70
Lampiran 1 NO.
NAMA MEKANIK
1 2 3 4 5 6 7 8 9 10 11 12 13
Andri Denny Eko Fahrul Handi Hery Mujilan Montes Nanang Patikwan Ridwan Supri Sandy jumlah
Faktor Penyabab masalah 2 3 4
1 4 4 5 4 5 4 4 4 4 4 4 4 4 54
2 4 3 4 3 3 3 4 3 4 3 4 3 43
1 1 4 1 3 3 3 1 1 1 2 1 4 26
1 4 1 3 1 1 1 4 1 2 2 3 1 24
KET : >> Penyebab 1. 2. 3. 4.
Mekanik menunggu spare part. Peralatan kerja yang kurang atau rusak. Waktu membersihkan stall. Pengetahuan eknisi yang kurang Proses. 5. Proses peminjaman SST/equipment yang lama .
>> Nilai = skala 1 s/d 5 NO
Penyebab
Jumlah penilaian
1 2 3 4 5
Mekanik menunggu spare part Peralatan kerja yang kurang atau rusak Waktu membersihkan stall Pengetahuan eknisi yang kurang Proses peminjaman SST/equipment yang lama
54 43 26 24 63
Tabel. Hasil penilaian dari kuisioner yang di berikan kepada mekanik Astrido bekasi untuk mencari faktor penyebab masalah.
5 5 5 4 5 4 5 5 5 5 5 5 5 5 63
71
LAMPIRAN KUISIONER MENCARI PENYEBAB MASALAH
72
LAMPIRAN KUISIONER MENCARI PENYEBAB MASALAH
73
LAMPIRAN KUISIONER MENCARI PENYEBAB MASALAH
74
LAMPIRAN KUISIONER MENCARI PENYEBAB MASALAH
75
LAMPIRAN KUISIONER MENCARI PENYEBAB MASALAH
76
LAMPIRAN KUISIONER MENCARI PENYEBAB MASALAH
77
LAMPIRAN KUISIONER MENCARI PENYEBAB MASALAH
78
Lampiran 2 DARTAR POSISI SST DAN EQUIPMENT NO.
Kode SST
Nama
Lokasi Qty
STEERING (N SERIES) 1
5-8840-2052-0
STEERING LOCK NUT WRENCH
2
5-8840-2053-0
STEERING ADJ. SCREW WRENCH
3
5-8840-2017-0
-PITMAN ARM REMOVER
A-1 A-2 A-3
1 1 1 1 1
-TIE ROD END REMOVER (DRIVE SIDE) 4
5-8840-2051-0
DROP ARM REMOVER
5
5-8840-2018-0
TIE ROD END REMOVER
A-4 A-5
LEAF SPRING BUSING REM. & INST. FOR RUBER BUSHING
A-6
1
A-7 A-8
1 1
A-9 A-10 A-11
1 1 1
A-12 A-13 A-14
1 2 2
A-15
2
A-16 A-17
2 2
A-18
2
A-19 A-20 A-21
1 1 2
SUSPENSION (N SERIES) 6
4-8840-2048-1
PROPELER SHAFT (N SERIES) 7
9-8529-2101-0
DRIVE PINION FLANGE BRACKET
8
9-8522-0033-0
-CENTER BEARING INSTAKKER -CRANKSHAFT GEAR INSTALLER
REAR AXLE (N SERIES) 9
5-8840-2329-0
AXLE SHAFT BEARING NUT REM. & INST.
10
9-8522-1268-0
AXLE SHAFT BEARING OUTER RACE INST.
11
5-8840-2047-0
- DRIVE PINION OIL SEAL INSTALLER -OIL SEAL INSTALLER
12
9-8522-1807-0
DRIVE PINION & REAR HUB OIL SEAL INST.
13
9-8521-1772-0
AXLE SHAFT BEARING OUTER RACE INST.
14
9-8522-1194-0
15
9-8522-1196-0
16
9-8522-1197-0
REAR HUB INNER BEARING OUTER RACE INST. DRIVE PINION INNER BEARING OUTER RACE INST. DRIVE PINION OUTER BEARING OUTER RACE INST.
17
5-8840-2027-0
-UNIVERSAL PULLER BALL BEARING PULLER
18
5-8840-2031-0
-DIFFERENTIAL SIDE BEARING REM. ADAPTER
19
9-8521-2701-0
-DIFFERENTIAL SIDE BEARING REM. ADAPTER
20
9-8522-1614-0
DIFFERENTIAL SIDE BEARING INSTALLER
21
9-8521-0092-0
REAR HUB INNER BEARING REMOVER
- SIDE BEARING ADAPTER
79
22
9-8521-0061-0
-DIFFERENTIAL SIDE BEARING REMOVER
A-22
3
A-23 A-24 A-25
3 1 1
1 1 2 2 3 1 1 1 1 1 2
-SIDE BEARING REMOVER 23
9-8511-1507-0
DRIVE PINION FLANGE HOLDING WRENCH
24
9-8522-1188-0
REAR HUB BEARING NUT WRENCH
25
9-8522-0018-0
-DRIVE PINION INNER RACE INSTALLER -DRIVE PINION INNER BEARING INSTALLER
FRONT AXLE (N SERIES) 26
5-8840-2023-0
FRONT HUB INNER BEARING OUTER RACE INST.
27
5-8840-2024-0
FRONT HUB INNER BEARING OUTER RACE INST.
28
5-8840-2026-0
FRONT HUB INNER BEARING OUTER RACE INST.
29
5-8840-2235-0
FRONT HUB OIL SEAL INSTALLER
30
5-8340-2015-0
HUB NUT WRENCH
31
9-8521-0115-0
FRONT HUB REMOVER (5 STUDS)
32
5-8840-2016-0
FRONT HUB REMOVER (5 STUDS)
33
5-8840-2021-0
KINGPIN REMOVER
34
5-8840-2019-0
TIE ROD ARM & KNUCKLE ARM REMOVER
35
5-8840-2020-0
KINGPIN KEY BOLT REMOVER
36
5-8840-2022-0
KINGPIN REMOVER
A-26 A-27 A-28 A-29 A-30 A-31 A-32 A-33 A-34 A-35 A-36
-WRENCH (FOR SERVO UNIT)
A-37
1
A-38 A-39 A-40 A-41 A-42 A-43 A-44 A-45 A-46 A-47 A-48 A-49 A-50 A-51 A-52 A-53
6 3 1 2 1 2 1 1 1 1 2 2 1 1 1 2
BRAKE (N SERIES) 37
5-8840-2043-0
-MAINSHAFT FLANGE HANDLE ENGINE (N SERIES) 38
5-8840-0200-0
OIL FILTER WRENCH
39
5-8840-0203-0
OIL FILTER WRENCH
40
1-8522-1087-0
OIL FILTER WRENCH
41
5-8840-2094-0
OIL FILTER WRENCH
42
8-9439-6858-0
SLINGER PULLER
43
9-8523-1426-0
VALVE SPRING COMPRESSOR
44
5-8840-2228-0
VALVE SPRING COMPRESSOR
45
5-8840-2099-0
VALVE GUIDE REMOVER & INSTALLER
46
5-8840-2227-0
VALVE GUIDE REPLACER
47
9-8522-0034-0
CRANKSHAFT FRONT OIL SEAL INSTALLER
48
9-8522-1254-0
CRANKSHAFT REAR OIL SEAL INSTALLER
49
8-9439-6816-0
CRANKSHAFT GEAR INSTALLER
50
8-9439-6815-0
VALVE GUIDE SEAL INSTALLER
51
1-8522-1005-0
VALVE STEM OIL SEAL INSTALLER
52
9-8523-2554-0
CYLINDER LINER INSTALLER
53
5-8840-2219-0
CYLINDER LINER INSTALLER
80
54
9-8523-1818-0
CAMSHAFT BEARING REMOVER & INSTALLER
55
9-8523-1169-0
CYLINDER LINER REMOVER
56
5-8840-2220-0
CYLINDER LINER REMOVER ANKLE
57
9-8523-2557-0
CYLINDER LINER REMOVER ANKLE
58
5-8531-7002-0
COMPRESSION GAUGE ADAPTER
59
5-8840-2360-0
REAR OIL SEAL REMOVER
60
8-9439-6818-0
CRANKSHAFT GEAR REMOVER
A-54 A-55 A-56 A-57 A-58 A-59 A-60
1 3 2 3 1 1 1
1 1 1 1 1 2 1
MANUAL TRANSMISSION (N SERIES) 61
5-8840-2112-0
COUNTERSHAFT BEARING REMOVER
62
9-8529-2201-0
SPRING PIN REMOVER
63
5-8840-2045-0
ANTI LASH PLATE INSTALLER
64
5-8840-2342-0
MAIN SHAFT BEAREING REMOVER
65
5-8840-2242-0
REAR COVER OIL SEAL INSTALLER
66
5-8840-2344-0
BOLT & NUT
67
5-8840-2343-0
BEARING REMOVER
A-61 A-62 A-63 A-64 A-65 A-66 A-67
CLUTCH (N SERIES) 68
5-8840-2240-0
CLUTCH PILOT ALIGNER
A-68
1
69
5-8840-0256-0
UPPER LINK BUSHING REMOVER & INST.
B-1
1
B-2
1
B-3 B-4 B-5
1 1 1
B-6 B-7
1 1
MAIN SHAFT NUT WRENCH
B-8
1
TIMING GEAR CASE COVER OIL SEAL INST.
B-9
1
POWER STEERING PUMP OIL SEAL INST. BRAKE (TBR 54-541) 70 5-8840-2003-0 AXLE SHAFT BEARING NUT REMOVER & INST. REAR AXLE (TBR 54-541) 71
9-8522-1164-0
SIDE BEARING INSTALLER
72
9-8522-1272-0
AXLE CASE OIL SEAL INSTALLER
73
5-8840-0015-0
SEPARATOR BEARING REMOVER INSTALLER
FRONT AXLE (TBR 54-541) 74
9-8522-1141-0
OUTER BEARING OUTER RACE INSTALLER
75
9-8522-1274-0
INNER BEARING OUTER RACE INSTALLER
MANUAL TRANSMISSION (TBR 54-541) 76
5-8840-0353-0
ENGINE (TBR 54-541) 77
5-8840-2061-0
81
78
5-8840-0086-0
CRANKSHAFT TIMING PULLEY REMOVER
79
5-8840-2035-0
CRANKSHAFT & INJ.PUMP GEAR REMOVER
80
5-8840-0201-0
OIL FILTER WRENCH (EURO 2)
81
5-8840-2000-0
PILOT BEARING REMOVER
82
5-8840-2040-0
CYLINDER LINER INSTALLER
83
9-8523-1423-0
VALVE SPRING COMPRESSOR
84
9-8523-1212-0
VALVE GUIDE REPLACER
85
5-8522-0024-0
CRANKSHAFT TIMING PULLEY INSTALLER
B-10 B-11 B-12 B-13
1 1 3 2
B-14 B-15 B-16 B-17
1 2 1 1
B-18
1
B-19 B-20 B-21 B-22 B-23 B-24 B-25
1 1 1 1 1 1 1
B-26 B-27 B-28 B-29
1 1 1 1
B-30 B-31 B-32 B-33 B-34 B-35 B-36 B-37
2 2 2 1 1 1 1 1
CRANKSHAFT PILOT BEARING REMOVER
CRANKSHAFT PILOT BEARING INSTALLER 86
5-8840-9018-0
PISTON RING REMOVER
AUTOMATIC TRANSMISSION (TBR 54-541) 87
5-8840-0091-0
HOLDING FIXTURE
88
5-8840-0123-0
OIL PUMP OIL SEAL INSTALLER
89
5-8840-0254-0
SPRING COMPRESSOR (SNAP RING)
90
5-8840-0092-0
PUMP ASSEMBLY
91
5-8840-0352-0
MANUAL VALVE SHAFT OIL SEAL INSTALLER
92
5-8840-0350-0
OIL PUMP ALIGNMENT TOOL
93
5-8840-0351-0
94
5-8840-2168-0
O/D CASE GUIDE BOLT ONE WAY CLUTCH TESTING TOOLS TORQUE CONVERTER
95
NPN
NEUTRAL START SWITCH SETTING GUIDE
96
NPN
OIL PRESSURE ADAPTER
97
5-8522-0050-0
OIL SEAL INSTALLER
98
9-9523-1818-0
CAMSHAFT BEARING REMOVER &INSTALLER
99
9-8840-2041-0
CYLINDER LINER REMOVER ANKLE
100
9-8523-1169-0
CYLINDER LINER REMOVER ANKLE
101
5-8840-2047-0
DRIVE PINION OIL SEAL INSTALLER
102
9-8522-1269-0
BEARING HOLDER SEAL INSTALLER
103
-
WATER SEPARATOR WRENCH
104
9-8521-2504-0
TIMING PULLEY HOUSING OIL SEAL INST.
105
9-8521-2303-0
OUTPUT BEARING INSTALLER
82
106
9-8521-0074-0
CRANKSHAFT TIMING GEAR REMOVER
107
9-8522-1606-0
GRIP
108
9-8522-1148-0
GRIP
109
5-8840-2019-0
110
9-8522-1607-0
111
9-8522-1609-0
112
9-8522-1613-0
TIE ROD ARM AND KNUCKLE INST. DRIVE PINION AND REAR HUB OIL SEAL INSTALLER REAR HUB INNER BEARING OUTER RACE INSTALLER FINAL PINION LINER BEARING OUTER RACE INSTALLER
113
9-8522-0002-0
VALUE GUIGE REPLACER
114
9-8522-0035-0
VALUE GUIGE REPLACER
115
5-8840-2042-0
BEARING REMOVER ASM.
116
9-8522-1615-0
MAINSHAFT REAR BEARING INSTALLER
117
BETA
UNIVERSAL PULER / BEARING REMOVER
118
9-8511-1106-0
AXLE SHAFT BEARING NUT WRENCH
119
5-8840-0266-0
ANGLE GAUGE
120
9-8522-1603-0
DUMMY PINION SHAFT
121
9-8521-2110-0
122
9-8524-1607-0
DRIVE PINION HOLDING WRENCH DRIVE PINION AND REAR HUB OIL SEAL INSTALLER
123
105101
SPRING SKILL
124
105102
OBENG MAGNET
125
105103
OIL FILTER WRENCH (52)
126
105104
SHOCK 36 BESAR
127
105105
SHOCK 38 BESAR
128
105106
SHOCK 41 BESAR
129
105107
SHOCK 46 BESAR
130
105108
SHOCK 50 BESAR
131
105109
SHOCK 54 BESAR
132
105110
SHOCK 55 BESAR
133
105111
SHOCK 60 BESAR
134
105112
SHOCK 63 BESAR
135
105113
SHOCK 21 KECIL
136
105114
SHOCK 23 KECIL
137
105115
SHOCK 23 BESAR
138
105116
SHOCK 24 BESAR
139
105117
SHOCK 17 PANJANG
140
105118
SHOCK 19 PANJANG
141
105119
SHOCK 21 PANJANG
B-38 B-39 B-40 B-41
1 1 1 1
B-42
1
B-43
1
B-44 B-45 B-46 B-47 B-48 B-49 B-50 B-51 B-52 B-53
1 1 1 1 2 1 1 1 1 1
B-54 B-55 B-56 B-57 B-58 B-59 B-60 B-61 B-62 B-63 B-64 B-65 B-66 B-67 B-68 B-69 B-70 B-71 B-72 B-73
1 4 4 3 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1
83
142
105120
SHOCK 30 KECIL
143
105121
SHOCK 32 KECIL
144
105122
TORSI KECIL
145
105123
TORSI SEDANG
146
105124
SLIDING HAMER KECIL
147
105125
KUNCI PIPA KECIL
148
105126
KUNCI PIPA SEDANG
149
105127
KUNCI RING 30-32
150
105128
KUNCI PAS RING 32
151
105129
KUNCI PAS RING 30
152
5-8840-0161-0
CRANKSHAFT TIMING PULLEY FIXING WRENCH
153
1-8522-1025-0
RING PISTON EXPANDER
154
105139
AIR GUN
155
1105-910
RADIATOR CUP TESTER
156
5-8840-2225-0
OIL SEAL TOOL KIT
157
5-8840-2359-0
CRANKSHAFT OIL SEAL INSTALLER
158
5-8840-2357-0
CRANKSHAFT OIL SEAL INSTALLER
159
1-8522-0053-0
CRANKSHAFT OIL SEAL INSTALLER
160
8-9425-0889-0
CYLINDER LINER INSTALLER
161
9-8522-2554-0
CYLINDER LINER INSTALLER
162
SLIDING HAMER BESAR
163
105140
VERNIER CALIPER
164
105141
MICROMETER
165
105142
MICROMETER HEAD
166
105143
DIAL INDICATOR STAND
167
105144
DIAL INDICATOR
168
105145
TERMOMETER
169
105146
WATER PAS
170
105147
HAIR DRYER
171
105148
GLUE GUN
172
105149
SCREW PLAT SET
173
105150
CYLINDER BORE GAUGE
174
105151
AVO METER
175
105152
STEMPING ANGKA & HURUF
176
105153
SIKAT KAWAT
177
105154
PALU PLASTIK / KARET
B-74 B-75 B-76 B-77 B-78 B-79 B-80 B-81 B-82 B-83 B-84 B-85 B-86 B-87 B-88 B-89 B-90 B-91 B-92 B-93 B-94
1 2 1 2 1 1 1 2 1 2 1 2 5 2 4 1 2 1 2 2 1
C1-1 C1-2 C1-3 C1-4 C1-5 C1-6 C1-7 C1-8 C1-9 C1-10 C1-11 C1-12 C1-13
2 6 2 3 4 1 1 1 1 1 1 2 1
C2-1 C2-2
5 2
84
178
105155
GERINDA TANGAN ANGIN
179
105156
BOR TRANGAN ANGIN
180
105157
MATA BOR (1 SET)
181
105158
PAHAT
182
105159
KIKIR
183
105160
OBENG + PANJANG
184
105161
KUNCI āLā BINTANG (1 SET)
185
105161
SOLDER
186
105162
HYDROMETER
187
105163
CENTER CLUTCH
188
105164
PEMOTONG KABEL
189
105165
GUNTING SENG
190
105166
KUNCI INGGRIS
191
105167
ADAPTOR SHOCK
192
105168
IMPACT
193
105168
IMPACT
194
105168
IMPACT
195
105168
IMPACT
C2-3 C2-4 C2-5 C2-6 C2-7
1 1 1 4 10
C3-1 C3-2 C3-3 C3-4 C3-5 C3-6 C3-6 C3-7 C3-7
1 1 2 1 3 1 1 1 3
C4-1 C4-2 C4-3 C4-4 C4-5 C4-6 C4-7
1 1 1 1 3 1 1 6 1 1 2
196
105168
IMPACT
197
105169
IMPACT TIMING GEAR
198
105170
BOR TANGAN LISTRIK
199
105171
COMPRESSION TESTER
200
105172
GERINDA TANGAN LISTRIK
201
105173
KABEL JUMPER
202
-
SARUNG TANGAN (APD)
C5-1 C5-2 C5-3 C5-4
203
105174
PIPA / BESI PANJANG / LINGGIS
C6-1
85
Lampiran 3 Tabel. data survei kuisioner kepuasan mekanik terhadap perubahan yang terjadi.
Penilaian Tidak puas Kurang puas Puas Sangat puas
Jumlah 0 0 13 0
% 0% 0% 100 % 0%
Jumlah
14 12 10 8 Jumlah
6 4 2 0 Tidak puas
Kurang puas
Puas
Sangat puas
Grafik 5.1 Kepuasan mekanik terhadap perubahan yang terjadi
86
Kuisioner kepuasan perubahan system peminjaman SST
87
Kuisioner kepuasan perubahan system peminjaman SST
88
Kuisioner kepuasan perubahan system peminjaman SST
89
Kuisioner kepuasan perubahan system peminjaman SST
90
Kuisioner kepuasan perubahan system peminjaman SST
LAMPIRAN KUISIONER MENCARI PENYEBAB MASALAH
LAMPIRAN KUISIONER MENCARI PENYEBAB MASALAH
LAMPIRAN KUISIONER MENCARI PENYEBAB MASALAH
LAMPIRAN KUISIONER MENCARI PENYEBAB MASALAH
LAMPIRAN KUISIONER MENCARI PENYEBAB MASALAH
LAMPIRAN KUISIONER MENCARI PENYEBAB MASALAH
LAMPIRAN KUISIONER MENCARI PENYEBAB MASALAH
Kuisioner kepuasan perubahan system peminjaman SST
Kuisioner kepuasan perubahan system peminjaman SST
Kuisioner kepuasan perubahan system peminjaman SST
Kuisioner kepuasan perubahan system peminjaman SST
Kuisioner kepuasan perubahan system peminjaman SST
NO
Penyebab
1 2 3 4 5
Proses peminjaman SST/equipmqnt yang lama Mekanik menunggu spare part Peralatan kerja yang kurang atau rusak Waktu membersihkan stall Pengetahuan eknisi yang kurang
Jumlah penilaian 63 54 43 26 24
Penilaian Tidak puas K Kurang puas Puas Sangat puas
Jumlah 0 0 13 0
% 0% 0% 100% 0%
Jumlah
14 12 10 8 6 4 2 0
Jumlah
Tidak puas
Kurang puas
Puas
Sangat puas
NO.
NAMA MEKANIK
1 2 3 4 5 6 7 8 9 10 11 12 13
Andri Denny Eko Fahrul Handi Hery Mujilan Montes Nanang Patikwan Ridwan Supri Sandy jumlah
Faktor Penyabab 2 3 4
1 4 4 5 4 5 4 4 4 4 4 4 4 4 54
2 4 3 4 3 3 3 4 3 4 3 4 3 43
1 1 4 1 3 3 3 1 1 1 2 1 4 26
5 1 4 1 3 1 1 1 4 1 2 2 3 1 24
5 5 4 5 4 5 5 5 5 5 5 5 5 63