HersenletselCongres 2015
4-11-2015
Disclosure belangen sprekers
A4a - Presteren door prestatie-indicatoren: balanceren tussen hoop en twijfel Gerard Ribbers
(potentiële) belangenverstrengeling
geen
De betrokken relaties bij dit project zijn:
nvt
Sponsoring of onderzoeksgeld:
Hersenstichting, ZoNMW, KFA,
Honorarium of andere (financiële) vergoeding:
Geen
Aandeelhouder:
Geen
Andere relatie, namelijk:
Geen
De ‘transparantiedruk’ Vertrouwen Bewust kiezen Verantwoorden Verbeteren Prestatiecontracten Ranglijsten
kans
Geobserveerde uitkomsten
Rotterdam Neurorehabilitation Research
casemix
bias
onverklaard
kwaliteit
onverklaard
Over uitkomsten en kwaliteit
Rotterdam Neurorehabilitation Research
Over kwaliteit: Donabedian’s model
Over kwaliteit: Donabedian’s model
casemix
casemix Klinisch / ICF
Kwaliteit
PROM’s
proces uitkomst
Kosten etc
bias
bias
Kwaliteit
structuur
Rotterdam Neurorehabilitation Research
Rotterdam Neurorehabilitation Research
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HersenletselCongres 2015
4-11-2015
Over kwaliteit: Donabedian’s model
Over kwaliteit: Donabedian’s model
casemix
structuur Kenmerken organisatie:
Faciliteiten, localisatie etc
Klinisch / ICF
proces uitkomst
Kenmerken van de zorg: Eindresultaat: Type behandeling, intensiteit, frequentie etc
PROM’s Kosten
Kwaliteit
Kwaliteit
casemix
Prestatie Indicatoren (extern)
Klinisch / ICF
proces uitkomst
Kenmerken van de zorg: Eindresultaat: Type behandeling, intensiteit, frequentie etc
PROM’s Kosten etc
Ontslagbestemming, Mobiliteit, etc
bias
Ontslagbestemming, Mobiliteit, etc
bias
structuur Kenmerken organisatie:
Faciliteiten, localisatie etc
etc
Kwaliteits Indicatoren (intern)
Rotterdam Neurorehabilitation Research
Donabedian’s model in de CVA keten: (interne) kwaliteitsindicatoren
Rotterdam Neurorehabilitation Research
Stroke: evidence based quality indicators
Rotterdam Neurorehabilitation Research
Rotterdam Neurorehabilitation Research
Stroke: evidence based quality indicators
Stroke: evidence based quality indicators
Rotterdam Neurorehabilitation Research
Rotterdam Neurorehabilitation Research
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HersenletselCongres 2015
4-11-2015
Benchmarken: making complexity simple
• Zwaardere patiënten • Andere registratie (heropnames) • Trage CIZ • Lokale overheid • Zorgverzekeraar • Beschikbare ketenpartners • Regionale verschillen • …………..
bv gemiddelde opnameduur
bv gemiddelde opnameduur
Benchmarken: making complexity simple
bv aantal patiënten per jaar
bv aantal patiënten per jaar
Rotterdam Neurorehabilitation Research
Rotterdam Neurorehabilitation Research
Pas op met benchmarken Waarmee?: Uitkomst: ICF domeinen, (P)ROM’s, complicatie ratio’s, patienttevredenheid, heropnames, Proces: betrokkenheid partner, intensiteit, individuele of groepsbehandelingen Structuur: volume, faciliteiten, Case-mix variatie: ernst, co-morbiditeit, nationaliteit, Regionale verschillen: groot- vs kleinstedelijk, Wat benchmark je: organisaties, teams, individuele professionals Risico’s: blaming and shaming, datapoetsen, Reputatiemanagement boven kwaliteitsmanagement
Kwaliteits indicatoren: de bedenkingen Vaak niet gericht op wat de individuele patiënt belangrijk vindt Wordt er naar me geluisterd, word ik met respect behandeld, word ik begrepen? Vaak niet gericht op wat de individuele behandelaar belangrijk vindt Wordt mijn behandeling er beter van? Administratiedruk Draagvlak (para-)medici
Beschrijf de nachtwacht in 12 woorden. Reductie van de werkelijkheid
Rotterdam Neurorehabilitation Research
Rotterdam Neurorehabilitation Research
Patient reported outcomes (PROM’s)
Waardegedreven zorg
Subjectieve evaluatie Kwaliteit van leven
Patient health outcomes achieved Value
= Cost of delivering those outcomes
Rotterdam Neurorehabilitation Research
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HersenletselCongres 2015
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Int Cons Health Outcome Measurement : value-based health care by defining global outcome standards Where we come from
ICHOM’s Sponsoring Partners*
PLATINUM
Our mission
Three organizations with the desire to unlock the potential of value-based health care founded ICHOM in 2012:
ICHOM is gaining the support of the health care community
GOLD Our mission Unlock the potential of valuebased health care by defining global Standard Sets of outcome measures that really matter to patients for the most relevant medical conditions and by driving adoption and reporting of these measures worldwide
ICHOM is a nonprofit ▪ Idealistic and ambitious goals ▪ Global focus ▪ Engages diverse stakeholders
Value
=
SILVER Cooper-Newell Foundation
BRONZE
Patient health outcomes achieved Cost of delivering those outcomes
COFOUNDERS *As of May 11, 2015 ICHOM Stroke
baseline characteristics to enable global comparisons Information on baseline characteristics is needed to make meaningful comparisons (adjust for case-mix)
Baseline characteristics
Patient initial conditions
Structure
Processes
e.g., Staff certification, facilities standards
e.g. Protocols/ guidelines
▪
Patient experience/ engagement
▪
Indicators
Copyright © 2015 by the International Consortium for Health Outcomes Measurement. All rights reserved.
20
baseline characteristics to enable global comparisons Information on baseline characteristics is needed to make meaningful comparisons (adjust for case-mix)
Capture the initial state of the patient before treatment to allow adjustment for differences in patient populations across providers For example: ▪ Demographics ▪ Baseline health status ▪ Prior treatments
Baseline characteristics
Patient initial conditions
Structure e.g., Staff certification, facilities standards
Processes e.g. Protocols/ guidelines
Capture the initial state of the patient before treatment to allow adjustment for differences in patient populations across providers For example: ▪ Demographics ▪ Baseline health status ▪ Prior treatments
▪
Patient experience/ engagement
▪
Indicators
e.g., x-ray, lab results
e.g., x-ray, lab results
Defined by working group
Defined by working group
(Health) outcomes
(Health) outcomes
ICHOM Stroke Working Group
ICHOM Standard Sets covering 70% of the disease burden by 2017
Stephanie Gethin, Aneurin Bevan Health Board, Newport Maxine Power, Salford Royal Hospitals, Salford Charlie Davie, University College London Hospitals, London
Bo Norrving, Swedish National Quality Register,
Eric Smith, University of Calgary/American Heart Association, Calgary, AB Frank Silver, Canadian Stroke Consortium, Toronto, ON Patrice Lindsay, World Stroke Organization, ON
Lund
Liping Liu, Neurology and Stroke Center, Beijing
4 conditions
2013
12 conditions
24 conditions
40 conditions
50+ conditions
2014
2015
2016
2017
Gerard Ribbers, Erasmus Medical Center, Rotterdam Sheila Martins, Brazilian Stroke Society
70% Share of disease burden in industrialized countries 37%
57%
Lee Schwamm, MGH/Harvard Medical School, Boston, MA Joel Salinas, MGH/Harvard Medical School, Boston, MA Mary George, Centers for Disease Control and Prevention, Atlanta,
45%
GA
9% 2013
2014
2015
2016
2017
Adam Kelly, University of Rochester Medical Center, NY Linda Williams, VA stroke quality improvement, Indianapolis, IN Teri Ackerson*, American Heart Association Louise Morgan, American Heart Association, NJ
Julie Bernhardt, The Florey Institute of Neuroscience and Mental Health, Melbourne *Patient/carer representative
Parkinson's Disease Deck - GENEVA.ppt
Copyright © 2013 by the International Consortium for Health Outcomes Measurement. All rights reserved.
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Teleconferences and surveys used for discussion and democratic decision making, ensuring credibility of final product
The full list of risk adjustment variables included in the Stroke Standard Set Risk adjustment variable
Modified Delphi process followed; 2/3rds majority threshold for making decisions
Demographic factors
Stroke type and severity
Vascular and systemic
Treatment/care variables
20141203_Stroke_Call#4.pptx
Copyright © 2013 by the International Consortium for Health Outcomes Measurement. All rights reserved.
25
Age Sex Ethnicity Living location Living alone Prestroke functional status Stroke type Stroke severity Duration of symptoms Prior Stroke Prior TIA Prior MI Coronary artery disease Atrial fibrillation Diabetes mellitus Hypertension Hyperlipidemia Smoking status Alcohol use (> 1 drink/day) Length of hospital stay Diagnostic evidence base Rehabilitation Discharge destination Comfort care (optional item) IV Thrombolytic therapy Thrombectomy Hemicraniectomy
ICHOM Stroke
Measures Date of birth Sex at birth Country specific reporting Pre and 90 days post stroke Pre and 90 days post stroke Mobility, Toileting and Dressing IS; ICH; TIA NIHSS & Level of Consciousness < 1h; 1h - 1 day; > 1 day; UTD Y/N Y/N Y/N Y/N Y/N Y/N Y/N Y/N Y/N Y/N Date of admission & discharge Clinical alone; Clinical + MRI; Clinical + CT Dedicated rehabilitation during acute or post acute care Discharge following acute care hospitalization International definition and timing TBD Patient received IV Thrombolytic therapy Patient underwent Thrombectomy Patient underwent Hemicraniectomy
Copyright © 2015 by the International Consortium for Health Outcomes Measurement. All rights reserved.
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Clinical data
Overview of outcomes and measures in Standard Set Category
Outcomes
Acute complications
Symptomatic intracranial hemorrhage
Survival and disease control
Overall survival
Discharge
Administrative Patient reported
Timeline: stroke
90 days
Disease recurrence Smoking cessation Patient reported health status Cognitive and Psychiatric functioning Non-motor functioning
Global cognitive function Mood Pain and other unpleasant sensations Fatigue +
Ability to return to usual activities +
Self care and grooming
Social functioning General health status Health related QOL
T0
Discharge*
PROMIS-10 PROMIS-10
90 days post admission for index event**
1 year post index event
2 years 3 years 4 years 5 years post index post index post index post index event event event event
Recommended
PROMIS-10 Single question
Mobility Motor functioning
PROMIS-10
PROMIS-10 & Single question
*
PROMIS-10 & mRS**
Dressing & Toiletting
Dressing & Toiletting
T0 Entrance into outcome tracking system for Stroke Baseline characteristics / Risk adjustment variables Clinician reported
Feeding
Single question Single question
PROMs (patient reported outcome measures) - discharge assessment
Ability to communicate Social participation Patient reported general health status
Single question Single question
PROMs (patient reported outcome measures) - 90 days full battery assessment
Global patient reported health-rel. QOL
PROMIS-10
Survival
PROMIS-10 PROMIS-10
* Discharge or 7 days, whichever comes first ** 90 days post admission + 30 days window (90 to 120 days post index event)
* Captured with single item questions on mobility, dressing & toileting +Also captured ICHOM Stroke Copyrightphase © 2015 byof theStandard International Set Consortium for Health Outcomes Measurement. All rights reserved. as measure for pre-stroke functional 27 status **Simplified mRS questionnaire (smRSq) is included as comparison tool in roll-out
Praktijkervaring
•
•
Voorbeelden van vraagstukken: meetplan CVA
Terugdringen van missing values • Draagvlak clinici • IT infrastructuur Betrokkenheid van het management • Kwaliteitsjaarverslag • Beleidsevaluatie
Rotterdam Neurorehabilitation Research
Rotterdam Neurorehabilitation Research
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HersenletselCongres 2015
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Voorbeelden van vraagstukken: meetplan CVA
Donabedian: een poging ….
Practice variation in the structure of stroke rehabilitation in four rehabilitation centres in the Netherlands “Pain and negative emotion have an adverse effect on rehabilitation outcome in stroke patients in addition to age, severity of stroke and functional status.”
Rotterdam Neurorehabilitation Research
Interne (kwaliteits-) kenmerken
Opname/ontslag gerelateerd: Behandeling gerelateerd: Patientbetrokkenheid: Faciliteiten:
9 verschillen op 14 items 20 verschillen op 24 items 1 verschil op 4 items 4 verschillen op 4 items
Rotterdam Neurorehabilitation Research
Profits
Iris F Groeneveld, Jorit JL Meesters, Henk J Arwert, Nienke Roux, Gerard M Ribbers, Coen AM van Bennekom, Paulien H Goossens, Thea PM Vliet Vlieland In Press: J Rehabil Med
Rotterdam Neurorehabilitation Research
Dutch Net-QuRe Dutch Neurotraumatology Quality Registry Prof dr Wilco C Peul, Leiden UMC Prof dr Gerard M Ribbers, Erasmus MC
Rotterdam Neurorehabilitation Research
Conclusie I Transparantie over de resultaten van de patiëntenzorg is vanzelfsprekend. Openheid over prestaties is iets anders dan openbaarheid van alle zorginformatie. Indicatoren zijn alleen betekenisvol als ze voortkomen uit specifieke doelen en stuurvragen.
Rotterdam Neurorehabilitation Research
Rotterdam Neurorehabilitation Research
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HersenletselCongres 2015
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Conclusie I Transparantie over de resultaten van de patiëntenzorg is vanzelfsprekend. Openheid over prestaties is iets anders dan openbaarheid van alle zorginformatie. Indicatoren zijn alleen betekenisvol als ze voortkomen uit specifieke doelen en stuurvragen.
1. de behandeling van de betreffende patiënt te verbeteren, 2. de kwaliteit van zorg voor alle patiënten te verbeteren, 3. de cliënt de ondersteunen bij de keuze tussen zorgaanbieders, 4. zorginkopers te ondersteunen bij het inkopen van doelmatige zorg, 5. de Inspectie voor de Gezondheidszorg te ondersteunen bij het toezichthouden
Rotterdam Neurorehabilitation Research
Conclusie I Transparantie over de resultaten van de patiëntenzorg is vanzelfsprekend. Openheid over prestaties is iets anders dan openbaarheid van alle zorginformatie. Indicatoren zijn alleen betekenisvol als ze voortkomen uit specifieke doelen en stuurvragen.
1. de behandeling van de betreffende patiënt te verbeteren, 2. de kwaliteit van zorg voor alle patiënten te verbeteren, 3. de cliënt de ondersteunen bij de keuze tussen zorgaanbieders, 4. zorginkopers te ondersteunen bij het inkopen van doelmatige zorg, 5. de Inspectie voor de Gezondheidszorg te ondersteunen bij het toezichthouden
Rotterdam Neurorehabilitation Research
[email protected]
Rotterdam Neurorehabilitation Research
Rotterdam Neurorehabilitation Research
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