LAMPIRAN 1 KUESIONER PENELITIAN Pengaruh Fasilitas, Tempat, dan Harga terhadap keputusan pasien umum (diluar pegawai PTPN III) menggunakan jasa RSP. Sri Pamela Tebing Tinggi. Untuk mengetahui seberapa besar pengaruh fasilitas, tempat, dan harga terhadap keputusan pasien umum menggunakan jasa kesehatan RSP. Sri Pamela Tebing Tinggi, maka sangat dibutuhkan pendapat dari responden untuk melengkapi penelitian ini. Penulis mengharapkan kesediaan anda untuk mengisi daftar kuesioner ini. Informasi yang anda berikan sangat berarti bagi penelitian ini dan juga demi terwujudnya kepuasan pelanggan jasa kesehatan yang lebih baik di RSP. Sri Pamela Tebing Tinggi pada masa yang akan dating. Atas bantuannta saya ucapkan terimakasih. I. Identitas Responden Nama
:
Usia
:
Jenis kelamin
:
Tanggal masuk
:
II. Petunjuk Penilaian Pilihlah jawaban dengan memberi tanda (√) pada salah satu jawaban yang paling sesuai menurut anda. Penilaian dilakukan berdasarkan skala berikut : Sangat Tidak Setuju (STS)
: 1
Tidak Setuju
: 2
Ragu‐ragu
: 3
Setuju
: 4
: 5
Sangat Setuju
Universitas Sumatera Utara
III. Variabel Fasilitas No
pertanyaan
STS
TS
RG
S
SS
sesuai
1
Peralatan yang ditawarkan dengan kebutuhan anda.
2
Ruang kamar pasien bersih
3
Ruang kamar pasien nyaman
4
Tersedianya sarana umum seperti tempat parkir, toilet, ruang tunggu, dan lain‐lain
STS
TS
RG
S
SS
IV. Variabel Tempat No
Pertanyaan
1
Suasana di RSP. Sri Pamela tenang
2
Suasana di RSP. Sri Pamela aman
3
Lokasi RSP. Sri Pamela mudah dijangkau kendaraan umum maupun kendaraan pribadi.
4
Lokasi RSP. Sri Pamela dekat dengan tempat tinggal anda.
V. Variabel Harga. No
pertanyaan
STS TS
RG
S
SS
1
Harga obat‐obatan yang ditawarkan setara dengan kualitasnya
2
Harga pemeriksaan kesehatan sesuai dengan manfaatnya.
3
Harga kamar pasien sesuai dengan fasilitas
Universitas Sumatera Utara
pendukungnya. 4
Honor dokter sesuai dengan kemampuan yang dimilikinya.
VI. Variabel Keputusan Menggunakan No pertanyaan 1
STS
Anda selalu menggunakan jasa RSP. Sri Pamela ketika membutuhkan layanan kesehatan.
TS
RG S SS
2
Anda lebih suka menggunakan jasa RSP. Sri Pamela dari pada jasa kesehatan lainnya.
3
Anda lebih mempercayakan pelayanan jasa kesehatan anda pada RSP. Sri Pamela.
Universitas Sumatera Utara
LAMPIRAN 2 UJI VALIDITAS DAN RELIABILITAS Responden
X1
X2
X3
Y
1
2
3
4
1
2
3
4
1
2
3
4
1
2
3
1
5
5
5
5
5
5
5
5
5
5
5
5
5
5
4
2
4
4
4
4
4
4
4
3
3
4
4
2
4
4
5
3
5
4
4
5
4
5
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
5
4
3
4
5
4
3
4
5
4
5
4
5
3
4
4
4
4
4
4
4
4
4
4
6
4
4
3
4
4
3
3
3
3
4
4
4
4
4
4
7
5
5
4
4
4
4
4
4
4
4
5
5
5
5
4
8
5
4
4
4
3
4
3
4
4
4
4
4
4
4
5
9
5
5
5
4
4
5
3
5
3
5
5
3
4
5
4
10
5
5
5
5
5
5
5
5
5
5
5
5
5
5
4
11
4
4
4
4
4
4
4
3
3
4
4
2
4
4
4
12
5
5
4
5
4
5
4
4
4
4
4
4
4
4
4
13
4
4
3
4
4
4
4
4
4
4
4
4
4
4
4
14
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
15
4
4
4
4
4
3
4
4
3
4
4
4
4
4
5
16
5
5
4
4
4
4
4
4
4
4
5
5
5
5
4
17
5
4
4
4
3
4
3
4
4
4
4
4
4
4
4
18
5
5
5
4
4
5
3
5
3
5
5
3
4
5
4
Universitas Sumatera Utara
19
4
5
4
4
4
5
5
4
5
4
4
5
4
5
4
20
4
4
3
4
4
4
4
4
4
5
4
4
4
4
5
21
3
5
4
4
4
4
4
4
5
4
4
4
4
5
4
22
5
5
4
4
4
4
4
4
4
4
5
5
5
5
4
23
5
4
4
4
3
4
3
4
4
4
4
4
4
4
5
24
5
5
5
4
4
5
3
5
3
5
5
3
4
5
4
25
5
5
5
5
5
5
5
5
5
5
5
5
5
5
4
26
4
4
4
4
4
4
4
3
3
4
4
2
4
4
4
27
4
5
5
5
4
5
4
4
4
4
4
4
4
4
4
28
5
4
4
4
4
5
4
4
5
4
5
4
3
4
4
29
4
4
4
4
4
4
4
4
4
4
4
4
4
4
5
30
4
4
4
3
4
3
3
3
3
4
4
4
4
4
5
Universitas Sumatera Utara
LAMPIRAN 3 HASIL VALIDITAS DAN RELIABILITAS Case Processing Summary N Cases
Valid Excludeda Total
% 100.0 .0 100.0
30 0 30
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbach's Alpha .888
Cronbach's Alpha Based on Standardized Items .897
N of Items 15
Item-Total Statistics
Scale Mean if Item Deleted VAR00001
58.1667
Scale Variance if Item Deleted 27.040
Corrected Item-Total Correlation .460
Cronbach's Alpha if Item Deleted .884
Universitas Sumatera Utara
VAR00002
58.1667
26.075
.728
.874
VAR00003
58.5000
26.259
.601
.879
VAR00004
58.4333
27.220
.524
.882
VAR00005
58.6667
26.989
.564
.881
VAR00006
58.3667
25.551
.641
.877
VAR00007
58.7667
26.668
.468
.885
VAR00008
58.5667
25.013
.731
.872
VAR00009
58.7333
25.926
.506
.884
VAR00010
58.4333
27.220
.524
.882
VAR00011
58.3000
26.355
.714
.875
VAR00012
58.6667
25.402
.436
.892
VAR00013
58.4667
26.947
.615
.879
VAR00014
58.3000
26.079
.667
.876
VAR00015
58.3333
27.747
.367
.888
LAMPIRAN 4 UJI REGRESI UJI REGRESI Responden
X1
X2
X3
Y
1 2 3 4 Total
1 2 3 4 Total
1 2 3 4 Total
1 2 3 Total
1
3
4
4
4
15
5
5
4
4
18
3
4
5
5
17
5
5
5
15
2
4
3
2
2
11
3
4
3
4
14
3
2
5
5
15
2
4
3
9
3
4
4
4
4
16
4
3
4
4
15
3
3
2
4
12
4
2
4
10
4
3
2
4
4
13
4
4
4
4
16
2
4
4
4
14
2
4
4
10
5
4
3
4
4
15
5
4
5
4
18
2
3
5
4
14
2
4
4
10
Universitas Sumatera Utara
6
4
4
5
4
17
4
5
5
4
18
2
2
4
4
12
4
4
4
12
7
3
4
4
4
15
5
5
5
5
20
5
4
4
4
17
5
3
5
13
8
4
4
4
4
16
5
4
4
4
17
3
3
4
4
14
4
4
4
12
9
4
4
4
4
16
5
5
5
5
20
4
3
4
4
15
4
4
5
13
10
4
4
4
4
16
4
4
5
3
16
4
3
4
4
15
4
4
4
12
11
5
5
5
5
20
5
5
5
5
20
5
5
5
5
20
5
5
5
15
12
4
4
4
4
16
4
4
4
4
16
3
3
4
4
14
2
4
4
10
13
5
4
5
4
18
4
4
4
4
16
4
4
4
4
16
4
4
4
12
14
4
4
4
4
16
4
4
4
4
16
4
4
4
4
16
4
4
4
12
15
4
4
4
4
16
4
4
4
4
16
4
4
4
4
16
4
4
4
12
16
4
4
3
3
14
4
4
4
4
16
3
3
4
4
14
4
4
4
12
17
4
4
4
4
16
5
5
5
4
19
4
4
4
5
17
5
5
5
15
18
4
3
4
3
14
5
5
4
4
18
4
4
4
4
16
4
4
4
12
19
4
4
5
3
16
5
5
5
5
20
5
3
5
5
18
3
4
5
12
20
4
4
4
4
16
5
4
4
5
18
4
4
5
5
18
4
4
4
12
21
4
4
4
4
16
4
4
4
4
16
4
4
4
4
16
5
4
4
13
22
5
5
5
5
20
5
5
5
5
20
5
5
5
5
20
5
5
5
15
23
4
4
4
4
16
5
5
4
5
19
5
4
5
5
19
2
4
4
10
24
4
3
4
3
14
4
4
4
4
16
4
3
4
4
15
3
4
4
11
25
3
5
5
4
17
3
3
5
5
16
4
4
4
4
16
4
4
4
12
26
4
4
4
4
16
5
4
4
4
17
2
2
5
5
14
5
5
5
15
5
4
4
4
3
15
5
4
4
3
16
3
4
4
4
15
3
3
4
10
28
4
4
4
4
16
3
4
4
4
15
4
4
4
4
16
5
5
5
15
29
4
4
4
4
16
4
5
4
4
17
3
4
4
4
15
4
4
4
12
Universitas Sumatera Utara
30
4
4
5
3
16
4
4
4
5
17
4
3
5
5
17
5
4
5
14
31
4
4
4
3
15
5
5
4
4
18
2
4
4
4
14
3
4
4
11
32
4
3
4
4
15
5
5
4
5
19
4
3
5
5
17
3
4
5
12
33
5
4
4
4
17
5
5
5
5
20
4
4
4
5
17
4
4
4
12
34
5
4
5
5
19
5
5
5
5
20
5
5
5
5
20
5
5
5
15
35
4
4
4
3
15
4
4
4
4
16
3
3
3
4
13
4
4
4
12
36
5
4
5
4
18
5
5
5
5
20
2
4
4
5
15
4
5
5
14
37
4
4
4
3
15
4
4
4
4
16
1
4
4
4
13
2
4
4
10
38
3
4
4
4
15
4
4
4
3
15
2
3
4
4
13
4
3
4
11
39
3
3
4
4
14
4
4
4
4
16
3
3
4
4
14
3
4
4
11
40
4
4
5
4
17
5
5
5
5
20
4
3
4
4
15
3
3
4
10
41
4
4
3
4
15
3
4
5
5
17
2
4
3
4
13
3
4
5
12
42
4
4
4
4
16
5
5
3
5
18
4
3
5
5
17
4
4
4
12
43
4
4
4
4
16
4
4
5
5
18
3
3
4
5
15
3
4
4
11
44
4
4
4
2
14
5
4
4
5
18
4
4
5
4
17
3
4
4
11
45
4
4
4
4
16
5
4
5
4
18
2
4
5
5
16
4
5
5
14
46
2
2
4
5
13
4
4
4
4
16
1
2
4
4
11
4
4
5
13
47
4
4
4
4
16
4
4
4
4
16
4
4
4
4
16
2
4
4
10
48
4
3
4
4
15
4
4
4
4
16
4
3
4
4
15
4
4
4
12
49
4
4
4
4
16
4
4
5
4
17
1
4
4
4
13
4
4
4
12
50
3
4
5
5
17
4
5
5
5
19
5
5
3
4
17
5
4
5
14
51
5
5
5
5
20
5
5
5
5
20
3
5
5
5
18
5
5
5
15
52
4
4
5
4
17
5
4
4
5
18
4
3
4
5
16
4
5
5
14
53
4
4
4
4
16
5
4
4
3
16
3
4
4
4
15
3
4
4
11
Universitas Sumatera Utara
54
2
3
4
3
12
3
4
5
5
17
2
4
3
4
13
3
4
5
12
55
5
5
5
4
19
4
4
4
4
16
4
5
5
5
19
5
5
5
15
56
4
5
4
5
18
4
4
4
5
17
5
4
4
5
18
4
5
4
13
57
4
4
4
3
15
4
4
4
3
15
2
4
4
4
14
3
4
4
11
58
4
4
4
5
17
4
4
4
5
17
5
4
4
5
18
4
4
5
13
59
5
4
5
5
19
5
5
5
5
20
4
3
4
5
16
4
5
5
14
60
4
5
4
5
18
4
4
4
5
17
5
4
5
4
18
5
5
4
14
61
4
4
5
4
17
4
4
4
4
16
4
3
4
4
15
4
5
4
13
62
5
4
4
5
18
4
4
5
4
17
5
4
5
4
18
5
4
4
13
63
4
5
4
4
17
4
4
5
4
17
4
3
4
4
15
4
4
4
12
64
4
4
5
4
17
4
4
5
5
18
5
4
5
4
18
4
4
4
12
65
4
3
4
4
15
4
4
4
4
16
3
3
4
4
14
4
3
4
11
66
4
4
4
5
17
4
4
5
4
17
5
4
4
4
17
4
4
4
12
67
4
4
5
4
17
4
4
5
4
17
5
4
5
4
18
4
4
4
12
68
4
4
4
5
17
4
4
5
5
18
5
4
4
4
17
4
4
5
13
69
4
5
5
5
19
4
4
4
4
16
5
3
4
5
17
4
5
5
14
70
5
5
5
5
20
4
4
4
5
17
5
4
5
4
18
5
4
5
14
71
4
3
4
4
15
4
4
4
4
16
4
5
4
4
17
3
4
5
12
72
5
5
5
5
20
4
4
5
5
18
5
5
5
5
20
5
5
5
15
73
4
3
5
4
16
5
5
5
4
19
1
3
5
5
14
4
4
4
12
74
4
5
4
5
18
4
4
4
5
17
4
5
4
5
18
4
5
4
13
75
4
4
4
5
17
5
5
5
5
20
2
3
5
5
15
2
4
5
11
76
5
5
5
5
20
3
4
5
5
17
5
4
4
5
18
5
5
5
15
77
4
3
4
4
15
4
5
4
4
17
4
3
4
4
15
4
4
5
13
Universitas Sumatera Utara
78
5
5
4
5
19
4
3
4
5
16
5
4
5
5
19
5
5
5
15
79
5
4
5
5
19
4
4
5
5
18
3
4
4
5
16
4
4
5
13
80
4
4
5
4
17
5
4
5
5
19
4
5
4
5
18
4
4
4
12
81
4
4
4
3
15
5
4
4
5
18
3
4
5
4
16
4
4
4
12
82
3
4
4
3
14
4
4
4
3
15
4
3
4
5
16
2
4
4
10
83
4
3
4
3
14
4
4
4
4
16
3
3
3
3
12
4
4
4
12
84
4
4
3
2
13
4
4
4
3
15
2
3
4
4
13
3
3
4
10
85
4
4
4
4
16
4
4
4
4
16
4
3
4
4
15
4
3
4
11
86
4
4
4
5
17
4
5
5
5
19
3
3
4
5
15
4
3
5
12
87
5
2
3
3
13
4
4
4
4
16
4
2
4
4
14
4
4
4
12
88
5
4
4
4
17
4
5
5
4
18
5
4
4
4
17
4
4
4
12
89
5
5
5
5
20
5
5
5
5
20
5
5
5
5
20
5
5
5
15
90
5
5
5
5
20
5
5
5
5
20
5
5
5
5
20
5
5
5
15
91
4
3
5
4
16
5
4
4
4
17
4
3
4
4
15
4
3
5
12
92
5
5
5
5
20
5
5
5
5
20
3
5
5
5
18
5
5
5
15
93
4
4
5
4
17
5
4
4
5
18
4
3
4
5
16
4
5
5
14
94
4
4
4
4
16
5
4
4
3
16
3
4
4
4
15
3
4
4
11
95
2
3
4
3
12
3
4
5
5
17
2
4
3
4
13
3
4
5
12
96
5
5
5
4
19
4
4
4
4
16
4
5
5
5
19
5
5
5
15
97
4
5
4
5
18
4
4
4
5
17
5
4
4
5
18
4
5
4
13
98
4
4
4
3
15
4
4
4
3
15
2
4
4
4
14
3
4
4
11
99
4
4
4
5
17
4
4
4
5
17
5
4
4
5
18
4
4
5
13
100
5
4
5
5
19
5
5
5
5
20
4
3
4
5
16
4
5
5
14
101
4
5
4
5
18
4
4
4
5
17
5
4
5
4
18
5
5
4
14
Universitas Sumatera Utara
102
4
4
5
4
17
4
4
4
4
16
4
3
4
4
15
4
5
4
13
103
5
4
4
5
18
4
4
5
4
17
5
4
5
4
18
5
4
4
13
104
4
5
4
4
17
4
4
5
4
17
4
3
4
4
15
4
4
4
12
105
4
4
5
4
17
4
4
5
5
18
5
4
5
4
18
4
4
4
12
106
4
3
4
4
15
4
4
4
4
16
3
3
4
4
14
4
3
4
11
107
4
4
4
5
17
4
4
5
4
17
5
4
4
4
17
4
4
4
12
108
4
4
5
4
17
4
4
5
4
17
5
4
5
4
18
4
4
4
12
109
4
4
4
4
16
5
4
4
4
17
3
3
4
4
14
4
4
4
12
110
4
4
4
4
16
5
5
5
5
20
4
3
4
4
15
4
4
5
13
111
4
4
4
4
16
4
4
5
3
16
4
3
4
4
15
4
4
4
12
112
5
5
5
5
20
5
5
5
5
20
5
5
5
5
20
5
5
5
15
113
4
4
4
4
16
4
4
4
4
16
3
3
4
4
14
2
4
4
10
114
5
4
5
4
18
4
4
4
4
16
4
4
4
4
16
4
4
4
12
115
4
4
4
4
16
4
4
4
4
16
4
4
4
4
16
4
4
4
12
116
4
4
4
4
16
4
4
4
4
16
4
4
4
4
16
4
4
4
12
117
4
4
3
3
14
4
4
4
4
16
3
3
4
4
14
4
4
4
12
118
4
4
4
4
16
5
5
5
4
19
4
4
4
5
17
5
5
5
15
119
4
3
4
3
14
5
5
4
4
18
4
4
4
4
16
4
4
4
12
120
4
4
5
3
16
5
5
5
5
20
5
3
5
5
18
3
4
5
12
121
4
4
4
4
16
5
4
4
5
18
4
4
5
5
18
4
4
4
12
122
4
4
4
4
16
4
4
4
4
16
4
4
4
4
16
5
4
4
13
123
5
5
5
5
20
5
5
5
5
20
5
5
5
5
20
5
5
5
15
124
4
4
4
4
16
5
5
4
5
19
5
4
5
5
19
2
4
4
10
125
4
3
4
3
14
4
4
4
4
16
4
3
4
4
15
3
4
4
11
Universitas Sumatera Utara
126
3
5
5
4
17
3
3
5
5
16
4
4
4
4
16
4
4
4
12
127
4
4
4
4
16
5
4
4
4
17
2
2
5
5
14
5
5
5
15
128
4
4
4
3
15
5
4
4
3
16
3
4
4
4
15
3
3
4
10
129
4
4
4
4
16
3
4
4
4
15
4
4
4
4
16
5
5
5
15
130
3
4
4
4
15
5
5
4
4
18
3
4
5
5
17
5
5
5
15
131
4
3
2
2
11
3
4
3
4
14
3
2
5
5
15
2
4
3
9
132
4
4
4
4
16
4
3
4
4
15
3
3
2
4
12
4
2
4
10
133
3
2
4
4
13
4
4
4
4
16
2
4
4
4
14
2
4
4
10
134
4
3
4
4
15
5
4
5
4
18
2
3
5
4
14
2
4
4
10
135
4
4
5
4
17
4
5
5
4
18
2
2
4
4
12
4
4
4
12
136
3
4
4
4
15
5
5
5
5
20
5
4
4
4
17
5
3
5
13
137
4
4
4
4
16
5
4
4
4
17
3
3
4
4
14
4
4
4
12
138
4
4
4
4
16
5
5
5
5
20
4
3
4
4
15
4
4
5
13
LAMPIRAN 5 HASIL UJI REGRESI Variables Entered/Removedb Model 1
Variables Entered HARGA, TEMPAT, a FASILITAS
Variables Removed
Method .
Enter
a. All requested variables entered. b. Dependent Variable: KEPUTUSAN MENGGUNAKAN
Universitas Sumatera Utara
UJI ASUMSI KLASIK UJI NORMAL
Normal P-P Plot of Regression Standardized Residual
Dependent Variable: KEPUTUSAN MENGGUNAKAN 1.0
Expected Cum Prob
0.8
0.6
0.4
0.2
0.0 0.0
0.2
0.4
0.6
Observed Cum Prob
0.8
1.0
Universitas Sumatera Utara
One-Sample Kolmogorov-Smirnov Test
N Normal Parameters a,b Most Extreme Differences
Unstandardiz ed Residual 138 .0000000 1.19364964 .065 .065 -.048 .765 .602
Mean Std. Deviation Absolute Positive Negative
Kolmogorov-Smirnov Z Asymp. Sig. (2-tailed) a. Test distribution is Normal. b. Calculated from data.
UJI HETEROSKEDASTISITAS
Scatterplot
Dependent Variable: KEPUTUSAN MENGGUNAKAN
Regression Studentized Residual
3
2
1
0
-1
-2
-3 -4
-2
0
2
4
Regression Standardized Predicted Value
Universitas Sumatera Utara
a Coefficients
Unstandardized Standardized Coefficients Coefficients Model B Std. Error Beta 1 (Constant 1.861 .737 FASILITA .026 .045 .028 TEMPAT .023 .046 .049 HARGA .045 .042 .123
t 2.525 .255 .511 1.090
Collinearity Statistics Sig. Tolerance VIF .013 .215 .550 1.817 .610 .749 1.334 .278 .547 1.827
t 2.525 .255 .511 1.090
Collinearity Statistics Sig. Tolerance VIF .013 .215 .550 1.817 .610 .749 1.334 .278 .547 1.827
a. Dependent Variable: ABSUT
UJI MULTIKOLINEARITAS a Coefficients
Unstandardized Standardized Coefficients Coefficients Model B Std. Error Beta 1 (Constant 1.861 .737 FASILITA .026 .045 .028 TEMPAT .023 .046 .049 HARGA .045 .042 .123 a. Dependent Variable: ABSUT
KOEFISIEN DETERMINASI Model Summaryb Model 1
R R Square .628a .394
Adjusted R Square .380
Std. Error of the Estimate 1.20694
a. Predictors: (Constant), HARGA, TEMPAT, FASILITAS b. Dependent Variable: KEPUTUSAN MENGGUNAKAN
UJI F
Universitas Sumatera Utara
ANOVAb Model 1
Regression Residual Total
Sum of Squares 126.839 195.198 322.036
df 3 134 137
Mean Square 42.280 1.457
F 29.024
Sig. .000a
a. Predictors: (Constant), HARGA, TEMPAT, FASILITAS b. Dependent Variable: KEPUTUSAN MENGGUNAKAN
UJI T a Coefficients
Unstandardized Standardized Coefficients Coefficients Model B Std. Error Beta 1 (Constant) 2.981 1.216 FASILITAS .300 .073 .371 TEMPAT .075 .075 .077 HARGA .205 .069 .272
t 2.452 4.093 .995 2.998
Sig. .016 .000 .322 .003
Collinearity Statistics Tolerance VIF .550 .749 .547
1.817 1.334 1.827
a. Dependent Variable: KEPUTUSAN MENGGUNAKAN
Frequencies
Statistics N
Valid Missing
X1.1 138 0
X1.2 138 0
X1.3 138 0
X1.4 138 0
X2.1 138 0
X2.2 138 0
X2.3 138 0
Universitas Sumatera Utara
X2.4 138 0
X3.
Frequency Table
X1.1
Valid
2.00 3.00 4.00 5.00 Total
Frequency 3 12 97 26 138
Percent 2.2 8.7 70.3 18.8 100.0
Valid Percent 2.2 8.7 70.3 18.8 100.0
Cumulative Percent 2.2 10.9 81.2 100.0
X1.2
Valid
2.00 3.00 4.00 5.00 Total
Frequency 4 20 90 24 138
Percent 2.9 14.5 65.2 17.4 100.0
Valid Percent 2.9 14.5 65.2 17.4 100.0
Cumulative Percent 2.9 17.4 82.6 100.0
X1.3
Valid
2.00 3.00 4.00 5.00 Total
Frequency 2 5 90 41 138
Percent 1.4 3.6 65.2 29.7 100.0
Valid Percent 1.4 3.6 65.2 29.7 100.0
Cumulative Percent 1.4 5.1 70.3 100.0
X1.4
Valid
2.00 3.00 4.00 5.00 Total
Frequency 4 22 79 33 138
Percent 2.9 15.9 57.2 23.9 100.0
Valid Percent 2.9 15.9 57.2 23.9 100.0
Cumulative Percent 2.9 18.8 76.1 100.0
Universitas Sumatera Utara
X2.1
Valid
3.00 4.00 5.00 Total
Frequency 10 74 54 138
Percent 7.2 53.6 39.1 100.0
Valid Percent 7.2 53.6 39.1 100.0
Cumulative Percent 7.2 60.9 100.0
X2.2
Valid
3.00 4.00 5.00 Total
Frequency 5 92 41 138
Percent 3.6 66.7 29.7 100.0
Valid Percent 3.6 66.7 29.7 100.0
Cumulative Percent 3.6 70.3 100.0
X2.3
Valid
3.00 4.00 5.00 Total
Frequency 3 78 57 138
Percent 2.2 56.5 41.3 100.0
Valid Percent 2.2 56.5 41.3 100.0
Cumulative Percent 2.2 58.7 100.0
X2.4
Valid
3.00 4.00 5.00 Total
Frequency 11 70 57 138
Percent 8.0 50.7 41.3 100.0
Valid Percent 8.0 50.7 41.3 100.0
Cumulative Percent 8.0 58.7 100.0
X3.1
Valid
1.00 2.00 3.00 4.00 5.00 Total
Frequency 4 19 29 51 35 138
Percent 2.9 13.8 21.0 37.0 25.4 100.0
Valid Percent 2.9 13.8 21.0 37.0 25.4 100.0
Cumulative Percent 2.9 16.7 37.7 74.6 100.0
Universitas Sumatera Utara
X3.2
Valid
2.00 3.00 4.00 5.00 Total
Frequency 8 49 65 16 138
Percent 5.8 35.5 47.1 11.6 100.0
Valid Percent 5.8 35.5 47.1 11.6 100.0
Cumulative Percent 5.8 41.3 88.4 100.0
X3.3
Valid
2.00 3.00 4.00 5.00 Total
Frequency 2 6 86 44 138
Percent 1.4 4.3 62.3 31.9 100.0
Valid Percent 1.4 4.3 62.3 31.9 100.0
Cumulative Percent 1.4 5.8 68.1 100.0
X3.4
Valid
3.00 4.00 5.00 Total
Frequency 1 86 51 138
Percent .7 62.3 37.0 100.0
Valid Percent .7 62.3 37.0 100.0
Cumulative Percent .7 63.0 100.0
Y1
Valid
2.00 3.00 4.00 5.00 Total
Frequency 12 21 72 33 138
Percent 8.7 15.2 52.2 23.9 100.0
Valid Percent 8.7 15.2 52.2 23.9 100.0
Cumulative Percent 8.7 23.9 76.1 100.0
Universitas Sumatera Utara
Y2
Valid
2.00 3.00 4.00 5.00 Total
Frequency 2 12 88 36 138
Percent 1.4 8.7 63.8 26.1 100.0
Valid Percent 1.4 8.7 63.8 26.1 100.0
Cumulative Percent 1.4 10.1 73.9 100.0
Y3
Valid
4.00 5.00 Total
Frequency 85 53 138
Percent 61.6 38.4 100.0
Valid Percent 61.6 38.4 100.0
Cumulative Percent 61.6 100.0
Universitas Sumatera Utara
