56
DAFTAR PUSTAKA
Astuti,
Sri,
2003,
Pengaruh
Diversitas
Kemanfaatan
Dan
Lingkup
Pengenmbangan Kemanfaatan Teknologi Informasi Terhadap Kepuasan Pemakai, Kompak, Jan-April, hal. 94-117. Imam Ghozali, 2001, Aplikasi Analisis Multivariate dengan Program SPSS, Cetakan Keempat, Badan Penerbit Universitas Diponegoro, Semarang. Indarti dan Kentris, (2001), Faktor – Faktor yang Mempengaruhi Intensitas Penggunaan
Sistem
Informasi
Akuntansi,
Jurnal
Akuntansi
dan
Manajemen, Desember, Hal 83 – 93. Kotler, Philip, 2002, Manajemen Pemasaran, Edisi Millenium, Penerbit Prehalindo, Jakarta. Suharyadi, dan Purwanto, 2009, Statistika, Edisi Dua, Buku Dua, Penerbit Salemba Empat, Jakarta. Supriyanto, Aji, 2005, Pengantar Teknologi Informasi, Edisi Pertama, Salemba Infotek, Jakarta. Wahyu Meiranto, 2003, Pengaruh Pemanfaatan Teknologi Informasi Terhadap Kepuasan Pemakai: Ketidakpastian Tugas Sebagai Variabel Moderating, Universitas Diponegoro. Wijayanti, L.E. dan Solichin, M. (2002), Pengaruh Partisipasi Dalam Pengembangan Sistem Informasi: Ketidakpastian Tugas Sebagai Variabel Moderasi, KOMPAK, Nomor 13, Januari – April 2005, hal: 69-88. www.Google.com
57
LAMPIRAN 1 KUESIONER PENELITIAN
Responden Yth, Saya Natalia Mahasiswa Universitas Mercu Buana Fakultas Ekonomi & Bisnis Jurusan Manajemen S1.Pada saat ini dlm pembuatan skripsi,bermaksud agar teman-teman untuk mengisi kuisioner ini. Dengan partisipasi yg teman berikan ,sangat membantu dalam menyelesaikan skripsi yg saya kerjakan saat ini . Dengan partisipasi yg teman-teman berikan,saya ucapkan terima kasih. Ket.: (SS) Sangat Setujuh, (S) Setujuh, (RR) Ragu-ragu, (TS) Tidak Setujuh, (STS) Sangat Tidak Setujuh,dan pilih salah satu kemudian di beri ceklist (). Universitas/Fakultas : Contact Number : Pernyataan SS S RR TS STS A. Pemanfaatan Teknologi Informasi 1. Saya menggunakan internetsetiap melakukan aplikasi bisnis 2. Disekitar saya banyak yang menggunakan internet 3. Internet membuat kegiatan saya lebih efektif 4. Banyak manfaat yang saya peroleh dari teknologi informasi 5. Saya sudah menggunakan internet dalam jangka panjang 6. Melalui internet pengetahuan saya dapat bertambah 7. Perubahan teknologi informasi yang semakin berkembang membuat saya mengikuti era globalisasi 8. Internet dapat menjadi teman disaat saya kesepian 9. Teknologi informasi memenuhi kebutuhan saya dalam memperoleh aplikasi bisnis 10. Fasilitas yang teknologi informasi berikan membuat saya tidak sulit untuk memperoleh informasi yang dibutuhkan B. Ketidakpastian Tugas 11. Gangguan pada sistem jaringan internet yang terkadang menghambat saya dalam melakukan aktifitas borwosing 12. Cuaca buruk mempengaruhi jaringan signal saya agak sulit membuka aplikasi bisnis 13. Perubahan sistem lama ke sistem baru membuat
58
saya harus beradaptasi dengan program yang baru 14. Petunjuk pemakaian yang ada pada aplikasi bisnis terkadang membuat saya tidak mengerti 15. Tingkat kesalahan pada sistem jaringan teknologi mengurangi hasil kinerja saya C. Kepuasan Pemakai 16. Tampilan dan model pada aplikasi dalam teknologi informasi membuat saya menyukainya 17. Aplikasi yang terdapat di dalam teknologi informasi sangat lengkap saya tidak sulit untuk memperolehnya 18. Kapan saja saya dapat bebas menggunakan teknologi informasi 19. Dengan teknologi informasi saya bisa berhubungan komunikasi dengan siapapun 20. Apa yang saya sudah bayar untuk sebuah teknologi informasi serta dengan aplikasi yang di peroleh 21. Aplikasi yang terdapat di dalam internet tidak membuat saya jenuh 22. Saya tidak kecewa dengan mutu dari sebuah aplikasi yang terdapat di dalam teknologi informasi 23. Dimanapun saya dapat melakukan kegiatan aktifitas browsing 24. Jaringan signal yang bagus dapat mengoptimalkan hasil kinerja saya
Terima Kasih
59
LAMPIRAN 2 INPUT DATA KUESIONER Jawaban Responden : KETIDAKPASTIAN TUGAS
Responden onden 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
KT1 3 5 3 4 4 2 4 5 5 5 5 3 5 5 4 5 4 4 5 5 5 4 4 4 4 4 5 4 4 5 5
Ketidakpastian Tugas KT2 KT3 2 4 4 5 4 1 4 5 5 5 5 1 5 4 4 5 3 5 4 3 4 3 4 4 4 4 4 4 3 3 4
4 2 4 5 4 4 5 5 3 5 5 3 2 5 4 5 2 4 3 3 5 3 5 3 4 4 5 4 2 3 5
KT4 4 2 3 5 3 4 5 4 3 4 4 4 3 4 5 5 4 3 2 3 2 3 5 3 4 4 4 4 2 4 2
KT5 5 3 4 5 3 4 5 4 3 4 4 5 4 4 4 2 4 2 5 2 2 3 5 4 3 3 4 3 4 5 2
60
32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70
4 4 4 4 4 4 5 4 5 5 5 4 3 4 4 5 5 5 5 3 4 5 5 4 5 5 5 5 4 5 4 4 4 5 5 4 5 4 5
5 4 4 3 3 4 4 3 5 5 4 4 3 4 5 5 4 5 5 4 4 5 5 5 5 5 4 4 4 5 4 3 5 4 4 3 5 3 5
4 4 4 3 4 5 4 2 4 3 3 4 2 5 4 5 2 5 5 3 4 5 4 3 2 2 5 4 5 5 5 3 4 3 2 4 5 4 5
3 3 5 3 3 5 3 2 4 3 4 3 2 4 4 1 2 5 5 3 4 4 4 4 3 3 4 3 4 4 5 2 4 3 2 3 5 3 5
2 4 4 3 4 5 3 4 4 3 4 4 3 3 4 5 3 5 5 3 3 5 4 4 4 4 3 2 3 4 5 4 4 4 4 2 5 4 5
61
71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108
5 4 5 5 4 3 4 4 5 5 4 4 3 5 3 4 5 4 4 4 5 5 4 4 4 4 5 5 4 5 5 5 4 4 4 3 5 4
5 4 5 5 3 4 4 4 3 5 4 4 4 5 4 3 5 3 3 4 3 3 4 4 5 4 5 5 5 4 5 4 3 4 3 4 3 3
3 4 4 4 4 3 3 4 3 5 4 4 4 5 5 3 4 3 3 4 3 3 3 4 4 3 2 4 3 3 4 4 4 4 3 5 3 3
4 3 4 4 3 2 2 3 2 1 4 3 3 1 4 2 4 2 2 5 4 4 3 3 3 3 2 4 3 2 4 3 3 3 4 4 3 4
3 4 4 4 3 3 5 3 2 5 4 3 3 2 3 4 4 4 4 4 5 5 3 4 4 5 4 4 4 4 4 3 4 4 4 3 4 5
62
Jawaban Responden : PEMANFAATAN TEKNOLOGI INFORMASI
Responden 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36
Pemanfaatan Teknologi Informasi PTI PTI PTI PTI PTI PTI PTI 1 2 3 4 5 6 7 4 4 4 4 5 5 5 4 4 4 4 4 3 3 4 4 4 4 4 4 4 4 4 4 4 5 4 4 4 4 4 4 4 5 5 5 5 5 5 5 5 5 5 5 5 4 4 5 4 3 3 3 4 4 4 4 4 4 4 4 4 4 4 4 4 3 4 4 5 5 3 3 4 4 4 4 4 5 5 5 5 5 3 4 2 5 5 5 5 5 5 4 5 4 5 4 5 4 5 5 4 4 4 4 4 5 5 5 5 4 4 4 4 4 4 3 4 4 5 5 5 4 5 4 4 4 5 5 5 5 5 5 5 4 5 5 4 4 5 5 3 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 4 4 5 4 4 5 5 5 5 5 5 4 5 5 5 4 5 4 4 5 5 5 4 5 4 4 5 4 5 4 5 4 4 5 5 5 4 5 3 2 4 4 2 4 4 3 5 5 5 5 4 5 5 3 5 5 5 5 5 5 5 5 4 5 4 4 4 4 4 5 5 4 4 4 5 5 4 4 4 4 4 5 5 5 5 5 5 5 4 5 4 5 5 5 4
PTI 8 4 4 3 4 5 2 4 4 4 4 5 3 2 4 2 4 4 5 4 3 5 5 4 4 5 5 4 5 4 2 5 5 5 3 5 4
PTI 9 4 3 3 4 5 4 4 4 4 4 5 4 4 5 4 4 5 4 4 3 4 4 4 5 3 3 5 2 3 2 4 4 4 4 4 3
PTI 10 3 4 4 4 5 4 5 4 5 4 5 4 4 5 5 5 5 5 5 3 4 4 5 5 5 5 5 5 3 5 4 5 5 5 4 4
63
37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77
5 4 4 4 3 4 5 4 4 5 1 5 4 5 5 4 4 4 3 5 5 4 5 4 5 5 4 5 5 5 3 4 4 5 4 4 3 4 3 5 5
5 5 4 4 3 5 4 5 5 2 5 5 5 5 5 4 4 4 4 5 5 4 5 5 5 4 4 2 5 5 5 5 5 5 4 4 4 5 5 5 5
5 4 4 4 3 4 5 5 4 5 5 4 4 5 4 4 4 4 3 5 5 5 5 4 5 4 5 5 4 4 5 4 4 5 4 4 5 5 4 5 5
4 4 4 4 3 4 4 5 4 4 5 5 4 5 4 5 4 4 4 5 5 5 5 4 4 4 5 4 5 5 5 4 5 5 4 4 5 5 4 5 5
4 3 4 3 4 4 5 5 4 5 5 4 4 5 4 5 4 3 3 5 5 4 5 4 4 4 5 5 4 4 5 4 5 5 4 5 5 5 4 5 5
5 4 4 5 4 5 5 5 4 5 5 4 5 5 4 5 4 4 3 5 5 5 4 4 4 4 5 5 4 4 5 5 5 5 4 5 5 5 5 5 5
4 4 3 5 4 4 4 5 4 5 5 4 5 5 3 4 4 4 4 5 5 5 4 4 4 4 5 5 4 4 4 5 4 5 4 5 4 5 4 4 5
4 4 4 4 4 1 5 4 4 4 5 2 5 5 4 5 4 3 2 2 2 2 4 4 5 4 5 4 2 2 3 5 4 1 4 4 3 5 4 4 4
4 4 2 4 4 4 4 5 5 5 4 4 4 5 4 4 5 4 3 3 3 3 4 5 5 4 5 5 4 4 4 4 3 4 4 4 3 4 4 4 4
5 4 3 4 4 3 4 5 5 5 5 5 5 5 3 4 5 3 3 4 4 4 5 5 5 4 4 5 5 5 5 5 4 4 4 4 5 5 4 4 5
64
78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108
5 4 1 4 5 4 5 4 4 4 4 4 5 5 5 4 4 4 4 3 5 3 4 4 4 4 5 4 4 4 4
5 5 5 5 5 4 4 5 5 5 5 5 5 5 5 4 4 5 5 4 5 4 5 5 5 5 5 4 5 4 5
5 5 5 4 5 4 4 5 5 5 5 5 4 5 5 5 5 5 5 3 5 4 5 5 4 5 5 4 5 5 5
5 4 5 4 5 4 5 4 5 5 5 5 4 5 5 5 5 5 4 4 5 4 4 5 4 5 5 4 4 5 5
5 4 5 5 5 5 4 4 5 5 5 5 4 4 4 3 4 5 4 4 5 4 5 5 3 5 4 3 4 5 5
5 5 5 5 4 5 3 5 5 5 5 5 4 5 5 4 4 5 5 4 5 4 5 5 4 5 3 5 5 5 5
4 5 5 4 3 4 4 4 5 5 5 5 4 5 5 3 4 5 4 5 5 4 5 5 4 5 4 3 4 5 5
3 4 5 4 3 3 3 5 5 5 5 5 3 2 2 3 5 4 4 2 3 1 4 4 4 5 4 3 5 3 4
3 4 4 4 4 3 5 4 5 5 5 5 4 2 2 4 4 5 5 4 5 4 3 4 4 4 5 4 5 4 4
4 4 5 4 4 4 5 4 4 5 4 4 5 5 5 4 5 4 5 4 5 4 4 4 4 4 4 4 4 4 5
65
Jawaban Responden : KEPUASAN PEMAKAI
Responden 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35
KP1 4 5 4 4 4 5 5 4 4 4 4 5 3 4 4 2 4 4 3 2 4 4 5 5 5 5 4 5 4 5 4 4 4 4 4
Kepuasan Pemakai KP2 KP3 KP4 KP5 4 4 4 4 5 4 4 4 4 4 4 3 4 4 4 4 4 4 4 4 5 4 5 5 4 4 4 5 3 3 3 4 4 4 4 4 5 5 5 5 3 3 4 4 5 4 4 5 4 4 5 3 5 5 4 5 4 5 5 4 2 4 4 4 4 5 5 5 4 4 4 3 4 5 5 2 5 4 5 4 5 5 5 5 4 5 5 4 4 4 4 5 4 5 5 4 5 5 5 4 5 5 5 4 5 5 4 5 5 5 5 4 3 4 4 3 5 3 4 3 5 5 5 5 4 4 4 3 4 4 5 5 4 5 5 4 4 5 5 4
KP6 5 4 4 4 5 5 4 4 4 5 5 3 3 5 2 4 4 5 3 4 5 4 4 4 5 5 5 5 4 3 5 5 5 3 4
KP7 5 5 4 4 5 4 3 4 4 5 5 3 3 4 4 4 4 4 3 2 5 4 3 4 5 5 4 5 4 3 5 4 4 4 4
KP8 5 4 4 4 5 4 4 4 4 5 5 3 4 4 4 5 4 4 5 5 5 4 4 5 4 4 4 4 3 3 5 4 4 4 4
KP9 4 5 4 4 4 2 4 4 4 4 5 3 5 5 4 4 4 5 5 5 5 5 4 5 4 4 5 4 5 4 5 5 5 4 5
66
36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74
5 5 4 4 4 4 2 3 5 4 4 5 4 4 5 4 4 5 4 4 4 4 3 3 4 4 4 3 4 4 4 5 4 5 4 4 4 4 4
4 4 4 3 3 4 3 4 4 4 4 5 4 5 4 4 4 5 3 3 4 4 4 4 4 4 3 4 4 4 4 4 5 4 4 4 4 4 3
5 4 4 4 3 4 3 4 5 4 5 5 5 5 5 4 4 5 3 3 4 5 4 4 4 4 4 4 5 5 5 4 5 5 4 4 4 5 4
5 4 4 4 3 3 4 4 5 4 5 5 5 5 5 4 4 5 4 4 4 4 4 4 4 4 5 4 5 5 5 5 5 5 3 4 4 4 5
4 5 3 3 4 3 3 4 4 4 3 5 4 4 4 4 4 4 3 3 4 4 3 3 4 4 4 3 3 4 4 4 4 4 5 4 4 4 4
3 4 4 4 4 4 3 3 4 4 3 5 4 5 5 4 4 5 3 3 4 4 4 3 4 4 5 5 3 4 4 2 5 3 4 4 4 4 4
4 3 4 4 4 4 3 3 4 4 4 5 4 5 5 4 4 5 3 3 4 4 4 2 4 5 4 3 4 4 4 4 5 4 5 4 4 4 4
5 4 3 3 4 4 3 4 5 4 4 5 5 5 5 4 5 4 3 3 4 4 2 4 4 5 3 5 4 5 5 4 5 5 4 4 4 2 4
4 4 5 5 4 4 5 4 5 3 4 5 4 5 5 4 5 5 4 3 4 4 4 5 3 4 5 5 4 4 4 4 5 4 4 4 4 5 5
67
75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108
4 4 2 4 2 5 4 4 4 3 5 3 4 3 3 4 5 5 3 4 4 4 3 3 2 4 4 4 5 4 4 5 4 5
4 2 4 5 5 5 4 5 4 5 3 4 3 4 4 4 5 5 4 4 3 4 3 3 3 4 4 4 4 4 4 3 4 5
4 1 5 5 4 5 4 5 3 3 4 3 4 5 5 5 3 3 4 4 3 5 4 4 3 4 4 4 4 5 4 4 4 5
4 4 5 4 5 5 4 4 4 3 5 5 5 5 5 5 4 4 4 5 4 4 5 4 4 5 4 4 5 5 4 5 5 5
3 4 2 4 4 5 4 4 4 4 3 4 4 4 4 4 2 2 3 5 3 4 4 4 4 4 4 3 4 5 3 3 5 5
3 2 3 3 4 5 4 3 3 3 5 5 5 5 5 2 2 2 3 5 3 4 3 3 3 3 4 4 4 5 4 5 4 5
3 3 3 4 2 5 4 4 4 4 4 4 4 4 4 4 3 3 3 4 4 4 2 3 3 4 4 4 4 4 3 4 5 5
4 4 5 5 5 5 5 5 2 2 3 5 3 5 5 4 3 3 4 4 4 5 4 4 4 4 4 3 5 4 4 3 4 5
4 4 5 4 5 5 4 4 4 5 5 5 5 5 5 4 5 5 4 5 4 5 5 5 4 4 5 5 5 5 3 5 4 5
68
LAMPIRAN 3 UJI VALIDITAS
Correlations Correlations Satis Satis
1.000
.371
.035
.371
1.000
-.057
.035
-.057
1.000
.
.000
.359
PeTekInf
.000
.
.278
KetTug
.359
.278
.
Satis
108
108
108
PeTekInf
108
108
108
KetTug
108
108
108
Pearson Correlation PeTekInf KetTug Satis Sig. (1-tailed)
N
PeTekInf KetTug
Uji Validitas : Ketidakpastian Tugas Correlation Matrix
Correlation KT1 KT2
KT1 1,000 ,509
KT2 ,509 1,000
KT3 ,038 ,309
KT4 -,038 ,148
KT5 ,030 -,013
KT3 KT4
,038 -,038
,309 ,148
1,000 ,452
,452 1,000
,034 ,309
KT5
,030
-,013
,034
,309
1,000
69
KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy. Bartlett's Test of Approx. Chi-Square Sphericity df
,495 81,507 10 ,000
Sig.
Anti-image Matrices
Anti-image Covariance
Anti-image Correlation
KT1
KT1 ,716
KT2 -,360
KT3 ,065
KT4 ,071
KT5 -,063
KT2 KT3
-,360 ,065
,652 -,189
-,189 ,720
-,046 -,305
,051 ,083
KT4 KT5 KT1
,071 -,063 ,465a
-,046 ,051 -,528
-,305 ,083 ,090
,702 -,264 ,100
-,264 ,884 -,080
KT2 KT3
-,528 ,090
,509 a -,275
-,275 ,520 a
-,068 -,430
,067 ,104
KT4 KT5
,100 -,080
-,068 ,067
-,430 ,104
,509a -,335
-,335 ,422a
a. Measures of Sampling Adequacy(MSA)
Communalities Initial
Extraction
KT1 1,000 KT2 1,000 KT3 1,000 KT4 1,000 KT5 1,000 Extraction Method: Principal Component Analysis.
,718 ,783 ,569 ,762 ,312
70
Total Variance Explained Component
1 dim 2 ensi 3 on0 4
Extraction Sums of Squared Initial Eigenvalues Loadings % of Cumulative % of Cumulative Total Variance % Total Variance % 1,772 35,446 35,446 1,772 35,446 35,446 1,371 27,427 62,872 1,371 27,427 62,872 ,976 ,463
19,520 9,255
82,393 91,647
5 ,418 8,353 100,000 Extraction Method: Principal Component Analysis.
Component Matrixa Component 1
2
KT1 ,493 KT2 ,725 KT3 ,706 KT4 ,646 KT5 ,296 Extraction Method: Principal Component Analysis. a. 2 components extracted.
-,689 -,507 ,266 ,587 ,473
71
Uji Validitas : Pemanfaatan Teknologi Informasi
KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy. Approx. Chi-Square Bartlett's Test of df Sphericity Sig.
.687 251.649 45 .000
Anti-image Matrices
PT1
PT1 PT2 PT3 PT4 PT5 PT6 PT7 PT8 PT9 PT10 .847 -.066 -.120 -.032 .011 .073 .045 .168 -.052 -.120
PT2 PT3
-.066 .752 -.089 -.194 .081 -.088 -.120 -.089 .516 -.160 -.115 -.133
PT4 Anti-image PT5 Covariance PT6 PT7
.043 .003 .003 -.085
-.032 -.194 -.160 .529 -.163 .067 -.049 .063 .067 -.154 .011 .081 -.115 -.163 .559 -.103 -.127 -.055 -.070 .125 .073 -.088 -.133 .067 -.103 .532 -.245 -.100 .144 -.006 .045 .043 .003 -.049 -.127 -.245 .580 .123 -.169 -.044
PT8 PT9
.168 -.052
PT10 PT1 PT2
-.120 .006 -.045 -.154 .587a -.083 -.182 -.047 -.083 .740 a -.142 -.308
PT3 PT4
-.182 -.142 .798 a -.307 -.214 -.254 .006 -.135 -.047 -.308 -.307 .717 a -.299 .125 -.088 .099
Anti-image PT5 Correlation PT6
.026 .006 .024 -.045
.003 -.085 .026 .024
.063 -.055 -.100 .123 .768 -.250 -.115 .067 -.070 .144 -.169 -.250 .753 -.160 .125 -.006 -.044 -.115 -.160 .792 .015 .109 .064 .208 -.065 -.146 .124 -.140 .064 .004 .035 .008 .038 -.071 .105 -.237
.015 .124 -.214 -.299 .764a -.189 -.223 -.083 -.107 .188 .109 -.140 -.254 .125 -.189 .680a -.440 -.157 .227 -.009
PT7 PT8
.064 .208
.064 .006 -.088 -.223 -.440 .680a .185 -.256 -.065 .004 -.135 .099 -.083 -.157 .185 .481 a -.328 -.147
PT9 PT10
-.065 -.146
.035 .038 .105 -.107 .227 -.256 -.328 .435 a -.207 .008 -.071 -.237 .188 -.009 -.065 -.147 -.207 .612 a
a. Measures of Sampling Adequacy(MSA)
72
Communalities Initial PT1 PT2 PT3 PT4 PT5 PT6 PT7 PT8 PT9 PT10
Extraction 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000
.531 .459 .655 .656 .617 .673 .566 .536 .666 .592
Extraction Method: Principal Component Analysis.
Total Variance Explained Component
Initial Eigenvalues
Extraction Sums of Squared Loadings Total % of Cumulative Total % of Cumulativ Variance % Variance e% 1 3.028 30.278 30.278 3.028 30.278 30.278 2 1.541 15.410 45.688 1.541 15.410 45.688 3 1.381 13.809 59.498 1.381 13.809 59.498 4 .921 9.215 68.712 5 .734 7.338 76.051 6 .663 6.631 82.682 7 .648 6.476 89.159 8 .407 4.075 93.233 9 .370 3.695 96.929 10 .307 3.071 100.000 Extraction Method: Principal Component Analysis.
73
Component Matrixa Component 1 2 3 PT1 .176 -.522 .478 PT2 .491 -.453 .111 PT3 .795 -.147 .034 PT4 .723 -.344 .125 PT5 .726 .170 -.247 PT6 .688 .183 -.407 PT7 .643 .292 -.260 PT8 .223 .638 .282 PT9 .134 .606 .530 PT10 .346 .057 .685 Extraction Method: Principal Component Analysis. a. 3 components extracted.
KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy. Approx. Chi-Square Bartlett's Test of df Sphericity Sig.
.669 223.037 36 .000
74
Anti-image Matrices
PT1
PT1 PT3 PT4 PT5 PT6 .853 -.132 -.054 .018 .067
PT7 PT8 PT9 PT10 .049 .169 -.050 -.120
PT3 PT4
-.132 .527 -.207 -.109 -.149 -.054 -.207 .585 -.159 .049
.008 -.086 -.042 .070
PT5 Anti-image PT6 Covariance PT7 PT8
.018 -.109 -.159 .568 -.097 .067 -.149 .049 -.097 .543 .049 .008 -.042 -.134 -.245 .169 -.086 .070 -.056 -.102
.027 -.045 .081 -.168
-.134 -.056 -.074 .127 -.245 -.102 .150 -.005 .582 .123
.123 -.172 -.045 .768 -.250 -.115
PT9 PT10 PT1
-.050 .027 .081 -.074 .150 -.120 -.045 -.168 .127 -.005 .540 a -.196 -.077 .026 .099
-.172 -.250 .754 -.160 -.045 -.115 -.160 .792 .069 .209 -.062 -.146
PT3 PT4
-.196 .754 a -.372 -.200 -.279 -.077 -.372 .708a -.276 .087
.015 -.136 -.072 .105
PT5 Anti-image PT6 Correlation PT7 PT8
.026 -.200 -.276 .781a -.174 .099 -.279 .087 -.174 .679a
-.233 -.084 -.113 .189 -.436 -.158 .234 -.008
.069 .015 -.072 -.233 -.436 .209 -.136 .105 -.084 -.158
.679 a .185 -.259 -.066 .185 .478 a -.329 -.148
-.062 .043 .122 -.113 .234 -.146 -.070 -.247 .189 -.008
-.259 -.329 .419 a -.207 -.066 -.148 -.207 .591a
PT9 PT10
.043 -.070 .122 -.247
a. Measures of Sampling Adequacy(MSA)
Communalities Initial PT1 PT3 PT4 PT5 PT6 PT7 PT8 PT9 PT10
Extraction 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000
.635 .656 .643 .629 .673 .554 .604 .655 .603
75
Total Variance Explained Component
Initial Eigenvalues Total
1 2 3 4 5 6 7 8 9
2.858 1.433 1.361 .840 .732 .652 .420 .383 .320
Extraction Sums of Squared Loadings
% of Cumulativ Total % of Cumulative Variance e% Variance % 31.754 31.754 2.858 31.754 31.754 15.926 47.680 1.433 15.926 47.680 15.128 62.808 1.361 15.128 62.808 9.335 72.143 8.131 80.274 7.249 87.523 4.670 92.193 4.254 96.447 3.553 100.000
Extraction Method: Principal Component Analysis. Extraction Method: Principal Component Analysis.
Component Matrixa Component 1 PT1 PT3 PT4 PT5 PT6 PT7 PT8 PT9 PT10
2 .135 .778 .681 .762 .707 .687 .260 .181 .344
3 -.333 -.178 -.304 -.051 -.054 .058 .730 .751 .301
Extraction Method: Principal Component Analysis. a. 3 components extracted.
.711 .137 .293 -.216 -.413 -.281 -.050 .241 .628
76
Uji Validitas : Kepuasan Pemakai
KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy. Approx. Chi-Square Bartlett's Test of df Sphericity Sig.
.682 237.908 36 .000
Anti-image Matrices KP1
KP2
KP3
KP4
KP5
KP1 .681 -.161 .039 -.106 -.049 KP2 -.161 .717 -.226 .079 -.076
KP6
KP7
KP8
KP9
.044 -.237 .163 .128 .001 .032 -.030 -.030
KP3 .039 -.226 .481 -.249 .003 -.015 -.108 -.122 -.008 KP4 -.106 .079 -.249 .627 -.044 .002 .069 -.115 -.148
Anti-image KP5 -.049 -.076 .003 -.044 .700 -.183 -.057 -.108 .176 Covariance KP6 .044 .001 -.015 .002 -.183 .562 -.231 -.041 -.205 KP7 -.237 .032 -.108 .069 -.057 -.231 .516 -.052 KP8 .163 -.030 -.122 -.115 -.108 -.041 -.052 .719
.016 .038
KP9 .128 -.030 -.008 -.148 .176 -.205 .016 .038 .791 KP1 .558a -.230 .067 -.163 -.071 .070 -.400 .234 .174 KP2 -.230 .701 a -.384 .118 -.108 .001 .053 -.041 -.039 KP3 .067 -.384 .708 a -.453 .006 -.028 -.216 -.207 -.013 KP4 -.163 .118 -.453 .657 a -.066 .003 .121 -.171 -.210
Anti-image KP5 -.071 -.108 .006 -.066 .767a -.292 -.095 -.153 .236 Correlation KP6 .070 .001 -.028 .003 -.292 .689a -.429 -.064 -.308 KP7 -.400 .053 -.216 .121 -.095 -.429 .689a -.085 KP8 .234 -.041 -.207 -.171 -.153 -.064 -.085 .775a KP9 .174 -.039 -.013 -.210 a. Measures of Sampling Adequacy(MSA)
.236 -.308
.025
.025 .051
.051 .456 a
77
Communalities Initial 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000
KP1 KP2 KP3 KP4 KP5 KP6 KP7 KP8 KP9
Extraction .594 .506 .747 .609 .466 .799 .730 .469 .663
Extraction Method: Principal Component Analysis.
Total Variance Explained Component
Initial Eigenvalues Total
Extraction Sums of Squared Loadings Total % of Cumulative Variance % 3.064 34.039 34.039 1.446 16.063 50.102 1.074 11.931 62.033
% of Cumulativ Variance e% 1 3.064 34.039 34.039 2 1.446 16.063 50.102 3 1.074 11.931 62.033 4 .964 10.715 72.748 5 .730 8.117 80.865 6 .594 6.598 87.463 7 .475 5.279 92.742 8 .362 4.021 96.763 9 .291 3.237 100.000 Extraction Method: Principal Component Analysis.
78
Component Matrix a Component 1 2 3 KP1 .414 -.643 -.097 KP2 .565 -.123 -.415 KP3 .763 .252 -.318 KP4 .581 .440 -.279 KP5 .602 -.308 .096 KP6 .669 -.001 .593 KP7 .705 -.347 .335 KP8 .559 .357 -.171 KP9 .184 .646 .460 Extraction Method: Principal Component Analysis. a. 3 components extracted.
KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy. Approx. Chi-Square Bartlett's Test of df Sphericity Sig.
.651 201.750 28 .000
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Anti-image Matrices KP1 KP2 KP3 KP4 KP6 KP7 KP8 KP9 KP1 .684 -.169 .039 -.110 .034 -.245 .160 .149 KP2 -.169 .725 -.228 .075 -.021 .027 -.043 -.011 KP3 .039 -.228 .481 -.250 -.015 -.108 -.124 -.009 Anti-image KP4 -.110 .075 -.250 .630 -.010 .066 -.125 -.146 Covariance KP6 .034 -.021 -.015 -.010 .614 -.271 -.077 -.184 KP7 -.245 .027 -.108 .066 -.271 .521 -.063 KP8 .160 -.043 -.124 -.125 -.077 -.063 .736
.033 .071
KP9 .149 -.011 -.009 -.146 -.184 .033 KP1 .515a -.240 .068 -.168 .052 -.410
.838 .197
.071 .226
KP2 -.240 .681 a -.386 .112 -.032 .043 -.059 -.014 KP3 .068 -.386 .692 a -.454 -.028 -.217 -.209 -.015 a Anti-image KP4 -.168 .112 -.454 .647 -.017 .116 -.184 -.201 Correlation KP6 .052 -.032 -.028 -.017 .677a -.479 -.115 -.257
KP7 -.410 .043 -.217 .116 -.479 .627a -.102 KP8 .226 -.059 -.209 -.184 -.115 -.102 .749a KP9 .197 -.014 -.015 -.201 -.257 a. Measures of Sampling Adequacy(MSA)
Communalities
KP1 KP2 KP3 KP4 KP6 KP7 KP8 KP9
Initial 1.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000
Extraction .701 .515 .754 .593 .765 .773 .504 .648
Extraction Method: Principal Component Analysis.
.050
.050 .091
.091 .536 a
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Total Variance Explained Component
Initial Eigenvalues
Extraction Sums of Squared Loadings Total % of Cumulative Total % of Cumulative Variance % Variance % 1 2.792 34.903 34.903 2.792 34.903 34.903 2 1.390 17.374 52.277 1.390 17.374 52.277 3 1.071 13.386 65.663 1.071 13.386 65.663 4 .852 10.651 76.314 5 .729 9.116 85.430 6 .480 6.003 91.434 7 .394 4.924 96.357 8 .291 3.643 100.000 Extraction Method: Principal Component Analysis.
Component Matrixa Component 1 KP1 KP2 KP3 KP4 KP6 KP7 KP8 KP9
2 .393 .574 .801 .625 .649 .687 .564 .258
3 -.739 -.217 .153 .363 -.011 -.411 .364 .584
-.021 -.372 -.299 -.268 .587 .365 -.230 .491
Extraction Method: Principal Component Analysis. a. 3 components extracted.
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LAMPIRAN 4 UJI RELIABILITAS
Uji Reliabilitas : Ketidakpastian Tugas
Scale: ALL VARIABLES Case Processing Summary N Valid Cases
Excludeda Total
% 108
100.0
0
.0
108
100.0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics Cronbach's Alpha N of Items .527
5
82
Uji Reliabilitas : Pemanfaatan Teknologi Informasi
Scale: ALL VARIABLES Case Processing Summary N Valid Cases
Excluded a Total
% 108
100.0
0
.0
108
100.0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics Cronbach's Alpha N of Items .608
4
83
Uji Reliabilitas : Kepuasan Pemakai
Scale: ALL VARIABLES Case Processing Summary N Valid Cases
Excluded a Total
% 108
100.0
0
.0
108
100.0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics Cronbach's Alpha N of Items .738
9
84
LAMPIRAN 5 UJI REGRESI
Regression Descriptive Statistics
Satis PeTekInf KetTug
Mean 0E-7 0E-7 0E-7
Std. Deviation 1.00000000 1.00000000 1.00000000
N 108 108 108
Correlations Satis Satis
1.000
.371
.035
.371
1.000
-.057
.035
-.057
1.000
.
.000
.359
PeTekInf
.000
.
.278
KetTug
.359
.278
.
Satis
108
108
108
PeTekInf
108
108
108
KetTug
108
108
108
Pearson Correlation PeTekInf KetTug Satis Sig. (1-tailed)
N
PeTekInf KetTug
85
Variables Entered/Removeda Model
Variables
Variables
Entered
Removed
Method
KetTug, 1
. Enter PeTekInf
b
a. Dependent Variable: Satis b. All requested variables entered.
Model Summaryb Mode l
R
1
.376a
R Square
Adjusted R
Std. Error of the Estimate
Square .125
.141
.93560051
a. Predictors: (Constant), KetTug, PeTekInf b. Dependent Variable: Satis ANOVAa Model
Sum of
df
Mean
Squares
1
Sig.
Square
Regression
15.088
2
7.544
Residual
91.912
105
.875
107.000
107
Total
F
a. Dependent Variable: Satis b. Predictors: (Constant), KetTug, PeTekInf
8.619
.000 b
86
Coefficientsa Model
t
Sig.
Collinearity Statistics Tolerance VIF
6.111E-017
.090
PeTekInf
.374
.091
.374 4.134
.000
.997
KetTug
.057
.091
.057
.534
.997
(Constant) 1
Unstandardized Standardized Coefficients Coefficients B Std. Error Beta
.000 1.000
.624
1.0 03 1.0 03
a. Dependent Variable: Satis
CollinearityDiagnosticsa Model Dimension Eigenvalue Condition Variance Proportions Index (Constant) PeTekInf KetTug 1 1.057 1.000 .00 .47 .47 1 2 1.000 1.028 1.00 .00 .00 3 .943 1.059 .00 .53 .53 a. Dependent Variable: Satis Residuals Statisticsa Minimum Predicted Value -1.0982907 Std. Predicted Value -2.925 Standard Error of Predicted .090 Value Adjusted Predicted Value -1.1478044 Residual -3.13784480 Std. Residual -3.354 Stud. Residual -3.410 Deleted Residual -3.24310255 Stud. Deleted Residual -3.598 Mahal. Distance .006 Cook's Distance .000 Centered Leverage Value .000 a. Dependent Variable: Satis
Maximum .6641883 1.769
Mean
Std. N Deviation 0E-7 .37551743 108 .000 1.000 108
.317
.149
.6315073 1.91304994 2.045 2.083 1.98483574 2.117 11.267 .130 .105
-.0004843 0E-8 .000 .000 .00048429 -.001 1.981 .010 .019
.045 108 .37574549 .92681533 .991 1.005 .95415850 1.017 1.946 .017 .018
108 108 108 108 108 108 108 108 108
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