ANALIS IS DAN PERANCANGAN S IS TEM INFORMAS I EKS EKUTIF PEMAS ARAN PADA DIS TRIBUTOR ALAT TULIS KANTOR (S TUDI KAS US : BENZA PRIMA)
S KRIPS I
Oleh
Raden Bagus Rhesa Dharma Widjaya
1100014152
Eileen Heriyanni
1100038562
Giovani Dewi
1100045795
Halaman J udul Luar Universitas Bina Nusantara Jakarta 2011 iii
ANALIS IS DAN PERANCANGAN S IS TEM INFORMAS I EKS EKUTIF PEMAS ARAN PADA DIS TRIBUTOR ALAT TULIS KANTOR (S TUDI KAS US : BENZA PRIMA)
S KRIPS I
diajukan sebagai salah satu syarat untuk gelar kesarjanaan pada Jurusan Teknik Informatika Jenjang Pendidikan S trata-1
Oleh
Raden Bagus Rhesa Dharma Widjaya
1100014152
Eileen Heriyanni
1100038562
Giovani Dewi
1100045795
Halaman Judul Dalam Universitas Bina Nusantara Jakarta 2011 iv
ANALIS IS DAN PERANCANGAN S IS TEM INFORMAS I EKS EKUTIF PEMAS ARAN PADA DIS TRIBUTOR ALAT TULIS KANTOR (S TUDI KAS US : BENZA PRIMA) Hard cover S KRIPS I
Disusun oleh :
Raden Bagus Rhesa Dharma Widjaya 1100014152
Eileen Heriyanni
Giovani Dewi
1100038562
1100045795
Disetujui oleh : Pembimbing
H. Mohammad S ubekti, BE, M.S c Kode dosen : D0632
Universitas Bina Nusantara Jakarta 2011
iii
PERNYATAAN Halaman Pemberian Hak Cipta Non Eksklusif dari Mahasiswa ke Universitas Bina Nusantara Dengan ini kami, Nama
: Raden Bagus Rhesa Dharma Widjaya
NIM
: 1100014152
Nama
: Eileen Heriyanni
NIM
: 1100038562
Nama
: Giovani Dewi
NIM
: 1100045795
Judul
: Analisis dan Perancangan Sistem Informasi Eksekutif Pemasaran Pada Distributor Alat Tulis Kantor (Studi Kasus : BENZA PRIMA)
M emberikan kepada Universitas Bina Nusantara hak non-eksklusif untuk menyimpan, memperbanyak, dan menyebarluaskan skripsi karya kami, secara keseluruhan atau hanya sebagian atau hanya ringkasannya saja, dalam bentuk format tercetak dan atau elektronik.
M enyatakan bahwa kami, akan mempertahankan hak exclusive kami, untuk menggunakan seluruh atau sebagian isi skripsi kami, guna pengembangan karya di masa depan, misalnya bentuk artikel, buku, perangkat lunak, ataupun sistem informasi.
Jakarta, 5 M aret 2011
Raden Bagus Rhesa
Eileen Heriyanni
Dharma Widjaya
vii
Giovani Dewi
Prakata
Puji syukur panjatkan kepada Tuhan Yang M aha Esa atas berkat dan karunia yang diberikan-Nya sehingga dapat menyelesaikan penulisan skripsi ini dengan baik dan tepat pada waktunya. Skripsi ini dibuat untuk memenuhi syarat kelengkapan studi untuk jenjang pendidikan Sarjana Strata 1 pada jurusan Teknik Informatika di Universitas Bina Nusantara, Jakarta. Skripsi ini tidaklah dapat terselesaikan dan terlaksana tanpa adanya bantuan, bimbingan, dan dukungan dari berbagai pihak. Oleh karena itu, pada kesempatan ini ucapan terima kasih diberikan kepada: 1. Orang tua dan seluruh keluarga yang tidak dapat penulis sebutkan satu per satu, terima kasih atas doa, perhatian, dan dorongan yang telah diberikan dalam menyusun skripsi ini. 2. Bapak Prof. Dr. Ir. Harjanto Prabowo, MM., selaku Rektor Universitas Bina Nusantara yang telah memberikan kesempatan untuk menyusun skripsi ini, 3. Bapak Sablin Yusuf, Ir., M .Sc., M .Comp.Sc., selaku Dekan Fakultas Ilmu Komputer Universitas Bina Nusantara, 4. Bapak Fredy
Purnomo, S.Kom.,M .Kom, selaku Ketua Jurusan Teknik
Informatika Universitas Bina Nusantara, 5. Bapak H.M ohammad Subekti, BE, M .Sc, selaku dosen pembimbing yang telah banyak membantu dan membimbing dalam penulisan skripsi ini, 6. Pihak Benza Prima, selaku perusahaan yang telah memberikan kesempatan dan membantu dalam melakukan penelitian untuk penulisan skripsi ini,
ix
7. Ibu Eli Suryani, S.Kom., selaku dosen yang telah banyak membantu dan membimbing dalam penulisan skripsi ini, 8. Ibu Nuril Kusumawardhani Soeprapto Putri, S.T., M KM., selaku dosen yang telah banyak membantu dan membimbing dalam penulisan skripsi ini, 9. Ibu Tanty Oktavia, S.Kom, MM, selaku dosen yang telah banyak membantu dan membimbing dalam penulisan skripsi ini, 10. Bapak Agus Sulaiman, S.Kom., MM , selaku dosen yang telah banyak membantu dan membimbing dalam penulisan skripsi ini, 11. Bapak Tri Djoko Wahjono, Ir., M .Sc., selaku dosen yang telah banyak membantu dan membimbing dalam penulisan skripsi ini, 12. Teman-teman lainnya yang tidak dapat disebutkan satu per satu baik secara langsung maupun tidak langsung yang telah memberikan bantuan, dukungan, dan masukan sehingga penulisan skripsi ini dapat selesai tepat pada waktunya. Akhir kata, penulis mengharapkan agar skripsi ini dapat memberikan manfaat dan berguna bagi pihak lain yang membutuhkan.
Jakarta, 20 Januari 2011
x
DAFTAR IS I
Halaman Judul Luar .......................................................................................................... i Halaman Judul Dalam ...................................................................................................... ii Halaman Persetujuan Hard Cover................................................................................... iii Halaman Pernyataan Dewan Penguji .............................................................................. iv Halaman Pemberian Hak Cipta Non Eksklusif dari M ahasiswa ke Universitas Bina Nusantara........................................................................................................................ vii Abstrak .......................................................................................................................... viii Prakata ............................................................................................................................. ix DAFTAR ISI ................................................................................................................... xi DAFTAR TABEL .......................................................................................................... xv DAFTAR GAM BAR ................................................................................................... xvii DAFTAR LAMPIRAN................................................................................................. xxi BAB 1 PENDAHULUAN............................................................................................. 1 1.1
Latar Belakang ............................................................................................... 1
1.2
Ruang Lingkup Pembahasan .......................................................................... 2
1.3
Tujuan dan M anfaat Penulisan ....................................................................... 3
1.4
M etodologi ..................................................................................................... 4
1.5
Sistematika Penulisan..................................................................................... 5
BAB 2 LANDASAN TEORI ........................................................................................ 8 2.1
Teori – Teori Umum....................................................................................... 8
2.1.1
Pengertian Sistem ...................................................................................... 8
2.1.2
Pengertian Informasi.................................................................................. 9
2.1.3
Pengertian Eksekutif .................................................................................. 9
2.1.4
Pengertian Data........................................................................................ 10
2.1.5
Pengertian Database................................................................................. 11
2.1.6
Pengertian DBM S (Database Management System) ............................... 12
2.1.7
Konsep Object Oriented Analysis and Design ........................................ 13
2.2 2.2.1
Teori – Teori Khusus.................................................................................... 25 Pengertian pemasaran .............................................................................. 25 xi
2.2.2
Strategi pemasaran................................................................................... 27
2.2.3
Bauran pemasaran.................................................................................... 29
2.2.4
Lima kekuatan persaingan Porter ............................................................ 31
2.2.5
Analisis CSF (Critical Success Factor)................................................... 35
2.2.6
Analisis SWOT (Strength, Weakness, Opportunity, Threat)................... 36
2.2.7
Pengertian sistem informasi..................................................................... 53
2.2.8
Jenis – jenis sistem informasi .................................................................. 53
2.2.9
Tingkatan manajemen.............................................................................. 56
2.2.10
Pengertian sistem informasi eksekutif ..................................................... 57
2.2.11
M odel sistem informasi eksekutif............................................................ 58
2.2.12
Konsep sistem informasi eksekutif .......................................................... 59
2.2.13
Karakteristik sistem informasi eksekutif ................................................. 61
2.2.14
Faktor yang mempengaruhi penggunaan sistem informasi eksekutif...... 64
2.2.15
Faktor – faktor penentu keberhasilan sistem informasi eksekutif ........... 64
2.2.16
Perbandingan antara EIS, M IS dan DSS ................................................. 68
BAB 3 ANALISIS PERUSAHAAN DAN SISTEM BERJALAN............................. 70 3.1
Gambaran Umum Perusahaan ...................................................................... 70
3.1.1
Profil Perusahaan ..................................................................................... 70
3.1.2
Visi dan M isi Perusahaan ........................................................................ 71
3.1.3
Struktur Organisasi .................................................................................. 73
3.1.4
Tugas dan Tanggung Jawab..................................................................... 74
3.2
Analisis Sistem Berjalan .............................................................................. 80
3.2.1
Tata Laksana Sistem yang Berjalan......................................................... 80
3.2.2
ERD Sistem yang Sedang Berjalan ......................................................... 84
3.2.3
Basis Data yang Sedang Digunakan ........................................................ 85
3.3
Analisis Strategi ........................................................................................... 85
3.3.1
Kebijakan Bauran Pemasaran .................................................................. 86
3.3.2
Analisis 5 (lima) Kekuatan Persaingan M .Porter .................................... 89
3.3.3
Analisis CSF (Critical Success Factor)................................................... 93
3.3.4
Analisis SWOT (Strength, Weakness, Opportunity, Threat)................... 95 xii
3.4
Strategi Pemasaran yang Dapat Diterapkan ............................................... 128
3.5
Analisis Kebutuhan Informasi Eksekutif ................................................... 129
3.5.1
Permasalahan yang Dihadapi................................................................. 129
3.5.2
Usulan Pemecahan M asalah .................................................................. 130
3.5.3
Informasi yang Dibutuhkan Eksekutif................................................... 131
BAB 4 PERANCANGAN SISTEM INFORM ASI YANG DIUSULKAN.............. 132 4.1
Tujuan M embangun Sistem Informasi Eksekutif Baru .............................. 132
4.2
FACTOR Kriteria Sistem ........................................................................... 133
4.3
Problem Domain ........................................................................................ 134
4.3.1
Structure ................................................................................................ 134
4.3.2
Class Definition ..................................................................................... 141
4.4
Application Domain ................................................................................... 145
4.4.1
Use Case Diagram................................................................................. 146
4.4.2
Use Case Specification .......................................................................... 147
4.4.3
Basis Data Sistem Informasi Eksekutif ................................................. 150
4.4.4
Spesifikasi Proses Transformasi Database ............................................ 151
4.4.5
Rich Picture Sistem yang Akan Dibangun ............................................ 179
4.4.6
User Interface ........................................................................................ 180
4.4.6.1
Sequence Diagram............................................................................. 181
4.4.6.2
Rancangan Dialog ............................................................................. 198
4.4.6.3
Rancangan Layar ............................................................................... 199
4.4.6.4
Dialog Style ....................................................................................... 209
4.4.6.5
Navigation Diagram .......................................................................... 236
4.5
Quality Goal ............................................................................................... 242
4.6
Architecture dan Component...................................................................... 243
4.6.1
Component Architecture ........................................................................ 243
4.6.2
Process Architecture.............................................................................. 245
4.6.3
Standard................................................................................................. 247
4.7 4.7.1
Rencana Implementasi ............................................................................... 248 Technical Platform ................................................................................ 248 xiii
4.7.2
Jadwal Implementasi ............................................................................. 251
BAB 5 SIM PULAN DAN SARAN .......................................................................... 252 5.1
Simpulan..................................................................................................... 252
5.2
Saran ........................................................................................................... 255
DAFTAR PUSTAKA................................................................................................... 257 RIWAYAT HIDUP...................................................................................................... 259
xiv
DAFTAR TABEL
Tabel 2.1
Tabel Perbandingan antara EIS, M IS dan DSS ......................................... 68
Tabel 2.2
Tabel Perbandingan antara EIS, M IS dan DSS (lanjutan) ........................ 69
Tabel 3.1
Basis Data yang Sedang Digunakan.......................................................... 85
Tabel 3.2
Tabel CSF dan KPI.................................................................................... 95
Tabel 3.3
Rekapitulasi Faktor Kekuatan Internal Benza Prima ................................ 96
Tabel 3.4
Tabel Penanganan Complain Pelanggan ................................................... 98
Tabel 3.5
Tabel Supplier ........................................................................................... 99
Tabel 3.6
Penguasaan Pangsa Pasar ........................................................................ 100
Tabel 3.7
Rekapitulasi Faktor Kelemahan Internal Benza Prima ........................... 101
Tabel 3.8
Tabel Alamat Situs Distributor ATK ...................................................... 102
Tabel 3.9
Rekapitulasi Faktor Peluang Eksternal Benza Prima .............................. 104
Tabel 3.10 Tabel Perbandingan Produk Perusahaan ................................................. 106 Tabel 3.11 Penguasaan Pangsa Pasar ........................................................................ 107 Tabel 3.12 Rekapitulasi Faktor Ancaman Eksternal Benza Prima............................ 107 Tabel 3.13 Tabel Pendatang Baru ............................................................................. 108 Tabel 3.14 Laporan Inflasi Indonesia ........................................................................ 109 Tabel 3.15 Kuesioner Pembobotan Faktor Internal Benza Prima ............................. 111 Tabel 3.16 Kuesioner Pembobotan Faktor Internal Benza Prima (lanjutan)............. 112 Tabel 3.17 Kuesioner Pembobotan Faktor Internal Benza Prima (lanjutan)............. 113 Tabel 3.18 Kuesioner Pembobotan Faktor Eksternal Benza Prima .......................... 114 Tabel 3.19 Kuesioner Pembobotan Faktor Eksternal Benza Prima (lanjutan) .......... 115 Tabel 3.20 Kuesioner Pembobotan Faktor Eksternal Benza Prima (lanjutan) .......... 116 Tabel 3.21 Peringkat Faktor Internal Benza Prima ................................................... 117 Tabel 3.22 Hasil Kuesioner Penilaian Skor Faktor Internal Benza Prima ................ 117 Tabel 3.23 Peringkat Faktor Eksternal Benza Prima................................................. 118 Tabel 3.24 Hasil Kuesioner Penilaian Skor Faktor Eksternal Benza Prima.............. 118 Tabel 3.25 Penentuan Bobot Berdasarkan Perbandingan Berpasangan Faktor Internal Benza Prima ............................................................................................ 119 xv
Tabel 3.26 Normalisasi Bobot Faktor Internal Benza Prima .................................... 120 Tabel 3.27 Penentuan Bobot Berdasarkan Perbandingan Berpasangan Faktor Eksternal Benza Prima ................................................................. 121 Tabel 3.28 Normalisasi Bobot Faktor Eksternal Benza Prima.................................. 121 Tabel 3.29 M atriks IFAS Benza Prima ..................................................................... 122 Tabel 3.30 M atriks EFAS Benza Prima .................................................................... 123 Tabel 3.31 Hasil M atriks Internal External (IE) ....................................................... 124 Tabel 3.32 M atriks SWOT ........................................................................................ 127 Tabel 4.1
Use Case Specifiation “View Sales Analysis” ........................................ 147
Tabel 4.2
Use Case Specifiation “View Sales Evaluation”..................................... 147
Tabel 4.3
Use Case Specifiation “View Analysis of Sales Return”........................ 148
Tabel 4.4
Use Case Specifiation “View Promotion Analysis”................................ 148
Tabel 4.5
Use Case Specifiation “View Exceptional Report” ................................ 148
Tabel 4.6
Use Case Specifiation “View Competitor’s Product Sales of Analysis” 149
Tabel 4.7
Use Case Specifiation “View M arket Share Analysis”........................... 149
Tabel 4.8
Basis Data SIE Benza Prima ................................................................... 150
Tabel 4.9
Query Analisis Konsumen....................................................................... 151
Tabel 4.10 Query Analisis Evaluasi Penjualan ......................................................... 154 Tabel 4.11 Query Analisis Penjualan Per Produk ..................................................... 157 Tabel 4.12 Query Analisis Penjualan Per Wilayah ................................................... 160 Tabel 4.13 Query Analisis Penjualan Per Sales Person ............................................ 163 Tabel 4.14 Query Analisis Target Penjualan............................................................. 166 Tabel 4.15 Query Analisis Kompetitor ..................................................................... 169 Tabel 4.16 Query Analisis Pangsa Pasar ................................................................... 172 Tabel 4.17 Query Analisis Promosi........................................................................... 174 Tabel 4.18 Query Analisis Retur............................................................................... 176 Tabel 4.19 Prioritas Kriteria Desain Rancangan Sistem ........................................... 242 Tabel 4.20 Jadwal Implementasi ............................................................................... 251
xvi
DAFTAR GAMBAR
Gambar 2.1
Aktivitas Utama OOAD......................................................................... 13
Gambar 2.2
Use of Description in OOAD.................................................................. 15
Gambar 2.3
Aktivitas Problem Domain..................................................................... 16
Gambar 2.4
Class ....................................................................................................... 17
Gambar 2.5
Generalization ........................................................................................ 18
Gambar 2.6
Cluster .................................................................................................... 18
Gambar 2.7
Aggregation ............................................................................................ 19
Gambar 2.8
Association ............................................................................................. 19
Gambar 2.9
Application Domain Analysis ................................................................ 20
Gambar 2.10 Aktivitas Architecture Design ................................................................ 21 Gambar 2.11 Hasil Survey Strategi Pemasaran ........................................................... 26 Gambar 2.12 Bauran Pemasaran .................................................................................. 30 Gambar 2.13 Porter’s Five Forces Model ................................................................... 32 Gambar 2.14 Diagram Kuadran SWOT ....................................................................... 37 Gambar 2.15 Kerangka Berpikir Teoritis..................................................................... 39 Gambar 2.16 Kerangka Formulasi Strategis ................................................................ 43 Gambar 2.17 Diagram Analisis SWOT........................................................................ 47 Gambar 2.18 M atriks SWOT ....................................................................................... 49 Gambar 2.19 M atriks Internal External (IE) ............................................................... 51 Gambar 2.20 M odel Sistem Informasi Eksekutif......................................................... 54 Gambar 2.21 Tingkatan M anajemen ............................................................................ 56 Gambar 2.22 M odel Sistem Informasi Eksekutif......................................................... 59 Gambar 3.1
Struktur Organisasi Benza Prima ........................................................... 74
Gambar 3.2
Rich Picture Sistem Berjalan ................................................................. 83
Gambar 3.3
ERD Sistem yang Sedang Berjalan ........................................................ 84
Gambar 3.4
M odel Persaingan Porter Benza Prima................................................... 90
Gambar 3.5
Lokasi Benza Prima................................................................................ 97
Gambar 3.6
Hasil Diagram SWOT .......................................................................... 126 xvii
Gambar 4.1
Generalization Analysis ....................................................................... 134
Gambar 4.2
Generalization ExternalAnalysis.......................................................... 135
Gambar 4.3
Cluster Analysis Product ...................................................................... 135
Gambar 4.4
Cluster Analysis SalesPerson ............................................................... 136
Gambar 4.5
Cluster Analysis Customer................................................................... 136
Gambar 4.6
Cluster Analysis Region ....................................................................... 137
Gambar 4.7
Cluster Analysis Target ........................................................................ 137
Gambar 4.8
Cluster Analysis SalesEvaluation......................................................... 138
Gambar 4.9
Cluster External Analysis..................................................................... 138
Gambar 4.10 Cluster Return Analysis........................................................................ 139 Gambar 4.11 Cluster Analysis Promotion.................................................................. 139 Gambar 4.12 Revised Class Diagram ........................................................................ 140 Gambar 4.13 Use Case Diagram ................................................................................ 146 Gambar 4.14 Rich Picture SIE yang Akan Dibangun................................................ 179 Gambar 4.15 Sequence Add User .............................................................................. 181 Gambar 4.16 Sequence Change Password ................................................................. 181 Gambar 4.17 Sequence Analysis of Sales by Product ............................................... 182 Gambar 4.18 Sequence Analysis of Sales by Sales Person........................................ 183 Gambar 4.19 Sequence Analysis of Sales by Customer ............................................ 184 Gambar 4.20 Sequence Analysis of Sales by Region ................................................ 185 Gambar 4.21 Sequence Analysis of Sales by Target ................................................. 186 Gambar 4.22 Sequence Analysis of Sales Evaluation................................................ 187 Gambar 4.23 Sequence Promotion Analysis.............................................................. 188 Gambar 4.24 Sequence Analysis of Sales Return ...................................................... 189 Gambar 4.25 Sequence Competitor’s Sales Analysis ................................................ 190 Gambar 4.26 Sequence M arket Share Analysis ......................................................... 191 Gambar 4.27 Sequence Fast M oving Sales ................................................................ 192 Gambar 4.28 Sequence Slow M oving Sales .............................................................. 193 Gambar 4.29 Sequence Facilities M icrosoft Word .................................................... 194 Gambar 4.30 Sequence Facilities M icrosoft Excel .................................................... 194 Gambar 4.31 Sequence Facilities M icrosoft Power Point.......................................... 195 xviii
Gambar 4.32 Sequence Facilities Calculator ............................................................. 195 Gambar 4.33 Sequence Facilities Internet Explorer................................................... 196 Gambar 4.34 Sequence Facilities M ozilla Firefox..................................................... 196 Gambar 4.35 Sequence About Benza Prima .............................................................. 197 Gambar 4.36 Rancangan Dialog SIE Benza Prima.................................................... 198 Gambar 4.37 Rancangan Layar Splash ...................................................................... 199 Gambar 4.38 Rancangan Layar Login........................................................................ 200 Gambar 4.39 Rancangan Layar Main Menu .............................................................. 200 Gambar 4.40 Rancangan Layar Add User.................................................................. 201 Gambar 4.41 Rancangan Layar Change Password.................................................... 201 Gambar 4.42 Rancangan Layar Analysis of Sales by Product ................................... 202 Gambar 4.43 Rancangan Layar Analysis of Sales by Sales Person ........................... 202 Gambar 4.44 Rancangan Layar Analysis of Sales by Customer ................................ 203 Gambar 4.45 Rancangan Layar Analysis of Sales by Region..................................... 203 Gambar 4.46 Rancangan Layar Analysis of Sales by Target ..................................... 204 Gambar 4.47 Rancangan Layar Sales Evaluation ...................................................... 204 Gambar 4.48 Rancangan Layar Analysis of Sales Return .......................................... 205 Gambar 4.49 Rancangan Layar Promotion Analysis ................................................. 205 Gambar 4.50 Rancangan Layar Competitor’s Product Sales Analysis ...................... 206 Gambar 4.51 Rancangan Layar Market Share Analysis ............................................ 206 Gambar 4.52 Rancangan Layar Fast Moving Sales ................................................... 207 Gambar 4.53 Rancangan Layar Slow Moving Sales .................................................. 207 Gambar 4.54 Rancangan Layar About Benza Prima.................................................. 208 Gambar 4.55 Layar Splash ......................................................................................... 209 Gambar 4.56 Layar Login .......................................................................................... 210 Gambar 4.57 Layar Main Menu ................................................................................. 211 Gambar 4.58 Layar Add User .................................................................................... 213 Gambar 4.59 Layar Change Password ...................................................................... 214 Gambar 4.60 M enu Analysis of Sales by Product ..................................................... 215 Gambar 4.61 M enu Analysis of Sales by Sales Person ............................................. 217 Gambar 4.62 M enu Analysis of Sales by Customer .................................................. 219 xix
Gambar 4.63 M enu Analysis of Sales by Region ...................................................... 221 Gambar 4.64 M enu Analysis of Sales by Target ....................................................... 223 Gambar 4.65 M enu Analysis of Sales by Product ..................................................... 225 Gambar 4.66 M enu Analysis of Sales Return............................................................ 226 Gambar 4.67 M enu Promotion Analysis ................................................................... 228 Gambar 4.68 M enu Competitor’s Product Sales of Analysis.................................... 229 Gambar 4.69 M enu Market Share Analysis ............................................................... 231 Gambar 4.70 M enu Fast Moving Sales...................................................................... 232 Gambar 4.71 M enu SlowMoving Sales ...................................................................... 233 Gambar 4.72 M enu Facilities..................................................................................... 234 Gambar 4.73 M enu About Benza Prima .................................................................... 236 Gambar 4.74 Navigasi pada M enu Login dan Logout ............................................... 236 Gambar 4.75 Navigasi pada M enu File ..................................................................... 237 Gambar 4.76 Navigasi pada M enu Internal ............................................................... 238 Gambar 4.77 Navigasi pada M enu External .............................................................. 239 Gambar 4.78 Navigasi pada M enu Exceptional Report ............................................. 240 Gambar 4.79 Navigasi pada M enu About .................................................................. 241 Gambar 4.80 Component Diagram ............................................................................ 243 Gambar 4.81 Deployment Diagram ........................................................................... 245 Gambar 4.82 Arsitektur Jaringan Komputer Untuk SIE Pemasaran Pada Benza Prima ......................................................................................... 247
xx
DAFTAR LAMPIRAN
Lampiran 1.
Kuesioner Analisis SWOT Pada Benza Prima....................................... L1
Lampiran 2.
Kuesioner Pembobotan Faktor Internal dan Eksternal Benza Prima ..... L4
Lampiran 3.
Kuesioner Penilaian Skor Faktor Internal dan Eksternal Benza Prima ......................................................................................... L10
Lampiran 4.
Sistem Basis Data yang Sedang Digunakan Benza Prima ................... L12
Lampiran 5.
Sistem Basis Data Untuk Sistem Informasi Eksekutif Pada Benza Prima ......................................................................................... L18
xxi
