Tanggal : 4,5,11,12 Mei 2012 | Waktu : 09.00 AM-05.00 PM
Introduction The Manager Development Program (MDP) is a comprehensive program that equips managers with the necessary competence to implement their organizations’ strategic objectives. It develops a basic understanding of the different fields of management to ensure that managers do not perform their own management functions in isolation. The MDP provides a broader understanding of management and leadership, and in this way brings real business benefits to participants and their organisations.
Who shoud attend? This program is aimed at middle managers who are currently managing others, or who have the potential to manage others or who wish to grow and develop their management abilities.
Benefits
After successfully completing this program, participants will be able to:
• Become a problem solver and a troubleshooter of business problems, with intrapreneurship approach. Do a feasibility study of business opportunities, reflecting a systems approach to management. • Construct Strategy Map and Balanced Scorecard. • Read, understand and analyze financial statements to determine the financial health of an organization and manage a budget for profit purposes. • Draw up a comprehensive marketing plan, describing the product, price, advertising and distribution mechanisms of the product. • Integrate the programme material into a business plan developed for an existing organization or a new business opportunity. • Implement tools for improving quality such as Six Sigma, PDCA and ServQual in service industry. • Understand Talent Management and applying DiSC in recruitment.
Manager Development Program / Mini MBA
Day 1 Strategic Thinking 08.30 - 10.00
Menjadi Strategic Thinker • Thinking out of the box • Invention – Duplication – Extension – Synthesis • Sumber Innovation • Cara berperilaku proaktif
10.00 - 10.15
Morning Coffee Break
10.15 - 11.45
7 steps for PROBLEM SOLVING
11.45 - 13.00
Lunch Time
13.00 - 15.00
Decision making with CoRT and Matrix Analysis
15.00 - 15.15
Afternoon Coffee Break
15.15 - 17.00
Becoming Troubleshooter : 1. Kiat Mengorganisasi perusahaan dengan efektif 2. Kiat Bertumbuh dengan cepat
Day 2 Trouble Shooter 08.30 - 10.00
Becoming Troubleshooter : • Bertahan di pasar lebih dari 50 tahun. • The Secret of Sustainability. • Why companies fall
10.00 - 10.15
Morning Coffee Break
10.15 - 11.45
Becoming Troubleshooter : Turn Around Strategy
11.45 - 13.00
Lunch Time
13.00 - 15.00
Strategic Thinking: • Define what business are we in? • SWOT and Competetive Benchmark
15.00 - 15.15
Afternoon Coffee Break
15.15 - 17.00
Strategy Map and Balanced Scorecard
Day 4 Production & HR
Day 3 Finance & Marketing 08.30 - 10.00
• Profit and revenue story. • Financial Measurement.
10.00 - 10.15
Morning Coffee Break
10.15 - 11.45
• Reading Financial Report. • Conneting the dots:
Cash Flow - Income Statement - Balanced Sheet
11.45 - 13.00
Lunch Time
13.00 - 15.00
Marketing Strategy: The Discipline of Market Leader - Treacy Wieserma and the Connection with BSC
15.00 - 15.15
Afternoon Coffee Break
15.15 - 17.00
Blue Ocean Strategy vs Red Ocean Strategy
08.30 - 10.00
Business Process Mapping
10.00 - 10.15
Morning Coffee Break
10.15 - 11.45
Six Sigma - PDCA and ServQual
11.45 - 13.00
Lunch Time
13.00 - 15.00
Recruitment - DISC
15.00 - 15.15
Afternoon Coffee Break
15.15 - 17.00
Renumeration and Career Path
The Fasilitator
Daniel Saputro Ir.MM.MBA •
21 years experience in management, training & consultancy
•
Senior Corporate Consultant of: 1. International: Nuqul Group ( Jordan ) - Banpu (Thailand ) dll 2. Government : Jamsostek – Bea Cukai – Sekretariat DPR – Jasa Sarana BUMDBioFarma – Dept Keuangan – Pertamina – LPP BUMN dll 3. Domestic: Indocement - Astra – Triputra – Bosowa – Tunas Ridean Group – MusimMas – Capella – CPSSoft - ILP – Darya Varia – Medifarma – Prafa – Indospring – Acer, dll
•
Facilitator in Commissioners and Directors Course Programme (CDCP)
•
Business & Marketing Lecturer in MBA program
•
Contributor to Tabloid Kontan, Swa Business Magazine dan Jakarta Post
Investment Early Bird before 25 March 2012 : Rp 4.000.000 /person Normal Price : Rp 4.500.000 /person Receive Special Offers!!! Groups of three or more from the same organization qualify for a 10% discount.
BONUS :
FREE One Day MBTI Training
Sharpening your brain. Broadening your insight.
Service Leadership adalah lembaga pelaƟhan manajemen sumber daya manusia yang berdiri sejak tahun 2005. Fokus pelaƟhan kami adalah Layanan Pelanggan (Service Excellence), Tehnik Presentasi dan Mengajar (Training For Trainer) dan Psikologi-Perilaku Manusia. Didukung oleh trainer-trainer yang berpengalaman sebagai prakƟsi bisnis di bidangnya, kami telah berpengalaman bekerjasama dengan berbagai perusahaan besar. Salah satu kata kunci kami dalam bekerjasama dengan klien adalah adapƟf dan melayani. Kami akan selalu terbuka untuk beradaptasi dengan lingkungan persoalan yang dihadapi klien dengan memberikan program yang telah disesuaikan dengan kebutuhan klien kami.
Modul Pelatihan Modul PelaƟhan SERVICE LEADERSHIP untuk Proram Inhouse Training dan Kelas Publik • EXCELLENT SERVICE INTERACTION
• SERVICE QUALITY PROGRAM
• SERVICE SCORECARD
• HANDLING CUSTOMER COMPLAINT
• PERFORMANCE MANAGEMENT
• TRAINING FOR TRAINER
• MYERS BRIGGS TYPE ON INDICATOR
• NEW MANAGERS TRAINING
• HR SCORECARD
• COACHING FOR PERFORMANCE
• CUSTOMER SATISFACTION MEASUREMENT
• EXPANDED DISC
Daftar Perusahaan Yang Telah Menjadi Klien Kami Bank : Bank Indonesia, Standard Chartered Bank, RBS Bank, ANZ Bank, Bank Mandiri, Tbk, Bank InternaƟonal Indonesia, Tbk, Bank CIMB Niaga, Tbk, Bank Bukopin, Tbk, Bank Bumi Putra Indonesia Tbk, Bank Central Asia,Tbk ,Bank Danamon, Tbk, Bank Mega, Tbk, Bank Negara Indonesia (Persero) Tbk, Bank NISP, Tbk, Bank Permata, Tbk, Bank UOB Buana, May Bank Indocorp
Asuransi : AJ Manulife Indonesia, Ace Ina Insurance,,Adira Dinamika MulƟfinance, Asuransi Astra Buana, Asuransi MulƟ Artha Guna
Telekomunikasi : PT Excelcomindo Pratama, Hutchison (3), Sampoerna Telekomuniukasi, PT Nokia In Touch
Rumah Sakit : RS. Mitra InternaƟonal, RS.MMC, RS.Puri Indah, Saint Elisabeth Hospital, Siloam Hospital
Farmasi & Consumer Goods : PT MarƟna Berto, PT Merck Indonesia, PT MulƟ Bintang Indonesia, PT Nestle Indonesia, PT NovarƟs Indonesia
Oil and Gas : PT Conoco Philips Indonesia, PT Tately Indonesia, PT Hess Indonesia, PT Avocet, PT Sodexo, PT Santa Fe Indonusa
Informasi & Investasi
SERVICE LEADERSHIP •
HP 0812.9766.822 (Tohap)
•
HP 0812.802.8352 ( Rina)
•
E-mail :
[email protected]
•
www.serviceleadership.web.id
Rp 4.000.000,Rp 4.500.000,-
Phone Mobile
Name Position Phone Mobile
Name Position Phone Mobile
Name Position Phone Mobile
Phone Mobile
Name Position Phone Mobile
Name Position Phone Mobile
Name Position Phone Mobile
(021) 797 52 02
Position
Position
Phone/Mobile
Name
Name
4,5,11,12 Mei 2012 • PKL 09.00 WIB - 17.00 WIB • Hotel/Apartemen/JDC , Jakarta
MDP Program : A Practical MBA Program
Formulir Registrasi
GraƟs peserta ke-4 apabila perusahaan mendaŌarkan 3 peserta.
Sebelum 25 Maret 2012 Harga Normal untuk 4 hari
Investment & Registration
MDP Program : A PracƟcal MBA Program For Future ExecuƟves
4,5,11,12 Mei 2012
26-27 April 2012 PROBLEM SOLVING & DECISION MAKING
24-25 April 2012 EXCELLENT SUPERVISORY SKILLS
18-19 April 2012 EXPANDED DISC (Batch 14)
17-18 April 202 TRAINING FOR TRAINER ( Batch 21)
13-14 April 2012 MARKETING METRICS : MEASURING MARKETING PERFORMANCE
29 Maret 2012 APPLIED TEAM BUILDING USING MBTI (Batch 14)
OUR AGENDA
Masukkam di berita acara : [JUDUK SEMINAR] dan [NAMA PERUSAHAAN ANDA] pada instruksi pembayarannya.
Bank BCA Kelapa Gading Hibrida A/N : Tohap P Simanjuntak No Acc.: 6300801704
Pembayaran dapat dilakukan dengan mentransfer :
Metode Pembayaran
SERVICE LEADERSHIP Gedung Multika Lt 4 Jl. Mampang Prapatan Raya 71-73 Jakarta 12790 • HP : 0812 976 68 22 (Tohap) : 0812 802 83 52 (Rina) • Fax : (021) 797 52 02 • Pin BB : 2262D278
3 Cara Mudah Untuk Mendaftar
