Key Success Factors Implementasi KM Di Pertamina Quality, System & Knowledge Management 15 April 2015 Forum Sharing KMSI
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KOMETers
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The More You Share, The More You Get, Let’s Share Knowledge !!!
Quality, System & Knowledge Management – HR & General Affairs Directorate
, System and Knowledge Management – HR & GA Directorate
Intellectual Capital Achievement
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1800 1600 1400 1200 1000 800 600 400 200 0
1606
690
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468 152
2011
296
2012
2013 Years
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Knowledge Assets
2014
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Total
12000
Knowledge Assets
Qty Forum
KOMET Forum
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10000
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11984
1400
35
1200
8000
1000 4548
6000 4000
Knowledge Utilization
1869
2312
873
800
3255
600
568
618
302
312
400
2000
368
200
0 2011
31
17
2012
2013 Years
2014
Total
0
2012 membantu pekerjaan
, System and Knowledge Management – HR & GA Directorate
2013
2014
pembelajaran
lain-lain
KOMET System as Leading Practice • • • •
Integrasi KM dalam QMS Roadmap KM Komitmen Manajemen Implementasi KM Strategy sebagai KPI
• Tacit Knowledge • Kompetensi Inti
Knowledge m e g Management a an System
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a n i People m a t r e P t en Product & Service Knowledge Base
Process
, System and Knowledge Management – HR & GA Directorate
Integrasi KM Dalam Pillar QMS
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, System and Knowledge uality Management - General AffairsManagement Directorate – HR & GA Directorate
Komitmen Manajemen & Kebijakan Implementasi KM 1. Arahan RUPS 2011 Menjadikan mekansime sharing of knowledge menjadi bagian dari
organizational competitiveness
2. Arahan Direksi Dalam RKAP 2015
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Meningkatkan pelaksanaan manajemen mutu di tingkat Korporat maupun unit melalui Continuous Improvement Program (CIP) dengan indikator keberhasilan peningkatan kinerja berupa value creation dan penghematan biaya.
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3. Kebijakan Manajemen (KM & QMS) a. Partisipasi aktif Direksi & Manajemen sebagai role model dalam kegiatan berbagi pengetahuan b. Knowledge sharing sebagai bagian dari KPI c. Memastikan hasil keluaran berupa barang dan jasa berbasis pada pengetahuan
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Implementasi KM Sebagai KPI
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KOMET System as Leading Practice • Manajemen sebagai role model • Keterlibatan pekerja secara sukarela
Strategy
• Tacit Knowledge • Kompetensi Inti
Knowledge m e g Management a an System
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a n i People m a t r e P t en
Product & Service Knowledge Base
Process
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Keterlibatan Pekerja Secara Sukarela
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KOMET PIC Gathering
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Expert Panel Workshop , System and Knowledge uality Management - General AffairsManagement Directorate – HR & GA Directorate
KOMET System as Leading Practice
Strategy
People
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n e Knowledgem e g Management a n a System M ge
• Tacit Knowledge • Kompetensi Inti
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Product & Service Knowledge Base
Process
• Keunikan formula aset pengetahuan • Forum CIP sebagai wahana knowledge sharing • Value creation berdasarkan QCDSM • Penghargaan sebagai bentuk pengakuan • Asesmen KOMET menjadi kebutuhan organisasi
, System and Knowledge Management – HR & GA Directorate
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Value Creation Menggunakan Pendekatan Pancamutu
Panca Mutu
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uality : Terjadinya peningkatan kualitas dalam suatu produk/proses bisnis
ost : Terdapatnya penurunan /penghematan biaya produksi / peningkatan revenue (cost
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reduction / revenue increase)
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elivery : Meningkatnya penyerahan tepat waktu/ proses lebih singkat (ontime delivery – shorter lead time)
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afety : Meningkatnya ruang kerja yang sehat, service/safety dan awereness terhadap
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dampak pencemaran lingkungan
orale : Meningkatkan motivasi & interest (high morale)
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(dalam Triliun Rp)
“Pertamina gives award to the employee
a n i knowledge sharing activities, such as m a t r ebeing a speaker and participant in every which actively participated in
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KOMET forum.“
“Pertamina gives award to KOMET
Person in Charge (PIC) which actively organize and civilize knowledge sharing activities.”
, System and Knowledge uality Management - General AffairsManagement Directorate – HR & GA Directorate
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KOMET System as Leading Practice
Strategy
• Tacit Knowledge • Kompetensi Inti
• Portal KOMET sebagai sarana pendukung knowledge sharing • Webinar Lynch sebagai sarana online knowledge sharing
Knowledge m e g Management a an System
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WEBINAR LYNCH KOMET
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For detail information, please contact : Tim Knowledge Management Pertamina (KOMET) http://intra.pertamina.com/KOMET
Quality, System & Knowledge Management Dit. General Affairs Servicedesk 6666 - 5 Facs. 021 350 2673 email :
[email protected] Contact Pertamina 500 000 HP : 021 791 73000 SMS : 021 7111 3000 Fax : 021-7972 177 email :
[email protected]
https://www.pertamina.com uality Management -
General Affairs Directorate