(ASK) MOHON SOLUSI TUK : LAPTOP YANG “RE-START SENDIRI” Salam Kenal agan2 semua... Kiranya diantara agan2 ada yang berkenan bantuin saya tuk dapatkan jalan keluar soal Laptop saya yang “suka” re-start sendiri. Dua minggu lalu ada salama 3 hari laptop saya “re-start sendiri”. Pemakaian saya normal saja, buka MS Word + internetan (colok modem Smartfren). Dalam 3 hari itu, setiap 6 sampai 7 jam pasti laptop saya “re-start sendiri”. Hari ke 4 saya bawa ke Acer Point. Di tahan ma teknisinya selama 3 malam. Katanya, tuk mengetahui “kerusakan” yang sebenarnya maka Windows ane kudu di instal ulang ma teknisi kemudian dirunning selama waktu tertentu untuk diperhatikan ma teknisinya............sebelum iitu semua File ane backup ke HD ekstenal. Hari ke 2 dirunning ma teknisinya, saya ditelepon bahwa selama dirunning tu laptop ga “re-start sendiri”.. Koq bisa ya? Kenapa, tanya saya ke teknisi? Katanya ya ga “restart sendiri” seperti keluhan saya. Kemudian saya minta tuk dirunning lagi sehari. Di hari ke 3,,,sorenya saya cek ke Acer Point,,,dan sama penjelasannya bahwa keluhan ane yang “re-start sendiri” tidak terbukti... Ya udah saya ambil lalu ke tempat yang bisa instal Windows dan driver laptop saya. Hari ini hari ke 4 setelah diambil dari Acer Point. Setelah pemakaian selama 4 jam, laptop saya “re-start sendiri” lagi tadi jam 13.05 dan 13.40... Lhoh kenapa yah? Dirunning di Acer Point ga terjadi “re-start sendiri”... Dari cerita saya di atas, kiranya para suhu yang ngerti,,,boleh kasi tau,,ada apa dengan laptop saya? Terus gimana penanganannya ? Spesifikasi laptop (sebelum-sesudah diinstal setelah diambil dari Acer Point) : Acer Aspire One AO756 Windows 7 Ultimate 32-bit (6.1, Bulid 7600) BIOS InsydeH2O version 03.71.48V1.02 Procesor Intel(R) Celeron(R) CPU 887 @ 1.40GHz (2 CPUs), ~ 1.4Ghz Memory 4096MB RAM Laptop umurnya dah 2 tahun. Untuk lebih membantu,,saya upload penampakan sesaat setelah laptop “re-start sendiri” ......
MOHON PENCERAHANNYA AGAN-AGAN
Alasan restart bisa bermacam2. Untuk mengetahuinya kamu harus View Event. Dari tombol Start, ketikkan di koloms earch: "View Event Logs". Setelah terbuka, klik logo Windows dan klik System. Lalu teliti semua entry. Observasi tanggal dan jam komputer restart. Di sana akan disebutkan alasan Windows restart. Kalo tidak ada entry perihal jam restart itu, artinya Windows tidak restart sendiri dan ada kerusakan hardware. Log Name: System Source: EventLog Date: 10/04/2014 13:13:28 Event ID: 6008 Task Category: None Level: Error Keywords: Classic User: N/A Computer: user-PC Description: The previous system shutdown at 13:11:39 on 10/04/2014 was unexpected. Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 10/04/2014 13:13:19 Event ID: 41 Task Category: (63) Level: Critical Keywords: (2) User: SYSTEM Computer: user-PC Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Log Name: System Source: Service Control Manager Date: 10/04/2014 13:13:39 Event ID: 7026 Task Category: None Level: Error
Keywords: Classic User: N/A Computer: user-PC Description: The following boot-start or system-start driver(s) failed to load: Cdrom Log Name: System Source: EventLog Date: 10/04/2014 13:44:31 Event ID: 6008 Task Category: None Level: Error Keywords: Classic User: N/A Computer: user-PC Description: The previous system shutdown at 13:43:28 on 10/04/2014 was unexpected. Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 10/04/2014 13:44:23 Event ID: 41 Task Category: (63) Level: Critical Keywords: (2) User: SYSTEM Computer: user-PC Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Log Name: System Source: Service Control Manager Date: 10/04/2014 13:44:41 Event ID: 7026 Task Category: None Level: Error Keywords: Classic User: N/A Computer: user-PC
Description: The following boot-start or system-start driver(s) failed to load: cdrom Log Name: System Source: EventLog Date: 10/04/2014 15:16:01 Event ID: 6008 Task Category: None Level: Error Keywords: Classic User: N/A Computer: user-PC Description: The previous system shutdown at 15:13:53 on 10/04/2014 was unexpected. Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 10/04/2014 15:15:53 Event ID: 41 Task Category: (63) Level: Critical Keywords: (2) User: SYSTEM Computer: user-PC Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Log Name: System Source: Service Control Manager Date: 10/04/2014 15:16:10 Event ID: 7026 Task Category: None Level: Error Keywords: Classic User: N/A Computer: user-PC Description: The following boot-start or system-start driver(s) failed to load: cdrom
Log Name: System Source: Service Control Manager Date: 10/04/2014 16:24:32 Event ID: 7026 Task Category: None Level: Error Keywords: Classic User: N/A Computer: user-PC Description: The following boot-start or system-start driver(s) failed to load: cdrom Log Name: System Source: Disk Date: 10/04/2014 16:54:45 Event ID: 11 Task Category: None Level: Error Keywords: Classic User: N/A Computer: user-PC Description: The driver detected a controller error on \...\DR1.
