DAFTAR ISI
HALAMAN JUDUL ................................................................................................... i HALAMAN PENGESAHAN PEMBIMBING ........................................................... ii HALAMAN PENGESAHAN PENGUJI .................................................................... iii HALAMAN PERSEMBAHAN .................................................................................. iv HALAMAN MOTTO .................................................................................................. v KATA PENGANTAR ................................................................................................. vi DAFTAR ISI ................................................................................................................ viii DAFTAR TABEL ........................................................................................................ xiii DAFTAR GAMBAR ................................................................................................... xv ABSTRAK ................................................................................................................... xiiv
BAB I PENDAHULUAN 1.1 Latar Belakang ................................................................................... 1 1.2
Rumusan Masalah ................................................................................ 4
1.3
Batasan Masalah .................................................................................. 4
1.4
Tujuan Masalah .................................................................................... 5
1.5
Manfaat Penelitian .............................................................................. 5
1.6
Sistematika Penulisan .......................................................................... 5
BAB II LANDASAN TEORI 2.1 Kajian Literatur .................................................................................... 8 2.2
Film Dental .......................................................................................... 9
2.3
Manual Processing ............................................................................... 10
2.4 Filter Safety Light ................................................................................ 11 2.5
Larutan Pembangkit (Developer) ......................................................... 14
2.6
Larutan Penetap(Fixer) ........................................................................ 14
2.7
Sejarah QFD ........................................................................................ 15
2.8 Pengertian QFD .................................................................................. 15 2.9
Tujuan dan Manfaat QFD ................................................................... 16
2.10 Tahapan-Tahapan Dalam Implementasi QFD ..................................... 17 2.10.1 Tahapan Pembuatan House Quality ........................................ 17 2.10.2 Tahapan Pembuatan Matrik Part Deploymen ......................... 20 2.10.3 Tahapan Pembuatan Matrik Perancangan Proses (Process Planning) ................................................................................. 21 2.10.4 Tahapan Pembuatan Matrik Perencanaan Manufacturing
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Produksi (Manufacturing/Production Planning) ..................... 22 2.11 Produktivitas ........................................................................................ 22 2.12 Uji Normalitas dan Uji Beda ............................................................... 23 BAB III METODOLOGI PENELITIAN 3.1 Metodologi Penelitian .......................................................................... 25 3.1.1 Identifikasi dan Perumusan Masalah .......................................... 26 3.1.2 Penentuan Tujuan Penelitian....................................................... 27 3.1.3 Kajian Literatur ........................................................................... 27 3.1.4 Pengumpulan Data dan Informasi ............................................... 27 3.1.5 Pengolahan Data Dengan QFD ................................................... 27 3.1.6 Identivikasi Atribut yang di Teliti............................................... 28 3.1.7 Penyusunan dan Penyebaran Kuisoner ....................................... 28 3.1.8
Rekap Kuisoner ......................................................................... 28
3.1.9
House of Quality ....................................................................... 28
3.1.10 Menentukan Voice of Custemer (VOC) ................................... 28 3.1.11 Menentukan Derajat Kepentingan ............................................ 29 3.1.12 Menghitung Kebutuhan Teknis dan Voice of Custemer (VOC) 29 3.1.13 Menentukan Operasional Goal................................................. 29 3.1.14 Analisis House of Quality (HOQ) ............................................. 29 3.1.15 Perancangan Fult Tree .............................................................. 29 3.1.16 Pembuatan Matrik Part Deployement ....................................... 30 3.1.17 Membuat Desain Alat ............................................................... 30 3.1.18 Membuat Alat ........................................................................... 30 3.1.19 Uji Coba Alat ............................................................................ 30 3.1.20 Menghitung Waktu dan Produktifitas Kerja ............................. 30 3.1.21 Uji Produktifitas dan Uji T Dengan Menggunakan Software SPSS .......................................................................... 31 3.1.22 Membandingkan Waktu Kerja dan Produktifitas Kerja Alat Portable Dengan Kamar Gelap .................................................. 31 3.1.23 Kesimpulan ............................................................................... 31 3.2 Obyek Penelitian ................................................................................... 31 3.3 Populasi ................................................................................................. 32 3.4 Analisis Data ......................................................................................... 32 3.4.1
Analisis Kuantitatif .................................................................. 33
3.4.2
Analisis Kualitatif .................................................................... 34
3.4.3
Uji Normalitas .......................................................................... 35
3.4.4
Uji Beda ................................................................................... 35 3.4.4.1
Uji Terhadap Peningkatan Produktivitas .................. 36
3.4.5
Perhitungan Perbandingan Kerja Dengan Menggunakan Stopwatch Atau Jam Henti ....................................................... 36 3.4.5.1
Penentuan Garis Pusat dan Batas Pengendali .......... Kontrol ...................................................................... 36
BAB IV PENGUMPULAN DAN PENGOLAHAN DATA 4.1
Deskripsi Alat ...................................................................................... 37
4.2
Quqlity Function Deployment (QFD) .................................................. 39
4.3
Fault Tree Analisis .............................................................................. 44
4.4
Matrik Part Deployment ...................................................................... 44
4.5
Uji Produktivitas .................................................................................. 46
4.6
Uji T Terhadap Prokdutivitas ............................................................... 47
4.7
Perhitungan Perbandingan Kerja Dengan Menggunakan Stopwatch Atau Jam Henti .................................................................................... 49 4.7.1
Perhitungan Waktu Kerja Pencucian di Kamar Gelap ............. 49
4.7.2
Perhitungan Waktu Kerja Menggunakan Alat Pencucian Film Dental Portable......................................................................... 50
BAB V PEMBAHASAN 5.1
Deskripsi Alat ...................................................................................... 52
5.2
Quality Function Deployemen (QFD) ................................................. 54 5.2.1
House of Quality (HOQ) .......................................................... 55 5.2.1.1 Pola Hubungan Antara Kebutuhan Konsumen Terhadap Kebutuhan Teknis....................................... 56 5.2.1.2 Nilai Kepentingan Absolut dan Nilai Kepentinag Relatif Kebutuhan ....................................................... 58
5.2.1.3 Penentuan
Arah
Perbaikan
(Derection
of
Improvement) Kebutuhan Teknis ............................... 59 5.2.1.4 Tingkat Kepentingan Relatif (Importance Rating)..... 60 5.2.1.5 Tujuan (Goal) ............................................................. 61 5.2.1.6 Sales Poin ................................................................... 62 5.2.1.7 Improvement ratio ...................................................... 62 5.2.1.8 Custemer Competitive Evaluation .............................. 63 5.2.1.9 Custemer Requirement ............................................... 63 5.2.1.10 Operational Goal........................................................ 63 5.2.1.11 Prioritas Berdasarkan Berat Bobot Baris (Row Weight) ....................................................................... 64 5.3
Uji Produktivitas .................................................................................. 65
5.4
Uji T Terhadap Produktivitas............................................................... 66
5.5
Perbandingan hasil Perhitungan Waktu Proses Pencucian .................. 67
BAB VI KESIMPULAN DAN SARAN 6.1
Kesimpulan .......................................................................................... 68
6.2
Saran .................................................................................................... 68
DAFTAR PUSTAKA LAMPIRAN
DAFTAR TABEL
Tabel 4.1.
Rekap Kuisioner 1 ............................................................................ 40
Tabel 4.2.
Rekap Kuisioner 2............................................................................. 41
Tabel 4.3.
Rekap Kuisioner 3 Untuk Kmar Gelap 1 .......................................... 42
Tabel 4.4.
Rekap Kuisioner 3 Untuk Kamar Gelap 2 ........................................ 42
Tabel 4.5.
Hasil Perhitungan Uji Compare Mean Menggunakan SPSS ............ 46
Tabel 4.6.
Hasil Rekap Perhitungan Uji Compare Mean Menggunakan SPSS . 47
Tabel 4.7.
Hasil Perhitungan Uji T Terhadap Produktivitas Menggunakan SPSS .................................................................................................. 48
Tabel 4.8.
Rerata, Beda Rerata, dan Uji T Antara Kelompok Kontrol dan Kelompok Eksperimen pada Responden .......................................... 48
Tabel 4.9.
Data Waktu Pencucian di Kamar Gelap ........................................... 49
Tabel 4.10.
Data Waktu Pencucian Menggunakan Alat Pencucian Film Dental Portable............................................................................................. 50
Tabel 5.1.
Hasil Rekap Kuisioner 1 ................................................................... 54
Tabel 5.2.
Hasil Rekap Kuisioner 2 ................................................................... 54
Tabel 5.3.
Hasil Rekap Kuisioner 3 Dari Kamar Gelap 1.................................. 55
Tabel 5.4.
Hasil Rekap Kuisioner 3 dari Kamar Gelap 2 .................................. 55
Tabel 5.5.
Nilai Kepentingan Absolute dan Relatif Kebutuhan Teknis............. 59
Tabel 5.6.
Penentuan Arah Perbaikan (Derecyion of Improvement) Kebutuhan Teknis ................................................................................................ 60
Tabel 5.7.
Tingkat Kepentingan Relatif (Importance Rating) Atribut Produk .. 61
Tabel 5.8.
Nilai Improvemen Ratio Atribut ....................................................... 63
Tabel 5.9.
Prioritas Kebutuhan Konsumen Berdasarkan Bobot Baris ............... 66
Tabel 5.10.
Hasil Uji Produktivitas ...................................................................... 66
Tabel 5.11.
Hasil Uji T Produktivitas .................................................................. 66
DAFTAR GAMBAR
Gambar 2.1
The Wrappings Of An Intra-oral Dental Film .................................. 10
Gambar 2.2
Contoh Gambar Filter Safe Light ..................................................... 12
Gambar 2.3
Comtoh Gambar Hubungan penggunaan Warna Filter Safety Light 12
Gambar 2.4
Contoh Gambar Hubungan Warna Merah Untuk Film Green .......... 13
Gambar 2.5
Houswe of Quality............................................................................. 20
Gambar 2.6
Matrik Part Deployement ................................................................. 21
Gambar 2.7
Simbol Operasi Perancangan Proses ................................................. 22
Gambar 3.1
Diagram Alir Metode Penelitian ....................................................... 25
Gambar 4.1
Tempat Pencucian Film di Kamar Gelap RS.Kencana. .................... 38
Gambar 4.2
House of Quality ............................................................................... 43
Gambar 4.3
Fault Tree Analisis ............................................................................ 44
Gambar 4.4
Matrik Part Deployement ................................................................. 45
Gambar 4.5
Perhitungan Uji Compare Mean Menggunakan SPSS...................... 47
Gambar 4.6
Perhitungan Uji T terhadap Produktivitas Menggunakan SPSS ....... 52
Gambar 5.1
Ruang Kamar Gelap .......................................................................... 52
Gambar 5.2
Desain Alat Pencucian Film Dental Portable ................................... 53
Gambar 5.3
Pola Hubungan Antara Kebutuhan Dengan Kebutuhan Teknis........ 57
