Van 'iBeacon tot vredesapp'; Innovatieve technologie voor informatieverstrekking 9 juli 2014 Maurice Gordijn & Nghia Le
Introductions
CGI is a global end-to-end IT and business process services leader High-end business and IT consulting
69,000 professionals, 85% shareholders*
10,000 clients across the globe
System integration, IT and business process outsourcing
400 offices, 40 countries around the world
Client satisfaction: 9.1/10
100+ mission-critical IP-based solutions
$10B annualized revenue
World’s 5th largest independent IT and BPS firm * Before Logica
Waar staan wij nu Innovatie en mobiele trends
Mobiele trends Consumeren van IT: Gebruik maken van smart phones en tablets om bedrijfsdata of processen te ontsluiten.
Verbetert efficiëntie van 10% voor elk medewerker; Verbetert productiviteit van 20% voor elk medewerker; Minimaliseren van printen en papier werk door te digitaliseren (BYOD) bespaar ongeveer € 1000,- voor elk medewerker; Mogelijkheid om risico’s en incidenten te minimaliseren, bespaar 30K tot 100K per incident.
Trends: gedrag van online • Smart phone, Social media is • • •
•
booming maar wat betekent dit voor bedrijven/organisaties? “Domme" Smartphone gebruikers Fragmentatie van smart phones neemt nog steeds toe Bring Your Own Device vs Company Owned Device "Mobiel" betekend meer dan mobiele telefoons
Alles in 1
Benedictus naar Franciskus
Besparingen
Generatie Einstein
Slimme meters ( b.v. Toon )
Waar gaan wij naar toe -blik in de toekomst
Wereld van de toekomst?
Altijd bij de hand
Google Glass
Beacons
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Toegang tot medische data
Ophaal service zonder chauffeur?
Alleen maar positieve ontwikkelingen?
Cyber aanval
Leuk al die innovaties, maar wat doen we ermee?
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What we hear from our customers…
Key Challenges
Boundary Conditions
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Cumbersome user experience for basic tasks and approvals in SAP
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Consumerization of IT driving high expectations regarding usability
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High interest in mobilizing processes … but effort and risk involved
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Limited device access results in delayed compliance with processes, incorrect or delayed data entry, etc.
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Need a holistic approach to address usability … not isolated initiatives
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Mobile initiatives need to consider BYOD situation … especially for employee facing applications
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Prefer step by step approach, not massive upfront investment … for infrastructure, etc…
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Reduce bottlenecks by leveraging existing skills & infrastructure
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Added value: Innovative partner with World Class track record on Enterprise Mobility Objective: Implement EM solutions and improve your business processes
Challenge: quality, completeness and speed of business requirements gathering. Solution: CGI’s proven Enterprise Mobility approach and platform. … leading to a fully manageable and flexible mobile platform generating real business benefits. Our added value: 1. Strategic Alliance: we are a SAP and Microsoft partner 2. Global capabilities and delivery: we have a Global Delivery Model and an international community of Mobile experts known as “Mobile Council” 3. Proven track record: we have helped many global clients successfully implement Enterprise Mobility Solutions. 4. Winner of : SAP Mobile partner of 2013 and SAP-Microsoft Innovation award at Sapphire Now 2014 23
CGI in Enterprise Mobility •
We help local and global clients to implement step-by-step Enterprise Mobility. Those steps are:
• • • •
Mobile Strategy BYOD Strategy
Mobile Device Management implementation / services MEAP implementation / services
Partnerships with all major software vendors
Our clients include:
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Output based CGI’s Enterprise Mobility delivery centers 525 to support innovation and delivery around the world
CGI Enterprise Mobility vision
• • • •
• • •
Mobile Devices Management App Security Mobile Doc’s Enterprise App Store
• • • •
Manage Maintenance Cross platform Development
ERP Applications Databases Etc..
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Employees - White Collar • - Blue Collar • Partners • Customers
Capabilities Mobile Strategy
App’s
Enterprise Deployment Store
Mobile Secure
1. Mobile process strategy 2. Policy & Security workshop 3. Business Process to mobile (industry solutions) 4. Product selection
1. Native 2. HTML5/UI5 3. Hybrid
Mobile Enterprise Application Platform 1. SMP 2. Mobile infrastructure
1. SaaS 2. On premise
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User Experience Foundation for Every Type of User Desktop and Mobile User
Mostly Desktop User
Expects to have consumer-grade applications on their desktop
Alternates between desktop and mobile device
Needs a consistent Ux across ALL devices
Accustomed to having a speedy network and excellent application performance
Expects great performance for both mobile and desktop
Requires mobile security
Knows applications are secured by company network
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Mostly Mobile User
Accustomed to working with consumer grade apps on their mobile device
Expects to have native phone/tablet capabilities integrated with their mobile apps
Demands high performance from apps
Needs strong security for apps
CGI’s approach Four Step Approach
1
Inspire
1 day
Gives you all the answers you need, to start mobilizing your business in just 1 day
2
Deep dive
1 week
Detailing your mobile strategy , making sure the right steps are taken in just 1 week
3
Proof of Value (o.b.v. CEMP and SaaS MDM)
2 month
Giving you hands on experience and the benefits of a working mobile business process
4
Full Roll Out Inclusive Blend Delivery For Maintenance & Support
Contract duration tbd
Winner of the 2014 SAP-Microsoft Unite Partner Innovation Award and SAP mobile partner of 2013
CGI Enterprise Mobility landscape Customer Firewall
CGI Enterprise mobility Platform
Other Firewall
SAP
SAP Gateway 2.0
Firewall SMP Server
VPN
Affinity Group as virtual network group
Mobile Devices
Working with our clients and partners to deliver innovative business solutions The mobile application provides ProRail field technicians with real-time access to over 100,000 parts inventory through a Windows8 Mobile device
Problem
Rail field technicians don’t have an easy way to access a parts catalogue which contains over 100,000 items in the field and update the status of the service order that assign to them Solution A custom mobile application which provides field technicians with real time access to the catalogue and real time feedback to the back office through a mobile device Results • Mobile application developed using Windows8 tablets and
delivered through Microsoft’s Azure Cloud • Real-time interface to client’s SAP inventory system
• Winner of the 2014 SAP-Microsoft Unite Partner Innovation
Award
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Mobile en SmartBeacon bij Museon
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Demo
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