SISTEM INFORMASI USAHA KECIL MENENGAH PADA DINAS KOPERASI DAN UKM KOTA PEKANBARU
TUGAS AKHIR Disusun Sebagai Salah Satu Syarat Untuk Memperoleh Gelar Sarjana Komputer pada Jurusan Sistem Informasi
Oleh :
KURNIA ILLAHI 10853004054
JURUSAN SISTEM INFORMASI FAKULTAS SAINS DAN TEKNOLOGI UNIVERSITAS ISLAM NEGERI SULTAN SYARIF KASIM RIAU PEKANBARU 2014
SISTEM INFORMASI USAHA KECIL MENENGAH PADA DINAS KOPERASI DAN UKM KOTA PEKANBARU
KURNIA ILLAHI NIM : 10853004054 Tanggal Sidang: 13 Januari 2014 Tanggal Wisuda: Maret 2014 Jurusan Sistem Informasi Fakultas Sains dan Teknologi Universitas Islam Negeri Sultan Syarif Kasim Riau Jl. HR Soebrantas No.155 Pekanbaru
ABSTRAK Dinas Koperasi dan UKM Kota Pekanbaru merupakan suatu instansi pemerintahan yang bergerak dalam meningkatkan prekonomian masyarakat Pekanbaru. Dinas Koperasi dan UKM Kota Pekanbaru belum menggunakan sistem informasi untuk mendukung proses pendaftaran dan promosi. Salah satu upaya untuk untuk mendukung proses pelayanan pada Dinas Koperasi dan UKM adalah dengan menerapkan sistem informasi UKM berbasis website. Melalui sistem informasi UKM berbasis website ini dapat meningkatkan pelayanan Dinas dalam proses pendaftaran serta promosi terhadap UKM dan masyarakat yang selama ini dilakukan secara manual, sehingga pelayanan serta informasi menjadi lambat sampai ke UKM serta masyarakat. Sistem informasi UKM berbasis web yang terdiri dari berbagai modul aplikasi yang berfungsi untuk membantu Dinas Koperasi dan UKM dalam memberikan informasi dan memberikan layanan yang lebih baik. Dalam sistem ini terdapat modul pendaftaran sebagai anggota baru, modul promosi yang dapat memperluas jangkaan pasar UKM, modul berita yang berfungsi sebagai informasi tentang kegiatan serta perkembangan UKM, modul kategori produk untuk memberikan kemudahan kepada masyarakat dalam mencari produk UKM Kata kunci: Dinas Koperasi dan UKM, Sistem Informasi UKM, Web
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DEPARTMENT ENTERPRISE INFORMATION SYSTEM AT CO-OPERATION AND UKM IN PEKANBARU CITY
KURNIA ILLAHI NIM : 10853004054 Examination Date : January, 13th 2014 Graduation Date : March 2014 Department Information System Faculty Of Science And Technology State Islamic University Of Sultan Syarif Kasim Riau At 155 H.R Soebrantas Street Pekanbaru
ABSTRACT Co-operation department and UKM of Pekanbaru City is a Government istance that is movement in improving the economy of society in Pekanbaru. Co-operationt and UKM of Pekanbaru City has not used information system yet for supporting the process of registration and promotin. One of offorts to support service process at Co-operation Department and UKM is by applying web base information system. Through this system can improve the service of Department in registration process, and the promotion to ward UKM and society which has done manual, so that service and information become late to the like UKM’s society. Web base information system consists of some application modul which have function to help Co-operation and UKM in giving better information and service. In this system has registration modul as new member, promotion modul which can reach UKM market larger, new modul which has function as information about activities and UKM’s development, product category modul for giving easy to the society in looking for the UKM’s product. Keyword : Co-operation and UKM, UKM Information System, Web
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KATA PENGANTAR
Assalammu’alaikumwrwb. Alhamdulillahirabbil’alamin, Puji syukur kehadirat Allah SWT atas berkah, rahmat dan hidayah-Nya Penulis masih diberikan kesempatan untuk menyelesaikan tugas akhir yang berjudul “Sistem Informasi Usaha Kecil Menengah Pada Dinas Koperasi Dan UKM Kota Pekanbaru” sebagai syarat kelulusan dalam menyelesaikan studi di Sistem Informasi UIN SUSKA. Dalam menyelesaikan Tugas Akhir ini Penulis mendapat bimbingan, bantuan, dan dukungan yang sangat berarti dari berbagai pihak. Untuk itu Penulis mengucapkan banyak terima kasih kepada : 1. Bapak Prof. Dr. H. M. Nazir, Rektor Universitas Islam Negeri Sultan Syarif Kasim Riau. 2. Ibu Dra. Hj. Yenita Morena M.Si, Dekan Fakultas Sains dan Teknologi Universitas Islam Negeri Sultan Syarif Kasim Riau. 3. Ibu Zarnelly S.Kom, M.Sc, Ketua Jurusan Sistem Informasi Fakultas Sains dan Teknologi Universitas Islam Negeri Sultan Syarif Kasim Riau. 4. Bapak Anofrizen, M.Kom, selaku Pembimbing I Tugas Akhir saya yang telah berkenan membimbing dan meluangkan waktu, tenaga pikiran dan mengarahkan Penulis dalam menyelesaikan tugas akhir ini. 5. Bapak Tengku Khairil Ahsyar S.Kom, selaku Pembimbing II Tugas Akhir saya yang telah berkenan membimbing dan meluangkan waktu, tenaga pikiran dan mengarahkan Penulis dalam menyelesaikan Tugas Akhir ini. 6. Bapak Drs. Martius M.Hum selaku ketua sidang yang telah banyak memberi saran dan kritikan yang berharga bagi Laporan Tugas Akhir ini. 7. Bapak Nesdi Evrilyan Rozanda, S.Kom, M.Sc selaku Penguji I Tugas Akhir yang telah memberikan saran dan masukan dalam pembuatan Tugas Akhir ini.
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8. Ibu Megawati S.Kom, MT sebagai penguji II Tugas Akhir yang telah memberikan saran dan masukkan dalam pembuatan Tugas Akhir ini. 9. Ayahanda dan Ibunda tercinta yang selalu memberikan doa, motivasi, bimbingan yang tiada hentinya, serta memberikan dukungan moril dan materil dan telah banyak berkorban demi keberhasilan anak-anaknya. 10. Kakanda dan Adinda tercinta, yang selalu memberikan motivasi. 11. Segenap Dosen dan Karyawan Sistem Informasi Universitas Islam Negeri Sultan Syarif Kasim Riau. 12. Teman-teman angkatan 2006, 2007 dan 2008 yang telah mendukung Penulis dalam pembuatan Tugas Akhir ini. 13. Berbagai pihak yang belum bisa disebutkan satu-persatu, yang telah banyak memberikan bimbingan kepada Penulis baik dalam pengumpulan data di lapangan maupun dalam menyusun Tugas Akhir ini.
Dalam penulisan Tugas Akhir ini Penulis menyadari masih banyak terdapat kekurangan yang harus diperbaiki, namun Penulis berusaha untuk mencapai hasil seperti yang diinginkan. Penulis juga mengharapkan kritik dan saran dari pembaca yang bersifat membangun. Dan akhirnya Penulis mengharap semoga laporan ini bermanfaat bagi kita semua. Pekanbaru, 13 Januari 2014
KURNIA ILLAHI 10853004054
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DAFTAR ISI Halaman LEMBAR PERSETUJUAN ................................................................................. ii LEMBAR PENGESAHAN ................................................................................. iii LEMBAR HAK ATAS KEKAYAAN INTELEKTUAL.................................. iv LEMBAR PERNYATAAN ...................................................................................v LEMBAR PERSEMBAHAN .............................................................................. vi ABSTRAK ........................................................................................................... vii ABSTRACT ......................................................................................................... viii KATA PENGANTAR.......................................................................................... ix DAFTAR ISI......................................................................................................... xi DAFTAR GAMBAR ........................................................................................ xvii DAFTAR TABEL ................................................................................................xx DAFTAR LAMPIRAN .................................................................................... xxiii
BAB I
PENDAHULUAN 1.1
Latar Belakang ................................................................................1
1.2
Rumusan Masalah ...........................................................................2
1.3
Batasan Masalah .............................................................................2
1.4
Tujuan Penelitian ............................................................................3
1.5
Manfaat Penelitian .........................................................................3
1.6
Sistematika Penulisan......................................................................4
BAB II LANDASAN TEORI 2.1 Dinas Koperasi dan UKM ...............................................................5 2.2 UKM ( Usaha Kecil Menengah ) .....................................................5 2.2.1 Usaha Kecil ..........................................................................5 2.2.2 Kriteria UKM .......................................................................6 2.2.3 Klasifikasi UKM ..................................................................7 2.3 Prinsip Dasar Membangun website .................................................7
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2.4 Promosi ............................................................................................7 2.3.1 Tujuan Promosi ....................................................................8 2.3.2 Biaya Promosi ......................................................................8 2.3.3 Jenis Promosi .......................................................................9 2.3.4 Promosi Online dengan Menggunakan Website ..................9 2.5 Konsep Dasar Sistem ....................................................................10 2.5.1 Pengertian Sistem...............................................................10 2.4.2 Karakteristik Sistem ...........................................................10 2.6 Konsep Dasar Informasi ................................................................12 2.6.1 Pengetian Informasi ...........................................................12 2.6.2 Kualitas Informasi..............................................................12 2.7 Konsep Dasar Sistem Informasi ....................................................13 2.7.1 Definisi Sistem Informasi ..................................................13 2.7.2 Komponen Sistem Informasi .............................................13 2.8 Analisa Sistem ..............................................................................14 2.8.1 Definisi Analisa Sistem......................................................14 2.8.2 Langkah-langkah Analisa Sistem.......................................15 2.8.3 Desain Sistem.....................................................................15 2.9 OOAD ...........................................................................................15 2.10 Unified Modelling language (UML)..............................................16 2.10.1 Pengenalan UML ...............................................................16 2.10.2 Sejarah UML......................................................................17 2.10.3 Tujuan UML ......................................................................17 2.10.4 Diagram UML....................................................................18 2.11 PHP ................................................................................................22 2.12 My SQL..........................................................................................23 2.13 Rational Rose .................................................................................24 2.14 Internet ...........................................................................................25 2.14.1 Fasilitas Internet .................................................................25 2.15 World Wide Web ............................................................................26 2.15.1 Jenis World Wide Web .......................................................27
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2.16 Hypertext Markup Language (HTML) ..........................................27 2.17 Pengujian Sistem............................................................................28 2.17.1 Metode Pengujian Black box...............................................28
BAB III METODOLOGI PENELITIAN 3.1 Tahap Perencanaan ........................................................................30 3.2 Tahap Pengumpulan Data ..............................................................30 3.3 Tahap Analisa dan Perancangan ....................................................31 3.4 Tahap Implementasi dan Pengujian Sistem ...................................32 3.5 Tahap Penulisan Laporan...............................................................33
BAB IV ANALISA DAN PERANCANGAN 4.1
Analisis Sistem ...............................................................................34
4.2
Identifikasi Masalah yang ada ........................................................36
4.3
Identifikasi Penyebab Masalah yang ada .......................................37
4.4
Deskripsi Umum Sistem.................................................................37
4.5
Analisis Kebutuhan Sistem.............................................................39 4.5.1 Analisis Pengguna ..............................................................39 4.5.2 Analisis Perangkat Keras....................................................39 4.5.3 Analisis Perangkat Lunak ...................................................39
4.6
System Requirement Spesification..................................................40
4.7
Analisis Sistem Berorientasi Objek................................................39 4.7.1 Use case Diagram ...............................................................41 4.7.2 Aktor dan Use case.............................................................41
4.8
Skenario Use Case..........................................................................46 4.8.1 Skenario Use case UC01-Login .........................................46 4.8.2 Skenario Use case UC03- Mengelola Pengguna ................47 4.8.3 Skenario Use case UC03- Mengelola Data Produk............48 4.8.4 Skenario Use case UC04- Mengelola Berita ......................49 4.8.5 Skenario Use case UC05- Mengelola Kategori Produk .....50 4.8.6 Skenario Use case UC06- Mengelola Promosi Produk......51
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4.8.7 Skenario Use case UC07- Mendaftar .................................52 4.8.8 Skenario Use case UC08- Mengelola Data UKM..............53 4.8.9 Skenario Use case UC09- Laporan.....................................54 4.8.10 Skenario Use case UC10- Ganti Password.........................54 4.8.11 Skenario Use case UC11- Logout ......................................55 4.9
Sequence Diagram ..........................................................................56 4.9.1 Sequence Diagram UC01-Login.........................................56 4.9.2 Sequence Diagram UC02- Mengelola data pengguna ........58 4.9.3 Sequence Diagram UC03- Mengelola data produk ............59 4.9.4 Sequence Diagram UC04- Mengelola berita .....................60 4.9.5 Sequence Diagram UC05- Mengelola kategori produk......61 4.9.6 Sequence Diagram UC06- Mengelola promosi produk......62 4.9.7 Sequence Diagram UC07- Mendaftar................................63 4.9.8 Sequence Diagram UC08- Data UKM ..............................64 4.9.9 Sequence Diagram UC09- Laporan ...................................65 4.9.10 Sequence Diagram UC10- Ganti Password ........................65
4.10 Class Diagram ................................................................................66 4.11 Activity Diagram .............................................................................67 4.11.1 Activity Diagram Login.......................................................67 4.11.2 Activity Diagram Mengelola Data Pengguna......................68 4.11.3 Activity Diagram Mengelola Data Produk..........................69 4.11.4 Activity Diagram Mengelola Berita ....................................71 4.11.5 Activity Diagram Mengelola Kategori Produk ...................72 4.11.6 Activity Diagram Mengelola Promosi Produk ....................73 4.11.7 Activity Diagram Mendaftar ...............................................74 4.11.8 Activity Diagram Mengelola Data UKM ............................74 4.12 Perancangan Tabel..........................................................................75 4.12.1 Tabel Admin........................................................................75 4.12.2 Tabel Anggota UKM ..........................................................76 4.12.3 Tabel Produk.......................................................................77 4.12.4 Tabel Kategori Produk........................................................77
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4 12.5 Tabel Berita ........................................................................78 4.13 Perancangan Antar Muka ...............................................................78 4.13.1 Perancangan Struktur Menu ...............................................78 4.13.2 Rancangan Halaman Utama ...............................................80 4.13.3 Rancangan Halaman profil .................................................81 4.13.4 Rancangan Halaman UKM.................................................82 4.13.5 Rancangan Halaman Kategori Produk................................83 4.13.6 Rancangan Halaman Berita ................................................84 4.13.7 Rancangan Halaman Daftar Anggota UKM.......................85 4.13.8 Rancangan Halaman Admin................................................86 4.13.9 Rancangan Halaman Pimpinan...........................................87 4.13.10 Rancangan Halaman User .................................................88 4.13.11 Rancangan Halaman Admin Kategori Produk...................89 4.13.12 Rancangan Halaman Admin Berita....................................90 4.13.13 Rancangan Halaman Admin Laporan ................................91 4.13.14 Rancangan Halaman Admin Data UKM............................92 4.13.15 Rancangan Halaman Admin Produk..................................93 4.13.16 Rancangan Halaman UKM Edit Data ..............................94 4.13.17 Rancangan Halaman UKM Produk ...................................95 4.13.18 Rancangan Halaman UKM Tambah Produk.....................96 4.13.19 Rancangan Halaman Pimpinan Laporan ...........................97
BAB V IMPLEMENTASI DAN PENGUJIAN 5.1
Implementasi ..................................................................................98 5.1.1 Batasan Implementasi............................................................98 5.1.2 Lingkungan Implementasi .....................................................99 5.1.2.1 Perangkat Keras ........................................................99 5.1.2.2 Perangkat Lunak .......................................................99 5.1.3 Implementasi Basisdata .........................................................99
5.2 Hasil Implementasi Sistem Informasi Usaha Kecil Menengah Pada Dinas Koperasi dan UKM ............................................................102
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5.2.1 Implemetasi Antar Muka dan Pengguna Program...............103 5.3 Pengujian ......................................................................................111 5.3.1 Rencana Pengujian ...........................................................111 5.3.2 Kasus dan Hasil Pengujian ...............................................112 5.4 Hasil Pengujian Sistem.................................................................117 5.5 Populasi, Sampel dan Teknik Pengambilan Sampel ....................117 5.5.1 Interprestasi Skor ..............................................................118 5.6 User Acceptance Test ...................................................................119 5.6.1 Rumus Slovin dan UAT ...................................................120 5.6.2 Hasil Analisis User Acceptance Test................................122
BAB VI PENUTUP 6.1 Kesimpulan...................................................................................124 6.2 Saran .............................................................................................124 DAFTAR PUSTAKA LAMPIRAN DAFTAR RIWAYAT HIDUP
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DAFTAR GAMBAR Gambar
Halaman
2.1
Siklus Pengolahan Data ................................................................................13
2.2
Notasi di Dalam UML ..................................................................................18
4.1
Gambaran Umum Sistem Informasi UKM...................................................38
4.2
Actor sistem informasi UKM........................................................................42
4.3
Use case diagram Sistem informasi UKM Secara Keseluruhan ..................44
4.4
Use case diagram admin...............................................................................44
4.5
Use case diagram ukm..................................................................................45
4.6
Use case diagram pimpinan..........................................................................45
4.7
Skenario Normal Admin, UKM dan Pimpinan Melakukan Login................56
4.8
Skenario Alternatif 1 User Gagal Melakukan Login....................................57
4.9
Skenario Mengelola Pengguna .....................................................................58
4.10 Skenario Mengelola Data Produk.................................................................59 4.11 Skenario Mengelola Berita ...........................................................................60 4.12 Skenario Mengelola Kategori Produk ..........................................................61 4.13 Skenario Mengelola Promosi Produk ...........................................................62 4.14 Skenario Pendaftaran ....................................................................................63 4.15 Skenario Mengelola Data UKM ...................................................................64 4.16 Skenario Laporan..........................................................................................65 4.17 Skenario gagal ganti password .....................................................................66 4.18 Class diagram sistem keseluruhan................................................................67 4.19 Activity Diagram Login.................................................................................68 4.20 Activity Diagram Mengelola Pengguna ........................................................69 4.21 Activity Diagram Mengelola Data Produk....................................................70 4.22 Activity Diagram Mengelola Berita ..............................................................71 4.23 Activity Diagram Mengelola Kategori Produk .............................................72 4.24 Activity Diagram Mengelola Promosi Produk ..............................................73 4.25 Activity Diagram Mendaftar .........................................................................74 4.26 Activity Diagram Mengelola Data UKM ......................................................75
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4.27 Struktur Menu Admin ...................................................................................78 4.28 Struktur Menu user .......................................................................................79 4.29 Struktur Menu Pimpinan ..............................................................................79 4.30 Rancangan Halaman Utama .........................................................................80 4.31 Rancangan Halaman Profil...........................................................................81 4.32 Rancangan Halaman UKM...........................................................................82 4.33 Rancangan Halaman Kategori Produk..........................................................83 4.34 Rancangan Halaman Berita ..........................................................................84 4.35 Rancangan Halaman Daftar Anggota UKM.................................................85 4.36 Rancangan Halaman Admin..........................................................................86 4.37 Rancangan Halaman Pimpinan.....................................................................87 4.38 Rancangan Halaman User ............................................................................88 4.39 Rancangan Halaman Admin Kategori Produk ..............................................89 4.40 Rancangan Halaman Admin Berita...............................................................90 4.41 Rancangan Halaman Admin Laporan ...........................................................91 4.42 Rancangan Halaman Admin Data UKM.......................................................92 4.43 Rancangan Halaman Admin Produk .............................................................93 4.44 Rancangan Halaman UKM Edit Data...........................................................94 4.45 Rancangan Halaman UKM Produk ..............................................................95 4.46 Rancangan Halaman UKM Tambah Produk ................................................96 4.47 Rancangan Halaman Pimpinan Laporan ......................................................97 5.1
Form Login .................................................................................................103
5.2
Form Menu .................................................................................................104
5.3
Form UKM .................................................................................................104
5.4
Form Kategori Produk ................................................................................105
5.5
Form Menu berita .......................................................................................105
5.6
Menu Daftar................................................................................................106
5.7
Tampilan Halaman Admin ..........................................................................107
5.8
Tampilan Halaman Data UKM Dalam Menu Admin .................................107
5.9
Tampilan Halaman Data Produk UKM Dalam Menu Admin.....................108
5.10 Tampilan Halaman Kategori Produk Dalam Menu Admin.........................109
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5.11 Tampilan Halaman Laporan Menu Admin .................................................109 5.12 Tampilan Halaman User.............................................................................110 5.13 Tampilan Data Produk Pada Halaman User...............................................110 5.14 Tampilan Tambah Data Produk Pada Halaman User.................................110 5.15 Tampilan Halaman Pimpinan .....................................................................111 5.16 Rentangan Interval Interprestasi .................................................................123
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DAFTAR TABEL Tabel
Halaman
2.1
Simbo-simbol pada Use case........................................................................18
2.2
Simbol-simbol pada Class diagram .............................................................20
2.3
Simbol-simbol pada Activity diagram ..........................................................21
2.4
Simbol-simbol pada Sequence diagram .......................................................22
3.1
Flowchart Metodologi Penelitian .................................................................29
4.1
Flowchart sistem sedang berjalan.................................................................35
4.2
Rincian Kebutuhan Perangkat Keras (Hardware)........................................39
4.3
Rincian Kebutuhan Perangkat Lunak (Software) .........................................39
4.4
System Requirement Spesification ................................................................40
4.5
Deskripsi Actor sistem informasi UKM .......................................................42
4.6
Deskripsi Use Case sistem informasi UKM.................................................42
4.7
Skenario Use case Login ..............................................................................46
4.8
Skenario Use case mengelola pengguna.......................................................47
4.9
Skenario Use case mengelola data produk ...................................................48
4.10 Skenario Use case mengelola berita .............................................................49 4.11 Skenario Use case mengelola kategori produk.............................................50 4.12 Skenario Use case mengelola promosi produk.............................................51 4.13 Skenario Use case mendaftar........................................................................52 4.14 Skenario Use case data UKM.......................................................................53 4.15 Skenario Use case laporan............................................................................54 4.16 Skenario Use case Ganti password...............................................................54 4.17 Skenario Use case Logout ............................................................................55 4.18 Keterangan sequence diagram melakukan login ..........................................57 4.19 Keterangan sequence diagram gagal login ...................................................57 4.20 Keterangan sequence diagram mengelola data pengguna ............................58 4.21 Keterangan sequence diagram mengelola data produk ..................................59 4.22 Keterangan sequence diagram mengelola berita ............................................60 4.23 Keterangan sequence diagram mengelola kategori produk ...........................61
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4.24 Keterangan sequence diagram mengelola Promosi produk ...........................62
4.25 Keterangan sequence diagram Pendaftaran ....................................................63 4.26 Keterangan sequence diagram mengelola Data UKM ...................................64 4.27 Keterangan sequence diagram laporan .........................................................65
4.28 Keterangan sequence diagram normal ganti password ................................66 4.29 Keterangan sequence diagram gagal ganti password ...................................66 4.30 Keterangan activity diagram login................................................................68 4.31 Keterangan activity diagram mengelola pengguna.......................................69 4.32 Keterangan activity diagram mengelola data produk ...................................70 4.33 Keterangan activity diagram mengelola Berita.............................................71 4.34 Keterangan activity diagram mengelola kategori produk .............................72 4.35 Keterangan activity diagram mengelola promosi produk.............................73 4.36 Keterangan activity diagram mendaftar........................................................74 4.37 Keterangan activity diagram mengelola data UKM .....................................75 4.38 Tabel admin ..................................................................................................76 4.39 Tabel anggota UKM .....................................................................................76 4.40 Tabel Produk.................................................................................................77 4.41 Tabel Kategori Produk..................................................................................77 4.42 Tabel Berita ..................................................................................................78 5.1
Admin..........................................................................................................100
5.2
Pengaturan ..................................................................................................100
5.3
Kategori ......................................................................................................100
5.4
Data Berita ..................................................................................................101
5.5
Data Produk ................................................................................................101
5.6
Data User ....................................................................................................102
5.7
Rencana Pengujian Sistem Informasi Pengolahan Data Tugas Akhir........112
5.8
Pengujian Login 1 .......................................................................................112
5.9
Pengujian Login 2 .......................................................................................113
5.10 Pengujian Pengisian Data Anggota UKM ..................................................113 5.11 Pengujian Pengisian Data Produk...............................................................114 5.12 Pengujian Pengisian Data Kategori ............................................................115
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5.13 Pengujian Pengisian Data Berita ................................................................116 5.14 Bobot Nilai Skala Likert.............................................................................118 5.15 Kriteria Interpestasi Skor............................................................................118 5.16 Data Keragaan UKM ..................................................................................120 5.17 Skor Nilai Responden .................................................................................122
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DAFTAR LAMPIRAN Lampiran
Halaman
A
Hasil Wawancara ....................................................................................... A-1
B
Data Penduduk Kota Pekanbaru .................................................................B-1
C
Data UKM Kota Pekanbaru........................................................................C-1
D
Data PDBR Kota Pekanbaru...................................................................... D-1
E
User Acceptance Test .................................................................................E-1
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