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DAFTAR RIWAYAT HIDUP
PERSONAL DETAILS Name
NENENG WIWIN HASANAH
Sex
Female
Address
Jl.H. Nurisan 27 Pondok Pinang, Kebayoran Lama, Jakarta Selatan 12310
Phone Email
021 – 87912742 Hp =
[email protected]
Place / date of birth
Jakarta, August 21, 1973
Marital Status
Married
Religion
Islam
Nationality
Indonesian
WORK EXPERIENCE July 01, 2005 – present
Standard Chartered Bank Indonesia – Share & Distribution Department Position : Sales Manager of Personal loan (PL) Telemarketing Share & Distribution Consumer Banking Standard Chartered Bank Responsibilities: To Monitor and Ensure the Sales Team in achieving the Sales Target according to standard quality sales management process and policy of the bank.
To Monitor and evaluate the achievement of incoming application, account approved and approval rate both on the volume and the quality. To Produce Management Reports on the regular basis in the timely manner on : Actual sales achievement of the sales team Productivity and ESAU Rating analysis of the sales team To distribute data base from bib as capacityplan and leveling each telemarketing officer Build sales culture and healthy environment to increase high work motivational and maximum result. Work together with related processing unit May 03, – June 2005
Bank KPSG agency of Standard chartered Bank Position : Team Leader personal loan & cart credit Responsibilities: To lead coordinate and develop telemarketing officer assigned in his/her, in achieving the assigned sales & service target and at the same time adhering to the policies rules and regulations of the bank as directed by sales manager.
January 2003
2000 - April PT. SSKT agency of Standard Chartered Bank As telemarketing officer Responsibilities: To offer program cart credit and personal loan and to adhere on the policies rules and regulation of the Bank
PT. METLIFE SEJAHTERA January 1996 – December Position : Unit manager 2000 Responsibilities: To lead coordinate and develop agent insurance assigned in his/her in achieving the assigned agent to standard quality of management
PT. MADU NUSANTARA February 1994 – December Position : Secretary 1995 Responsibilities: Halfling all day to day secretarial matters of the GM - Scheduling - Coordinate monthly report of all Dept Head reporting to GM - administration job of the department TRAININGS December 08 – 10 2006
Leader Ship Seminar by Dough Weed
October 16 – 17 2006
Effective Presentation Skill at Standard Chartered Bank trained by Bema October 04 & 11 2006 Iron Man Productivity Workshop ( Regular Training for Sales Managers) August 26 - & Sept 23. 2006 EBBS User Training February 27 -28 , 2006
Sales leadership Training Jakarta
June 8 - 11 2007
Leaders club week end Dedicate to get good at it
June 15 - 17 2007
Leading team Effectively Sales activity management training Career skill training corporate school by Met life Weather
May 1998
EDUCATION
2008 – UNTIL NOW
S2 Communication at MERCU BUANA College
1997 - 2000
Graduated from Academy Bank Indonesia ( ABI ) Jakarta
1993– 1994
Graduate from Computer informatics ( D1 ) Jakarta
1991 – 1992
Graduate from Senior High School SMU 13 Jakarta
SKILLS English – 1994 has completed the basic level ILP English language Program in Jakarta English for Banking Presodent Business Institute Microsoft Office
Language skills
Computer skills
Related to banking : Telegrandi System Capability electronic mail and internet.
REWARD RECOGNITIONS
&
December 2001
Runner Up Best telesales executive credit card
2001
Second the best s=Sales Credit card Indonesia 2001
2004
Exlellent Club ( E CLUB ) Q3 in Jakarta
2004
The best Telemarketing Leader 2004
2005
The best team national CCPL
2006
The higher achievement Sales Manager by volume in 2006
REFERENCE Harti Rizanoel
Manager
in
Telemarketing
Merry Huseng l
National Head of Telemarketing Standard Chartered Bank Head of Small Business
Lista Irna
CB Sales 1 ( Credit Policy & Decision )
Erwin Wiryawan
Head of Bill Sales
