NAMA PESERTA THE BEST CONTACT CENTER INDONESIA 2015 KATEGORI INDIVIDUAL

NAMA PESERTA THE BEST CONTACT CENTER INDONESIA 2015 KATEGORI INDIVIDUAL

10 1 2 3 4 5 6 7 8 9 10

Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent

KATEGORI English <100 English <100 English <100 English <100 English <100 English <100 English <100 English <100 English <100 English <100

NAMA IRFAN RAHMAN DINAR MUKMINIA ASOKYA OLGA LARISSA NATHANIA RATU NURFAUZIAH DWI CAHYANI JACKY LIA EMELDA SITI AISYAH MARCUS REKIYART SOELAIMAN SEPTANTI YESVIKA

PERUSAHAAN BANK INDONESIA PT. BIROTIKA SEMESTA / DHL EXPRESS PT. BIROTIKA SEMESTA / DHL EXPRESS PT. GARUDA INDONESIA (PERSERO) Tbk PT. TELEKOMUNIKASI INDONESIA TBK PT. TELEKOMUNIKASI INDONESIA TBK PT. TELEKOMUNIKASI INDONESIA TBK PT. TELEKOMUNIKASI INDONESIA TBK PT. TELEKOMUNIKASI INDONESIA TBK PT. TELEKOMUNIKASI INDONESIA TBK

9 1 2 3 4 5 6 7 8 9 10 11 12 13

Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent

KATEGORI English >100 English >100 English >100 English >100 English >100 English >100 English >100 English >100 English >100 English >100 English >100 English >100 English >100

NAMA ASTRINI YUDITYA PURNOMO DIAN D. LUSTY DARIUS FAJAR ROYKE HENDRA ANTOU SAMSUL SODIKIN ARRADIKA MONA BUDIARTI DWINANTO M. NANANG M. SYAUQI OLIVIA YULIANA ROSNILA VIDDY KESUMA

PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT.

39 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40

Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent

KATEGORI Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30 Inbound Seat < 30

NAMA ANDI TRY SUTRISNO DWI PUTRI S INDRI KANIASARI NANANG RUSMANA ENDAR DARMINDRA FREGDY INTAN SUPRIANTO IRDANELLA FIESKA SUSILOWATI SRI HARTIWI IRVANY HUSNA MEDIZA RIZKI FAJRI APDIAN HETY FEBRIYANI MILA SILVIA E NENI NURAENI SAHAT PARLINDUNGAN SEKHIWALOO WAWURU YASINTA RIZKI P ADELIA PURNAMA SARI ADHITYA EDWARD MARIA PRICILLIA SARI NURUL AZMA WINDY PASONGLI YULI RATNA NINGSIH FENNI FABRINA HARIO RAHADI FAJAR SYAIFUHDIN HARIS ADE FIRMANSYAH PUTRA ASTYA AZSHARA DELLA EVRILIANA SHINDY ARDITA RUSTIANI YUSUF SUDRAJAD FADLY FIRDAUS HIDAYAT ATMAJA LODANG PUTRA PENATAS MUHAMMAD FAHROZI SINDHU SANGKA WIWIN WICAKSONO TRIANA DAMAYANTI

PERUSAHAAN BANK INDONESIA BANK INDONESIA BANK INDONESIA BANK INDONESIA DIREKTORAT JENDRAL BEA DAN CUKAI PT. ADI SARANA ARMADA (ASSARENT) PT. ADI SARANA ARMADA (ASSARENT) PT. ADI SARANA ARMADA (ASSARENT) PT. ASTRA HONDA MOTOR PT. BANK DBS INDONESIA PT. BANK DBS INDONESIA PT. BANK DBS INDONESIA PT. BANK PANIN, TBK PT. BANK PANIN, TBK PT. BANK PANIN, TBK PT. BANK PANIN, TBK PT. BANK PANIN, TBK PT. BANK PANIN, TBK PT. BANK TABUNGAN NEGARA (PERSERO), TBK. PT. BANK TABUNGAN NEGARA (PERSERO), TBK. PT. BANK TABUNGAN NEGARA (PERSERO), TBK. PT. BNI LIFE INSURANCE PT. BNI LIFE INSURANCE PT. BNI LIFE INSURANCE PT. HOLCIM INDONESIA, TBK PT. HOLCIM INDONESIA, TBK PT. INDONESIA COMNET PLUS (ICON +) PT. INDONESIA COMNET PLUS (ICON +) PT. INDOSAT MEGA MEDIA (IM2) PT. INDOSAT MEGA MEDIA (IM2) PT. PERTAMINA (PERSERO) PT. PERTAMINA (PERSERO) PT. PERTAMINA (PERSERO) PT. PERUSAHAAN GAS NEGARA (PERSERO), TBK PT. PERUSAHAAN GAS NEGARA (PERSERO), TBK PT. PERUSAHAAN GAS NEGARA (PERSERO), TBK PT. PERUSAHAAN GAS NEGARA (PERSERO), TBK PT. PERUSAHAAN GAS NEGARA (PERSERO), TBK PT. PERUSAHAAN GAS NEGARA (PERSERO), TBK SINAR MAS LAND

150320 150334 150301 150327 150308 150314 150321 150335 150302 150328 150309 150315 150322 150336 150303 150329 150310 150316 150323 150337 150304 150330 150311 150317 150324 150338 150305 150331 150312 150318 150325 150339 150306 150332 150313 150319 150326 150340 150307 150333

NAMA GILANG KUSUMABANGSA SANDA PRADHIPTA

PERUSAHAAN KANTOR LAYANAN INFORMASI DAN PENGADUAN DIREKTORAT KANTOR LAYANAN INFORMASI DAN PENGADUAN DIREKTORAT

150421 150427

10 KATEGORI 1 Agent Inbound Seat 31 - 150 2 Agent Inbound Seat 31 - 150

PERUSAHAAN ASTRA INTERNATIONAL, TBK - ASTRAWORLD ASTRA INTERNATIONAL, TBK - ASTRAWORLD BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK CIMB NIAGA, TBK BANK CIMB NIAGA, TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK

NOMOR PESERTA 150107 150101 150104 150108 150102 150105 150109 150103 150106 150110

150207 150212 150203 150208 150213 150204 150209 150201 150205 150210 150202 150206 150211

3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32

Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent

Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound

12 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22

Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent

7 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent

Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat

31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31

-

AKHMAD YULIA NUR ARIFFUDDIN LAURENT MANYA NOPITASARI DEVI ADDINI HAQIAH DAVID CHRISTIAN KANSIL FAROBI BILHAQ ANAK AGUNG BAGUS ARIE PERMANA ANANTI KAMILA DENY ILHAM SAPUTRA DEWI LINA APRIANTI IRMA AYU RENDRA WICAKSONO SRI YOHANA TEXIANA JANE ARI HANDAYANI ANJAR DWI AGUSTINA BAYU PERMANA DINA KARTIKA SARI DWI CHANDRA WINOTO WIDIARTO EKA DWICAHYANI FARHAN NURFADELI IRMA KRISTIANA QONI FAIZA SURAYYA RANNI JUWITA ANNA LIA MONOARFA SENJA GITA TIRANI BANGUN PENANTIUS SILABAN DENNY PANGGIH UMBARA EKA YULIANTI M HAFIEDZ AMRULLOH NATALIA SIMARMATA

PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT.

ADMINISTRASI MEDIKA ADMINISTRASI MEDIKA ADMINISTRASI MEDIKA BANK BUKOPIN TBK BIROTIKA SEMESTA / DHL EXPRESS BIROTIKA SEMESTA / DHL EXPRESS INDONESIA COMNET PLUS (ICON +) INDONESIA COMNET PLUS (ICON +) INDONESIA COMNET PLUS (ICON +) INDONESIA COMNET PLUS (ICON +) INDONESIA COMNET PLUS (ICON +) INDONESIA COMNET PLUS (ICON +) INDONESIA COMNET PLUS (ICON +) INDONESIA COMNET PLUS (ICON +) KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO) PRUDENTIAL LIFE ASSURANCE PRUDENTIAL LIFE ASSURANCE TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK

150401 150411 150416 150406 150422 150428 150402 150412 150417 150407 150423 150429 150403 150413 150418 150408 150424 150430 150404 150414 150419 150409 150425 150431 150405 150415 150420 150410 150426 150432

KATEGORI Inbound Seat > 150 Inbound Seat > 150 Inbound Seat > 150 Inbound Seat > 150 Inbound Seat > 150 Inbound Seat > 150 Inbound Seat > 150 Inbound Seat > 150 Inbound Seat > 150 Inbound Seat > 150 Inbound Seat > 150 Inbound Seat > 150 Inbound Seat > 150 Inbound Seat > 150 Inbound Seat > 150 Inbound Seat > 150 Inbound Seat > 150 Inbound Seat > 150 Inbound Seat > 150 Inbound Seat > 150 Inbound Seat > 150 Inbound Seat > 150

NAMA FAHRUL RAJAB NIETZSCHE FARENNY RANI APRIANTINI ACHMAD WIRAWAN AZIS IRFANDI NIA HARIAWATI RENGGA TANJUNG SANTOSO DETYK AYU PURNAMA HUSNI ARIEF LYANI WULAN NADYA ELIZABETH NOVITA INDRIANA SITI RAHMI TIARA MAHASTUTI NOVARIANI PIRDA JAYANTI PRAKOSO ARIWIBOWO BIAN SUNAIDI DEVI YUNIATI MAYA KAUNANG MUCH CHAIRUN MUCHID SULHADI

PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT.

PERUSAHAAN ASTRA INTERNATIONAL, TBK - ASTRAWORLD ASTRA INTERNATIONAL, TBK - ASTRAWORLD ASTRA INTERNATIONAL, TBK - ASTRAWORLD BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK NEGARA INDONESIA (PERSERO), TBK BANK NEGARA INDONESIA (PERSERO), TBK INDOSAT, TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK

150504 150510 150516 150503 150508 150521 150505 150511 150517 150509 150513 150522 150506 150512 150518 150514 150501 150515 150507 150519 150520 150502

KATEGORI Premium <100 Premium <100 Premium <100 Premium <100 Premium <100 Premium <100 Premium >100 Premium >100 Premium >100 Premium >100 Premium >100 Premium >100 Premium >100 Premium >100 Premium >100 Premium >100 Premium >100 Premium >100 Premium >100 Premium >100

NAMA NUR ULFA DWI P HADID HANANTO MASYHUD LINA ROSLIANA TITA TIARA YOSEP SURATMAN SHINTA DEWI YULIARTI CINDY MARSHELIA PUTRI DAVID PANDAPOTAN SELVI KHAIRUMAN WEMPI DARWIS NAPITUPULU THEODORA AGUSTINA RETNO DEDI YUSUF DESI ANGGRAENI JUNIAR SAMOSIR MARIA CONSTANTINA HAKIM TRI PURWITA SARI MANGINAR MARSAULINA PURBA MOSES ARIES STEVEN SITI LUFIANA

PERUSAHAAN BANK INDONESIA PT. BIROTIKA SEMESTA / DHL EXPRESS PT. BIROTIKA SEMESTA / DHL EXPRESS PT. GARUDA INDONESIA (PERSERO) Tbk PT. GARUDA INDONESIA (PERSERO) Tbk PT. HOLCIM INDONESIA, TBK PT. BANK CENTRAL ASIA, TBK PT. BANK CENTRAL ASIA, TBK PT. BANK CENTRAL ASIA, TBK PT. BANK CENTRAL ASIA, TBK PT. BANK CIMB NIAGA, TBK PT. BANK MANDIRI (PERSERO), TBK PT. BANK MANDIRI (PERSERO), TBK PT. BANK MANDIRI (PERSERO), TBK PT. BANK MANDIRI (PERSERO), TBK PT. BANK MANDIRI (PERSERO), TBK PT. BANK MANDIRI (PERSERO), TBK PT. BANK NEGARA INDONESIA (PERSERO), TBK PT. INDOSAT, TBK PT. INDOSAT, TBK

150613 150617 150601 150607 150610 150604 150614 150618 150602 150608 150611 150605 150615 150619 150603 150609 150612 150606 150616 150620

NAMA MIDA RATNA W.P UTARI RAMADHANI

PERUSAHAAN BANK INDONESIA PT. GARUDA INDONESIA (PERSERO) Tbk

150709 150713

13 KATEGORI 1 Agent Sosial Media <100 2 Agent Sosial Media <100

150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150

3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22

Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent Agent

1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Back Back Back Back Back Back Back Back Back Back Back Back Back Back Back

18 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18

Sosial Sosial Sosial Sosial Sosial Sosial Sosial Sosial Sosial Sosial Sosial Sosial Sosial Sosial Sosial Sosial Sosial Sosial Sosial Sosial

Media Media Media Media Media Media Media Media Media Media Media Media Media Media Media Media Media Media Media Media

<100 <100 <100 <100 <100 <100 <100 <100 <100 <100 >100 >100 >100 >100 >100 >100 >100 >100 >100 >100

SHANTI RAHARJA BURHANUDDIN SETYORINI HESTININGTYAS TRIAS ULAN NUARI ADHITIYA NUGRAHA HERU SUSENO BERNIKE I P.P NASRUN ACHMAD RIO KARNO SELLY PERMATA SARI DWIANA PUTIK REZA GUNAWAN SUMA ARI WIGUNA BANGKIT RIA IRAWAN DINI ERLANI APRIANTI FRIDA AVIANI INDRA NASUTION LISAH SANTIANI MANALU LULU ANDINI PUTRI HANIF ARDIAWAN

PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT.

INDONESIA COMNET PLUS (ICON +) KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO) PERTAMINA (PERSERO) PERTAMINA (PERSERO) TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK INDOSAT, TBK INDOSAT, TBK TELEKOMUNIKASI INDONESIA TBK

150717 150721 150703 150706 150710 150714 150718 150701 150704 150707 150711 150715 150719 150702 150705 150708 150712 150716 150720 150722

Office Office Office Office Office Office Office Office Office Office Office Office Office Office Office

KATEGORI Seat < 30 Seat < 30 Seat < 30 Seat < 30 Seat < 30 Seat < 30 Seat < 30 Seat < 30 Seat < 30 Seat < 30 Seat < 30 Seat < 30 Seat < 30 Seat < 30 Seat < 30

NAMA SURYATININGSIH HERA SASMITA JUNAEDI MAHLANI LISA TRI UTAMI WAHYU WIDANARKO GADING CITRASARI M. YUSUF HASSANAT BUDIONO HERMAN SARI NUR RIZQILLAH ALIF PRAMUDYA RIZA BRAMANTYA PRADANA S DEDY WIBOWO ERWIN GITARISYANA IRVAN PANUSUNAN TOBING

PERUSAHAAN BANK INDONESIA PT. ADHYA TIRTA BATAM PT. ASTRA HONDA MOTOR PT. HOLCIM INDONESIA, TBK PT. HOLCIM INDONESIA, TBK PT. INDOSAT MEGA MEDIA (IM2) PT. INDOSAT MEGA MEDIA (IM2) PT. PERTAMINA (PERSERO) PT. PERTAMINA (PERSERO) PT. PERTAMINA (PERSERO) PT. PERUSAHAAN GAS NEGARA (PERSERO), PT. PERUSAHAAN GAS NEGARA (PERSERO), PT. PERUSAHAAN GAS NEGARA (PERSERO), PT. PERUSAHAAN GAS NEGARA (PERSERO), PT. PERUSAHAAN GAS NEGARA (PERSERO),

150804 150810 150807 150813 150802 150815 150805 150811 150808 150814 150803 150801 150806 150812 150809

Back Back Back Back Back Back Back Back Back Back Back Back Back Back Back Back Back Back

Office Office Office Office Office Office Office Office Office Office Office Office Office Office Office Office Office Office

KATEGORI Seat > 150 Seat > 150 Seat > 150 Seat > 150 Seat > 150 Seat > 150 Seat > 150 Seat > 150 Seat > 150 Seat > 150 Seat > 150 Seat > 150 Seat > 150 Seat > 150 Seat > 150 Seat > 150 Seat > 150 Seat > 150

NAMA ADI RISBAYA SUSAN ARIF LUKMAN HAKIM HERNY NOVIANTI IMAN PRAYITNO ANGGRAINA RAMADHINI CHINTYA NINDY OCTAVIANI CIPTA WIRATA KUSUMAH REVI RIANTI RIRIN EKA FITRININGTYAS RISKA ROBIANTY TANTI YANI TRI MARYATI DIANA SYARIFAH MIFTAHUR ROHMAN NURALAM PAHLEVI TRI WULANSARI YAYANG NUGRAHA

PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT.

3 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Back Back Back Back Back Back Back Back Back Back Back Back Back Back

Office Office Office Office Office Office Office Office Office Office Office Office Office Office

KATEGORI Seat > 31-150 Seat > 31-150 Seat > 31-150 Seat > 31-150 Seat > 31-150 Seat > 31-150 Seat > 31-150 Seat > 31-150 Seat > 31-150 Seat > 31-150 Seat > 31-150 Seat > 31-150 Seat > 31-150 Seat > 31-150

NAMA AHMAD HIDAYAH FARCHAN NOOR RACHMAN ELZA YUNITA REZKIANI WILLY KRISNAWAN DELIANI WAHIDA ROFIQ INDRA SUKSMANA ARIA WICAKSANA KRISTIANTO ADI YANA BUDIANA NOVIYANTI SEPTI DHYAN PRATIWI PARADIKMA SUBAWA DEWI LESTARI HARI PURWIATI

PERUSAHAAN KANTOR LAYANAN INFORMASI DAN PENGADUAN DIREKTORAT KANTOR LAYANAN INFORMASI DAN PENGADUAN DIREKTORAT PT. BIROTIKA SEMESTA / DHL EXPRESS PT. BIROTIKA SEMESTA / DHL EXPRESS PT. GARUDA INDONESIA (PERSERO) Tbk PT. GARUDA INDONESIA (PERSERO) Tbk PT. INDONESIA COMNET PLUS (ICON +) PT. INDONESIA COMNET PLUS (ICON +) PT. INDONESIA COMNET PLUS (ICON +) PT. KERETA API INDONESIA (PERSERO) PT. KERETA API INDONESIA (PERSERO) PT. PRUDENTIAL LIFE ASSURANCE PT. TELEKOMUNIKASI INDONESIA TBK PT. TELEKOMUNIKASI INDONESIA TBK

151005 151008 151011 151001 151003 151013 151006 151009 151012 151002 151004 151014 151007 151010

15 1 2 3 4 5

Customer Customer Customer Customer Customer

NAMA ADE IRMA SURYANI ADHI ASHARI PUSPITA SARI AGNES LOANITA SIRAIT YOSE MARIGO TARIGAN

PERUSAHAAN BANK INDONESIA BANK INDONESIA BANK INDONESIA KANTOR LAYANAN INFORMASI DAN PENGADUAN DIREKTORAT KANTOR LAYANAN INFORMASI DAN PENGADUAN DIREKTORAT

151101 151107 151110 151104 151113

KATEGORI Service <100 Service <100 Service <100 Service <100 Service <100

TBK TBK TBK TBK TBK

PERUSAHAAN ASTRA INTERNATIONAL, TBK - ASTRAWORLD ASTRA INTERNATIONAL, TBK - ASTRAWORLD BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK CIMB NIAGA, TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK NEGARA INDONESIA (PERSERO), TBK INDONESIA COMNET PLUS (ICON +) INDOSAT, TBK INDOSAT, TBK INDOSAT, TBK INDOSAT, TBK

150909 150915 150903 150906 150918 150912 150910 150916 150904 150907 150901 150913 150911 150917 150905 150908 150902 150914

6 7 8 9 10 11 12 13 14 15 16

Customer Customer Customer Customer Customer Customer Customer Customer Customer Customer Customer

Service Service Service Service Service Service Service Service Service Service Service

1 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Customer Customer Customer Customer Customer Customer Customer Customer Customer Customer Customer Customer Customer Customer

KATEGORI Service >100 Service >100 Service >100 Service >100 Service >100 Service >100 Service >100 Service >100 Service >100 Service >100 Service >100 Service >100 Service >100 Service >100

6 1 2 3 4 5 6 7 8

Desk Desk Desk Desk Desk Desk Desk Desk

6 1 2 3 4 5 6 7 8 9 10 11 12 13 14

IT IT IT IT IT IT IT IT IT IT IT IT IT IT

5 1 2 3 4 5 6 7 8 9

Manager Manager Manager Manager Manager Manager Manager Manager Manager

KATEGORI Customer Service Customer Service Customer Service Customer Service Customer Service Customer Service Customer Service Customer Service Customer Service

1 1 2 3 4 5 6 7 8 9 10 11 12

Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager

KATEGORI Inbound Seat < Inbound Seat < Inbound Seat < Inbound Seat < Inbound Seat < Inbound Seat < Inbound Seat < Inbound Seat < Inbound Seat < Inbound Seat < Inbound Seat < Inbound Seat <

11

<100 <100 <100 <100 <100 <100 <100 <100 <100 <100 <100

KATEGORI Control Seat < 100 Control Seat < 100 Control Seat > 100 Control Seat > 100 Control Seat > 100 Control Seat > 100 Control Seat > 100 Control Seat > 100

Support Support Support Support Support Support Support Support Support Support Support Support Support Support

KATEGORI Seat < 100 Seat < 100 Seat < 100 Seat < 100 Seat > 100 Seat > 100 Seat > 100 Seat > 100 Seat > 100 Seat > 100 Seat > 100 Seat > 100 Seat > 100 Seat > 100

KATEGORI

<100 <100 <100 <100 >100 >100 >100 >100 >100

100 100 100 100 100 100 100 100 100 100 100 100

WAHYUNI FAUZIE ABDULLAH INDRA ISTIANTO RENDY SUTANSYAH SABARIAN NUGRAHA SEPTIAN BAYU RISMANTO YULIA ANNISA SITEPU ICHA HASIBUAN RIA SARI YULIANTI RISTAFANI TIA SAFITRI RIA AGNESTI

PT. ASTRA HONDA MOTOR PT. KERETA API INDONESIA (PERSERO) PT. KERETA API INDONESIA (PERSERO) PT. KERETA API INDONESIA (PERSERO) PT. KERETA API INDONESIA (PERSERO) PT. KERETA API INDONESIA (PERSERO) PT. KERETA API INDONESIA (PERSERO) PT. PERUSAHAAN GAS NEGARA (PERSERO), TBK PT. PERUSAHAAN GAS NEGARA (PERSERO), TBK PT. PERUSAHAAN GAS NEGARA (PERSERO), TBK SINAR MAS LAND

NAMA EIRAH ARPAN MELANI MOTTOH VERA ORIANTRI LAURA WINA NIRVANA REVAULINA BALQIS ARIF BAHTIAR ISTAN SULTANA DAMANIK OKTAVIA PRAMANA SULISTYO SITI NABILA LINDA YUNINGSIH PUTRI DYAH SOJA CANDRASA ISMA JUWITA NURDIANA SYIFA HANA DEWI

PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT.

PERUSAHAAN BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK MANDIRI (PERSERO), TBK INDOSAT, TBK INDOSAT, TBK INDOSAT, TBK INDOSAT, TBK PRUDENTIAL LIFE ASSURANCE TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK

151206 151209 151212 151202 151204 151214 151207 151210 151213 151203 151205 151201 151208 151211

NAMA ADISTY FEBRIANTY HANA OKTAFIANI DAMERIA GULTOM MARIA WIBISONO DAMARIS AMBARWATI SUSAN HERMAILINA TISSA OCTIVIANI BAMBANG ARYADI

PT. PT. PT. PT. PT. PT. PT. PT.

PERUSAHAAN BANK BUKOPIN TBK INDONESIA COMNET PLUS (ICON +) BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK INDONESIA COMNET PLUS (ICON +)

151304 151307 151302 151305 151308 151303 151306 151301

NAMA RANDU PUTRA ARIFIANT CHOIRUL ANWAR ALFARISI HERI NOVIANTO BAMBANG TRIYONO MOHAMAD RIZAL MUHAMMAD SUBAIR NURHALIM KOSIM DYAN ARTANTO PRANA ADE SAPUTRA YOGI SURYA PRAYOGA GUNTUR NOORIA DENY NOVANSYAH ZAKI ARSYAD

PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT.

PERUSAHAAN ASTRA HONDA MOTOR BANK TABUNGAN NEGARA (PERSERO), TBK. TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK MANDIRI (PERSERO), TBK INDONESIA COMNET PLUS (ICON +) INDONESIA COMNET PLUS (ICON +) INDOSAT, TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK

151411 151414 151403 151407 151409 151405 151412 151401 151404 151408 151410 151406 151413 151402

NAMA FENNY HASIBUAN DIAH BREMANY SANJAYA ELLA HERLIA NOXY CITREA DEDI WITARDI HENDRIK MANULLANG SAPTO PANGLIPUR IFRAH SRIWARDAH BONITA DESIYANTI

PT. PT. PT. PT. PT. PT. PT. PT. PT.

PERUSAHAAN ASTRA HONDA MOTOR KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO) BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK MANDIRI (PERSERO), TBK PRUDENTIAL LIFE ASSURANCE

151504 151501 151507 151505 151502 151508 151506 151503 151509

NAMA HENNY SETYAWATI VENDRI ISKHAR YUDITH DWI UTAMI IDIAL SARI RUSTENIA EKO WINARYO FEDI ARYANTO PAMUJI WIDI NUGROHO ERNAWANTI MUHAMMAD FAJRI WAHYU NOVIAN YULFIANA

PERUSAHAAN KANTOR LAYANAN INFORMASI DAN PENGADUAN DIREKTORAT PT. ADI SARANA ARMADA (ASSARENT) PT. ASTRA HONDA MOTOR PT. BIROTIKA SEMESTA / DHL EXPRESS PT. GARUDA INDONESIA (PERSERO) Tbk PT. GARUDA INDONESIA (PERSERO) Tbk PT. INDOSAT MEGA MEDIA (IM2) PT. KERETA API INDONESIA (PERSERO) PT. TELEKOMUNIKASI INDONESIA TBK PT. TELEKOMUNIKASI INDONESIA TBK PT. TELEKOMUNIKASI INDONESIA TBK PT. TELEKOMUNIKASI INDONESIA TBK

NAMA

PERUSAHAAN

151115 151102 151108 151111 151105 151114 151116 151103 151109 151112 151106

151608 151604 151612 151609 151605 151601 151610 151606 151602 151611 151607 151603

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager

14 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25

Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound

Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat

> > > > > > > > > > > > > > >

100 100 100 100 100 100 100 100 100 100 100 100 100 100 100

ARYONO SYAHPUTRO HADI MUKHAIYAR ADRINAL WILDEN SINTA RAMI SASANTI TAUFIQ SATRIO PRADIGDO AHADINI ARIFANNISA RENA SEPTIANA ROMAULI FEBIYANTIE YANNY HENDRIK SUMARAUW RIZA SATIAWAN JATMIKO WISNU BROTO URIP LESTARI RAHAYUNINGSIH ENDAH PUSPITA SARI MAYASARI ELFIANTININGSIH MUHAMMAD WAHYUDIN

PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT.

Quality Quality Quality Quality Quality Quality Quality Quality Quality Quality Quality Quality Quality Quality Quality Quality Quality Quality Quality Quality Quality Quality Quality Quality Quality

KATEGORI Assurance Seat < Assurance Seat < Assurance Seat < Assurance Seat < Assurance Seat < Assurance Seat < Assurance Seat < Assurance Seat < Assurance Seat < Assurance Seat < Assurance Seat < Assurance Seat < Assurance Seat < Assurance Seat < Assurance Seat < Assurance Seat < Assurance Seat < Assurance Seat < Assurance Seat < Assurance Seat < Assurance Seat < Assurance Seat < Assurance Seat < Assurance Seat < Assurance Seat <

100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100

NAMA IRFAN WAHYU UTOMO AULIA RAHIMI JALU MANGKURAT RINA MARADONA EKA SAPTADI ARIF WINANTO RR TRIAYU MITRASARI SARA ELLIZA RONI GULTOM ROSSY RESTURINI ANIK RAHAYU IRA MUJIATI LANIE RESTRIA DEWI PUTRI INDAH SUKMAWATI RIDWAN EFENDI WENNY ANGGRAINI EKA MARDIANI MAHIRSIDIASTUTI LYDIA KRISTIANA LOEN NUR CHAFIDZAH YULIANI SYUKRON MA ARIS SUUDY DEVA SEPTIANE DORINA GINTING FIRMAN TJAHYADI

PERUSAHAAN DIREKTORAT JENDRAL BEA DAN CUKAI KANTOR LAYANAN INFORMASI DAN PENGADUAN DIREKTORAT KANTOR LAYANAN INFORMASI DAN PENGADUAN DIREKTORAT PT. ADHYA TIRTA BATAM PT. ASTRA HONDA MOTOR PT. BANK TABUNGAN NEGARA (PERSERO), TBK. PT. BIROTIKA SEMESTA / DHL EXPRESS PT. BNI LIFE INSURANCE PT. GARUDA INDONESIA (PERSERO) Tbk PT. GARUDA INDONESIA (PERSERO) Tbk PT. INDONESIA COMNET PLUS (ICON +) PT. INDONESIA COMNET PLUS (ICON +) PT. INDONESIA COMNET PLUS (ICON +) PT. INDONESIA COMNET PLUS (ICON +) PT. INDONESIA COMNET PLUS (ICON +) PT. INDONESIA COMNET PLUS (ICON +) PT. INDOSAT MEGA MEDIA (IM2) PT. INDOSAT MEGA MEDIA (IM2) PT. KERETA API INDONESIA (PERSERO) PT. KERETA API INDONESIA (PERSERO) PT. KERETA API INDONESIA (PERSERO) PT. TELEKOMUNIKASI INDONESIA TBK PT. TELEKOMUNIKASI INDONESIA TBK PT. TELEKOMUNIKASI INDONESIA TBK PT. TELEKOMUNIKASI INDONESIA TBK

7 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Quality Quality Quality Quality Quality Quality Quality Quality Quality Quality Quality Quality Quality Quality Quality

KATEGORI Assurance Seat > Assurance Seat > Assurance Seat > Assurance Seat > Assurance Seat > Assurance Seat > Assurance Seat > Assurance Seat > Assurance Seat > Assurance Seat > Assurance Seat > Assurance Seat > Assurance Seat > Assurance Seat > Assurance Seat >

100 100 100 100 100 100 100 100 100 100 100 100 100 100 100

NAMA ANIYAH MEILANI TIMOTEUS MAULIATE PARDAMEAN ELSA PUSPITASARI ERI RISTIANA TRIAS PUTRI ASMARINI KHRISTINA SINTA DEWI KRISNA MASITOH MARTHA MADUMA MIRANTI PRAMADYA SITI KARISMA WINARNI FALLAH NAJAMUDIN ENDY PANDU PUPUT DIA NINA

PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT.

PERUSAHAAN ASTRA INTERNATIONAL, TBK - ASTRAWORLD ASTRA INTERNATIONAL, TBK - ASTRAWORLD ASTRA INTERNATIONAL, TBK - ASTRAWORLD BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK NEGARA INDONESIA (PERSERO), TBK INDOSAT, TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK

151901 151907 151904 151910 151914 151912 151902 151908 151905 151911 151915 151913 151903 151909 151906

10 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19

Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor

NAMA YEFTA OKTOFIANUS SANTOSO MIDA SIMAMORA ANGGITA DYAH IRAWATI MUHAMMAD ANDRIAN ARIFIN AMIRAH ALI DATO MADILAO HENDI GUSTIAWAN YETI YUNINGSIH DEAN DARMAWAN REDI ISKANDAR VRISCA RIAMA YUDHI PAMUNGKAS MUHAMMAD IQBAL ANDWINA MIRADANTI BEN SATRIYOBUDI ERNI SYLVIANE PURBA FRIDA DIAH ANJAYANI HANEFI MUHAMAD RESA NURHIDAYAT INDRIADI

PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT.

PERUSAHAAN ADI SARANA ARMADA (ASSARENT) ADMINISTRASI MEDIKA ASTRA HONDA MOTOR BANK DKI BIROTIKA SEMESTA / DHL EXPRESS GARUDA INDONESIA (PERSERO) Tbk GARUDA INDONESIA (PERSERO) Tbk INDONESIA COMNET PLUS (ICON +) INDONESIA COMNET PLUS (ICON +) INDONESIA COMNET PLUS (ICON +) INDONESIA COMNET PLUS (ICON +) INDOSAT MEGA MEDIA (IM2) KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO)

152003 152011 152019 152015 152007 152023 152004 152012 152020 152016 152008 152001 152005 152013 152021 152017 152009 152002 152006

KATEGORI Seat < 100 Seat < 100 Seat < 100 Seat < 100 Seat < 100 Seat < 100 Seat < 100 Seat < 100 Seat < 100 Seat < 100 Seat < 100 Seat < 100 Seat < 100 Seat < 100 Seat < 100 Seat < 100 Seat < 100 Seat < 100 Seat < 100

ASTRA INTERNATIONAL, TBK - ASTRAWORLD ASTRA INTERNATIONAL, TBK - ASTRAWORLD BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK NEGARA INDONESIA (PERSERO), TBK INDOSAT, TBK PRUDENTIAL LIFE ASSURANCE TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK

151712 151703 151715 151706 151710 151708 151713 151704 151701 151707 151711 151709 151714 151705 151702

151806 151814 151822 151805 151815 151823 151807 151816 151824 151808 151817 151825 151809 151818 151801 151810 151819 151802 151811 151820 151803 151812 151821 151804 151813

20 21 22 23

Supervisor Supervisor Supervisor Supervisor

Seat Seat Seat Seat

< < < <

100 100 100 100

3 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17

Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor Supervisor

KATEGORI Seat > 100 Seat > 100 Seat > 100 Seat > 100 Seat > 100 Seat > 100 Seat > 100 Seat > 100 Seat > 100 Seat > 100 Seat > 100 Seat > 100 Seat > 100 Seat > 100 Seat > 100 Seat > 100 Seat > 100

13 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17

Team Team Team Team Team Team Team Team Team Team Team Team Team Team Team Team Team

KATEGORI Leader Customer Service Leader Customer Service Leader Customer Service Leader Customer Service Leader Customer Service Leader Customer Service Leader Customer Service Leader Customer Service Leader Customer Service Leader Customer Service Leader Customer Service Leader Customer Service Leader Customer Service Leader Customer Service Leader Customer Service Leader Customer Service Leader Customer Service

9 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Team Team Team Team Team Team Team Team Team Team Team Team Team Team Team

KATEGORI Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat

< < < < < < < < < < < < < < <

15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19

Team Team Team Team Team Team Team Team Team Team Team Team Team Team Team Team Team Team Team

KATEGORI Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat

31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31

<100 <100 <100 <100 <100 <100 <100 >100 >100 >100 >100 >100 >100 >100 >100 >100 >100

30 30 30 30 30 30 30 30 30 30 30 30 30 30 30

-

150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150

VIDYA FITRI KARDINAH BAKHTIAR UBROS ISKANDAR DALIMUNTE TEGUH BUDIARTO

PT. PT. PT. PT.

PERTAMINA (PERSERO) TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK

152014 152022 152018 152010

NAMA DIAN MAESAROH FITRIYANI TRIANTORO PRAMBUDIARIMBHO ADHI DANDA KARTIKA KUSUMA DIMAS FAJAR WICAKSONO JAYANTI ZAINAL AHMAD ZAMZAM IKE YULINDAWATI MOHD KHAIS RAIHAN NURUL FAIZAH ROMA ULY BERTHA DIANA HERMAYANTI ACHMAD HIDAYATULLAH MERRY RUMERES AFIDA ZUYINA SYAM RINDANG FITRIYAH SULASTRI

PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT.

PERUSAHAAN ADMINISTRASI MEDIKA ASTRA INTERNATIONAL, TBK - ASTRAWORLD ASTRA INTERNATIONAL, TBK - ASTRAWORLD BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK NEGARA INDONESIA (PERSERO), TBK BANK NEGARA INDONESIA (PERSERO), TBK INDONESIA COMNET PLUS (ICON +) INDOSAT, TBK INDOSAT, TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK

152114 152103 152109 152106 152117 152112 152115 152104 152110 152107 152101 152113 152116 152105 152111 152108 152102

NAMA AHMAD ZAIDAN ARIF FIRMANSYAH ARYA KRISTINA KARTIKA MURNINGSIH LUCYANA SIAHAAN MOH. FADILAH DWI PERMANA NATASYA ILKOVICHA DINSDAG SAIMAN ANGELA WANODYA SAWANGI NANDHIKA PUTRI IRIANTY MARETA PUTRI MUHAMMAD FACHRUDDIN WENDY PURI SARTIKA MARCELLO ANDERSON SANDEHANG FIKA DEWI FITRIA RINA HAPSARI SHERLI ELISABET YANI FITRIANI

PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT.

PERUSAHAAN KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO) PERUSAHAAN GAS NEGARA (PERSERO), TBK BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK PRUDENTIAL LIFE ASSURANCE TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK

152209 152215 152204 152201 152212 152207 152210 152216 152205 152202 152213 152208 152211 152217 152206 152203 152214

NAMA OCTRIANI FERONICA FIRDAUS YOGA SUKMA WIJAYA ASTA PRASETYA BOBBY ADI MULYANTO SARI DEWI TAFFANI HILLAH SIMON PETRUS ENDRIS YUDIANTO DAHLIA ELMO RANDY JULIZAR ADE SUTISNA JAUHARI WICAKSONO TITO BINTORO

PERUSAHAAN DIREKTORAT JENDRAL BEA DAN CUKAI PT. ADI SARANA ARMADA (ASSARENT) PT. ASTRA HONDA MOTOR PT. BANK DBS INDONESIA PT. BANK DBS INDONESIA PT. BANK PANIN, TBK PT. BANK PANIN, TBK PT. BANK TABUNGAN NEGARA (PERSERO), TBK. PT. BNI LIFE INSURANCE PT. HOLCIM INDONESIA, TBK PT. PERTAMINA (PERSERO) PT. PERTAMINA (PERSERO) PT. PERUSAHAAN GAS NEGARA (PERSERO), TBK PT. PERUSAHAAN GAS NEGARA (PERSERO), TBK PT. PERUSAHAAN GAS NEGARA (PERSERO), TBK

152307 152313 152310 152301 152305 152303 152308 152314 152311 152302 152306 152304 152309 152315 152312

NAMA CHANDRIKA ADITYA MADE WIRA MAHISWARA ELVA DINAWATI NAPITUPULU ASEP TRIESYOGA EBEN EZER KRISYANDI NUGRAHA PRATAMA SONIA UTAMI PUTRI ABDILAH SUKUR BRYAN STEPHANIE DESYLIA INDRIANI ERYA SARI DEWI I GUSTI AGUNG PUTRA DHARMAYUDA NURHIDAYATI SEPTIANINGSIH TITIN HIDAYAHTI AAN DARMAWAN ABDULLAH SALAM AGUS KADE SUCITA ARI LAKSONO PUTRI

PERUSAHAAN KANTOR LAYANAN INFORMASI DAN PENGADUAN DIREKTORAT KANTOR LAYANAN INFORMASI DAN PENGADUAN DIREKTORAT PT. ADMINISTRASI MEDIKA PT. BIROTIKA SEMESTA / DHL EXPRESS PT. BIROTIKA SEMESTA / DHL EXPRESS PT. GARUDA INDONESIA (PERSERO) Tbk PT. GARUDA INDONESIA (PERSERO) Tbk PT. INDONESIA COMNET PLUS (ICON +) PT. INDONESIA COMNET PLUS (ICON +) PT. INDONESIA COMNET PLUS (ICON +) PT. INDONESIA COMNET PLUS (ICON +) PT. INDONESIA COMNET PLUS (ICON +) PT. INDONESIA COMNET PLUS (ICON +) PT. INDONESIA COMNET PLUS (ICON +) PT. INDONESIA COMNET PLUS (ICON +) PT. KERETA API INDONESIA (PERSERO) PT. KERETA API INDONESIA (PERSERO) PT. KERETA API INDONESIA (PERSERO) PT. KERETA API INDONESIA (PERSERO)

152407 152417 152412 152422 152403 152426 152408 152418 152413 152423 152404 152427 152409 152419 152414 152424 152405 152401 152410

20 21 22 23 24 25 26 27

Team Team Team Team Team Team Team Team

Leader Leader Leader Leader Leader Leader Leader Leader

Inbound Inbound Inbound Inbound Inbound Inbound Inbound Inbound

Seat Seat Seat Seat Seat Seat Seat Seat

6 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18

Team Team Team Team Team Team Team Team Team Team Team Team Team Team Team Team Team Team

KATEGORI Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat Leader Inbound Seat

6 1 2 3 4 5 6 7 8 9 10

Team Team Team Team Team Team Team Team Team Team

2 1 2 3 4 5 6 7 8 9 10 11 12

Team Team Team Team Team Team Team Team Team Team Team Team

7 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

KATEGORI Telemarketing <100 Telemarketing <100 Telemarketing <100 Telemarketing <100 Telemarketing >100 Telemarketing >100 Telemarketing >100 Telemarketing >100 Telemarketing >100 Telemarketing >100 Telemarketing >100 Telemarketing >100 Telemarketing >100 Telemarketing >100 Telemarketing >100 Telemarketing >100

13 1 2 3 4 5 6

Telesales Telesales Telesales Telesales Telesales Telesales

MAMAN SUTIAWAN SONTHA VITRA TARIDA ARIES ANDHIKA PUTRA ANDRIAN WIBISONO ASRI HERMAWATI HASROL ASWAD MUHAMMAD HERI MUHAMMAD IDJUDIN ZAIDAN

PT. PT. PT. PT. PT. PT. PT. PT.

KERETA API INDONESIA (PERSERO) KERETA API INDONESIA (PERSERO) PRUDENTIAL LIFE ASSURANCE TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK

152420 152415 152425 152406 152402 152411 152421 152416

NAMA ARNESTO MUHIDIN DEWI FATIMAH HANIEF FERDIANSYAH ISNAWATI RIANA HAYU ARIEF PRIYONO FEBRIAN ARI PRIHASTUTI INDAH PUJI NUR KHIKMAH MEGA GUSTIANI PITRI YULIANSARI RINI YUNIARTI ROMADHONA YUNIARTO ASEP BUDY PERMANA S.ST.TUNGGUL ASMARA OCTAVIANIS MARTIN VARRANOVA LIBELS PERCINKA YUNNA DWI HERAYANTI

PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT.

PERUSAHAAN ASTRA INTERNATIONAL, TBK - ASTRAWORLD ASTRA INTERNATIONAL, TBK - ASTRAWORLD BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK NEGARA INDONESIA (PERSERO), TBK INDOSAT, TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK

152501 152507 152513 152516 152510 152504 152502 152508 152514 152517 152511 152505 152503 152509 152515 152518 152512 152506

KATEGORI Leader Outbound <100 Leader Outbound <100 Leader Outbound <100 Leader Outbound <100 Leader Outbound <100 Leader Outbound <100 Leader Outbound <100 Leader Outbound <100 Leader Outbound <100 Leader Outbound <100

NAMA ANDY FITRIONO DENY SAPUTRA GILANG MAULANA IRFAN SOVIAN PUPUT FITRI ELSA GULTOM DARMA WIJAYA JUNITA FARMA HUTABARAT MELATI INDAH PUTRI RACHMAWATI

PERUSAHAAN KANTOR LAYANAN INFORMASI DAN PENGADUAN DIREKTORAT PT. ADI SARANA ARMADA (ASSARENT) PT. ADI SARANA ARMADA (ASSARENT) PT. GARUDA INDONESIA (PERSERO) Tbk PT. GARUDA INDONESIA (PERSERO) Tbk PT. KERETA API INDONESIA (PERSERO) PT. TELEKOMUNIKASI INDONESIA TBK PT. TELEKOMUNIKASI INDONESIA TBK PT. TELEKOMUNIKASI INDONESIA TBK PT. TELEKOMUNIKASI INDONESIA TBK

KATEGORI Leader Outbound >100 Leader Outbound >100 Leader Outbound >100 Leader Outbound >100 Leader Outbound >100 Leader Outbound >100 Leader Outbound >100 Leader Outbound >100 Leader Outbound >100 Leader Outbound >100 Leader Outbound >100 Leader Outbound >100

NAMA JENI RUMDANI RIASNITA MARDIAH RITA MARITA RAHMIATI ASTARIA BASTARI JANICE VALICIA WAHYU KURNIAWAN HARMINTO DIAN ENGELITA P. P. ACHMAD FAISAL JENI FITRIA ALDHA MARITHO PUSPITASARI LUBIS ADELLA MAHARANI WIDIGDA ADI KUNCARA

PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT.

NAMA DUTA WIRADITAMA AGUS EKO IF FERY KATA ERSADA MONANDA NAILI ROCHIMATUN RANI SUDIARTI HERTY MARTHALENA BATUBARA ISMI IFARIANTI AVISENA JOKO CANDRO MUHAMMAD FERUL HAKIM ADZENAR PRAWIRA DENITA YULIANA PUTRI HAKAM SUDRAJAT NURLITA FITRIANI AFNESIA EFFENDI

PERUSAHAAN KANTOR LAYANAN INFORMASI DAN PENGADUAN DIREKTORAT PT. TELEKOMUNIKASI INDONESIA TBK PT. TELEKOMUNIKASI INDONESIA TBK PT. TELEKOMUNIKASI INDONESIA TBK PT. ASTRA INTERNATIONAL, TBK - ASTRAWORLD PT. ASTRA INTERNATIONAL, TBK - ASTRAWORLD PT. ASTRA INTERNATIONAL, TBK - ASTRAWORLD PT. BANK CENTRAL ASIA, TBK PT. BANK CENTRAL ASIA, TBK PT. BANK CENTRAL ASIA, TBK PT. BANK CENTRAL ASIA, TBK PT. BANK MANDIRI (PERSERO), TBK PT. BANK MANDIRI (PERSERO), TBK PT. BANK MANDIRI (PERSERO), TBK PT. BANK MANDIRI (PERSERO), TBK PT. PRUDENTIAL LIFE ASSURANCE

NAMA DONNY PARIANTO DESTYNIA PANGESTUTI YUNIAR FELLA ANGGRAENI LIDYA MIRWAN AMRULLOH PUTRIANA

PT. PT. PT. PT. PT. PT.

KATEGORI <100 <100 <100 <100 <100 <100

31 31 31 31 31 31 31 31

> > > > > > > > > > > > > > > > > >

-

150 150 150 150 150 150 150 150

150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150 150

PERUSAHAAN ASTRA INTERNATIONAL, TBK - ASTRAWORLD ASTRA INTERNATIONAL, TBK - ASTRAWORLD ASTRA INTERNATIONAL, TBK - ASTRAWORLD BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK INTERNASIONAL INDONESIA, TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK INDOSAT, TBK PRUDENTIAL LIFE ASSURANCE TELEKOMUNIKASI INDONESIA TBK

PERUSAHAAN BNI LIFE INSURANCE HOLCIM INDONESIA, TBK HOLCIM INDONESIA, TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK

152606 152610 152603 152607 152601 152604 152608 152602 152605 152609

152701 152709 152705 152702 152710 152706 152703 152711 152707 152704 152712 152708

152812 152802 152805 152815 152808 152810 152813 152803 152806 152816 152809 152811 152814 152804 152807 152801

152907 152913 152902 152916 152910 152905

7 8 9 10 11 12 13 14 15 16 17

Telesales Telesales Telesales Telesales Telesales Telesales Telesales Telesales Telesales Telesales Telesales

<100 >100 >100 >100 >100 >100 >100 >100 >100 >100 >100

10 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Trainer Trainer Trainer Trainer Trainer Trainer Trainer Trainer Trainer Trainer Trainer Trainer Trainer Trainer

Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat

13 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Trainer Trainer Trainer Trainer Trainer Trainer Trainer Trainer Trainer Trainer Trainer Trainer Trainer Trainer

Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat

10 1 2 3 4 5 6 7 8 9 10 11 12 13

WFM WFM WFM WFM WFM WFM WFM WFM WFM WFM WFM WFM WFM

Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat Seat

< < < > > > > > > > > > >

YULIA ARDHI CAHYADI WAHYU PRATAMA FAUZIA FITLY ANANDAYU MEGA LUTFITA DEWI ANISA PUJI DONNY KRISNA PURNAMA FADILA USMAN INDAH PERMATA MARIYANA BADRIAH NURWAHIDAH

PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT.

TELEKOMUNIKASI INDONESIA TBK ASTRA INTERNATIONAL, TBK - ASTRAWORLD ASTRA INTERNATIONAL, TBK - ASTRAWORLD ASTRA INTERNATIONAL, TBK - ASTRAWORLD BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK INTERNASIONAL INDONESIA, TBK BANK INTERNASIONAL INDONESIA, TBK BANK MANDIRI (PERSERO), TBK INDOSAT, TBK

152908 152914 152903 152917 152911 152906 152909 152915 152904 152901 152912

KATEGORI < 100 < 100 < 100 < 100 < 100 < 100 < 100 < 100 < 100 < 100 < 100 < 100 < 100 < 100

NAMA ARIO BIMO PRANOTO WILLYANDRI MOSHA YULIAN JOYOSUYONO ILMIANI R. A. ELSHA TANIA DANIEL MUBYAR NUR KHOLIQ ASTRIED NERINDA PRATIWI ARIF TRIONO NOVIYANTO YUNI FITRIANINGSIH ASMARANI R. NASUTION FITYAH FULKI FURQON HERLINA META YUNI WATANIA

PERUSAHAAN KANTOR LAYANAN INFORMASI DAN PENGADUAN DIREKTORAT KANTOR LAYANAN INFORMASI DAN PENGADUAN DIREKTORAT PT. ASTRA HONDA MOTOR PT. BANK BUKOPIN TBK PT. GARUDA INDONESIA (PERSERO) Tbk PT. GARUDA INDONESIA (PERSERO) Tbk PT. INDOSAT MEGA MEDIA (IM2) PT. KERETA API INDONESIA (PERSERO) PT. KERETA API INDONESIA (PERSERO) PT. KERETA API INDONESIA (PERSERO) PT. TELEKOMUNIKASI INDONESIA TBK PT. TELEKOMUNIKASI INDONESIA TBK PT. TELEKOMUNIKASI INDONESIA TBK PT. TELEKOMUNIKASI INDONESIA TBK

KATEGORI > 100 > 100 > 100 > 100 > 100 > 100 > 100 > 100 > 100 > 100 > 100 > 100 > 100 > 100

NAMA RAGIL RHOMAN YANUAR FAJAR SUNARIMO ELLYA POERNAMA DEWI FITRI AFRINA NURINA EKASARI ERLITA SAVITRI PURWANTINI JUNIANTI RIKA SILVIANI NINA COMETA NUR ASIAH RESTI ROSMIATI NIKKO WAHYUDI IFFI HARTATI ANTON WAHYUDI

PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT.

PERUSAHAAN ASTRA INTERNATIONAL, TBK - ASTRAWORLD ASTRA INTERNATIONAL, TBK - ASTRAWORLD BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK BANK NEGARA INDONESIA (PERSERO), TBK INDONESIA COMNET PLUS (ICON +) INDONESIA COMNET PLUS (ICON +) INDOSAT, TBK PRUDENTIAL LIFE ASSURANCE TELEKOMUNIKASI INDONESIA TBK

153106 153109 153112 153102 153104 153114 153107 153110 153113 153103 153105 153101 153108 153111

KATEGORI 100 100 100 100 100 100 100 100 100 100 100 100 100

NAMA SYAFI MUNAWIR ALMAKI RAKHMAD MULYADI YOGI ALI RACHMAN CHRISTOPH RATNO NUGROHO M. RIZKY PANJI INDRA MICHAEL OKTAVIARI SUAWA ADHE FEBYANTI OLDY GESTAAF WAGIU RONALD PUTRA HUTAPEA DIAN PRADANA RAHADIMULYO EFFENDI ADRIANSYAH MARTA DEWI R

PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT. PT.

PERUSAHAAN ADI SARANA ARMADA (ASSARENT) TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK CENTRAL ASIA, TBK BANK CIMB NIAGA, TBK BANK MANDIRI (PERSERO), TBK BANK MANDIRI (PERSERO), TBK INDOSAT, TBK PRUDENTIAL LIFE ASSURANCE TELEKOMUNIKASI INDONESIA TBK TELEKOMUNIKASI INDONESIA TBK

153205 153210 153201 153206 153211 153202 153207 153212 153203 153208 153213 153204 153209

153003 153006 153009 153013 153001 153011 153004 153007 153010 153014 153002 153012 153005 153008

547