[PROGRAM STUDI MAGISTER MANAJEMEN TEKNOLOGI] [MASTER’S PROGRAMME IN MANAGEMENT OF TECHNOLOGY]
Jenjang Pendidikan Programme
Kompetensi Lulusan
Graduate Competence
MANAJEMEN PROYEK PROJECT MANAGEMENT Magister Master Lulusan diharapkan memiliki pengetahuan dan kemampuan untuk: x Menguasai pengetahuan pengelolaan proyek, manajerial umum, dinamika dan lingkungan proyek, serta kemampuan interpersonal dan intrapersonal dalam mengembangkan proyek yang berorientasi pada technopreneurship dan sustainabilitas x Melakukan identifikasi, analisis dan pengambilan keputusan yang efektif dan efisien pada setiap aktivitas dan dinamika proyek x Merencanakan dan menilai kelayakan suatu proyek secara terintegrasi dari berbagai aspek x Mengaplikasikan dan mengintegrasikan secara dinamis pengetahuan, kemampuan, metode dan teknik yang sesuai dengan persyaratan proyek untuk mengelola pembangunan dan pengembangan proyek serta operasional bisnis dalam mencapai kepuasan stakeholder Graduates are expected to have knowledge and capability in: Understanding knowledge in project management, general x management, dynamics in project’s surrounding, as well as interpersonal and intrapersonal skills in developing Technopreneurship project and sustainability Performing the identification, analysis and effectiveness of x decision making and efficiency in every activity and project dynamics x Planning and assessing the feasibility of an integrated project from various aspects. x Applying and integrating appropriate knowledge, skills, methods and techniques dynamically to project requirements for managing projects construction and development as well as business operations in achieving stakeholder satisfaction
Kurikulum/Curriculum ITS : 2009-2014
Program Studi Department
1
STRUKTUR KURIKULUM/COURSE STRUCTURE Kode MK Code SEMESTER I 1 PM092201 2
PM092103
3
PM092203
4
PM092207
5
PM092323
SEMESTER II 1 PM092102 2
PM092202
3
PM092321
4
PM092322
SEMESTER III 1 PM092204 2
PM092206
3
PM092324
4
PM092315
SEMESTER IV 1 PM092101 2
PM092205
Nama Mata Kuliah (MK) Course Title Statistik Bisnis Business Statistics Sistem dan Teknologi Informasi Information System and Technology Manajemen Proyek Project Management Manajemen Sumber Daya Manusia Human Resource Management Manajemen Kontrak Contract Management Jumlah sks/Total of credits
sks Credits 2 2 2 2 2 10
Manajemen Teknologi dan Inovasi Management of Technology and Innovation Analisis dan Sistem Keputusan Decision and System Analysis Manajemen Nilai Value Management Manajemen Kualitas dan Resiko Quality and Risk Management Jumlah sks/Total of credits
2
Manajemen Keuangan Financial Management Manajemen Pemasaran Marketing Management Analisis Investasi Proyek Project Investment Analysis Tesis Thesis Jumlah sks/Total of credits
2
Etika Bisnis Business Ethics Manajemen Strategi Strategic Management Jumlah sks/Total of credits
2 2 3 9
2 3 6 13 2 2 4
Kurikulum/Curriculum ITS : 2009-2014
No.
2
SILABUS KURIKULUM/COURSE SYLLABUS
TUJUAN PEMBELAJARAN/ LEARNING OBJECTIVES
Credits: 2 SKS / 2 Semester: I Mahasiswa memahami konsep berfikir secara statistik dan mampu menerapkannya untuk mendukung pengambilan keputusan pada bidang bisnis dan industri. Students have good knowledge in theoretical and applied statistics for supporting decision making process in managing business and industry. x
Mahasiswa dapat menyelesaikan suatu masalah secara statistik, merancang dan membuktikan kebenaran hipotesis penelitian
x
Mahasiswa dapat menganalisis sistem dengan membentuk generalisasinya melalui model-model statistik, seperti: regresi, peramalan, dan reliabilitas
x
Mahasiswa dapat menentukan faktor-faktor yang berpengaruh pada suatu sistem baik secara univariate maupun multivariate
x
Students are able to solve a problem using statistics, to design and to prove research hypotheses
x
Students are able to analyze system and to generalize it using statistic models, such as: regression, forecasting, and reliability
x
Students are able to determine factors, which influence a system using univariate or multivariate techniques
x
Review statistika deskriptif, konsep pengambilan sampel, distribusi probabilitas dan penerapannya, uji hipotesis, konsep lima langkah dalam uji hipotesis, uji hipotesis satu dan dua populasi untuk sampel besar dan kecil
x
Uji data berpasangan, pemeriksaan asumsi, interpretasi output komputer, analisis kasus
x
Goodness of fit test, metoda regresi, ANOVA
KOMPETENSI/ COMPETENCY
POKOK BAHASAN/ SUBJECTS
Kurikulum/Curriculum ITS : 2009-2014
MATA KULIAH/ COURSE TITLE
PM092201: STATISTIK BISNIS PM092201: Business Statistics
3
Resiko produsen dan resiko konsumen, interpretasi distribusi normal dengan Six Sigma
x
Metoda multivariat (metoda pengelompokan, analisis faktor, analisis diskriminan), metode peramalan (smoothing dan ARIMA)
x
Review of descriptive statistics, concepts of data sampling, probability distribution and it’s application, hypothesis test, concepts of 5 steps in hypothesis test, hypothesis tests for single and double populations for large and small samples
x
Test of pair wise data, examination of assumptions, computer output interpretation, case study analysis
x
Goodness of fit test, regression model, ANOVA
x
Producer and consumer risks, normal distribution interpretation with Six Sigma
x
Multivariate method (grouping method, factor analysis, discriminant analysis), forecasting method (smoothing and ARIMA)
x
Hair, et al., Multivariate Data Analysis, Pearson Education, 2006.
x
Kutner, et al., Applied Regression Model, Mc-Graw Hill, 2008.
x
Levin, R., Statistics for Management, PHI, 2003.
x
Montgomery, D. C., Introduction to Statistical Quality Control, New York: John Wiley & Sons, 2001.
x
Trivedi, K., Probability and Statistics with Reliability, Queuing and Computer Science Applications, New York: John Wiley & Sons, ISBN: 9780471333418, 2001.
Kurikulum/Curriculum ITS : 2009-2014
PUSTAKA UTAMA/ REFERENCES
x
4
SILABUS KURIKULUM/COURSE SYLLABUS
TUJUAN PEMBELAJARAN/ LEARNING OBJECTIVES
KOMPETENSI/ COMPETENCY
Credits: 2 SKS/ 2 Semester: I Mahasiswa memiliki pengetahuan untuk menganalisis kasus yang berkaitan dengan sistem informasi. Students are expected to have knowledge in carrying out case analysis, which relates to information system. x
Mahasiswa dapat menguraikan peran sistem dan teknologi informasi dalam organisasi dan menguraikan fungsi utama database beserta macam-macam
x
Mahasiswa dapat menguraikan peran subsistem-subsistem sistem informasi pada organisasi seperti: CRM, ERP, dan SCM
x
Mahasiswa dapat menganalisis permasalahan yang berkaitan dengan sistem dan teknologi informasi dalam organisasi
x
Students are able to describe the role of system and information technology in an organization and to describe the main function of various types of database
x
Students can describe the role of sub-systems in information system of an organization such as: CRM, ERP, and SCM
x
Students are able to analyze problems, which are related to information system and technology
Kurikulum/Curriculum ITS : 2009-2014
MATA KULIAH/ COURSE TITLE
PM092103: SISTEM DAN TEKNOLOGI INFORMASI PM092103: Information System and Technology
5
PUSTAKA UTAMA/
Pengertian dasar sistem informasi; peran teknologi informasi yang semakin meningkat, Global Information Society, komponenkomponen sistem informasi, aktivitas dalam sistem informasi
x
Penggunaan teknologi informasi dalam kompetisi bisnis: keunggulan strategis, rantai nilai, sistem informasi strategis, virtual company. Mengembangkan strategi bisnis teknologi informasi (TI): perencanaan organisasi, model bisnis, arsitek TI, implementasi TI, manajemen perubahan
x
Manajemen sumber daya data: konsep data, jenis database, DBMS, model relasional
x
Sistem e-business: sistem bisnis fungsional, cross-functional enterprise applications, data entry dan otomatisasi, kolaborasi perusahaan, CRM, ERP, SCM. Sistem e-commerce: lingkup ecommerce, teknologi e-commerce, sistem pembayaran elektronik, B2B, B2C
x
Decision support systems: bisnis dan decision support, kualitas informasi, OLAP, data mining, executive information systems, intelligent agents, expert systems
x
Fundamental knowledge of information system: the increasing value of IT, global information society, components of information system, information system activities
x
The use of information technology in business competition: strategic advantage, value chain, strategic information system, virtual company. Developing information technology strategy: organizational planning, business models, IT architecture, implementing IT, change management
x
Data resource management: data concept, database types, DBMS, relational model
x
E-business system: functional business systems, cross-functional enterprise applications, data entry and automation, enterprise collaboration, CRM, ERP, SCM. E-commerce system: e-commerce scope, e-commerce technology, electronic payment systems, B2B, B2C
x
Decision support systems: business and decision support, information quality, OLAP, data mining, executive information systems, intelligent agents, expert systems
x
O’Brien, J. A., Management Information Systems, 6th Ed., USA:
Kurikulum/Curriculum ITS : 2009-2014
POKOK BAHASAN/ SUBJECTS
x
6
REFERENCES
McGraw-Hill, 2004.
SILABUS KURIKULUM/COURSE SYLLABUS
TUJUAN PEMBELAJARAN/ LEARNING OBJECTIVES
KOMPETENSI/ COMPETENCY
Credits: 2 SKS/ 2 Semester: I Mahasiswa dapat memahami life cycle project dan mengintegrasikannya dengan project management body of knowledge dengan mengaplikasikan ketrampilan, tools, dan teknologi dalam pengelolaan proyek untuk mencapai tujuan proyek. Students are able to understand project life cycle and integrate it into project management body of knowledge by applying skills, tools and technology in project implementation to meet project objectives x
Mahasiswa dapat memahami konsep proyek dan manajemen proyek
x
Mahasiswa dapat memahami siklus dan proses manajemen proyek yang meliputi: inisiasi, perencanaan, pelaksanaan, pengendalian dan serah terima proyek
x
Mahasiswa dapat mengintegrasikan dan menerapkan body of
Kurikulum/Curriculum ITS : 2009-2014
MATA KULIAH/ COURSE TITLE
PM092203: MANAJEMEN PROYEK PM092203: Project Management
7
POKOK BAHASAN/ SUBJECTS
PUSTAKA UTAMA/ REFERENCES
x
Students are able to understand project and management concepts
x
Students are able to understand the cycle and project management process which consists of: initiation, planning, executing, monitoring and control, and project closing and handover
x
Students can integrate and apply the project management body of knowledge into project cycle
x
Definisi proyek, siklus proyek, proses manajemen proyek
x
Inisiasi proyek, perencanaan proyek, pelaksanaan proyek, pengendalian dan serah terima proyek
x
Organisasi proyek, manajemen integrasi proyek, manajemen ruang lingkup proyek
x
Manajemen waktu proyek, manajemen keuangan proyek, manajemen kualitas proyek, manajemen sumber daya manusia pada proyek
x
Manajemen komunikasi proyek, manajemen resiko proyek, manajemen pengadaan proyek
x
Project definition, project life cycle, project management processes
x
Initiating project, project planning, project execution, project monitoring & controlling, project closing
x
Project organization, project integration management, project scope management
x
Project time management, project cost management, project quality management, project human resource management
x
Project communication management, project risk management, project procurement management
x
Gray, C.F., and Larson, E.W., Project Management: The Managerial Process,, USA: McGraw-Hill, 2008.
x
Kerzner, H., Project Management: A Systems Approach to Planning Scheduling and Controlling, New Jersey: John Willey & Sons, 2006.
x
Project Management Institute, A Guide to the Project Management Body of Knowledge, 3rd Ed., Pennsylvania, USA,
Kurikulum/Curriculum ITS : 2009-2014
knowledge manajemen proyek ke dalam siklus proyek
8
SILABUS KURIKULUM/COURSE SYLLABUS
MATA KULIAH/ COURSE TITLE
TUJUAN PEMBELAJARAN/ LEARNING OBJECTIVES
PM092207: MANAJEMEN SUMBER DAYA MANUSIA PM092207: Human Resource Management Credits: 2 SKS/ 2 Semester: I Mahasiswa akan dapat memahami dan membuat suatu sistem pengelolaan sumber daya manusia (SDM) suatu perusahaan atau instansi sesuai dengan perkembangan lingkungan organisasi saat ini Students are able to understand and create a human resource management system of an enterprise or institution, which is relevant to most recent organization development
Kurikulum/Curriculum ITS : 2009-2014
2004.
9
x
Mahasiswa dapat mengidentifikasi kebutuhan lingkungan organisasi (pemangku kepentingan luar dan dalam) di suatu perusahaan atau instansi
x
Mahasiswa dapat menseleksi SDM yang sesuai untuk suatu perusahaan atau instansi tertentu
x
Mahasiswa dapat mengakomodasi dan membuat unit pendukung Work Safety & Health, yang sesuai dengan kebutuhan perusahaan atau instansi
x
Students are able to identify the needs of organization environment (inside & outside stakeholders) in a company or agency
x
Students are able to do human resource selection for employment in a particular company or institution
x
Students are able to accommodate and provide supporting Work Safety & Health unit, which is relevant to the requirements of a companies or institution
x
Lingkungan organisasi (dalam dan luar), organisasi
x
Analisis pekerjaan, perekrutan staf, kepegawaian dan evaluasi
x
Perencanaan dan pengembangan karir, sistem pembayaran dan keuntungan pegawai, kompetensi
x
Kepribadian dan motivasi
x
Kesatuan dan komitmen, unit pendukung (kesehatan dan keselamatan kerja)
x
Organization environment (inside and outside), organization
POKOK BAHASAN/ SUBJECTS
PUSTAKA UTAMA/ REFERENCES
x
Job analysis, staff recruitment, staffing and evaluation
x
Career planning and development, payment system and employee benefit, competence
x
Personality and motivation
x
Union and commitment, supporting unit (work safety and health)
x
Johen, G.R., Organization Theory, Prentice Hall, 2000.
x
Gary, D., Human Resources Management, Prentice Hall, 2003.
x
Luthans, Organization Behavior, McGraw-Hill, 1995.
x
Bowin, R. B., Human Resources Management, Prentice Hall, 1996.
Kurikulum/Curriculum ITS : 2009-2014
KOMPETENSI/ COMPETENCY
10
MATA KULIAH/ COURSE TITLE
TUJUAN
PM092323: MANAJEMEN KONTRAK PM092323: Contract Management Credits: 2 SKS/ 2 Semester: I
Mahasiswa dapat mengaplikasikan konsep manajemen kontrak yang
Kurikulum/Curriculum ITS : 2009-2014
SILABUS KURIKULUM/COURSE SYLLABUS
11
PEMBELAJARAN/ LEARNING OBJECTIVES
meliputi perencanaan kontrak, proses tender dan penetapan pemenang, serta administrasi kontrak yang sesuai dengan kondisi umum dan kondisi khusus pada suatu proyek.
KOMPETENSI/ COMPETENCY
POKOK BAHASAN/ SUBJECTS
x
Mahasiswa dapat merencanakan kontrak
x
Mahasiswa dapat melaksanakan tender dan pemilihan kontrak
x
Mahasiswa dapat mengevaluasi persyaratan dan kondisi kontrak
x
Students are able to plan a contract
x
Students are able to execute tender and selection of contract
x
Students are able to evaluate terms and conditions of a contract
x
Perencanaan kontrak: proses perencanaan kontrak, perencanaan kontrak, tugas dan tanggung jawab pihak yang terlibat pada proyek, tipe-tipe kontrak
x
Tender dan pemilihan kontrak: tender kompetitif, perencanaan dan persiapan tender, penetapan dan pemilihan kontrak
x
Persyaratan dan kondisi kontrak: kondisi umum kontrak, hak dan kewajiban owner, perencana, pengawas dan kontraktor, pembayaran, waktu penyelesaian, subkontraktor, asuransi dan jaminan pekerjaan, subkontraktor, perselisihan dan klaim
x
Contract planning: contract planning process, contract plan, roles and responsibilities of involved parties, types of contracts
x
Tendering and placing the contract: competitive tendering, tender planning and preparation, placing the contract and awarding to successful bidder
x
Terms and conditions of contract: standard terms of contracts, rights and obligation of owner, planner, supervisor and contractor, payments, completion time, subcontractor, insurance & bonds, disputes and claims
Kurikulum/Curriculum ITS : 2009-2014
Students are able to apply contract management concepts, which comprise: contract planning, tendering process, selection of successful bidder and contract administration in accordance with general conditions and particular conditions of a project.
12
x
Marsh, P. D. V., Contracting for Engineering and Construction Projects, Burlington, USA: Gower Publishing Company, 2000.
x
Hughes, W. and Murdoch, J., Construction Contract: Law and Management, UK: Taylor& Francis, 2008.
x
FIDIC, Conditions of Contract for Construction, Switzerland, 1999.
SILABUS KURIKULUM/COURSE SYLLABUS MATA KULIAH/
PM092102: MANAJEMEN TEKNOLOGI DAN INOVASI
Kurikulum/Curriculum ITS : 2009-2014
PUSTAKA UTAMA/ REFERENCES
13
COURSE TITLE
PM092102: Management of Technology and Innovation Credits: 2 SKS/ 2 Semester: II
Students understand the concepts and principles of management of technology, innovation and technopreneurship. They are expected to be able to create a scenario for it’s implementation and development for gaining a competitive advantage for the company. x
Mahasiswa dapat memahami konsep/prinsip manajemen teknologi dan inovasi dan dapat mengerti pentingnya inovasi dalam bisnis
x
Mahasiswa mampu mengidentifikasi kebutuhan teknologi, melakukan pemilihan dan transfer serta mengembangkan teknologi dengan mempertimbangkan aspek bisnis dan sosial secara komprehensif
x
Mahasiswa mampu menstimulasi menuju organisasi yang inovatif serta membuat skenario yang menggerakkan inovasi secara nyata dalam bisnis
x
Students are able to understand the concepts/principles of management technology and innovation and the importance of innovations in the business field
x
Students are able to identify technology requirements, conduct selection and the transfer and develop the technology considering the business and social aspects comprehensively
x
Students are able to stimulate an organization to become an innovative organization and to create a scenario that drives a real innovation in business
x
Konsep dasar managemen teknologi dan inovasi: definisi, klasifikasi, proses, pentingnya inovasi, manajemen teknologi, manajemen
x
Prinsip daur hidup teknologi dan produk, respon pasar serta
KOMPETENSI/ COMPETENCY
POKOK BAHASAN/ SUBJECTS
Kurikulum/Curriculum ITS : 2009-2014
TUJUAN PEMBELAJARAN/ LEARNING OBJECTIVES
Mahasiswa memahami konsep dan prinsip-prinsip manajemen teknologi, inovasi dan technopreneurship dan diharapkan mampu membuat skenario penerapan dan pengembangannya untuk bisa mendapatkan keunggulan bersaing bagi perusahaan.
14
PUSTAKA UTAMA/ REFERENCES
x
Audit kapabilitas teknologi serta pemilihan teknologi, strategi manajemen teknologi dan inovasi
x
Perencanaan inovasi: penemuan, inovasi dan daya saing, pengembangan produk, intelectual property, skenario dan rencana bisnis, technopreneurship
x
Organisasi, sistem manajemen, pengetahuan berbasis ekonomi, manajemen sumber daya dan pengembangan
x
The basic concepts of management of technology and innovation: definition, classification, process, the importance of innovation, management of technology, management
x
Principles of technology and production life cycle, the market response and stage of development, technometrics
x
Audit of technological capability and the selection of technology, strategy of management of technology and innovation;
x
Innovation planning: invention, innovation, and competitiveness, product development, intellectual property and business and plan scenario, technopreneurship
x
Organization, management system, knowledge-based economy, management in R & D
x
Khalil, T., Management of Technology: The Key to Competitiveness and Wealth Creation. Mc Graw Hill, 2000.
x
Von S., B., Managing Innovation Design and Creativity, London Business School, 2003.
x
White, M.A, Bruton, G.D., The Management of Technology and innovation: Strategic Approach, Canada: Thompson-South Western, 2007.
Kurikulum/Curriculum ITS : 2009-2014
tahapan perkembangannya, pengukuran teknologi
15
SILABUS KURIKULUM/COURSE SYLLABUS
TUJUAN PEMBELAJARAN/ LEARNING OBJECTIVES
KOMPETENSI/ COMPETENCY
PM092203: ANALISIS DAN SISTEM KEPUTUSAN PM092203: Analysis and Decision Systems Credits: 2 SKS/ 2 Semester: II Mahasiswa menguasai model-model dan algoritma pengambilan keputusan, memahami konsep berfikir secara statistik untuk mendukung pengambilan keputusan. Students understand the models and algorithms of decision making, and the concept of statistical thinking as supports for decision making. x
Mahasiswa mampu menjelaskan arti dan proses pengambilan keputusan dan memahami analisis sistem dan perekayasaan sistem
x
Mahasiswa mengetahui berbagai contoh model-model pengambilan keputusan dan merumuskan pemodelan pengambilan keputusan dengan riset operasional dan melakukan interpretasi dari model-model matematis
x
Mahasiswa dapat menganalisis pengambilan keputusan secara kuantitatif dan menerapkan metode pengambilan keputusan dalam beresiko
x
Students can explain the definition and process of decision making, and understand system analysis and system engineering concepts
x
Students understand various examples of decision making model and are able to formulate decision models using operational research and to make interpretation of mathematical models
x
Students are able to apply quantitative decision making and risk
Kurikulum/Curriculum ITS : 2009-2014
MATA KULIAH/ COURSE TITLE
16
x
Arti dan proses pengambilan keputusan, model transportasi dan penugasan, teori permainan, keputusan dalam keadaan resiko, diagram pohon keputusan, pengantar dan definisi analisis dan perekayasaan sistem
x
Pemrograman linear; formulasi (penentuan variabel, fungsi obyektif dan kendala, penyelesaian grafis, metode simplex, dualitas dan analisis sensitivitas. Pemrograman linier integer (total integer, zero-one, campuran) dan penyelesaiannya dengan cara branch and bound
x
Pemodelan transportasi, transshipment dan assignment, pemrograman dinamik (recursive, forward-backward, knapsack)
x
Analisis jaringan; rute terpendek, rentang pohon minimal dan arus maksimal
x
Pengambilan keputusan dengan multi-kriteria; pemrograman sasaran, proses hirarki analitis dan model perhitungan skor
x
Definitions and process of decision making, transportation and assignment models, trick theory, decision in conditions of risk, decision tree diagram, introduction and definition of analysis and systems engineering
x
Linear programming, formulation (determination of variables, objective function and constraints), graphical solution, simplex method, duality and sensitivity analysis. Integer linear programming (integer total, zero-one, mixed) and finishing with a branch and bound
x
Modelling of transportation, transshipment and assignment, dynamic programming (recursive, forward-backward, knapsack)
x
Network analysis; shortest route, minimum spanning tree and maximum flow
x
Multicriteria decision making; goal programming, analytical hierarchy process and scoring model
x
Taylor III, B. W., Introduction to Management Science, Eight Ed., International Edition, Upper Saddle River, New Jersey: Prentice Hall, Pearson Education, Inc., 2004.
x
Djakman, C.D., Silvira, V., and Bachtiar, Y.S., Sains Management, (Terjemahan Bahasa Indonesia) Penerbit Salemba Empat: Jakarta,
POKOK BAHASAN/ SUBJECTS
PUSTAKA UTAMA/ REFERENCES
Kurikulum/Curriculum ITS : 2009-2014
decision making methods
17
2005.
SILABUS KURIKULUM/COURSE SYLLABUS
TUJUAN PEMBELAJARAN/ LEARNING OBJECTIVES
KOMPETENSI/ COMPETENCY
Mahasiswa dapat menerapkan konsep manajemen nilai untuk meningkatkan nilai proyek dengan menerapkan tools, teknik dan metoda guna memaksimumkan fungsi dan menurunkan biaya selama umur ekonomis proyek dalam memenuhi persyaratan proyek yang ditetapkan oleh pemangku kepentingan. Students are able to apply value management concepts for improving project value by applying tools, techniques and methods for maximizing function and reducing cost along the project life time in order to meet project requirements as requested by stakeholders x
Mahasiswa dapat memahami konsep dan peran manajemen nilai pada proyek
x
Mahasiswa dapat memahami profesionalisme manajemen nilai
x
Mahasiswa dapat memahami dan menerapkan tools, teknik, metoda dan proses rencana kerja manajemen nilai pada suatu
Kurikulum/Curriculum ITS : 2009-2014
MATA KULIAH/ COURSE TITLE
PM092321: MANAJEMEN NILAI PM092313: Value Management Credits: 2 SKS/ 2 Semester: II
18
POKOK BAHASAN/ SUBJECTS
PUSTAKA UTAMA/ REFERENCES
x
Students are able to understand the value management concept and its implementation for the project
x
Students are able to understand professionalism in value management
x
Students are able to understand and to apply the tools, techniques, methods and job plan process of value management on a particular project
x
Konsep manajemen nilai
x
Perkembangan manajemen nilai dan prospeknya di masa yang akan datang
x
Aplikasi manajemen nilai pada berbagai sektor, rencana kerja manajemen nilai, analisis fungsi
x
Kreatifitas dan dinamika tim, biaya life cycle, pengambilan keputusan
x
Studi kasus penerapan manajemen nilai pada suatu proyek
x
Value management concepts
x
Value management development and future prospects
x
Value management application on various sectors, value management job plan, function analysis
x
Creativity and team dynamics, life cycle cost, decision making
x
Case study on application of value management on a project
x
Dell’Isola, A.J., Value Engineering in the Construction Industry, New York, USA: Van Nostrand Reinhold Ltd.
x
Kelly, J., Male, S., and Graham, D., Value Management of Construction Projects, Oxford, UK: Blackwell Science Ltd., 2004.
x
Kelly, J., and Male, S., Value Management in Design and Construction: The Economic Management of Projects, London, UK: E&FN Spon, 1996.
x
Zimmerman, L., and Hart, G., Value Engineering: A Practical Approach for Owners, Designers and Contractors, New York, USA:
Kurikulum/Curriculum ITS : 2009-2014
proyek
19
SILABUS KURIKULUM/COURSE SYLLABUS
MATA KULIAH/ COURSE TITLE
PM092322: MANAJEMEN KUALITAS DAN RESIKO PM092322:Quality and Risk Management Credits: 3 SKS/ 3 Semester: II
TUJUAN PEMBELAJARAN/ LEARNING OBJECTIVES
Mahasiswa dapat mengimplementasikan sistem manajemen kualitas melalui kebijakan, prosedur, dan proses dari perencanaan, penjaminan dan kontrol kualitas serta perbaikan proses kualitas yang berkelanjutan, sehingga proyek dapat diselesaikan sesuai dengan persyaratannya. Mahasiswa dapat menerapkan proses manajemen risiko yang meliputi: identifikasi, assessment, respons, monitoring dan
Kurikulum/Curriculum ITS : 2009-2014
Van Nostrand Reinhold Ltd., 1997.
20
controlling risiko, sehingga dampak negatif proyek dapat dikurangi dan meningkatkan dampak positif.
x
Mahasiswa dapat memahami konsep manajemen kualitas proyek
x
Mahasiswa dapat menggunakan tools dan teknik manajemen kualitas untuk merencanakan, menjamin dan mengontrol kualitas proyek
x
Mahasiswa dapat memahami konsep manajemen risiko dan menerapkan tools dan teknik manajemen risiko untuk mengidentifikasi, menganalisis, mengendalikan dan memantau serta mereview risiko proyek
x
Students understand project quality management concepts
x
Students are able to apply tools for quality management and techniques for planning, assurance and controlling project quality
x
Students are able to understand risk management concepts and to apply risk management tools and techniques for identifying, analyzing, controlling and monitoring, and reviewing project risks
x
Konsep manajemen kualitas, filosofi dari beberapa penemu manajemen kualitas
x
Perencanaan kualitas, penjaminan kualitas, kontrol kualitas, kontrol proses secara statistik
x
ISO 9000 series
x
Manajemen resiko: konsep manajemen, perkembangan manajemen, identifikasi, analisis, pengendalian, pemantauan, dan pengkajian risiko, serta aplikasi manajemen risiko pada proyek
x
Studi kasus
KOMPETENSI/ COMPETENCY
POKOK BAHASAN/ SUBJECTS
Kurikulum/Curriculum ITS : 2009-2014
Students are able to implement quality management systems through policy, procedure and process from planning, assurance and controlling quality, and a continual improvement process in order to meet projects quality requirement. Students should also be able to apply project risk management process which comprises: risk identification, assessment, response, risk monitoring and control, so that the negative impacts of project can be minimized and the positive impacts can be maximized.
21
PRASYARAT/ PREREQUISITE
Quality management concepts, philosophy from several quality management inventors
x
Quality management system (quality planning, quality assurance, quality control), statistical process control
x
ISO 9000 series
x
Risk management: concept, development, identification, analysis, control and monitoring, corrective action, application of risk management in project
x
Case study
x
Barkley, B.T., Project Risk Management, USA: McGraw-Hill, 2004.
x
Cooper, D., et.al., Project Risk Management Guidelines: Managing Risk in Large Projects and Complex Procurement, New Jersey: John Willey & Sons, 2005.
x
Heldman, K., Project Manager’s Spotlight on Risk Management, Alameda, USA: SYBEX Inc., 2005.
x
Juran, J.M., dan Gryna, F.M., Quality Planning and Analysis, USA: McGraw-Hill, 1993.
x
Mitra, A., Fundamental of Quality Control and Improvement, New Jersey, USA: Prentice Hall, 1998. Statistik Bisnis Business Statistics
SILABUS KURIKULUM/COURSE SYLLABUS MATA KULIAH/
PM092204: MANAJEMEN KEUANGAN
Kurikulum/Curriculum ITS : 2009-2014
PUSTAKA UTAMA/ REFERENCES
x
22
COURSE TITLE
PM092204: Financial Management Credits: 2 SKS/ 2 Semester: III Mahasiswa dapat menganalisis permasalahan di bidang ekonomi dan keuangan mikro perusahaan/makro kebijakan pemerintah. Students are able to do micro- and macro- economics and finance analyses for solving related problems in enterprise and government policies x
Mahasiswa dapat memahami aplikasi ilmu ekonomi dalam hubungannya dengan kebijakan ekonomi keuangan makro maupun ekonomi keuangan mikro perusahaan, konsep Time Value of Money dalam hubungannya dengan perencanaan investasi, strategi pricing produk untuk diaplikasikan kedalam 3 (tiga) model struktur pasar serta pengaruh dari perubahan harga terhadap permintaan, menghitung elastisitasnya baik untuk fungsi permintaan linier maupun non linier
x
Mahasiswa mampu menganalisis kinerja keuangan perusahaan melalui analisis rasio, merencanakan keuangan dan menganalisis penggunaan dana strategis (jangka panjang)
x
Mahasiswa memahami konsep dasar penentuan nilai tukar Valas, Dividen dan keputusan restrukturisasi, reorganisasi dan likuidasi perusahaan dengan menganalisis kinerja keuangan perusahaan
x
Students understand the application of economics in relation to macro-economic policy and enterprise economic microfinance, the concept of Time Value of Money in relation to investment planning, product pricing strategies to be implemented in 3 (three) models of the market structure, the effects of price changes to demand, and it’s elasticity for linear and non linear demand functions
x
Students are able to analyze enterprise's financial performance through ratio analysis, and to plan and analyze financial strategic long term use of funds
x
Students understand the basic concept for determining foreign exchange, dividends and decision for restructurization, reorganization and liquidation of the enterprise by analyzing the company’s financial performance
x
Konsep dasar ekonomi keuangan mikro; hukum supply demand
KOMPETENSI/ COMPETENCY
POKOK
Kurikulum/Curriculum ITS : 2009-2014
TUJUAN PEMBELAJARAN/ LEARNING OBJECTIVES
23
PUSTAKA UTAMA/
dan pengaruhnya terhadap perubahan harga, struktur pasar dan konsep insentif; konsep dasar ekonomi makro; pengaruh kebijakan makro terhadap operasional mikro perusahaan; konsep dasar manajemen keuangan x
Keputusan keuangan dan fungsi manajemen keuangan, kepuasan stakeholder, keuangan perusahaan; laporan keuangan dan analisis rasio; laporan keuangan utama, nilai buku dan nilai pasar, teknik penggunaan rasio-rasio keuangan; perencanaan keuangan; arus kas perusahaan, analisis dan penggunaan dana, perencanaan keuangan strategis; analisis leverage; operasi dan finansial leverage serta kombinasinya
x
Kebijakan dividen; prosedur, dana untuk pembagian dividen, kebijakan dividen
x
Keuangan internasional; pendanaan luar negeri, pasar valas, resiko investasi internasional
x
Restrukturisasi, reorganisasi, dan likuidasi; dasar kriteria finansial dalam merestrukturisasi, mereoganisasi, dan melikuidasi perusahaan
x
Basic concepts in microfinance economics; supply demand law and it’s effect to price changes, market structure and concept of incentives; basic concepts of macro economics; the influence of macro policies on micro-enterprise operations; basic concepts of financial management
x
Financial decisions and financial management functions, stakeholder satisfaction, corporate finance; financial reports and ratio analysis; primary financial reports, book and market values, techniques for using financial ratios; financial planning; corporate cash flows, analysis and use of funds, strategic financial planning; leverage analysis; operation and financial leverage and it’s combinations
x
Dividend policy; procedures, funds for dividend distribution, policy
x
International finance; foreign financing, foreign exchange markets, international investment risk
x
Restructurization, reorganization, and liquidation; basic financial criteria in restructuring, reorganizing and liquidating companies
x
Baye, M., Managerial Economics and Business Strategy, 6th Ed., New York: Mc GrawHill, 2007.
Kurikulum/Curriculum ITS : 2009-2014
BAHASAN/ SUBJECTS
24
REFERENCES
x
Levi, H and SarPnat, M., Capital Investment and Financial Decisions, Prentice Hall, 1990.
x
Jaffe, J., Ross, S. A., and Westerfield, R. W., Corporate Finance, 8th Ed., McGraw Hill, 2007.
SILABUS KURIKULUM/COURSE SYLLABUS
TUJUAN PEMBELAJARAN/ LEARNING OBJECTIVES
KOMPETENSI/ COMPETENCY
POKOK BAHASAN/ SUBJECTS
PM092206: MANAJEMEN PEMASARAN PM092206: Marketing Management Credits: 2 SKS/ 2 Semester: III Mahasiswa akan dapat memahami dan membuat rancangan bagaimana mengelola pemasaran pada suatu perusahaan atau instansi. Students are able to understand and make plan on how to develop marketing management in an organization or institution. x
Mahasiswa dapat mengidentifikasi pasar untuk produk barang dan produk jasa, serta barang industri dan barang konsumsi
x
Mahasiswa dapat membuat analisis kelayakan pemasaran suatu perusahaan tertentu dengan menggunakan komponen manajemen pemasaran (mulai dari pemetaan calon konsumen sampai dengan pelayanan purna jual)
x
Mahasiswa dapat mempresentasikan kelayakan analisis pasar
x
Students are able to identify markets for service industries, consumer goods or industrial products
x
Students are able to do marketing feasibility study using marketing management components, starting from consumer mapping to after sale services
x
Students are able to present the mentioned above feasibility study and market analysis
x
Pengelolaan pasar, informasi pasar, segmentasi pasar, positioning dan targeting, strategi pemasaran, pricing, pengembangan produk, pengembangan pasar, pemasaran jasa, promosi, penjualan, pelayanan purna jual
Kurikulum/Curriculum ITS : 2009-2014
MATA KULIAH/ COURSE TITLE
25
Elemen dalam perusahaan
x
4P in marketing mix: product-price-promotion-place and 9 core elements in marketing
x
Elemen utama dalam brand equity, cara untuk menciptakan citra brand yang kuat, word of mouth marketing, serta insiatif-inisiatif lainnya
x
Studi kasus dan latihan untuk aplikasi konsep utama pemasaran dalam situasi real
x
Marketing management, market information, market segmentation, positioning and targeting, marketing strategy, pricing, product development, market development, service marketing, promotion, sales, after sale service
x
Elements of marketing analysis: customers, competitions, company
x
4P in marketing mix: product-price-promotion-place and 9 core elements in marketing
x
Key elements of brand equity, how to create a powerful brand stories, word of mouth marketing and other innitiatives
x
Case studies and workshops for applying the key of marketing concepts into real life situations
x
Sernovitz, A., Word Of Mouth Marketing, Kaplan Publishing, 2006.
x
David, A. A., Building Strong Brands, Free Press, 2002.
x
Kotler & Keller, Marketing Management, edisi 12, Prentice Hall, 2006.
x
Markplus Team, Markplus on Marketing, The Second Generation, by Gramedia, 2007.
x
Malhotra, N.K., Marketing Research, 2004.
analisis
pemasaran:
pelanggan,
kompetisi,
Kurikulum/Curriculum ITS : 2009-2014
PUSTAKA UTAMA/ REFERENCES
x
26
SILABUS KURIKULUM/COURSE SYLLABUS
TUJUAN PEMBELAJARAN/ LEARNING OBJECTIVES
PM092324: ANALISIS INVESTASI PROYEK PM092324: Project Investment Analysis Credits: 3 SKS/ 3 Semester: III
Mahasiswa dapat memahami dan menerapkan aspek-aspek kelayakan proyek untuk dapat menilai kelayakan suatu proyek. Students are able to understand and to apply project feasibility aspects for assessing the feasibility of project alternatives. x
Mahasiswa dapat memahami konsep kelayakan proyek
x
Mahasiswa dapat memahami aspek-aspek kelayakan proyek dan menilai kelayakan suatu proyek
x
Mahasiswa dapat merencanakan dalam proses realisasi dan tahap operasional
x
Students are able to understand project feasibility concepts
x
Students are able to understand project feasibility aspects and to assess the feasibility of a project
x
Students are able to plan realization of a project and the operational phases
KOMPETENSI/ COMPETENCY
Kurikulum/Curriculum ITS : 2009-2014
MATA KULIAH/ COURSE TITLE
27
PUSTAKA UTAMA/ REFERENCES
Proses investasi proyek, pemangku kepentingan dalam investasi proyek
x
Proses pengembangan ide proyek, perencanaan dan analisis, konsep studi kelayakan
x
Aspek pemasaran, aspek teknis, aspek manajemen, aspek keuangan, aspek ekonomi, aspek lingkungan
x
Realisasi proyek, tahap operasioanal
x
Studi kasus penilaian investasi proyek
x
Project investment development
x
Project idea development process, planning and analysis, feasibility study concepts
x
Project investment aspects: market, technical, management, financial, economic, and environment
x
Project realization, operational phases
x
Case study on project investment analysis
x
Miles, E. M., dkk, Real Estate Development: Principles and Process 4th Ed., USA: Urban Land Institute (ULI), 2007.
x
Geltner, D. M., dkk, Commercial Real Estate: Analysis & Investments.
process,
parties
involved
in
project
Kurikulum/Curriculum ITS : 2009-2014
POKOK BAHASAN/ SUBJECTS
x
28
SILABUS KURIKULUM/COURSE SYLLABUS
TUJUAN PEMBELAJARAN/ LEARNING OBJECTIVES
PM092315: THESIS PM092315: Thesis Credits: 6 SKS/ 6 Semester: III Memberi kesempatan kepada mahasiswa untuk bisa menyusun rencana penelitian terapan atau kajian kasus nyata atau implementasi model dengan metodologi yang dikembangkan ke dalam problem di bidang keahliannya secara analitis, kritis dan mandiri. To allow students to design a plan for conducting an applied research, or real case evaluation, or model implementation, using a methodology which is developed from a research problem, which is relevant to their fields of expertise. Students are expected to implement their research activities analytically, critically, and independently.
Kurikulum/Curriculum ITS : 2009-2014
MATA KULIAH/ COURSE TITLE
29
Mahasiswa mampu merinci permasalahan serta memantapkan metoda pengumpulan data (termasuk melakukan persiapan, pengumpulan data, pengolahan data serta penyajian data yang diperlukan) serta memilih teknik analisis yang diperlukan untuk melaksanakan penelitiannya
x
Mahasiswa mampu merancang, melakukan verifikasi, validasi, menganalisis, mensintesis dan mengevaluasi materi penelitian secara kritis untuk memperoleh hasil penelitian yang direncanakan
x
Mahasiswa mampu menyusun laporan penelitiannya dalam bentuk karya ilmiah yang dapat dipresentasikan dalam forum ilmiah sesuai dengan tata tulis dan kaidah ilmiah yang berlaku, mempertahankan argumentasi ilmiahnya terhadap semua pembuktian yang diperoleh dalam proses penelitiannya, serta mampu berkomunikasi secara efektif secara lisan maupun tertulis
x
Students are able to elaborate problems and stabilize the data collection method (including do the preparation, data collection, data processing and presentation of data required) and to select analytical techniques which is necessary to carry out the research
x
Students are able to design, verify, validate, analyze, synthesize and evaluate their research objects critically to obtain results of the planned research
x
Students able to write their research reports in the form of scientific paper and present it in a scientific forum. Preparation of the research reports should be done in accordance to scientific writing scientific principles and procedures. Students should be able to communicate and defend their scientific arguments of their research in written or oral presentation
x
Hussey, J. dan Hussey, R., Business Research: A Practical Guide for Undergraduate and Postgraduate Students, Macmillan Business.
x
Program Pasca Sarjana. Pedoman Penyusunan Tesis. Surabaya: Program Pasca sarjana ITS, 2006.
x
Program Pasca Sarjana. Buku Panduan Baku Mutu. Surabaya: Program Pasca sarjana ITS, 2006.
KOMPETENSI/ COMPETENCY
PUSTAKA UTAMA/ REFERENCES
Kurikulum/Curriculum ITS : 2009-2014
x
30
MATA KULIAH/ COURSE TITLE
TUJUAN PEMBELAJARAN/ LEARNING OBJECTIVES
KOMPETENSI/
PM092101: ETIKA BISNIS PM092101: Business Ethics Credits: 2 SKS/ 2 Semester: IV Mahasiswa memahami dan menerapkan etika dalam bisnis serta memahami bahwa setiap keputusan aktivitas bisnis akan berinteraksi dan bisa memberikan dampak kepada masyarakat dan lingkungan. Students are able to understand and to apply ethics in business and to understand that every decision in business activities will interact and give impacts to the community and the environment. x
Mahasiswa memahami dengan baik dan dapat mengaplikasikan
Kurikulum/Curriculum ITS : 2009-2014
SILABUS KURIKULUM/COURSE SYLLABUS
31
POKOK BAHASAN/ SUBJECTS
etika dalam menjalankan bisnis yang sehat x
Mahasiswa mampu mengembangkan prinsip-prinsip etika dalam bisnis terhadap customer, partner, dan internal perusahaan
x
Mahasiswa memahami dengan baik hubungan timbal balik antara bisnis dan lingkungan, kebijakan-kebijakan di bidang lingkungan, efeknya terhadap aktifitas bisnis dan keuntungan perusahaan, serta konsep sistem manajemen lingkungan
x
Students have a good understanding and are able to apply ethics in a healthy business
x
Students are able to develop the principles of business ethics to customers, partners and in companies internally
x
Students are able to understand the relationship between business and environment, environmental policies, it’s effects to business activities and the company’s benefits, and the concepts of environmental management system
x
Teori stakeholder (budaya pelanggan dalam kaitannya dengan sistem dokumentasi/kontrak, kerjasama), Corporate Social Responsibility; hubungan antara hukum dan etika
x
Etika pengambilan keputusan, dimensi etika manajer dalam pengambilan keputusan bisnis, kemampuan untuk membuat keputusan yang bijaksana dan penuh pertimbangan dalam lingkungan bisnis yang komplek dan penuh tekanan, teori etika bisnis, konsep-konsep etika sebagai landasan utama dalam pengambilan keputusan yang menyangkut moral korporat, seperti skandal, pelecehan seksual dan diskriminasi
x
Hubungan antara bisnis dan lingkungan, pengaruh aktifitas bisnis terhadap kualitas lingkungan, pengaruh kebijakan lingkungan terhadap aktifitas dan keuntungan bisnis
x
Pengenalan konsep dasar kebijakan lingkungan berikut instrumennya, serta dampaknya terhadap bisnis. Penyebab terjadinya masalah lingkungan, alternatif tujuan kebijakan lingkungan dan relevansinya, konsep-konsep sistem manajemen lingkungan untuk meminimisasi dampak lingkungan dari aktifitas bisnis
x
Stakeholder theory (customer culture in relation to the system documentation/contract, cooperation), Corporate Social
Kurikulum/Curriculum ITS : 2009-2014
COMPETENCY
32
PUSTAKA UTAMA/ REFERENCES
x
Ethical decision-making, ethical dimensions of managers in business decision making, ability to make wise decisions and concerns in a complex business environment, which faces high pressure, theory of business ethics, ethical concepts as the main foundation in decision making concerning corporate moral, such as scandals, sexual harassment and discrimination
x
Relationship between business and environment, influence of business activities on environmental quality, environmental policy influence on business activities and profits
x
Introduction to the basic concepts of environmental policy and it’s instruments, and it’s impact on business. Causes of environmental problems, alternatives of environmental policy objectives and it’s relevance, concepts of environmental management systems for minimizing environmental impacts on business activities
x
Cairncross, F., Costing the Earth, Harvard Business School Press, 1992.
x
Reinhardt, F., Vietor, R., Business Management and the Natural Environment, Cases and Text. Southwest Publishing, 1996.
SILABUS KURIKULUM/COURSE SYLLABUS
MATA KULIAH/ COURSE TITLE
PM092205: MANAJEMEN STRATEGI PM092205: Strategic Management Credits: 2 SKS/ 2 Semester: IV
Kurikulum/Curriculum ITS : 2009-2014
Responsibility; the relationship between law and ethics
33
This course is intended to integrate business function courses that have been given at the earlier semesters. The topics discussed include environmental analysis, industry and competition, company strategic resources, competitive strategies, cooperative and corporation, evaluation of strategic options and strategy implementation in the structure devices, system and organization culture. Case studies are given as integral parts of this course in order to sharpen student’s analytical skills. x
Mahasiswa diharapkan mampu melakukan analisis atas lingkungan, industri, kompetisi dan sumberdaya strategik perusahaan
x
Mahasiswa mampu melakukan pemetaan keberadaan strategik perusahaan dalam dimensi-dimensi kapabilitas, peluang dan ancaman
x
Mahasiswa dapat mengembangkan dan memilih opsi strategik yang tepat dan mengimplementasikan opsi strategik yang dipilih dalam rancangan struktur, sistim dan budaya organisasi yang sesuai
x
Students are expected to be able to conduct analysis on company environment, activities, competition and strategic resources
x
Students are able to map the company's strategic presence in the dimensions of capabilities, opportunities and threats
x
Students are able to develop and to select the appropriate strategic options and to implement the selected strategic option in designing relevant appropriate structures, systems and
KOMPETENSI/ COMPETENCY
Kurikulum/Curriculum ITS : 2009-2014
TUJUAN PEMBELAJARAN/ LEARNING OBJECTIVES
Mata kuliah ini dimaksudkan untuk mengintegrasikan matakuliahmatakuliah business functions yang telah diberikan pada semestersemester terdahulu. Topik-topik yang dibahas meliputi analisis lingkungan, industri dan kompetisi, sumberdaya strategik perusahaan, strategi-strategi kompetitif, kooperatif dan korporasi, evaluasi opsiopsi strategik, dan implementasi strategi dalam perangkat-perangkat struktur, sistim dan budaya organisasi. Studi kasus diberikan sebagai bagian integral matakuliah ini dalam upaya mempertajam kemampuan analitik mahasiswa.
34
organizational culture
PUSTAKA UTAMA/ REFERENCES
Proses manajemen strategi: overview, pengembangan strategi: penetapan visi, misi, tujuan dan perumusan strategi
x
Industri dan analisis daya saing, strategi dan daya saing dalam pasar global, evaluasi kapabilitas daya saing dan sumber-daya perusahaan, strategi dan daya saing
x
Model-model bisnis strategis, manajemen untuk eksekusi
x
Strategi budaya korporasi dan leadership
x
Studi kasus
x
Strategic management process: overview, strategy development: vision, mision, goal and strategy establishment
x
Industry and competitiveness analysis, strategy and competitiveness in global market, capability evaluation of corporate competitiveness and resources, strategy and competitiveness
x
Strategic business models, management of internal organization for execution
x
Corporate culture and leadership strategies
x
Case studies
x
Barney, J. B., Gaining and Sustaining Competitive Advantage, 3/e. Upper Saddle River, NJ.: Pearson Education, Inc., 2007.
x
Child, J., and Faulkner, D., Strategies of Cooperation: Managing Alliances, Networks, and Joint Ventures, 2/e. Oxford: Oxford University Press, 2005.
x
Fleisher, Craig S., and Babette E. B., Strategic and Competitive Analysis: Methods and Techniques for Analyzing Business Competition, New Jersey, Upper Saddle River: Pearson Education, Inc., 2003.
x
Hax, A. C., and Majluf, N. S., The Strategy Concept and Process: A Pragmatic Approach, Englewood Cliffs, NJ.: Prentice-Hall, Inc., 1991.
x
Porter, M. E., Competitive Strategy: Techniques for Analyzing Industries and Competitors, New York: The Free Press, 1980.
internal organisasi
Kurikulum/Curriculum ITS : 2009-2014
POKOK BAHASAN/ SUBJECTS
x
35
36
Kurikulum/Curriculum ITS : 2009-2014