LAMPIRAN KUESIONER PENELITIAN Selamat pagi/ siang/ sore. Saat ini saya sedang melakukan penelitian tentang produk baju dari merk Mint. Saya mengucapkan terimakasih kepada Saudara karena telah memberikan waktu luangnya untuk membantu penelitian ini. Identitas Responden 1. Nama
:
2. Jenis kelamin
:
3. Telp/HP
:
4.
:
Email
5. Alamat
:
6. Berapa usia anda
:
7. Pendidikan
: ( lingkari jawaban anda )
tahun
a. SD / Sederajat b. SMP / Sederajat c. SMU / Sederajat d. Akademia / Diploma e. Sarjana 8. Pekerjaan
:( lingkari jawaban anda )
a. Pelajar / Mahasiswa b. Pegawai Swasta c. Pegawai PNS / BUMN / TNI d. Wiraswasta e. Lain-lain : 9. Penghasilan dalam 1 bulan: ( lingkari jawaban anda ) a. ≤ Rp 2.000.000,b. Rp 2.000.001,- s/d Rp 2.500.000,c. Rp 2.500.001,- s/d Rp 3.000.000,d. ≥ Rp 3.000.001,-
10. Sudah berapa lama menggunakan produk baju dari merk Mint : ( lingkari jawaban anda ) a. ≤ 1 tahun b. ≥ 1 tahun s/d ≤ 2 tahun c. ≥ 2 tahun s/d ≤ 3 tahun d. ≥ 3 tahun s/d ≤ 4 tahun e. ≥ 4 tahun
PETUNJUK PENGISIAN Isilah pernyataan-pernyataan di bawah ini sesuai dengan pengalaman dan apa yang saudara rasakan selama menggunakan produk baju dari merk Mint dengan memberi tanda (X) pada kolom yang telah disediakan. Dimana saudara memberikan nilai (skor 1 – 5) terhadap pernyataan yang diajukan. Keterangan kuesioner: 1) STS = Sangat tidak setuju, skor nilai 1 2) TS = Tidak setuju, skor nilai 2 3) N = Netral, skor nilai 3 4) S = Setuju, skor nilai 4 5) SS = Sangat Setuju, skor nilai 5
1. PROMOSI SKOR NO
1
2
PERNYATAAN
STS
Produk Mint di Delta Plaza Surabaya sering melakukan diskon. Kemasan harga paket Produk Mint lebih murah dari pada harga biasa / eceran. Produk Mint sering memberikan hadiah
3
sebagai insentif kepada konsumen. Produk Mint sering melakukan promosi
4
gabungan untuk meningatkan daya tarik pembelian. Produk Mint melakukan pemajangan / display
5
di
tempat
konsumen.
pembelian
untuk
menarik
TS
N
S
SS
2. PELAYANAN SKOR NO
PERNYATAAN STS Produk Mint memberikan bukti fisik yang
1
nyata
kepada
konsumen,
misalnya
penampilan SPG yang rapi dan bersih pada saat melayani konsumen.
2
Produk Mint memiliki kehandalan sesuai dengan yang diharapkan oleh konsumen. SPG Mint memiliki kesigapan / tanggap
3
dalam melayani dan memenuhi kebutuhan konsumen. Produk Mint memiliki jaminan dalam
4
menanamkan
kepercayaan
kepada
konsumen. 5
Produk Mint memiliki empati / perhatian khusus kepada pelanggan secara individu.
TS
N
S
SS
3. SUASANA TOKO YANG NYAMAN SKOR NO
PERNYATAAN STS Exterior Toko Mint Delta Plaza Surabaya
1
memberikan kesan yang menarik kepada konsumen. General interior Toko Mint, seperti musik
2
yang diperdengarkan, warna dinding toko dibuat semenarik mungkin untuk menarik konsumen. Store layout / tata letak Toko Mint
3
menentukan lokasi tertentu untuk mengatur peralatan produk di dalam toko serta fasilitas toko. Interior Display, seperti poster dan display produk sangat menentukan suasana toko
4
dan
memberikan
informasi
kepada
konsumen, dengan tujuan meningkatkan penjualan.
TS
N
S
SS
4. KEPUTUSAN PEMBELIAN TIDAK TERENCANA SKOR NO
PERNYATAAN STS Desakan untuk berbelanja secara tiba-tiba
1
dipicu oleh visual produk atau iklan-iklan promosi
produk
Mint
mempengaruhi
keputusan pembelian tidak terencana. Emosi
positif
mendorong 2
/
kendali
untuk
hasrat
berbelanja
yang sangat
mempengaruhi keputusan pembelian tidak terencana
Emosi negatif / kurang kendali terhadap 3
hasrat berbelanja mempengaruhi keputusan pembelian tidak terencana. Melihat-lihat
4
terhadap
toko
keputusan
juga
berpengaruh
pembelian
tidak
terencana. Kesenangan 5
berbelanja
sangat
mempengaruhi keputusan pembelian tidak terencana. Kecenderungan pembeliaan tidak terencana
6
/ secara spontan sangat mempengaruhi keputusan pembelian tidak terencana.
TS
N
S
SS
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TABULASI
Suasana Toko Yang Nyaman
Keputusan pemblian tidak terencana impulsive buying Y pernyataan No total mean 1 2 3 4 5 6 1 4 3 4 4 4 3 22 3,67 2 4 4 5 4 4 3 24 4,00 3 4 4 4 4 4 4 24 4,00 4 4 3 5 4 4 4 24 4,00 5 4 4 4 3 4 3 22 3,67 6 4 4 4 4 3 3 22 3,67 7 5 3 4 3 4 3 22 3,67 8 4 4 3 4 4 5 24 4,00 9 4 4 4 4 3 4 23 3,83 10 3 3 3 3 3 3 18 3,00 11 4 3 3 3 4 3 20 3,33 12 5 4 4 5 4 4 26 4,33 13 5 5 5 5 3 3 26 4,33 14 4 5 5 5 5 5 29 4,83 15 3 3 3 3 4 3 19 3,17 16 3 5 5 5 5 4 27 4,50 17 4 4 4 4 3 4 23 3,83 18 4 4 4 4 3 4 23 3,83 19 4 4 4 4 3 4 23 3,83 20 4 3 4 4 4 4 23 3,83 21 4 4 4 3 4 3 22 3,67 22 5 4 4 4 5 3 25 4,17 23 3 4 4 4 4 5 24 4,00 24 4 4 4 4 4 3 23 3,83 25 3 4 3 4 4 2 20 3,33 26 4 4 4 3 4 3 22 3,67 27 4 4 4 4 4 3 23 3,83 28 4 4 4 3 4 3 22 3,67 29 4 3 3 3 4 3 20 3,33 30 4 2 4 4 4 2 20 3,33 31 5 5 5 5 5 5 30 5,00 32 5 5 5 3 3 3 24 4,00 33 5 5 4 4 4 4 26 4,33 34 3 3 3 3 4 3 19 3,17 35 3 3 3 3 4 3 19 3,17 36 4 5 4 3 4 4 24 4,00 37 4 4 3 2 3 4 20 3,33 38 5 4 5 5 4 4 27 4,50 39 4 4 4 4 4 4 24 4,00 40 5 4 4 4 4 4 25 4,17 41 4 3 3 3 4 3 20 3,33 42 4 4 3 3 2 3 19 3,17 43 3 4 4 3 3 3 20 3,33 44 5 4 4 3 4 3 23 3,83 45 4 4 3 3 4 3 21 3,50
46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95
5 4 4 4 4 4 4 4 3 4 4 5 4 4 3 4 5 5 4 3 3 4 4 4 4 4 5 3 4 3 4 4 4 4 4 5 5 5 3 3 4 4 5 4 5 4 4 3 5 4
5 4 5 4 4 3 4 4 3 4 4 3 4 4 3 3 4 5 5 3 5 4 4 4 3 4 4 4 4 4 4 4 4 3 2 5 5 5 3 3 5 4 4 4 4 3 4 4 4 4
5 3 3 4 4 4 5 4 3 4 4 4 3 4 3 3 4 5 5 3 5 4 4 4 4 4 4 4 4 3 4 4 4 3 4 5 5 4 3 3 4 3 5 4 4 3 3 4 4 3
4 3 5 3 4 4 4 4 4 3 4 3 4 4 3 3 5 5 5 3 5 4 4 4 4 3 4 4 4 4 3 4 3 3 4 5 3 4 3 3 3 2 5 4 4 3 3 3 3 3
4 3 4 4 5 4 4 4 4 4 3 4 4 3 3 4 4 3 5 4 5 3 3 3 4 4 5 4 4 4 4 4 4 4 4 5 3 4 4 4 4 3 4 4 4 4 2 3 4 4
2 4 5 4 5 3 3 4 4 3 3 3 5 4 3 3 4 3 5 3 4 4 4 4 4 3 3 5 3 2 3 3 3 3 2 5 3 4 3 3 4 4 4 4 4 3 3 3 3 3
25 21 26 23 26 22 24 24 21 22 22 22 24 23 18 20 26 26 29 19 27 23 23 23 23 22 25 24 23 20 22 23 22 20 20 30 24 26 19 19 24 20 27 24 25 20 19 20 23 21
4,17 3,50 4,33 3,83 4,33 96 3,67 97 4,00 98 4,00 99 3,50 100 3,67 3,67 3,67 4,00 3,83 3,00 3,33 4,33 4,33 4,83 3,17 4,50 3,83 3,83 3,83 3,83 3,67 4,17 4,00 3,83 3,33 3,67 3,83 3,67 3,33 3,33 5,00 4,00 4,33 3,17 3,17 4,00 3,33 4,50 4,00 4,17 3,33 3,17 3,33 3,83 3,50
5 4 4 4 4
5 4 5 4 4
5 3 3 4 4
4 3 5 3 4
4 3 4 4 5
2 4 5 4 5
25 21 26 23 26
4,17 3,50 4,33 3,83 4,33
RESPONDEN pendidikan No. SD 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45
SMP
SMU
Diploma Sarjana 1
1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100
1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
0 100
12
1 1 1 1 1 1 1 35
18
35
116
OUTPUT SPSS
Descriptives Descriptive Statistics N
Minimum
Maximum
Mean
Std. Deviation
x1.1
100
2.00
5.00
3.8600
.66697
x1.2
100
3.00
5.00
4.0000
.56854
x1.3
100
2.00
5.00
3.7800
.61266
x1.4
100
2.00
5.00
3.9400
.61661
x1.5
100
2.00
5.00
3.8400
.76171
Valid N (listwise)
100
117
Correlations Correlations promosi promosi
x1.1
x1.3
x1.4
x1.5
.727**
.654**
.000
.000
.000
.000
.000
100
100
100
100
100
100
.667**
1
.320**
.319**
.274**
.194
.001
.001
.006
.053
Sig. (2-tailed)
.000
N
100
100
100
100
100
100
.592**
.320**
1
.232*
.173
.233*
Sig. (2-tailed)
.000
.001
.020
.085
.020
N
100
100
100
100
100
100
.511**
.319**
.232*
1
.232*
-.076
Sig. (2-tailed)
.000
.001
.020
.020
.451
N
100
100
100
100
100
100
.727**
.274**
.173
.232*
1
.582**
Sig. (2-tailed)
.000
.006
.085
.020
N
100
100
100
100
100
100
.654**
.194
.233*
-.076
.582**
1
Sig. (2-tailed)
.000
.053
.020
.451
.000
N
100
100
100
100
100
Pearson Correlation
Pearson Correlation
Pearson Correlation
Pearson Correlation
**. Correlation is significant at the 0.01 level (2-tailed). *. Correlation is significant at the 0.05 level (2-tailed).
Reliability Scale: ALL VARIABLES Case Processing Summary N Cases
x1.5
.511**
N
x1.2
x1.4
.592**
1
Pearson Correlation
x1.3
.667**
Pearson Correlation Sig. (2-tailed)
x1.1
x1.2
Valid Excludeda Total
% 100
100.0
0
.0
100
100.0
.000
100
118
Case Processing Summary N Cases
Valid
% 100
100.0
0
.0
100
100.0
Excludeda Total
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics Cronbach's Alpha
N of Items .748
6
Item Statistics Mean promosi
Std. Deviation
N
19.4200
2.04090
100
x1.1
3.8600
.66697
100
x1.2
4.0000
.56854
100
x1.3
3.7800
.61266
100
x1.4
3.9400
.61661
100
x1.5
3.8400
.76171
100
119
Item-Total Statistics Cronbach's Scale Mean if
Scale Variance if Corrected Item-
Item Deleted
Item Deleted
Alpha if Item
Total Correlation
Deleted
promosi
19.4200
4.165
1.000
.619
x1.1
34.9800
13.474
.560
.710
x1.2
34.8400
14.237
.490
.728
x1.3
35.0600
14.481
.387
.741
x1.4
34.9000
13.384
.642
.700
x1.5
35.0000
13.172
.526
.710
Scale Statistics Mean
Variance
38.8400
Std. Deviation
16.661
N of Items
4.08179
6
Descriptives Descriptive Statistics N
Minimum
Maximum
Mean
Std. Deviation
x2.1
100
2.00
5.00
3.6800
.83943
x2.2
100
2.00
5.00
3.8600
.69660
x2.3
100
2.00
5.00
3.8400
.61496
x2.4
100
2.00
5.00
3.7400
.66088
x2.5
100
2.00
5.00
3.5800
.72725
Valid N (listwise)
100
120
Correlations Correlations pelayanan pelayanan
Pearson Correlation
x2.1
x2.1
x2.2
x2.3
x2.4
x2.5
Pearson Correlation
x2.3
.579**
.520**
.697**
.000
.000
.000
100
100
100
100
.579**
1
.026
.213*
.795
.033
1
Sig. (2-tailed) N
x2.2
Sig. (2-tailed)
.000
N
100
100
100
100
.520**
.026
1
.230*
Sig. (2-tailed)
.000
.795
N
100
100
100
100
.697**
.213*
.230*
1
Sig. (2-tailed)
.000
.033
.021
N
100
100
100
100
.760**
.322**
.183
.493**
Sig. (2-tailed)
.000
.001
.068
.000
N
100
100
100
100
.769**
.208*
.321**
.481**
Sig. (2-tailed)
.000
.038
.001
.000
N
100
100
100
100
Pearson Correlation
Pearson Correlation
Pearson Correlation
Pearson Correlation
**. Correlation is significant at the 0.01 level (2-tailed). *. Correlation is significant at the 0.05 level (2-tailed).
.021
121
Correlations x2.4 pelayanan
x2.1
x2.2
x2.3
x2.4
x2.5
.760**
.769**
Sig. (2-tailed)
.000
.000
N
100
100
.322**
.208*
Sig. (2-tailed)
.001
.038
N
100
100
Pearson Correlation
.183
.321**
Sig. (2-tailed)
.068
.001
N
100
100
.493**
.481**
Sig. (2-tailed)
.000
.000
N
100
100
1
.569**
Pearson Correlation
Pearson Correlation
Pearson Correlation
Pearson Correlation Sig. (2-tailed) N
x2.5
Pearson Correlation
.000 100
100
.569**
1
Sig. (2-tailed)
.000
N
100
**. Correlation is significant at the 0.01 level (2-tailed). *. Correlation is significant at the 0.05 level (2-tailed).
100
122
Reliability Scale: ALL VARIABLES Case Processing Summary N Cases
Valid Excludeda Total
% 100
100.0
0
.0
100
100.0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics Cronbach's Alpha
N of Items .761
6
Item Statistics Mean pelayanan
Std. Deviation
N
18.7000
2.33766
100
x2.1
3.6800
.83943
100
x2.2
3.8600
.69660
100
x2.3
3.8400
.61496
100
x2.4
3.7400
.66088
100
x2.5
3.5800
.72725
100
123
Item-Total Statistics Cronbach's Scale Mean if
Scale Variance if Corrected Item-
Item Deleted
Item Deleted
Alpha if Item
Total Correlation
Deleted
pelayanan
18.7000
5.465
1.000
.670
x2.1
33.7200
18.022
.439
.744
x2.2
33.5400
18.958
.398
.755
x2.3
33.5600
18.229
.619
.727
x2.4
33.6600
17.600
.689
.713
x2.5
33.8200
17.159
.692
.706
Scale Statistics Mean
Variance
37.4000
Std. Deviation
21.859
N of Items
4.67532
6
Descriptives Descriptive Statistics N
Minimum
Maximum
Mean
Std. Deviation
x3.1
100
2.00
5.00
3.7200
.77954
x3.2
100
2.00
5.00
3.3800
.96169
x3.3
100
2.00
5.00
3.6600
.84351
x3.4
100
2.00
5.00
3.7000
.92660
Valid N (listwise)
100
124
Correlations Correlations store_atmospher e Suasana toko yang nyaman
Pearson Correlation
x3.2
x3.3
x3.4
Pearson Correlation
x3.2
.860**
.861**
.000
.000
100
100
100
.860**
1
.628**
1
Sig. (2-tailed) N
x3.1
x3.1
Sig. (2-tailed)
.000
N
100
100
100
.861**
.628**
1
Sig. (2-tailed)
.000
.000
N
100
100
100
.868**
.622**
.709**
Sig. (2-tailed)
.000
.000
.000
N
100
100
100
.891**
.778**
.628**
Sig. (2-tailed)
.000
.000
.000
N
100
100
100
Pearson Correlation
Pearson Correlation
Pearson Correlation
**. Correlation is significant at the 0.01 level (2-tailed).
.000
125
Correlations x3.3 suasana toko yang nyaman
x3.1
.868**
.891**
Sig. (2-tailed)
.000
.000
N
100
100
.622**
.778**
Sig. (2-tailed)
.000
.000
N
100
100
.709**
.628**
Sig. (2-tailed)
.000
.000
N
100
100
1
.695**
Pearson Correlation
Pearson Correlation
x3.2
Pearson Correlation
x3.3
x3.4
Pearson Correlation Sig. (2-tailed)
.000
N x3.4
Pearson Correlation
100
N
Total
% 100
100.0
0
.0
100
100.0
a. Listwise deletion based on all variables in the procedure.
1
N
Case Processing Summary
Excludeda
.695** .000
Reliability Scale: ALL VARIABLES
Valid
100
Sig. (2-tailed)
**. Correlation is significant at the 0.01 level (2-tailed).
Cases
100
100
126
Reliability Statistics Cronbach's Alpha
N of Items .834
5
Item Statistics Mean Suasana toko yang
Std. Deviation
N
14.4600
3.05644
100
x3.1
3.7200
.77954
100
x3.2
3.3800
.96169
100
x3.3
3.6600
.84351
100
x3.4
3.7000
.92660
100
nyaman
Item-Total Statistics Cronbach's Scale Mean if
Scale Variance if Corrected Item-
Item Deleted Suasana toko yang
Item Deleted
Total Correlation
Alpha if Item Deleted
14.4600
9.342
1.000
.891
x3.1
25.2000
29.778
.821
.803
x3.2
25.5400
28.170
.810
.788
x3.3
25.2600
29.124
.827
.796
x3.4
25.2200
28.133
.852
.784
nyaman
Scale Statistics Mean 28.9200
Variance 37.367
Std. Deviation 6.11288
N of Items 5
127
Descriptives Descriptive Statistics N
Minimum
Maximum
Mean
Std. Deviation
y1
100
3.00
5.00
4.0500
.62563
y2
100
2.00
5.00
3.9200
.69165
y3
100
3.00
5.00
3.8800
.67090
y4
100
2.00
5.00
3.7000
.73168
y5
100
2.00
5.00
3.8400
.61496
y6
100
2.00
5.00
3.5200
.78470
Valid N (listwise)
100
Correlations Correlations keputusan pembelian tidak terencana keputusan pembelian tidak terencana
Pearson Correlation
y2
Pearson Correlation
y5
y6
y3
.704**
.736**
.000
.000
.000
100
100
100
100
.549**
1
.359**
.472**
.000
.000
.000
N
100
100
100
100
.704**
.359**
1
.502**
.000
.000
Pearson Correlation
N
y4
y2
.549**
Sig. (2-tailed)
Sig. (2-tailed)
y3
1
Sig. (2-tailed) N
y1
y1
.000
100
100
100
100
.736**
.472**
.502**
1
Sig. (2-tailed)
.000
.000
.000
N
100
100
100
100
.775**
.254*
.391**
.543**
Sig. (2-tailed)
.000
.011
.000
.000
N
100
100
100
100
.485**
.074
.065
.247*
Sig. (2-tailed)
.000
.467
.523
.013
N
100
Pearson Correlation
Pearson Correlation
Pearson Correlation
100
100
100
.599**
.049
.375**
.120
Sig. (2-tailed)
.000
.626
.000
.235
N
100
100
100
100
Pearson Correlation
**. Correlation is significant at the 0.01 level (2-tailed). *. Correlation is significant at the 0.05 level (2-tailed).
128
Correlations y4 keputusan pembelian tidak
y5
y6
.775**
.485**
.599**
Sig. (2-tailed)
.000
.000
.000
N
100
100
100
Pearson Correlation
.254*
.074
.049
Sig. (2-tailed)
.011
.467
.626
N
100
100
100
.391**
.065
.375**
Sig. (2-tailed)
.000
.523
.000
N
100
100
100
.543**
.247*
.120
Sig. (2-tailed)
.000
.013
.235
N
100
100
100
1
.341**
.415**
.001
.000
100
100
100
.341**
1
.216*
Pearson Correlation
terencana y1
y2
y3
y4
Pearson Correlation
Pearson Correlation
Pearson Correlation Sig. (2-tailed) N
y5
y6
Pearson Correlation Sig. (2-tailed)
.001
N
100
100
100
.415**
.216*
1
Sig. (2-tailed)
.000
.031
N
100
100
Pearson Correlation
**. Correlation is significant at the 0.01 level (2-tailed). *. Correlation is significant at the 0.05 level (2-tailed).
.031
100
129
Reliability Scale: ALL VARIABLES Case Processing Summary N Cases
Valid
% 100
100.0
0
.0
100
100.0
Excludeda Total
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics Cronbach's Alpha
N of Items .758
7
Item Statistics Mean keputusan
Std. Deviation
N
22.9100
2.65944
100
y1
4.0500
.62563
100
y2
3.9200
.69165
100
y3
3.8800
.67090
100
y4
3.7000
.73168
100
y5
3.8400
.61496
100
y6
3.5200
.78470
100
pembelian tidak terencana
130
Item-Total Statistics Cronbach's Scale Mean if
Scale Variance if Corrected Item-
Item Deleted keputusan
Item Deleted
Total Correlation
Alpha if Item Deleted
22.9100
7.073
1.000
.717
y1
41.7700
25.027
.459
.743
y2
41.9000
23.586
.629
.720
y3
41.9400
23.491
.669
.716
y4
42.1200
22.794
.710
.706
y5
41.9800
25.495
.389
.751
y6
42.3000
23.909
.491
.733
pembelian tidak terencana
Scale Statistics Mean
Variance
45.8200
Std. Deviation
28.291
N of Items
5.31888
7
Regression Descriptive Statistics Mean Keputusan pembelian
Std. Deviation
N
3.8178
.44280
100
Promosi
3.8840
.40818
100
Pelayanan
3.7400
.46753
100
Suasana toko yang
3.6150
.76411
100
tidak terencana
nyaman
131
Correlations Keputusan pembelian tidak
Suasana toko
terencana Pearson Correlation
Keputusan pembelian
promosi
pelayanan
yang nyaman
1.000
.525
.505
.400
promosi
.525
1.000
.327
.225
pelayanan
.505
.327
1.000
.265
Suasana toko yang
.400
.225
.265
1.000
.
.000
.000
.000
promosi
.000
.
.000
.012
pelayanan
.000
.000
.
.004
Suasana toko yang
.000
.012
.004
.
100
100
100
100
promosi
100
100
100
100
pelayanan
100
100
100
100
Suasana toko yang
100
100
100
100
tidak terencana
nyaman Sig. (1-tailed)
Keputusan pembelian tidak terencana
nyaman N
Keputusan pembelian tidak terencana
nyaman
132
Variables Entered/Removed
Model 1
Variables
Variables
Entered
Removed
suasana toko
Method . Enter
yang nyaman, promosi, pelayanana a. All requested variables entered.
Model Summaryb
Model
R .670a
1
R Square
Adjusted R
Std. Error of the
Square
Estimate
.449
.431
Durbin-Watson
.33387
1.821
a. Predictors: (Constant), suasana toko yang nyaman, promosi, pelayanan b. Dependent Variable: keputusan pembelian tidak terencana
ANOVAb Model 1
Sum of Squares Regression
df
Mean Square
8.710
3
2.903
Residual
10.701
96
.111
Total
19.411
99
a. Predictors: (Constant), suasana toko yang nyaman, promosi, pelayanan b. Dependent Variable: keputusan pembelian tidak terencana
F 26.046
Sig. .000a
133
Coefficientsa Standardized Unstandardized Coefficients Model 1
B
Std. Error
Coefficients Beta
(Constant)
.640
.369
promosi
.398
.088
pelayanan
.306
suasana toko yang
.134
T 1.736
.086
.367
4.526
.000
.078
.323
3.940
.000
.046
.232
2.917
.004
nyaman a. Dependent Variable: keputusan pembelian tidak terencana Coefficientsa Collinearity Statistics Model
1
Tolerance
VIF
promosi
.872
1.146
pelayanan
.854
1.171
suasana toko yang
.908
1.101
nyaman a. Dependent Variable: keputusan pembelian tidak terencana
Coefficient Correlationsa
suasana toko yang nyaman
Model 1
Correlations
Suasana toko yang
promosi
pelayanan
1.000
-.151
-.209
promosi
-.151
1.000
-.285
pelayanan
-.209
-.285
1.000
.002
.000
.000
promosi
.000
.008
-.002
pelayanan
.000
-.002
.006
nyaman
Covariances
Sig.
Suasana toko yang nyaman
a. Dependent Variable: keputusan pembelian tidak terencana
134
Collinearity Diagnosticsa Dimensi Model
on
Eigenvalue
Condition Index
1
1
3.956
1.000
2
.029
11.671
3
.009
20.638
4
.005
27.315
a. Dependent Variable: keputusan pembelian tidak terencana Collinearity Diagnosticsa Variance Proportions Dimensi
Suasana toko
Model
on
(Constant)
promosi
pelayanan
1
1
.00
.00
.00
.00
2
.02
.03
.03
1.00
3
.07
.27
.92
.00
4
.91
.70
.05
.00
a. Dependent Variable: keputusan pembelian tidak terencana
yang nyaman
135
Residuals Statisticsa Minimum
Maximum
Mean
Std. Deviation
N
Predicted Value
3.1566
4.5772
3.8178
.29661
100
Std. Predicted Value
-2.229
2.560
.000
1.000
100
.035
.107
.064
.019
100
3.1677
4.6037
3.8166
.29641
100
-.89855
.69542
.00000
.32877
100
Std. Residual
-2.691
2.083
.000
.985
100
Stud. Residual
-2.753
2.146
.002
1.006
100
-.94044
.73823
.00125
.34341
100
-2.854
2.188
.000
1.017
100
Mahal. Distance
.106
9.221
2.970
2.299
100
Cook's Distance
.000
.088
.011
.018
100
Centered Leverage Value
.001
.093
.030
.023
100
Standard Error of Predicted Value Adjusted Predicted Value Residual
Deleted Residual Stud. Deleted Residual
a. Dependent Variable: keputusan pembelian tidak terencana
136
Charts
Suasana toko yang nyaman
137
keputusan pembelian tidak terencana
TABEL PENGUJIAN NILAI F (a = 0,05) Denominator df2 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50
Nominator df1 1 161,448 18,513 10,128 7,709 6,608 5,987 5,591 5,318 5,117 4,965 4,844 4,747 4,667 4,600 4,543 4,494 4,451 4,414 4,381 4,351 4,325 4,301 4,279 4,260 4,242 4,225 4,210 4,196 4,183 4,171 4,160 4,149 4,139 4,130 4,121 4,113 4,105 4,098 4,091 4,085 4,079 4,073 4,067 4,062 4,057 4,052 4,047 4,043 4,038 4,034
2 199,500 19,000 9,552 6,944 5,786 5,143 4,737 4,459 4,256 4,103 3,982 3,885 3,806 3,739 3,682 3,634 3,592 3,555 3,522 3,493 3,467 3,443 3,422 3,403 3,385 3,369 3,354 3,340 3,328 3,316 3,305 3,295 3,285 3,276 3,267 3,259 3,252 3,245 3,238 3,232 3,226 3,220 3,214 3,209 3,204 3,200 3,195 3,191 3,187 3,183
3 215,707 19,164 9,277 6,591 5,409 4,757 4,347 4,066 3,863 3,708 3,587 3,490 3,411 3,344 3,287 3,239 3,197 3,160 3,127 3,098 3,072 3,049 3,028 3,009 2,991 2,975 2,960 2,947 2,934 2,922 2,911 2,901 2,892 2,883 2,874 2,866 2,859 2,852 2,845 2,839 2,833 2,827 2,822 2,816 2,812 2,807 2,802 2,798 2,794 2,790
4 224,583 19,247 9,117 6,388 5,192 4,534 4,120 3,838 3,633 3,478 3,357 3,259 3,179 3,112 3,056 3,007 2,965 2,928 2,895 2,866 2,840 2,817 2,796 2,776 2,759 2,743 2,728 2,714 2,701 2,690 2,679 2,668 2,659 2,650 2,641 2,634 2,626 2,619 2,612 2,606 2,600 2,594 2,589 2,584 2,579 2,574 2,570 2,565 2,561 2,557
5 230,162 19,296 9,013 6,256 5,050 4,387 3,972 3,687 3,482 3,326 3,204 3,106 3,025 2,958 2,901 2,852 2,810 2,773 2,740 2,711 2,685 2,661 2,640 2,621 2,603 2,587 2,572 2,558 2,545 2,534 2,523 2,512 2,503 2,494 2,485 2,477 2,470 2,463 2,456 2,449 2,443 2,438 2,432 2,427 2,422 2,417 2,413 2,409 2,404 2,400
6 233,986 19,330 8,941 6,163 4,950 4,284 3,866 3,581 3,374 3,217 3,095 2,996 2,915 2,848 2,791 2,741 2,699 2,661 2,628 2,599 2,573 2,549 2,528 2,508 2,490 2,474 2,459 2,445 2,432 2,421 2,409 2,399 2,389 2,380 2,372 2,364 2,356 2,349 2,342 2,336 2,330 2,324 2,319 2,313 2,308 2,304 2,299 2,295 2,290 2,286
7 236,768 19,353 8,887 6,094 4,876 4,207 3,787 3,501 3,293 3,136 3,012 2,913 2,832 2,764 2,707 2,657 2,614 2,577 2,544 2,514 2,488 2,464 2,442 2,423 2,405 2,388 2,373 2,359 2,346 2,334 2,323 2,313 2,303 2,294 2,285 2,277 2,270 2,262 2,256 2,249 2,243 2,237 2,232 2,226 2,221 2,216 2,212 2,207 2,203 2,199
Denominator df2 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100
Nominator df1 1 4,030 4,027 4,023 4,020 4,016 4,013 4,010 4,007 4,004 4,001 3,998 3,996 3,993 3,991 3,989 3,986 3,984 3,982 3,980 3,978 3,976 3,974 3,972 3,970 3,968 3,967 3,965 3,963 3,962 3,960 3,959 3,957 3,956 3,955 3,953 3,952 3,951 3,949 3,948 3,947 3,946 3,945 3,943 3,942 3,941 3,940 3,939 3,938 3,937 3,936
2 3,179 3,175 3,172 3,168 3,165 3,162 3,159 3,156 3,153 3,150 3,148 3,145 3,143 3,140 3,138 3,136 3,134 3,132 3,130 3,128 3,126 3,124 3,122 3,120 3,119 3,117 3,115 3,114 3,112 3,111 3,109 3,108 3,107 3,105 3,104 3,103 3,101 3,100 3,099 3,098 3,097 3,095 3,094 3,093 3,092 3,091 3,090 3,089 3,088 3,087
3 2,786 2,783 2,779 2,776 2,773 2,769 2,766 2,764 2,761 2,758 2,755 2,753 2,751 2,748 2,746 2,744 2,742 2,740 2,737 2,736 2,734 2,732 2,730 2,728 2,727 2,725 2,723 2,722 2,720 2,719 2,717 2,716 2,715 2,713 2,712 2,711 2,709 2,708 2,707 2,706 2,705 2,704 2,703 2,701 2,700 2,699 2,698 2,697 2,696 2,696
4 2,553 2,550 2,546 2,543 2,540 2,537 2,534 2,531 2,528 2,525 2,523 2,520 2,518 2,515 2,513 2,511 2,509 2,507 2,505 2,503 2,501 2,499 2,497 2,495 2,494 2,492 2,490 2,489 2,487 2,486 2,484 2,483 2,482 2,480 2,479 2,478 2,476 2,475 2,474 2,473 2,472 2,471 2,470 2,469 2,467 2,466 2,465 2,465 2,464 2,463
5 2,397 2,393 2,389 2,386 2,383 2,380 2,377 2,374 2,371 2,368 2,366 2,363 2,361 2,358 2,356 2,354 2,352 2,350 2,348 2,346 2,344 2,342 2,340 2,338 2,337 2,335 2,333 2,332 2,330 2,329 2,327 2,326 2,324 2,323 2,322 2,321 2,319 2,318 2,317 2,316 2,315 2,313 2,312 2,311 2,310 2,309 2,308 2,307 2,306 2,305
6
7
2,2826 2,2789 2,2754 2,272 2,2687 2,2656 2,2625 2,2596 2,2568 2,2541 2,2514 2,2489 2,2464 2,244 2,2417 2,2395 2,2373 2,2352 2,2332 2,2312 2,2293 2,2274 2,2256 2,2238 2,2221 2,2204 2,2188 2,2172 2,2157 2,2142 2,2127 2,2113 2,2099 2,2086 2,2072 2,2059 2,2047 2,2034 2,2022 2,2011 2,1999 2,1988 2,1977 2,1966 2,1955 2,1945 2,1935 2,1925 2,1915 2,1906
2,1953 2,1916 2,1881 2,1846 2,1813 2,1782 2,1751 2,1721 2,1693 2,1665 2,1639 2,1613 2,1588 2,1564 2,1541 2,1518 2,1497 2,1475 2,1455 2,1435 2,1415 2,1397 2,1378 2,136 2,1343 2,1326 2,131 2,1294 2,1278 2,1263 2,1248 2,1234 2,122 2,1206 2,1193 2,118 2,1167 2,1155 2,1143 2,1131 2,1119 2,1108 2,1097 2,1086 2,1075 2,1065 2,1054 2,1044 2,1035 2,1025
TABEL PENGUJIAN NILAI t df 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50
0,10 3,078 1,886 1,638 1,533 1,476 1,440 1,415 1,397 1,383 1,372 1,363 1,356 1,350 1,345 1,341 1,337 1,333 1,330 1,328 1,325 1,323 1,321 1,319 1,318 1,316 1,315 1,314 1,313 1,311 1,310 1,309 1,309 1,308 1,307 1,306 1,306 1,305 1,304 1,304 1,303 1,303 1,302 1,302 1,301 1,301 1,300 1,300 1,299 1,299 1,299
0,05 6,314 2,920 2,353 2,132 2,015 1,943 1,895 1,860 1,833 1,812 1,796 1,782 1,771 1,761 1,753 1,746 1,740 1,734 1,729 1,725 1,721 1,717 1,714 1,711 1,708 1,706 1,703 1,701 1,699 1,697 1,696 1,694 1,692 1,691 1,690 1,688 1,687 1,686 1,685 1,684 1,683 1,682 1,681 1,680 1,679 1,679 1,678 1,677 1,677 1,676
0,025 12,706 4,303 3,182 2,776 2,571 2,447 2,365 2,306 2,262 2,228 2,201 2,179 2,160 2,145 2,131 2,120 2,110 2,101 2,093 2,086 2,080 2,074 2,069 2,064 2,060 2,056 2,052 2,048 2,045 2,042 2,040 2,037 2,035 2,032 2,030 2,028 2,026 2,024 2,023 2,021 2,020 2,018 2,017 2,015 2,014 2,013 2,012 2,011 2,010 2,009
0,010 31,821 6,965 4,541 3,747 3,365 3,143 2,998 2,896 2,821 2,764 2,718 2,681 2,650 2,624 2,602 2,583 2,567 2,552 2,539 2,528 2,518 2,508 2,500 2,492 2,485 2,479 2,473 2,467 2,462 2,457 2,453 2,449 2,445 2,441 2,438 2,434 2,431 2,429 2,426 2,423 2,421 2,418 2,416 2,414 2,412 2,410 2,408 2,407 2,405 2,403
df 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100
0,10 1,298 1,298 1,298 1,297 1,297 1,297 1,297 1,296 1,296 1,296 1,296 1,295 1,295 1,295 1,295 1,295 1,294 1,294 1,294 1,294 1,294 1,293 1,293 1,293 1,293 1,293 1,293 1,292 1,292 1,292 1,292 1,292 1,292 1,292 1,292 1,291 1,291 1,291 1,291 1,291 1,291 1,291 1,291 1,291 1,291 1,290 1,290 1,290 1,290 1,290
0,05 1,675 1,675 1,674 1,674 1,673 1,673 1,672 1,672 1,671 1,671 1,670 1,670 1,669 1,669 1,669 1,668 1,668 1,668 1,667 1,667 1,667 1,666 1,666 1,666 1,665 1,665 1,665 1,665 1,664 1,664 1,664 1,664 1,663 1,663 1,663 1,663 1,663 1,662 1,662 1,662 1,662 1,662 1,661 1,661 1,661 1,661 1,661 1,661 1,660 1,660
0,025 2,008 2,007 2,006 2,005 2,004 2,003 2,002 2,002 2,001 2,000 2,000 1,999 1,998 1,998 1,997 1,997 1,996 1,995 1,995 1,994 1,994 1,993 1,993 1,993 1,992 1,992 1,991 1,991 1,990 1,990 1,990 1,989 1,989 1,989 1,988 1,988 1,988 1,987 1,987 1,987 1,986 1,986 1,986 1,986 1,985 1,985 1,985 1,984 1,984 1,984
0,010 2,402 2,400 2,399 2,397 2,396 2,395 2,394 2,392 2,391 2,390 2,389 2,388 2,387 2,386 2,385 2,384 2,383 2,382 2,382 2,381 2,380 2,379 2,379 2,378 2,377 2,376 2,376 2,375 2,374 2,374 2,373 2,373 2,372 2,372 2,371 2,370 2,370 2,369 2,369 2,368 2,368 2,368 2,367 2,367 2,366 2,366 2,365 2,365 2,365 2,364