UNIVERSITAS BINA NUSANTARA Program Ganda Sistem Informasi – Manajemen Skripsi Sarjana Program Ganda Semester Ganjil 2006/2007
ANALISIS DAN PERANCANGAN SISTEM PENGELOLAAN SUMBER DAYA MANUSIA PADA PT. NISSUI INVESTMENT AND MANAGEMENT INDONESIA Irsan Wijaya Setiadie NIM: 0600658020
Abstrak PT. Nissui Indonesia merupakan suatu perusahaan bisnis yang bergerak di bidang cultured shrimp. Penyusunan skripsi ini, difokuskan kepada proses perancangan dan analisis terhadap sistem basis data sumber daya manusia (Human Resources Development) terutama pada penilaian kinerja dan penghitungan gaji PT Nissui Indonesia yang belum terstruktur dengan cukup baik. Dengan adanya sistem informasi yang baru dan lebih terintegrasi, kegiatan operasional perusahaan khususnya dalam bidang sumber daya manusia, akan mampu ditunjang, disamping juga sebagai bagian dari proses analisis informasi yang berhubungan dengan sumber daya manusia. Metode Penelitian yang digunakan meliputi tahap pengumpulan data, tahap analisis data, dan tahap perancangan. Tahap pengumpulan data kami peroleh dari hasil studi pustaka terhadap buku dan wawancara serta sumber-sumber lain yang berhubungan dengan topik pada skripsi ini. Sedangkan tahap analisis dilakukan melalui serangkaian proses pengamatan atau observasi terhadap sistem yang sedang berjalan, diikuti dengan proses analisis terhadap hasil pengamatan tersebut, proses identifikasi kebutuhan informasi, serta proses analisis bisnis berdasarkan pengamatan yang telah dilakukan. Kemudian tahap yang terakhir yakni tahap perancangan sistem, yaitu dengan menggunakan konsep Object Oriented dan direpresentasikan melalui notasi Unified Modelling Language. Hasil yang dicapai adalah integrasi data yang lebih baik, konsistensi data, serta tingkat keamanan yang lebih tinggi pada sistem yang baru. Simpulan dari penelitian ini adalah mendapatkan hasil yang lebih baik dibandingkan dengan sistem yang sudah ada sebelumnya. Kata Kunci : analisis, perancangan, pt nissui indonesia, sumber daya manusia
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PRAKATA
Puji syukur penulis panjatkan kepada Tuhan Yang Maha Esa, karena atas rahmat dan karunia-Nya, penulis dapat menyelesaikan penyusunan skripsi ini dalam rangka memenuhi persyaratan penyelesaian Jenjang Strata-1 di Universitas Bina Nusantara, Jakarta. Dalam skripsi ini, penulis menyadari masih adanya kekurangan. Oleh karena itu penulis masih membuka kritik dan saran yang membangun demi kesempurnaan skripsi ini. Tidak lupa penulis sampaikan terima kasih kepada orang tua penulis atas segala dukungan, nasehat, petunjuk, doa, saran dan bimbingan serta kesempatan yang telah diberikan selama penulisan skripsi ini. Rasa terima kasih juga penulis tujukan kepada : 1. Bapak Prof. Dr. Gerardus Polla, M.App.Sc. selaku Rektor Universitas Bina Nusantara 2. Ibu Lianawati Christian, S.Kom.,MM selaku Koordinator Program Ganda Jurusan SI-MN 3. Bapak Engkos Achmad Kuncoro, SE.,MM selaku Dekan Fakultas Ekonomi 4. Bapak Ir.Sablin Yusuf, M.Sc.,M.Comp.SE selaku Dekan Fakultas Ilmu Komputer 5. Bapak Idris Gautama, SE.S.Kom.,MM dan Bapak Hendra Achmadi,S.Kom.,MM selaku dosen pembimbing yang telah meluangkan waktu untuk memberikan pengarahan, nasehat, saran, kritik dan perhatian yang besar serta masukan yang sangat berharga dalam penyusunan skripsi ini. 6. Bapak Siswono, S.Kom., MM selaku Kepala Jurusan Sistem Informasi serta Bapak Johan, S.Kom selaku Sekretaris Jurusan Sistem Infomasi 7. Orang tua dan kakak yang telah memberikan dukungan, semangat dan doanya kepada penulis. 8. Director PT. Nissui Indonesia, Bapak Hedianto, yang telah memberikan kesempatan, dan bantuan sehingga skripsi ini dapat terwujud
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9. Head of Finance and Accounting PT. Nissui Indonesia, Bapak Eko Sutrisno, Ak, yang telah memberikan bantuan didalam pengumpulan data dan informasi yang dibutuhkan dalam penyusunan skripsi ini. 10. Dosen-Dosen Universitas Bina Nusantara, yang telah mendidik, membimbing dan membantu penulis selama 4,5 tahun masa perkuliahan. 11. Kelas 09 PAY angkatan 2002, khususnya kepada Stephanie Gunawan, Rendy Salendu, Astrid Dewi, Yosiana Tanalo, Thomson, Angela Soflano, Patricia Yuriske, terima kasih atas bantuan, dukungan, semangat, doa dan saran kalian, serta kepada Erline Tjajadi, terimakasih atas kepercayaan yang telah diberikan 12. Nino, Andrian Gosali, terima kasih atas saran, dukungan dan bantuannya. 13. Teman-teman dan semua pihak yang tidak dapat disebutkan satu persatu yang telah membantu dengan memberikan saran, nasehat, dorongan, semangat, dan kritik yang membangun serta bantuan lain baik langsung maupun tidak langsung. Akhirnya dengan segala kerendahan hati, penulis berharap semoga skripsi ini dapat berguna dan bermanfaat bagi pihak-pihak yang memerlukannya.
Jakarta, Januari 2007
Penulis
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DAFTAR ISI
Hal Judul Luar Hal Judul Dalam ............................................................................................................... ii Hal Persetujuan Softcover................................................................................................iii Abstrak............................................................................................................................. iv Prakata............................................................................................................................... v Daftar Isi ......................................................................................................................... vii Daftar Tabel .................................................................................................................... xii Daftar Gambar................................................................................................................ xiv
BAB I PENDAHULUAN............................................................................................... 1 1.1. Latar Belakang ............................................................................................. 1 1.2. Ruang Lingkup............................................................................................. 2 1.3. Tujuan Dan Manfaat .................................................................................... 3 1.4. Metodologi Penelitian.................................................................................. 4 1.5. Sistematika Penulisan .................................................................................. 5
BAB II LANDASAN TEORI ........................................................................................ 7 2.1. Teori-teori Umum ........................................................................................ 7 2.1.1. Pengertian Sistem............................................................................. 7 2.1.2. Pengertian Informasi ........................................................................ 8 2.1.3. Pengertian Sistem Informasi ............................................................ 9
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2.1.4. Konsep Analisis dan Perancangan Sistem Informasi..................... 11 2.1.4.1. Pengertian Analisis Sistem Informasi ............................. 11 2.1.4.2. Pengertian Perancangan Sistem Informasi...................... 11 2.2. Teori – Teori Khusus ................................................................................. 12 2.2.1. Pengertian Sumber Daya Manusia................................................. 12 2.2.2. Pengertian Sistem Informasi Sumber Daya Manusia .................... 12 2.2.3. Perekrutan ...................................................................................... 12 2.2.4. Cuti................................................................................................. 19 2.2.5. Ijin .................................................................................................. 21 2.2.6. Lembur ........................................................................................... 22 2.2.7. Pemutusan Hubungan Kerja (PHK)............................................... 22 2.3. Metode Analisis Bisnis .............................................................................. 24 2.3.1. Analisis SWOT .............................................................................. 24 2.3.2. Analisis Critical Success Factor (CSF).......................................... 30 2.4. Perangkat Analisis Sistem.......................................................................... 30 2.4.1. Pengertian Object Oriented Analysis Design (OOAD).................. 30 2.4.2. Pengertian Object Oriented Analysis (OOA)................................. 31 2.4.3. Pengertian Object Oriented Design (OOD) ................................... 37 2.5. Kerangka Berpikir...................................................................................... 44
BAB III ANALISA SISTEM YANG SEDANG BERJALAN.................................. 45 3.1. Gambaran Umum Perusahaan.................................................................... 45 3.1.1. Sejarah Perusahaan ........................................................................ 45 3.1.2. Struktur Organisasi ........................................................................ 48 viii
3.1.3. Wewenang dan Tanggung Jawab................................................... 48 3.2. Analisis Sistem Berjalan ............................................................................ 51 3.2.1. Analisis SWOT .............................................................................. 51 3.2.1.1. Hasil Kuisoner Pembobotan Faktor Internal dan Eksternal ......................................................................... 53 3.2.1.2. Hasil Kuisoner Penilaian Skor Faktor Internal dan Eksternal ......................................................................... 61 3.2.1.3. Matriks IFAS .................................................................. 68 3.2.1.4. Matriks EFAS ................................................................. 69 3.2.2. Analisis CSF .................................................................................. 73 3.3. System Definition ....................................................................................... 74 3.3.1. Context ........................................................................................... 75 3.3.1.1. Problem Domain ............................................................. 76 3.3.1.2. Aplication Domain .......................................................... 78 3.4. Permasalahan yang Dihadapi ..................................................................... 79 3.5. Usulan Pemecahan Masalah....................................................................... 79 3.6. Problem Domain ........................................................................................ 82 3.6.1. Cluster............................................................................................ 82 3.6.2. Classes ........................................................................................... 82 3.6.2.1. Class Candidate and Event Candidate ........................... 82 3.6.2.2. Class Definition .............................................................. 84 3.6.2.3. Events.............................................................................. 93 3.7. Aplication Domain ..................................................................................... 95 3.7.1. Usage ............................................................................................. 95 ix
3.7.1.1. Overview ......................................................................... 95 3.7.1.2. Actor................................................................................ 95 3.7.1.3. Use Case ......................................................................... 97 3.7.1.4. Use Case Spesifikasi....................................................... 98 3.7.2. Function ....................................................................................... 110 3.7.2.1. Complete Function List................................................. 110 3.7.2.2. Specification of Function .............................................. 112
BAB IV RANCANGAN SISTEM YANG DIUSULKAN....................................... 113 4.1. User Interface .......................................................................................... 113 4.1.1. Dialogue Style .............................................................................. 113 4.1.2. Overview ...................................................................................... 116 4.1.3. Examples ...................................................................................... 116 4.1.4. Technical Platform....................................................................... 139 4.2. Recommendation...................................................................................... 140 4.2.1. Usefulness and Feasibility of System........................................... 140 4.2.2. Strategi ......................................................................................... 140 4.2.3. Pengembangan Ekonomi ............................................................. 141 4.3. The Task ................................................................................................... 141 4.3.1. Purpose ........................................................................................ 141 4.3.2. Correction To The Analysis ......................................................... 142 4.3.3. Quality Goals ............................................................................... 142 4.4. Technical Platform................................................................................... 144 4.4.1. Equipment .................................................................................... 144 x
4.4.2. Sistem Software ........................................................................... 145 4.4.3. Sistem Interface ........................................................................... 145 4.4.4. Design Language ......................................................................... 145 4.5. Architecture.............................................................................................. 145 4.5.1. Component Architecture .............................................................. 145 4.5.2. Process Architecture.................................................................... 146 4.5.3. Standard ....................................................................................... 147 4.6. Component ............................................................................................... 149 4.6.1. Component User Interface ........................................................... 149 4.6.2. Model Component ........................................................................ 149 4.6.3. Function Component.................................................................... 151 4.7. Recommendations .................................................................................... 152 4.7.1. The System Usefulnes................................................................... 152 4.7.2. Plan or Initiating Use .................................................................. 153 4.7.3. Implementation Plan.................................................................... 153
BAB V SIMPULAN DAN SARAN........................................................................... 154 5.1. Simpulan .................................................................................................. 154 5.2. Saran ........................................................................................................ 154 DAFTAR PUSTAKA DAFTAR RIWAYAT HIDUP LAMPIRAN FOTOCOPY SURAT SURVEY
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DAFTAR TABEL
Tabel 2.1 Tabel Perbandingan Rekrutmen ................................................................... 13 Tabel 2.2 Tabel Jenis Arsitektur client-server ............................................................. 41 Tabel 2.3 Tabel Criteria............................................................................................... 42 Tabel 3.1 Tabel San Gen Shugi .................................................................................... 47 Tabel 3.2 Tabel Dasar – Dasar Kerja 5 S .................................................................... 47 Tabel 3.3 Tabel Dasar – Dasar Kerja 5 W + 1 H ......................................................... 47 Tabel 3.4 Tabel Kekuatan Perusahaan ......................................................................... 51 Tabel 3.5 Tabel Kelemahan Perusahaan ...................................................................... 51 Tabel 3.6 Tabel Ancaman Perusahaan ......................................................................... 52 Tabel 3.7 Tabel Peluang Perusahaan............................................................................ 53 Tabel 3.8 Hasil Kuesioner Pembobotan Faktor Internal .............................................. 53 Tabel 3.9 Hasil Kuesioner Pembobotan Faktor Eksternal ........................................... 57 Tabel 3.10 Hasil Kuesioner Penilaian Skor Faktor Internal.......................................... 61 Tabel 3.11 Hasil Kuesioner Penilaian Skor Faktor Eksternal ....................................... 62 Tabel 3.12 Penentuan Bobot dengan Perbandingan Berpasangan Faktor Internal ....... 64 Tabel 3.13 Normalisasi Bobot Faktor Internal.............................................................. 65 Tabel 3.14 Penentuan Bobot dengan Perbandingan Berpasangan Faktor Eksternal..... 66 Tabel 3.15 Normalisasi Bobot Faktor Eksternal ........................................................... 67 Tabel 3.16 Matriks IFAS PT. Nissui Indonesia ........................................................... 68 Tabel 3.17 Matriks EFAS PT. Nissui Indonesia ........................................................... 69
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Tabel 3.18 Pemetaaan Strategi Berdasarkan Matriks SWOT PT. Nissui Indonesia..... 72 Tabel 3.19 Class Candidate and Class ......................................................................... 82 Tabel 3.20 Event Candidate and Event ......................................................................... 83 Tabel 3.21 Event Table.................................................................................................. 94 Tabel 3.22 Actor Table.................................................................................................. 95 Tabel 3.23 Function List Complete ............................................................................. 110 Tabel 4.1 Dialogue Style ............................................................................................. 114 Tabel 4.2 Quality Goals .............................................................................................. 142 Tabel 4.3 Implementating Plan ................................................................................... 153
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DAFTAR GAMBAR
Gambar 2.1 Arsitektur Sistem Informasi Perusahaan secara umum ........................... 10 Gambar 2.2 Langkah – langkah dalam proses recruitment dan seleksi ..................... 19 Gambar 2.3 Diagram SWOT....................................................................................... 25 Gambar 2.4 Empat Kegiatan Utama OOA&D ............................................................ 31 Gambar 2.5 Aktivitas pada System Choice.................................................................. 32 Gambar 2.6 Aktivitas pada Problem Domain ............................................................. 33 Gambar 2.7 Subaktivitas pada Problem Domain, Classes & Event............................ 33 Gambar 2.8 Subaktivitas pada struktur Problem Domain........................................... 34 Gambar 2.9 Subaktivitas pada Usage.......................................................................... 35 Gambar 2.10 Subaktivitas pada analisis Function ...................................................... 35 Gambar 2.11 Subaktivitas pada Interface analisis ...................................................... 37 Gambar 2.12 Subaktivitas pada Model Component .................................................... 38 Gambar 2.13 Subaktivitas pada Function Component ................................................ 38 Gambar 2.14 Aktivitas utama desain arsitektur...........................................................39 Gambar 2.15 Subaktivitas pada Component Architecture Design...............................41 Gambar 2.16 Subaktivitas pada Process Architecture Design.....................................42 Gambar 2.17 Determine Criteria for Design ..............................................................44 Gambar 2.18 Kerangka Berpikir..................................................................................44 Gambar 3.1 Struktur Organisasi PT. Nissui Indonesia..................................................48 Gambar 3.2 Posisi Relatif PT. Nissui Indonesia ........................................................... 71
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Gambar 3.3 Rich Picture .............................................................................................. 75 Gambar 3.4 Cluster pada PT. Nissui Indonesia ............................................................ 82 Gambar 3.5 Class Diagram........................................................................................... 84 Gambar 3.6 Behavioral Pattern Class Surat Perjanjian Kerja ...................................... 85 Gambar 3.7 Behavioral Pattern Class Surat Keterangan.............................................. 86 Gambar 3.8 Behavioral Pattern Class Penilaian........................................................... 86 Gambar 3.9 Behavioral Pattern Class Departemen ...................................................... 87 Gambar 3.10 Behavioral Pattern Class Hasil Wawancara ........................................... 87 Gambar 3.11 Behavioral Pattern Class Hasil Tes ........................................................ 88 Gambar 3.12 Behavioral Pattern Class Jabatan............................................................ 88 Gambar 3.13 Behavioral Pattern Class Karyawan ....................................................... 89 Gambar 3.14 Behavioral Pattern Class Man Power Planning ..................................... 90 Gambar 3.15 Behavioral Pattern Class Pelamar .......................................................... 90 Gambar 3.16 Behavioral Pattern Class Pemecatan ...................................................... 91 Gambar 3.17 Behavioral Pattern Class Pelanggaran.................................................... 91 Gambar 3.18 Behavioral Pattern Class Gaji................................................................. 92 Gambar 3.19 Behavioral Pattern Class Request Karyawan ......................................... 93 Gambar 3.20 Use Case PT.Nissui Indonesia ................................................................ 97 Gambar 3.21 Sequence Membuat Man Power Planning .............................................. 98 Gambar 3.22 Sequence Membuat Request Karyawan.................................................. 99 Gambar 3.23 Sequence Memasukan Data Pelamar..................................................... 100 Gambar 3.24 Sequence Mencatat Hasil Wawancara................................................... 101 Gambar 3.25 Sequence Mencatat Hasil Tes ................................................................ 102 Gambar 3.26 Sequence Memasukan Data Karyawan.................................................. 103 xv
Gambar 3.27 Sequence Membuat Surat Cuti .............................................................. 104 Gambar 3.28 Sequence Membuat Surat Lembur......................................................... 105 Gambar 3.29 Sequence Membuat Surat Peringatan .................................................... 106 Gambar 3.30 Sequence Penilaian Kinerja ................................................................... 107 Gambar 3.31 Sequence Menghitung Gaji.................................................................... 108 Gambar 3.32 Sequence Membuat Surat Perjanjian Kerja ........................................... 109 Gambar 3.33 Sequence Membuat Usulan Kenaikan Gaji ........................................... 110 Gambar 4.1 Navigation Diagram ................................................................................ 115 Gambar 4.2 Overview.................................................................................................. 116 Gambar 4.3 Rancangan Layar Login........................................................................... 117 Gambar 4.4 Rancangan Layar Menu Utama ............................................................... 118 Gambar 4.5 Rancangan Layar File Master ................................................................. 118 Gambar 4.6 Rancangan Layar File Rekrutmen........................................................... 119 Gambar 4.7 Rancangan Layar File Personalia ............................................................ 119 Gambar 4.8 Rancangan Layar File Payroll................................................................. 120 Gambar 4.9 Rancangan Layar File Performance........................................................ 120 Gambar 4.10 Rancangan Layar Data Agama ............................................................. 121 Gambar 4.11 Rancangan Layar Data Pendidikan....................................................... 121 Gambar 4.12 Rancangan Layar Status Menikah ........................................................ 122 Gambar 4.13 Rancangan Layar Departemen.............................................................. 122 Gambar 4.14 Rancangan Layar Data Jabatan............................................................. 123 Gambar 4.15 Rancangan Layar Data Status Kerja..................................................... 123 Gambar 4.16 Rancangan Layar Data Jenis Cuti......................................................... 124 Gambar 4.17 Rancangan Layar Data Periode ............................................................ 124 xvi
Gambar 4.18 Rancangan Layar Data Test.................................................................. 125 Gambar 4.19 Rancangan Layar Menu Man Power Planning .................................... 125 Gambar 4.20 Rancangan Layar Data Request Karyawan .......................................... 126 Gambar 4.21 Rancangan Layar Menu Pelamar.......................................................... 127 Gambar 4.22 Rancangan Layar SubMenu Keluarga Pelamar.................................... 127 Gambar 4.23 Rancangan Layar SubMenu Test Pelamar............................................ 128 Gambar 4.24 Rancangan Layar SubMenu Interview ................................................. 128 Gambar 4.25 Rancangan Layar Menu Karyawan ...................................................... 129 Gambar 4.26 Rancangan Layar SubMenu Keluarga Karyawan ................................ 130 Gambar 4.27 Rancangan Layar SubMenu Bank Karyawan....................................... 130 Gambar 4.28 Rancangan Layar Menu Cuti................................................................ 131 Gambar 4.29 Rancangan Layar Menu Ijin ................................................................. 132 Gambar 4.30 Rancangan Layar Menu Lembur .......................................................... 133 Gambar 4.31 Rancangan Layar Menu Gaji................................................................ 134 Gambar 4.32 Rancangan Layar Menu Pelanggaran ................................................... 135 Gambar 4.33 Rancangan Layar Menu Penilaian Kinerja........................................... 136 Gambar 4.34 Rancangan Layar Menu Usulan Kenaikan Gaji ................................... 137 Gambar 4.35 Rancangan Layar Menu Surat Perjanjian Kerja ................................... 138 Gambar 4.36 Rancangan Layar Menu Pemecatan ..................................................... 139 Gambar 4.37 Model Jaringan LAN yang digunakan.................................................. 144 Gambar 4.38 Component Architecture....................................................................... 146 Gambar 4.39 Deployment Architecture...................................................................... 147 Gambar 4.40 Error Messages .................................................................................... 147 Gambar 4.41 User Interface Component ................................................................... 149 xvii
Gambar 4.42 Hasil Revise Class Diagram ................................................................. 150 Gambar 4.43 Component Function ............................................................................ 151
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