LAMPIRAN 1 : KUESIONER
KUESIONER Kepada Yth. Para Responden Dalam rangka memenuhi persyaratan tugas akhir (tesis), saya (Claudia Patriajaya, S.Kom) sebagai mahasiswa Magister Manajemen Program Pascasarjana Universitas Katolik Widya Mandala Surabaya melakukan penelitian dengan judul “Karakteristik Demografi Sebagai Dasar Segmentasi dan Target Pasar Untuk Penetapan Strategi Bauran Pemasaran Pasar Lem Dove di Surabaya”. Untuk itu, dengan hormat saya meminta bantuan Anda untuk mengisi kuisioner ini. Jawaban yang jujur dari Anda sangat saya harapkan. Saya mengucapkan banyak terima kasih atas pertisipasi yang diberikan.
I. Berilah tanda (X) pada jawaban yang sesuai dengan pilihan anda: 1. Jenis Industri: Mebel Percetakan Lain-lain. Sebutkan: 2. Omzet Perusahaan Anda? < 1 miliar per tahun 1 miliar sampai dengan 50 Miliar per tahun > 50 miliar per tahun 3. Jumlah Karyawan Perusahaan Anda? 10-99 karyawan 100-499 karyawan > 500 karyawan
76
77
4. Jumlah Pengambilan Produk oleh Perusahaan Anda? <100 unit 100-500 unit > 500 unit 5. Lokasi Perusahaan Anda? Surabaya Luar Surabaya. Sebutkan:
II. Berilah tanda (X) untuk jawaban yang anda anggap paling sesuai dengan pilihan anda, berdasarkan keterangan berikut: STS
: Sangat tidak setuju (1)
TS
: Tidak setuju (2)
N
: Netral (3)
S
: Setuju (4)
SS
: Sangat setuju (5)
Pilihan No Produk
Jawaban 1 2 3 4 5
1
Variasi produk lem mampu memenuhi kebutuhan pelanggan
2
Kualitas produk bersaing dengan produk lain
3
Produk dengan desain menarik
4 5 6
Feature produk (ukuran, bahan, daya tahan, fungsi, dan kemampuan produk) sesuai dengan harapan Merek produk memiliki reputasi baik Kemasan produk menarik (fleksibel, mampu melindungi isi produk)
7
Tersedia berbagai ukuran produk sesuai kebutuhan
8
Layanan pembelian memuaskan pelanggan
78
9 10
Perusahaan memberikan garansi atas cacat produk Return produk dimungkinkan jika tidak sesuai dengan spesifikasi perjanjian dengan pelanggan
Pilihan Jawaban 1 2 3 4 5
No Harga 1
Harga sesuai kinerja produk
2
Harga kompetitif dibandingkan pesaing
3
Strategi harga yang ditetapkan menarik untuk membeli
Pilihan Jawaban 1 2 3 4 5
No Promosi Terdapat program promosi yang menarik atas produk 1
tersebut
2
Tema-tema promosi sesuai dengan isu terkini
3
Tema-tema promosi mendorong pembelian
Pilihan Jawaban 1 2 3 4 5
No Lokasi 1
Layanan pengiriman tepat waktu Sistem distribusi kepada pelanggan fleksibel, tergantung
2 3
kesepakatan Layanan distribusi meningkatkan kenyaman pembelian
Terima Kasih
LAMPIRAN 2 : HASIL OUTPUT SPSS PROFILE KONSUMEN Frequency Table Jenis Industri
Valid
Mebel Percet akan Lain-Lain Total
Frequency 66 53 31 150
Percent 44,0 35,3 20,7 100,0
Valid Percent 44,0 35,3 20,7 100,0
Cumulativ e Percent 44,0 79,3 100,0
Omzet Perusahaan
Valid
< 1 miliar 1 s/d 50 miliar > 50 miliar Total
Frequency 58 83 9 150
Percent 38,7 55,3 6,0 100,0
Valid Percent 38,7 55,3 6,0 100,0
Cumulat iv e Percent 38,7 94,0 100,0
Juml ah Karyawan Perusahaan
Valid
10-99 kary awan 100-499 kary awan 500 kary awan ke atas Total
Frequency 136 9 5 150
Percent 90,7 6,0 3,3 100,0
Valid Percent 90,7 6,0 3,3 100,0
Cumulat iv e Percent 90,7 96,7 100,0
Juml ah Pengambi lan Produk oleh Perusahaan
Valid
< 100 unit 100-500 unit 500 unit ke atas Total
Frequency 56 78 16 150
Percent 37,3 52,0 10,7 100,0
Valid Percent 37,3 52,0 10,7 100,0
Cumulat iv e Percent 37,3 89,3 100,0
Lokasi perusahaan
Valid
Surabay a Luar Surabay a Total
Frequency 47 103 150
Percent 31,3 68,7 100,0
Valid Percent 31,3 68,7 100,0
79
Cumulativ e Percent 31,3 100,0
80 Profil Responden Cluster Primer. Jenis Industri
Valid
Mebel Percet akan Lain-Lain Total
Frequency 61 48 26 135
Percent 45,2 35,6 19,3 100,0
Valid Percent 45,2 35,6 19,3 100,0
Cumulativ e Percent 45,2 80,7 100,0
Omzet Perusahaan
Valid
< 1 miliar 1 s/d 50 miliar > 50 miliar Total
Frequency 52 74 9 135
Percent 38,5 54,8 6,7 100,0
Valid Percent 38,5 54,8 6,7 100,0
Cumulat iv e Percent 38,5 93,3 100,0
Juml ah Karyawan Perusahaan
Valid
10-99 kary awan 100-499 kary awan 500 kary awan ke atas Total
Frequency 121 9 5 135
Percent 89,6 6,7 3,7 100,0
Valid Percent 89,6 6,7 3,7 100,0
Cumulat iv e Percent 89,6 96,3 100,0
Juml ah Pengambi lan Produk oleh Perusahaan
Valid
< 100 unit 100-500 unit 500 unit ke atas Total
Frequency 42 77 16 135
Percent 31,1 57,0 11,9 100,0
Valid Percent 31,1 57,0 11,9 100,0
Cumulat iv e Percent 31,1 88,1 100,0
Lokasi perusahaan
Valid
Surabay a Luar Surabay a Total
Frequency 42 93 135
Percent 31,1 68,9 100,0
Valid Percent 31,1 68,9 100,0
Cumulat iv e Percent 31,1 100,0
81 Profil Responden Cluster Sekunder.
Jenis Industri
Valid
Mebel Percet akan Lain-Lain Total
Frequency 5 5 5 15
Percent 33,3 33,3 33,3 100,0
Valid Percent 33,3 33,3 33,3 100,0
Cumulativ e Percent 33,3 66,7 100,0
Omzet Perusahaan
Valid
Frequency 6 9 15
< 1 miliar 1 s/d 50 miliar Total
Percent 40,0 60,0 100,0
Valid Percent 40,0 60,0 100,0
Cumulat iv e Percent 40,0 100,0
Juml ah Karyawan Perusahaan
Valid
10-99 kary awan
Frequency 15
Percent 100,0
Valid Percent 100,0
Cumulat iv e Percent 100,0
Juml ah Pengambilan Produk oleh Perusahaan
Valid
< 100 unit 100-500 unit Total
Frequency 14 1 15
Percent 93,3 6,7 100,0
Valid Percent 93,3 6,7 100,0
Cumulativ e Percent 93,3 100,0
Lokasi perusahaan
Valid
Surabay a Luar Surabay a Total
Frequency 5 10 15
Percent 33,3 66,7 100,0
Valid Percent 33,3 66,7 100,0
Cumulat iv e Percent 33,3 100,0
LAMPIRAN 3 : HASIL OUTPUT SPSS UJI VALIDITAS DAN RELIABILITAS Correlations X1.1 X1.1
X1.2
X1.3
X1.4
X1.5
X1.6
X1.7
X1.8
X1.9
X1.10
Total X1
Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N
1 150 ,678** ,000 150 ,678** ,000 150 ,194* ,017 150 ,143 ,082 150 ,172* ,035 150 ,292** ,000 150 ,276** ,001 150 ,085 ,299 150 ,083 ,312 150 ,590** ,000 150
X1.2 ,678** ,000 150 1 150 ,751** ,000 150 ,005 ,948 150 ,143 ,082 150 ,081 ,324 150 ,176* ,032 150 ,313** ,000 150 ,114 ,163 150 ,070 ,395 150 ,546** ,000 150
X1.3 ,678** ,000 150 ,751** ,000 150 1 150 ,144 ,079 150 ,133 ,105 150 ,237** ,003 150 ,195* ,017 150 ,240** ,003 150 ,191* ,019 150 ,072 ,379 150 ,605** ,000 150
X1.4 ,194* ,017 150 ,005 ,948 150 ,144 ,079 150 1 150 ,662** ,000 150 ,883** ,000 150 ,299** ,000 150 ,275** ,001 150 ,234** ,004 150 ,184* ,024 150 ,628** ,000 150
X1.5 ,143 ,082 150 ,143 ,082 150 ,133 ,105 150 ,662** ,000 150 1
**. Correlation is signif icant at the 0.01 lev el (2-tailed). *. Correlation is signif icant at the 0.05 lev el (2-tailed).
Reliability
Case Processing Summary N Cases
Valid Excludeda Total
150 0 150
% 100,0 ,0 100,0
a. Listwise deletion based on all v ariables in the procedure. Reliabi lity Statisti cs Cronbach's Alpha ,818
N of Items 10
82
150 ,658** ,000 150 ,321** ,000 150 ,421** ,000 150 ,334** ,000 150 ,271** ,001 150 ,655** ,000 150
X1.6 ,172* ,035 150 ,081 ,324 150 ,237** ,003 150 ,883** ,000 150 ,658** ,000 150 1 150 ,258** ,001 150 ,315** ,000 150 ,290** ,000 150 ,205* ,012 150 ,665** ,000 150
X1.7 ,292** ,000 150 ,176* ,032 150 ,195* ,017 150 ,299** ,000 150 ,321** ,000 150 ,258** ,001 150 1 150 ,687** ,000 150 ,489** ,000 150 ,299** ,000 150 ,674** ,000 150
X1.8 ,276** ,001 150 ,313** ,000 150 ,240** ,003 150 ,275** ,001 150 ,421** ,000 150 ,315** ,000 150 ,687** ,000 150 1 150 ,546** ,000 150 ,320** ,000 150 ,732** ,000 150
X1.9 ,085 ,299 150 ,114 ,163 150 ,191* ,019 150 ,234** ,004 150 ,334** ,000 150 ,290** ,000 150 ,489** ,000 150 ,546** ,000 150 1 150 ,417** ,000 150 ,599** ,000 150
X1.10 Total X1 ,083 ,590** ,312 ,000 150 150 ,070 ,546** ,395 ,000 150 150 ,072 ,605** ,379 ,000 150 150 ,184* ,628** ,024 ,000 150 150 ,271** ,655** ,001 ,000 150 150 ,205* ,665** ,012 ,000 150 150 ,299** ,674** ,000 ,000 150 150 ,320** ,732** ,000 ,000 150 150 ,417** ,599** ,000 ,000 150 150 1 ,432** ,000 150 150 ,432** 1 ,000 150 150
83
Item-Total Statistics
X1.1 X1.2 X1.3 X1.4 X1.5 X1.6 X1.7 X1.8 X1.9 X1.10
Scale Mean if Item Deleted 33,1867 33,1333 32,4600 32,8667 32,8533 32,8467 33,1867 33,2067 32,9467 33,0133
Scale Variance if Item Deleted 22,435 22,855 21,485 21,928 21,992 21,406 20,770 20,152 22,266 24,389
Corrected Item-Tot al Correlation ,478 ,429 ,464 ,516 ,556 ,554 ,549 ,623 ,484 ,337
Cronbach's Alpha if Item Delet ed ,804 ,809 ,807 ,800 ,796 ,796 ,796 ,787 ,803 ,816
Scale Statistics Mean 36,6333
Variance 26,583
Std. Deviation N of Items 5,15585 10
Correlations Correlati ons X21 X21
X22
X23
Total X2
Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N
1 150 ,649** ,000 150 ,664** ,000 150 ,878** ,000 150
X22 ,649** ,000 150 1 150 ,661** ,000 150 ,875** ,000 150
**. Correlation is signif icant at the 0.01 lev el (2-tailed).
X23 Total X2 ,664** ,878** ,000 ,000 150 150 ,661** ,875** ,000 ,000 150 150 1 ,883** ,000 150 150 ,883** 1 ,000 150 150
84 Reliability Case Processing Summary N Cases
Valid Excludeda Total
% 100,0 ,0 100,0
150 0 150
a. Listwise deletion based on all v ariables in the procedure. Reliabi lity Statisti cs Cronbach's Alpha ,852
N of Items 3 Item-Total Statisti cs
X21 X22 X23
Scale Mean if Item Deleted 6,2800 6,3400 6,2333
Scale Variance if Item Deleted 2,310 2,347 2,287
Corrected Item-Total Correlation ,721 ,718 ,729
Cronbach's Alpha if Item Delet ed ,796 ,798 ,787
Scale Statistics Mean 9,4267
Variance 4,850
St d. Dev iation N of Items 2,20234 3
Correlations Correlati ons X31 X31
X32
X33
Total X3
Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N
1 150 ,793** ,000 150 ,740** ,000 150 ,916** ,000 150
X32 ,793** ,000 150 1 150 ,805** ,000 150 ,938** ,000 150
**. Correlation is signif icant at the 0.01 lev el (2-tailed).
X33 Total X3 ,740** ,916** ,000 ,000 150 150 ,805** ,938** ,000 ,000 150 150 1 ,916** ,000 150 150 ,916** 1 ,000 150 150
85 Reliability
Case Processing Summary N Cases
Valid Excludeda Total
% 100,0 ,0 100,0
150 0 150
a. Listwise deletion based on all v ariables in the procedure. Reliabi lity Statisti cs Cronbach's Alpha ,913
N of Items 3 Item-Total Statisti cs
X31 X32 X33
Scale Mean if Item Deleted 6,2400 5,8533 6,0533
Scale Variance if Item Deleted 4,076 3,965 4,266
Corrected Item-Total Correlation ,807 ,856 ,816
Cronbach's Alpha if Item Delet ed ,891 ,850 ,884
Scale Statistics Mean 9,0733
Variance 8,847
Std. Deviation N of Items 2,97438 3
Correlations Correlati ons X41 X41
X42
X43
Total X4
Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N
1 150 ,732** ,000 150 ,662** ,000 150 ,873** ,000 150
X42 ,732** ,000 150 1 150 ,803** ,000 150 ,928** ,000 150
**. Correlation is signif icant at the 0.01 lev el (2-tailed).
X43 Total X4 ,662** ,873** ,000 ,000 150 150 ,803** ,928** ,000 ,000 150 150 1 ,918** ,000 150 150 ,918** 1 ,000 150 150
86 Reliability
Case Processing Summary N Cases
Valid Excludeda Total
150 0 150
% 100,0 ,0 100,0
a. Listwise deletion based on all v ariables in the procedure. Reliabi lity Statisti cs Cronbach's Alpha ,887
N of Items 3 Item-Total Statisti cs
X41 X42 X43
Scale Mean if Item Deleted 7,8600 7,9600 7,3400
Scale Variance if Item Deleted 2,000 1,904 1,622
Corrected Item-Total Correlation ,730 ,844 ,786
Scale Statistics Mean 11,5800
Variance 3,923
St d. Dev iation N of Items 1,98068 3
Cronbach's Alpha if Item Delet ed ,881 ,791 ,845
LAMPIRAN 4 : HASIL OUTPUT SPSS ANALISA CLUSTER
Cluster a,b Case Pr ocessing Su mmary
Cases Missing Percent 0 ,0
Valid N
Percent 100,0
150 a.
N
Total N
Percent 100,0
150
Squared Euclidean Distance used
b. Av erage Linkage (Between Groups)
Cluster Jenis Omzet Kywn Beli Lokasi
1 Mebel < 1 milyar 10 - 99 < 100 Surabaya
2 Percetakan 1 - 50 milyar 100 - 499 100 - 500 Luar Surabaya
3 Lain-lain > 50 milyar > 500 > 500
Cluster Primer No
Resp
1 2 3 4 5 6 7 8 9 10 11 12
21 14 127 18 24 120 123 13 75 103 3 100
Profil
X1
X2
X3
X4
Jenis
Omzet
Kywn
Beli
Lokasi
1
2
3
4
5
6
7
8
9
10
1
2
3
1
2
3
1
2
3
1 1 1 1 1 1 1 1 1 1 1 1
2 2 1 2 2 1 1 2 1 1 2 2
1 1 1 1 1 1 1 1 1 1 1 1
2 1 1 1 1 1 1 1 3 3 3 2
2 2 2 2 1 2 2 2 2 1 2 2
4 3 2 2 3 2 2 3 5 5 5 3
4 4 2 4 3 3 2 3 4 5 5 3
3 3 3 3 2 2 2 2 5 5 4 4
4 3 4 2 3 4 5 3 4 5 4 4
4 4 4 4 3 4 4 3 4 5 5 4
3 3 4 3 3 4 5 2 4 5 4 4
4 3 4 2 3 3 2 3 5 5 5 4
4 4 4 4 3 2 2 3 4 5 5 4
3 3 4 4 4 3 4 2 4 5 5 5
4 4 4 4 3 4 3 3 4 5 4 4
2 2 2 3 3 3 4 3 5 4 5 3
2 2 2 3 4 3 4 3 5 4 5 3
2 2 2 3 3 2 3 4 5 4 5 2
4 3 3 2 3 2 3 3 2 2 2 2
4 4 3 4 3 4 3 3 3 2 2 3
3 3 3 3 3 3 3 2 2 2 3 2
4 3 3 3 5 4 4 3 4 4 3 3
3 3 4 4 4 5 4 3 4 4 3 3
4 4 4 5 5 5 4 4 5 5 4 3
87
88 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52
97 143 60 129 46 52 8 59 42 134 37 82 93 26 146 142 148 149 33 31 105 147 7 68 109 4 9 128 98 132 96 139 5 135 131 102 41 12 106 110
1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
2 2 1 2 2 1 2 2 3 2 2 2 2 1 1 1 2 1 2 2 1 2 1 3 1 1 2 1 1 1 2 2 2 2 1 1 2 2 2 1
1 1 1 1 1 1 1 1 3 1 1 1 1 1 2 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1
2 2 1 2 3 3 2 3 2 1 2 2 3 3 2 2 2 2 2 1 2 1 2 1 2 2 1 1 2 2 2 2 1 1 2 1 2 2 2 1
2 2 1 1 1 2 2 2 1 2 2 1 2 2 2 2 1 2 1 2 2 2 1 1 2 1 2 1 1 2 2 2 2 2 2 2 2 2 2 2
3 3 4 3 3 4 4 5 3 3 4 4 4 4 3 3 3 3 4 3 3 3 4 4 4 4 3 3 4 4 4 3 3 3 3 3 4 5 2 2
3 3 3 3 4 4 4 3 3 3 4 4 4 5 3 3 3 3 3 3 3 3 4 4 4 4 3 3 4 4 4 3 2 3 3 3 3 5 2 2
4 2 4 4 5 5 5 4 4 4 5 5 5 5 4 4 4 4 4 3 4 4 5 5 5 5 4 4 5 5 5 4 3 4 4 4 4 5 3 3
4 4 3 4 4 4 4 5 4 4 3 4 5 4 4 4 4 4 4 4 4 4 4 3 4 4 4 4 3 3 4 4 4 4 4 4 4 4 5 3
3 4 3 4 4 4 4 5 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 3 5 4 4 4 3 4 4 4 4 4 5 4 4 4 5 4
4 4 3 4 4 4 4 5 4 4 4 4 5 5 4 4 4 4 4 3 4 4 5 3 4 4 4 4 3 3 4 4 4 4 4 4 4 4 5 3
5 5 3 5 5 5 5 5 4 3 3 3 4 5 5 4 5 4 3 3 3 2 2 4 4 3 4 3 4 3 2 3 3 3 3 2 3 3 4 5
3 5 4 5 5 5 4 5 3 3 4 4 4 4 5 3 3 4 4 3 4 3 3 3 2 3 2 2 4 3 3 4 4 3 3 2 3 4 5 5
5 4 4 5 5 5 4 3 3 3 5 4 4 4 4 3 4 4 4 3 4 4 3 3 4 4 4 3 4 4 3 4 4 3 3 3 3 3 5 3
5 3 3 4 4 4 4 4 4 3 4 4 4 3 4 4 4 4 3 3 4 4 4 3 3 3 3 3 4 4 3 4 4 3 4 3 4 3 5 4
3 2 4 4 4 4 3 3 5 4 3 3 3 3 4 3 2 3 4 3 2 2 2 3 4 4 3 2 3 4 3 3 3 3 3 3 4 5 2 3
3 2 5 5 4 3 4 4 5 5 4 3 3 4 3 3 2 3 4 3 3 2 4 2 2 4 3 2 3 3 3 3 3 3 3 3 3 2 2 3
3 2 4 4 4 4 4 3 5 4 4 3 3 5 4 4 4 3 3 3 3 3 4 3 3 5 3 2 3 3 3 3 3 4 4 4 3 3 2 3
2 2 2 2 2 2 2 2 2 2 3 2 2 2 3 2 2 2 2 2 2 2 3 2 2 2 3 2 2 2 3 2 2 2 2 2 2 2 3 2
2 2 2 2 2 2 2 3 2 3 4 2 2 3 3 2 2 4 2 2 2 2 3 4 3 2 3 4 2 2 3 3 2 3 3 2 4 2 3 2
2 2 2 2 2 3 3 2 2 3 3 2 2 2 3 3 2 4 2 2 2 2 3 3 2 2 2 2 2 2 3 3 3 3 2 3 3 2 3 2
3 3 3 3 4 3 3 3 4 4 3 4 4 4 5 4 4 4 5 4 5 5 3 4 3 3 3 3 3 4 4 4 3 3 4 4 5 3 5 5
3 3 3 3 3 3 3 3 4 4 3 4 4 4 4 4 5 5 5 4 4 4 3 4 3 3 3 3 3 3 3 3 3 3 3 3 3 3 5 4
3 3 3 3 4 4 3 3 5 4 4 5 5 5 5 5 5 5 5 5 5 5 3 5 4 4 3 3 3 4 4 4 3 4 4 4 3 3 5 5
89 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92
17 20 124 119 27 76 138 87 16 22 130 19 30 118 136 117 23 121 122 44 126 10 95 29 145 6 108 57 144 50 140 80 62 104 36 47 51 40 83 81
1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2
1 2 1 1 2 1 2 1 2 3 2 1 2 2 1 2 2 2 2 2 2 1 1 3 1 1 2 3 2 2 2 1 2 1 2 2 1 2 3 2
1 1 1 1 1 1 2 1 1 3 1 1 1 1 1 1 1 1 1 1 1 1 1 3 1 1 2 3 1 1 1 1 1 1 1 1 1 1 3 1
3 3 1 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 2 2 2 3 3 1 3 2 2 2 2 1 2 1 1 1 1 1 2 2 2
2 1 2 2 2 2 2 2 2 2 2 1 1 2 2 1 2 1 1 2 2 1 2 2 2 2 1 2 1 2 1 2 2 2 2 1 1 2 2 2
5 5 3 4 4 4 4 4 3 4 3 2 2 2 2 3 2 2 3 3 3 4 4 3 3 4 4 4 3 3 3 4 2 3 2 3 3 4 4 3
5 5 3 4 4 4 4 4 5 4 3 4 2 2 2 2 2 2 2 3 3 5 5 3 3 4 4 4 3 3 3 3 3 3 4 3 3 4 4 4
5 5 4 5 5 5 5 5 5 3 4 3 2 2 2 2 2 2 2 4 4 4 5 4 4 5 5 5 4 4 4 4 4 4 5 4 4 5 5 5
5 5 4 4 4 4 4 3 3 4 4 2 4 4 4 4 4 3 3 4 3 3 4 5 4 4 4 5 4 4 4 5 3 4 4 5 4 5 4 4
5 5 4 4 4 4 4 2 5 4 4 4 4 4 4 3 3 3 2 4 4 4 5 5 4 4 4 4 4 3 4 5 3 2 4 4 4 4 4 3
5 5 4 4 5 4 4 3 5 3 4 3 4 4 4 4 4 3 3 4 3 3 4 4 4 5 4 5 4 4 4 5 3 4 4 5 4 5 4 4
5 5 3 4 4 4 4 4 3 4 3 2 3 3 3 2 2 3 3 4 5 5 5 5 3 4 5 5 4 4 3 3 3 3 3 2 2 3 3 3
5 5 3 3 4 4 4 4 5 4 3 4 3 2 3 2 2 2 2 4 4 5 5 5 3 5 4 4 4 3 3 3 3 3 3 3 2 3 3 3
4 4 4 3 4 4 4 4 4 3 5 3 5 4 3 2 4 4 3 4 4 4 5 5 3 5 4 2 4 4 3 3 4 4 3 3 3 3 3 4
4 4 3 3 3 4 3 3 4 3 4 3 5 3 3 3 3 3 4 3 4 5 4 4 4 4 4 4 3 4 3 4 3 4 3 3 4 4 4 4
3 3 3 3 3 4 3 4 2 2 2 3 2 2 2 2 2 4 3 3 4 3 3 4 5 3 3 4 3 2 2 3 3 3 3 3 4 4 4 4
3 3 3 4 3 3 3 4 2 2 2 3 2 3 2 3 2 3 4 4 4 4 3 4 5 3 2 3 3 2 2 4 3 3 3 4 4 4 3 4
3 4 3 3 4 4 4 3 2 2 2 3 2 3 3 2 2 4 4 2 4 3 3 4 5 4 3 4 4 3 3 3 2 3 3 3 3 4 4 4
5 5 5 5 3 3 5 5 3 4 4 2 5 4 3 4 4 4 2 2 3 2 2 2 3 2 3 2 3 2 2 2 2 2 2 3 4 2 2 2
5 5 5 5 5 5 5 5 5 4 4 4 5 4 4 4 4 4 2 2 2 3 2 2 3 2 3 2 3 4 4 2 3 2 3 3 4 3 2 3
5 5 5 5 5 5 5 5 5 3 3 3 4 3 3 3 3 3 2 2 2 2 2 2 3 2 2 3 3 4 3 2 2 3 3 3 3 3 3 2
3 4 3 4 3 4 5 4 4 4 3 4 5 3 3 3 5 4 3 3 3 3 4 4 5 4 5 4 5 4 4 4 4 5 5 3 3 4 4 4
4 4 3 3 3 4 4 4 4 3 3 4 4 3 3 3 4 4 3 3 3 3 3 4 5 4 5 4 5 4 5 4 4 4 4 3 3 4 4 4
5 5 3 3 3 5 5 5 5 4 4 5 5 3 3 3 4 5 4 4 4 3 4 5 5 5 5 5 5 5 5 5 5 5 5 3 3 5 5 5
90 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132
58 53 61 111 89 133 54 112 141 45 11 73 107 74 137 88 101 15 28 78 48 49 125 55 86 25 43 92 150 99 32 34 85 91 90 94 56 35 84 72
2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3
2 1 2 2 2 2 1 1 1 1 2 2 2 2 1 2 2 1 2 2 3 2 2 2 1 1 2 2 1 1 1 2 2 3 2 1 2 3 2 1
1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 2 1 1
2 2 2 2 2 2 2 1 1 2 1 2 2 3 2 2 2 2 1 3 2 2 2 3 2 2 2 2 2 2 1 1 2 2 2 1 2 2 1 2
2 2 2 2 2 1 2 1 2 2 1 2 2 2 1 2 2 1 2 2 2 2 1 1 1 1 2 2 2 2 2 1 2 2 1 1 1 2 2 1
4 4 4 4 4 3 4 3 3 4 4 4 4 4 4 3 4 3 2 4 4 4 4 4 5 4 4 3 3 3 3 4 4 4 4 4 4 4 3 4
3 4 5 4 4 3 3 3 3 3 4 4 4 4 4 4 4 3 2 4 3 4 4 4 4 3 3 4 3 3 3 3 4 4 4 4 4 4 4 5
4 5 5 5 5 4 4 4 4 4 4 5 5 5 5 5 5 5 2 5 4 5 4 5 5 4 4 5 4 4 3 4 5 5 5 5 5 5 5 5
5 5 4 4 4 4 4 4 4 4 2 5 5 5 4 3 4 3 4 5 3 3 3 5 4 4 4 4 4 4 4 4 4 4 3 3 5 4 3 5
5 4 3 4 4 4 5 4 4 4 2 5 4 5 4 3 3 3 4 5 3 4 4 4 4 3 4 4 4 4 4 4 3 3 4 3 4 4 3 5
5 5 4 4 4 4 4 4 4 4 2 5 5 5 4 3 4 5 4 5 3 3 3 5 4 4 4 4 4 4 2 4 4 4 3 3 5 4 3 5
4 3 3 3 3 3 3 3 3 3 3 3 2 5 3 3 5 3 3 5 5 4 5 4 3 5 5 5 4 4 3 3 3 4 3 3 2 3 3 2
2 3 4 4 3 4 4 4 3 3 4 3 3 5 4 4 5 3 2 5 3 4 5 5 4 5 5 5 3 3 3 3 3 3 3 3 3 3 3 2
4 4 3 4 3 4 4 3 3 3 4 4 3 5 5 5 4 4 3 5 4 4 5 5 5 4 4 4 4 4 4 3 3 3 3 3 3 3 3 4
3 4 3 3 4 4 4 3 3 4 5 4 3 4 3 4 3 4 4 4 4 3 4 4 4 4 3 3 4 4 4 3 3 3 4 3 4 3 3 4
4 4 3 3 4 4 3 3 3 3 5 2 2 3 3 3 4 2 3 5 3 5 3 4 3 3 4 3 4 3 3 3 3 4 4 4 4 3 2 2
3 3 4 3 3 3 2 3 3 3 2 2 2 4 3 3 3 2 3 5 2 4 3 4 3 3 4 3 4 3 3 2 3 3 3 4 3 2 2 2
4 4 3 3 3 4 3 3 3 4 3 2 2 3 3 4 3 2 2 5 2 4 3 4 4 3 3 3 4 3 3 2 3 3 4 4 4 2 2 2
3 2 2 2 2 2 2 2 2 3 2 3 4 5 5 5 4 3 5 2 2 2 2 2 3 2 2 2 4 2 2 2 2 2 2 3 3 2 2 4
3 2 2 2 3 2 2 3 2 3 2 3 4 5 5 5 4 3 5 3 2 2 3 2 4 2 2 2 4 4 3 2 3 2 4 3 3 3 3 4
2 2 2 2 3 3 3 2 2 3 2 3 3 5 5 5 3 5 5 2 2 2 2 2 3 2 3 3 3 4 2 3 3 2 3 3 3 3 3 4
4 3 3 3 3 3 3 3 3 3 3 4 5 4 4 4 3 3 4 4 3 3 3 3 5 4 4 3 4 4 5 5 4 3 4 4 3 3 3 4
3 3 3 3 3 3 3 3 3 3 3 4 5 4 3 4 3 3 4 4 3 3 3 3 5 4 5 4 5 4 5 5 4 4 4 4 3 3 3 4
4 3 3 3 4 4 4 4 3 4 3 5 5 5 3 5 4 4 4 5 3 3 3 3 5 5 5 5 5 5 5 5 5 5 5 5 4 4 4 5
91 133 134 135
71 38 39
3 3 3
1 1 1
1 1 1
2 2 2
2 1 1
4 4 2
4 4 4
5 5 5
5 4 4
4 4 4
5 4 4
3 4 3
2 4 4
3 4 5
4 4 4
4 3 3
4 3 3
3 3 4
4 5 5
4 5 5
3 5 5
4 3 3
4 3 3
5 4 4
Cluster Sekunder No
Resp
1 2
Profil
X1
X2
X3
X4
Jenis
Omzet
Kywn
Beli
Lokasi
1
2
3
4
5
6
7
8
9
10
1
2
3
1
2
3
1
2
3
114
1
2
1
1
2
2
2
2
2
2
2
2
2
2
3
2
2
2
5
4
4
4
4
5
1
1
1
1
1
1
4
4
5
2
3
2
3
3
4
4
4
4
4
4
4
3
3
3
4
3
2
1
2
1
1
2
3
4
4
2
4
2
2
2
3
4
4
3
4
4
4
3
3
3
4
4
113
1
2
1
1
1
3
3
4
2
4
2
3
3
4
3
3
3
3
5
5
5
3
3
3
5
67
1
2
1
1
2
4
4
5
2
2
2
3
2
4
3
3
3
3
2
4
3
4
4
5
6
66
2
2
1
1
2
4
4
5
2
3
2
2
2
2
3
2
3
2
5
5
5
4
4
5
7
69
2
2
1
1
2
4
4
5
3
3
3
3
2
3
4
2
2
2
5
5
5
4
4
5
8
65
2
2
1
1
1
4
4
5
3
2
2
2
2
2
3
2
2
3
3
5
5
4
4
5
9
70
2
2
1
1
2
4
4
5
2
2
2
3
2
4
3
2
3
2
4
4
3
4
4
5
10
77
2
2
1
1
1
4
3
4
2
2
2
3
2
4
4
2
2
2
3
5
5
4
4
5
11
116
3
1
1
1
2
2
3
2
2
2
2
2
2
2
3
2
2
2
5
5
5
4
4
5
12
115
3
1
1
1
2
2
3
2
2
2
2
2
2
2
3
2
2
2
5
5
5
4
3
3
13
79
3
1
1
2
2
3
4
5
3
4
3
3
3
4
4
5
4
4
5
5
4
4
3
4
14
64
3
1
1
1
1
4
4
5
2
2
2
2
2
2
3
2
2
2
3
3
5
3
3
3
15
63
3
1
1
1
2
4
4
5
2
2
2
2
2
2
3
3
4
5
5
5
5
5
5
5
