Enterprise Content Management (ECM)

4-daagse training

Enterprise Content Management (ECM) De Enterprise Content Management training leidt op voor de officiële ECM Master certificering van AIIM

International Management Forum Rechtestraat 59 5611 GN Eindhoven

Tel.: +31 (0) 40 246 02 20 Fax: +31 (0) 40 246 00 17

[email protected] www.imf-online.com

4-daagse training Enterprise Content Management (ECM)

Welke informatie vindt u in deze brochure? Enterprise Content Management (ECM) training ..................................................... 3 ECM Master (ECMm) certificering ........................................................................... 3 Over AIIM ................................................................................................................ 3 ERM, BPM en SharePoint trainingen ....................................................................... 3 Doelgroep ................................................................................................................ 3 Voordelen ................................................................................................................ 3 Feedback van voorgaande cursisten ....................................................................... 4 Lesindeling ............................................................................................................... 5 In-company .............................................................................................................. 7 Kosten

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Inschrijven ............................................................................................................... 7 Voorwaarden ........................................................................................................... 7 Andere interessante (certificerende) opleidingen ..................................................... 8 Over International Management Forum ................................................................... 8 Inschrijfformulier ................................................................................................... 10


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Enterprise Content Management (ECM) training De 4-daagse Engelstalige Enterprise Content Management (ECM) training biedt u het volledige theoretische kader dat u in staat stelt het geheel van informatie in de organisatie (in samenhang met relevante componenten en technologieën) te managen. Hiermee wordt bedoeld Electronic Document Management, Electronic Records Management (ERM), Workflow, Business Process Management (BPM), Web Content Management, Collaboration en Digital Asset Management. De centrale vraag tijdens deze opleiding is waarom, wat en hoe u Enterprise Content Management optimaal in uw organisatie implementeert.

ECM Master (ECMm) certificering De Enterprise Content Management (ECM) training dekt het volledige kader van Enterprise Content Management af en leidt tevens op tot ECM Practitioner (ECMp) en ECM Specialist (ECMs). Na 4 dagen bent u volledig op de hoogte van alle ins en outs om ECM efficiënt in uw organisatie te implementeren. Wanneer u het examen succesvol afrondt, ontvangt u het officiële ECM Master certificaat van AIIM. De ECM certificering is 5 jaar geldig.

Over AIIM AIIM is dé internationale autoriteit op het gebied van Enterprise Content Management. AIIM is een objectieve en onafhankelijke non-profitorganisatie.

ERM, BPM en SharePoint trainingen In samenwerking met AIIM organiseren wij tevens de certificerende trainingen: u Electronic Records Management (ERM) u SharePoint u Business Process Management (BPM)

Doelgroep De Enterprise Content Management training is onder andere interessant voor Business Managers, IT Managers, Compliance Officers, Risk Managers, Records Management Professionals, maar ook voor solution integrators en providers, sales consultants, project managers en technische staf.

Voordelen u u u

De ECM certificering staat garant voor een internationaal aantoonbaar kwaliteitsniveau. U positioneert uzelf definitief als ECM professional binnen het vakgebied. U bent op de hoogte van de ‘real world solutions’ en ‘best practices’ voor de uitdagingen die u in uw dagelijkse praktijk tegenkomt.


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u u

U komt in contact met ECM topexperts in het vakgebied die openstaan voor inhoudelijke discussie. U heeft toestemming om de officiële logo’s van AIIM op al uw communicatie-uitingen (business cards, e-mail, e.d.) op te nemen.

Feedback van voorgaande cursisten “AIIM’s training programs are essential to anyone in Information Management. Without up to date training, systems and programs are set up ... but may be at risk, in the long run, if developed by the under trained. The Information Management Industry as a whole is developing at the speed of light, so even someone like myself (a 23 year veteran) needs to refresh their training and stay on top of technology and advancement in trends to understand how to apply it. AIIM’s training programs provide this education.” TK Train, CRM, ECMp, MBA, Document Control Manager, Gambro “Enterprise records management or content management projects are comprised of cross functional teams with various backgrounds and specialties. It is important to the success of such projects that interdisciplinary teams develop a common lexicon and understanding of key concepts as fast as possible to enable collaboration. AIIMs educational curricula serve this need quickly and excellently.” Jayne Bellyk, RIM Program Manager, Chevron Phillips Chemical Company LP “Kodak clearly understands the value of the AIIM ECM courses. Our sales team uses this knowledge often as we support our document imaging resellers in their sales processes.” Todd LeVeque ECMp CDIA+, Director - US Channel Sales, Document Imaging - Graphic Communications Group, Eastman Kodak Company “The AIIM ECM training course provides an extremely comprehensive platform related to the enterprise content management industry and the technologies that support and drive it. The materials are thorough, up-to-date and well presented. I would recommend the course to both vendors and customers of ECM solutions.” John Opdycke, Vice President of Marketing, Hyland Software “Fujitsu chose the AIIM ECM certificate training program to empower our partners with the tools and strategies to help companies world-wide achieve successful ECM implementations.” Pamela Doyle, Director, Fujitsu Imaging Products Group


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Lesindeling ECM Strategie, Concept, Proces en Case The Enterprise Content Management training is built up among four essential pilars: u

the ECM Strategy component provides you with the knowledge to get ownership and support by senior executives and users;

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the ECM Concept component covers the information lifecycle and related concepts such as Electronic Document Management, Collaboration, Business Process Management and Electronic Records Management;

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the ECM Process component covers the implementation of programs and projects, and related processes such as Information Governance, Concepts of Operations, Information Survey, Business Case, IT infrastructure details and After Implementation Management; and

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the ECM Case component allows you to discuss, share and learn global best practices for ECM.

DAG I ECM Strategie (Waarom Enterprise Content Management?) u Understand the concept of ECM and its business drivers u Be able to justify a “wake up call” about the need for best practice ECM u Make an explicit link between ECM and current situation u Structure for identifying information assets u Enable content collaboration and reuse across an organization u Identify necessary resources and responsibilities for ECM u Explore the implications of a strategic ECM decision u Gain commitment for change u What’s involved and who’s responsible? DAG II ECM Concept u Understand the information lifecycle, focusing on electronic content: capture, store, manage, preserve and deliver u Consider the sources of information and appropriate capture mechanisms u Decide upon relevant storage models including audit trail and storage technologies u Consider the different concepts for managing information and content, such as BPM, Workflow, Collaboration, and Business Continuity u Review digital preservation techniques u Consider different ways of delivering information and content to employees, partners and customers


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u u u u u u u

Decide upon re-purposing and interoperability Review necessary metadata and indexing Explain the concepts of classification and different approaches depending on local business needs Cover search and retrieval Discuss different levels of access control and security Define interfaces, legacy systems and migration Understand the impact of Legislation, Standards and Regulation

DAG III ECM Proces (Hoe Enterprise Content Management implementeren?) u Manage an ECM program consisting of several coordinated projects u Identify the new roles, responsibilities and organizational structure necessary to provide governance and management u Understand the “Concept of Operations” as a shared vision of an ECM future u Plan and execute an Information Survey – what information do we have? u Develop a Business Case for ECM u Identify the business requirements of ECM systems u Develop and implement a Business Classification Scheme u Understand details of user groups and users u Recognize the impact of implementing ECM on the organization’s IT infrastructure u Plan Pilot Implementation / Model Office u Plan roll-out stage of ECM projects u Recognize the steps involved in sustaining ECM after implementation and realising the benefits DAG IV ECM Case Allow participants to test and use their new knowledge for planning, designing and implementing Enterprise Content Management. u Introduction of Case Studies u Group 1 – Strategy u Group 2 – Concepts u Group 3 – Process u Develop possible solutions u Presentations by Groups u Evaluation & Discussions u Post-Workshop Case Study


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Startdata

De training wordt gehouden in Amsterdam. U kunt op de volgende data deelnemen: Trainingen 2015 u 17 t/m 20 maart 2015 u 2 t/m 5 juni 2015 Neem voor meer informatie over andere startdata of trainingslocaties (bijvoorbeeld in de UK, VS of in Azië) contact met ons op via +31 (0)40 246 02 20 of mail naar [email protected].

In-company Al vanaf 6 deelnemers kunnen wij de Enterprise Content Management training tegen een zeer aantrekkelijke prijs in-company bij u organiseren. Neem contact met ons op voor de mogelijkheden.

Kosten De kosten van de Enterprise Content Management training bedragen € 2.415,- (excl. BTW) per persoon. Dit bedrag is inclusief het trainingsmateriaal, toegang tot 26 webmodules en 3 kansen om deel te nemen aan het ECM Master webexamen van AIIM. Bent u lid van AIIM dan ontvangt u een korting van € 220,-. De kosten van de Enterprise Content Management training bedragen dan € 2.195,- (excl. BTW).

Inschrijven U kunt u inschrijven via onze website www.imf-online.com.

Voorwaarden Payment Payment of the participants full fee for participation will be due 30 days from date of invoice, but not later than 14 days prior to the start of the Enterprise Content Management (ECM) training. Participant cancellation u In the event of the participant giving written notice of his intention to cancel the training allocated to him within 5 working days of booking then there will be no amount due to the organizers. u In the event of the participant giving written notice of his intention to cancel the training allocated to him beyond 5 days of booking then the amount due to the organizers will be 30% of the total liability for the training opportunity. u In the event of the participant giving written notice of his intention to cancel the training allocated to him within 30 days of the delivery date or closure date then the amount due to the organizers will be the total liability for the training opportunity.


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u

In the event of the participant becoming bankrupt or making a composition with his creditors or going into liquidation or being under the appointment of receivers, the organizers reserve the right to cancel any training allocation without being under any liability to refund or abate any charges paid or due herein.

Participant substitution & transfer u Delegates may be substituted until 48 working hours prior to the start of the training without further fee provided notice is given in writing. u Delegates requesting a transfer to a later training date may do so without incurring penalty fees provided the request is received in writing at least 28 days

Andere interessante (certificerende) opleidingen Electronic Records Management (ERM) training De Electronic Records Management training leidt op voor de officiële ERM Master certificering van AIIM. SharePoint training De SharePoint training leidt op voor de officiële SharePoint Master certificering van AIIM. Business Process Management (BPM) Van procesvastlegging naar procesverbetering. Document Management Optimale beheersing van uw documenten(stroom) biedt ongekende voordelen. Kennismanagement in de praktijk Naar een succesvolle aanpak van kennismanagement. Informatiemanagement in de publieke sector 4-daagse opleiding Informatiemanagement in publieke organisaties.

Over International Management Forum International Management Forum (IMF) is gespecialiseerd in het uitgeven van schriftelijke praktijkcursussen en het organiseren van post-HBO opleidingen, masterclasses en (certificerende) trainingen. Wij zijn al meer dan 25 jaar actief op de Nederlandse markt. Internationaal worden onze, veelal Engelstalige, cursussen en trainingen gekocht en bezocht door organisaties uit meer dan 40 verschillende landen.


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Wij ontwikkelen en organiseren onze cursussen in samenwerking met de grote (inter)nationale adviesorganisaties en/of gespecialiseerde kleinere consultancybureaus. Gastauteurs/docenten zijn veelal prominente vakgenoten uit binnen- en buitenland. De cursussen die wij uitgeven en organiseren sluiten direct aan bij het professionele belangstellingsniveau van onze klanten en bestrijken onder meer de volgende vakgebieden: u IT Algemeen u (IT) Project Management u IT Security Management u Algemeen Management u Financieel Management u Belastingen u Facility & Security u HR-Management u Marketing & Sales u Logistiek Management Auteurs/docenten De inhoud van onze cursussen wordt in nauwe samenwerking met vooraanstaande vakspecialisten ontwikkeld. Enkele gerenommeerde organisaties waaraan onze docenten verbonden zijn: Atos, Capgemini, Centennium, Comfort-ia, ConQuaestor, Deloitte, Ernst & Young, Fox-IT, Hedeman Consulting, IBM Business Consulting Services, KPMG, KPN Consulting, Le Blanc Advies, Logica, Nederlands Compliance Instituut (NCI), Ordina, PwC, Sogeti, TPA Global, Twynstra Gudde, Verdonck, Klooster & Associates (VKA) en vele andere. Klanten Onze klanten zijn afkomstig uit middelgrote en grote organisaties, maar ook steeds vaker uit kleinere organisaties, en hebben vrijwel allemaal een managementfunctie. U treft hen aan in alle branches van het bedrijfsleven, de overheid, de zorgsector, het onderwijs, de financiële sector, etc. Enkele van onze klanten zijn: ABN AMRO; Centraal Beheer Achmea; Heineken; IBM; ING; Philips; Interpay; KPN; P&O Nedlloyd; Essent; Post NL; Randstad; Rabobank; Ballast Nedam Engineering; Dagblad de Telegraaf; Akzo Nobel Nederland; Nike Europe; Douwe Egberts; Bruna; Wehkamp; Sony Europe; DSM Engineering Plastic Products; Océ; KLM Cargo; FBTO; Center Parcs; Univé Verzekeringen; Shell Services International; Hewlett-Packard Nederland; Accenture; Commerzbank AG; Compaq Computers; Ericsson Research; SAP, en vele andere bedrijven, banken, verzekeraars, ministeries, gemeenten, hogescholen en universiteiten. Internationaal worden onze cursussen door vergelijkbare organisaties uit meer dan 40 verschillende landen bezocht en gekocht.


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Inschrijfformulier Online inschrijven? Dat kan via www.imf-online.com. Training: Plaats:

Enterprise Content Management (ECM) Amsterdam

Velden gemarkeerd met een * zijn verplicht Startdatum*: q 17 maart 2015 q 2 juni 2015 AIIM Member*: q Ja, u betaalt € 2.195,- (excl. BTW) q Nee, u betaalt € 2.415,- (excl. BTW) Persoongegevens Voornaam: ........................................................................ Tussenvoegsel(s)/Achternaam*:

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Privé-adres: ........................................................................ Postcode/Plaats: ........................................................................ Land: ........................................................................ Bedrijfgegegevens Bedrijfsnaam: ........................................................................ Functie: ........................................................................ E-mail*: ........................................................................ Branche: ........................................................................ Aantal werknemers:

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Interne postcode/Afdeling:

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Adres: ........................................................................ Postcode/Plaats: ........................................................................ Land: ........................................................................


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Telefoonnummer*: ........................................................................ Direct telefoonnummer:

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Faxnummer: ........................................................................ Graag ontvang ik de bevestiging op mijn: q Zakenadres q Privé-adres Factuuradres Invullen indien afwijkend van bedrijfsadres Interne postcode/Afdeling: ........................................................................ Factuuradres: ........................................................................ Postcode/Plaats: ........................................................................ Land: ........................................................................ Inkoopnummer: ........................................................................ BTW-nummer: ........................................................................ Na ontvangst van uw inschrijfformulier sturen wij u een bevestiging en een factuur. Datum*: Handtekening*:

........................................... ........................................................................ Alle prijzen zijn excl. 21% BTW tenzij anders vermeld. Payment Payment of the participants full fee for participation will be due 30 days from date of invoice, but not later than 14 days prior to the start of the Enterprise Content Management (ECM) training. Participant cancellation u In the event of the participant giving written notice of his intention to cancel the training allocated to him within 5 working days of booking then there will be no amount due to the organizers.


Tel.: +31 (0) 40 246 02 20 Fax: +31 (0) 40 246 00 17


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u

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In the event of the participant giving written notice of his intention to cancel the training allocated to him beyond 5 days of booking then the amount due to the organizers will be 30% of the total liability for the training opportunity. In the event of the participant giving written notice of his intention to cancel the training allocated to him within 30 days of the delivery date or closure date then the amount due to the organizers will be the total liability for the training opportunity. In the event of the participant becoming bankrupt or making a composition with his creditors or going into liquidation or being under the appointment of receivers, the organizers reserve the right to cancel any training allocation without being under any liability to refund or abate any charges paid or due herein.

Participant substitution & transfer u Delegates may be substituted until 48 working hours prior to the start of the training without further fee provided notice is given in writing. u Delegates requesting a transfer to a later training date may do so without incurring penalty fees provided the request is received in writing at least 28 days U kunt het inschrijfformulier mailen naar [email protected] of opsturen naar Rechtestraat 59, 5611 GN Eindhoven.


Tel.: +31 (0) 40 246 02 20 Fax: +31 (0) 40 246 00 17


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Enterprise Content Management (ECM)

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