Technical & Commercial Proposal
General Affairs Management
A Subsidary of PT. IPDC Consulting & Advisory
Section __ Program Approach & Methodology
Program Approach The following diagram reflects our program process in developing a training programs
Understanding Context & Scope of Works
Training Needs Analysis
Pre-Assessment and Training Modules Development & Planning
Training Delivery & Postcourse Assessment
Coaching for Application
Institutionalized
Time required may vary depend upon the scope of works
© 2012 Indonesia Professional Development Center
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Program Approach To achieve the effectiveness of the program, in-class training format will be broken down into four arragements: Knowledge
No.
Portion (in %)
1
Interactive lecture (Theoritical Framework & Conceptual)
35
2
Group / Individual Exercises & Discussion
35
3
Role Plays / Case Study
20
4
Relevant Games
10
Skills
Attitudes
In-Class Training Format
Program Duration for Each Batch Types of Program General Afairs Management (Class-room)
© 2012 Indonesia Professional Development Center
Number of Day 2
4
Training Methodology Expected Participants: This program will benefit any staff, senior staff, supervisors and managers who will be projected to assign in General Affairs department or those who are interested to learn how the GA department is work (roles, functions, responsibilities, etc.)
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Section 6 Program Overview & Agenda
Program Overview Divisi General Affair (GA) atau Divisi Umum merupakan supporting unit kesemua bagian unit kerja perusahaan. Fungsi utamanya adalah Administrasi dan Pengelolaan Pelayanan rutin kantor, yang meliputi: • Secara Internal - fasilitas dan maintenance gedung, fasilitas dan alat-alat kantor, kendaraan per - usahaan, Kesehatan dan keselamatan kerja, perlakuan terhadap tamu perusahaan, melaksanakan ‘event-event’ khusus, employee gathering, dll • Secara External meliputi – Mengurus perijinan dan legalitas, gangguan, Community Development / Corporate Social Responsibility, mengurus dan melaku -kan kerjasama dengan aparat Pemerintah terkait seperti Pemda, Kepolisian, Kejaksaan, Kehakiman dll.
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Program Overview Program Objectives Usai pelatihan ini, para peserta diharapkan mampu: • Memahami Tugas dan Tanggungjawab seorang General Affair • Mempersiapkan diri - mental dan motivasi • Mengerti masalah-masalah GA dan sanggup mengantisipasinya • Memiliki Skill dan Pengalaman dalam Pengelolaan GA Management, dalam mendukung program Divisi / Departemen lain
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Program Agenda DAY ONE Time
Topic
07.00 – 07.45
Class Preparation
07.45 – 08.00
Opening Sessions, Training Ground Rules and Safety Orientation
I. PENTINGNYA GENERAL AFFAIR MANAGEMENT • Definisi General Affair Management 08.00 – 10.30
• • • •
Fungsi GA / Manajemen Umum ini Proses Motivasi dan persiapan mental staf GA Mengidentifikasi tantangan yang dihadapi GA ini Koordinasi dengan divisi / departemen untuk progran Internal / External
10.30 – 10.45
Coffee Break
II. PENANGANAN & PERAWATAN BANGUNAN / GEDUNG KANTOR 10.45 – 12.00
• • • •
Pengelolaan Ruang Kantor Sistem Filing Pengelolaan ‘Cleaning Service’ dalam Pelaksanaan dan Penanganan Kebersihan Kantin Perusahaan / Pantry
Discussion for Job Application & Knowledge Transfer 12.00 – 13.00 © 2012 Indonesia Professional Development Center
Lunch Break and Prayer Time 9
Program Agenda DAY ONE (Continued) Time
Topic
III. PENGELOLAAN MESS PERUSAHAAN,PENYEDIAAN KATERING DAN LAUNDRY 13.00 - 15.30
15.30 – 15.45
15.45 – 16.30
• Kantin Perusahaan / Pantry • Penyediaan Katering • Laundry
Discussion for Job Application & Knowledge Transfer Please call us Coffee Break for further IV. PENANGANAN & PENGAWASAN KESELAMATAN BANGUNAN / information GEDUNG KANTOR SERTA KARYAWAN • Pengelolaan ‘Security Guards’ dalam Pelaksanaan dan Penanganan Keamanan • Lingkup Pengamanan • Pengelolaan Kesehatan dan Keselamatan Kerja (K3) Discussion for Job Application & Knowledge Transfer
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Program Agenda DAY TWO Time
Topic
V. PENANGANAN & PELAYANAN AKTIFITAS KANTOR • Pengelolaan Kurir dan lalu lintas Surat – Menyurat, Pengelolaan 08.00 – 10.30
10.30 – 10.45
10.45 – 12.00
• • • •
Office Boy Perbankan, Petty cash, Uang Gaji dan Security-nya Pengelolaan Kendaraan, Driver, dan Perparkiran Operator Telepon, Receptionist dan Tamu Perusahaan
Case Study Please call us Discussion for Job Application & Knowledge Transfer for further Coffee Break information VI. PENYEDIAAN DAN PENGELOLAAN ALAT TULIS KANTOR (ATK) DAN PERALATAN LAINNYA • Alat Tulis Kantor yang disediakan - Pengelolaan Penyediaan dan Pengadaan • Peralatan Elektronik Kantor – Komputer, Laptop, Televisi, LCD Player • Menyimpan dan Meminjamkan
Discussion for Job Application & Knowledge Transfer 12.00 – 13.00 © 2012 Indonesia Professional Development Center
Lunch Break and Prayer Time 11
Program Agenda DAY TWO (Continued) Time
Topic
VII. OUTSOURCING, LABOR SUPPLY DAN TENAGA KERJA KONTRAK
13.00 – 15.30
• Pengambilan Tenaga Kerja secara Outsourcing • Labor Supply • Tenaga Kerja Kontrak
VIII. EXTERNAL RELATIONS • Penanganan Tamu – VVIP, VIP, Penjabat pemerintah, Audtor Perusahaan • Mengurus berbagai perijinan, ke-HUMAS-an, dan Tenaga Kerja Asing
15.30 – 15.45
15.45 – 17.00
call us Case Study andPlease Discussion for further information IX. EMPLOYEE RELATIONS • • • •
Coffee Break
Pelaksanaan Event khusus – acara karyawan, Gathering, Pelaksanaan Penghargaan, Perpisahan, Pensiun, Kemalangan, dll Pengelolaan Asuransi dan Jaminan Hari Tua / Pensiun Menghadapi unjuk rasa
• Insight and Lesson Learned of the day • Evaluation Discussion for Job Application & Knowledge Transfer
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Section 8 IPDC Credential
IPDC Credential
FACT SINCE 2000 • Trained more than 20,000 participants (Top executives, senior managers, middle managers and professionals) in 10 years both in inhouse and public programs setting • Served more than 500 major clients across industries, sectors and regions, including Vietnam, Malaysia, Thailand, Brunei, Singapore, Afghanistan. • Run more than 350 different workshops or training programs on single yearly basis • Has Partnership with several major training institutions in the region. © 2012 Indonesia Professional Development Center
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Contact Information
A Subsidary of PT. IPDC Consulting & Advisory
Training & Consulting Division Rasuna Office Park 2/QO-08. Jl. HR. Rasuna Said Jakarta 12960 Indonesia Ph (+6221) 8378 6465 ; 8378 6477 ; 8378 6389 Fax (+6221) 8378 6478 E-mail :
[email protected];
[email protected] www.ipdc.co.id
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