PERT 01 Manajemen Operasional II
Dosen : Dr. Agus Prayitno Review Manajemen Operasional Overview Manajemen Operasional II
Review Manajemen Operasional I – Konsep Manajemen Operasional – 10 Ruang Lingkup MO
Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
Konsep Manajemen Operasi Produksi adalah proses penciptaan barang dan jasa. Operasi adalah fungsi atau sistem yang mentranformasikan input menjadi output yang lebih bernilai.
Manajemen Operasi adalah serangkaian aktivitas (Design, operation, and improvement of productive systems) yang menciptakan barang dan jasa dengan mentranformasikan input menjadi output.
Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
Proses Transformasi Proses transformasi adalah urutan aktivitas sepanjang rantai nilai dari pemasok sampai ke konsumen. INPUT •Material •Machines •Labor •Management •Capital
TRANSFORMATION PROCESS
OUTPUT •Goods •Services
Feedback & Requirements
Sumber: Russel,Copyright 2009 ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
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Bentuk Proses Transformasi Physical: as in manufacturing operations Locational: as in transportation or
warehouse operations Exchange: as in retail operations Physiological: as in health care Psychological: as in entertainment Informational: as in communication Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
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10 Ruang Lingkup Keputusan MO
Desain produk dan jasa (MO I) Manajemen kualitas (MO I) Desain kapasitas dan proses (MO I) Lokasi (MO I) Desain layout (MO I) Sumber daya manusia dan desain pekerjaan (MO I) Supply-chain management (MO II) Manajemen Persediaan (MO II) Penjadwalan (MO II) Maintenance (MO II)
Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
Ruang Lingkup Keputusan MO (Lanj) Desain barang dan jasa – Barang atau jasa apa yang akan kita tawarkan? – Bagaimana kita merancang barang dan jasa tersebut? Manajemen kualitas – Siapa yang bertanggunga jawab atas kualitas? – Bagaimana mendefinisikan kualitas? – Bagaimana mengukur kualitas?
Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
Ruang Lingkup Keputusan MO (Lanj)
Desain kapasitas dan proses – Proses apa dan bagaimana urutan yang diperlukan untuk membuat produk tersebut? – Apa peralatan dan teknologi yang diperlukan setiap proses tersebut? Lokasi – Dimana kita menempatkan fasilitas yang diperlukan? – Kriteria apa saja yang digunakan untuk memutuskan lokasi?
Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
Ruang Lingkup Keputusan MO (Lanj) Desain layout – Bagaimana kita akan menyusun/meletakkan fasilitas? – Seberapa besar/luas yang diperlukan setiap fasilitas? SDM dan desain pekerjaan – Seberapa banyak pekerjaan yang diperlukan? – Berapa banyak pekerja yang diperlukan untuk menyelesaikan pekerjaan tersebut?
Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
Ruang Lingkup Keputusan MO (Lanj)
Supply chain management – Apakah membuat atau membeli input yang diperlukan? – Siapa yang menjadi pemasok dan berapa banyak yang kita miliki? Persediaan, perencanaan keperluan material, JIT “just-in-time” inventory, – Berapa banyak persediaan setiap item yang harus dimiliki? – Kapan melakukan order?
Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
Ruang Lingkup Keputusan MO (Lanj) Penjadwalan jangka menengah, pendek dan
penjadwalan proyek – Apakah subcontracting production pilihan yang tepat? – Apakah menghentikan tenaga kerja merupakan tindakan yang tepat pada saat penurunan?
Pemeliharaan – Siapa yang bertanggung jawab terhadap pemeliharaan?
Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
Overview Manajemen Operasional II
Supply Chain Management (SCM), Inventory Management, Agregat planning, Enterprise Resourse Planning (ERP), Penjadwalan Jangka pendek, just in time, Maintenance & Reliability, Quantitative Models (Programming Linear, transportation problem, dan waiting line)
Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
Supply-Chain Management Planning, organizing, directing, & controlling
flows of materials – Begins with raw materials – Continues through internal operations – Ends with distribution of finished goods Involves everyone in supply-chain – Example: Your supplier’s supplier Objective: Maximize value & lower waste Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
What Is Inventory? Stock of items kept to meet future demand Purpose of inventory management – how many units to order – when to order
Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
Types of Inventory Raw materials Purchased parts and supplies Work-in-process (partially completed)
products (WIP) Finished pruduct Items being transported Tools and equipment Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
Aggregate Planning Requires Logical overall unit for measuring sales
and outputs Forecast of demand for intermediate planning period in these aggregate units Method for determining costs Model that combines forecasts and costs so that planning decisions can be made
Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
Sales and Operations Planning Determines the resource capacity needed to meet
demand over an intermediate time horizon – Aggregate refers to sales and operations planning for product lines or families – Sales and Operations planning (S&OP) matches supply and demand
Objectives – Establish a company wide game plan for allocating resources – Develop an economic strategy for meeting demand Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
Planning Setting goals & objectives – Example: Meet demand within the limits of available resources at the least cost Determining steps to achieve goals – Example: Hire more workers Setting start & completion dates – Example: Begin hiring in Jan.; finish, Mar. Assigning responsibility Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
Material Requirements Planning (MRP) Manufacturing computer information system Determines quantity & timing of dependent
demand items 44 25 25
55 15 15
33 33
Net Net R Requirem equirements ents
88 77
Planned Planned O Order rder Receipts Receipts
77
G Gross ross R Requirem equirements ents Scheduled Scheduled Receipts Receipts Available Available
Planned Planned O Order rder Releases Releases
Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
11 22 55 25 25
22 20 20 23 23
77
33 30 30 33 33
MRP Requirements Computer system Mainly discrete products Accurate bill-of-material Accurate inventory status – 99% inventory accuracy Stable lead times
Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
Enterprise Resource Planning (ERP) Software that organizes and manages a
company’s business processes by – – – –
sharing information across functional areas integrating business processes facilitating customer interaction providing benefit to global companies
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What is Scheduling? Last stage of planning before production
occurs Specifies when labor, equipment, and facilities are needed to produce a product or provide a service
Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
Short-Term Scheduling Deals with timing of operations Short run focus: Hourly, daily, weekly Types Forward Scheduling B Today
Backward Scheduling
E
B Due Date
Today
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E Due Date
Objectives in Scheduling Meet customer due
Minimize overtime
dates Minimize job lateness Minimize response time Minimize completion time Minimize time in the system
Maximize machine or
labor utilization Minimize idle time Minimize work-inprocess inventory
Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
What is Just-in-Time? Management philosophy of continuous and
forced problem solving Supplies and components are ‘pulled’ through system to arrive where they are needed when they are needed.
Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
What Does Just-in-Time Do? Attacks waste – Anything not adding value to the product • From the customer’s perspective
Exposes problems and bottlenecks caused
by variability – Deviation from optimum
Achieves streamlined production – By reducing inventory
Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
Model membantu manajer Secara lebih akurat mewakili realitas. Memperoleh gambaran mendalam tentang hubungan
antar fenomena bisnis Menemukan cara yang lebih baik guna menetapkan
pasangan kombinasi nilai variabel keputusan. Membantu pengambil keputusan memahami masalah. Membantu mengkomunikasikan masalah dan solusi dengan orang lain. Menyederhanakan masalah yang besar dan komplek berdasarkan waktu
Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
Ruang Lingkup QM
Forecasting Inventory Control Linear Programming Models: Graphical and Computer Methods Transportation and Assignment Models Waiting Lines and Queuing Theory Models Markov Analysis Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.
QM yang didiskusikan di MO II Inventory Control Linear Programming Models: Graphical
and Computer Methods Transportation and Assignment Models Waiting Lines and Queuing Theory Models
Copyright ©2010 by Agus Prayitno, Dr. Fakultas Ekonomi Udinus.