INCIDENT MANAGEMENT. Patrisia Anggi A.W ( ) Maulidina Rahmawati S. ( ) Roisyatun Nadhifah ( )

1 INCIDENT MANAGEMENT Patrisia Anggi A.W ( ) Maulidina Rahmawati S. ( ) Roisyatun Nadhifah ( )2 Latar Belakang ITIL versi ketigas (ITIL v3) intinya te...
Author:  Yandi Sasmita

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