Introduction to
12
Chapter
Hiring, Training, and Evaluating Employees
MultiMedia by Stephen M. Peters
© 2001 South-Western College Publishing
Learning Objectives • Jelaskan perencanaan sumber daya manusia oleh perusahaan. • Bedakan di antara jenis konpensasi yang perusahaan tawarkan kepada karyawan. • Uraikan bagaimana perusahaan membangun ketrampilan karyawannya • Jelaskan bagaimana capaian karyawan yang dapat dievaluasi.
MultiMedia by Stephen M. Peters
© 2001 South-Western College Publishing
The Key to a Firm’s Performance Human Resources Hiring
Selecting the best people for the job.
Training
Developing the necessary skills of employees to do the job.
Evaluation
Establishing a formal process to recognize (and ultimately reward) those employees who performed well, while offering suggested improvements for other employees.
MultiMedia by Stephen M. Peters
Form a team of employees with the right background, training and guidance.
Firm's Value
© 2001 South-Western College Publishing
Human Resource Planning Aktivitas perencanaan untuk memuaskan kebutuhan perusahaan atas pekerja. Ada 3 Tugas: Forecasting staffing needs. Job analysis. Recruiting.
MultiMedia by Stephen M. Peters
© 2001 South-Western College Publishing
Human Resource Planning Forecasting Staffing Needs
Job Analysis
Recruitment
Selection
MultiMedia by Stephen M. Peters
© 2001 South-Western College Publishing
Forecasting Staffing Needs Menentukan jumlah yang tepat atas kualifikasi orang-orang dan dimana mereka dibutuhkan. Ada tiga peristiwa yang disyaratkan atas perkiraan tersebut: Firm expansion. Pengunduran diri/Retirement. Temporary increase in production.
MultiMedia by Stephen M. Peters
© 2001 South-Western College Publishing
Job Analysis Analisis yang digunakan untukmenentukan tugas dan surat keprcayaan yang diperlukan untuk posisi tertentu. Hasil Job Analysis adalah: • Job specification Identifikasi berbagai ketrampilan yang diperlukan, ciri atau atribut untuk kesuksesan performance sebuah pekerjaan tertentu • Job description Uraian Tugas dan Tanggung Jawab posisi pekerjaan (job position) MultiMedia by Stephen M. Peters
© 2001 South-Western College Publishing
Recruitment
Meliputi pencarian dan menarik individu yang berkualitas yang dapat dipilih. Internal vs external recruiting: • Internal Recruit people within the firm. • External Recruit people outside the firm.
MultiMedia by Stephen M. Peters
© 2001 South-Western College Publishing
Recruitment Screening Process 50 applicants
Assess applications.
10 applicants
Interview applicants.
3 applicants
Contact references.
1 applicant
Employment test (optional).
MultiMedia by Stephen M. Peters
© 2001 South-Western College Publishing
Employment Testing Satu dari kebanyakan wilayah tugas MSDM/Human Resource Management.
Katagori umum:
Keserasian/Aptitude Business Online: Test Samples
Psychomotor Job Knowledge Kecakapan/Proficiency Minat/Interest
What’s next?
Psychological Polygraph Drug MultiMedia by Stephen M. Peters
© 2001 South-Western College Publishing
Seven Methods of Compensation Salaries and wages Stock options Commissions Bonuses Profit sharing Employee benefits Penghasilan Tambahan/ Which one is right for your firm? Perquisites MultiMedia by Stephen M. Peters
© 2001 South-Western College Publishing
Skills Development
Technical Decision Making Customer Service Safety Human Relations
MultiMedia by Stephen M. Peters
Skills
• • • • •
© 2001 South-Western College Publishing
Employee Evaluations Should Menjadi bagian oleh kriteria yang relevan untuk masingmasing posisi pekerjaan.
• • • • •
Provide feedback. Provide direction. Indicate strengths and weaknesses. Determine a raise or promotion. Consider objective versus subjective criteria.
MultiMedia by Stephen M. Peters
© 2001 South-Western College Publishing
Development of Evaluation Fairness Mengapa : Menunjukkan kejujuran pekerja dan kepuasan sebuah legal guidelines.
Komunikasi tanggung jawab pekerjaan Employee evaluation
MultiMedia by Stephen M. Peters
Informasikan pekerja tentang inefisiensi. Gunakan konsistensi diantara pekerja
© 2001 South-Western College Publishing
