Ah bOn! annual report 2010
Masir Avenir Yassine,
bon ambassador focus
the bon volunteers 2010 in figures
NEW office in
Molenbeek
colophon bon – T 02 501 66 80 –
[email protected] – www.bon.be
¬ bon sint-Jans-Molenbeek
¬ bon Brussel
Toekomststraat 35
Ph. de Champagnestraat 23 1000
Colignonplein 4 1030
1080 Sint-Jans-Molenbeek
Brussel
Schaarbeek
51
¬ bon schaarbeek
Graaf van Vlaanderen Klein Kasteeltje
Pavillon
3 Anneessens
55
Anneessens
92
4
Publisher: Frans De Keyser, Toekomststraat 35, 1080 Sint-Jans-Molenbeek Photos: bon & Lies Willaert & Bart Dewaele Layout & printing: d-artagnan
bon believes in (bio)diversity. This annual report has been printed on 9 Lives 55.
Pogge
1
Contents 2 A year never to be forgotten 3 About bon ¬ bon in brief ¬ Integration programme in pictures ¬ Mission and vision: towards fully-fledged citizenship
24
Masir Avenir is the very first integration course for minors
26
bon uses 'ambassadors' to publicise its work
¬ Board of directors 9 2010 in figures 15 Intake and recruitment 17 Social orientation 20 gUIDANCE 22 Dutch as a second language (NT2) 28 LIFE CAREER ORIENTATION
40
"I now also think in Dutch"
31 Work with minors 33 External communications 35 INTERNAL AFFAIRS ¬ The bon staff in 2010 ¬ The financial situation in 2010 42 Terms explained
44
The bon volunteers: a multifaceted portrait
3
2
FIRST THIS
A year never to be forgotten This annual report gives a summary of what we at bon particularly remember from 2010. I myself remember that we had to substantially revise our budget, meaning that everyone had to make do with less. I also remember that despite everything the bon team continued to believe in it all and went for it. All the best, bonners!
about bon Integration Reception Agency
Four pillars
bon is the Brussels Integration Reception Agency. bon's target group consists of people from outside Belgium who are authorised to stay in Belgium in the longer term, and Belgians born abroad who have at least one parent born abroad.
The integration programme is based on four pillars: ¬ The social orientation course in French, English, Arabic, Russian, Farsi, Spanish, Turkish, Tibetan and Polish; ¬ The intensive basic Dutch course (for which bon refers to adult education); ¬ Support in seeking work, vocational training, studies or social activities; ¬ Individual guidance throughout the entire process.
Integration programme bon offers an integration programme for people of a foreign origin. bon provides clear and accurate information on life, work and living in Belgium and Brussels, and what is legally allowed and required. Moreover, bon offers immigrants the opportunity to learn Dutch in an enjoyable way. bon provides specific guidance for minors.
The opening of our new head office drew a lot of attention.
Masir Avenir injected fresh energy into the entire organisation.
Unfortunately, we also had to close our establishment in Koekelberg. But we could count on a lot of interest in the opening of our new head office in the heart of Sint-Jans-Molenbeek. The good cooperation of the local council certainly played a part in our choice of this location.
I also recall our first major project of last summer: the young adults project, Masir Avenir, which you can read more about on page 24. This project injected fresh energy into the entire organisation. As a spin-off from this project, participants and staff ran in the Brussels half marathon in 2010.
Extra resources for intake
Asylum dossier
In the second half of the year we were awarded extra resources that we are deploying to maximise our intake. Even more intensive cooperation with the Huis van het Nederlands, more market campaigns with our beloved and much-admired caravan (see page 15), a mailing to our old students to refer potential customers. Result: 2096 contracts, or an increase of 30%.
On the one hand, 2010 saw a very difficult government formation, which impacted on the position of asylum seekers. The bon staff regularly received requests from asylum seekers in hotels, whom we could not register because hotels are not a ‘fixed abode’. Also, for children of school age in a hotel, nothing was provided to meet transport costs or other support. We are very unhappy about this less than perfect service, but are powerless to do anything about it. Not only bon as an organisation, but the whole of society has every interest in the policy in this matter providing clarity as quickly as possible. To close, I would like to thank all partners who helped us achieve these results in 2010. Happy reading! Eric De Jonge - General Director
Annual report 2010 | bon vzw
More opportunities in Belgium The reception programme increases the opportunities for participants to find their way in Belgian society. We run the programme a number of times per year. Each participant is assigned an individual counsellor who helps him through the entire process. The programme is free and participants are rewarded for their efforts with an integration certificate.
5
4
bon in the integration programme
Integration programme in pictures
› Primary programme
› Secundary programme
Adults
Life career orientation
Guidance
Professional career orientation
VDAB, Actiris Tracé Brussel
Social orientation
Educational career orientation
Naric, VUB, Erasmus, Ehsal
Dutch as a second language
Social career orientation
Leisure time Volunteer work Active role in club life
INTAKE & RECRUITMENT Minors Guidance Social participation
Annual report 2010 | bon vzw
Welcome classes Socio-cultural activities Welfare
7
6
Mission and vision
bon strives to serve its participants as well as possible by adopting a tailor-made, accessible approach.
*
Towards fully-fledged citizenship bon guides people of a foreign origin on their way towards fullyfledged citizenship in the Brussels Capital Region.
Everyone who is entitled to integration can approach bon: the skilled and unskilled, illiterates, men and women, young and old, active or otherwise on the labour market. In order to keep costs as low as possible for everybody, bon pays for a part of the childcare and transport costs, for example.
Interactive process
*
bon sees integration as an interactive process. bon offers a specific programme to people of a foreign origin to increase their independence. The aim of the integration process is fully fledged, active participation in society that contributes to greater social cohesion.
The vision of bon is based on the definition of integration in the integration decree. Integration is an interactive process and bon’s mission is to improve the interaction between our participants and society. bon offers this programme in various languages: a social orientation course with an explanation of life in Belgium and Brussels, a basic Dutch course, career orientation, individual guidance and social participation. Finally, the goal is for participants to be able to function more independently in society.
*
The integrated service offered by bon enables the participants themselves to make full use of their skills.
bon provides an integrated service: the programme components (social orientation, Dutch as a second language, career orientation, guidance and social participation) are not separate from one another, but form a comprehensive programme that is directed by the programme counsellor.
Annual report 2010 | bon vzw
Nobody is a blank sheet of paper, including immigrants. All start with skills that we take into account as much as possible when creating an integration programme. Customisation is very important. We always tailor an individual programme, in consultation with the immigrant.
bon aims for a service that is demonstrably sustainable and of a high quality.
*
In the opinion of bon, integration only makes sense if the results are lasting. Thanks to the integration programme, participants should permanently and demonstrably function better in society.
bon is a Brussels, pluralistic organisation that operates in accordance with the bilingual status and multilingualism of the Brussels Capital Region.
bon positions itself as a Brussels organisation. The metropolitan and multilingual context of the Brussels Capital Region requires a unique approach, in which cooperation with the Dutch-speaking and French-speaking communities is key. bon is a pluralistic organisation in which people are welcome irrespective of their religious beliefs and philosophy of life and are respected for their individuality.
*
9
8
Board of directors
2010 in figures
Members
General meeting
The figures show that 2010 was a year of significant increases.
¬ Frans De Keyser (chairman) ¬ Antony Ferminus ¬ Bob Pleysier ¬ Hamel Puissant ¬ Jos Brumagne ¬ Marc Haertjens ¬ Luc Groeninckx ¬ Adelheid Byttebier ¬ Bie Vancraeynest
¬ Frans De Keyser (chairman) ¬ Antony Ferminus ¬ Bob Pleysier ¬ Hamel Puissant ¬ Jos Brumagne ¬ Marc Haertjens ¬ Thierry Goossens ¬ Luc Groeninckx ¬ Adelheid Byttebier ¬ Bie Vancraeynest
This chapter contains a number of diagrams of our participants based on the total number of adult intakes (2260).
bon had 2260 intakes in 2010. In addition we also had an intake interview with the 28 minor newcomers who participated in the ‘Masir Avenir’ project1. The total number of intake interviews was thus 2288. By way of comparison, there were 1815 intakes in 2009. This represents an increase of 24% for 2010.
A final comparison: 1292 people regularly attended the social orientation course in 2009.
2096 people signed an integration contract with bon, i.e. 93% of those who had an intake interview. The remaining 7% did not turn up for the cognitive skills test or were ultimately not interested in the programme.
Based on the figures in the diagrams we can see that the course participants are predominantly young: 62% aged under 36. The bon target group was predominantly male in 2010: 57% of course participants were male.
For comparison: 1612 contracts were signed in 2009. In 2010 we thus recorded an increase of 30% with respect to the previous year.
The bon course participants speak many languages. We counted as many as 81 different mother tongues in 2010. Arabic is well at the top of the top 10. This trend also extends into the top 10 of countries of birth and nationalities. We registered 109 different countries of birth, but 28% of the bon course participants were born in Morocco. People from 117 different nationalities came in to visit. 20% of course participants are of Moroccan nationality.
Who started a social orientation course? 1550 people embarked on a social orientation course. In addition 28 young people participated in the ‘Masir Avenir’ project. Of the 546 people who signed a contract but who did not start, many will take a social orientation course in 2011. This was because the 2010 courses were full or because they could not find a place in a crèche for their child. The number of crèche places is very limited, meaning that people often have to wait a long time before they secure a place and can thus commence the bon programme. Some were no longer interested in the offering or found work and therefore did not start the course. In 2009 we had 1438 starters. This too was an increase of 7% in 2010 with respect to a year earlier.
Who are the bon participants?
With the residency status, the family reunifications (34%) and asylum seekers undergoing an application process of longer than 4 months (21%) make up the majority. More than half of the bon course participants are married (52%). The unmarried take second place with 38%. The course participants are spread across the Brussels-Capital Region, but the majority are situated in Brussels (22%), Sint-JansMolenbeek (18%) and Schaarbeek (15%).
Who participated regularly?
The (ex-)course participants, just as in previous years, are the best ambassadors for our programme. 26% of new course participants were referred by an (ex-)participant. 21% of these came to bon as a result of bon’s daily recruitment drive. In the third place were the referrals from the Huis van het Nederlands (18%).
1377 people regularly (more than 80% of the course) participated in the social orientation course. The project participants are not included in that figure. On average 92% of starters regularly attended. The 8% who dropped out or did not attend regularly
For bon, the impressive results of the referrals by (ex-)participants are proof of the quality of its services year after year. In 2011, too, bon will endeavour to keep these referrals and its own recruitment up to scratch and indeed strengthen them where possible.
1_ For further information on this project: see page 24.
Annual report 2010 | bon vzw
found work or cited family reasons. For bon, the high percentage of regular participants is proof of the quality of the social orientation offering.
300
200
3.1%
0 1.5% 0.8% 12.3%
200
100
0.7% 1.9% 1.2%
0
1.0% 0.8% 0.2% 0.2% 0.1%
Has sufficient means of subsistence - long-established foreigner
12.2%
Non-EU+ labour migrant target group integration/Student
21.4%
Third-country employee - researcher/highly qualified employee
500
Long-term resident of other EU member states
500
Unknown
Jette: 1.8% Vorst: 2.1% Sint-Joost ten-Node: 4.5%
(Application status) human trafficking victim
Separated: 0.4%
Alternative protection
26.1%
Other BIVR (INB 90)
700
Belgian
800
Registered refugee
800
Regularisation
Elsene: 5.3%
Asylum seeker whose application was submitted more than 4 months ago
Who referred new course participants to bon in 2010?
Family reunification-Cohabiting long-term relationship
1.5%
Referral by local council
100
Referral by VDAB / Actiris
Top 10 boroughs where the bon course participants live
European nationals - Job seeker/Student/ Employee/Own resources
Annual report 2010 | bon vzw 12.9%
After moving
Brussels: 22.3%
Referral by OCMW
Koekelberg: 1.5%
Spontaneous
300
Other
18.1%
Referral by family/friends
400
Referral by Huis van het Nederlands
600
bon's own recruitment
Referral by (ex-) incomer
10
11
What was the family situation of our course participants in 2010?
Unknown: 0.8%
Widow(er): 1.1% Partnership: 2.5%
Sint-Gillis: 4.6%
Divorced: 5.5%
Married: 51.6%
Anderlecht: 10.0% Unmarried: 38.0%
Sint-Jans-Molenbeek: 18.5% Schaarbeek: 15.2%
What residency status do bon course participants have? 34.2%
700
600 21.2%
400 11.9% 7.8% 7.0% 0.1%
13
12
Top 10 nationalities of bon course participants
Top 10 mother tongues of bon course participants
TOTAL NUMBER OF DIFFERENT NATIONALITIES: 117
TOTAL NUMBER OF DIFFERENT MOTHER TONGUES: 81
Romania: 2.2%
Kinyarwanda: 2.2%
China: 2.4%
Russian: 2.3% Tibetan: 2.8%
Russian Federation: 2.5% Arabic: 28.4%
Morocco: 19.7%
Lingala: 3.1%
Cameroon: 2.8%
Turkish: 3.4% Iraq: 3.0% Spanish: 3.4% DR Congo: 3.9% TTamazight (Berbers): 5.9% Spain: 4.7%
Guinea: 10.2%
Other African languages: 7.2%
Belgium: 7.0% Pular: 9.6%
The top 10 countries of birth of bon course participants
What is the male-female ratio of bon course participants?
TOTAL NUMBER OF DIFFERENT COUNTRIES OF BIRTH: 109
Romania : 2.1% Algeria: 2.1% Ghana: 2.2% Morocco: 27.8%
56.9%
43.1%
Russian Federation: 2.6% Turkey: 2.9% Cameroon: 3.0% Iraq: 3.3%
DR Congo: 4.6%
Guinea: 11.0%
Annual report 2010 | bon vzw
M/F
15
14
How old are the bon course participants?
56-65 years: 2.7% 46-55 years: 9.3%
older than 65 years: 0.5%
18-25 years: 20.9%
36-45 years: 25.2%
26-35 years: 41.5%
Jaarverslag 2010 vzw Annual report 2010| |bon bon vzw
Intake and recruitment: Two core processes Recruitment and intake are two core processes in the operation of bon. In the Brussels Capital Region the target Regering het Besluit de Vlaamse gramma gelt vanaf 1 januari 2009 inA het Vlaams groupvan is not required to go through anstopzetten. integration process. bon thus has to actively seek participants. team Regering betreffende hetemployees opleggen on average perform three essential roles: Gewest Het besluit is ook van toepassing of seven van een administratieve geldboete In Vlaanderen is het het onthaalbureau op rechthebbende inburgeraars die een aan rechthebbenden verplichte ¬ To en make bon known as a quality dat de service opdrachtprovider. heeft om inbreuken vast inburgeringscontract ondertekenden en inburgeraars goed. Dat zogenaamde ¬ To make the number of motivated in a bon as large and te stellenparticipants en die te melden aan integration de hand- programme die onrechtmatig hetasinburgeringspro‘boetebesluit’ regelt vanaf januari havingsambtenaren. Indien de klacht gramma stopzetten. stable as1possible. 2009 in het Vlaams toegegrond kan er eencourse ¬ ToGewest preparedefor the start of the socialis,orientation seven times a year. passing van administratieve geldboeIn Vlaanderen is het het onthaalbureau tes voor verplichte die: e 12 fulfils septembre de Vlaamse dat de opdracht heeft om inbreuken vast Theinburgeraars intake and recruitment team these2008 roleskeurde by ensuring: Regering in het van establishments. de Vlaamse Registration te stellen takes en dieplace te melden ¬ Accessible intake staff are available theBesluit three bon on aan de handRegering betreffende het opleggen van Indien de klacht weekdays. In Brussels, evening staff are also available every Monday andhavingsambtenaren. Wednesday. eenencouraging administratieve geldboete aan rechtgegrond is, kan er een ¬ Professional, welcoming and communication with the customer. Verandering ¬ Clearer definition of the programme, hebbendentailor-made en verplichte inburgeraars for the customer as much as possible. goed. Dat zogenaamde e 12 septembre 2008 keurde de Vlaamse ¬ Smooth and accurate administrative processing. ‘boetebesluit’ reHet besluit is ook vanorganisation toepassing of opinfo sessions gelt vanaf 1 januari customers 2009 in hetone Vlaams hetstart Besluit ¬ The for registered week prior Regering to the course date.van de Vlaamse rechthebbende inburgeraars die een inHet besluit is ook van toepassing Regering betreffende het opleggen van ¬ Good cooperation with theGewest Huis van het Nederlands Brussel. burgeringscontract¬ ondertekenden die op inburgeraars die eenposters,een administratieve geldboete aan rechtDistribution ofen information on rechthebbende bon in the Brussels Capital Region: flyers. onrechtmatig het inburgeringsprogramma inburgeringscontract en hebbenden en verplichte inburgeraars ¬ Proactive contact with associations, schools andondertekenden services. stopzetten. onrechtmatig het markets, inburgeringspro¬ Attendance at events with die an information stand: cultural events.goed. Dat zogenaamde ‘boetebesluit’ restopzetten. gelt vanaf 1 januari 2009 in het Vlaams ¬ Good cooperation with thegramma reception agencies in Flanders. In Vlaanderen is het het onthaalbureau Gewest Het besluit is ook van toepassing dat de opdracht heeft om inbreuken vast op rechthebbende inburgeraars die een te stellen en die te melden aan de handinburgeringscontract ondertekenden en havingsambtenaren. Indien de klacht Verandering die onrechtmatig het inburgeringsprogegrond is, kan er een gramma stopzetten. In Vlaanderen is het het onthaalbureau e 12 septembre 2008 keurde de Vlaamse dat de opdracht heeft om inbreuken vast In Vlaanderen is het het onthaalbureau Regering het Besluit van de Vlaamse te stellen en die te melden aan de handdat de opdracht heeft om inbreuken vast Regering betreffende het opleggen van havingsambtenaren. Indien de klacht te stellen en die te melden aan de handeen administratieve geldboete aan rechtgegrond is, kan er een havingsambtenaren. Indien de klacht hebbenden en verplichte inburgeraars gegrond is, kan er een goed. Dat zogenaamde ‘boetebesluit’ ree 12 septembre 2008 keurde de Vlaamse gelt vanaf 1 januari 2009 in het Vlaams Regering het Besluit van de Vlaamse e 12 septembre 2008 keurde de Vlaamse Gewest Het besluit is ook van toepassing Regering betreffende het opleggen van Regering het Besluit van de Vlaamse op rechthebbende inburgeraars die een een administratieve geldboete aan rechtRegering betreffende het opleggen van inburgeringscontract ondertekenden en hebbenden en verplichte inburgeraars een administratieve geldboete aan rechtdie onrechtmatig het inburgeringsprogoed. Dat zogenaamde ‘boetebesluit’ rehebbenden en verplichte inburgeraars
17 17
1616
Bisti tetumet Intake quatiunt and recruitment ecuside tetumete in 2010 tetumete cus –
2010 was a good year, with more customers and more signed Recruitment in 2010: objectives and campaigns integration contracts. This is evident in the full social orientation classes. We even had to place some customers on waiting lists. Recruitment is undertaken by contacting potential participants Regering het Besluit van de Vlaamse gramma stopzetten. directly, and indirectly via gelt referrers. vanaf 1Injanuari 2010 we 2009 divided in hetthe Vlaams reIn early 2010 the old intake was split into a team of recepcruitment campaigns into five types: Regering betreffende het team opleggen Gewest Het besluit is ook van toepassing van tion desk een administratieve staff and the intake geldboete and recruitment team. In Vlaanderen is het het onthaalbureau op rechthebbende inburgeraars die een ¬ inbreuken Territorial recruitment: bon focuses on Schaarbeek and Sint-en aan rechthebbenden en verplichte dat de opdracht heeft om vast inburgeringscontract ondertekenden inburgeraars bon closed its goed. establishment Dat zogenaamde in Koekelberg and te opened all kinds of recruitment campaigns, stellenitsenbuilddie te meldenJans-Molenbeek aan de hand- with die onrechtmatig het inburgeringsproing in Sint-Jans-Molenbeek. has had a positive effect on the suchde as klacht a letter campaign withstopzetten. the support of the municipal ‘boetebesluit’ regelt vanafThis 1 januari havingsambtenaren. Indien gramma 2009 interest ininhet bon. Vlaams Gewest de toegegrond is, kan er een - services of Sint-Jans-Molenbeek. passing van administratieve geldboe¬ Recruitment with regional In Vlaanderen organisations, is hetsuch hetas onthaalbureau the Huis van hetde Nederlands testhe In voor second verplichte half of 2010, inburgeraars bon received die:an extra one-off e 12 septembre cash input.2008 keurde Vlaamse Brussel. dat de opdracht heeft om inbreuken vast ¬ Recruitment of prioritytetarget bon met its objective of two thousand signed integration Regering contracts. het Besluit van de Vlaamse stellengroups: en die te melden aan de hand -opleggen Regularised: together withIndien the Foyer. Regering betreffende het van letter campaign havingsambtenaren. de klacht - Asylum seekers in reception centres refugees: Klein The intake and recruitment team organises voluntary een administratieve work: four geldboete aan rechtgegrond is, kan erforeen Kasteeltje, Espoir (Uccle), Foyer Selah. enthusiastic ex-participants actively recruit and can Verandering hebbenden provide excelen verplichte inburgeraars - Parents ofrechildren of school age: the reception lent information as experienced experts. goed. Dat zogenaamde ‘boetebesluit’ e 12 septembre 2008 keurdeclasses de Vlaamse newcomers, schools het in Schaarbeek anddeSint-Jans- Het besluit is ook van toepassing op gelt vanaf 1 januari 2009 infor het Vlaams some Regering Besluit van Vlaamse Molenbeek. rechthebbende inburgeraars die een inGewest Het besluit is ook van toepassing Regering betreffende het opleggen van ¬ Recruitment on the basis contact language: Dutch,aan rechtburgeringscontract Figures on the ondertekenden rise en die op rechthebbende inburgeraars die een een of administratieve geldboete Romanian, Polish, Pular, Turkish and onrechtmatig het inburgeringsprogramma inburgeringscontract ondertekenden en hebbenden enTibetan. verplichte inburgeraars ¬ Recruitment on the basis level of education: campaigns for stopzetten. ¬ Number of intakes: 2260 die onrechtmatig het inburgeringsprogoed.ofDat zogenaamde ‘boetebesluit’ rethe illiterate. gramma stopzetten. gelt vanaf 1 januari 2009 in het Vlaams (1815 in 2009) In Number ¬ Vlaanderen of signed is het integration het onthaalbureau contracts: 2096 Gewest Het besluit is ook van toepassing The market campaigns are a nice example of direct recruitment. dat(1612 de opdracht heeft om inbreuken vast op rechthebbende inburgeraars die een in 2009) Between June and October bon visits three weekly markets en te ¬ stellen Numberenofdie social te melden orientation aan de starters: hand-1550 inburgeringscontract ondertekenden eight times: Sint-Jans-Molenbeek, the abattoirs (Anderlecht) and havingsambtenaren. (1438 in 2009) Indien de klacht Verandering die onrechtmatig het inburgeringsprothe Antwerpsesteenweggramma (Brussels). With the assistance of gegrond is, kan er een stopzetten. In Vlaanderen is het hetcolleagues onthaalbureau and volunteers bon informs hundreds of people. e 12 septembre Changing target 2008 keurde groupde Vlaamse dat de opdracht heeft om inbreuken vast In Vlaanderen is het het onthaalbureau Regering het Besluit van de Vlaamse te stellen en die te melden aan de handdat de opdracht heeft om inbreuken vast Regering betreffende ¬ We see more illiterate hetoropleggen poorly literate van customers. havingsambtenaren. Indien Outlook de klacht for 2011 te stellen en die te melden aan de handeenEven ¬ administratieve more candidates geldboete are referred aan rechtto bon by gegrond satisfied is, cuskan er een havingsambtenaren. Indien de klacht hebbenden tomers (26%). en verplichte inburgeraars ¬ Rolling out the social gegrond orientation is, kan exemption er een test. ¬ goed. TheDat number zogenaamde of referrals ‘boetebesluit’ by the Huisrevan het Nederlands e 12 septembre 2008 keurde ¬ Updating de Vlaamse and achieving the recruitment objectives. geltBrussel vanaf (18%) 1 januari is increasing 2009 in het dramatically. Vlaams Regering het Besluit van ¬ Investigating de Vlaamsewhy potential e 12 septembre course participants 2008 keurde ultimately de Vlaamse do ¬ Gewest ThereHet is more besluit demand is ook van for the toepassing social orientation Regering betreffende course in het not opleggen enrol orvan drop out.Regering het Besluit van de Vlaamse op specific rechthebbende languagesinburgeraars (Pular, Tibetan die ,een Romanian). een administratieve geldboete aan rechtRegering betreffende het opleggen van inburgeringscontract ondertekenden en hebbenden en verplichte inburgeraars een administratieve geldboete aan rechtdie onrechtmatig het inburgeringsprogoed. Dat zogenaamde ‘boetebesluit’ rehebbenden en verplichte inburgeraars
Annual report 2010 | bon vzw
Social orientation Social orientation is usually the first section of the training Everybody can do something, programme that the participants are given. The courses are nobody can do everything tailor-made as much as possible and are conducted in the The CLIMO methodology (cooperative learning in a mul(contact) language of the participants: French, English, Arabic, ticultural environment) is the basis for every course. The Dutch, Russian, Turkish, Polish, Persian, Spanish, Tibetan and , methodology means group learning with a clear division of Romanian and Pular. The social orientation classes are aimed labour and roles. The teacher provides the tools enabling the at getting participants to function more independently in a participants to locate the information themselves (worksocially manner according to their ownstopzetten. skills. sheets, folders, internet), and2009 develop theVlaams Regeringacceptable het Besluit van deand Vlaamse gramma geltmake vanafchoices 1 januari in het necessary skills. Group Gewest work, interaction cooperation in Regering betreffende het opleggen Het besluitand is ook van toepassing Differentiated offering classroom are essential. van een administratieve geldboete In Vlaanderen is het hetthe onthaalbureau op rechthebbende inburgeraars die een The of the course consists of a varyingdat mixdeofopdracht twelve heeft om inbreuken vast aan content rechthebbenden en verplichte inburgeringscontract ondertekenden en Interactive and participatory themes: Belgium and Brussels, transport, employment, living, inburgeraars goed. Dat zogenaamde te stellen en die te melden aan de handdie onrechtmatig het inburgeringsproresidence statuses, free time,1 social educaThe classes are not purely aboutstopzetten. the transfer of knowledge, ‘boetebesluit’ regelt vanaf januarisecurity, health, havingsambtenaren. Indien de klacht gramma tion, interculturality, valuesgegrond and standards. 2009social in hetparticipation, Vlaams Gewest de toeis, kan er een -but interactive learning based on the specific questions and The offering account of the level of education, language needs of the participants. We thus expect participation passing van takes administratieve geldboeIn Vlaanderen is hetactive het onthaalbureau skills or the illiteracyinburgeraars of the participants. even- 2008 keurde from de theVlaamse participants todat work on their skills. is thus tes voor verplichte die: Thereeare 12 also septembre de opdracht heeft Everybody om inbreuken vast ing courses for people who cannot attend during the day.het Besluit van given and opportunities. is plenty Regering deresponsibilities Vlaamse te stellen en die teThere melden aan deofhandtime for information searches, exercises, educational games Regering betreffende het opleggen van havingsambtenaren. Indien de klacht Planning together in diverse groups een administratieve geldboete and assignments. brings aan recht- Sometimes gegrondthe is, teacher kan er een - a consultant Every two months new sessions start in different languagesen verplichte or expert into the classroom. Verandering hebbenden inburgeraars and in different locations. The course runs for an average of goed. Dat zogenaamde ‘boetebesluit’ ree 12 septembre 2008 keurde de Vlaamse six half-daysopof classes, Work skills Hetweeks, besluitusually is ookwith van four toepassing gelttotalling vanaf 1bejanuari 2009 in hetonVlaams Regering het Besluit van de Vlaamse tween 36 and 80 hours. The die starting point is always Immigrants have to face numerous difficultieshet in their lives.van rechthebbende inburgeraars een inGewestthe Hetquesbesluit is ook van toepassing Regering betreffende opleggen tions, interests andondertekenden skills of the participants themselves. Each The course skills for coping with these difburgeringscontract en die op rechthebbende inburgeraars dieworks een on the een administratieve geldboete aan rechtcourse participant is different. The course framework consists ficulties: building making choices, taking onrechtmatig het inburgeringsprogramma inburgeringscontract ondertekenden en up understanding, hebbenden en verplichte inburgeraars of the development objectives in the Teacher’sdie Manual. action. stopzetten. onrechtmatig het inburgeringsprogoed. Dat zogenaamde ‘boetebesluit’ regramma stopzetten. gelt vanaf 1 januari 2009 in het Vlaams Brussels The teacher: programme counsellor In Vlaanderen is het het onthaalbureau Gewest Het besluit is ook van toepassing Special attentionheeft is paid the Brussels The learning process takes place in an atmosphere of opendat de opdracht omto inbreuken vast institutions, services op rechthebbende inburgeraars die een and organisations. Short visits city assignments bring the ness, respect and trust.inburgeringscontract The teacher is not central to this, buten te stellen en die te melden aan and de handondertekenden city into the classroom.Indien de klacht proceeds on the basis of in relation tohet theinburgeringsproskills and queshavingsambtenaren. Verandering dieand onrechtmatig tions of the participants. gegrond is, kan er een gramma stopzetten. In Vlaanderen is het het onthaalbureau Values, standards, e 12 septembre 2008 keurde de Vlaamse dat de opdracht heeft om inbreuken vast Intraditions Vlaanderen isand het customs het onthaalbureau Much aspects andom values and vast Regering het Besluit van de Vlaamse te stellen en die te melden aanattention de hand-is paid to datcultural de opdracht heeft inbreuken standards. Thus freedom expression belief aan are considRegering betreffende het opleggen van havingsambtenaren. Indien de klacht te of stellen en die and te melden de handthe law, the principleIndien of solidarity, een administratieve geldboete aan rechtgegrond is, kan er een -ered, or equality beforehavingsambtenaren. de klacht discrimination and gender equality. hebbenden en verplichte inburgeraars gegrond is, kan er een goed. Dat zogenaamde ‘boetebesluit’ ree 12 septembre 2008 keurde de Vlaamse gelt vanaf 1 januari 2009 in het Vlaams Regering het Besluit van de Vlaamse e 12 septembre 2008 keurde de Vlaamse Gewest Het besluit is ook van toepassing Regering betreffende het opleggen van Regering het Besluit van de Vlaamse op rechthebbende inburgeraars die een een administratieve geldboete aan rechtRegering betreffende het opleggen van inburgeringscontract ondertekenden en hebbenden en verplichte inburgeraars een administratieve geldboete aan rechtdie onrechtmatig het inburgeringsprogoed. Dat zogenaamde ‘boetebesluit’ rehebbenden en verplichte inburgeraars
1818
19 19
Bisti Social quatiunt orientationtetumet in 2010 ecuside tetumete tetumete cus
In January, the team evaluated itself. This resulted in an action plan for the rest of the year. Every teacher is given an individual annual plan in order to gain a clear view of the workload. It ensures more rest, more time for exchanges and greater transparency of the work in the long term. The visit of the inspection team in April and the discussion of their findings with the team brought about a new dynamism. A Doing more with fewer resources step-by-step plan was formulated for the proposed changes. Regering het Besluit van de Vlaamse gramma stopzetten. gelt vanaf 1 januari 2009 in het Vlaams ¬ In 2010 the teachers Gewest worked Het more consciously on the basis The establishment in Koekelberg was closed. In February, the Regering betreffende het opleggen besluit is ook van toepassing of the teaching objectives. social orientation team moved to the office in the de is het het onthaalbureau van een administratieve geldboete In Philippe Vlaanderen op rechthebbende inburgeraars die een ¬ inbreuken Teachers now systematically with the CLIMO en Champagnestraat in theencentre of Brussels. aan rechthebbenden verplichte dat de opdracht heeft om vast work more inburgeringscontract ondertekenden We are doing more resources. In practice it comes inburgeraars goed.with Dat fewer zogenaamde te stellen en die te meldenmethodology. aan de handdie onrechtmatig het inburgeringspro¬ Theyde spent more timegramma on written class preparations. down to deploying thevanaf teachers more efficiently,havingsambtenaren. and serving ‘boetebesluit’ regelt 1 januari Indien klacht stopzetten. more larger groups without quality. 2009 and in het Vlaams Gewest desacrificing toegegrond is, kan er een -¬ They exchanged more class material and feedback among themselves. passing van administratieve geldboeIn Vlaanderen is het het onthaalbureau ¬ They their exercises practical more In organised 96 groupes die: of social orientation: tes2010, voor we verplichte inburgeraars e 12 septembre 2008 keurde de made Vlaamse dat demore opdracht heeftand omfocused inbreuken vast ¬ 37 in French Regering het Besluit vanondedeveloping Vlaamse skills. te stellen en die te melden aan de hand¬ They used van more well havingsambtenaren. thought-out audiovisualIndien material, (of which 1 course during the project 'Masir Avenir') Regering betreffende het opleggen de film klacht clipsaan andrechtdocumentaries. ¬ 24 in Arabic een administratieve geldboete gegrond is, kan er een ¬ They used the Internet more in the classroom. ¬ 9 in English Verandering hebbenden en verplichte inburgeraars ¬ 6 in Russian goed. Dat zogenaamde ‘boetebesluit’ ree 12 septembre 2008 keurde de Vlaamse ¬ Spanish Theineducational could spend timevan in 2010 on visitHet5 in besluit is ook van toepassing op gelt vanaf 1 januari 2009 het VlaamsassistantRegering hetmore Besluit de Vlaamse ¬ 4 in Turkish inburgeraars die een iningvan classes and coachingRegering betreffende new or temporary teachers. rechthebbende Gewest Het besluit is ook toepassing het opleggen van ¬ 3 in Tibetan burgeringscontract ondertekenden en die op rechthebbende inburgeraars die een een administratieve geldboete aan recht¬ 2 in Polish het inburgeringsprogramma onrechtmatig inburgeringscontract ondertekenden en hebbenden en verplichte inburgeraars ¬ 2 in Persian stopzetten. die onrechtmatig het inburgeringsprogoed. Dat zogenaamde ‘boetebesluit’ re¬ 1 in Dari (during the project 'Masir Avenir') gramma stopzetten. gelt vanaf 1 januari 2009 in het Vlaams ¬ in Dutch is het het onthaalbureau In 1Vlaanderen Gewest Het besluit is ook van toepassing ¬ in opdracht Pular dat1de heeft om inbreuken vast op rechthebbende inburgeraars die een ¬ stellen 1 in Romanian te en die te melden aan de handinburgeringscontract ondertekenden en havingsambtenaren. Indien de klacht Verandering die onrechtmatig het inburgeringsprogegrond is, kan er een gramma stopzetten. In Vlaanderen is het het onthaalbureau e 12 septembre 2008 keurde de Vlaamse dat de opdracht heeft om inbreuken vast In Vlaanderen is het het onthaalbureau Regering het Besluit van de Vlaamse te stellen en die te melden aan de handdat de opdracht heeft om inbreuken vast Regering betreffende het opleggen van havingsambtenaren. Indien de klacht te stellen en die te melden aan de handeen administratieve geldboete aan rechtgegrond is, kan er een havingsambtenaren. Indien de klacht hebbenden en verplichte inburgeraars gegrond is, kan er een goed. Dat zogenaamde ‘boetebesluit’ ree 12 septembre 2008 keurde de Vlaamse gelt vanaf 1 januari 2009 in het Vlaams Regering het Besluit van de Vlaamse e 12 septembre 2008 keurde de Vlaamse Gewest Het besluit is ook van toepassing Regering betreffende het opleggen van Regering het Besluit van de Vlaamse op rechthebbende inburgeraars die een een administratieve geldboete aan rechtRegering betreffende het opleggen van inburgeringscontract ondertekenden en hebbenden en verplichte inburgeraars een administratieve geldboete aan rechtdie onrechtmatig het inburgeringsprogoed. Dat zogenaamde ‘boetebesluit’ rehebbenden en verplichte inburgeraars In 2010 the social orientation offering was more diverse. We investigated and improved the organisational processes. We deployed the available resources more efficiently. The inspection team visit in April gave fresh impetus to the social orientation team. We drew up a step-by-step plan to strengthen our approach.
–
Annual report 2010 | bon vzw
Regering het Besluit van de Vlaamse gramma stopzetten. gelt vanaf 1 januari 2009 in het Vlaams Regering betreffende het opleggen Gewest Het besluit is ook van toepassing van een administratieve geldboete In Vlaanderen is het het onthaalbureau op rechthebbende inburgeraars die een aan rechthebbenden en verplichte dat de opdracht heeft om inbreuken vast inburgeringscontract ondertekenden en inburgeraars Even more diverse goed. Datoffering zogenaamde The aan presence of social participation consultants in the staff room te stellen en die te melden de handdie onrechtmatig het inburgeringspro‘boetebesluit’ regelt vanaf 1 januari havingsambtenaren. Indien and in de the klacht team consultations grammahas stopzetten. had a very energising effect. 2009 hetclass Vlaams Gewest de even toe- more diverse, In 2010inthe offering became gegrond withis, courses kan er een -The social participation class and the ‘Belgian in the classroom’ passinginvan offered Romanian administratieve and Pular. geldboeThere is a wider offering for illiterformula are now firm features In Vlaanderen of the offering. is het het onthaalbureau tes participants, ate voor verplichte and inburgeraars the offering indie: ‘minority’ languages e 12 septembre (Turkish,2008 keurde de Vlaamse dat de opdracht heeft om inbreuken vast Spanish, Russian, Tibetan, Farsi) continued. Regering het Besluit van The teachers de Vlaamse provide a service for De an organisation that te stellen enMeeting, die te melden aan de handRegering betreffende het works opleggen in Brussels van with undocumented havingsambtenaren. migrants, Indien and for deBroodje klacht In 2010 the social orientation team systematically een considered administratieve the geldboete Brussel,aan in their recht-lunch-break gegrond offering is, kan for er commuters. een environment and sustainability, which led to the hebbenden Verandering team changing en averplichte As ofinburgeraars November, the social orientation team could again make use few habits: they make fewer photocopies. And they goed.give Dat special zogenaamde ‘boetebesluit’ of an offering ‘Dutch reon e the 12shop septembre floor’. The 2008 level keurde of Dutch de Vlaamse among Het besluit is classes. environmental ook vanAtoepassing team member op and agelt consultant vanaf 1from januari 2009 theinteachers het Vlaams is improving Regering substantially. het Besluit van de Vlaamse rechthebbende the Brussels Institute inburgeraars of Environmental die een inManagement Gewest conducted Het besluit a is ook van toepassing Regering betreffende het opleggen van burgeringscontract successful awareness ondertekenden campaign in en thisdie respect. op rechthebbende inburgeraars Outlook diefor een2011 een administratieve geldboete aan rechtonrechtmatig het inburgeringsprogramma inburgeringscontract ondertekenden en hebbenden en verplichte inburgeraars stopzetten. In 2010 the team worked closely with the programme die onrechtmatig counsel- het inburgeringspro¬ Prepare follow-up visit goed. of the Datinspection zogenaamde team‘boetebesluit’ (April 2011).relors. Every two months the teachers and programme gramma counsellors stopzetten. ¬ Apply and crystallise the geltintegrated vanaf 1 januari objectives 2009 framework in het Vlaams more consult and evaluate In Vlaanderen is het matters. het onthaalbureau intensively, together with Gewest theHet programme besluit is counsellors ook van toepassing team. dat de opdracht heeft om inbreuken vast ¬ Continue the social orientation op rechthebbende courses ininburgeraars Pular, Romanian die een and te stellen The youngen adult die project, te melden withaan thede support hand-of the European Refugee Tibetan. inburgeringscontract ondertekenden en 2 havingsambtenaren. Fund , was an unforgettable Indien experience. de klachtTwo teachers Verandering are working ¬ Internet connection and diePCs onrechtmatig in all classrooms het inburgeringsproand creation of a gegrond on the project, is, kan one er een of -whom in Pashtu and Dari who was spe computer room. gramma stopzetten. cially recruited for this purpose. The other team In members Vlaanderen advise is het het onthaalbureau e and 12assist septembre these 2008 two. keurde de Vlaamse dat de opdracht heeft om inbreuken vast In Vlaanderen is het het onthaalbureau Regering het Besluit van de Vlaamse te stellen en die te melden aan de handdat de opdracht heeft om inbreuken vast Regering betreffende In 2010 we received many het opleggen visitors and vaninterested havingsambtenaren. parties in the Indien de klacht te stellen en die te melden aan de handeen administratieve classrooms: other teachers, geldboete a trainee, aan rechtmedia people, gegrond people is, kan fromer een havingsambtenaren. Indien de klacht hebbenden partner organisations. en verplichte inburgeraars gegrond is, kan er een goed. Dat zogenaamde ‘boetebesluit’ ree 12 septembre 2008 keurde de Vlaamse gelt vanaf 1 januari 2009 in het Vlaams Regering het Besluit van de Vlaamse e 12 septembre 2008 keurde de Vlaamse Gewest Het besluit is ook van toepassing Regering betreffende het opleggen van Regering het Besluit van de Vlaamse op rechthebbende inburgeraars die een een administratieve geldboete aan rechtRegering betreffende het opleggen van inburgeringscontract ondertekenden en hebbenden en verplichte 2_ Read inburgeraars more about Masir Avenir eenonadministratieve page 24. geldboete aan rechtdie onrechtmatig het inburgeringsprogoed. Dat zogenaamde ‘boetebesluit’ rehebbenden en verplichte inburgeraars
21 21
2020
BistiGuidance quatiunt tetumet ecuside tetumete tetumete cus
Guidance is increasingly tending towards a form of process counselling to facilitate the immigrant’s long-term independence. The programme counsellor combines a coaching approach with a problem-solving attitude.
Guidance pays special attention to: ¬ Charting the immigrant’s skills and ambitions. ¬ Supporting the selection process. ¬ Directing the immigrant to relevant initiatives according to the programme and needs. ¬ Managing the programme on the basis of integrated action. ¬ Diploma assessment. ¬ Administrative work. Regering het Besluit van de Vlaamse gramma stopzetten. gelt vanaf 1 januari 2009 in het Vlaams ¬ Developing a network for the purpose of organising Regering betreffende het opleggen Gewest Het besluit is ook van toepassing a quality service. van een administratieve geldboete In Vlaanderen is het het onthaalbureau op rechthebbende inburgeraars die een ¬ Professionalisation aan rechthebbenden en verplichte and fostering dat deexpertise. opdracht heeft om inbreuken vast inburgeringscontract ondertekenden en inburgeraars goed. Dat zogenaamde te stellen en die te melden aan de handdie onrechtmatig het inburgeringspro‘boetebesluit’ regelt vanaf 1 januari havingsambtenaren. Indien de klacht gramma stopzetten. 2009 in het Vlaams Gewest de toegegrond is, kan er een passing van administratieve geldboeIn Vlaanderen is het het onthaalbureau tes voor verplichte inburgeraars die: e 12 septembre 2008 keurde de Vlaamse dat de opdracht heeft om inbreuken vast Regering het Besluit van de Vlaamse te stellen en die te melden aan de handRegering betreffende het opleggen van havingsambtenaren. Indien de klacht een administratieve geldboete aan rechtgegrond is, kan er een Verandering hebbenden en verplichte inburgeraars Radical reorganisation goed. Dat zogenaamde ‘boetebesluit’ ree 12 septembre 2008 keurde de Vlaamse Het besluit is ook van toepassing op gelt vanaf 1 januari 2009 in het Vlaams Regering het Besluit van de Vlaamse rechthebbende bon has reducedinburgeraars the number ofdie establishments een infrom Gewest four Het to three. besluit is ook van toepassing Regering betreffende het opleggen van burgeringscontract On an annual basisondertekenden 21 programme en counsellors die share op rechthebbende the work. A inburgeraars die een een administratieve geldboete aan rechtonrechtmatig het inburgeringsprogramma inburgeringscontract ondertekenden en hebbenden en verplichte inburgeraars team of five reception staff support them. stopzetten. die onrechtmatig het inburgeringsprogoed. Dat zogenaamde ‘boetebesluit’ re1,550 immigrants decided to take up the offer, 1,377 gramma successfully stopzetten. gelt vanaf 1 januari 2009 in het Vlaams In Vlaanderen completed the isprogramme. het het onthaalbureau They included illiterate people, 121 Gewest Het besluit is ook van toepassing datwhom of de opdracht did notheeft speak omany inbreuken language vastother than their mother op rechthebbende inburgeraars die een te tongue. stellenInen thedie summer te melden of 2010 aan three de handprogramme counsellors set inburgeringscontract ondertekenden en havingsambtenaren. about supervising the selection Indien de process klachtfor around Verandering 30 minor asydie onrechtmatig het inburgeringsprolum gegrond seekers. is, kan Theerintensive een - counselling led to future prospects in gramma stopzetten. the medium to long term. The programme counsellors In Vlaanderen directed is het het onthaalbureau e 12 septembre 195 children to 2008 primary keurde or secondary de Vlaamse education.dat In addition de opdracht theyheeft om inbreuken vast In Vlaanderen is het het onthaalbureau Regering are the contact het Besluit point forvan 45 participants de Vlaamsein Flanders. te stellen en die te melden aan de handdat de opdracht heeft om inbreuken vast Regering betreffende het opleggen van havingsambtenaren. Indien de klacht te stellen en die te melden aan de handeen administratieve Recruitment is a shared geldboete responsibility. aan rechtThe recruitment gegrond working is, kan er een havingsambtenaren. Indien de klacht hebbenden group devisesenstrategies. verplichte Theinburgeraars programme counsellors support the gegrond is, kan er een goed. Dat zogenaamde recruitment campaigns and ‘boetebesluit’ man the bon re- stand e at12 local septembre markets.2008 keurde de Vlaamse gelt vanaf 1 januari 2009 in het Vlaams Regering het Besluit van de Vlaamse e 12 septembre 2008 keurde de Vlaamse Gewest The programme Het besluit counsellors is ook vanwork toepassing structurally together Regering betreffende with the het opleggen van Regering het Besluit van de Vlaamse op rechthebbende social translation agency, inburgeraars Brusseldie Onthaal. een bon iseen involved administratieve in the geldboete aan rechtRegering betreffende het opleggen van inburgeringscontract evaluation of their service. ondertekenden The partnership en will take hebbenden further shape en verplichte inburgeraars een administratieve geldboete aan rechtin die2011. onrechtmatig het inburgeringsprogoed. Dat zogenaamde ‘boetebesluit’ rehebbenden en verplichte inburgeraars
–
Guidance in 2010
Annual report 2010 | bon vzw
Integrated objectives framework key
Outlook for 2011
Guidance is aiming for a stronger relationship between social orientation and guidance. There are two collective workshops: one on educational programmes and one on circumcision of women. The programme counsellors attend crucial teaching occasions, and the social orientation teachers involve the programme counsellors in the substance of their lessons. One programme counsellor gives lessons on active citizenship.
¬ The possibilities of the integrated objectives framework will be investigated on different levels and in the various sub-teams. The experience and expertise arising from this will be disseminated by the members of the trial group and the coordinators. ¬ The skills profile of the programme counsellor will be refined.
¬ The cooperation and harmonisation between the sub-operations Social orientation teachers and programme counsellors work toof guidance, social participation and social orientation will be gether with integrated objectives methodology further explored. Regering hetthe Besluit van de Vlaamseframework gramma stopzetten. gelt vanaf 1 januari 2009 in het Vlaams of the Flemish government: here, working together on the skills Regering betreffende het opleggen Gewest Het besluit is ook van toepassing of participants is key. geldboete This framework is further illustrated vanthe een administratieve In Vlaanderen is het het onthaalbureau op rechthebbende inburgeraars die een in the dialogue between and programme counsellors. aan rechthebbenden en teachers verplichte dat de opdracht heeft om inbreuken vast inburgeringscontract ondertekenden en Programme counsellors the social orientationteteam to explain inburgeraars goed. Datvisit zogenaamde stellen en die te melden aan de handdie onrechtmatig het inburgeringsprothe integrated objectives framework. Programmehavingsambtenaren. counsellors have ‘boetebesluit’ regelt vanaf 1 januari Indien de klacht gramma stopzetten. got together in a trialGewest group. Indea toenumber of meetings con-er een 2009 in het Vlaams gegrondthey is, kan vert the theoretical framework geldboeinto guidelines for daily practice. passing van administratieve In Vlaanderen is het het onthaalbureau tes voor verplichte inburgeraars die: e 12 septembre 2008 keurde de Vlaamse dat de opdracht heeft om inbreuken vast For practical reasons, and with regard to content, the reception Regering het Besluit van de Vlaamse te stellen en die te melden aan de handstaff and social participation consultants are moreRegering betreffende closely involved het opleggen van havingsambtenaren. Indien de klacht in the team meetings of the programme counsellors. Thus they geldboete aan rechteen administratieve gegrond is, kan er een can more easily make and observe shared agreements. Theyen at-verplichte inburgeraars Verandering hebbenden tune responsibilities and roles better to one another. goed. Dat zogenaamde ‘boetebesluit’ ree 12 septembre 2008 keurde de Vlaamse Het besluit is ook van toepassing op gelt vanaf 1 januari 2009 in het Vlaams Regering het Besluit van de Vlaamse In the monthly consultation, service and is ook van toepassing rechthebbende inburgeraars the die boundary een in- between Gewest Het besluit Regering betreffende het opleggen van coaching in guidance is explored inenorder skills clusters inburgeraars die een burgeringscontract ondertekenden die to obtain op rechthebbende een administratieve geldboete aan rechtthat lie at thehet basis of a uniform guidance profile. Programme onrechtmatig inburgeringsprogramma inburgeringscontract ondertekenden en hebbenden en verplichte inburgeraars counsellors invited to share het inburgeringsprostopzetten. and social participation consultants aredie onrechtmatig goed. Dat zogenaamde ‘boetebesluit’ retheir knowledge. They consider more efficient processes in guidgramma stopzetten. gelt vanaf 1 januari 2009 in het Vlaams ance. In Vlaanderen is het het onthaalbureau Gewest Het besluit is ook van toepassing dat de opdracht heeft om inbreuken vast op rechthebbende inburgeraars die een te stellen en die te melden aan de handinburgeringscontract ondertekenden en havingsambtenaren. Indien de klacht Verandering die onrechtmatig het inburgeringsprogegrond is, kan er een gramma stopzetten. In Vlaanderen is het het onthaalbureau e 12 septembre 2008 keurde de Vlaamse dat de opdracht heeft om inbreuken vast In Vlaanderen is het het onthaalbureau Regering het Besluit van de Vlaamse te stellen en die te melden aan de handdat de opdracht heeft om inbreuken vast Regering betreffende het opleggen van havingsambtenaren. Indien de klacht te stellen en die te melden aan de handeen administratieve geldboete aan rechtgegrond is, kan er een havingsambtenaren. Indien de klacht hebbenden en verplichte inburgeraars gegrond is, kan er een goed. Dat zogenaamde ‘boetebesluit’ ree 12 septembre 2008 keurde de Vlaamse gelt vanaf 1 januari 2009 in het Vlaams Regering het Besluit van de Vlaamse e 12 septembre 2008 keurde de Vlaamse Gewest Het besluit is ook van toepassing Regering betreffende het opleggen van Regering het Besluit van de Vlaamse op rechthebbende inburgeraars die een een administratieve geldboete aan rechtRegering betreffende het opleggen van inburgeringscontract ondertekenden en hebbenden en verplichte inburgeraars een administratieve geldboete aan rechtdie onrechtmatig het inburgeringsprogoed. Dat zogenaamde ‘boetebesluit’ rehebbenden en verplichte inburgeraars
23 23
2222
as atetumet second BistiDutch quatiunt language (NT2) ecuside tetumete tetumete cus –
In Brussels, everything is spoken: French, Arabic, English, and dozens of other languages. There is also the Brussels dialect and Dutch. For decades French has been the key language and Dutch has been in a minority position.
Nevertheless, Dutch is holding its own. The interest in learning Dutch is immense. The number of participants in adult education is on the rise. Administrative offices are speaking Dutch more often. And the Dutch-speaking Regering het Besluit schools vanare depopular. Vlaamse gramma stopzetten. gelt vanaf 1 januari 2009 in het Vlaams Regering betreffende het opleggen Gewest Het besluit is ook van toepassing van een administratieve The Dutchgeldboete foundation course isInan Vlaanderen importantispart hetofhet theonthaalbureau integration programme op rechthebbende in Flanders and inburgeraars in multilingual die een aan rechthebbenden Brussels en verplichte as this basic knowledge also helps people to participate in Brusselsinburgeringscontract society. dat de opdracht heeft om inbreuken vast ondertekenden en inburgeraars goed. Dat zogenaamde te stellen en die te melden aan de handdie onrechtmatig het inburgeringspro‘boetebesluit’ regelt In practice, vanaf 1immigrants januari take Dutch havingsambtenaren. courses in adult Indien education. de klacht The impetus gramma for this isstopzetten. the result of close coo2009 in het Vlaams Gewest de toe-bon, the Huis peration between gegrond van het is, kan Nederlands er een - and the NT2 schools. Each one does its bit and makes passing van administratieve its specific contribution. geldboe- As a result of these arrangements the NT2 course isInas Vlaanderen closely aligned is hetas hetpossible onthaalbureau in tes voor verplichte practice inburgeraars to the social die: orientation e 12classes septembre with2008 regard keurde to content. de Vlaamse The course dat participant de opdracht follows heeft a logical om inbreuken path, vast without stumbling from one component Regering het to the Besluit next.van At the de end Vlaamse of the socialteorientation andteNT2 courses stellen en die melden aan the de handparticipant is awarded an integration Regering betreffende certificate. het opleggen van havingsambtenaren. Indien de klacht een administratieve geldboete aan rechtgegrond is, kan er een Verandering hebbenden en verplichte inburgeraars goed. Dat zogenaamde ‘boetebesluit’ ree 12 septembre 2008 keurde de Vlaamse Het besluit is ook van toepassing op gelt vanaf 1 januari 2009 in het Vlaams Regering het Besluit van de Vlaamse rechthebbende inburgeraars die een inGewest Het besluit is ook van toepassing Regering betreffende het opleggen van burgeringscontract ondertekenden en die op rechthebbende inburgeraars die een een administratieve geldboete aan rechtonrechtmatig het inburgeringsprogramma inburgeringscontract ondertekenden en hebbenden en verplichte inburgeraars stopzetten. die onrechtmatig het inburgeringsprogoed. Dat zogenaamde ‘boetebesluit’ regramma stopzetten. gelt vanaf 1 januari 2009 in het Vlaams In Vlaanderen Participants in the is het social het orientation onthaalbureau course complete their inteFree of charge Gewest Het besluit is ook van toepassing dat de opdracht gration process heeft with aom foundation inbreukencourse vast in Dutch as a second op rechthebbende inburgeraars die een te language stellen en (NT2). die te melden aan de handAnybody who lives in theinburgeringscontract Brussels Region could ondertekenden register for Dutch en havingsambtenaren. Indien de klacht Verandering onrechtmatig het inburgeringsproclasses free of charge indie 2010. Course participants with an integegrond In Brussels is,society kan er the eeninterest in learning and using Dutch is growgration contract are given gramma an exemption stopzetten. for grades 1.1 and 1.2. ing, even though fewer people are speaking Dutch In atVlaanderen home. Dutch is het hetAnyone onthaalbureau awarded an integration certificate is given an extra exe 12 is regarded septembre less 2008 as a characteristic keurde de Vlaamse of a languagedat community de opdracht andheeft om emption inbreuken up tovast grade 2.4.Inbon Vlaanderen contributesistohet thehet costs onthaalbureau of the course Regering more as anhet instrument Besluit facilitating van de Vlaamse participation inteDutch-speaking stellen en die te melden material. aan deDespite hand- the financial dat de pressure opdracht that heeftis om alsoinbreuken increasingvast on Regering betreffende het opleggen havingsambtenaren. Indien de klacht te stellen en die te melden de handeducation and in the labour market in van Brussels. Moreover, an extra integration, the basic package for immigrants at bonaan remains free een administratieve gegrond is, kan er een -of charge. havingsambtenaren. Indien de klacht language is a way ofgeldboete picking upaan an rechtextra bit of culture. hebbenden en verplichte inburgeraars gegrond is, kan er een goed. Dat zogenaamde ‘boetebesluit’ ree 12 septembre 2008 keurde de Vlaamse In Flanders there is considerable pressure on schools and somegelt vanaf 1 januari 2009 in het Vlaams Regering het Besluit van times dethere Vlaamse are waiting elists. 12 septembre In Brussels 2008 the situation keurde de is more Vlaamse faGewest Het besluit is ook van toepassing Regering betreffende het vourable: opleggen the van situation isRegering being closely het Besluit monitored. van de Vlaamse op rechthebbende inburgeraars die een een administratieve geldboete aan rechtRegering betreffende het opleggen van inburgeringscontract ondertekenden en hebbenden en verplichte inburgeraars een administratieve geldboete aan rechtdie onrechtmatig het inburgeringsprogoed. Dat zogenaamde ‘boetebesluit’ rehebbenden en verplichte inburgeraars
NT2 in 2010
Jaarverslag 2010 | bon vzw
Monitoring by managers and bon groups
'Maatwerkhoeken'
Just as in the social orientation classes, the participants are supervised individually in their basic Dutch course by their programme counsellors. In addition each NT2 group is managed by a programme counsellor who liaises between the NT2 teacher and the participants on the one hand, and the colleague programme counsellors on the other. This manager supplies all information on content and practical matters to his colleagues.
The methodology of the social orientation classes is linked to guidance and NT2. For NT2, bon and the Huis van het Nederlands Brussel has decided to continue the pilot project in which immigrants can learn Dutch in a diversified way following the 'maatwerkhoeken' methodology. The social perspective in which the immigrant works in social orientation is extended to NT2. The participant increasingly – and rightly so – decides on the leitmotiv for his own programme himself.
Thus programme counsellors are systematically given feedback on their customers without overloading the teacher.gramma But thisstopzetten. system With Brusselleer this exchange of content is the most in Regering het Besluit van de Vlaamse gelt vanaf 1 januari 2009 in advanced het Vlaams is of coursebetreffende only possiblehet by the grace of the sustained system of practice: social orientation teachers, programme and Regering opleggen Gewest Het besluit is ookcounsellors van toepassing closed bon groups. teachers meet each op other, examine educational material, and van een administratieve geldboete In Vlaanderen is het hetNT2 onthaalbureau rechthebbende inburgeraars die een invite one another their classes. aan rechthebbenden en verplichte dat de opdracht heeft om inbreuken vast to attend inburgeringscontract ondertekenden en inburgeraars goed. Dat zogenaamde te stellen en die te melden aan de handdie onrechtmatig het inburgeringsproCooperation ‘boetebesluit’ regelt vanaf 1 januari havingsambtenaren. Indien de klacht gramma stopzetten. 2009 in het Vlaams Gewest de toegegrond is, kan er een -Outlook for 2011 The system NT2 groups that geldboeonly consist of bon course participassing vanofadministratieve In Vlaanderen is het het onthaalbureau pants wasverplichte maintainedinburgeraars in 2010. The die: cooperation between bon and2008 keurde ¬ Brusselleer and Bru-taal immigrants tes voor e 12 septembre de Vlaamse datwill de examine opdrachthow heeftunskilled om inbreuken vast its NT2 partners CVO Brussel, CVO Lethas and CBERegering Brusselleer can their Dutch in the en lower Theaan specific pur- hetwas Besluit van depractice Vlaamse te stellen die grades. te melden de handconfirmed. It remained a priority that the NT2 course is as closely poses project continued and expanded. Regering betreffende het opleggen vanwill be havingsambtenaren. Indien de klacht aligned as possible with the social orientation course. The sched- geldboete aan rechteen administratieve gegrond is, kan er een ules of bon and the NT2 partners are examined hebbenden side by side en andverplichte ¬ The Huis van het Nederlands and the schools will look at how Verandering inburgeraars discussed. CVO Lethas continues to organise evening groups for immigrantsrecan be given in course goed. Dat zogenaamde ‘boetebesluit’ e 12priority septembre 2008 availability. keurde de Vlaamse immigrants. Brussel also organises decelerated Het besluit CVO is ook van now toepassing op gelt vanaf cours1 januari 2009 in het Vlaams Regering het Besluit van de Vlaamse 3 es . And very well-attended organised with is ook ¬ van Thetoepassing referral procedures and the information exchange with van the rechthebbende inburgeraars groups die eenare in-routinelyGewest Het besluit Regering betreffende het opleggen Brusselleer. In all schools we are continuing Huis and be improved. burgeringscontract ondertekenden en die the 'maatwerkhoeken' op rechthebbende inburgeraars dieschools een will een administratieve geldboete aan rechtmethod (see below) in a pilot project. onrechtmatig het inburgeringsprogramma inburgeringscontract ondertekenden en hebbenden en verplichte inburgeraars stopzetten. die onrechtmatig het inburgeringsprogoed. Dat zogenaamde ‘boetebesluit’ reEvery day we work more closely with the Huis van het Nederlands gramma stopzetten. gelt vanaf 1 januari 2009 in het Vlaams Brussel. The Huis and het bononthaalbureau evaluate their referrals, and more imIn Vlaanderen is het Gewest Het besluit is ook van toepassing migrants are finding way to bonvast via the Huis. The Huis has dat de opdracht heefttheir om inbreuken op rechthebbende inburgeraars die een access to the bonteserver foraan NT2deand it is immediately informed te stellen en die melden handinburgeringscontract ondertekenden en if the demand for courses exceeds the supply. Verandering havingsambtenaren. Indien de klacht die onrechtmatig het inburgeringsprogegrond is, kan er een gramma stopzetten. In Vlaanderen is het het onthaalbureau e 12 septembre 2008 keurde de Vlaamse dat de opdracht heeft om inbreuken vast In Vlaanderen is het het onthaalbureau Regering het Besluit van de Vlaamse te stellen en die te melden aan de handdat de opdracht heeft om inbreuken vast Regering betreffende het opleggen van havingsambtenaren. Indien de klacht te stellen en die te melden aan de handeen administratieve geldboete aan rechtgegrond is, kan er een havingsambtenaren. Indien de klacht hebbenden en verplichte inburgeraars gegrond is, kan er een goed. Dat zogenaamde ‘boetebesluit’ ree 12 septembre 2008 keurde de Vlaamse gelt vanaf 1 januari 2009 in het Vlaams Regering het Besluit van de Vlaamse e 12 septembre 2008 keurde de Vlaamse 3_ Decelerated courses have a larger of class hours Regering betreffende het opleggen van Gewest Het besluit is ook vannumber toepassing Regering het Besluit van de Vlaamse hours compared inburgeraars to 80 or 120 hours). op(180 rechthebbende die een een administratieve geldboete aan rechtRegering betreffende het opleggen van inburgeringscontract ondertekenden en hebbenden en verplichte inburgeraars een administratieve geldboete aan rechtdie onrechtmatig het inburgeringsprogoed. Dat zogenaamde ‘boetebesluit’ rehebbenden en verplichte inburgeraars
25
24
Masir Avenir
is the very first integration course for minors In the summer of 2010 bon organised the very first integration course for minors. For two months in July and August, bon teachers and programme counsellors set about working with two language groups of young people aged between 16 and 18. The young people who participate in the project, just like adult newcomers who enrol on an integration programme, are given social orientation courses and Dutch and French language courses. And there is more: various sociocultural activities are organised and camps and weekends are planned. For example, a weekend by the coast is on the agenda. Many sociocultural activities are organised together with vzw JES (Jeugd en Stad), which is responsible for activities that stimulate the group dynamics, and for enriching multimedia activities.
Real need for this project Young people who are 16 or 17 years old when they arrive in Belgium have particularly little time to develop and successfully complete a school career. When they arrive here, they are enrolled in reception classes where the emphasis is on acquiring the language, so as to then progress in the direction that is most suitable for the young person concerned. Young people of 16 or 17 years have very little time for substantial lessons on Belgian society. As a result, many of these young people are not sufficiently motivated to continue studying after they reach 18, meaning that they are then inadequately equipped to enter the labour market. Jaarverslag 2010 | bon vzw
For these young people, no integration programme is available until they reach 18. Nevertheless, we regularly find that these young adults ask to enrol on an integration programme. This programme consists of a package of social orientation classes in a contact language. The lessons are given in the classroom and there is also active exploration on the ground. Subjects such as values and standards, employment, educational opportunities and the health system are dealt with extensively. In addition there is guidance. This is individual guidance helping the young person to explore the best route to achieve his objectives: Further studies? Vocational training? VDAB route? Improve NT2 (Dutch as a second language) or FLE (French as a second language)? Combination of study and work? Sociocultural activities? Voluntary work? Also the teachers of the reception classes indicated that a summer school for adolescents would be good to freshen up the language knowledge already acquired. We run this project in the summer, a period when other young people are on holiday. That is why we also provide leisure activities and trips. When staying on location, we work on the group dynamics and the well-being of the young people. At these times programme counsellors and young people consider their own future goals.
Project with funds from the European Refugee Fund The bon project was also financed by the European Refugee Fund. This is a European subsidy that the member states themselves can award to organisations working for refugees. The subsidy enables organisations to try out new things in their operation, structures or target groups. This project is also a unique opportunity for bon to take up a new challenge. In order to bring the very first integration course for young people to a successful conclusion, a teacher and three programme counsellors were temporarily given new responsibilities. Together with the project manager and three temporary teachers, they guided the young people through the programme over these two months.
Masir Avenir You can also check out the full integration programme at: http://masiravenir.wordpress.com. Its title is a symbol for the entire project: ‘Masir Avenir’ is Dari and French for ‘the road to the future’.
ma sir avenir
27
26
i nt e r v
iew w
ya ssineith chaib
Thousands of people come to bon to take social orientation and Dutch courses and to be guided individually by programme counsellors and career orientation consultants. bon also has two enthusiastic social participation consultants who encourage participants to actively participate in Brussels social life through voluntary work, sports and culture, or by initiatives in selfhelp organisations, neighbourhood participation or parental participation in their children’s school. I spoke to Yassine Chaib, one of the four bon ambassadors: volunteers that bon uses to make its programme better known in Brussels. By Awet Desta Aregawi, programme counsellor at bon
Annual report 2010 | bon vzw
bon uses ‘ambassadors’ to publicise its work Where do you come from, Yassine? “I come from Morocco. I have lived in Belgium since 2008. In my country I studied law and took an IT course. In May 2009 I came to bon Schaarbeek. I registered for the social orientation course. You registered me yourself, don’t you remember?” (laughs)
Why bon? “I had friends who had taken the programme. They were satisfied with it and grateful. As a newcomer I also wanted to know my rights and obligations. I have learned a lot. The bon programme opened my eyes. The class was taught in my own language, in Arabic, so it was very clear. The teacher ensured that the class was as interactive as possible. We went on trips where we were introduced to many important organisations, such as the health service, ACTIRIS and VDAB, the parliament, a city in Belgium and much more.”
Yassine Chaib, one of the four bon ambassadors: “Voluntary work is also good for my cv.”
Why do you do voluntary work? "I like to spend my time usefully. Moreover I meet many interesting people when I do voluntary work. It is also good for my CV. When I am looking for a job most employers ask whether I have experience in Belgium. With my experience as a volunteer I can demonstrate that I have worked in Belgium. And voluntary work helps me to improve my Dutch. I have taken Dutch lessons since September 2010 at level 2.1. The lessons are essential, but practising it in the real world supplements it perfectly.”
Can you give a couple of examples of your voluntary work in Belgium? “I worked on a project with bon and the Pianofabriek. The volunteers were newcomers from different countries: Brazil, Belarus, Ivory Coast, Algeria and Morocco. The aim was to make short videos of around one minute with sound, but wit-
hout musical instruments or words. You can watch the film on YouTube. (“Poëzie van geluid" – www.aifoon.org) I also help with recruitment campaigns. I worked on the market campaigns of 2009 and 2010. bon takes its caravan to the markets to make its programme known to people of a foreign origin. At these markets, together with the bon staff, I give information on bon and what I have learned there.” Yassine is doing his best to be bilingual as quickly as possible. He already speaks decent French and Dutch. I hope that the voluntary work that he does at bon and other organisations will help him find a permanent job.
“In Belgium, one and a half million people (1 in 6) do five hours of voluntary work per week on average.” (Source: http://www. vrijwilligersjobs.be)
29
28
Life career orientation
Life career orientation in 2010 Professional career orientation
Everybody has – greater or lesser – prospects. Life career orientation looks for ways of combining these different prospects. Participants want to complete or embark on their school career, and often combine it with a job. Others learn the tricks of the trade through voluntary work. Participants often deliberately choose to follow different programmes at the same time. With life career orientation, bon gives the participants some winning cards. All relevant aspects of a person’s life are examined, depending on the proposed career. bon builds up strong internal and external partnerships. Internally there are two social participation employees who are available and provide informative classes. In order to bring the participants even closer to Brussels society, they bring in volunteers who join the discussion with the course participants in the social orientation classes. Externally we work closely with partners who are responsible for the secondary programme, such as the employment partners ACTIRIS, VDAB and Tracé. Or partners who help guide people into higher education such as SIEP and the intermediary body for educational integration programmes. Life career orientation is the leitmotiv in the entire programme of the participant. From the intaker, to the social orientation teacher, to the programme counsellor: they all pay continual attention to this aspect. They all involve the internal and external partners in the discussions.
The partnership with the career orientation partners, ACTIRIS, VDAB and Tracé Brussel, has been evaluated as positive and extended for three years.
agency and an intermediary body. This project for an intermediary body was only budgeted for one year, so the partnership ended on 1 September 2010.
Social career orientation The decentralised approach is strengthened. Every establishment organises duty staff for professional career orientation, together with ACTIRIS and VDAB. In order to ensure continuity and smooth teamwork, permanent consultants are employed in the different establishments. Tailor-made work was an action point in 2010. Course participants who opt for a Dutch-speaking programme are referred directly to a VDAB consultant for a closing meeting. Those who choose a French-speaking programme are given a closing meeting with ACTIRIS.
In 2010 there were two social participation consultants. In classes, activities and individual meetings, they created the opportunity to discuss: ¬ Social activities through voluntary work; ¬ Neighbourhood or parental participation; ¬ Participation in cultural activities or sports. With the integrated objectives framework in mind, they strengthen the link between social participation and the other teams. The consultants are attached to the different establishments. They take care of availability, the classes and activities.
Educational career orientation A great deal of work is now being done on a methodology that the participant can use in his programme, but also in NT2 and subsequently, in order to give him a firm base to help him achieve his objectives.
Immigrants who would like to study further have to contend with a lot of barriers. Can the equivalence of a diploma from any studies in their country of origin also be taken into account? Are these studies in the country of origin also the right choice of study in Belgium? Do these studies meet social needs, or do the individual’s interests lie elsewhere? Are there financial hurdles to overcome? And language is also an important challenge when it comes to embarking on these fully-fledged studies. Those who are interested in starting or continuing studies are given information on this in the social orientation classes. For individual and more detailed questions, the course participant can contact his programme counsellor. It is not easy for the programme counsellor either. Every programme counsellor is naturally familiar with education and the various opportunities. He can draw up a diploma equivalence file for the course participant, but as soon as the questions become more specific, the programme counsellor quickly becomes short of time. That is why bon also fully participates in the Consortium L4 project to build up an intermediary body for educational integration programmes in Flemish-Brabant and Brussels. A project assistant regularly works together with the programme counsellors. They answer the questions of the course participants and those that were too specialised for the programme counsellors. They also drew up a plan for possible cooperation between a reception
Annual report 2010 | bon vzw
In order to consolidate the network, the consultants represent bon in different organisations. The closer cooperation with different organisation ensures better services. A few examples of these organisations: GC De Pianofabriek, GC De Rinck, vzw Foyer, A place to live, Soep- en Infopunt (Vluchtelingenwerk Vlaanderen), Vakantieparticipatie, Harmonie social services centre, Kind en Preventie consultatiebureaus, Zita inloopteam, Espace Magh, Getbasic vzw, Verzorgingscentrum Pacheco, Huis der Gezinnen and various neighbourhood initiatives. Activities such as ‘Belgian in the Classroom’ ensure exchanges between the immigrant and Belgian society.
Voluntary work Increasing numbers of immigrants are using the consultants in their search for voluntary work. Many consider voluntary work as a step towards a job. It enables them to map out their skills and to enhance them, and to learn the language and other skills. The link with professional career orientation is thus never far away. Voluntary work enables the immigrant to build up a network. He gets to know people and gains a clearer understanding of his new environment. Curious about our volunteers? Get to know them on pages 44-48.
31
30
Cultural activities Through the various social participation scenarios in the social orientation classes, the immigrants come into contact with a wide range of cultural activities and organisations. The scenarios are carefully devised by the consultants. The immigrants select a particular scenario in the social orientation course. In 2010 this introductory activity primarily consisted of a combination of class time and a guided city walk, a visit or an opportunity for interaction. In 2010 bon and the libraries exchanged information on the membership of immigrants. These scenarios enable bon to encourage its participants to actively participate in sociocultural activities, even after the completion of the course, and to request culture vouchers for them. For some participants the sociocultural sector offers opportunities for voluntary work. Participants with artistic talents are encouraged to use them. The consultants inform them of the status of artists and encourage them to expand their network. They refer them to organisations such as Zebr’art, Lezarts urbains, GC de Pianofabriek, Globaroma, Espace Magh, Parcours d’artiste Sint Gillis and Micro Macro Marché.
Work with minors bon guides minor non-native speaking newcomers into reception education, health and welfare institutions, and sociocultural activities. When families arrive in Belgium one of their first concerns is for their children to go to school. Certainly in Brussels it is difficult to make sense of the jungle of opportunities and barriers. That is why the programme counsellor supports the selection process. bon also produces a brochure for parents in nine different languages. This brochure is also available on the bon website.
Work with minors in 2010 Guidance for all minors The integration decree uses the education regulation to define non-native speaking newcomers. This presents two problems: ¬ A person can only be a ‘non-native speaking newcomer’ as of five years old: thus the youngest infants fall by the wayside.
Sports activities Many immigrants show an interest in sports. Together with vzw Foyer, various initiatives are organised that give them the opportunity to get acquainted with different sports. To this end we work together with vzw Buurtsport and a range of sports clubs in Brussels.
¬ Sometimes the ‘oldcomers’ at bon need new guidance to get their children into a school. In his policy brief, Minister Bourgeois announced that in 2011 children aged between 2.5 and 5 years would also belong to the integration target group. We are delighted with this.
The sports directory is available for people looking for a sports club.
Guidance of parents of minors Sometimes the professional aspects of sports can also come to the fore. Immigrants who want to be involved in sport professionally are guided to various initiatives by the consultant. The participants also take the initiative themselves. In 2010 they formed their own running club. In 2011 a football club is in the pipeline. The two initiatives strengthen the skills of the participants and broaden their individual networks.
Annual report 2010 | bon vzw
Parents have many questions about their children. How do they combine a social orientation course with looking after children in the school holidays? What form of childcare is most suitable and where can they go to get it? Where can they find good homework supervision for their children?
33
32
Guidance to education bon monitors children who have found their way to the reception agency alone or with their parents. Pupils who need guidance into secondary reception education are given access to one of the reception schools without problem. Enrolling children in a primary school is a different story. In Brussels there is a serious capacity problem. In order to tackle the waiting lists for schools, in 2010 schools used a central electronic enrolment system for the first time. Despite the many technical working groups and tests, the software company responsible cannot prevent serious problems arising in January with regard to correctly enrolling a child. Moreover in the reception agency we regularly have to deal with the misconceptions of schools. Non-native speaking newcomers who come to the programme counsellor in order to find a school, hear from the schools that there is an enrolment process. Difficult if you have only just arrived in Belgium, presuming that you can enrol your children in a school directly. Are they supposed to rest on their laurels for a whole school year?
EXTERNAL COMMUNICATIONS: Who, what, where, when? The external communications manager manages the website and the online newsletter, is the press manager and supports other teams with communication material. Would you like to know more about bon? Do you have comments on our website? Would you like to visit one of our establishments? Then send an e-mail to:
[email protected].
External communications in 2010 Teamwork between the external communications manager and the intake and recruitment team was a real success in 2010. Work was done on a recruitment plan for 2010, with clear feasible and measurable objectives. The teamwork has continued since then. External communications supports and works together with the team to develop a wealth of material. Banners, appropriate brochures and referral cards are but a few examples. The market campaign set up in 2009 was continued in 2010. The external communications manager also provides support with regard to content and practical matters here.
Local Consultation Platform (LOP) In addition to the guidance project, bon is also active in the Local Consultation Platform (LOP) of Brussels, which ensures equal education opportunities for all pupils. The LOP is a broad platform incorporating all organising authorities and directorates of Brussels Dutch-speaking schools plus partners from outside education. There is a LOP for primary education and one for secondary education with working groups on aspects such as non-native speaking newcomers.
Annual report 2010 | bon vzw
Nevertheless in the other areas of bon’s external communications, time has not stood still. The website, the digital newsletter ‘bonews’ and the LCD screens in the Huis van het Nederlands are permanent features. The internal and external communications are better attuned to one another. bon also participates in events: Festival Kanal, Dag van de Dialoog and Broodje Brussel.
In June the new head office in Sint-Jans-Molenbeek officially opened. Many visitors went on a guided tour, were given a snack and drink, and were impressed by it. A short time later the Masir Avenir summer project started. Read more about this project on page 24. The communications manager supports the project with press releases and a blog: masiravenir.wordpress.com. The press releases on the summer project attracted a lot of media attention, both local and national. De Standaard, Le Soir, La Libre Belgique, Metro, Brussel Deze Week, TV Brussel and FM Brussel reported on the project. A team from VRT news attended the preview of a short exhibition in the Kruispuntgalerij at the end of August. The item about our young people hit the news on Sunday 22 August. On Sunday 10 October a small group of young people crossed the finish line of the half marathon. The day after, their performance was covered in De Standaard.
35
34
INTERNAL AFFAIRS
At other points in 2010 there was also attention from the press. Articles and contributions appeared in De Standaard, Het Nieuwsblad, De Morgen, Het Laatste Nieuws, Alter Echos, Metro, Kerk & Leven, Brussel Deze Week and Le Ligueur. The attention crossed the national borders: bon received journalists from News Agency Baghdad and Radio Canada. Integration is a subject that fascinates many people: students from Hogeschool-Universiteit Brussel, Vrije Universiteit Brussel and the K.U.Leuven came to visit. We gave guided tours and presentations to pupils of the Sint-Guido Instituut (Anderlecht), students of Hogeschool West-Vlaanderen (Bruges), the Arteveldehogeschool (Ghent), politicians from the Flemish Parliament (Commission for Brussels and the Flemish Board), staff of Komvux, a school for adult education (Kalix, Sweden) and staff from the Verso Partnership Project (Rovaniemi, Finland).
The bon staff in 2010 A look ahead to 2011 shows that recruitment and supporting recruitment remains an important task for the external communications manager. The existing promotional material is being examined critically and reworked. The strategies and campaigns from 2010 are being evaluated and adjusted. And together with the other reception agencies, bon is working on more recognition and awareness of integration..
The basis of the bon organigram are the three frontline teams that embody the operation of the organisation: the intake and recruitment team, the guidance team and the social orientation team. On the second line, the executive committee is responsible for the day-to-day management of the organisation and a support team supports the executive committee and the frontline teams. It includes the executive secretariat, finance, HRM and the logistics team. Furthermore, the entire organisation is supported with regard to knowledge and expertise by a planning and analysis manager and a staff officer.
Executive committee The executive committee comprises the general director, the finance-business manager and the HRM manager. They are responsible for the day-to-day management of the organisation. The general director heads the day-to-day management. He represents the organisation to the outside world and conducts negotiations with the authorities and external partners. He has the final responsibility for the operation of the organisation. To this end he reports to the board of directors in which he sits in an advisory capacity. He ensures that the organisation actions the decisions made by the board of directors. The HRM manager is responsible for the personnel policy. The finance-business manager conducts the financial policy of the organisation.
Support The executive secretariat performs the administrative work of the executive committee and is responsible for the internal communications of bon (intranet, internal newsflash and the consultative organigram). HRM is responsible for the personnel policy: recruitment and selection, personnel planning, training and personnel administration. The logistics department is responsible for the logistical support of the organisation, stock management, IT and classroom management, and for minor maintenance works in the existing establishments. The finance team is responsible for the financial management. The team consists of two employees, a finance and business manager and a financial assistant. The manager works on fundraising, manages the accounts and draws up the annual financial report and the annual budget, among other things. The financial assistant prepares the accounting documents and payments, and manages the cash.
Knowledge and projects The staff officer works on important cases regarding minors and education. She is not strictly tied to these two subjects. She also monitors, for example, cases on European integration policy, calls for projects, or new cases that arise. The planning and analysis manager manages the M@trix database and analyses the participant data in order to draw up an efficient schedule for the different language groups.
Annual report 2010 | bon vzw
37
36
Intake and recruitment team
Social orientation team
The coordinator harmonises efforts to recruit new customers, and thus increase the intake. To this end he develops recruitment strategies. He is the direct manager of the intake and recruitment staff and is also responsible for coaching them.
The coordinator harmonises the social orientation offering. He is the direct manager of the educational employee, the teachers and the administrative employee. The coordinator is responsible for coaching them.
The intake and recruitment staff conduct the intake interviews with interested parties in the target group and implement the recruitment strategies.
The administrative employee is responsible for providing administrative support to the team. She primarily schedules appointments with guest speakers, routes through the telephone calls to the team, and is responsible for administrative work.
The communications manager is responsible for liaising with the press and media. She develops awareness campaigns, keeps the website up to date, and takes care of the bon external newsletter. She works closely with the intake & recruitment team and supports the team with regard to content and practical matters in recruitment campaigns, for example.
organization chart
Executive committee ~ general director
The educational employee is responsible for the content, methodology and educational development of the offering. The social orientation teacher runs the social orientation course. At the end of 2010, 18 teachers worked at bon, five of them on a temporary or part-time basis to cover peak times or to give lessons in the less common languages (Pular, Tibetan and Romanian).
Finance-logistics team
hrm ~ HRM manager
~ Finance-business manager
HRM employee (1)
Administrative-financial assistant (0.5) Executive secretariat (1) Logistics department (3)
Guidance team The programme counsellors and social participation coordinator harmonises the guidance in the different establishments. She regularly consults with the establishment managers. She is the direct manager of the programme counsellors and is responsible for coaching them. The reception and programme counsellors coordinator coordinates the reception staff of the different establishments and assists in the coordination and coaching of the programme counsellors. He is also the point of contact for everything relating to NT2. The programme counsellors are responsible for the individual guidance of our customers. The two social participation employees advise on sociocultural activities. More specifically, they target voluntary work within and outside the organisation and encourage immigrants to participate in the social life of Brussels. Together with a receptionist from the Huis van het Nederlands, the central receptionist receives visitors to the joint reception of bon and the Huis van het Nederlands. The other reception staff receive visitors and man the phones. They also participate in the local consultations with the programme counsellors of the establishment itself.
Annual report 2010 | bon vzw
Employees Compared to the previous year the number of employees remained stable. At the end of 2010 there were 78 employees, who together represented 72 full-time equivalents. For 2011 we will endeavour to maintain the permanent workforce, which means that some temporary contracts will not be renewed. If we analyse the workforce, we can see that the organisation itself reflects the diversity of its target group very well. People work for bon from 12 different nationalities, and if we include the staff of Belgian nationality who were born elsewhere, we come to 22 different countries of origin. The bon staff tend to be young and primarily female: almost half are under 35 and three-quarters of the staff are female.
Knowledge & projects
recruitment & communications
guidance & reception team
social orientation team
~
~
~ coordinator (2)
~ coordinator (1)
general director
coordinator (1)
Staff officer (1) Planning and analysis manager (1)
Communications manager (1) Intake and recruitment (10)
Programme counsellors (22) Receptionists(6) Social participation employees (2)
Educational employee (1) Administrative employee (0.5) Social orientation teachers (18)
39
38
The financial situation in 2010 The Flemish Community subsidises bon as a reception agency for Brussels.
More specifically 74.6% of the available resources are spent on personnel. The remaining 25.4% are costs of general operations and investments.
The bulk of the subsidy goes on personnel, which is logical for an organisation that uses its staff to bring in integration seekers, give lessons and supervise programmes.
5.2% Catering for social orientation classes and trips
Some costs are incurred directly for the activities with immigrants, their transport costs for the programme, interpreters. The breakdown is as follows:
3.4% Interpreters
15.9% Course costs – teaching materials
tolken 14.7%
0.2% Costs of childcare for parents taking lessons
Trips as part of social orientation courses
catering uitstappen in kader
Outlook for 2011 In 2011 bon will review its income and expenditure every day.
2.6%
kosten externe sprekersMaking further savings and working even more efficiently are the
Costs of external speakers (specialists) in social
two most important missions in the coming year.
transportkosten kosten kinderopvang
bon will pay extra attention to its quality standards. It is these high-quality services that are essential for our position in the Brussels arena. The referrals by ex-participants also feed off that basic principle.
or English. bon also organises the test for the customers of the reception agencies of Flemish-Brabant and Limburg. At the end of 2011 bon will evaluate the experiment in collaboration with the Flemish Government. bon will develop a computer room. This will be an open learning centre in which the target group is coached by developing their own ICT experiences. The course participants can also carry out research here for the integration process.
bon will further refine its services.
cursuskosten 58% Transport costs for participants in an integration programme
Every day bon will interact on the Brussels network. The existing cooperation with the working arena will be continued and expanded. For example, we are thinking of the approved partners, but also different municipal services and all Brussels, Dutch-speaking and French-speaking organisations who in one way or another work with our target group. We must organise the social orientation exemption test. Anyone who does not need to take the social orientation course in his integration programme can take this test in Dutch, French, German
Annual report 2010 | bon vzw
bon will liaise regionally with the Flemish Community Commission and vzw Foyer once the new integration decree has come into effect. bon will again organise the young persons project of 2010. bon will also manage a similar project in Limburg.
41
40
i nt e r v
th iew wi
Malek ur Besro
"I now also think in Dutch" Malek Besrour: “I now think in Dutch, yes.”
Malek Besrour (32 years, Tunisian) has an accountancy degree and a master’s in tax law. He has lived in Belgium since August 2007 and in November of that year he approached bon. Today Malek works as a financial accountant at Mayerline nv. We look back on his experience as a newcomer.
Afterwards you started Dutch? “Yes. After my level 2.1 I took the VDAB administrative Dutch course during the day. And I also did intensive Dutch five times per week at Lethas, until I reached level 2.4.”
So a complete language immersion? Hi Malek, shall we do the interview entirely in Dutch? “Yes, of course.”
You arrived in Belgium in August 2007. How did you find out about bon? “My wife referred me to bon. A girlfriend of hers had done the programme. I started at the end of 2007 with social orientation in French.”
“Yes, it was very intensive, but I had a clear goal in front of me. I devoted my entire time in 2008 to courses. After my VDAB course I took a Dutch-speaking accountancy course. Not for the accountancy subject matter itself, but to gain a better command of the Dutch technical jargon.”
You obtained an accountancy degree in Tunisia. Is your qualification recognised here? “Yes, and it went very smoothly. I requested my approval from the Flemish
Annual report 2010 | bon vzw
Ministry of Education. I did it just before I came to bon.”
You also did voluntary work for a while? “Yes. At the suggestion of my social participation consultant at bon, in 2008 once per week for three months I helped out at Oxfam with the administration and billing. An ideal way to convert my Dutch knowledge into practice.”
was looking for an assistant accountant. I went to the job interview and that same evening they told me that I had the job. A full-time job, first on a probationary basis and then a contract of indefinite duration.”
So you were the right man at the right time?
put individual questions to my programme counsellor.
ger have to translate in my head. So yes, I do now think in Dutch.”
In 2008 I very deliberately invested in my future in Belgium. It was of course tiring to learn Dutch five days a week from nine in the morning till ten in the evening. But it was certainly worth the effort.
Do you have any useful tips for bon?
“Yes, you could say that. In the meantime I have even been promoted and I am now a financial accountant.”
We are now three years further on and my career is now unfurling completely in Dutch: colleagues, administration, telephone contact.
If you look back on the path that you took, would you do it again in the same way?
Moreover I will soon send my daughter to a Dutch-speaking school. I will thus be able to follow her well.”
“Certainly. With the help of bon I saved a lot of time. When I arrived in Belgium I did not know how to find the right organisations. I did not speak a word of Dutch, and did not know where to start looking for a job. In the classes at bon we visited many organisations and were given a lot of practical information. In addition I could
I have heard it before: if you know a language thoroughly then you also start thinking in that language. Is that the case for you?
And when 2008 was over? “Yes, in 2009 it was time to apply for jobs. I compiled my CV, partly with the help of VDAB. Then I applied to various temping agencies. After two months I got my first job: as a replacement of the supplier accountant at Médecins sans Frontières for one week. Ultimately I worked there for six months. In the meantime I was offered a new position by a temporary employment agency specialised in financial jobs. Mayerline nv
(laughs) “Yes, indeed. Since I have been working at Mayerline, I feel that I no lon-
“I saw that some of my fellow students stopped Dutch lessons after five months, so after level 1. That’s a pity. You should really place more emphasis on the importance of the language. Of course, I am aware that not everybody has the financial means to study for one year, but the Flemish labour market really needs people. And in my opinion that is a sound reason to work on your language knowledge."
Do you have career ambitions? “I also obtained a master’s in tax law in Tunisia. It is not recognised here. In time I certainly want to obtain this master’s again, and naturally in Dutch.”
43
42
Terms explained
ACTIRIS
Huis van het Nederlands
Life career orientation
The M@trix database
ACTIRIS, Office Régional Bruxellois de l'Emploi) is the government body responsible for helping jobseekers find work in the Brussels region. In Flanders it is the role of the VDAB, in Wallonia FOREM.
The Flemish house where non-native speakers can obtain information on the available courses for Dutch as a second language. The Huis van het Nederlands works together with the reception agency to find a suitable language offering for the integration programmes.
The part of the integration programme in which, in consultation with the immigrant, his choices are explored and advice is given on what steps he can take to develop a professional career (professional career orientation), to study (educational prospects) or to enter into sociocultural activities (social participation).
The database that processes the data of the immigrants and manages the registrations for the social orientation courses. The database is linked to the partners for the Dutch lessons, such that the data on Dutch as a second language (NT2) are also saved.
Social orientation
The database that processes the data of minor immigrants, together with actions such as advice on schools and sociocultural activities.
A person of a foreign origin or born abroad who has been in Belgium for more than one year.
Dutch as a second language (NT2)
Primary integration programme
Dutch language lessons for adults. Also for non-native speakers who settle here or stay here for a long time.
The first part of the integration programme that is organised by the reception agency: social orientation and Dutch classes, career orientation and guidance. The second part (secondary programme) is dealt with by the usual bodies (ACTIRIS, VDAB-RDB, schools).
Diploma equivalence Immigrant The official procedure to check whether a foreign diploma is equivalent to a Flemish, Brussels or Walloon diploma in the same discipline.
Integration programme
Integrated objectives framework
The Flemish government initiative to make non-nationals in Flanders and Brussels more independent by offering a social orientation course and Dutch language classes. An individually allocated programme counsellor monitors their programme.
Integration decree The integrated objectives framework is a framework for strengthening or developing skills that are conducive to the independence of the participant.
Annual report 2010 | bon vzw
A class in Dutch secondary education where newcomers of school-going age can spend a year getting acquainted with the Flemish education system and also intensively learn Dutch. Frenchspeaking education has a similar system, classes passerelles.
The Junior M@trix database Oldcomer
The person, newcomer or oldcomer, who enrols for an integration programme at bon or another reception agency in Flanders.
Educational programme A part of the life career orientation. This is a programme for immigrants who want to enrol to study in Belgium, or who wish to complete studies that they had already commenced in their country of origin.
Reception class for non-native speaking newcomers (OKAN)
The Flemish decree of 23 February 2003 that governs the integration of newcomers in Flanders, amended by the decrees of 14 July 2006 and 1 February 2008.
Part of the integration programme in the form of a series of lessons on the ins and outs of Belgian society through different subjects such as accommodation, finding work, transport and health.
Social participation Active participation in social life in different areas such as voluntary work, sport, culture and club life. This is the social aspect of life career orientation.
Newcomer The Flemish integration decree defines a newcomer as an adult foreign national who has been registered in a Flemish or Brussels municipality for less than one year and who plans to settle in Belgium for a long time.
Tracé Brussel A part of Tracé Brussel are the local employment shops: a crossroads for all services on professional training and employment.
Programme counsellor The person in the reception agency who individually guides the newcomer through the primary integration programme according to his needs.
VDAB Vlaamse Dienst voor Arbeidsbemiddeling. The government body responsible in Flanders for helping jobseekers find work and for vocational training. In the Brussels Region this role is performed by ACTIRIS. In the Walloon Region by FOREM.
VDAB-RDB VDAB-RDB (Regionale Dienst Brussel) provides an extensive range of Dutchspeaking vocational training in Brussels.
Establishment In order to reach out as much as possible to the immigrants, bon operates three establishments across the Brussels region: one in Brussels city, one in Schaarbeek and one in Sint-Jans-Molenbeek.
45
44
Boubacar Bapathe Balde
focus
24 years old, Guinea, status: in asylum procedure
The bon volunteers: a multifaceted portrait
¬ In Belgium since: September 2009 ¬ Took social orientation at bon in May–June 2010 ¬ Active as a volunteer since July 2010 ¬ Dutch level: 1.2
Where does he volunteer? Pacheco Instituut, een rust- en verzorgingstehuis.
Increasing numbers of immigrants are using the bon social participation consultants in their search for voluntary work. Many consider it as a step towards a job. But there is more: social contacts, helping people, practising languages, strengthening skills, keeping busy. All arguments for our committed participants to devote themselves day after day.
What does he do? In the summer of 2010 Boubacar refurbished the kiosk in one of the enclosed gardens of the Pacheco Instituut. Since October he has helped out three times per week and at breakfast and he accompanies elderly people to social activities or to the supermarket.
Why?
to know myself and gained more self-confidence. I feel useful as I know that the elderly need a lot of help. They are also very grateful for it. And I have made new friends, among my colleagues but also the residents of the institute. They even call me ‘my darling’. It gives me a good feeling. And on Sunday evenings I can hardly wait for Monday morning. It’s good to know that these people have confidence in you. This means I’m not thinking about my personal problems. I would also like to take a Dutch-speaking training course on helping the elderly later on. So that I can also turn the voluntary work that I do now into my job.”
“I see many benefits in the voluntary work that I do. I have got
Napo Bitoumba
Nurtyan Beytula
46 years old, Togo, status: temporary regularisation
40 years old, Bulgaria, status: newcomer from a new EU member state
¬ In Belgium since: April 2009 ¬ Took social orientation at bon in September–October 2010 ¬ Active as a volunteer since January 2010 ¬ Dutch level: 1.2 with self-study afterwards. Speaks very good Dutch.
¬ In Belgium since: September 2009 ¬ Took social orientation at bon in November–December 2009 ¬ Active as a volunteer since March 2010 ¬ Dutch level: 2.3
Where does he volunteer?
Why?
Where does she volunteer?
Soep- en Infopunt of Vluchtelingenwerk Vlaanderen. Also a volunteer for Orca, Social Translation Agency and A Place to Live.
“I want to help people, feel useful. I have already learned many new things from my voluntary work. For example, I received training on how to talk to and inform asylum seekers. Moreover, I can use my knowledge of languages (Napo speaks Dutch, French, German, English and three Togolese languages). My voluntary work also gives me personal satisfaction. I can put my own problems in a better perspective. And I have also made a number of friends from among my colleagues and asylum seekers.”
Muziekpublique vzw and Kind & Preventie.
What does he do? Napo works four times a week at the Soep- en Infopunt. There he informs asylum seekers who come in. At Orca and the Social Translation Agency he translates and interprets. For A Place to Live he supervises youth camps.
Annual report 2010 | bon vzw
What does she do? At Muziekpublique Nurtyan takes care of the reception, the cloakroom, the tickets and the promotion of concerts. For Kind & Preventie she volunteers at various consultation offices.
Why? “I first heard about voluntary work in the social orientation class in the social participation theme. I was already very active in Bulgaria. I therefore wanted to keep busy here too. And
voluntary work is an ideal way to maintain my professional skills. I speak Dutch, but also Bulgarian, Turkish, English and French. In addition I have a nursing diploma and a scientific engineering diploma, but they are not recognised here in Belgium. For me the work that I do is ideal for integrating rapidly. I want to live in Brussels and get to know other cultures and people.” Nurtyan has since stopped her voluntary work due to lack of time. “bon helped me to make choices and to make great progress in the short term,” she says. “It was a real challenge.”
47
46
Eseta Mengistu
Tetiana Pivovar
48 years old, Ethiopia, status: registered refugee
50 years old, Ukraine, status: family reunification
¬ In Belgium since: August 2006 ¬ Took social orientation at bon in March–April 2009 ¬ Active as a volunteer since June 2009 ¬ Dutch level: 1.2
¬ In Belgium since: June 2009 ¬ Took social orientation at bon in October–November 2009 ¬ Active as a volunteer since January 2010 ¬ Dutch level: 1.2
Where does she volunteer?
Why?
Where does she volunteer?
At Kind & Preventie and in De Kriekelaar community centre in Schaarbeek.
“When I arrived in Belgium I had many problems. Nevertheless, I was made very welcome here and many volunteers from social agencies actively helped me. Now it is my turn to help people. I want to feel useful. Moreover, I have no family here. For me it is an ideal way to get to know new people. I also gain a lot of work experience from it. In time I would also like to find a job where I can work with children.”
Harmonie social services centre.
What does she do? Eseta works in the consultation offices of Kind & Preventie and also works in the Zita Inloopteam nursery for the same organisation. At the Kriekelaar she lends a hand in the cafeteria.
welcome here, there is a good atmosphere. Everyone is very friendly and I can practise my Dutch. I also learn how things are done in a large kitchen. That is why I think it is great that I could come back here for my training period.”
What does she do? Tetiana was first a volunteer at the social services centre and has since become a trainee kitchen help.
Why? “In Ukraine I was a cook and assistant cook. I love that job. Actually, I first wanted to do voluntary work for the social contact and to spend my free time usefully. I have been made very
Rosa Sanchez Jimenez
Alhadi Adam Agabeldour
38 years old, Spain, status: EU national
39 years old, Sudan, status: in asylum procedure
¬ In Belgium since: July 2009 ¬ Took social orientation at bon in September–October 2010 ¬ Active as a volunteer since October 2010 ¬ Dutch level: 1.1
¬ In Belgium since: July 2009 ¬ Took social orientation at bon in March–April 2010 ¬ Active as a volunteer since September 2010 ¬ Dutch level: 1.2
Where does she volunteer? At the Zita Inloopteam of Kind & Preventie.
What does she do? Responsible for the childcare of the Zita Inloopteam.
practise my Dutch. In time I would also like to take a Dutchspeaking training course as a childcare worker. And of course I am also expanding my network. Social contact is very important for me. I am also becoming familiar with the Belgian standards and values for raising children. Very interesting.”
Where does he volunteer? Soep- en Informatiepunt of Vluchtelingenwerk Vlaanderen.
What does he do? Help in distributing soup and giving information to asylum seekers who come by.
Sudan. With voluntary work you can gain new experiences. The Soep- en Infopunt is a good combination: you help people, it is a good team, I can acquire new skills and I can use my language skills. I can practise my Dutch and French, and I can continue actively using the other languages that I speak.”
Why? “I was given information on voluntary work in the social orientation classes. In Spain I had already worked with children and would certainly like to work with children again. I’m also taking Dutch lessons. Voluntary work is the ideal way to
Annual report 2010 | bon vzw
Why? “I was already familiar with the principle of voluntary work. I am a lawyer and for a while I did voluntary legal consultations. I like to help people. I cannot sit at home doing nothing, I must be involved in something. I was also very active in
Alhadi is also a poet and writer. He has already entered a poetry competition a couple of times. You can read his poems on the bon website: bon.be.
48
Andere vrijwilligers van bon in 2010 ~ Saleh, Amadou en Fatou are extras in Witse, a fictional series on VRT 'One'.
~ Sergio en Stephan participate in the Home and Away group exhibition of Globe Aroma in the Jubilee Park.
~ Ali helps out half a day a week at the legal department of the Foyer integration centre.
~ Gerardo volunteers once a week distributing biopackages at the De Markten community centre.
~ Ahsraf, Bakkar en Bailo help at the Soep- en Infopunt of Vluchtelingenwerk Vlaanderen.
~ Sidi is gaining experience of camera work as a volunteer at Getbasic vzw.
~ Haidar en Islam are volunteers at A Place to Live vzw.
~ Veronica, Francine en Judith help at the Kind en Preventie consultation office.
~ Therese is a volunteer at the Sint-Gillis Social Cohesion service and helps out three halfdays per week at Kuumba.
~ Ahmed is a volunteer at the Huis der Gezinnen and A Place to Live.
~ Amadou, Tiemtoré, Agassimou en Redouane help out at the Harmonie social services centre.
~ Maira en Mohamed give voluntary computer lessons at Link Brussel.
» On page 26 of this annual report you can read more about the bon ambassadors, volunteers who actively devote themselves to promoting bon in Brussels. Annual report 2010 | bon vzw
