+&1*-(3&*(3*(I*0*&4&8--+"+2-(0"#(I*; tijd de veiligheid van hun gegevens en bedrijfsnetwerk te 3,&'0*#(0*,I*+*,*#7(Y.,8(*,0..,(3"+(2?(4*0*,"#1&*,(0"#( waarborgen? 14.233&*#-+*#(.6()..8+*(&-(0"#("44*(*&-*#(0"#(3*(?*+;(*#( gE""+(&$(%*(.6(**#(,&'+'*(%*++*#: ,*8*48*0(?"",""#(2?(.,8"#&-"+&*(3&*#+(+*(0.43.*#(*#( |((M0"42**,(2?(I*3,&'5-3.*4-+*44*#7(R..,3"+(2(I*-42&+( ?*,$(-"/*#(/*+(2?(4*0*,"#1&*,(""#(**#(.64.--(3&*(&#( ./(FPD;3&*#-+*#(&#(3*(14.23(.#3*,(+*(I,*#8*#B(/.*+(2(&#( "4(3*%*(*&-*#(0..,%&*+7h $"",+(I,*#8*#(?*4$*(%"$*4&'$*(0..,3*4*#(2(8*,*"4&-**,3( ?&4+(%&*#7(DC6&-1)*(,*3*#*#(./(#"",(3*(14.23(.0*,(+*( -+"66*#(%&'#:()*+(,*321*,*#(0"#(3*(+&'3(*#(&#-6"##(3&*( Hoe besteed je ICT uit om de druk op de ICT-organisatie te verlichten en de noodzaak om te innoveren? 8*6"",3(8""#(/*+(3*(&#+,.321+&*(0"#(#&*2?*(+.*6"--&#; 8*#B()*+(0*,I*+*,*#(0"#()*+(,*"1+&*0*,/.8*#(0"#(3*(FPD; gM_#(0"#(3*(I*4"#8,&'$-+*(.0*,?*8*#(I&'(3*(I*-4&--( ./(FPD;3&*#-+*#(&#(3*(14.23(.#3*,(+*(I,*#8*#B(&-(3*($*2%*( .,8"#&-"+&*(.6(%"$*4&'$*(I*).*5+*#(*#()*+(,*321*,*#(0"#( 3*($"6&+""42&+8"0*#7(A"()*+(5.,/24*,*#(0"#(3*(%"$*4&'$*( 0"#(**#(14.23;&/64*/*#+"+&*/.3*4(3"+(.6+&/""4(""#-42&+( 3.*4-+*44*#(/.*+(2(**#(,&-&1.{I"+*#;"#"4C-*(2&+0.*,*#( .6(3*(I*3,&'5-0*,*&-+*#(*#(3*(0*&4&8)*&3(0"#()*+(I*3,&'5-; #*+?*,$(?"",I.,8+7(P4.23(1./62+(8""+(.#0*,/&'3*4&'$( ./(#"(+*(8""#(.5(**#(/&8,"+&*(#"",(3*(14.23(3""3?*,$*; 8*6"",3(/*+(3*(.0*,3,"1)+(0"#(**#(I*6""43*(/"+*(0"#( 4&'$(3*('2&-+*(-+"6(0..,(2?(.,8"#&-"+&*(&-7 |((R.*,(32*(3&4&8*#1*;.#3*,%.*$(2&+7(Y.3,"(2(3*(-+*2#(0"#( 1.#+,.4*(""#(**#(3&*#-+0*,4*#*,7(G"",(#&*+("44*(.,8"#&-"+&*-( ?&44*#("4()2#(I*3,&'5--C-+*/*#(&#(3*(14.23(.#3*,I,*#8*#7( )*+(/"#"8*/*#+(0..,()*+(14.23(1./62+/.3*4()**5+( Y*(?&44*#(I&##*#()*+(14.23(1./62+/.3*4(0"#()2#($*2; 0*,%*$*,3B(/.*+(2(0"-+-+*44*#(?*4$(&/64*/*#+"+&*/.3*4( %*(I*-1)&$$*#(.0*,(2&+**#4.6*#3*(#&0*"2-(0"#(1.#+,.4*7( o(62I4&*$B(6,&0""+(.5()CI,&3*(o()*+(I*-+*(""#-42&+(.6(3*( c#3*,#*/*#(%&'#()2&0*,&8(/*+()*+(I2&+*#()2#(.,8"#&-"; I*3,&'5-0*,*&-+*#7 +&*(.#3*,I,*#8*#(0"#(6,&0_8*8*0*#-(0"#($4"#+*#B(%"$*4&'$*( |((x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x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|((c/(2?(8*8*0*#-(+*(I*-1)*,/*#B(/.*+(2(3*(I*0*&4&8-; #*/*#(3&*(&-(8*I"-**,3(.6(6,.8#.-*-(0"#(3*(6&*$1"6"1&+*&+( .5(+,"3&+&.#*4*(,*32#3"#+*(1.#Q82,"+&*-7(R*,3*,(/.*+(*,( -+"+2-(0"#(2?(4*0*,"#1&*,(8.*3("#"4C-*,*#7(R.48*#-( CLOUDPRODUCTEN -6,"$*(%&'#(0"#(**#().8*(/"+*(0"#("2+./"+&-*,B(%.3"+( EN -DIENSTEN DIE ICT WEER LEUK MAKEN! 3*(P4.23(9*12,&+C(`44&"#1*(%&'#(8*8*0*#-0*,4&*-(*#( goSaaS.nl levert cloudproducten van gerenommeerde leveranciers. We zijn echter +.*6"--*#(&#(**#($?*-+&*(0"#(2,*#(&#(64""+-(0"#(3"8*#( 8*8*0*#-4*$$*#(3*(I*4"#8,&'$-+*(,&-&1.U-(3&*(/*+(14.23( niet afhankelijk van eenI*-1)&$I"",($2##*#(?.,3*#(8*-+*437(<*4"#8,&'$*,:(3*( leverancier en kunnen dus optimaal vergelijken. Dat doen 1./62+(%&'#(0*,I.#3*#7(!*($?"4&+*&+(0"#(3*(.,; we dan ook graag, zodat je duidelijk zicht krijgt op wat de mogelijkheden zijn. 4*0*,"#1&*,(/.*+(**#(1.#12,,*,*#3(-*,0&1*(4*0*4("8,**/*#+( /"+&*I*0*&4&8(0"#(3*(3&*#-+0*,4*#*,(&-(3"#(..$(0"#( I&*3*#(3&*(3*(0.44*3&8*(I*-1)&$I"",)*&3(0"#()*+(6.,+""4(*#( 3..,-4"88*0*#3(I*4"#87(<*..,3**4(.5(3*(3&*#-+0*,4*#*,( WIJ LEVEREN: )*+(0&,+2*4*(-*,0*,6",$(8","#3**,+B(.#8*"1)+(3*(8*$.%*#( &#(-+""+(&-(./(3*%*453*(I*0*&4&8-/*1)"#&-/*#(+*( • E-mail in de cloud I*)**,.6+&*7 I&*3*#(3&*(2(&#+*,#(8*I,2&$+:(5C-&*$*(I*0*&4&8B(4.8&; • E-mail archivering in de cloud -1)*(I*0*&4&8B(*#1,C6+&*B(?&'%&8-I*)**,B(I*3,&'5-; • E-mail beveiliging in de cloud J*+(2&+I*-+*3*#(.5(/&8,*,*#(0"#()*+(I*)**,(0"#(I*3,&'5-; 1.#+v+*&+(*#(3&-"-+*,(,*1.0*,C7(R*,3*,(/.*+(2(#"8""#( • Samenwerken in de cloud $,&+&-1)*(+.*6"--*#(#"",(**#(14.23;./8*0(-+*4+(3*( .5(3*(3&*#-+0*,4*#*,(.6(0*&4&8*(?&'%*(/*+(2?(8*8*0*#-( • Faxen in de cloud ./-6,+(*#()"#3*4+(0.48*#-(3*(0"-+8*-+*43*(6,.1*32,*-( FPD;"53*4(&#(-+""+(./(+&'3(0,&'(+*(/"$*#(0..,(&##.0"+&*( • Migratiediensten *#(%&1)(+.*(+*(4*88*#(.6()*+(1,*=,*#(0"#(+.*8*0.*83*(?"",; 0..,(I"1$;26-B(3*(I*-1)&$I"",)*&3(*#(3*(0*,#&*+&8( 3*(*#(.64.--*#(3&*(3*(I*3,&'5-3.*4-+*44*#(3&1)+*,I&'( 0"#(8*8*0*#-7 |((c0*,?**8(3*(&#%*+(0"#(**#()CI,&3*(I*0*&4&8-/.3*47( VRAAG EEN I,*#8*#7h GRATIS PRESENTATIE AAN OP WWW.GOSAAS.NL 42


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Op woensdag 23 november 2011 vindt in de Beurs –World Trade Center in Rotterdam het Cloud Forum XL plaats, het derde in een reeks van Cloud Fora. Na druk bezochte edities van dit voorjaar (Cloud Forum spring edition) en vorig najaar (Cloud Forum) heeft deze derde editie de titel Cloud Forum XL.

Cloud Forum XL Hét cloud-computingcongres voor eindgebruikers |(u>R(o(P4.23&/64*/*#+"+&* |((S&+2"4-(P.-/*+&1-(o(M2,.6*-*(&/64*/*#+"+&*(K..84*( `66-(&#(S&+2"4-;?&#$*4|((M#*W&-(o(R*&4&8(3*(?.4$*#(&#

P4.23(H.,2/(lE(&-(&#("44*(.6%&1)+*#(3*(.0*,+,*55*#3*(+,"6( 0"#(3*(+?**(0..,8""#3*(*3&+&*-7(G**,(I*%.*$*,-B(/**,( I2-&#*--(6",+#*,-B(/**,(6,"$+&'$1"-*-B(/**,($*C#.+*-B(/**,( &#+*,"1+&*(*#(#"+22,4&'$(?**,()*+(�&+"+&.#(.#4C(*W*12+&0*( 5.,2/(=>?#()#'7"#=3%&.7(G*+(,*1)+($2##*#(?*(3"#(..$( -6,*$*#(0"#()_+(14.23;1./62+*0*#+(0"#(A*3*,4"#37 Keynote van Gartner G"--&/.(Z*%%&#&(&-(0&1*(6,*-&3*#+(*#(.#3*,-1)*&3*#3( "#"4&-+(I&'(K",+#*,(S*-*",1)7(J&'().23+(%&1)(0..,#"/*4&'$( I*%&8(/*+("664&1"+&*64"+5.,/-B(-"/*#-+*44*#(0"#("664&1"; +&*-B(-*,0&1*8*.,&=#+**,3*(*#(*0*#+;3,&0*#(",1)&+*1+22,B( ,"-+,21+22,(*#(I*-+(6,"1+&1*-7(J&'()**5+('",*#4"#8*(*,0"; ,(&#(3&-+,&I2+*3(1./62+B(/&334*?",*;+*1)#.4.8&*(*#( -.5+?",*",1)&+*1+22,7(D&'3*#-(%&'#(1",,&z,*()**5+()&'(0*,"#+; ?..,3*4&'$)*3*#(8*)"3(.6()*+(8*I&*3(0"#(-.5+?",*.#+?&$; $*4B(6,.'*1+/"#"8*/*#+B(6,*;-"4*-(-266.,+B(1.#-24+( *#(6,.321+/",$*+W Paneldiscussie – De volwassenheid van de cloud M4-*/&*$*(J"0*#8"B(I*$*#3(0"#(.#3*,("#3*,*()*+(SDE( #&*2?-(*#(M3&+&*AEB(&-(#""-+(3"80..,%&++*,(..$(4*&3*,(0"#( 3*(6"#*43&-12--&*7(!*%*(6"#*43&-12--&*()**5+("4-(1*#+,""4( +)*/"(}!*(0.4?"--*#)*&3(0"#(3*(14.23}7(`"#(+"5*4(-1)2&; 0*#(3*(0.48*#3*(6*,-.#*#(""#: |(`4*W"#3*,(x4t66B(PMc(*#(#*?-'2#$&* |(e"#(<""#B(PMc(*#(H.2#3*,(P.,3C-( |(J"#-(0"#(3*,(Y?""8(B(PFcB(ZKKG( |((K*,$.(<"",-4"8B(&#+*,&/(PFcB(8"-+3.1*#+(Ru(`/-+*,; 3"/B(0..,/"4&8(FD;3&,*1+*2,(M#*1. Praktijkcases J*+(6,.8,"//"(0"#(P4.23(H.,2/(lE(4""+(%&1)($*#/*,; $*#(3..,(.#3*,("#3*,*(3*(6,"$+&'$1"-*-7(u()..,+(#&*+( "44**#(?"+(14.23(1./62+(&#(+)*.,&*(0..,(2?(.,8"#&-"+&*( $"#(I*+*$*#*#B(/"",(..$(3*(0..,I**43*#(2&+(3*(6,"$+&'$( %&'#(,2&/-1)..+-(""#?*%&87(M*#($.,+(.0*,%&1)+: |((uMH`(o(>"+(3.*+(14.23(0..,(M2,.6**-(0.*+I"4 |((cPF(A&+,.8*#(o(<.2?(**#(#&*2?*(,"-+,21+22,(&#(][( /""#3*# 44


Wat doet cloud voor Europees voetbal? |((R*,?*,$(/&4'.*#*#62I4&*$(uMH`71./(+&'3*#-(4.+ |((>*,*43?&'3*(.#+-42&+(uMH`;/*3*?*,$*,-(0..,($"#; +..,"2+./"+&-*, |((D.*8"#8('.2,#"4&-+*#(+.+(-6*4*,-.,/"+&*(+&'3*#-(?*3; -+,&'3*# |((u4+&/"+*(1)"44*#8*:(!.?#+&/*($"#(AFMDm x4"#+1"-*([\]]:(F#+*,.2+*B(uMH`(6,*5*,,*3(FPD(6,.0&3*, 1&%&2$34'2+5'2+6''2&27+,"*2)%8+6'2'9&%+1&2&-*:7+;2)&%"*)&+ 6'2'9&$+<&%5=(&0+>&)?&%-'2$0+1@

Gerko Baarslag

Hans van der Zwaag

Praktijkcase Rituals: Europese implementatie Google Apps Rituals-winkels |((D.*4&1)+(.6(3*(I2-&#*--(1"-*(*#(3*($*2%*(0..,(K..84*( `66|((F/64*/*#+"+&*+,"'*1+B(4*--.#-(4*",#*3 |((M,0",*#(#"([('"",(8*I,2&$ 4'23.=--&H+1"&%?"*)7+6'2'9&%+;,F7+A=)*'-0+,"0H&)=(0

Hans Lamboo

Alexander Klopping

Bouw een nieuwe infrastructuur in 12 maanden |((9+.,"8*(0"#2&+(3*(P4.23B(**#(3""3?*,$*4&'$("4+*,#"+&*5 |((9+.,"8*(q(<"1$26("-("(-*,0&1*(N9""9(q(<""9OB(**#(I*; ?*%*#(-211*-0.44*(1./I&#"+&* |((!*3264&1"+&*B(0*,4""8(2?(-+.,"8*(q(I"1$26;#*+?*,$0*,; $**, A&2B+C"22&2D&%97+E=%&()"%+;F7+G,;+>=)%"9&2

Elsemieke Havenga

Veilig De Wolken In: De Enexis Case c/(I&'(+*(I4&'0*#(/*+(3*()2&3&8*(.#+?&$$*4()**5+(M#*W&-( &#(-"/*#?*,$(/*+(3*(u#&0*,-&+*&+(u+,*1)+(.#3*,%.1)+( .5(**#(.0*,-+"6(#"",(3*(14.23(/.8*4&'$(&-(0"#2&+(**#(-*12; ,&+C6*,-6*1+&*57(!*%*(1"-*(./0"+()*+(6,.1*-(3"+(&-(8*0.483( ./(**#(8.*3*("#"4C-*(+*(/"$*#(0"#(3*(-*12,&+C,&-&1.U-(*#( I*3,*&8*#(3&*($2##*#(0..,$./*#(I&'(**#(3*,8*4&'$*(-+"67 I"*=0+E=&)5"%0)7+&2)&%J%=0&+'%(?=)&()7+K2&:=0+L+F?=M0+1''%0

Workshops !*(?.,$-).6-B(3&*(&#()*+(1.#8,*-6,.8,"//"(%&'#(.68*#.; /*#B(I&*3*#(2(3*(/.8*4&'$)*&3(./(&#(**#($4*&#(8*%*4-1)"6( 0*,3*,(&#(+*(%../*#(.6(**#(-6*1&Q*$(.#3*,?*,6(I&##*#( 14.23(1./62+W(D&'3*#-(P4.23(H.,2/(lE()**5+(2(3*( $*2%*(2&+(0*,-1)&44*#3*(?.,$-).6-7(!*(?.,$-).6-(3&*(.6( 3&+(/./*#+("4(I*$*#3(%&'#: |((G",$*+B(-"4*-(*#(-*,0&1*(I2-&#*--(6,.1*--(/"#"8*; /*#+(0"#2&+(3*(14.23 |((R*,"#+?..,3(.0*,-+"66*#(#"",(3*(14.23:(#&*+(**#0.23&8( /"",(?*4(/.8*4&'$ |((R"#(MW1)"#8*(#"",(c5Q1*(as^:(64"$I"#3(*#(*4"-+&*$'*-( .5(**#(-.*6*4*(/&8,"+&* CIO in the cloud J*+(*W*12+&0*(5.,2/(gPFc(&#(+)*(14.23h(0+(8*4&'$+&'3&8( ""#()*+(P4.23(H.,2/(64""+-7(J*+(*W*12+&0*(5.,2/(&-("44**#( .6(2&+#.3&8(+*(I*%.*$*#(3..,(PFcU-(*#(FD;3&,*1+*2,*#( 0"#(I*3,&'0*#(/*+([\\(.5(/**,(/*3*?*,$*,-7(J*+(1*#+,"4*( +)*/"(+&'3*#-(3&+(5.,2/(&-(g`664&1"+&*;&#+*8,"+&*(&#(+)*( 14.23h7 !&+(.#3*,?*,6($./+(&#("44*(5"1*++*#(0"#()*+(6,.8,"//"( +*,287(>&4+(2(/**,(?*+*#(.0*,(PFc(&#(+)*(14.23B($&'$(3"#( .6(???71&.&#+)*14.237#47 Cloud Forum XL is gratis te bezoeken P4.23(H.,2/(lE(&-(0..,(*&*I,2&$*,-(8,"+&-(+*(I*%.*; $*#7(<*#+(2(8**#(*&*I,2&$*,B(3"#(&-()*+(1.#8,*-("44**#( +*8*#(I*+"4(0"#(~(sr^B;(+*(I*%.*$*#7 M*#(*&*I,2&$*,(&-(**#(6*,-..#(3&*(#"/*#-(%&'#{)"",( *&8*#(.,8"#&-"+&*(.6(__#(.5("#3*,*(?&'%*(I*+,.$$*#(&-(I&'( 3*(.,&=#+"+&*(.6(*#{.5(3*(""#-1)"5(0"#(6,.321+*#B(3&*#-+*#( *#{.5(-*,0&1*-(/*+(I*+,*$$(+.+()*+(.#3*,?*,6(0"#(3&+( *0*#*/*#+7(G**,(.,/"+&*(.0*,()*+(P4.23(H.,2/(lE( 0+(2(.6(???714.235.,2/lE7#47


45

Thema De gevolgen van mobiel internet, smartphones en tablets

De opkomst van

De technologische wereld om ons heen is de afgelopen jaren snel veranderd. De techniek heeft in vele huizen een PC en internet gebracht en tenminste één tot enkele mobieltjes, waarvan steeds meer met mobiel internet. De gebruiksvriendelijkheid neemt toe: data wordt met een aantal klikken opgeslagen en is via internet altijd en overal toegankelijk. De persoonlijke ontwikkeling van mensen op technisch vlak is ook met sprongen vooruit gegaan. Het gemak waarmee de jongere generatie omgaat met nieuwe technologie staat in schril contrast met de angst die oudere generaties kenden voor technologische producten als de PC. Deze trends hebben ook gevolgen voor de macht van de IT-afdeling.

Door Jan Wiersma, cloud- en datacenter-evangelist bij Evoswitch en Ocom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z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mpuls A.8(#&*+(%.(4"#8(8*4*3*#(?"-()*+(%..-(./(**#(4"6+.6( 0"#(+)2&-(/**(+*(#*/*#(#"",($"#+..,B(./3"+(3*%*(/**-+"4( 46


#&*+(.6()*+(I*3,&'5-#*+?*,$(""#(+*(-42&+*#(?"-7(G.I&*4( &#+*,#*+()**5+(3&+(0*,"#3*,3:(&*3*,**#($"#(.6($"#+..,(/*+( **#(*&8*#(/.I&*4*(&#+*,#*+0*,I(""#(3*(-4"8B(.6(**#( *&8*#(-/",+6).#*B(&Z"3(.5(4"6+.67(J*+(&#+*,#*(/"&4-C-+**/( ?"-("4(#&*+(/**,(+.*,*&$*#3(?*8*#-(3*(.68*4*83*(/"&4; j2.+"(0"#([^\G
De revolutie vanuit het oogpunt van de CIO: de governance op zijn kop en de macht bij de eindgebruiker. (beeld: Centre4cloud)

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e*,&1).;1.#1*6+*#7( Samenwerken <&'(FD;"53*4*#(4..6+(3*(-6"##(.67(!*(I238*++*#( -+""#(.#3*,(3,2$B(6,*-+"+&*-(%&'#(.#3*,(3*(/""+(*#(*&8*; #",*#(0,"8*#(%&1)("5(?"",./(3*(.6-4"8(I&'(`/"%.#(0**4( 8.*3$.6*,(&-(3"#(3*(*&8*#(.6-4"87(!*(FDU*,-(3.*#(?"",(%*( 8.*3(&#(%&'#:(1.#-.4&3*,*#B(�.*,*#(0"#(#&*2?*(+*1)#&*$*#( "4-(0&,+2"4&-"+&*(*#(3..,0.*,*#(0"#(-)",*3(-*,0&1*(1*#+,"7( A&*+-(#&*2?-(.#3*,(3*(%.#(0..,(3*(FD7(!&+(%&*#(?*(I&'0..,; I**43(I&'(3*(A*3*,4"#3-*(.0*,)*&3(..$(+*,28:(3"+"1*#+*,; 1.#-.4&3"+&*(*#(/**,(-"/*#?*,$W(>*(?*+*#(..$("4(4"#8( 3"+(3&+(#&*+(-4""8+(%.#3*,(8.*3*("5-6,"$*#(*#(6,.1*32,*-7( !2-(3*(8.0*,#"#1*(/.*+(*,*8*43(?.,3*#B(FDFE;I.*$*#( /.*+*#(2&+(3*($"-+(?.,3*#(8*)""43(*#(I*0*&4&8-1.#1*6; +*#(/.*+*#(.6(*4$"",("58*-+*/3(?.,3*#7(<*$*#3(+*,,*(

J*+("",3&8*(&-(*1)+*,B(3"+(3*(?*,*43(./(3*(FDU*,()**#(?*4( I*)..,4&'$(0*,"#3*,3(&-7(D*,?&'4(3*(FD;"53*4(/*+(%&1); %*45(I*%&8(&-B(#**/+(3*(X-1)"32?;FDU(*W64.-&*5(+.*7(!*%*( ?"1)+(#"/*4&'$(#&*+(+.+("44*(6,.1*--*#(#*+'*-(.6(.,3*(%&'#( *#(-C-+*/*#(%&'#(8*1.#-.4&3**,37(!*(*&*I,2&$*,(?&4(*#( /.*+(#"/*4&'$(0*,3*,(*#(%.*$+(3"",&#(%&'#(*&8*#(?*87(!"",( 4&8+(32-(3*(_1)+*(2&+3"8(0..,(3*()2&3&8*(PFc:(3*('2&-+*( I"4"#-(0*#(+2--*#()*+(.#3*,-+*2#*#(0"#(3*(*&*I,2&; $*,(/*+(14.233&*#-+*#(*#(.#3*,+2--*#(%&'#(*&8*#(?&#$*4( 0*,I.2?*#7(M#(I&'(3"+(4""+-+*($./+(?*4(?"+(X1,*"+&0*( 3*-+,21+&.#X($&'$*#7

{

Cloud computing is onderdeel van een eindgebruikersrevolutie


47

Nieuws

van EuroCloud

Waarschijnlijk heeft u de beslissing al genomen: we moeten naar de Cloud. De voordelen zijn evident, dus het is tijd voor actie. Nu komt het aan op selecteren: welke infrastructuurkeuzes ga je maken (IaaS), welke platformkeuzes (PaaS) en voor welke softwarediensten (SaaS) kies je. Laten we even inzoomen op PaaS. Veel bedrijven kiezen hier voor de traditionele spelers; ze zijn bekend, gevestigd en hun tools worden al jaren gebruikt. Helaas zijn ze vrijwel allemaal slachtoffer van de wet van de remmende voorsprong geworden. Hun gereedschap is veelal ontwikkeld in het pre-internettijdperk en wordt met allerlei work-arounds geschikt gemaakt voor het cloudtijdperk. Hierdoor kennen ze één of meer van de volgende problemen: • Fat client-architectuur: hierdoor kan alleen worden uitgerold met zogenaamde remote videotechnologie als Citrix en Remote Desktop. Erg kostbaar en het levert veel problemen op. We noemen dit nep-SaaS. • Geen 4GL-functies voor webapplicaties: vrijwel alle traditionele leveranciers hebben geen productieve omgeving om applicaties te schrijven en te testen. • Geen multitenancy-architectuur: dit betekent zelf schrijven en dat kost veel geld en levert potentiële securityproblemen op. • Geen deploymenttools: veel spelers laten klanten in de steek als de applicatie af is. Wat nu? Hoe de applicatie uit te rollen? Kies voor een Agile-platform, kies voor een next generation-platform. Ik nodig u van harte uit om eens naar Servoy te kijken, één van de spelers van de volgende generatie development & deployment-platforms. Jan Aleman, CEO Servoy 48


Aan tafel!

Nationale Cloud Computing & Certificering Congres M2,.P4.23(A*3*,4"#3(+,*5+(0..,I*,*&3*#(0..,()*+( A"+&.#"4*(P4.23(P./62+(q(P*,+&Q1*,(P.#8,*-B( 3"+(.6([\(/"",+([\][(64""+-0+7(J*+(1.#8,*-(&-(**#( 0..,+04.*&-*4(2&+(3*(,.#3*+"5*4-*--&*-(3&*(?*(.,8"#&-*,*#( ./(+*(�*#+",&-*,*#(?*4$*(&#&+&"+&*0*#(/./*#+**4(4.6*#( *#().*(3*%*(*4$"",($2##*#(0*,-+*,$*#7(>&'().23*#(2(.6( 3*()..8+*7

EuroCloud-paviljoen op Cloud Expo

c#%*(I,"#1)*(8,.*&+(*#(6,.5*--&.#"4&; -**,+7(J*+(&-(3"#(..$(.6/*,$*4&'$(3"+( **#32&3&8*(1*,+&Q1*,("1)+*,I4&'5+B( ?"#+(3*(,.*6(./(+,"#-6","#+&*($4&#$+( -+**3-(42&3*,7(G**,3*,*(&#-+"#+&*-(&#(.#-( 4"#3(%&'#(.6(3&+(/./*#+(""#()*+(�*#; +",&-*,*#(?"+(3*(/.8*4&'$)*3*#(%&'#7( >"",(?*(0..,(/.*+*#(?"$*#B(&-(**#( ?&438,.*&(""#(1*,+&Q1*,-6,.8,"/; /"U-7(!"+(I*0.,3*,+(**#32&3&8)*&3( I&##*#(3*(14.23 -+,&*(#&*+7(c#%*( 1.44*8"U-(0"#(M2,.P4.23(&#(!2&+-4"#3( )*II*#(,**3-(&#(-"/*#?*,$(/*+( +?**("#3*,*(6",+&'*#(**#(*&8*#(1*,+&; Q1*,-6,.8,"//"(.#+?&$$*437(!"+( I*+*$*#+(+?**(3*#:(3"+(1*,+&Q1*,( &#(3*(6,"$+&'$($"#(_#(3"+(*,("4($*##&-( .6(3&+(8*I&*3(I*-1)&$I"",(&-7(<*3*#$( 3"",I&'(..$(3"+(/**,(3"#(**#3*,3*( 0"#(3*().-+I*3,&'0*#(&#(.#-(4"#3( 1*,+&Q1*,("4-(**#("I-.42+*(#..3%""$(

%&*+7(M*#(8.*3*(0.*3-I.3*/(&-(*,( 32-(%*$*,7(G"",(?*(/.*+*#(3"",I&'( #&*+(0..,I&'8""#(""#(3*(0*,-1)&44*#( +2--*#(14.23.64.--*#(*#(0..,; $./*#(3"+(?*(.#3*,3*4*#(.0*,(__#( $"/(-1)*,*#7(`44**#(3"#($2##*#( ?*(I*+,.2?I",*(/**+&#-+,2/*#+*#( .#+?&$$*4*#7(M2,.P4.23(A*3*,4"#3( 8""+(+?**(,.#3*+"5*4-*--&*-(.,8"#&-*; ,*#(?"",I&'(0*,-1)&44*#3*(&#-+"#+&*-( 0*,+*8*#?..,3&83(%244*#(%&'#7(J*+(3.*4( &-(./(**#(�*#+",&-"+&*(+*(/"$*#(0"#( 3*()2&3&8*(&#&+&"+&*0*#(./(3"",/**( **#(X,."3(/"6U(-"/*#(+*(-+*44*#(3&*(3*( &#&+&"+&*0*#(.6(*4$"",("5-+*/+(*#(**#( **#32&3&8*(""#6"$(?**,8**5+(./(+*( $./*#(+.+(**#( -+,&*-+"#3"",37(!*( ,*-24+"+*#(0"#(3*(,.#3*+"5*4-*--&*-(%24; 4*#(.6()*+(A"+&.#"4*(P4.23(P./62+( q(P*,+&Q1*,(P.#8,*-(&#(/"",+([\][( 8*6,*-*#+**,3(?.,3*#7(

Publicaties van NOREA !*(AcSM`(&-(3*(I*,.*6-.,8"#&-"+&*( 0"#(FD;"23&+.,-(&#(A*3*,4"#37(Y&'(I*; )**,+()*+(,*8&-+*,(0"#(8*$?"4&Q1**,3*( FD;"23&+.,-B(3&*(.,8"#&-"+&*-(.6(8,.#3( 0"#()2#(5.,/*4*(I*,.*6-$?"4&Q1"+&*( +*#(""#%&*#(0"#(3*(.,/"+&*+*1)#.; 4.8&*(&#(**#(I*3,&'5(.5(.,8"#&-"+&*(**#( ..,3**4(.5("30&*-(/.8*#(8*0*#7 !.*4-+*44*#(0"#(3*(AcSM`(%&'#( .#3*,(/**,()*+(I*0.,3*,*#(0"#(3*( $?"4&+*&+(0"#(3*(I*,.*6-I*.*5*#(

*#(.#+?&$$*4(0"#()*+(0"$8*I&*37( R..,(14.23(1./62+(&-(,*4*0"#+(3"+( %*(,*1*#+(**#(+?**+"4(&#+*,*--"#+*( ",+&$*4*#()*II*#(8*62I4&1**,3(.6(3*( ?*I-&+*(???7#.,*"7#47(J*+(I*+,*5+(3*( 62I4&1"+&*(Xc0*,(3*(,&-&1.U-(0"#(P4.23( P./62+U(*#(**#(I*-6,*$(0"#( )*+(I.*$(Xc0*,(P4.23(P./62+(o( >"",./(**#(+"W&($.6*#("4-('*("44**#( 0*,0.*,(#.3&8()*I+@U7

!&+('"",(?.,3+(.6(p(*#(b(3*1*/I*,(0..,(3*(+?**3*($**,( P4.23(P.#5*,*#+&*(*#(MW6.(8*).23*#(&#(e"",I*2,-( u+,*1)+7(M2,.P4.23(A*3*,4"#3()**5+(**#(*&8*#(6"0&4'.*#7( <*3,&'0*#(2&+(.#%*(1.//2#&+C($2##*#(%&1)(+*8*#(**#( 8*,*321**,3(+",&*5(&#()*+(6"0&4'.*#(6,*-*#+*,*#7(!*(-#*44*( I*-4&--*,-($,&'8*#(%*45-(3*(8*4*8*#)*&3(./(+&'3*#-(3*(1.#5*; ,*#+&*(**#(6,*-*#+"+&*(+*().23*#7((

Meld u nu aan als participant, partner of sponsor en blijf op de hoogte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o(#.8(I*+*,(o(?&4+(2(%&1)(""#/*43*#("4-( 6",+#*,(.5(6",+&1&6"#+@(9+22,(3"#(**#(/"&4(#"",(*2,.14.237 #*3*,4"#3f8/"&471./7

Nieuwe bestuursleden: Louis van Garderen J*+(I*-+22,(0"#(3*(9+&1)+(M2,.P4.23(A*3*,4"#3( )**5+(+?**(#&*2?*(4*3*#:(A"#(Y*0*#)*$(*#(E.2&-(0"#( K",3*,*#7(F#(3*(0.,&8*(*3&+&*()**5+(A"#(Y*0*#)*$(%&1)( 8*6,*-*#+**,37(A2(&-(E.2&-(0"#(K",3*,*#(""#(3*(I*2,+:( g`4(/&'#()*4*(?*,$%"/*(4*0*#(I*#(&$("1+&*5("4-(S*8&-; +*,"11.2#+"#+7(F$()*I(#"(3*(-+23&*(&#(3*(6,"$+&'$(/&'#( I"-&-*,0",(.68*3""#(I&'(xZGKB(/"",(I*#(#2("4( ?**,(V&#$(?"+('",*#("4-(6",+#*,(0*,I.#3*#(""#(G"%",-7( F#(""#0244(.6(/&'#(3"8*4&'$-*(6,"$+&'$(I*#(&$(0*,"#+; ?..,3*4&'$(0..,(3*(.#+?&$$*4(0"#(3*(D*1)#.4.8&*; -*1+.,(I&'(G"%",-7(!2-(3"8*4&'$-(I*#(&$(.6()*+(&#+*,#*+( +*(0*#(.6(%.*$(#"",(.#+?&$$*4*#(*#(+,*#3-7(F#; +*,#*+(&-(.#+%*++*#3(I.*&*#37(`4-(6,.5*--&.#"4(0*,%21)+( &$(?*4(**#-(3"+(3*(I2-&#*--(/.3*4-(&#(3*%*(-*1+.,(-./-( #&*+(/**,(%&'#(+*(0.48*#B(/"",(3"",(%&+(+*8*4&'$*,+&'3(3*( 2&+3"8m c/(3&*(,*3*#(..$(3,""8(&$(/&'#(-+**#+'*(I&'(""#(M2,.; P4.23("4-(6*##/**-+*,(N).*($"#()*+("#3*,-O7(<&'(M2; ,.P4.23(-+""+()*+(3*#$*#(*#(3.*#(..$(#&*+(-+&4:(1.3&Q; 1"+&*B('2,&3&-*,B(-*12,&+Cd(/""+-1)"66*4&'$(,*4*0"#+*( .#3*,?*,6*#(3&*(3*(I*3,&'0*#(3"8*4&'$-(I*%&8().23*#7( J*+(&-(/&'#(2&+3"8(./(3"",(&#(3*(0*,3*,*(.#+?&$$*; 4(0"#(M2,.P4.23(**#(-+**#+'*(""#(I&'(+*(3,"8*#7(J*+( %&'#(+*8*4&'$(3*(,*4*0"#+*(.#+?&$$*4*#(3&*(&$(3"8*4&'$-( +*8*#$./(&#(3*(D*1)#.4.8&*-*1+.,(I&'(G"%",-B(32-(3"+( 0*,-+*,$+(*4$"",7 D*#-4.++*:(M2,.P4.23(&-(**#(1./I&#"+&*(0"#(6,.5*-; -&.#"4-(3&*(8*6"--&.#**,3(%&'#(0..,(P4.23(*#(3"",(..$( &*+-(&#(I*+*$*#*#7(J*+(&-(4*2$(./(0"#(3"+(64"+5.,/(3*( $./*#3*(+&'3(3**4(+*(/.8*#(2&+/"$*#7(F$()*I(*,(%&#(&#mh (( E.2&-(0"#(K",3*,*#(S`((D*1)#.4.8&*(;(G*3&"(o(D*4*; 1./ CloudWorks - November 2011

49

Juridisch

Partnerships

The Legal Look

partners

CloudWorks

door Mr. Victor A. de Pous, bedrijfsjurist en industrieanalist In ieder nummer van CloudWorks worden meerdere juridische vraagstukken rondom cloud computing behandeld. Als u een vraag heeft op het snijvlak van cloud en recht, stuur dan een mailtje naar [email protected]. Cloud computing is ICT ‘op afstand’. Hoe zit dat juridisch? P4.23;1./62+S&*#-+*#(I*+,*55*#(6*,(3*Q#&+&*(-*,0&1*-( .6("5-+"#37(<&'(9""9(I*0*#(-.5+?",*(*#(.,/"+&*(%&1)( *,8*#-(.6(-*,0*,-(&#(3"+"1*#+*,-7(<*&3*#(?.,3*#(.#+-4.+*#( bedrijfsjurist en industrieanalist 0&"(F#+*,#*+T(+*4*1.//2#&1"+&*(62,(-"#87(G"",(?*(?*+*#( #&*+(6,*1&*-(.6(?*4$*(64""+-*#(3*(FPD;.6*,"+&*-(64""+-; 0*#(*#(?*4$*(6",+&'*#(3"",I&'(I*+,.$$*#(%&'#7(J*+(8""+( &//*,-(&#(3*(,*8*4(./($*+*#"2+./"+&-*,W( R..,(X0*,$..6(.6("5-+"#3U()**5+(3*(M2,.6*-*(?*+8*0*,(&#( ]iip(**#(,&1)+4&'#(8*5.,/24**,3(Nip{p{MKO7(!*(0..,#""/; -+*(,*3*#(0"#(3*%*(1.#-2/*#+*#I*-1)*,/-?*+( ;(&#()*+(<2,8*,4&'$(>*+I.*$(.68*#./*#(*#(.6(]( 5*I,2",&([\\](&#(?*,$(8*+,*3*#(;(&-(8*4*8*#( &#(3*(./-+"#3&8)*&3(3"+(?"##**,(1.#; +,"1+-6",+&'*#(*4$"",(#&*+(,*1)+(&#(3*(.8*#( $2##*#($&'$*#B(*W+,"(,*1)+-I*-1)*,/( 0..,(3*($.6*,(0"#(**#(6,.321+(.5(3&*#-+( $*##*4&'$(8*?*#-+(&-7 Wat staat bij ‘op afstand’ centraal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c0*,&8*#-(?*,$+(3*(M2,.6*-*( P.//&--&*(""#(**#()*,%&*#(0"#(3*(S&1)+4&'#(0*,$..6( 50


.6("5-+"#3B(?"",3..,(3*(I*3*#$+&'3(?.,3+(0*,4*#83(+.+( /&#&/""4(]r(3"8*#7 Kun je vertrouwen bij cloud computing juridisch vastleggen? F#(8*0"4(0"#(**#(8*I,*$(""#(0*,+,.2?*#(NI&'0..,I**43( ./3"+(3*($.6*,(3*(0*,$.6*,(#&*+(&#(3*(.8*#($&'$+O($&*-+( 3*(?*+8*0*,(0..,(*W+,"(,*1)+-I*-1)*,/(0"#(3*($.6*,B( ?"##**,()*+(1.#-2/*#+*#(I*+,*5+7(e*($2#+(%*88*#(3"+( %"$*#3.*#("48*/**#(8*-6,.$*#(I*8&#+(/*+(+*#(/&#-+*( +,"#-6","#+&*7(!"+(2&+8"#8-62#+(0*,+""4+(%&1)(&#(3*(%"$*; 4&'$*(/",$+(0..,(14.23;1./62+S&*#-+*#(/*+(0.4; 3.*#3*(32&3*4&'$)*&3(.0*,(3*(*&8*#-1)"66*#(0"#(*#( 0..,?"",3*#(0..,(3*(+*(4*0*,*#(FPD;3&*#-+(.6("5; -+"#37(G"",()*+(-+""+(**#(14.23;-*,0&1*6,.0&3*,( #"+22,4&'$(0,&'(./(%&'#($4"#+*#(/**,(,*1)+*#(+*( 8*0*#(3"#(/&#&/""4(?*++*4&'$(0..,8*-1),*0*#( &-B(%."4-(8*I,2&$(.6(6,.*5(.5(%.#3*,($.-+*#B(.5( **#(,*3*4&'$*(+*,/&'#(0"#(I*3*#$+&'37 !*(8,..+-+*(2&+3"8(4&8+(/&--1)&*#(?*4( &#()*+(0*,+,.2?*#(&#(?*I-&+*-("4-(%.3"#&87( !*(?*,*43(#"(X!&8&#"+.,U(%&*+(*,(0..,(**#-( *#("4+&'3("#3*,-(2&+7(u&+8*0*,-(0"#(1*,+&Q1"; +*#().23*#(%&1)(#&*+("4+&'3(""#(3*(-6*4,*8*4-B( ?"",3..,(0"4-*(1*,+&Q1"+*#(I4&'$I"",(8*32,*#3*( 4"#8*,*(+&'3(.6*,"+&.#**4(%&'#7(!*(.0*,)*&3(/.*+(-#*4( /*+(3?*#3*(0..,-1),&5+*#($./*#(0..,()*+(,*1)+-; $"3*,(0..,(2&+8*0*,-(0"#(-*12,*(-.1$*+(4"C*,;1*,+&Q1"+*#7( M*#(I*+,.2?I",*(*4*$+,.#&-1)*(3&*#-+0*,4*#B(%."4-( 14.23(1./62+B(&-(6"-(/.8*4&'$("4-(0*,+,.2?*4&'$)*&3B( "2+)*#+&1"+&*(*#(*4*$+,.#&-1)*()"#3+*$*#*#(*1)+(%&'#( 8*?"",I.,837( Mr. V.A. de Pous is bedrijfsjurist en industrieanalist. Hij houdt zich sinds 1983 bezig met de juridische aspecten van digitale technologie en informatiemaatschappij en is medewerker van uitgeverij FenceWorks.

De uitgave van CloudWorks wordt mede mogelijk gemaakt door de steun van een aantal partners.

0"#(D*4*1&+CK,.26(&-(**#(I4.*&*#3B( 1.##*1+*3B(3&8&+""4(*1.-C-+**/(3"+(( 3&,*1+(+.*8"#8(I&*3+(+.+(**#(8,..+( ""#+"4(+*4*1./;(*#(1.#+*#+3&-+,&I2+&*; #*+?*,$*#B(I*4"#8,&'$*(&#+*,#*+( *W1)"#8*-(*#(14.23$#..662#+*#B(3&*( BRIGHT Migration "44*/""4()*+(3*4*#B(3&-+,&I2*,*#(*#(( <SFKJD(G&8,"+&.#(&-(**#(A*3*,; .6-4""#(0"#(8*8*0*#-B(1.#+*#+B("6; 4"#3-*(.,8"#&-"+&*(3&*($4"#+*#(.#+; 64&1"+&*-(*#(/*3&"(/.8*4&'$(/"$*#7( TelecityGroup Netherlands %.,8+(*#(.#3*,-+*2#+(I&'("44*(-..,+*#( D*4*1&+CK,.26(&-(+..#""#8*0*#3(4*0*; D*4*1&+CK,.26(&-(8*#.+**,3(""#(3*( N14.23O/&8,"+&*-7(M*#(I*4"#8,&'$*( E.#3.#(9+.1$(MW1)"#8*(NE9M:( .#3*,-1)*&3*#3*(5"1+.,(0"#(<SFKJD( ,"#1&*,(0"#(1",,&*,#*2+,"4*(3"+"1*#; DPwO7 +*,-(0"#().8*($?"4&+*&+7(D*4*1&+CK,.26( G&8,"+&.#(&-(3*(5.12-(.6(3*(* c2+-+"#3(3"+"(1*#+,*-7 8*I,2&$*,7(G&8,"+&*-(%&'#(6"-(8*-4""83( &-(8*-6*1&"4&-**,3(&#()*+(.#+?*,6B(3*( MW6*,+&-*(C.2(1"#(+,2-+7 "4-("44*(*&*I,2&$*,-(+&'3*#-(3*(*0"; I.2?(*#()*+(I*)**,(0"#(-1)""4I",*B( ,.I22-+*(*#(0*&4&8*(./8*0*#(/*+( www.telecitygroup.com 42"+&*(**#(b(8*0*#(0..,(3*(I*)""43*( ).8*(1.##*1+&0&+*&+(?"",($4"#+*#()2#( www.telecitygroup.nl ,*-24+"+*#(*#(?*,$?&'%*7(!"#$%&'()*+( QW*3;6,&1*/.3*4()**5+(3&+(8**#(8*0.4; +*4*1./;B(&#+*,#*+;(*#(FD;./8*0*#( R..,(/**,(.,/"+&*(.0*,(6",+#*,; 8*#(0..,(3*($.-+*#7(<SFKJD(G&8,"; $2##*#(.#3*,I,*#8*#7(J*+()..53; -)&6-: +&.#(&-(8*v#-6&,**,3(3..,(3*(I*,.*/3*( $"#+..,(0"#(D*4*1&+CK,.26(&-(8*0*-; +&83(&#(E.#3*#7(!*(3"+"1*#+*,-(0"#( Arnoud van Gemeren, '"",4&'$-*(K,*"+(G&8,"+&.#(&#(3*( [email protected] 9*,*#8*+&(*#(3*(G"-"&(G","7(Y.0**4( D*4*1&+CK,.26(I*0*#(%&1)(.6(3*( I*4"#8,&'$-+*(M2,.6*-*(1.##*1+&0&; 3&*,-..,+*#(3&*(8*%"/*#4&'$(""#(__#( 3.*4(?*,$*#7(!..,(3*(FD;/"#"8*,(*#( +*&+-$#..662#+*#7(M4$(3"+"1*#+*,(( 3*(*&*I,2&$*,(I&'(*4$"",(+*(I,*#8*#( *#(-+,21+22,(*#(1.//2#&1"+&*(+.*(+*( 0.*8*#(""#()*+(6,.1*-B(-+""+()*+(I*; 3,&'5(8","#+(0..,(-211*-0.44*(N14.23O /&8,"+&*-7 u-*,-(/"$*(+)*(-C-+*/(?.,$7 www.brightmigration.nl.


51

Het is niet de vraag óf het werkt maar hoe betrouwbaar Onze Cloud Computing services worden niet voor niets wereldwijd door experts beschouwd als de beste en meest betrouwbare in de branche. U kunt rekenen op complete ondersteuning voor uw bedrijfskritische applicaties, gewaarborgd met SLA’s die zijn afgestemd op uw bedrijfsbehoefte. Daarnaast bieden we u ook met onze Managed Hosting en Data Center diensten betrouwbaarheid, flexibiliteit en veiligheid op het allerhoogste zekerheidsniveau. En daarmee onbeperkte IT-mogelijkheden om uw business ambities te realiseren. Kijk voor meer informatie op www.terremark.nl of bel +31 (0)23 547 79 46.

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