Daftar Pustaka. Bettencourt LA (1997) Customer voluntary performance: customers as partners in service delivery. J Retail 73(3):

1 Daftar Pustaka Ardani, Wayan dan Ni Wayan Sri Suprapti Pengaruh Kualitas Pelayanan Terhadap Kepuasan dan WOM (Pada RSUD Wangaya Denpasar). E- Jurnal...
Author:  Sonny Sudjarwadi

19 downloads 88 Views 418KB Size

Recommend Documents