IMPLEMENTING ELECTRONIC TOLL COLLECTION IN INDONESIA TOLL ROAD Jakarta, 3 March 2017 Regional Meeting on Sustainable Urban Transport Index UNESCAP
INDONESIA TOLL ROAD AUTHORITY MINISTRY OF PUBLIC WORKS AND HOUSING
TOLL ROAD IN OPERATION Total Length: 987 Km Number of Toll Road: 34 Toll Road Entity: 21 Average Daily Traffic: 3.7 Million Vehicles
Annual Revenue: 11 Billion Rupiah
2
TOLL ROAD UNDER CONSTRUCTION TOTAL PROJECTS (Construction & Preparation)
Lhokseumawe
12 Aceh Banda
9
Medan
8
10
30
7
Dumai
3
6 Pekanbaru
Samarinda
11 Padang
4 Jambi
TRANS SUMATERA 5 7
Balikpapan
TRANS JAVA 10 1
Palembang Bengkulu
11
Manado
4 3
5 2
/ * : Preparation Lampung
: Under Construction
TRANS SUMATERA 1. Bakauheni – Terbanggi Besar 2. Terbanggi Besar – Pematang Panggang – Kayu Agung 3. Kayu Agung – Palembang – Betung 4. Palembang – Indralaya 5. Palembang – Tanjung Api api * 6. Pekanbaru – Kandis – Dumai 7. Kisaran – Tebing Tinggi * 8. Medan – Kualanamu – Tebing Tinggi 9. Medan – Binjai 10. Tebing Tinggi – Parapat * 11. Padang – Bukit Tinggi * 12. Banda Aceh – Sigli *
1
NON TRANS (JAVA + OTHERS) 3 5
Jakarta
8 1 1 2 7 Bandung
1 2 3 Semarang Surabaya 6 4 5 6 7 8 9 10 Solo 5 11
TRANS JAVA 1. Pejagan – Pemalang 2. Pemalang – Batang 3. Batang – Semarang 4. Semarang – Solo 5. Solol – Ngawi 6. Ngawi – Kertosono 7. Kertosono – Mojokerto 8. Surabaya – Mojokerto 9. Gempol – Pasuruan 10. Pasuruan – Probolinggo 11. Probolinggo – Banyuwangi *
Total Length complete - end of 2016 Projection at the end of 2017 Projection at the end of 2018 Projection at the end of 2019
: 176 Km : 567,9 Km : 1182,7 Km : 1851,4 Km
JABODETABEK 2 8
1. 2. 3. 4. 5. 6. 7. 8.
NON TRANS Ciawi – Sukabumi Soreang – Pasir Koja Manado – Bitung Balikpapan – Samarinda Pandaan – Malang * Krian – Legundi – Bunder * Cileunyi – Sumedang – Dawuan Serang – Panimbang *
JABODETABEK 1. Bekasi – Cawang – Kp Melayu 2. Cinere – Jagorawi 3. Depok – Antasari 4. Cimanggis – Cibitung 5. 6 Ruas Tol DKI * 6. Serpong – Balaraja 7. Bogor Ring Road 8. Jakarta – Cikampek II Elevated 9. Cengkareng – Kunciran 10. Jakarta – Cikampek II Selatan*
1.851 1.183 176
Dec 2016
568
3 Dec 2017
Dec 2018
Dec 2019
ROAD MAP OF TOLL ROAD ITS Command Centre
Assets Management System
Command Centre consist of Monitor Main and Secondary, Operator Console, Radio Communication, Phone line, Data Analysing System, Data centre, IT staff)
ITS Traffic Information System
Emergency Information System
All toll booths have electronic card reader (cashless)
100%
Multilane Free Flow
100%
Traffic Information System CCTV)
(1 per km, 1 per toll gate, 1 per off ramp, 1 per rest area
Automatic Vehicle Detection
(1 per toll gate, 1 per off ramp)
Weather detector (1 per 20 km)
(1 per 20 km)
E-news system (1 per on ramp)
(1 per on ramp)
Online Application
(1 application for user)
Social Media
(1 per toll road entity, 1 for toll road authority)
Emergency Information System Mobile Application for Operation Units
1 per operation unit
GPS
1 per operation unit
Heavy Vehicle Control System
Toll road operation based on technology
Weigh-in-Motion in All Toll Gates
2018
2017
2018
2017
2018
2017
2018
2017
2018
2017
4 2018
1 per toll gate
Assets Management System All Operator adopt and implement Assets Management System
2017 1 per operator 1 for Authority
Electronic Toll Collection
ELECTRONIC TOLL COLLECTION
Heavy Vehicle Control System
Command Centre
1 system per toll road entity
MINIMUM SERVICE STANDARD Permen PU Nomor 16/PRT/M/2016
Road Condition • Pavement • Drainase • Median
note :
Safety • Shoulder • Rounding
• Traffic sign • Other facilities (lighting, anti-glare • Accident handling • Security and enforcement
Average Travel Speed
Emergency and Assistance Unit
• Urban ≥ 40 km/jam • Inter Urban ≥ 60 km/jam
• Ambulance, Tow, Patrol (Police and operator), dan Rescue unit • Information System
Accesibility
Environment
• Average transaction speed • Number of queue
• cleanliness • plantation • grass
Mobility
Rest Area
• Speed of obstacle handling • Speed of Patrol handling • Speed of tow truck handling
• Lighting • Road condition • On/off ramp • Facility (Gas station, Toilet, workshop, car 5park, restaurant)
Pasal 8 (1) PP No. 15 Tahun 2005 there are 5 service substances
MINIMUM SERVICE STANDARD: ACCESSIBILITY Permen PU Nomor 16/PRT/M/2016
Road Condition
Indicator
Sub Indicator
Standard
Average Transaction Speed
Open Transaction
≤ 6 second per vehicle
Close Transaction
• Entrance: ≤5 second per vehicle • Exit: ≤ 9 second per vehicle
Average Travel Speed
Accessibility Automatic Gate (GTO)
Mobility Queue in Toll Booth
Number of Queue
• Take Toll Ticket: : ≤4 second per vehicle • Transaction: ≤5 second per vehicle
≤10 vehicle per booth (normal condition)
Safety
Emergency and Assistance Unit
Environment
•
Rest Area
•
In order to enhance toll road performance especially in accessibility indicator, there is a need to encourage Electronic Toll Collection Transforming to MLFF (High speed tolling) in the future6
TOLL TRANSACTION Toll transaction is served by 261 toll gates consist of 1.484 toll booths Manual Gate
•
Pay cash
Hybrid Gate
•
Pay cash and electronic card
Automatic Gate (GTO)
•
Pay by tapping electronic card
•
Pay using e-card plugged in to OBU (slow and go)
Pay cash • • • •
User need to prepare some amount of money Operator need to prepare the change Slower transaction process (average 6 seconds or more) Inefficient
Pay electronic card • • • • •
User only need to prepare the card No change needed (exact amount – no mistake) Users need to check and top-up card balance (pre-paid) Faster transaction process – tap and go (average 4 second or less) Might reduce queue in toll booth
7
Toll Road Non Java
0% 91%
9%
40%
Average
95% 95%
5% 5%
Jakarta - Cikampek
Bogor Ring Road Seksi I dan IIA
10%
0% 5% 2% 0% 5% 3% 7% 0% 0% 0% 0%
Kertosono - Mojokerto Seksi I…
Simpang Susun Waru -…
Pejagan - Pemalang Seksi I…
Cikampek - Palimanan
9% 12%
Gempol - Pandaan
17%
Surabaya - Gresik
20% Surabaya - Mojokerto Seksi…
25%
95% 98%
Surabaya - Gempol dan…
Average
83%
Jembatan Surabaya-Madura
40% 91%
Semarang-Solo Seksi I dan II
JABODETABEK
Semarang Seksi A,B,C
19% 16% 23% 16%
60%
Kanci - Pejagan
81% 84% 77% 84%
Palimanan - Kanci
67%
Purbaleunyi
100%
Tangerang - Merak
33% 30% 31% 30% 26% 34% 27% 27%
Cinere-Jagorawi Seksi I
70%
Jakarta - Bogor - Ciawi
Cawang - Tomang - Pluit & Prof.Dr.Ir.Soedijatmo
Cawang - Tj. Priok - Ancol Timur Jembatan Tiga/Pluit (Wiyoto…
Pondok Aren - Serpong
69% 70% 74% 66% 73% 73%
Makassar Seksi IV (JTSE)
15%
JORR S
0%
Ujung Pandang Seksi 1 dan 2 (BMN)
20% 85%
Nusa Dua - Ngurah Rai Benoa
60% JLJ
20%
JORR W2 Utara (Kebon Jeruk Ulujami)
60%
JORR W1 (Kebon Jeruk Penjaringan)
80%
Belawan - Medan - Tanjung Morawa
Jakarta - Tangerang
Toll Road in Java
PENETRATION OF E-PAYMENT NON JABODETABEK
100% 80% 82% 81% 88% 100% 100%95% 97%100%100%100%93%
40% 18% 19% Average
12%
100%
80%
The average proportion of Electronic Payment in Toll Road is 23%
(* Per Desember 2016
8
AUTOMATIC TOLL GATE AND E-PAYMENT PENETRATION IN JABODETABEK 40% 27% Tangerang
2
10% 30%
1
55% 32% 9
Tangerang Selatan
60% 34%
Proportion of GTO e-payment Penetration
25% 27%
4% 27%
8
4
47% 30%
11
56
33
2
Sedyatmo JM
32
24
3
JORR W1 JLB
29
3
4
JORR W2 MLJ
16
20
5
JORR S HK
36
11
6
JORR Non S JM
39
36
7
Cawang – Tomang - Pluit JM
108
36
8
Cawang - Priok Ancol Timur – Jm Tiga - Pluit CNMP
32
24
9
Pd. Aren – Ulujami JM
8
12
10
Jagorawi JM
68
68
11
JakartaCikampek JM
117
33% 16%
5
25% 26%
10
Bogor
50% 20%
Even though the proportion of GTO (dedicated e-payment lane), penetration of epayment is still relatively low Government, Operators, Banks, and Users have to support 100% cashless program
GTO
Jakarta Tangerang JM
6 Bekasi
Manual and Hybrid
1
3
7
37% 33%
No
9 60 9
IMPLEMENTING ALL ELECTRONIC PAYMENT PHASES now
Cash (Majority) and electronic card
1
Accelerating E-payment Penetration (electronic card)
2
Preparation of 100% ETC to MLFF
3
Implementation of Multi Lane Free Flow
10
ACCELERATING PENETRATION OF E-PAYMENT TARGET E-PAYMENT PENETRATION
JAN
100%
80%
Formulating Communication Strategy to encourage the use of electronic card
FEB
60% 40% +20%
Starting Education and Socialising Campaign
MAR
JAN
MAR JUN
SEP OCT All Toll booth accept e-payment (Hybrid toll booth and GTO)
JUN Special Campaign and Promo for Idul Fitri Long Holiday
OKT 100% E-PAYMENT
All Toll Booth only accept electronic payment (multi bank) 11
PREPARATION OF 100% ETC TO MLFF NOW
1
Choosing the technology 2
Finalising technical standard for the chosen technology 3
Testing ETC technology 4
Preparing Front-end and Back-end System Implementating ETC with barrier
5
Preparing enforcement regulation
6
7
Multi Lane Free Flow 12
CHOOSING ETC TECHNOLOGY Consideration:
1. 2. 3. 4.
Reliability Investment cost Toll road user affordability Program sustainability ETC TECHNOLOGY ALTERNATIVE
ANPR • •
• • •
Optical Tool to detect plate number Need an access to plate number database No cost for OBU Flat tariff and post paid payment Mostly used along side with other technology for enforcement
User Cost: 0
RFID
DSRC •
•
• •
short range wireless communication using 5,8 Ghz micro wave Users have to buy OBU OBU store user identity and other information Reliability rate 99.95%
User Cost : 15 – 30 USD
• • • •
Using radio frequency of 860 MHz – 960 Mhz Users have to buy RFID tag The tag is the identity of the user Reliability rate ±99%
GNSS • • • •
User Cost: 1 – 2 USD
Using OBU to locate vehicle position to charge toll fee No gantry instalment Privacy Issue (Location surveillance) Easy to implement distance-based and time-based tariff
13
13 User Cost: 350 USD
TRANSITION TO MULTI LANE FREE FLOW 1
E-card
E-card
E-card
E-card / ETC
E-card / ETC
Introducing ETC technology, by installing ETC reader on toll booth, but still using barrier (Slow and Go)
•
As the usage of ETC increased, ETC reader gradually installed on the rest of toll booths To encourage users to use ETC, dedicated booth will be in place to give less-queue benefit
E-card / ETC
2 E-card / ETC
•
ETC
•
3
•
•
*ETC = Contactless (ANPR/DSRC/RFID/GNSS)
After the penetration of ETC reach 100% and the enforcement regulation is established, the barrier is taken away. Transforming toll gates to MLFF gantries. MLFF allows high speed tolling for all users 14
CHALLENGE • Operating toll road is increasing, it is necessary to implement ETC especially for urban toll road • Choosing the right technology for MLFF • Encourage toll road users to shift from cash transaction to electronic payment • Constructing enforcement regulation to anticipate loss revenue due to violation
Cash
Electronic Card
ETC
15
THANK YOU
16
