Tapping the Untapped Resources

Tapping the Untapped Resources

2012 LAPORAN KEBERLANJUTAN SUSTAINABILITY REPORT

Daftar Isi Contents

1

Daftar Isi Contents

2

Ikhtisar 2012

3

Kartu Laporan 2012

2012 Highlights 2012 Report Card

4

Penghargaan dan Sertifikasi 2012

6

Tentang Laporan Ini

2012 Awards and Certification About This Report

14

Sambutan Direktur Utama

18

Sambutan Komisaris Utama

Message from the President Director Message from the President Commissioner

22

Tata Kelola Perusahaan

36

Kegiatan Operasional yang Berkelanjutan

68

Komitmen Kami terhadap Lingkungan

92

Tumbuh Bersama Masyarakat

Good Corporate Governance Sustainable Operation Our commitment for the Environment Growing with the Community

100

Profil PGE

106

Pernyataan Verifikasi Pihak Ketiga

108

Indeks GRI

116

Formulir Tanggapan

PGE Profile Third Party Assurance Statement GRI Index Feedback Form

Ikhtisar 2012 2012 Highlights

80,6% CSMS AUDIT RESULT

3

PENGHARGAAN KONVENSI NASIONAL TEMU KARYA MUTU DAN PRODUKTIFITAS NASIONAL (TKMPN) NATIONAL CONVENTION (TKMPN) AWARD

5

PENGHARGAAN KONVENSI MUTU PT. PERTAMINA (PERSERO) PT PERTAMINA (PERSERO) CONVENTION AWARDS

&

NILAI HASIL AUDIT CSMS

PERSENTASE PEMASOK NASIONAL MENCAPAI NATIONAL SUPPLIER PERCENTAGE OF

99,13%

JUMLAH RECORDABLE INCIDENT RATE TOTAL RECORDABLE INCIDENT RATE

0.3

10%

JUMLAH ASSET KNOWLEDGE TOTAL ASSET KNOWLEDGE

POTENSI REDUKSI EMISI KARBON MENCAPAI CARBON EMMISION REDUCTION POTENTIAL OF

2.200.000 ton CO2

86%

DARI TOTAL PEKERJA PGE TELAH MENGIKUTI PROGRAM PELATIHAN DAN PENGEMBANGAN OF WORKERS HAVE PARTICIPATED IN TRAINING AND COMPETENCIES DEVELOPMENT PROGRAMS

REALISASI DANA CSR MENCAPAI CSR FUND REALISATION OF

Rp 10.000.000.000

NILAI RATA-RATA KEPUASAN PELANGGAN UNTUK PRODUK & PELAYANAN KAMI MENCAPAI AVERAGE SCORE OF CUSTOMER SATISFACTION OF

90%

2.216,83 GWh

TOTAL PRODUKSI UAP DAN LISTRIK (SETARA LISTRIK) TOTAL STEAM AND ELECTRICITY PRODUCTION (ELECTRICITY EQUIVALENT)

92%

PEKERJA MENYATAKAN “SANGAT PUAS” DAN “PUAS” DALAM SURVEI KEPUASAN PEKERJA TAHUN 2012 VERY SATISFIED AND SATISFIED EMPLOYEE BASED ON EMPLOYEE SATISFACTION SURVEY 2012

1.400 liter

PENGHEMATAN BAHAN BAKAR BERKAT KONVERSI MESIN PEMOTONG RUMPUT BERTENAGA UAP FUEL CONSUMPTION SAVING FROM STEAM POWERED LAWN MOWER

NILAI PENERAPAN GCG MENCAPAI GCG ASSESSMENT SCORE OF

91,18%

270.000++ BIBIT VEGETASI TELAH DITANAM DENGAN PERSENTASE KEBERHASILAN VEGETATION SEEDLINGS HAVE BEEN PLANTED WITH A SUCCESS RATE OF

82,25%

Kartu Laporan 2012 2012 Report Card

Target 2012 target

Hasil Evaluasi Pelaksanaan GCG

Pencapaian 2012 Status 2012 achievement

82%

91,18%

200 MW

176 MW

2,364 GWh

2.216,83 GWh

Penghargaan di Konvensi Nasional

2 Emas

1 Platinum, 2 Emas

Penghargaan di Konvensi Korporat

5 Emas

3 Emas

<0.8

0.3

Tingkat Kepuasan Pekerja

100% Puas

92,27% Puas

Jumlah Asset Knowledge (Knowledge Sharing)

10% pekerja

10% pekerja

< 1%

3,15%

6,5 hari

7,6 hari

Nilai Hasil Audit CSMS

80%

80,6%

Pengurangan Emisi

3%

3%

7,5%

39%

>10 Miliar

10 Miliar

status

GCG Assessment Score

Ketersediaan uap di kepala sumur (setara listrik) Steam Availability (electricity equivalent)

Produksi Uap Setara Listrik

Steam Production (electricity equivalent) National Convention Award

Corporate Convention Award

Total Recordable Incident Rate

Total Recordable Incident Rate Employee Satisfaction

Total Asset Knowledge (Knowledge Sharing)

Tingkat Perputaran Pekerja Turnover Rate

Durasi Rata-rata Pelatihan per Pekerja per Tahun Training Duration per Employee per Year CSMS Audit Result

Emission Reduction

Realisasi Dana CSR (dalam Rupiah) CSR Fund Realisation (in Rupiah)

Tercapai achieved

Belum Tercapai needs improvement

(2.10)

2012 awards and certification Pada tahun 2012, PGE menerima

In 2012, PGE has received various awards and number of categories, including:

GOLD PROPER. Kamojang area was successfully retained gold predicate in the Corporate Performance Assessment Program (PROPER) for 2011 and 2012 period from the Ministry of Environment of the Republic of Indonesia. Penghargaan Energi Pratama dari Kementrian Energi dan penggunaan energi. Pratama Energy Award from the Ministry of Energy and Mineral Resources of the Republic of Indonesia for Kamojang area that

Overall Champion in the Upstream Improvement & Innovation (UII) Awards held in Bandung. The award presented for four competing categories that were represented by GKM Lokomotif, SS Panas Bumi, SS Motor Winch and runner up for booth display.

The Company achieved the award for Best Sustainability Report 2011 - Category B in Indonesia Sustainability Reporting Award (ISRA) 2012 on December 3, 2012.

The Company’s Financial Directorate achieved ISO 9001:2008 Quality

Lahendong area achieved ISO 14001:2004 Environmental

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LAPORAN KEBERLANJUTAN 2012 2012 SUSTAINABILITY REPORT

PT PERTAMINA GEOTHERMAL ENERGY

The Company ranked as the Best Completion of Audited Financial Statement Award 2011 at the 2012 Annual Pertamina Subsidiary Award (APSA) that was held by Pertamina on July 16, 2012.

Nominee for the Best Community Involvement and Development Implementation 2011 at the 2012 Annual Pertamina Subsidiary Award (APSA), PT Pertamina (Persero).

Nominee for the Best Annual Report 2011 at 2012 Annual Pertamina Subsidiary Award (APSA), PT Pertamina (Persero).

GKM IMTAQ and SS Husni Mubarok was awarded 2 STAR and 3 STAR awards for their achievements in International Convention on Quality Control Circles (ICQCC) held in Kuala Lumpur.

Pertamina Annual Quality Award. The Company achieved 2 Gold medals for GKM Locomotive and SS Motorwinch and 3 Silver medals for Piranha Cute GKM, QCC Superman and Geothermal SS.

The Company achieved Platinum and 2 Gold in the 16th National Quality and Productivity Council (Temu Karya Mutu dan Produktivitas Nasional - TKMPN) event and at the International Quality and Productivity Convention for SS Motorwinch and GKM Lokomotif dan GKM Superman achievements.

Supply Chain Management achieved ISO 9001:2008 Quality Management System for Kamojang dan Lahendong warehouse and logistic area

Kamojang Geothermal Area succeeded in maintaining three systems

Kamojang Geothermal area was ranked as 2012 Department of The Year based on the annual Internal Customer Satisfaction (ICS) survey.

Pratama Award for Occupational Health Safety and Environment bestowed to Sibayak Geothermal Area Geothermal from EBTKE-ESDM.



5

Tentang Laporan Ini About This Report

Global Reporting Initiative

This 2012 Sustainability Report is our second report that was developed in accordance with the Global Reporting Initiatives (GRI) reporting guidelines. This Report aims to convey a comprehensive information to all stakeholders with the respects of sustainability principles. PGE believes that transparent reporting is one of the most important milestones in our sustainability journey. To that end, we revised our reporting cycle commitment stated in the previous report. Thus, starting in 2012, we are committed to publish Sustainability Report in an annual basis along side with our Annual Report. (3.2)(3.3)

(3.2)(3.3)

PERIODE PELAPORAN

REPORTING PERIODE

2012 terhitung dari 1 Januari 2012 sampai

This Report covers all Company’s activities and performance throughout the year 2012, comprising data dated from January 1, 2012 until December 31, 2012. All three main aspects of sustainability were reported accordinglly. (3.1)

(3.1)

Ekonomi Economy

keberlanjutan sustainabIlITY

Lingkungan

Environment

6


Sosial Social


Sibayak

Ulubelu

Lahendong

Kamojang

LINGKUP DAN BATASAN ISI LAPORAN

SCOPE AND BOUNDARY This Sustainability Report mainly discusses about our activities and performance in the scope and boundary of our operational areas, including all changes occurred throughout 2012. This Report does not include discussion about our strategic partners’ operational activities. All information and data that were discussed in this

Lahendong, Sibayak and Ulubelu. (3.6)(3.7)

(3.6)(3.7)

PENDEKATAN DAN ISI LAPORAN

DEFINING REPORT CONTENT

This Report was developed with regard of the sustainability concept, which placed product, operational activities, environmental protection and social responsibility towards the community in areas which we operate in a close-interaction system. Furthermore, we also refered to the materiality principle in developing this Report’s content. Thus, all information that may making process, as well as information with

environment issues are discussed in this Report. The content of this Sustainability Report were also aligned with our 2012 Annual Report. (3.5) PGE 2012. (3.5)



7

In general, this Sustainability Report discusses PGE's economic, social and environment activities and perfomance; changes happened during the reporting period; operational activities that abide with the existing law and regulations; and operational activities that are related with the GRI Reporting Guidelines. (3.5)

(3.5)

(3.5)

METODE PENGUKURAN DATA DAN KOMPARABILITAS

We hope that this Report may become a useful source of information for all stakeholders and readers. (3.5)

DATA MEASUREMENT TECHNIQUE AND COMPARABILITY

We referred to the widely accepted data measurement and analysis techniques that were relevant to each discussion topic, both quantitatively and qualitatively. Nationally and internationally acclaimed standards were also used as references in measuring and analyzing data. (3.9) (3.9)

Clean Development Mechanism (CDM), Carbon Monitoring and Calculation

The adoptted national and international standards were used to ensure data and information comparability. Thus, data in this Report can be easily compared with similar companies or with other companies from different industry sector that adopt the same standard. We adopted various standards to improve our operational processes, namely ISO9001:2008, ISO14001:2004, OHSAS 18001:2007, PROPER, Clean Development Mechanism (CDM), Carbon Monitoring and Calculation of UNFCCC, regulations established by the Ministry of Environment, the Ministry of Labour and Transmigration, Ministry of Energy and Mineral Resources (ESDM), and other related rules and regulation. (3.8)(3.9)

(3.8)(3.9)

We ensured that all data and information presented were in accordance with the GRI

(3.9)

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were stated in US dollar (US$), unless stated otherwise. The use of “PGE”, “The Company” and “we, us, our” refer to PT Pertamina Geothermal Energy. (3.9)


SIGNIFICANT CHANGES AND RE-STATEMENT

PERUBAHAN SIGNIFIKAN DAN PERNYATAAN ULANG (2.9)(3.8)(3.10)(3.11)

(2.9)(3.8)(3.10)(3.11)

prinsip dan baseline pemantauan serta

This year Report maintained the use of principles, monitoring baseline and standard that were implemented in PGE. There were no data measurement technique from the previous changes regarding organization structure, accounting principles and operational that were occured in 2012 are described as follow.

Based on the Extraordinary General Meeting of changes regarding Board of Directors and Board of Commissioner are:

Hasil Keputusan Decision

January

25

March

21

May May August September September

1

Substitution and Appointment of Commissioners Change of the Effective Date of Termination and Appointment of Commissioners

22 16 6

19

Appointment of Commissioners Dismissal of the Commissioner Change of the Determination Tantiem Calculation for Board of Directors and Board of Commissioners Pertamina Subsidiaries Fiscal Year 2011



9

Perubahan signifikan lainnya meliputi:

Struktur Organisasi:

Other significant changes occurred in 2012 were:

Organization Structure:

The Company has aligned the organization structure of Sibayak area to better conform with its operation needs (3.8)

(3.8)

Prinsip Akuntansi:

Accounting Principles:

PGE has implemented the Financial Accounting Standard Statement - Pernyataan Standar Akuntasi Keuangan (PSAK) number 10 revision year 2010 regarding "The Effect of Foreign Currency Transformation", where the funtional

Kurs Mata Uang Asing", dimana mata uang

changed into United State dollar (US$). 2011 expressed in US$ in this year Report to ease readers in evaluating the Company’s PGE. (3.8)(3.10)

(3.8)(3.10)

Operasional:

Operational:

Individual Consultant Reservoir Advisor, Geoscience Advisor dan Drilling Specialist

Trust Fund (Technical Assistance For Capacity Building Trust Fund Grant Agreement) dengan World Bank dari Pemerintah New Zealand, dalam

Tanggal 30 Mei 2012, Perusahaan Front End Engineering Design

On February 10 and 12, 2012, the Company signed Individual Consultant Contract regarding Reservoir Advisor, Geoscience Advisor, and Drilling Specialist utilizing grant funding from the Government of Netherlands in order to improve our technical capabilities and to accelerate the preparation of geothermal projects implementation.

On May 24, 2012, the Company signed Technical Assistance For Capacity Building Trust Fund Grant Agreement with the World Bank, who acting as the fund manager for the Government of New Zealand, in support of the development of geothermal projects.

On May 30, 2012, the Company signed Front End Engineering Design (FEED) contract for Ulubelu using grant funding from the Government of New Zealand.

Pemerintah New Zealand.

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Tanggal 21 Juni 2012, Perusahaan mendapat

Tanggal 31 Juli 2012, Perusahaan

On June 21, 2012, the Company received PT Pertamina (Persero) approval regarding new area development plan in PGE operational area with partnership scheme.

On July 31, 2012, the Company signed an Interim Agreement with PT PLN (Persero) and PT Indonesia Power, as an extension of steam sales contract for Lahendong Geothermal Power

contract for Kamojang PLTP Unit I, II, & III that have been revised by Amendment I on December 28, 2012. 2012. On September 16, 2012 and October 23, 2012, Ulubelu geothermal power plant Unit I & II scommenced its comercial operation with a total capacity of 2x55 MW.

broadcast email

GRI INDEKS

socialized through various media, including written memos, personal letters, as well as email broadcast to all related parties.

GRI INDEX

We attached GRI G3.1 indicator index including the Electric Utilities Sector Supplement with red-colored font at each relevant sections of this Report. We hope that this index may help readers to understand the reference of each reported indicator. Compilation of these indexes is presented as in a cross-reference index that can be found on page 108. (3.12)

(3.12)



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PENJAMINAN

ASSURANCE

This 2012 Sustainability Report was prepared in accordance with application level “B” of the GRI Reporting Guidelines and have been

National Center for Sustainability Reporting (NCSR)

Sustainability Reporting (NCSR). All data and information in this Report have been internally information presented in this Report have been party, Tanudiredja Wibisana and Partners Public Waterhouse Coopers. (3.13)

Price (3.13)

HUBUNGI KAMI

CONTACT US

We welcome all request, inputs and feedbacks regarding the content of this Report through Feedback Form that can be found at the end of this Report or by directly contact us at: (3.4)

(3.4)

PT Pertamina Geothermal Energy CORPORATE SECRETARY Skyline Building 11th Floor Jl. M.H. Thamrin No. 9 Jakarta 10340 Phone +62 21 398 33 222 Fax +62 21 398 33 230 CONTACT PERTAMINA +62 21 500 000 email [email protected]

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Sambutan Komisaris Utama Messages from President Commissioners (1.1)(1.2) Dear Stakeholders,

On behalf of PT Pertamina Geothermal Energy (PGE) Board of Commissioners, we would like to thank God Almighty for the grace which has allowed PGE to accomplish so much in 2012. 2012. The world has changed so much, but one thing remains that is energy continues to play an important part in world development and economy. Demand for energy shall continue to grow along with the growth of this world’s population and improvement of lifestyle.

However we are all aware on the negative impact energy consumption brings to the environment and people, such as global warming that now has become an international issue. An issue deriving from the combustion of fossil fuel which produced carbon dioxide (CO2).

2).

This problem has brought people of the world in a quest for environmentally friendly renewable alternative sources of energy. Some of which are wind power, hydro, sea wave, solar and geothermal. Those are sources of energy that can be called sustainable.

Indonesia has a great opportunity to develop geothermal energy source as we live in the “Ring of Fire” part of the world, with the most volcanoes in the world. The main advantage of Ring of Fire the world’s demand for energy. This energy source emits the least amount of green house gas emission compared with other sources. Such approach provides an important added value as it can maximize energy potential, while at the same time minimize the unwanted effect related to electricity production.

14



The desire to achieve that added value has been PT Pertamina Geothermal Energy’s We want to consistently and put our focus in developing geothermal as an alternative source of energy to provide electricity in Indonesia. Our mission is to optimize geothermal energy development with an environmentally perspective. We hope that what the Company has and can achieve would support national demand which will also increase the national economy.

Such spirit is what we bring to the table where

geothermal

program initiated by the Indonesian Government. Managing 14 WKP, four geothermal areas and 10 projects have shown maximum results. In addition PGE has increase productivity and expand our geothermal area as PLTP Ulubelu Unit I & II in Lampung have started their operation in 2012 with 110MW capacity.

Along the way, PGE has never forgotten the and started operation, which is to produce renewable and environmentally energy source. It has been made clear since the very beginning that attention to the environment is part of the Company’s DNA. Perusahaan. Our commitment has received acknowledgement both in national and international levels. Proof of that can be seen by PGE receiving ISO

acknowledgement from Indonesia Ministry of Environment who gave a PROPER Gold status to our Kamojang area.

Certainly in the future we will continue to improve sustainability application. Our commitment toward sustainability means PGE always put the highest priorities in Company’s growth, customer satisfaction, health and safety at work, attention to humanity, and social responsibility.

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We are also thankful that in 2012 due to commitment and hard work from 333 employees and all of our stakeholders, PGE has successfully increase our steam production (electricuty equivalent) to 2,216.83 GWh.

This is PGE’s second Sustainability Report. Our

penghargaan Winner Best Sustainability Report 2011 Group B Natural Resources Indonesia Sustainability Reporting Award 2012.

continuous improvement

Best Sustainability Report 2011 Group B “Natural Resources” category in Indonesia Sustainability Reporting Award 2012.

What have been achieved in 2012, will be boost in the years to come with continuous improvement spirit to achieve what the goal this Company was founded upon.

Lastly, on behalf of the Board of Commissioners, I would like to say thank you for the support and trust that have been given by our shareholders and stakeholders. We also express our highest respect to the Board of Directors and management, along with all the employees who have continue to give their best to push this Company forward to achieve our vision “To Become World-Class Geothermal Energy Enterprise by 2014”. To Become World-Class Geothermal Energy Enterprise by 2014

On behalf of the Board of Commissioners of PT Pertamina Geothermal Energy

President Commissioner



17

Sambutan Direktur Utama Message from President Director (1.1)(1.2) Dear Stakeholders,

Praise be to Allah SWT for PGE’s good performance in 2012. On behalf of the Board of Directors, I would like to express our upmost appreciation to all management and employees. As without their hard work and also support from our stakeholders, PGE would not be able to accomplish a remarkable achievement this year.

As a Company that was founded with a noble goal to provide electrical energy with environmentally friendly energy source, the issue of sustainability is interwoven in PGE’s identity and is an inseparable part of the Company. Moreover as now climate change has become an important agenda amongst many countries in the world. Increasing demand and use of energy permintaan dan penggunaan energi guna consequences in the form of global warming. As many sources of energy being used produce carbon dioxide (CO2) and greenhouse gases, which are the main causes of global warming. 2

However human life will require the use of energy, including electrical energy. In Indonesia the population growth has driven up demand for to 7-9% per year. That is why now, more than ever, environmentally friendly sources of energy are needed.

In addition to global warming problem, the to seek for alternative sources of energy. One solution is geothermal energy. This is especially true for Indonesia who is the country with the most volcanoes in the world, meaning we have the natural potential to produce geothermal energy as an alternative energy source.

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As a logical consequence of the spirit that PGE founded upon, attention to environment and future generations have been positioned as the backbone of all our business policies and strategies. However our commitment to sustainability does not end there. In PGE’s operation, we continually balance between Company’s growth, employees and surrounding communities, as well as the environment where we operate.

PGE’s second Sustainability Report that you are holding in your hand, is one of the proof of our

sedang Anda pegang ini adalah salah satu

Indonesia Sustainability Reporting Award 2012 Winner Best Sustainability Report Natural Resources

been bestowed with the award for Winner Best Sustainability Report 2011 Group B “Natural Resources” category in Indonesia Sustainability Reporting Award 2012. This award has motivated each and every one of our employee to continue their work in increasing the Company’s performance while upholding long term sustainability values.

Our hard work and commitment have also been acknowledged by Indonesia Ministry of Environment by assigning PROPER Gold status to our Kamojang area in West Java in 2012. This inspires us to continue our work in the principles of sustainability to achieve a better future for Indonesia.

To Become World-Class Geothermal Energy Enterprise by 2014

area geothermal

20

geothermal.


vision “To Become World-Class Geothermal Energy Enterprise by 2014”, we have worked hard in 2012 to increase our geothermal production. We do this by managing 14 WKP, 4 geothermal areas and 10 geothermal projects. Furthermore our work has bear fruit as PLP Ulubelu Unit I & II in Lampung have started their operation. Our hope is the 110 MW increase in capacity from those units will give positive contributions to the people in Lampung.


Supporting the achievement of PGE’s vision and mission, we have also implemented Good Corporate Governance (GCG) in the Company’s every operation. In 2012, PGE GCG application received the status of “EXCELLENT” with a score of 91.18%. It’ an increase of 8.97% compared to 2011. This increase in number shows an increase of quality in sustainable GCG application.

Good Corporate Governance penerapan GCG di Perusahaan mencapai

During 2012, PGE has also put into action various CSR programs as part of our commitment to the surrounding community and environment at our operational areas. Our CSR infrastructure, environmental, community independence and disaster relief. In total our CSR fund this year amounted to Rp10 billion. Our hope is that what we have done have a positive effect to the communities and environment.

tahun ini mencapai Rp 10 miliar. Kami

A long path is still in front of us, also various challenges down the road. For that we need the support all PGE stakeholders. On behalf of PGE Board of Directors, I would like to say thank you for all the hard work and cooperation during 2012. We do hope this good relationship to remain in the future. Also allow us to give our sincere apologies should there be any unfavorable actions from our operation throughout 2012. We welcome suggestions and constructive feedbacks from all of our stakeholders.

Salam, Regards,

President Director



21

Tata Kelola Perusahaan Good Corporate Governance

perusahaan. PGE believes that our success in achieving sustainability is the result of our commitment in managing and implementing the principles of Good Corporate Governance.

Tata Kelola Perusahaan Good Corporate Governance PT Pertamina Geothermal Energy (PGE) upholds the implementation of transparent and sustainable good corporate governance. We believe that it creates a strong foundation to build business integrity and achieve sustainability. Therefore, PGE is committed to apply the principles of good corporate governance and prioritize the long term interests of all stakeholders.

KOMITMEN KAMI UNTUK TATA KELOLA YANG BAIK Good Corporate Governance

OUR COMMITMENT OF GOOD CORPORATE GOVERNANCE

PGE believes that involving our employees is the key success factor in the implementation of Good Corporate Governance (GCG). To that end, we always ensure that the principle of GCG has been implemented comprehensively in all stages of the organization through the development of business ethics and compliance culture.

PGE strives to incorporate GCG practices as part of our corporate culture which includes three key values, namely, the culture of hard work, discipline, and gratefulness. These values wereexpected to be internalized and implemented as the fundamental principles for our daily activities and operation.

As a subsidiary of PT. Pertamina (Persero), our GCG principles have been developed as a system to be the foundation of every process and mechanism in managing the Company, namely: transparency, accountability, responsibility, independence, and fairness.

EVALUASI PELAKSANAAN GCG

ASSESSMENT OF GCG IMPLEMENTATION

According to Decree of Ministry of State-Owned Enterprises No. PER-01/MBU/2011 dated August 1, 2011 regarding implementation of GCG in State-Owned Enterprises, PGE has conducted periodic evaluation for our GCG practices that aimes to assess the effectiveness of the implementation and quality improvement of the our GCG practices. This assessment was carried out by an independent third party.

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penilaian penerapan GCG di PGE tahun 2012

Our GCG 2012 assessment was conducted by an independent and competent third party, PT Sinergi Daya Prima (SDP). The evaluation parameter used was referring to the Decree of the Ministry of State-Owned Enterprises no. SK-16/S.MBU/2012 dated June 6th, 2012. The assessment result showed an increase in our realization of GCG implementation, which was 82.21% in 2011 to 91.18% in 2012, thus (4.9)

(4.9)

STRUKTUR GCG PERUSAHAAN

terdiri dari Rapat Umum Pemegang Saham,

GCG STRUCTURE OF PGE

We have built a structure of GCG system to implementation. Our GCG Structure consists of General Meeting of Shareholder (GMS), Board of Commissioners, Board of Directors, Committees to assist Board of Commissioners and Working Units that were assigned to assist Board of the Company GCG structure in 2012. Up to the end of 2012, there was no Commissioner serves concurrently as Director or Director serves

(2.9)(4.2)(4.3)

(2.9)(4.2)(4.3)

Struktur GCG PT PERTAMINA GEOTHERMAL ENERGY PT PERTAMINA GEOTHERMAL ENERGY’s GCG Structure (4.1) General Meeting of Shareholders (GMS)

Board of DIrectors

Corporate Secretary

Internal Audit Department


Board of Commissioners

Committee of Audit

Committee of Investment

Committee of Business Risk & Joint Operations


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Rapat Umum Pemegang Saham (RUPS)

Rapat Umum Pemegang Saham (RUPS)

(4.5)(4.9)(4.10)(4.11)

Dewan Komisaris

General Meeting of Shareholders (GMS)

General Meeting of Shareholders (GMS) is a an entity of the Company that is entitled an authority beyond the Board of Directors or

limit by the Acts and / or the Articles of Association. The authority of GMS includes, appointment and dismissal of the Board of Commissioners and the Board of Directors, approval of amendment of the Articles of Association, approval of Annual Report and determination of the remuneration for the Board of Commissioners and the Board of Directors. GMS determines the remuneration amount of the Board of Commissioners and the Board of Directors based on the Company's performance and soundness. Achievement of social and environmental performance ware also key indicators, namely achievement of Gold PROPER . In 2012, PGE has conducted 12 GMS meetings. (4.5)(4.9)(4.10)(4.11)

Board of Commissioners

Board of Commissioners of PGE comprises of one President Commissioners, three Commissioners and one Independent Commissioners. The Board of Commissioners represents the interest of Shareholders to supervise management policy, Company management in general for both the organization and business aspects, and to provide advisory for the Board of Directors.

Elected members of the Board of Commissioners have no family relationships to the third degree with other members of the Board of Directors nor the Company. (4.3) Perusahaan. (4.3)

(4.7)

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PGE always facilitates our Board of Commissioners with a variety of training and development programs that are relevant to improve their competence and performance. In 2012, the Board of Commissioners of PGE has conducted as much as four meetings, three of which were meetings with the committees. (4.7)


Board of Directors

Direksi

The Board of Director of PGE consists of, Director of Planning and Development, Director of Operations, and Director of Finance. The Board of Directors has an authorization to run the Company in compliance with the set by the Legislation and / or articles of association. The Board of Directors shall carries out the risk management and the implementation of good corporate governance at all levels of the organization. During 2012, the Board of Directors has conducted 20 meetings. The members of the Board of Directors were elected based on their competence and experience of each candidate. Elected members of the Board of Directors have no family relationship to the third degree with other members of the Board of Directors or the Board of Commissioners. PGE facilitates the Directors to take part in various trainings and development programs, both as speakers or participants to improve their quality and competence. (4.6)(4.7) (4.6)(4.7)

In performing their duties, the Board of Directors was assisted by the Corporate Secretary who its entities, and stakeholders. In addition, the Board was also assisted by the Internal Audit Department who acted as independent assurance and objective consultant, as well as to encourage the achievement of Company objectives, especially in improving the effectiveness of risk management, control and good corporate governance mechanisms. (4.9)(4.11)

Komite

(4.1)(4.2)(4.11)

(4.9)(4.11)

Committee

The Audit Committee was formed to assist the execution of the duties and functions of the Board of Commissioners in assessing the capability of the internal control system as well as the competence of the reporting and Committee carries out their duties and responsibilities professionally and independently. The Audit Committee was chaired by an Independent Commissioner and two external members. (4.1)(4.2)(4.11)



25

The primary task of the Investment Committee was assisting the duties and functions of the Board of Commissioners in overseeing the implementation of policies and investments contract that were carried out by the Board of Directors. The Committee may use independent consultants or other advisors deems necessary in order to improve the performance for their responsibilities. Investment committee consists of one Commissioner as the chairman of the committee and two members. (4.1)(4.2)(4.11) (4.1)(4.2)(4.11)

(4.1)(4.2)(4.11)

Business Risk and Joint Operations Committee is assigned to assist the implementation of the duties and functions of the Board of Commissioners in supervising the implementation of the business risks and joint operation between the Company and other parties. This committee consists of a chairman who was held by one of the Commissioners and one member. (4.1)(4.2)(4.11) More details on the duties implementation of the Board of Commissioners, the Board of Directors as well as further explanation of each committee were presented separately in our 2012 Annual Report.

26



ETIKA USAHA DAN TATA PERILAKU

insan Perusahaan dengan Perusahaan,

launching dengan workshop

(SO3)

Materi Khusus


BUSINESS ETHICS AND CODE OF CONDUCT

PGE established Code of Business Ethics and Code of Conduct as a manifestation of our commitment to the comprehensive implementation of good corporate governance in all our operational activity. All management and personnel were required to understand the Code of Conduct as the basis fof the Company's culture and behaviour that govern the relationship between the Company and its personnel, namely consumers, suppliers, shareholders, stakeholders, government and society. To socialize and provide in-depth understanding regarding the Company's Code of Business Ethics and Code of Conduct, PGE has conducted workshops followed by a launching event that involved all Company's entities. PGE's Code of Business Ethics and Code of Conduct cover: (SO3) Business Ethics Code of Conduct Special Issues Implementation and enforcement


27

WHISTLE BLOWING SYSTEM

WHISTLE BLOWING SYSTEM

(4.4)(SO3)(SO4)

(4.4)(SO3)(SO4)

Whistle

PGE has been implementing a Whistle Blowing System (WBS) mechanism since 2011. This system is a disclosure mechanism to report committed violations. WBS was developed as an effort to be more responsive, transparent, safe and responsible in handling of a complaint. In the implementation of WBS, we have established and appointed a special team

Blowing System

Investigation Team and WBS Website Management Team. Through WBS, every member of PGE and all stakeholders can provide information or make a report via the following media: Jakarta [email protected] http://pge.pertamina.com/wbs/

Internal socialization of WBS was carried out through various workshops and presentations for all PGE's employees. On external level, the socialization mechanism was conducted through PGE WBS website. Since WBS was initiated on February 17, 2011 and up to the end of 2012, we have yet to received any reports or complaints from both internal and external sources.

BENTURAN KEPENTINGAN (4.6)

CONFLICT OF INTEREST

(4.6)

In particular, our Code of Business Ethics and Code of Conduct have included guidelines to provide direction for all Company personnel in working environment. Some steps have been taken to minimize and address the potential

interest. Company personnel has a personal interest certain information if there were any personal interest were involved

interest implication

28



melanggar

AKTIVITAS POLITIK (SO6)

POLITICAL ACTIVITIES (SO6) external sources, particularly related with politics, our Business Ethics and Code of Conduct clearly state that: become members and engage directly in the political parties. active members and / or administrators of a political party, and / or members of the legislative council must resign.

Perusahaan

using the Company's assets or facilities as well as their authority to dismiss and suppress other PGE personnel to support a particular political party.

Perusahaan

exhibit, install and distribute symbols, images and ornaments of political parties and other political activities within the Company.

Perusahaan

EVALUASI DAN PENILAIAN

EVALUATION AND ASSESSMENT

(4.9)

(4.9)

Similar to the GCG implementation assessment, we also evaluate the effectiveness of our operations and achievements. One reference in performing these evaluations was Key Performance Indicators (KPI). KPI was used as a reference for performance and quantitative targets to be achieved by employees, department and the Company.

dan pencapaian Perusahaan. Salah satu Key Performance Indicators

Under the coordination of the Board of Commissioners and Board of Directors, PGE has implemented evaluation and assessment to ensure that the Company has fully complied with all regulations and the Company's operations have been performed in accordance with the planned targets.



29

Information regarding activities and results of PGE evaluation and assessment process were reported transparently to all stakeholders through the Company's Annual Report and Sustainability Report. KPI achievement of the Company for the period of 2012 can be found on page 3. pada halaman 3.

MANAJEMEN RESIKO (4.11)

1. Komunikasi dan Konsultasi

RISK MANAGEMENT (4.11)

PGE has developed a risk management strategy to manage the uncertainty that could potentially pose a threat to the sustainability of our business. Risk management strategies that we implemented were aiming to identify risk, quantify risk, and develop a risk management strategies through a variety of available resources. Strategies that can be carried out , such as transferring the risk to another party , avoiding the risk , reducing the risk of negative effects , and accommodate some or all of the consequences of a particular risk .

In conducting risk assessment , PGE has conducted risk management processes as following stages:

1. Communication and Consultation

between the Company and our stakeholders to exchange, share information and engage in dialogue related to risk management.

2. Penentuan Lingkup Risiko

3. Identifikasi Risiko

2. Scope of Risk Determination and external parameters that must be considered in managing risk, determining the scope and risk criteria to set a the risk management policy.

3. Risk Identification

and outlining the inherent risk in any activity or transaction throughout the Company's business processes based on the scope of risk

4. Analisis Risiko

previous stage.

4. Risk Analysis

characteristics of the risk (probability and impact), which can be conducted qualitatively or quantitatively to determine the level of risk. level of risk).

30



5. Evaluasi Risiko

5. Risk Evaluation the risk analysis with risk criteria to determine whether those risks are at a level that can be accepted or tolerated

6. Penanganan Risiko

6. Handling Risk selecting alternatives to manage the risk.

7. Pemantauan dan Kaji Ulang

7. Monitoring and Review This stage includes continous monitoring for the implementation of the management plan, as well as the overall risks.

Aktivitas Manajemen Risiko Tahun 2012

(4.11)

2012 Risk Management Activities

The rapid development of the business led to the increasing complexity of business risk. Therefore, PGE requires a formal, structured and integrated risk management implementation. In the framework of the implementation and development of risk management, in 2012 PGE has conducted a series of activities as follows : (4.11)

1. Penyusunan Pedoman Manajemen Risiko Korporat (ERM)

1 . Guidelines for the development of Enterprise Risk Management (ERM) Enterprise Risk Management Guidelines No. PGE . 001/PGE113/2012-S0 was reinforced on December 17, 2012 and Decree No. . Kpts-52/C0000/2011/S0 dated 27 September 2011 regarding the Application System Work Procedure of the Enterprise Risk Management PT Pertamina ( Persero ) .

Enterprise Risk Management

2. Risk Assessment

2 . Risk Assessment

Kegiatan Risk Assessment tahun 2012 meliputi risk assessment risk assessment serta risk assessment terhadap usulan RKAP 2013.

The 2012 Risk Assessment activities included risk assessment project for the development of 10 PGE projects, PGE Corporate risk assessment, and risk assessment of the proposed Corporate Budget Plan 2013 .

a. Risk Assessment Proyek Pengembangan PT PGE

a. Risk Assessment of PGE Development Projects

Risk assessment

Risk assessment conducted on 10 projects covering the project development of Ulubelu Unit

Unit I & II, Sungai Penuh Unit I & II, and



31

b . PGE Corporate Risk Assessment

b. Risk Assessment Korporat PT PGE

There were 46 potential risks from 12 strategic risks, 20 operational risks, 9 hazard risk and 5

hazard extreme high risk, high risk medium risk low risk

extreme high risk high risk medium risk low risk.

c. Risk Assessment Usulan RKAP 2013

worse case, base case maupun high case.

3. Pemantauan Risiko

extreme high risk category , 7 potential risks were categorized as high risk categories , 17 were potential risks in the medium risk category and 17 potential risks were at low risk category. According to the results of risk assessment which taking into account the initial response plans. The risk mapping showed that there were 1 potential risk at extreme high risk category , 6 potential risks were at high risk category , 7 potential risks were at medium risk category and 32 potential risks were at low risk category .

c. Proposed Budget Plan 2013 Risk Assessment Risk evaluation of the proposed Budget Plan 2013 was arranged to identify any events and factors that will have an impact on the achievement of net income in 2013 . In addition to the risk evaluation for earnings targets, PGE also carried out risk evaluation towards investment realization, number of drilling activities, as well as steam and electricity sales performance, including their respective worse case, base case and high case scenarios .

3 . Risk Monitoring Risk monitoring was conducted to determine whether the potential risks occur and if the plan were still be a appropriate response. In 2012, risk monitoring has been carried out for Ulubelu Unit

4. Peningkatan Kapabilitas Manajemen Risiko

training, workshop dan

32


4 . Improvement of Risk Management Capability In order to improve our capabilities in the implementation of risk management, PGE's Risk Management Function personnel has attended various trainings, workshops and seminars on Risk Management organized by PT Pertamina (Persero) and other parties .


Potensi Risiko dan Upaya Mitigasi

(1.2)(4.11)

Potential Risks and Mitigation Efforts

In carrying out our activities, there were several Description of the potential risks and mitigation efforts for each of these risks are described as follows: (1.2)(4.11)

Potential Risk Mitigation Efforts

Maintain good coordination and communication with authorities, namely Department of Forestry, Nature Conservation Agency, Local Government, Police, and many more. Cross departmental monitoring and coordination Potential interruptions due to license and permit regarding forest or protected nature Effective approaches towards Local Authorities, Department of Forestry, Nature Conservation reserve area use for the Agency, all related parties. development of geothermal projects over budget Comprehensive analysis for updated cost structure and its projections Potential risk due to over budget project Economic calculation prior to project commencement Project feasibility review

project delay Intensive communication and coordination during licensing, permit process, land acquisitions and Potential risk due to project infrastructure delay ISO 9001 implementation in procurement process sub-surface target Comprehensive and professional sub-surface evaluation target evaluation

Potential risk caused by technical failure during Monitoring and inspection improvement in accordance with international accepted standard and drilling operation involving independent consultants

drilling expert Recruiting drilling experts to assist in planning, monitoring, and drilling evaluation to ensure no technical problems will occur during drilling execution Implementation of Occupational Safety Implementation Improvement Program Management Walkthrough Potential risk due to accident Implementation of Management Walkthrough in the work place safety meeting Routine safety meeting aiming to increase employees’ awareness towards HSE aspects Contractor Safety Management System Implementation of CSMS (Contractor Safety Management System) during tender Formulation of JSA prior to work commencement



33

RELASI DENGAN PEMANGKU KEPENTINGAN (4.14)(4.15)

RELATIONSHIP WITH STAKEHOLDERS (4.14)(4.15)

The Company's image and public trust were one of the main aspects for any company to be able to grow well and achieve sustainability. Both of these aspects were very closely related to how we establish communication and interaction with our stakeholders. PGE has relationship with our day-to -day activities, they are : shareholders, workers, customers, business partners (suppliers of goods / services) , the Government, Local Communities, and NGOs .

PRAKARSA EKSTERNAL (4.12)

EXTERNAL INITIATIVES (4.12)

We realize that PGE should continue to grow and be able to compete internationally. To that end, we have adopted various international standards such as Quality Management System ISO9001 : 2008 , ISO14001 Environmental Management Systems : 2004, as well as the Accreditation and Management System of Occupational Health and Safety OHSAS18001 : 2007 . In addition, as part of the global community, PGE awares of our role in protecting the environment for a better future. Therefore, we are committed to implement environmentally sustainable operations through the implementation of the Clean Development Mechanism (CDM) . CDM is a follow up of the Kyoto Protocol by the Act No . 17

lean Development Mechanism

Kyoto Protocol To The United Nations Framework Convention On Climate Change

34


The United Nations Framework Convention On Climate Change (UNFCCC). Until the end of 2012, the CDM implementation phase in PGE has covered:


Emission Reduction Purchase Agreement (ERPA) pada

Purchase Agreement ( ERPA ) in Ulubelu Unit

Emission Reduction

KEANGGOTAAN DALAM ORGANISASI (4.13)(SO5)

MEMBERSHIP IN ORGANIZATIONS (4.13)(SO5)

We realize that this Company is an integral part was committed to support the government and the people of Indonesia. Our support were expressed namely through our active participation in the conception of public policy development that were conveyed through various organizations and industry associations. Moreover, we play an active role to provide input, advice and opinions to relevant parties, particularly on the management of geothermal and electricity. Currently, PGE was listed as members and actively participate in Geothermal Association and the Indonesian Renewable Energy Society (METI) .



35

Kegiatan Operasional yang Berkelanjutan Sustainable Operation

PGE should have a sound business growth performance environment and communities.

Kegiatan Operasional yang Berkelanjutan Sustainable Operation Dalam upaya kami menuju keberlanjutan, As our efforts towards sustainability, PGE PGE memahami bahwa Perusahaan ini harus understands that our Company should grow tumbuh dengan baik. PGE harus memiliki well. PGE should have a sound business growth kinerja pertumbuhan usaha dan perolehan laba yang sehat sehingga kami mampu untuk mendistribusikan manfaat kepada communities. For PGE, sustainable operations lingkungan dan masyarakat. Bagi PGE, are operations that could reach production operasional yang berkelanjutan adalah target and electricity supply target, maintain operasional dimana kami mampu mencapai customer satisfaction, create healthy and safe target produksi dan pasokan listrik, menjaga occupational environment for workers, give kepuasan pelanggan, menciptakan valuable work experience, and having lingkungan kerja yang sehat dan aman bagi sustainable partnership with business partners. pekerja, memberikan pengalaman bekerja (EU6) yang berharga, serta menjalin kemitraan yang berkelanjutan dengan para mitra usaha. (EU6)

optimalisasi produksi dan kepuasan pelanggan

Pada tahun 2012, kami berhasil mengoperasikan PLTP Ulubelu Unit I & II dan melakukan pemboran sumur eksplorasi di proyek Hululais. Sehingga, kami dapat meningkatkan total produksi uap dan listrik (setara listrik) menjadi 2.216,83 GWh. Angka ini meningkat sebesar 201,89 GWh atau 10,02% dibandingkan dengan produksi tahun 2011. (EU2)

production optimalization and customer satisfaction

In 2012, we succeeded in operating PLTP Unit I & II in Ulubelu and drilling exploration wells in Hululais project. Therefore, we managed to increase the total steam and electricity (electricity equivalent) production to 2,216.83 GWh. This number increased 201.89 GWh or 10.02% compared to production in 2011. (EU2)

Total Produksi tahun 2011-2012

(EU2)

Total Production 2011-2012

2012 Produksi Production Listrik

Electricity GWh

KAMOJANG LAHENDONG SIBAYAK ULUBELU

TOTAL

36

Kontribusi

Contribution

1.455‚37 65‚65% 446‚81 20‚15% 16‚33 0‚74% 298‚32 13‚46% 2.216‚83 100%


2011 Produksi Production Listrik

Electricity

Kontribusi

Contribution

GWh

1.646‚57 81‚72% 337‚66 16‚76% 30‚72 1‚52% - 0‚00% 2.014‚95 100%


Di tahun 2012, PGE berhasil mengoperasikan area Ulubelu, Propinsi Lampung, yang memiliki kapasitas sebesar 110 MW dan berkontribusi pada total produksi uap (setara listrik) sebesar 298.32 GWh. In 2012, PGE succeeded in operating Ulubelu area, Lampung Province, which has capacity of 110 MW and contribute 298.32 GWh to the total of steam (electricity equivalent) production. kepuasan pelanggan

customer satisfaction

(pr5)(EU19)

(pr5)(EU19)

PGE berkomitmen untuk menjaga kepuasan pelanggan dengan keterbukaan dan mendengarkan setiap umpan balik dari pelanggan. Pendapat dari pelanggan menjadi salah satu masukan dan bahan pertimbangan kami dalam menentukan langkah strategis yang diambil.

Menjaga Kualitas dan Peningkatan Pelayanan Bagi Pelanggan (EU6) Untuk menjaga kualitas produk dan layanan, kami melakukan inisiatif-inisiatif, di antaranya: Quality Control dan Quality Assurance dengan analisa labolatorium secara berkala untuk menjaga kualitas produk-produk yang dihasilkan PGE listrik sesuai permintaan pelanggan tanpa terhenti dan tanpa gangguan selama 24 jam terus menerus produksi dengan jadwal pemeliharaan PLTP pelanggan

PGE commits to maintain customer satisfaction with transparency and pay attention to every customer’s feedbacks. Customer’s opinions become one of our inputs and considerations in deciding strategic ways.

Maintaining Customer Service Quality and Improvement (EU6) In order to maintain product and service quality, we have done various initiatives, such as: Conducting Quality Control and Quality Assurance with routine laboratorium analysis to maintain our products quality. Maintaining the continuity of steam and electricity supplies without any interruption for 24 hours based on customer demand. Adjusting production facilities maintenance schedule with customer’s PLTP maintenance schedule. Developing a customer communication network.

pelanggan

Pusat Informasi Pelanggan (EU24)

Customer Information Center (EU24)

PGE menyediakan hotline pusat informasi PGE provides information center hotline that can yang dapat dihubungi pelanggan untuk be contacted by customers to report every melaporkan setiap keluhan yang terkait jasa complaint related to products and services that dan produk yang kami berikan. Kami akan we provide. We will directly forward the reports langsung meneruskan laporan yang diterima to the concerned section to be followed up as ke bagian yang tepat untuk dtindaklanjuti soon as possible, so every customer’s complaint segera agar setiap keluhan pelanggan dapat could be solved rapidly and precisely. Besides diatasi dengan cepat dan tepat. Selain melalui hotline services, we also hold meetings with hotline, kami juga menggelar pertemuan customers every six months to discuss related dengan pelanggan setiap enam bulan sekali service and product, including submission of untuk mendiskusikan hal-hal terkait pelayanan complaint, criticism, and suggestion. During dan produk termasuk penyampaian keluhan, 2012, all complaints were successfully followed kritik dan saran. Sepanjang tahun 2012, up. seluruh keluhan berhasil kami tindak lanjuti.



37

Pengukuran Kepuasan Pelanggan

Customer Satisfaction Survey

PGE mengukur tingkat kepuasan pelanggan, kami secara berkala dengan kuesioner. Kami menggunakan empat parameter dalam pengukuran kepuasan pelanggan, yaitu: Produk, Pelayanan, Lingkungan, dan Lain-lain.

PGE regularly conducts customer satisfaction survey by using questionnaire. There are four parameters of customer satisfaction survey that are used in the questionnaire, namely: Product, Service, Environment, and Others.

Pada tahun 2012, kuesioner kepuasan In 2012, customer satisfaction questionnaire pelanggan disebarkan di Area Kamojang was distributed to our customers in Kamojang, kepada pelanggan kami, PT Indonesia Power PT Indonesia Power and PT PLN (Persero). From dan PT PLN (Persero). Dari kuesioner ini, this questionnaire, 89.52% of respondents from 89,52% responden dari PT PLN (Persero) dan PT PLN (Persero) and 92.40% of respondents 92,40% responden dari PT Indonesia Power from PT Indonesia Power stated “SATISFIED” menyatakan “PUAS” terhadap produk kami. with our products. Moreover, for our services, Sedangkan untuk kriteria Pelayanan, 91,75% 91.75% of respondents from PT PLN (Persero) responden dari PT PLN (Persero) dan 92,54% and 92,54% of respondents from PT Indonesia responden dari PT Indonesia Power Power stated “SATISFIED” with our services. In menyatakan “PUAS” dengan pelayanan yang addition, there were six people or 2,03% of kami berikan. Selain itu, terdapat enam orang respondents from PT Indonesia Power stated atau 2,03% responden dari PT Indonesia “NOT SATISFIED” with our service, especially Power yang menyatakan “KURANG PUAS” services that was related to complaint handling. dengan pelayanan yang kami berikan, (EU3) khususnya terkait penanganan keluhan. (EU3) Umpan balik ini kami gunakan sebagai masukan untuk perbaikan kualitas produk dan layanan PGE di masa mendatang. Rekapitulasi hasil kuesioner kepuasan pelanggan Area Kamojang tahun 2012 dapat dilihat pada tabel berikut ini:

Kriteria Kepuasan Pelanggan Customer Satisfaction Criteria Produk Product Pelayanan Service Lingkungan, mencakup: tanggap darurat, maintenance, kebersihan dan pencegahan pencemaran Environment, including: alertness, maintenance, cleanliness, and pollution prevention. Lain-lain, mencakup komunikasi dan keramahan Others, including communication and friendliness. PLN

38

These feedbacks were used to improve PGE’s product and service quality in the future. The recapitulation of Kamojang’s customer satisfaction questionnaire result in 2012 can be seen at the table as followed:

Sangat Puas

Puas

Cukup Puas

Perlu Ditingkatkan

Kurang Puas

Very Satisfied

Satisfied

Quite Satisfied

Need Improvement

Not Satisfied

4.33%

- 89.52%

92.4%

5.01%

7.6%

1.14%

-

-

-

1.25%

-

91.75% 92.54%

7%

5.42%

-

-

-

2.03%

-

3.45%

27.5%

90.8%

50.5%

5.17%

22%

0.57%

-

-

-

3.45% 68.33%

93.2%

23.3%

3.45%

8,33%

-

-

-

Indonesia Power



komitmen terhadap mutu

commitment to quality

(EU8)

(EU8)

Sebagai wujud dari komitmen kami terhadap pelaksanaan Sistem Manajemen Mutu, PGE mengadakan Konvensi Mutu setiap tahun. Konvensi Mutu merupakan media untuk berbagi ilmu dan pengalaman, media promosi karya mutu, ajang pemberian penghargaan, serta ajang kompetisi yang diikuti oleh karya unggulan buah hasil tim Gugus Kendali Mutu (GKM), Project Kendali Mutu (PKM), dan Sumbang Sarang (SS). Selain Konvensi Mutu PGE, kami juga ikut serta dalam Konvensi Mutu yang diadakan oleh induk perusahaan, PT Pertamina (Persero), dan Konvensi Nasional

As our commitment in implementating Quality Management System, PGE holds Quality Convention every year. Quality Convention is a forum to share knowledge and experience, promote quality achievements, awards event, as well as competition that is participated by masterpieces from Quality Circles (QCC) teams, Project Quality Control (PQC) teams and Sumbang Saran (SS) team. In addition to PGE Quality Convention, we also participate in Quality Convention held by our parent company, PT Pertamina (Persero), and National Convention on Quality and Productivity Innovation (TKMPN).

(TKMPN). Pada tahun 2012, PGE berhasil mendapatkan lima penghargaan pada Konvensi Mutu PT Pertamina (Persero) dan tiga penghargaan pada Konvensi Nasional TKMPN:

awards in PT Pertamina (Persero) Quality Convention and three awards in TKMPN National Convention: Award Konvensi Award Konvensi Perusahaan Korporat Company Corporate Convention Award Concetion Award

GUGUS Gamal Rudi

Superman

Award Konvensi Nasional TKMPN TKMPN National Convention Award

mendapatkan data P&T sumur di titik yang lebih dalam di PT Perusahaan Area Lahendong pet wells data in the deeper position in PT Perusahaan Area Lahendong Upaya reduksi kebisingan saat uji produksi dengan melakukan re-design pipa perforasi silencer di proyek Ulubelu. Noise reduction during production trial by re-designing perforation pipe silencer in Ubelulu project

Lokomotif

Utilization of steam as energy sources per mowers to reduce the use of gasoline Analisis statistik uji produksi Sumur panasbumi menggunakan metode lip pressure datar Yanuaris-Husni Statistical method in geothermal wells production trial with vertical lip preasure method as subtitutes alternative for separator method Mubarok sebagai alternatif pengganti metode separator start up unit dengan optimalisasi pemakaian Piranha Imut uap di PLTP Kamojang IV in PLTP Kamojang IV

Platinum

keamanan produk (PR1)(PR2)

Gold

Silver

Bronze

product safety (PR1)(PR2)

PGE menghasilkan uap dan energi listrik yang PGE produces steam and electricity from drilling diperoleh melalui proses pengeboran dan process and electricity generation. We have pembangkit listrik. Kami mempunyai Standar Standard Operating Procedures (SOP) of Prosedur Operasi (SOP) K3 untuk memastikan occupational safety and health to ensure work keselamatan kerja baik bagi pekerja maupun safety of both workers and customers. In 2012, pelanggan. Pada tahun 2012, kami tidak we did not receive any report related to healthy menerima laporan terkait gangguan kesehatan and safety issues in our operational process and dan keselamatan dari proses operasional products. maupun produk kami.



39

kehandalan pasokan listrik untuk pelanggan

reliability of electricity supply for customers

(EC2)(PR3)(PR4)(PR9)(EU6)(EU7)

(EC2)(PR3)(PR4)(PR9)(EU6)(EU7)

berikan kepada pelanggan tercantum dengan jelas di kontrak kerjasama yang telah disepakati bersama dengan pelanggan. Dalam kontrak ini dicantumkan antara lain senantiasa berupaya untuk memenuhi kontrak kami dengan setiap pelanggan. Tahun ini kami berhasil memenuhi lebih dari 90% jumlah pasokan listrik yang disepakati bersama pelanggan dan kami tidak menerima denda atau sanksi terkait penyediaan produk

to the customers are clearly stated in our contract agreement that has been agreed by both PGE and customers. The amount of electricity and steam supplies and time management are stated in the contract. PGE every customer. This year, we succeeded in per contract agreement and we did not receive and service provision. In 2012, there was no activity that must be halted due to climate

operasional yang harus dihentikan akibat perubahan iklim yang dapat menyebabkan

perlindungan data pelanggan

customer’s data protection

(PR8)

(PR8)

Kami memastikan data-data pelanggan We ensure customers’ data is secured well in disimpan dengan baik untuk mencegah order to prevent misuse by unauthorized parties. penyalahan gunaan oleh pihak-pihak yang In order to keep our customers’ data privacy, PGE tidak berhak. Untuk menjaga privasi data-data owns a data storage system that has limited pelanggan kami, PGE memiliki sistem accessed by authorized personnel. All data penyimpanan data yang hanya dapat diakses secara terbatas oleh personel yang memiliki letter that is approved by our personnel. Until otorisasi. Semua permintaan data harus the end of 2012, there were no reports, melalui surat permintaan resmi yang disetujui complaints, or incidents related to violation of oleh personel kami. Sampai dengan akhir customers’ data privacy. atau pun insiden yang terjadi terkait

komunikasi pemasaran

marketing communication

(PR6)(PR7)

(PR6)(PR7)

Kegiatan komunikasi dan pemasaran yang kami lakukan bertujuan untuk memastikan mengenai produk dan jasa dengan jelas, lengkap, jujur dan transparan. Berbagai kegiatan seperti pameran, expo, keikutsertaan PGE dalam berbagai konferensi nasional

40


Our communication and marketing activities were aim to ensure that every customer receives clear, complete, honest, and transparent We routinely conduct various activities, such as exhibition, expo, participation in various national and international conferences, customer visit to


ataupun internasional, kunjungan pelanggan ke Area PGE, dan lain sebagainya, rutin kami lakukan. Sampai dengan akhir tahun 2012, PGE tidak menerima laporan mengenai pelanggan etika komunikasi pemasaran.

rencana ke depan

PGE’s areas, and many others. Until the end of 2012, PGE had not received any customer report related to marketing communication.

future planning

Pemintaan dunia akan energi terus World’s energy demand raises as global bertambah seiring dengan bertambahnya population and industrial activities increase. In populasi dan meningkatnya aktivitas sektor Indonesia, the need of electricity supply is industri. Di Indonesia, kebutuhan akan estimated to increase by 7% to 9% per year in pasokan energi listrik diperkirakan akan the future. Moreover, about 80 million meningkat sebesar 7% sampai 9% per tahun Indonesian residents or more than 30% still do di masa mendatang. Selain itu, sekitar 80 juta atau lebih dari 30% penduduk Indonesia this need, Indonesian Government has targeted belum memiliki akses pada energi listrik. to boost electricity production, especially by Demi menjawab kebutuhan ini, Pemerintah exploring new and renewable energy sources. Indonesia menargetkan peningkatan produksi listrik terutama melalui eksplorasi of national energy is geothermal energy. sumber-sumber energi baru dan terbarukan. Indonesian Government encourages the Salah satu primadona Indonesia untuk utilization of geothermal energy by increasing menjawab kebutuhan energi nasional adalah the total capacity of geothermal PLTP to 5,000 panas bumi. Pemerintah Indonesia MWh in 2025. (EU10)(EU26) mencanangkan pemanfaatan energi panas bumi untuk meningkatkan total kapasitas terpasang PLTP geothermal menjadi (EU10)(EU26)

Iklim industri panas bumi dan peningkatan permintaan ini, menciptakan peluang usaha yang begitu besar sekaligus tantangan bagi PGE. Kami menargetkan ketersediaan uap di kepala sumur pada tahun 2014 mencapai

Increasing demand of geothermal energy creates both big business opportunity and challenges for PGE. We aim to provide an equivalent amount of 402 MW of steam supply in the head well in 2014. The total of investment has been budgeted to achieve the target. It reaches US$ 350 millions that will be used for infrastructures construction and geothermal projects. In addition to achieve the target, PGE cooperates with business partners and regulators, implements project acceleration, maintains operational optimalization and effectivity, maintains the reliability of human resources and supportive entities.

telah kami persiapkan dalam rangka untuk target tersebut mencapai US$ 350 juta yang akan digunakan untuk pembangunan infrastruktur dan penyelesaian proyek-proyek panas bumi. Selain itu, PGE juga menjalin kerjasama dengan para mitra usaha dan regulator, implementasi percepatan proyek, operasional, kehandalan sumber daya manusia serta seluruh entitas pendukung untuk mewujudkan tercapainya target ini.

(EU6)(EU7)(EU10)

(EU6)(EU7)(EU10)



41

kesehatan dan keselamatan kerja

Penerapan sistem manajemen kesehatan dan keselamatan kerja yang kami rangkai dengan lindung lingkungan sangat penting bagi kesinambungan usaha dan kesejahteraan pekerja. Pada tahun-tahun mendatang, kami akan menerapkan standar world’s best practices sebagai acuan target kinerja K3LL kami.

Pada tahun 2012 ini, sesuai dengan Road Map menuju implementasi dan budaya Kesehatan dan Keselamatan Kerja dan Lindung Lingkungan (K3LL) yang unggul, program K3LL PGE berfokus pada: Pengambilan langkah untuk mencegah terjadinya insiden. mengimplementasikan budaya K3LL di lingkungan kerja mereka. setiap pekerja memiliki kesadaran yang tinggi mengenai prilaku sehat dan selamat. keselamatan kerja di setiap pengambilan keputusan oleh pemimpin, baik keputusan bisnis ataupun operasional.

occupational safety and health

The implementation of health and safety management system that we integrate with environment protection is very essential for corporate sustainability and employees welfare. In the coming years, we are going to apply world’s best practices as a reference of our performance target in providing occupational health, safety, and environmental protection (HSE).

Based on road map to the implementation of best occupational safety, health, and environmental protection (HSE), in 2012, PGE’s HSE programs focused on: Decision making to prevent any incidents. Involving all workers to implement HSE culture in their work environment. Creating HSE culture and ensuring that every worker had high awareness of healthy and safe behavior. Considering occupational safety and health in every decision making by leaders for both business and operational decisions. Creating an environment that gave motivation to all workers to obey occupational health and safety rules. Fostering workers’ awareness that HSE is every person’s responsibility.

motivasi kepada seluruh pekerja untuk mematuhi peraturan keselamatan kerja. adalah tanggung jawab setiap orang.

Komite K3LL dan Safety Meeting

HSE Committee and Safety Meeting (LA6)

Komite K3LL dibentuk untuk memastikan seluruh aspek-aspek K3LL telah terpenuhi. Komite ini beranggotakan tujuh orang yang mencakup seluruh area operasional kami. PGE menggelar Safety Meeting secara rutin baik dengan unit-unit kerja di masing-masing area operasional, bersama seluruh pekerja, maupun dengan mitra kerja kami. Safety Meeting rutin ini bertujuan untuk memastikan seluruh pihak tetap konsisten melaksanakan ketentuan dan program-program K3LL yang telah dirumuskan dan disepakati. people covering all our operational areas. PGE routinely hold Safety Meeting with work units: workers and business partners, in each operational area. This routine Safety Meeting aims to ensure that all parties

42



kinerja keselamatan kerja (LA7)(LA8)

Pada tahun 2012, PGE mencatat tingkat terjadinya insiden dan kecelakaan kerja, baik menyebabkan kehilangan jam kerja (Lost Time Injury – LTI), sampai dengan kejadian-kejadian yang berpotensi menimbulkan kerugian terhadap manusia maupun peralatan kerja (near miss). Terkait dengan pelaporan kinerja keselamatan kerja, kami menggunakan dua kategori berikut ini: Non-Recordable Incident, yakni insiden-insiden terkait kesehatan dan keselamatan pekerja yang penanganannya membutuhkan penanganan pertolongan pertama Recordable Incident, yakni insiden terkait kesehatan dan keselamatan pekerja yang mengakibatkan : a. Kematian b. Hari Hilang c. Pembatasan Kerja atau Pemindahan Tugas d. Pengobatan melebihi perawatan P3K

occupational safety performance (LA7)(LA8)

In 2012, PGE recorded a level of incidents and work accidents, both minor or accidents that cause loss of working hours (Lost Time Injury-LTI), as well as the events of near misses. We categorizes incidents into two categories, namely: Non-Recordable Incident, is accidents related to employees’ health and safety which require Recordable Incident, is accidents related to employees’ health and safety that cause: a. Fatality b. Lost Time Injury c. Restricted Work Days Case d. Medical Treatment Case

jam kerja tanpa kecelakaan Total Working Hours with No Accident

2012 2011 KAMOJANG LAHENDONG SIBAYAK ULUBELU

1,040,949 716,191 137,360 1,306,531

1,001,181 546,182 205,926 -

Selama tahun 2012, terjadi dua recordable incident dan 15 non-recordable incident. Dua recordable incident K3 di lapangan dalam menanggapi adanya laporan-laporan near miss, kecelakaan kerja yang bersifat fatal (menimbulkan kematian) dapat dihindarkan selama operasional Perusahaan di tahun 2012. Selain itu, pada tahun 2012, tidak terdapat incident yang mengakibatkan berdampak bagi masyarakat.

In 2012, two recordable incidents and 15 non-recordable incidents happened. These recordable incidents happened in May and June. Due to good response of occupational health and safety team towards near miss reports, fatalities can be avoided during operational hours in 2012. In addition, there is no incident which affect the communities in 2012. (EU25)

(EU25)



43

TINGKAT INSIDEN Dan PERAWATAN 2012 2012 Incident Rate and Treatment (LA7)(LA8) Jan

Feb Mar Apr

Mei

Jun

Jul

Aug Sep

Oct Nov Dec

Fatalities LTI (Lost Time Injuries) Restricted Work Days Cases Medical Treatment Cases First Aid Near Miss

0 0 0 0 0 1

0 0 0 0 0 3

0 0 0 0 0 1

0 0 0 0 0 2

0 0 0 1 0 1

0 0 0 1 1 0

0 0 0 0 0 0

0 0 0 0 0 0

0 0 0 0 0 1

0 0 0 0 2 1

0 0 0 0 0 1

0 0 0 0 0 1

Recordable Incident Non-Recordable Incident

0 1

0 3

0 1

0 2

1 1

1 1

0 0

0 0

0 1

0 3

0 1

0 1

Perilaku Berbasis Keselamatan (PBS)

Behavior-Based Safety (BBS)

We realize that occupational safety consists of three main components that are strongly Kami menyadari bahwa keselamatan kerja related to each other, namely employees, work terdiri dari tiga komponen utama yang saling environment, and individual behavior. If those berhubungan erat satu sama lain, yaitu three components can be controlled well, work pekerja, lingkungan tempat bekerja dan accident probability can be decreased, even perilaku individu. Bilamana ketiga komponen eliminated. Based on our observation and ini dapat dikendalikan dengan baik, maka monitoring, most accidents happen because of potensi kecelakaan kerja akan menurun, individual negligence. Therefore, since 2012, bahkan dapat dihilangkan. Berdasarkan hasil PGE has formed safety culture through BBS pengamatan dan pemantauan kami, sebagian besar kecelakaan kerja terjadi akibat kelalaian campaign, called Occupational Safety Improvement Program (Peningkatan individu. Oleh karena itu, sejak tahun 2010 Implementasi Keselamatan Kerja - PPIK). All sampai dengan saat ini, PGE membentuk PGE’s management levels have committed to budaya keselamatan melalui kampanye PBS support the program, be actively involved, and berupa program Peningkatan Implementasi become role models when changes happen. Keselamatan Kerja (PPIK) dimana seluruh jajaran manajemen PGE berkomitmen untuk mendukung program tersebut dan terlibat secara aktif serta menjadi role model terhadap perubahan-perubahan yang dilakukan. Selama tahun 2012, kami terus melakukan sosialisasi aspek K3LL dalam seluruh pekerjaan sejak tahap rancang bangun dilengkapi dengan pemberian asistensi terkait dengan aspek K3LL pada proyek-proyek berikut ini:

During 2012, we kept holding socialization of HSE aspects in all works. Starting from designing step, HSE aspects assistance has been given in these following projects:

projects

Pelaksanaan dan pengawasan K3LL di seluruh HSE Implementation and monitoring in all our aktivitas dilaporkan secara berkala kepada activities were regularly reported to our parent induk perusahaan, PT Pertamina (Persero) yang company, PT Pertamina (Persero). The reports langsung dipantau oleh Dewan Direksi secara were available online and directly monitored by online. (LA6) the Board of Directors. (LA6)

44



Selama periode 2012, dengan koordinasi yang baik antara K3LL dengan fungsi HR&GA, kami terus melaksanakan program-program pelatihan terkait Health, Safety and Environment (HSE), antara lain: Kursus Kompetensi Pengawas Operasional Kerja Penanggulangan Bahaya Gas H2S (Hydrogen Sulphide Hazard Control). Pelatihan

2012. Sedangkan program Kursus Kompetensi Kerja Penanggulangan Bahaya Gas H2S, telah diselenggarakan sebanyak dua

During 2012, with a good coordination between HSE and HR&GA function, we kept conducting HSE training programs, which were Operational Supervisor Competence Program (POP, POM, POU), and Hydrogen Sulphide Hazard Control training course. Operational Supervisor Competence Program was conducted three times in February, June, and July. Meanwhile, Hydrogen Suplhide Hazard Control training course was conducted two times in June. Up to the end of 2012, we have 147 workers or 38% of PGE total workers that were registered as competent operational supervisors. (LA8)(EU16)(EU18)

akhir tahun 2012, kami memiliki 147 orang atau 38% dari total pekerja PGE yang POU. (LA8)(EU16)(EU18) Pada tahun 2012, kami terus berupaya untuk meningkatkan kesadaran seluruh pekerja akan pentingnya berprilaku sehat dan selamat melalui berbagai safety campaign. Sejak diluncurkan pada tahun 2010, kampanye PBS dan PPIK ini telah berhasil menurunkan tingkat insiden kecelakaan kerja. Pada tahun 2012, jumlah Non Recordable Incident turun 42,31% dibanding tahun sebelumnya.

In 2012, we kept trying to increase employees’ awareness of healthy and safe behaviour through safety campaign. Since it was launched in 2010, the BBS and PPIK campaigns have been successful in decreasing work accident level. In 2012, the total of nonrecordable incident dropped by 42.31% compared to that of last year.

Insiden Kerja Work Incident

2012 2011 Total Recordable Incident Total Non Recordable Incident Total Recordable Incident Rate

2 2 15 26 0.3 0.3 (Base and Strech KPI 0.8)

kesehatan kerja

occupational health

Selain keselamatan kerja, PGE turut Apart from occupational safety, PGE concerns memperhatikan kesehatan dari seluruh about all employees’ and their families’ health. In pekerja dan keluarga mereka. Selain addition to routine checkup, we have various pemeriksaan kesehatan rutin, kami memiliki health programs that aim to increase awareness berbagai program kesehatan yang bertujuan of the importance of healthy lifestyle. These untuk meningkatkan kesadaran akan health programs include education, training, pentingnya hidup sehat. Program kesehatan ini counseling, prevention actions, and control mencakup pendidikan, pelatihan, konseling, program of the risk of occupational diseases and tindakan pencegahan, dan program other serious illnesses. (LA8)(EU16) pengendalian terhadap risiko terjangkitnya penyakit akibat kerja dan penyakit serius lainnya. (LA8)(EU16)



45

Program Kesehatan 2011-2012 Health Program 2011-2012

2011 Kegiatan Activities

Pekerja Employees

Employees’ Families

Keluarga Masyarakat

Pekerja

Keluarga Masyarakat

Communities

Employees

Employees’ Families

Communities

Penyuluhan Kanker Serviks

30

15

-

-

-

-

Penyuluhan Laktasi

30

50

-

-

-

-

Donor Darah

40

10

50

80

12

214

Medical Check Up

250

80

-

149

44

-

Pengobatan Rawat Jalan

306

1.000

-

318

1.033

-

12

49

-

-

38

-

30

123

-

128

-

-

Penyuluhan Pencahayaan

51

-

-

35

-

-

62

-

-

37

-

-

Basic Life Support

53

-

-

56

-

-

70

30

50

-

-

440

75

-

-

56

19

-

28

-

-

27

-

-

70

996

-

182

412

-

-

30

-

38

-

3

200

-

-

100

18

-

47

-

-

-

24

2

-

15

2

-

274

158

-

286

149

-

Penyuluhan Gizi Balita

24

51

-

-

-

190

Medical Check Up

23

-

-

7

-

-

Pengobatan Rawat Jalan

24

51

-

48

30

-

Medical Check Up

-

-

-

29

-

-

Pengobatan Rawat Jalan dan Inap

-

-

-

4

28

-

Lahendong

Sibayak

Cervical Cancer Counseling Lactation Counseling Blood Donor

Medical Checkup

Outpatient Treatment

Penyuluhan Kanker Serviks Cervical Cancer Counseling

Penyuluhan Anti-Merokok Anti-Smoking Counseling

Penyuluhan Gigitan Serangga Insect Bites Counseling Lighting Counseling Basic Life Support

Donor Darah Blood Donor

Medical Check Up Medical Checkup

Pemeriksaan Pekerja Pre-overhaul Preoverhaul Employees Checkup

Pengobatan Rawat Jalan dan Inap Outpatient and Inpatient Treatment

Penyuluhan Ibu dan Anak Mother and Child Counseling

Penyuluhan Laktasi Lactation Counseling

Donor Darah Blood Donor

Medical Check Up Medical Checkup

Pengobatan Rawat Jalan Outpatient Treatment

Toddlers’ Nutrition Counseling Medical Checkup

Outpatient Treatment Medical Checkup

Outpatient and Inpatient Treatment

Kantor Pusat

46

2012


Kamojang


390

(pengobatan masal)

Ulubelu

50

In addition to health programs, in order to Selain program kesehatan, untuk mendukung support the effective occupational health pengelolaan kesehatan kerja yang efektif, management, PGE owns medical teams in every PGE memiliki tim medis di setiap area operational area. Medical team in each area operasional kami. Tim medis di conducts routine health checkups, health masing-masing area memberikan socialization for employees and their families, pemeriksaan kesehatan berkala secara rutin, and health counseling. PGE’s medical teams are penyuluhan kesehatan untuk pekerja dan helped by environmental health teams that keluarganya, dan konseling kesehatan. Tim have responsibility to ensure that work medis PGE dilengkapi dengan tim kesehatan environment in every PGE’s operational area lingkungan yang bertugas untuk memastikan was not jeopardizing health. Environmental lingkungan kerja di setiap area operasi PGE health teams routinely carry out fogging, ensure tidak membahayakan kesehatan. Tim that employees wear personal protection kesehatan lingkungan secara rutin equipments (PPE), and monitor the noise, light, melakukan fogging, memastikan ketersediaan and dust levels are in normal states. dan pemakaian alat pengaman diri (APD), serta memastikan tingkat kebisingan, pencahayaan dan debu dalam batas normal.

aspek k3 dalam perjanjian kerja bersama (PKB) (LA9)(EU16)

PGE meyadari bahwa bekerja di lingkungan industri geothermal berisiko tinggi. PGE memberikan perlindungan yang memadai bagi para pekerja untuk menghindari kecelakan kerja atau mengurangi hal-hal yang dapat menyebabkan kecelakaan kerja. Kami menyediakan alat-alat keselamatan kerja sesuai dengan ketentuan Undang-undang No. 1 Tahun 1970 tentang keselamatan kerja. Alat-alat keselamatan kerja ini harus dipelihara dan dipakai oleh pekerja pada pekerjaan-pekerjaan yang membutuhkan alat keselamatan. Selain alat-alat keselamatan, seluruh pekerja juga diberikan pakaian seragam harian setiap tahunnya.

occupational safety and health aspects in collective bargaining agreement (PKB) (LA9)(EU16)

PGE realizes that working in geothermal protection for employees to prevent occupational accidents or decrease the causes of occupational accidents. We provide work safety equipments according to Law No. 1 of 1970 on occupational safety. These work safety equipments should be maintained and worn by employees during the jobs that require those equipments. In addition to safety equipments, uniforms for employees are also given annually.

Untuk memastikan kesehatan pekerja, PGE In order to ensure employees’ health, PGE memberikan pemeriksaan kesehatan secara routinely holds health checkup for its employees. berkala kepada seluruh pekerja. Selain itu, There is also special health checkup for dilakukan juga pemeriksaan kesehatan khusus employees who work or get mutated at high risk bagi pekerja yang dipekerjakan atau jobs. PGE also provides health services for dimutasikan pada pekerjaan tertentu yang employees and families, such as: medical berisiko tinggi. PGE juga memberikan checkup once in a year, dental treatment and pelayanan kesehatan kepada pekerja dan care, glasses or contact lens allowance, maternity keluarga seperti di antaranya: pemeriksaan allowance, and autism treatment for employees’ kesehatan (Medical Check Up) sekali dalam children. Checkups and health services for setahun, pengobatan dan perawatan gigi, employees can be done by doctors and/or PGE’s bantuan pembelian kacamata atau contact lens, health support and/or parties that are pointed by bantuan bersalin, dan pengobatan anak PGE and/or insurance companies. pekerja yang menderita autis. Pemeriksaan dan pelayanan kesehatan bagi pekerja dapat



47

In case of accident, PGE will compensate all employees’ medical costs since accident happens until the workers are able to be back to work. PGE will give compensation for employees who experience occupational accident and are permanently disable based on Law No. 3 of 1992 on Workers Social Security and Government Regulation No. 14 of 1993 on Implementation of Workers' Social Security Program. In addition to requirements on regulations and laws, PGE also provides additional wage, which is twice of monthly wage. If employees in any condition unable to work, PGE will provide aid every month for 24 months with a maximal amount of 100% of the last monthly wage received. Health Consideration Assembly (Majelis Pertimbangan Kesehatan-MPK) will proceed the employee that can unable to work after 24 months with a maximum decision deadline in the 24th month.

Dalam hal terjadinya kecelakaan kerja, PGE menanggung semua biaya pengobatan dan perawatan pekerja sejak kecelakaan terjadi sampai pekerja mampu bekerja kembali. Bagi pekerja yang mendapat kecelakaan kerja dan mengakibatkan cacat permanen, PGE akan memberikan kompensasi sesuai Undang-undang No. 3 tahun 1992 tentang Pemerintah No. 14 tahun 1993 tentang Tenaga Kerja. Selain yang dipersyaratkan pada peraturan dan perundangan, PGE juga memberikan tambahan dua kali upah bulanan. Apabila pekerja tidak dapat bekerja kembali, PGE akan memberikan santunan setiap bulan selama 24 bulan dengan jumlah maksimal 100% upah bulanan terakhir yang

dapat bekerja kembali setelah 24 bulan dengan keputusan maksimal pada bulan ke 24.

Pengembangan dan Pemberdayaan SDM

Selama periode 2012, PGE melanjutkan transformasi dan perbaikan-perbaikan dalam

dan mengembangkan talenta serta kompetensi pekerja melalui serangkai program-program yang komprehensif.

tahun 2012 adalah untuk mencapai human resource and general affairs operation and service excellence yang bertujuan untuk mendukung peningkatan keunggulan operasional dan produksi, meningkatkan integritas pekerja melalui pengenalan, pemahaman dan pengalaman budaya serta nilai Perusahaan, memberikan solusi yang terbaik bagi pelanggan, mempertahankan dan mengembangkan talenta, mempersiapkan pemimpin masa depan serta meningkatkan program utama telah diluncurkan untuk pengembangan insan PGE, yaitu: (EU14) 1. Berfokus pada pedoman kompetensi, 2. Optimalisasi pengisian jabatan, teritegrasi,

Human Resource Development and Empowerment

During 2012, PGE continued its work on transformation and improvement of human resource management system, recruiting national best young generation and developing employees’ talents and competences by conducting comprehensive programs.

The focuses of human resource development programs in 2012 were achieving excellent human resource and general affairs operations and services that aimed to support operations and production improvement, increase employees’ integrity by introducing, understanding, and experiencing Company culture and values, offer the best solution to customers, maintain and develop talents, prepare future leaders, and increase the spirit of innovation and creativity. Five main programs has launched to develop PGE’s human resource, namely: (EU14) 1. Focusing on competence guidelines, 3. Designing integrated human resource information system, 4. Conducting training and development, 5. Evaluating compensation system and

5. Evaluasi sistem kompensasi dan tunjangan pekerja.

48



Survei Kepuasan Pekerja

Kami mengadakan survei kepuasan pekerja secara rutin setiap tahun. Pada 2012 telah untuk mengukur tingkat kepuasan pekerja pada periode tahun sebelumnya. Survei kepuasan pekerja yang diselenggarakan ini mengamati lima aspek utama yang dapat mempengaruhi kepuasan pekerja, yakni: Kebijakan Perusahaan Supervisi Pengupahan Hubungan antar pribadi Kondisi kerja

dengan membandingkan nilai harapan untuk masing-masing aspek dengan nilai aktual yang dinilai oleh pekerja.

Employees Satisfaction Survey

We routinely conduct employee satisfaction survey every year. In 2012, it was conducted in January to February to measure employees’ satisfaction level in the previous year.

satisfaction, namely:

The measurement method of this survey is to compare expectation score and its actual score for each aspect given by each employee.

Pada tahun 2012 ini, survei kepuasan pekerja In 2012, employee satisfaction survey for year untuk periode tahun 2011 telah diikuti oleh 2011 was participated by all PGE’s employees. seluruh pekerja PGE. Tingkat kesesuaian Conformity level between employees’ harapan pekerja dengan aktual untuk kelima aspek tersebut untuk periode pengukuran aspects for measurement in 2011 showed that 2011 menunjukan PGE mampu melebihi PGE was able to exceed their overall expectation ekspektasi di kelima aspek kepuasan pekerja. Lebih dari 92% pekerja PGE merasa sangat puas dan puas terhadap pengalaman kerja of their work experience in PGE. mereka di PGE.

SKOR RATA-RATA PERBANDINGAN KINERJA DAN HARAPAN KEPUASAN PEKERJA Average Comparison Score of Actual and Expected Employee Satisfaction

Upah

139%

Salary

Kebijakan Perusahaan

160%

Company Policy

Supervisi

150%

Supervision

Hubungan Antar Pribadi

187%

Interpersonal Relationship

Kondisi Kerja

153%

Working Condition

Pembacaan diatas 100% menunjukan kondisi aktual di PGE melebihi harapan para pekerja Reading above 100% shows that actual condition at PGE exceed employees expectation



49

Profil Sumber Daya Manusia

Pada tahun 2012, total jumlah pekerja PGE adalah 333 orang pekerja yang terdiri dari 298 orang pekerja waktu tidak tertentu (PWTT) dan 35 orang pekerja waktu tertentu (PWT). PGE menyerahkan sebagian pelaksanaan pekerjaan kepada perusahaan lainnya melalui penyedia jasa pekerja, yakni sejumlah 648 orang pekarya di tahun 2012.

meningkat 9% dibandingkan dengan tahun sebelumnya. Peningkatan jumlah pekerja ini seiring dengan bertambahnya kebutuhan, terutama penambahan yang terkait dengan pengembangan area dan proyek panas bumi.

Human Resource Profiles

In 2012, the total of PGE’s employees was 333 employees that consisted of 298 permanent employees and 35 contract employees. PGE consigns a part of our operation to an external party through outsourcing companies with a total number of outsource in 2012 of 648 workers.

The number of our employees was increased by 9% compared to the previous year. This increase was parallel with our manpower needs, especially needs that were related to development of geothermal areas and projects. table below. (LA1)(LA13)(HR4)

dapat dilihat dari tabel dibawah ini: (LA1)(LA13)(HR4)

Profil dan Komposisi Pekerja Tahun 2012 Kamojang & Proyek Kamojang 37.41%

20.18%

Pria Male 85.58%

Berdasarkan Jenis Kelamin

Berdasarkan Lokasi Penempatan

By Gender

By Placement

Sungai Penuh 1.02% Karaha 1.12% Kotamobagu 1.94% Hululais 2.96% Lumut Balai 5.20%

Lahendong & Proyek Lahendong 17.94% Ulubelu & Proyek Ulubelu 6.42% Sibayak 5.81%

31-35 19.52%

Wanita Female 14.42%

46-50 16.22%

Berdasarkan Status

Berdasarkan Usia

26-30 27.65%

By Employement Status

By Age Group

36-40 11.11%

>55 2.1% 21-25 6.9%

50

41-45 9% 51-55 7.5%


PWT Contractual 10.5% PWTT Permanent 89.5%


Teknik Engineering 61%

S1 67.7%

Berdasarkan Tingkat Pendidikan

Berdasarkan Bidang Keahlian

D III 13.8%

By Education Level

By Field of Expertise

S2 11.4% D II 0.6%

Pendukung Supporting 27% Keuangan Finance 8.7%

Ilmuwan Scientist 3.3%

SMA 10.5%

merekrut putera puteri terbaik

recruiting for the best

PGE menempuh berbagai metode dalam mencari dan menyeleksi calon pekerja yang berkompetensi dan memiliki semangat untuk tumbuh dan berkembang bersama dengan Perusahaan. Kami bekerjasama dengan berbagai pihak untuk menemukan dan yang kami gunakan adalah memasang iklan di media, bekerjasama dengan universitas di berbagai daerah melalui partisipasi Perusahaan di acara Job Fair Universitas Indonesia, Institut Teknologi Bandung dan Institut Teknologi Surabaya, serta memanfaatkan informasi dari berbagai komunitas industri. (EU14) Untuk menarik calon-calon pekerja berpotensi, PGE turut membuka kesempatan magang atau Kerja Praktik dan Tugas Akhir kepada mahasiswa dari bidang-bidang yang relevan dengan bisnis dan operasional PGE, memberikan beasiswa kepada mahasiswa berprestasi dari bidang-bidang yang sesuai dengan bisnis Perusahaan untuk menyelesaikan pendidikan mereka, dan bekerja sama dengan universitas-universitas ternama untuk mendeteksi calon-calon lulusan terbaik. Pada tahun 2012, PGE telah merekrut sebanyak 50 orang pekerja baru dimana 98% adalah Warga Negara Indonesia (WNI).

PGE has various methods to search and select employee candidates that are competent and have spirit to grow and develop together with Company. We cooperate with various parties to recruitment methods includes advertisement in media, cooperating with universities from various places through Company’s participation in job fairs in University of Indonesia, Bandung Institute of Technology and Surabaya Institute of Technology, and using information from various industrial communities. (EU14)

In order to attract potential employee candidates, PGE provides internship ’s business and operations, grant scholarships to Company’s business, and cooperate with well-known universities to attract the best graduate candidates. In 2012, PGE recruited 50 new employees and 98% of them is Indonesian.

Walaupun saat ini belum ada kebijakan khusus Although, we have not developed any special tentang rekrutmen pekerja lokal, namun kami policy about local employee recruitment, we still memberikan kesempatan seluas-luasnya bagi offer opportunities for prospective employees seluruh calon karyawan yang berasal dari that come from local areas to join us. (EC7) daerah setempat untuk bergabung bersama PGE. (EC7)



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Kami mendukung penerapan Undang – ketenagakerjaan, terutama dengan tidak mempekerjakan anak yang berusia dibawah 18 tahun dan pemaksaan pekerjaan. Semua penugasan yang dilakukan mengutamakan aspek kesehatan dan keselamatan kerja. PGE juga memberikan jaminan sosial tenaga kerja dan keselamatan kerja bagi pekarya. Kebijakan ini berlaku pula bagi mitra kami. Selain itu, PGE juga menentang segala bentuk diskriminasi. Pada tahun 2012, kami tidak menemukan ataupun menerima pengaduan terkait tindak diskriminasi.

We support the implementation of Law no. 13 of 2003 on employment, especially for under 18 years workers and work forcing. All work tasks are prioritizing occupational safety and health. In addition, PGE ensures outsource employee safety and protection. This policy is also applied to our business partners. PGE also opposes all forms of discrimination. In 2012, we have not received any reports regarding discrimination. (HR1)(HR2)(HR4)(HR6)(HR7)

(HR1)(HR2)(HR4)(HR6)(HR7)

remunerasi dan tunjangan

PGE menentukan remunerasi berdasarkan kompetensi dan kinerja pekerja. Semakin tinggi kompetensi, tanggung jawab dan pencapaian kinerja pekerja, remunerasi yang diterima pekerja juga akan semakin meningkat. PGE menentukan jumlah remunerasi pekerja berdasarkan bidang keahlian, deskripsi jabatan, struktur gaji, kinerja pekerja, kinerja Perusahaan dan salary survey. Salary survey kami lakukan dengan membandingkan besaran remunerasi dan tunjangan pekerja ke perusahaan-perusahaan sejenis. Kami tidak membedakan gender dalam penetapan remunerasi. (LA14)

remuneration and benefits

PGE determines remuneration based on employees’ competence and performance. The higher the competence level, responsibility, and performance, the higher remuneration gained. PGE also determines the amount of employees’ position, salary structures, employees’ performance, Company performance, and salary survey. In salary survey, we compare the amount companies in the same industry. We do not discriminate against gender in determining remuneration. (LA14)

Di tahun 2012, total realisasi dana yang In 2012, the realization of investment allocated dialokasikan untuk remunerasi dan tunjangan for employees’ pekerja adalah sebesar Rp 114,60 miliar atau Rp 114.60 billions or equivalent to US$12.19 senilai dengan US$12,19 juta Dana ini millions. This fund covered employees’ salaries, termasuk alokasi untuk gaji pekerja, bonus, bonuses, leave allowance, food allowance, cuti, uang makan, Tunjangan Hari Raya (THR) holiday allowance, medical allowance, overtime, keagamaan, pengobatan, lembur, jaminan hari and pension fund. In 2012, average employees tua dan pensiun. Pada tahun 2012, rata-rata remuneration, increased by 12% to 15% compare remunerasi pekerja PGE mengalami to last year. peningkatan sebesar 12% sampai 15% dibandingkan dengan tahun sebelumnya. Lebih dari itu, PGE memberikan perlindungan upah dan kesejahteraan bagi pekerja alih daya dari perusahaan penyedia jasa pekerja dengan menetapkan penghasilan melebihi Upah tercantum dalam tabel berikut ini: (EC3)(EC5)

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Moreover, PGE always ensures minimum wages and welfare of our outsourced workers from outsourcing companies by establishing minimum wage standard that were exceeding the local Geothermal Sector Minimum Wage Regulation, as described in the following table: (EC3)(EC5)


Area Kantor Pusat Headquarter Kamojang Pro Kamojang Lahendong Pro Lahendong Sibayak Ulubelu Pro Ulubelu Lumut Balai Hululais Karaha Bodas Kotamobagu Sungai Penuh

Besar Upah Minimum Berdasarkan UMP Pemerintah Minimum Wage Based on Province Minimum Wage (Rp.)

Penghasilan Bersih Pekarya PGE - Golongan Paling Rendah Net PGE Outsource Income - Lowest Group (Rp.)

2.318.244 2.142.326 2.142.326 2.049.682 2.049.682 2.062.652 1.791.231 1.791.231 1.711.045 1.593.941 1.560.121 1.837.816 1.681.121

1.529.150 780.000 780.000 1.200.000 1.200.000 1.200.000 975.000 975.000 1.195.220 930.000 780.000 1.250.000 1.142.500

Remunerasi dan Manfaat yang Diterima Pekerja Tetap dan Kontrak (LA3)

Pekerja Tetap Pekerja Kontrak

Permanent Employees

Contract Employees

Gaji dan upah Salary and wage Jamsostek Workers social security Santunan kematian dan uang duka Death compensation and bereavement payment Insentif dan bonus berdasarkan kinerja Insentives and bonuses based on performance Bantuan bencana alam dan musibah Natural disaster aid Tunjangan penugasan/ kesetaraan Tunjangan hari tua Tunjangan perumahan dan pengobatan Housing and medical allowance Cuti tahunan dan cuti khusus dukungan berkeluarga Annual leave and Special leave for family support Cuti melahirkan/ keguguran Maternity / miscarriage leave Cuti haid Menstruation leave Cuti menunaikan/ menjalankan kewajiban beragama Leave for religious needs Dana Pensiun Pension Fund Pesangon Severance



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PROGRAM PENINGKATAN KESEJAHTERAAN PEKERJA TAHUN 2012 2012 Employees Welfare Programs

Penyesuaian tunjangan profesi perencanaan dan pengembangan dan tunjangan manajerial Penyesuaian upah tetap tahun 2012 2012 salary adjustment

Pemberian bonus tahun 2011 Distribution of 2011 bonus Pemberian uang muka insentif tahun 2012 Distribution of 2012 advance incentives Pemberian Tunjangan Hari Raya (THR) tahun 2011 Distribution of 2011 holiday allowance Penyesuaian upah tetap aktual sebagai upah tetap pensiun Kepesertaan dana pensiun lembaga keuangan bagi pekerja perbantuan Peluncuran program Car Home Ownership Tahun 2012 Launching of 2012 Car Home Ownership program Penyesuaian jumlah hari cuti menjadi 20 hari kerja Leave adjustment to 20 working days Penyusunan perjanjian kerja bersama antara Perusahaan dengan SPPGE untuk Periode 2012 – 2014 Preparation of the collective bargaining agreement between the Company with SPPGE for the Period 2012 - 2014 Penyesuaian tarif perjalanan dinas ke luar negeri Overseas business trip allowance adjustment Penyusunan Tata Kelola Organisasi Tunjangan Pejabat Sementara, Pembelajaran, dan Tunjangan On Off Usulan kenaikan golongan pekerja periode bulan April dan Oktober tahun 2012 Proposed an increase in employee groups for the period of April and October 2012

Manfaat Pensiun meliputi usia, pelatihan, pembayaran penghargaan atas pengabdian, pembayaran hari istirahat tahunan dan bantuan fasilitas istirahat tahunan, dan biaya pemulangan yang termasuk di dalamnya program kesehatan pensiun dan pembiayaan programnya, program Dana Pensiun, dan program pendanaan kesejahteraan hari tua, dalam PKB. (EC3)(LA3)

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Pension Benefits

Based on collective bargaining agreement, PGE arranges the Retirement Plans that involves age,

home transportation allowance, pension plans that includes health retirement program and its (EC3)(LA3)


Karya pada saat usia 12 bulan, 6 bulan, dan 3 bulan sebelum pekerja memasuki Usia Purna Karya. Selanjutnya, 90% uang Penghargaan Atas Pengabdian diberikan tiga bulan sebelum pekerja berusia 55 tahun. 10% sisanya akan diberikan pada saat pekerja berusia 56 tahun. Pekerja akan melengkapi dan akan menerima retirement kit.

Tunjangan Hari Tua. Pada tahun 2012, total realisasi Tunjangan Hari Tua mencapai lebih dari Rp. 4,6 miliar. (LA11)

Retirement Training were delivered for retiring employees 12 months, six months, and 3 months before their retirement age. As much given three months before employees reach 55 years. The rest will be given when he or she reaches56 years old. Employees shall complete the workers social security form, Workers’ Pension Fund and Medical Treatment cards, and receive retirement kit. Moreover, the Company’s business partners, Jamsostek and DPLK, has granted the applied pension fund. In 2012, pension fund realization reached more than Rp 4.6 billions. (LA11)

Pengembangan Kompetensi

Competence Development

(LA10)(EU14)

(LA10)(EU14)

Sebagai wujud pemenuhan komitmen PGE As an embodiment of PGE’s commitment to all terhadap seluruh pekerja, kami terus employees, PGE’s personnel were continously mengembangkan seluruh insan PGE agar developed in order to be able to survive and mampu bertahan dan bersaing di dunia bisnis compete in dynamic world of business. We yang begitu dinamis. Kami menyadari bahwa realize that in order to be a world-class untuk menjadi pelaku industri kelas dunia, industrial player, we need human resources that kami membutuhkan sumber daya manusia are competent, tough, professional, and possess yang kompeten, tangguh, profesional dan high ethics in their every activity, thus enable mempunyai standar etika yang tinggi dalam them to support PGE’s overall performance setiap aktivitasnya sehingga mampu menjadi improvement. pendukung utama peningkatan kinerja PGE secara menyeluruh. Perusahaan menyelenggarakan program-program pelatihan dan pengembangan pekerja yang bertujuan untuk meningkatkan serta menyegarkan keahlian dan pengetahuan pekerja, dari keahlian teknis, operasional, manajemen, sampai dengan soft skills dan kepemimpinan. Program pelatihan dan pengembangan dirancang untuk seluruh pekerja dari tingkat senior management, manajer, supervisor, sampai dengan operator di lapangan yang kami bagi menjadi program pelatihan dan pengembangan: Basic Business Management Program Junior Business Management Program Senior Business Management Program Program Pengembangan Eksekutif Pertamina dan Team Leader Engineer


Company holds employees training and development programs that were aim to increase employees’ skills and knowledge, that include technical skill, operational skill, management skill, soft skills, and leadership. Training and development programs were designed for all employees, starting from senior management, managers, supervisor, down to site operators. Training and development programs are categorized as followed: Basic Business Management Program Junior Business Management Program Senior Business Management Program Pertamina Executive and Engineer Team Leader Development Program


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Selain itu, sebagai Perusahaan yang bergerak dalam bidang energi yang memiliki risiko kesehatan dan keselamatan kerja tinggi, PGE juga memberikan pendidikan, pelatihan, dan pekerja-pekerja kami yang di fungsi operasional lapangan yang mencakup materi , kesehatan dan keselamatan kerja umum dan SHL assessment. Selama tahun 2012, program pelatihan dan pengembangan PGE telah menyelenggarakan 23.360 jam pelatihan, termasuk 7.088 jam pelatihan yang dilakukan di luar negeri, Italia, Amerika Serikat, Australia, Inggris, Islandia, dan Belanda. Program pelatihan dan pengembangan kompetensi PGE tahun 2012 telah diberikan kepada 285 orang pekerja atau mencakup 86% dari total jumlah pekerja PGE. Kami berkomitmen untuk terus meningkatkan cakupan pekerja yang mendapatkan pelatihan dan pengembangan kompetensi. (LA10) Perusahaan juga rutin memberikan konseling dan penyuluhan tindakan pencegahan dan tindakan lanjutan terkait kesehatan dan keselamatan kerja. Ini kami lakukan sebagai bagian dari upaya preventif PGE untuk melindungi pekerja dari insiden kecelakaan kerja. (LA8)

In addition, as a Company that engages in the energy sector and has a relatively high health and safety risks, PGE also provides education, training, and occupational health and safety

safety, general health and safety, and SHL assessment.

In 2012, PGE held 23,360 hours of training and development program, including 7,088 training hours abroad, such as in Philipines, Japan, New Zealand, Italy, United States, Australia, United Kingdom, Ireland, and Holland. Training and development program in 2012 was given to 285 employees or equivalent to 86% of total workers in PGE. We commit to increase the number of employees that have the opportunities to join competence training and development. (LA10)

Company also routinely provides prevention and advanced counseling regarding occupational health and safety. This is our preventive efforts to protect our employees from accidents. (LA8)

Selain program pelatihan, PGE juga memiliki In addition to training programs, PGE owns program Tugas Belajar Perusahaan. Program Company Education Assignment Program. This ini merupakan program yang memberikan program gives opportunities to employees to kesempatan bagi pekerja kami untuk pursue master and doctoral degrees at national menempuh pendidikan S2 dan S3 baik di dalam maupun luar negeri di bidang-bidang are related to Company’s industry and business. yang berkaitan dengan industri dan usaha In 2012, PGE have assigned an employee to Perusahaan. Di tahun 2012, PGE telah study in New Zealand. In the same year, three menugaskan seorang pekerja untuk menempuh pendidikan di New Zealand dan program in New Zealand. The total investment pada tahun 2012 ini, tiga orang pekerja telah for employees development in 2012 is more than berhasil menyelesaikan program pendidikan di Rp 2 billions. New Zealand. Total dana investasi untuk pengembangan pekerja PGE selama tahun 2012 mencapai lebih dari Rp 2 miliar.

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Perencanaan Jenjang Karier

Perencanaan jenjang karier merupakan salah satu upaya retensi pekerja dan untuk meningkatkan profesionalisme sehingga para pekerja dapat memberikan nilai tambah bagi PGE. Kami mengembangkan proyeksi jabatan berjenjang yang akan dilalui oleh pekerja selama masa baktinya di Perusahaan. Proyeksi jenjang karier pekerja PGE terdiri dari: dengan memperhatikan kompetensi jabatan, kompetensi individu, kinerja, pendidikan formal, dan pengalaman jabatan. dengan memperhatikan pendidikan formal, Pengembangan karier pekerja yang tertuang dalam proyeksi jenjang karier digunakan sebagai dasar Perencanaan Suksesi dan Usulan Kenaikan Golongan (UKG) Pengembangan karier dilakukan secara konsisten dan berkesinambungan melalui skema sebagai berikut: Perencanaan Suksesi (Succession Planning), merupakan suatu proses yang dilakukan dalam rangka mempersiapkan calon Perusahaan di masa depan dengan kriteria tertentu sesuai dengan perkembangan bisnis Perusahaan. jabatan ke jabatan lain sesuai dengan kebutuhan Perusahaan dan rencana pembinaan karier pekerja. Kenaikan golongan upah pekerja, merupakan keputusan Perusahaan sebagai bentuk penghargaan atas kinerja pekerja melalui penetapan pimpinan Perusahaan sesuai jenjang kewenangan. Dewan Pertimbangan Karier Pekerja (DPKP), adalah sebuah lembaga pembinaan dan pengembangan karier pekerja yang keanggotaannya terdiri dari para pimpinan Perusahaan dan dibentuk secara berjenjang, untuk menganalisa, menilai dan menentukan rencana pembinaan pekerja.


Career Path Planning

Career path planning is one of essential points to retain our employees and increase professionalism so that employees can give added values to PGE. We develop a projection of organizational positions for each employee during his/her time in Company. This career projection consists of: Career-based organizational position in respect to individual competence, performance, formal education level, and experience. Career path planning based on wage groups in respect to formal education level, wage groups, and age or years of service. Career development plan that is stated in the projections will be used as a basis for career development and promotion plan (Perencanaan Suksesi dan Usulan Kenaikan Golongan – UKG)

Career development is conducted consistently and sustainably based on following schemes: Succession Planning is one process that is head of Company replacement candidates in the future in respect to some criteria based on Company business development. Mutation is a reposition for an employee from one position to another position based on Company needs and employee career development planning. The increase of employees wage groups is a Company decision as a form of performance appreciation by the authority of the head of the Company. Employees Career Advisory Council (DPKP), is a career training and development institution whose members consist of board of corporate leaders and are formed in stages, to analyze, evaluate, and determine employees training.


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Profesional Development Program, merupakan jalur pengembangan karier bagi pekerja yang memenuhi kriteria professional (ahli) diarahkan agar pekerja memiliki kemampuan, ketrampilan, ilmu pengetahuan, dan teknologi yang dapat memberikan nilai tambah bagi pelaksanaan pekerjaan sehari-hari. Penugasan, merupakan salah satu alat pembinaan terhadap pekerja untuk menambah wawasan serta meningkatkan pengetahuan dan ketrampilan yang dilakukan di luar tugas jabatannya, seperti: special assignment untuk proyek tim kerja, job assignment penugasan khusus pekerja pada jabatan tertentu, dan tugas belajar atau tugas mengajar untuk meningkatkan pengetahuan dan ketrampilan dalam rangka memenuhi kompetensi individu. Assessment, yaitu suatu sistem manajemen yang dipergunakan untuk menganalisa,

Professional Development Program is a career development path for employees that have increase skills, knowledge, science, and technologies that can give added values in daily activities. Assignment is a training tool to increase insight, knowledge, and skills other than the job description, such as: special assignment for project committees, job assignment for employees in special position, and studying/teaching assignment to increase competence. Assesment, is a mangement system that is used to analyze, evaluate, and compare position competence in order to develop employees’ career.

kompetensi individu dengan kompetensi jabatan tertentu yang digunakan dalam rangka pengembangan karier pekerja.

Evaluasi Kinerja (LA12)(EU14)

Pengelolaan kinerja pekerja dilaksanakan

proses pencapaian kinerja secara obyektif sejak penetapan sasaran kerja, pelaksanaan kinerja. Hasil penilaian kinerja pekerja dipergunakan sebagai dasar umpan balik pengembangan diri dan karier Pekerja dan menjadi acuan pengembangan melalui program pembelajaran dan pengembangan berbasis kompetensi, pemberian insentif tahunan atau bonus dan perhitungan merit increase, serta sebagai dasar pertimbangan promosi, mutasi, dan corrective action.

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Performance Evaluation (LA12)(EU14)

Employee performance management is conducted by Performance Management System (Sistem Manajemen Kerja – SMK) that aims to manage performance achievement objectively evaluation/performance evaluation. Performance evaluation is used as career and self development feedbacks and development standard. The development standard covers competence-based training and development program, annual insentives or bonuses and merit increase calculation, and various considerations of promotion, mutation, and corrective actions.


Setiap pekerja PGE memperoleh performance appraisal yang dilakukan setiap tahunnya. Penilaian kinerja pekerja menggunakan aplikasi People Review yang dilakukan online secara berkala setiap enam bulan sekali untuk Pekerja Waktu Tidak Tertentu dan secara untuk Pekerja Waktu Tertentu. Hasil dari penilaian kinerja pekerja ini, kemudian digunakan sebagai dasar penetapan kebijakan dan keputusan Perusahaan dalam mengelola sumber daya manusia, antara lain untuk menentukan: Rencana pelatihan dan pengembangan individu. Perencanaan karier. Perencanaan kebutuhan pekerja. Remunerasi, tunjangan dan kebijakan-kebijakan lain yang berhubungan dengan pekerja.

Manajemen Aset Pengetahuan dan Komunikasi Internal (4.4)(4.13)(4.16)(LA5)

PGE melakukan upaya pengelolaan aset peningkatan daya saing organisasi melalui:

menyelenggarakan forum knowledge management Sharing Teknologi Hulu, HSE forum maupun Drilling Forum. mengembangkan komunitas pekerja yang aktif dalam berdiskusi terkait permasalahan khusus sesuai bidangnya. Komunitas tersebut aktif berdiskusi dalam rapat internal maupun sharing kepada komunitas lain melalui media forum. keynote speaker dalam berbagai forum pertemuan ilmiah. Aktif terlibat sebagai pengurus dalam Asosiasi Panasbumi Indonesia (API) berpartisipasi dalam sucesssion planning dan pengembangan pemimpin Perusahaan masa depan melalui tugas khusus dan Tim

Every PGE’s employee receives performance appraisal annually. People Review application is implemented for performance appraisal every six months. Permanent employees are evaluated online and contract employees are then used as a foundation of policy and Company’s decision in managing human resources in determining: Individual training and development planning Career planning Employees’ needs planning related to employees.

Knowledge Management and Internal Communciation (4.4)(4.13)(4.16)(LA5)

In order to increase organization competitiveness, PGE has conducted knowledge management by: Having routine knowledge management forums in collaboration with Management team in related functions, such as Upstream Technology Sharing Forum, HSE forum, and Drilling forum. Developing employee communities that are actively discussing problems based on actively discussing issues in both internal meeting and sharing with other communities through media forum. meeting forums. Being actively involved as board member of Indonesian Geothermal Association (Asosiasi Panasbumi Indonesia – API) Having Management Team participation in succession planning and Company’s future leader development through special assignment and CIP team. Managing work process and system in Corporate Governance System

Sistem Tata Kerja Perusahaan



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PGE memiliki media untuk mengumpulkan serta mendistribusikan pengetahuan antar pekerja yang dapat diakses melalui terpusat di server Document Management System mengakses data-data yang dibutuhkannya

rev 1 dan disesuaikan berdasarkan Pedoman Penyelenggaraan Tata Kelola Teknologi

Pengelolaan asset pengetahuan di PGE dilakukan melalui forum diskusi dan pertemuan yang diselenggarakan secara rutin diseluruh wilayah operasional kami termasuk sebagai wadah transfer/ sharing knowledge dengan tujuan utama membangun budaya serta meningkatkan keterbukaan, kesetaraan dan saling menghargai yang berdampak pada pembentukan semangat kejujuran dan kebersamaan sebagai bagian dari semangat diselenggarakan selama tahun 2012 adalah:

Kick Off Meeting Pertemuan yang dilakukan pada tahap awal proyek atau program yang telah siap dimulai. dilanjutkan dengan tahap pemantauan proses

Project Success Story pengetahuan dan pengalaman individu atau tim selama menjalankan proyek, baik keberhasilan yang dicapai ataupun tantangan serta kesulitan-kesulitan yang dialami selama proyek.

Learning Forum

PGE owns media to gather and distribute knowledge among employees that can be accessed through portal/intranet. The data is secured mainly in Document Management System (DMS) so all employees can access required data based on their authority level. DMS is arranged in SOP No. C-001/PGE730/2009-S0 rev 1 and adjusted based on Information Technology Management Guidelines No. A-001/PGE121/2009-S0.

Knowledge management is conducted through discussion forums and meetings that are held regularly throughout our operational areas, including our head quarter. This forum is held as a medium that enables employees to share their knowledge and experience. The ultimate goal of these forums is to build a culture of and also to increase transparency, equality, and mutual respect that the Company believes have spirit of honesty and togetherness as part of the human spirit and work ethic of PGE. Forums that were held during 2012 were:

Kick Off Meeting

Kick off meetings are conducted in the early stages of ready-to-start projects or programs. This forum is a starting point and will be proceed by project/program execution monitoring stage.

Project Success Story

This forum is a place to share individual or team knowledge and experience regarding project execution, discussing achievements, challenges,

Learning Forum

This forum provides opportunities for employees dan transfer knowledge antara pekerja. Learning to learn and transfer knowledge amongst each Forum biasa dilakukan dalam bentuk inhouse other. Learning Forum is usually held in the form training bagi operator yang dibawakan oleh of inhouse training for operators that are para manajer. delivered by managers.

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Sharing Forum Dirancang untuk membangun budaya komunikasi dua arah yang efektif yang bertujuan membangun keterbukaan, kesetaraan dan saling menghargai antar pekerja. PGE membagi wadah Sharing Forum ini menjadi: After Training Sharing Forum. Dalam forum ini pekerja yang telah mengikuti pelatihan mempresentasikan materi dan ini dihadiri oleh rekan-rekan pekerja lainnya. Tujuan dari diselenggarakannya forum ini adalah untuk membagi materi dan pengetahuan yang diperoleh dari pelatihan kepada rekan-rekan pekerja yang tidak mengikuti pelatihan secara langsung. Pre-Retirement Sharing Forum diperuntukan bagi pekerja kami menjelang masa pensiun. Dalam forum ini pekerja dalam masa persiapan pensiun dapat berbagi pengalaman dan keahlian mereka kepada pekerja-pekerja yang masih aktif terutama yang akan meneruskan pekerjaan yang dilakukannya. Tujuan dari forum ini adalah untuk menjaga kesinambungan asset pengetahuan yang dimiliki dan transisi tugas serta tanggung jawab yang

Sharing Forum This forum is designed to build a culture of effective two-way communication aimed to build transparency, equality, and mutual respect among employees. PGE categorized this forum into: After Training Sharing Forum. In this forum, employees who have joined training programs has to present the training materials and share their knowledge to their colleagues. The purpose of this forum is to share the content and knowledge gained from the training to fellow employees who are not directly involved in the training. Pre-Retirement Sharing Forum. This forum is intended for our employees who are preparing for their retirement. In this forum, those employees can share their experience and expertise to employees who will continue his/her duties and responsibilites. The purpose of this forum is to maintain continuity of knowledge assets, smooth and effective transition of duties and responsibilites. (LA11) Sharing Expertise. This forum is designed for employees to share knowledge from a variety predetermined. This forum aims to

(LA11)

utilized and motivate other employees. After Work Sharing Forum. This forum is designed to be informal. In this forum, employees may discuss issues and topics related to employment, performance improvement, problem solving, performance menyebarluaskan keahlian dan keilmuan award, targets, and strategies at work. This tersebut agar dapat dimanfaatkan dan forum is also performed at our quality circles dapat memotivasi pekerja. groups of QCC, PKM, and SS. After work Sharing Forum dirancang bersifat informal. Dalam forum ini Total knowledge asset in 2012 as a result of knowledge sharing reached 10% of total pekerja dapat mendiskusikan masalah dan employees (25 knowledge assets) and was topik yang berhubungan dengan pekerjaan, recorded in KPI President Director. The assets peningkatan kinerja, penyelesaian masalah, were gained from various activities such as EDC penghargaan atas kinerja, target dan Consultant Learn Lesson, Drilling Workshop, and Operations and Utilization Management sampai pada tingkat kelompok aktivitas Workshop. Those knowledge assets were kept in DMS and reported to Knowledge Management asset knowledge tahun 2012 hasil Pertamina (KOMET). pengelolaan sharing knowledge mencapai 10% dari jumlah pekerja (25 Asset Knowledge), yang Sharing Expertise forum yang dirancang untuk pekerja dapat berbagi keahlian dari berbagai topik-topik keahlian dan keilmuan yang telah

tersebut diperoleh dari berbagai kegiatan seperti Lesson Learn Drilling Workshop serta Workshop dan Utilisasi. Asset knowledge tersebut Knowledge Management



61

Kebebasan Berserikat dan Hubungan Industrial

Freedom of Association and Industrial Relations

Sesuai dengan Undang-Undang Dasar 45 Based on Constitution 1945, Article number 28, pasal 28, kami mendukung kebebasan we support freedom of assembly and berkumpul dan berserikat kepada seluruh association for all employees to form a union at pekerja untuk membentuk serikat pekerja di the Company as a means of communication and lingkungan Perusahaan sebagai wadah aspirations. PGE builds industrial relations in komunikasi dan sarana menyampaikan accordance with the applicable rules of aspirasi. PGE membangun hubungan employment. Industrial relations agreement is Industrial sesuai dengan aturan binding on an individual basis through ketenagakerjaan yang berlaku. Hubungan individual agreements. In addition, a collective industrial yang dimaksud bersifat mengikat bargaining agreement (Perjanjian Kerja secara perorangan melalui perjanjian kerja Bersama – PKB) also binds PGE. This agreement individu. Selain itu, hubungan PGE sebagai is between the Company and the Perusahaan dengan pekerja juga terikat representatives of the employees through melalui Perjanjian Kerja Bersama (PKB) yang Pertamina Geothermal Energy Labour Union merupakan hasil kesepakatan antara wakil (Serikat Pekerja Pertamina Geothermal Energy – Perusahaan dan wakil pekerja melalui Serikat SPPGE). (LA4)(HR5) Pekerja Pertamina Geothermal Energy (SPPGE). (LA4)(HR5) Serikat Pekerja Pertamina Geothermal Energy (SPPGE) sebagai satu – satunya serikat pekerja kami beranggotakan 265 orang pekerja atau 79,6% dari total pekerja PGE. fungsi HR&GA, para pekerja, baik yang telah terdaftar menjadi anggota Serikat ataupun yang belum menjadi anggota, dapat menyampaikan usulan perbaikan ketentuan

SPPGE as the only employee association consists of 265 employees or equivalent to 79.6% of total employees in PGE. Through labor union or HR&GA function, all registered or nonregistered employees can express their opinions about provision improvement or program ideas to Management in routine meetings. (4.4)(LA4)

dalam pertemuan-pertemuan yang rutin diselenggarakan. (4.4)(LA4) Perjanjian Kerja Bersama yang berlaku saat ini adalah PKB periode 2012-2014 yang telah ditandatangani oleh wakil manajemen PGE dan pengurus serikat pekerja, serta disahkan

Tenaga Kerja Departemen Tenaga Kerja dan Transmigrasi (Depnakertras). Perjanjian Kerja Bersama (PKB) tersebut menjadi payung hukum yang di dalamnya tercantum hal-hal terkait hak dan kewajiban pekerja sesuai status hubungan kerjanya, termasuk diantaranya poin-poin terkait: pengupahan, perlindungan K3, fasilitas dan kesejahteraan, penugasan di luar tempat kedudukan dan pemindahan, pemberian penghargaan, hubungan industrial, PHK, serta pembinaan

62


The current valid PKB is the agreement covering 2012-2014 that was signed by PGE’s management representatives and the union Relations and Social Security – Ministry of Manpower and Transmigration had also approved this agreement. The PKB agreement is an authorized regulations that corresponds to employees’ rights and obligations, namely: remuneration, employee health and safety,

assigment and employee relocation, appreciation and awards, industrial relations, dismissal, as well as human capital training and development.


Implementasi PKB yang telah disepakati ini turut didukung dengan penetapan kebijakan Perusahaan, Tata Kelola Organisasi, Surat keputusan Direktur Utama, dan buku pedoman ketenagakerjaan. Pada tahun 2012 telah diadakan pertemuan sharing session dengan SPPGE yang bertujuan untuk menampung aspirasi, saran serta kritik demi kemajuan Perusahaan di masa mendatang. PGE menginformasikan perubahan yang berhubungan dengan ketenagakerjaan melalui email, surat edaran, surat keputusan, pemberitahuan disesuaikan dengan kondisi dan kebutuhan Perusahaan. Sementara hal-hal terkait pemberhentian atau pengurangan tenaga kerja, kami tetapkan melalui PKB Bab IX tentang Pemutusan Hubungan Kerja dan Bab V tentang

Corporate policies, organization governance structure and employment guidebooks. Furthermore, President Director’s decrees are established to support and guard the implementation of the agreed PKB. In 2012, a sharing session meeting was held with SPPGE aiming to accomodate the aspirations, suggestions, and criticisms for the advancement of the Company in the future. PGE informs all changes related to employment through emails, circulars, decrees, website, and Company’s portal. The announcement duration is adjusted based on Company condition and needs. Meanwhile, issues related to employment termination or reduction are implemented and recorded in PKB Chapter IX about termination

that arranges Retirement Age regarding three-month severance. Other issues related to human resource are arranged in Human Resource Mangement Guidelines of PT Pertamina (Persero), Human Resource Policies

Purna Karya menyangkut pesangon tiga bulan. Hal-hal lain yang berhubungan dengan

Services Management (Manajemen Jasa Penunjang – MJP) Circulars) (LA4)(LA5) Keputusan Direktur Utama, Surat Edaran VP

operasional lainnya. (LA4)(LA5)

Perputaran Pekerja (LA2)(LA5)

Employee TURNOVER

(LA2)(LA5)

Stabilnya kondisi dan kinerja kami turut The stability of our condition and performance is dipengaruhi oleh tingkat perputaran pekerja. PGE telah menetapkan tingkat perputaran the level of employee rotation in 2012 under 1% pekerja kami di tahun 2012 harus dibawah 1% of total employees that resigned, got dismissed, yang mewakili jumlah pekerja yang and reached retirement age. In the end of 2012, mengundurkan diri, diberhentikan dan telah total employees that were no longer working for mencapai masa pensiun. Pada akhir tahun PGE was 10 employees with detailed reasons as 2012, kami dapat melaporkan jumlah pekerja followed: yang tidak lagi bekerja bersama kami adalah 10 orang pekerja dengan rincian sebagai berikut:

Perputaran Pekerja Tahun 2012 2012 Employees’ Turnover Ratio

anak Perusahaan PT Pertamina (Persero) Pensiun

TOTAL


4 1 2 3

10 LAPORAN KEBERLANJUTAN 2012 2012 SUSTAINABILITY REPORT

63

Pada tahun 2012, jumlah pekerja yang mengambil cuti melahirkan sebanyak sembilan orang. Seluruh pekerja yang mengambil cuti melahirkan, kembali bekerja setelah masa cuti berakhir. (LA15)

In 2012, the total employees that took maternity leaves were nine people. All employees that took maternity leaves were back to work after leave duration was over. (LA15)

Tumbuh Bersama Mitra Usaha

Growing Together with

Aktivitas dan kegiatan usaha serta bisnis PGE Business Partners didukung oleh sejumlah mitra kerja atau All PGE’s business activities are supported by a biasa disebut dengan kontraktor. Tanpa number of business partners, which are dukungan dan kinerja yang baik dari para contractors. Without any support and good kontraktor, PGE tidak akan mampu untuk performance from contractors, PGE will not be memenuhi tanggung jawab kami kepada able to do our responsibilities to customers, pelanggan, pemegang saham dan para shareholders, and other stakeholders. For us, pemangku kepentingan. Bagi kami kerjasama good cooperation and collaboration with all dan kolaborasi yang baik dan selaras dengan contractors are mandatory. The cooperation and seluruh kontraktor kami merupakan suatu collaboration with contractors includes keharusan. Kerjasama dan kolaborasi dengan occupational safety management. PGE believes kontraktor ini turut mencakup pengelolaan that occupational safety and health of keselamatan kerja. PGE melihat bahwa contractors are issues that have to be managed kesehatan dan keselamatan kerja dari para properly in order to maintain PGE’s productivity, kontraktor adalah hal yang harus kami kelola performance, and image. dengan baik demi menjaga produktivitas, kinerja dan citra PGE. PGE secara rutin menjalin komunikasi dengan pemasok. Pada tanggal 27 Desember 2012, kami menggelar yang dihadiri oleh para pemasok kami. Pada acara tersebut mensosialisasikan prosedur baru yang diterapkan di PGE, dan menggali masukan dari pemasok terhadap proses pengadaan di PGE.

PGE regularly conducts communication with Day that was participated by all suppliers. At this event, CSMS, new procedures socialization, inputs about procurement from suppliers were discussed. We classify our suppliers into two categories, which are national and foreign suppliers. In 2012, the total suppliers were 1,604 suppliers with 99.13% national suppliers. (EC6)

menjadi dua yaitu pemasok nasional dan pemasok asing. Pada tahun 2012, total pemasok kami adalah 1.604 pemasok dimana 99,13% adalah pemasok nasional. (EC6)

Profil Pemasok PGE Tahun 2012 PGE’

Nilai Pengadaan 2012

Domisili Pemasok

2012 Procurement Value

IDR

Suppliers Domicile

Kamojang Sibayak Lahendong KP Jakarta Ulubelu Asing TOTAL

64

26.040.502.150 4.330.454.164 52.874.264.304 314.767.335.983 25.180.090.382 -

423.192.646.983


USD

Jumlah Pemasok Terdaftar Total Registered Suppliers

12.503.106 18.379.190 44.563.596 2.592.365 250.000

78.288.257


191 105 135 1.061 98 14

1.604

Fair and Transparent Goods and Service Procurement

Proses Pengadaan Barang dan Jasa yang Adil dan Transparan

PGE implements GCG in procurement process to ensure transparency and fairness through our procurement process. Our procurement process is conducted based on management decree SK No-KPTS 954/PGE000/2010-S0 by inviting

proses pengadaan barang dan jasa untuk memastikan transparansi dan keadilan dalam proses pengadaan. PGE melakukan proses pengadaan barang dan jasa berdasarkan

technical operation and safety aspects reviews.

dengan mengundang perusahaan penyedia barang dan jasa yang telah memenuhi

Proses pengadaan dilakukan secara pelelangan dan pemilihan langsung, namun dalam kondisi tertentu penunjukan langsung dapat dilakukan kepada satu

Procument is conducted through auction or direct appointment. In special circumstances, direct appointment may appoint a single supplier or contractor with technical and

pertimbangan baik dari segi teknis dan keekonomiannya. Penunjukan langsung harus mendapat persetujuan pejabat sesuai otorisasi nilai pengadaan. Hal ini dilakukan

appointment must be approved by authorized

kompetitif, transparan, adil, dapat dipertanggung jawabkan, berprinsip pada kehati-hatian, kemandirian, integritas, dan berwawasan K3LL sesuai dengan Pedoman

is our effort to ensure that the procurement manner, and at the same time upholding the value of transparency, fairness, accountability, prudent, independency, integrity, eco-friendly, and safety as governed in the PGE's Goods/Service Procurement Guildelines.

Contractor Safety Management System (CSMS)

Contractor Safety Management System (CSMS)

(EU16)

(EU16)

Since its initial launching in 2010, CSMS is a adalah upgrade sistem K3LL yang ditujukan HSE upgrade system that is devoted exclusively khusus untuk seluruh kontraktor PGE yang to all contractors that work in the PGE’s bekerja di area operasional dan tertuang operational areas. It was recorded in Contractor dalam Pedoman Contractor Safety Management Safety Management System No. System A-003/PGE600/2008-S0. PGE ensures all memastikan seluruh kontraktor telah contractors have met the requirements and memenuhi persyaratan dan menjalankan conducted guidelines listed in the CSMS before panduan-panduan yang tercantum dalam entering operational areas. CSMS is a

persyaratan yang wajib dipenuhi oleh setiap kontraktor yang ingin bekerja sama dengan kami, khususnya untuk pekerjaan yang memiliki risiko menengah dan tinggi. Perusahaan telah merumuskan dan mengeluarkan ketentuan General Term Condition aspek-aspek K3LL sebagai salah satu persyaratan dalam Kontrak Kerjasama.

contractor who wants to work with us, especially for assignments with medium and high risk. The Company has established General Term Condition (GTC) that stated HSE aspects as one requirement in Contract Agreement. GTC implementation is based on President Director Decree no. KPTS-475/PGE000/2012-S0. (la6)

Keputusan Direktur Utama PGE nomor (la6)



65

Dalam General Term and Condition memastikan aspek perlindungan terhadap hak asasi manusia yang terkait dengan pengelolaan K3LL seperti : Kesehatan pekerja berupa kondisi kesehatan pekerja yang sehat yang dapat dibuktikan melalui medical check up, Keselamatan pekerja berupa penyediaan alat pelindung diri dan keamanan transportasi kontraktor menjamin kebebasan bagi para pekerja untuk menyampaikan pendapat secara terbuka, demokratis, dan bertanggung jawab guna melindungi dan membela kepentingan dan kesejahteraan pekerja, serta mewujudkan hubungan industrial yang harmonis, dinamis, dan berkeadilan. (HR1)(HR2)(HR10) Selama tahun 2012, Perusahaan bersama-sama dengan kontraktor kami terus berbagai safety campaign, serta program peningkatan kompetensi (up-skilling) di 2 proyek yang saat ini sedang berjalan, yaitu: Proyek Ulubelu Unit I & II pada bulan

In General Term and Condition (GTC), PGE ensures protection of human rights that is related to HSE management, such as: Employees’ health, a condition when employees are proven healthy by medical checkup, Employees’ safety, providing personal protection equipment and transportation safety. GTC stated that contractors warrants the freedom of employees to gives opinion in an open, democratic, and responsible manner to protect and defend the interests and welfare of employees, and to realize harmonious, dynamic, and equitable industrial relations. (HR1)(HR2)(HR10)

In 2012, Company, together with our contractors, implemented CSMS socialization program through various safety campaigns and up-skilling programs in 2 projects that are currently running, namely: Ulubelu Unit I & II project in February 2012

Proyek Pemboran Kamojang Unit V pada

Umum PT Pertamina (Persero) telah menunjukan bahwa sampai dengan akhir periode audit 2012, PGE mampu memenuhi

CSMS audit was conducted by Gerenal Directorate of PT Pertamina (Persero) showed that until the end of 2012 audit period, PGE has been able to meet the CSMS requirements of PT Pertamina (Persero) by 80.6%.

(Persero) sebesar 80,6%.

BUDI BUDIMAN MITA

MITA SU

ADI

ADI SAM

66



Komitmen Kami terhadap Lingkungan

Our Commitment for the Environment

PGE berkomitmen untuk mematuhi semua hukum dan peraturan lingkungan, serta senantiasa memastikan setiap insan PGE memiliki semangat dan kepedulian lingkungan yang tinggi. PGE is committed to comply with all environmental laws and regulations. We ensure that each of our employees has the same passion towards the environment.

Komitmen Kami terhadap Lingkungan Our Commitment to the Environment

Kami percaya bahwa Perusahaan ini turut mengemban tugas penting untuk melestarikan lingkungan hidup. Kami menyadari bahwa kami harus turut serta menjaga bumi ini untuk generasi yang akan datang. PGE berkomitmen untuk mematuhi semua hukum dan peraturan lingkungan, serta senantiasa memastikan setiap insan PGE memiliki semangat dan kepedulian lingkungan yang tinggi. Kami mengintegrasikan pertimbangan aspek lingkungan hidup ke dalam semua aktivitas, mulai sejak tahap perencanaan, pengambilan keputusan, konstruksi, pemeliharaan, dan operasional sehari-hari.

Tata Kelola Manajemen Lingkungan

Kami menyadari bahwa proses eksplorasi, produksi dan operasional pengelolaan panas bumi memiliki risiko lingkungan. Kami telah

We believe that this Company plays an important role to preserve the environment. We aware that we need to involve in protecting the earth for the next generation. We are committed to comply with the rules and regulations in regards to the environment. In addition, PGE ensures that all employees have the high awareness towards the environment. We take into account environmental aspects to our activities from planning, decision making, construction, maintenance, and daily operations.

EnvIRONMENTAL MANAGEMENT SYSTEM

We realized that the process of exploration, production, and geothermal operation has potential risks toward the environment. We have

yang dapat terjadi di area operasi. Risiko could occur in our operational area. Air pollution pencemaran udara adalah salah satu risiko risk is one of the environmental impacts that has lingkungan yang menjadi prioritas kami. become our main priority. Referring to the Dengan mengacu pada sistem manajemen international environment management system lingkungan internasional ISO 14001, PGE ISO 14001, PGE is committed to work together berkomitmen untuk menerapkan tata kelola with our stakeholders to implement a lingkungan yang komprehensif dan comprehensive and sustainable environment berkesinambungan yang turut melibatkan para management system. In 2012, our environment pemangku kepentingan. Pada tahun 2012, management system practices implemented in implementasi tata kelola lingkungan yang Kamojang area was awarded Gold PROPER from kami terapkan di area Kamojang berhasil the Ministry of Environment's for Companies

68



memperoleh peringkat PROPER Emas dari Kementrian Lingkungan Hidup dalam Program Penilaian Peringkat Kinerja Perusahaan (PROPER). Selain itu, area Lahendong di Sulawesi Utara dan area Sibayak di Sumatera Utara turut berhasil memperoleh peringkat PROPER Biru. (2.10)

Performance Assessment Program (Program Penilaian Peringkat Kinerja Perusahaan – PROPER). In addition, Lahendong area in North Celebes and Sibayak area in North Sumatera has also successfully obtained the Blue PROPER rating. (2.10)

Selain implementasi tata kelola lingkungan, PGE turut berkontribusi terhadap pencegahan perubahan iklim dan pemanasan global melalui penerapan Clean Development Mechanism

In addition, PGE has been actively involved in the global effort of climate change and global warming prevention through the implementation of Clean Development Mechanism (CDM). In 2012, we have succeeded in obtaining CDM registration for Ulubelu Unit

Proyek Ulubelu Unit III & IV dan Lumut Balai United Nations Framework Convention on Climate Change 2e per tahun dapat kami capai dari Proyek Ulubelu Unit III & IV, Lumut Balai Unit I, II, III & IV, Lahendong Unit V & VI, Kamojang Unit V serta Karaha Unit I. (EN18)(EU5)

(registration date May 12th, 2012) from the United Nations Framework Convention on Climate Change (UNCCC). We potentially able to reduced as many as 2,2 million ton C02e

(EN18)(EU5)

Management system integrated process and implementation

QHSE Excellent Company Policy Planning Continual Improvement

Implementation Corrective Action Management Review



69

Operasional Berwawasan Lingkungan

PGE menyadari bahwa wawasan lingkungan perlu ditanamkan sejak dini dan secara konsisten untuk menghindarkan semua pihak dari risiko operasional, seperti ledakan, kebakaran, dan kebocoran pipa. Potensi bahaya tersebut dapat menyebabkan kerusakan dan cidera manusia serta menyebabkan pencemaran lingkungan. Untuk meminimalkan potensi dampak negatif lingkungan, PGE menerapkan sistem manajemen lingkungan yang mencakup rencana pemantauan dan penanggulangan risiko lingkungan antara lain: Pemantauan kualitas udara dan kebisingan,

Environmental Friendly Operations

PGE realizes that environmental considerations needs to be consistently implemented since the very beginning in order to avoid every possible leakage. Those dangerous possibilities may cause damages and injuries, as well as environmental pollution.

To minimize the negative environmental impacts, PGE has implemented environment management system which covers comprehensive environment monitoring and mitigation plans for: Air and noise quality monitoring

penerapan teknologi dan penggunaan Pengelolaan limbah B3 dan Non B3, Pengelolaan sumberdaya air, Perlindungan keanekaragaman hayati

Mekanisme Pembangunan Bersih

Sejak dicanangkan pada tahun 2000 dalam Protokol Kyoto, PGE turut serta dalam Bersih (Clean Development Mechanism Panas bumi merupakan energi alternatif yang bersih dan ramah lingkungan, dimana emisi karbon dari proses pengelolaan panas bumi jauh lebih rendah dibandingkan sumber energi lainnya. (EC2)

tools. Processing of hazardous waste and non-hazardous waste Processing of water resources Protection of biodiversity Protection of cultural heritage objects

Clean Development Mechanism

PGE has taken part in enforcing the Clean initiated in 2000 at the Kyoto Protocol. Geohermal is a clean and environmentally friendly alternative energy source with lower carbon emission compared with other energy sources. (EC2)

Sampai dengan tahun 2012, PGE telah berhasil mengurangi 1.050,43 ton 2e dari kegiatan , pengurangan steam venting dengan covering steam trap, pemasangan inverter pada pompa injeksi,

Up to 2012, PGE has succeeded in reducing 1,050.43 ton CO2 activities, steam venting reduction with steam trap covering, inverter installation for injection pump, as well as steam use optimization to

optimalisasi pemakaian uap.

(EN16)(EN18)(EU5)

(EN16)(EN18)(EU5)

70



sampai dengan akhir tahun 2012 adalah sebagai berikut:

The development status of our CDM projects up to the end of 2012 were as following:

Status dan Tahapan proyek CDM 2011 - 2012 2011-2012 CDM Projects Status and Stages

Area Proyek Projects’ Area

2011

Kamojang Unit IV

Tahap implementasi dan pemantauan Memperoleh CER tahap 1 periode Desember 2010 Februari 2011 sebesar 92.691 Ton CO2e Implementation and monitoring stage Obtaining a first stage CER in December 2010 - February 2011 as much as 92,691 tonnes of CO2e

Lahendong Unit V & VI

2012

Tahap dokumentasi desain proyek Mengajukan persetujuan dari Dewan Nasional Perubahan Iklim (DNPI) Project design documentation stage Proposing for a permit from National Climate Change Council

Monitoring CDM Persiapan validasi monitoring periode II CDM monitoring Second period validation preparation

Proses registrasi Request for Registration’s

Ulubelu Unit III & IV

Mengajukan permohonan pendaftaran pada Badan Eksekutif Teregistrasi di EB-UNFCCC dengan No. Project 5773 UNFCCC Registered in EB-UNFCCC with Project No.5773 Submitting a registration in UNFCCC executive board

Lumut Balai Unit I & II

Mengajukan permohonan pendaftaran pada Badan Eksekutif Teregistrasi di EB-UNFCCC dengan No. Project 5785 UNFCCC Registered in EB-UNFCCC with Project No.5785 Submitting a registration in UNFCCC executive board

Lumut Balai Unit III & IV

Prosedur Completeness Check, Information & Reporting Check telah selesai dan di lanjutkan periode Web posting di UNFCCC Completeness Check Procedure, Information & Reporting Check has been done and followed by Web posting period in UNFCCC

Teregistrasi di EB-UNFCCC dengan No. Project 7315 Registered in EB-UNFCCC with Project No.7315

Kamojang Unit V

Proses registrasi Request for Registration


Karaha Unit I

Proses registrasi Request for Registration


Penggunaan Material

Use of Material

PGE menggunakan uap yang dihasilkan dari PGE uses steam that is produced by the natural mekanisme alami yang terjadi dalam lapisan mechanism of the Earth’s mantle as its main mantel bumi sebagai sumber energi untuk energy to generate electricity. This steam was menghasilkan listrik. Uap tersebut merupakan renewed through the reinjection of brine water material terbaharukan melalui proses and condensate using the injection well. This pemanfaatan ulang brine water dan kondensat process helps maintain the availability of heated yang diinjeksikan kembali melalui sumur steam that is needed as our main material. injeksi. Proses inilah yang menjaga (EN1)(EN2) ketersediaan uap panas bumi yang dibutuhkan sebagai material utama kami. (EN1)(EN2)



71

Other than steam, our production process also need supporting production material, which consists of: Sodium hydroxide (NaOH), to bind hazardous gases in the well and to decrease acidity.

Selain uap, proses produksi kami juga membutuhkan material pembantu produksi yang meliputi: untuk mengikat gas berbahaya yang terkandung dalam sumur serta menurunkan derajat keasaman (PR1)

(PR1)

Biocide, to eliminate microorganism in the cooling tower

mikroorganisme di cooling tower. Biosulphite, digunakan untuk menangkap oksigen untuk mencegah karat pada pipa reinjeksi. Inorganic salt, digunakan untuk mencegah korosi pada saluran pendingin.

rust in the reinjection pipe. Inorganic salt, used to prevent corrosion in the cooling pipe.

Penggunaan Bahan Baku Utama dan Material Pembantu Produksi Main and Supporting Production Materials (EN1)(EN2)

Jenis Material Material Type Uap Steam

Informasi Information Bahan baku dapat diperbaharui Renewable material

2012

12.467.271 ton

10.881.835 ton

NaOH

Bahan pelengkap (habis terpakai)

77.208 kg

62.079 kg

Biosida


3.090 kg

2.430 kg

Biosulphite


7.145 kg

0

Inorganic salt


265 kg

137 kg

3.560.184 ton

3.261.675 ton


608.052 kg

195.000 kg

Bahan baku dapat diperbaharui

310.000 ton

185.000 ton

200 kg

375 kg

-

1.393.111 ton

Uap Steam NaOH Uap Steam NaOH Uap Steam

Supporting material (used) Supporting material (used) Supporting material (used) Supporting material (used)

Bahan baku dapat diperbaharui Renewable material

Supporting material (used) Renewable material

Bahan pelengkap (habis terpakai) Supporting material (used)

Bahan baku dapat diperbaharui Renewable material

Kamojang

72

2011

Lahendong


Sibayak

Ulubelu


Secara keseluruhan, tahun ini kami berhasil menghemat penggunaan material berkat pelaksanakan Continous Improvement Program Salah satu contohnya adalah di area Kamojang yang berhasil menghemat penggunaan air, uap dan listrik tanpa mengurangi output produksi. Lebih dari itu, perubahan jalur reinjeksi PLTP Kamojang Unit IV dari Water Pump Station

Generally, we have succeeded in reducing material usage, thanks to the Continuous Improvement Program (CIP) enforcement that has been carried out in all areas. As an example, Kamojang area has succeeded in reducing water consumption as well as steam and electricity and at the same time maintaining its production output. Moreover, alteration from Cikaro Water Pump Station (WPS) to KMJ-21 well, allowed us to reduce

kebutuhan Biosulphite menjadi nol. Selain aspects, PGE always ensures that every change and alteration that is implemented by the CIP menjamin kehandalan dan keamanannya.

Melindungi Keanekaragaman Hayati

Dari empat area operasi PGE, upaya perlindungan keanekaragaman hayati menjadi prioritas utama pada area operasional kami yang berdekatan dengan wilayah dengan nilai keanekaragaman hayati tinggi, yakni area Kamojang dan Sibayak. Namun demikian, pelestarian dan perlindungan keanekaragaman hayati adalah bagian yang tidak terpisahkan dari sistem manajemen lingkungan yang diterapkan di seluruh area operasional. Pengelolaan keanekaragaman hayati dimulai sejak sebelum kami mulai beroperasi. Diawali

inspection to ensure its reliability and safety.

Protecting Biodiversity

Out of four operational areas, biodiversity protection has been our main priority in two areas that were located near sites with high biodiversity value, which are Kamojang and Sibayak area. However, environment protection is an integral part of environment management system that were implemented in all operational areas.

Biodiversity management was initiated before

impact and mitigation plans, which were complied in Environmental Impact Analysis (AMDAL) and Environmental and Social Impact laporan Environmental and Social Impact Assessment (ESIA) report. Afterwards, every area Assessment (ESIA). Selanjutnya, setiap area must develop a more detailed and menyusun rencana mitigasi pengelolaan comprehensive social and environmental lingkungan dan sosial yang lebih mendetil dan mitigation plans that were customized to each komprehensif serta disesuaikan dengan area’s condition. This detailed plan was then kondisi masing-masing area. Rencana mendetil included in the Environmental Management Plan ini dituangkan dalam dokumen Rencana and Environmental Monitoring Plan from AMDAL Pengelolaan Lingkungan (RKL) dan Rencana evaluation or in the Environmental and Social Pemantauan Lingkungan (RPL) dari kajian Management Plans (ESMP) of ESIA document. Environmental and Social Management Plans ESIA yang ada. rencana mitigasi yang disusun dalam Analisis



73

Pada tahun 2012, PGE telah mendapatkan persetujuan dari instansi terkait mengenai revisi Upaya Pengelolaan Lingkungan Hidup (UKL) dan Upaya Pemantauan Lingkungan Hidup (UPL) Lahendong Unit V & VI, serta AMDAL Kamojang Unit V & VI. Laporan-laporan tersebut mencakup perencanaan mitigasi dan pengelolaan untuk:

In 2012, PGE published Environmental Management Efforts (UKL) and Environmental Monitoring Efforts (UPL) for Lahendong Unit V & VI, also AMDAL for Kamojang Unit V & VI. These reports covers mitigation and management plans for: (EN11)(EN12)(EN14)

(EN11)(EN12)(EN14)

di area yang bertujuan untuk melindungi jumlah pasokan air permukaan untuk masyarakat setempat dan lingkungan hidup. Rencana mitigasi kami mencakup dan waktu pengambilan untuk meminimalkan dampak dan gangguan. Selain itu, kami membantu penyaluran air bersih untuk masyarakat berupa pembangunan bak penampungan air bersih dan penyediaan saluran penyalur air bersih. area yang bertujuan untuk menjaga kelangsungan penggunaan air untuk kegiatan operasional dengan mempertimbangkan kecukupan pasokan air permukaan untuk masyarakat setempat dan lingkungan hidup. Rencana mitigasi ini mencakup penentuan kecepatan dan waktu pengambilan untuk meminimasi dampak terhadap jalur air dan mencatat kuantitas air yang diambil.

phase in the areas that was aimed to

impact and disturbance. In addition, we help the distribution of clean water to the

phase in the areas which was aimed to our operation under the consideration of

streams, as well as recording our water consumption volume. phase in the areas was aimed to protect local additional clusters and pre- land clearing

yang bertujuan untuk menjaga kelestarian ekologi setempat. Hal ini dilakukan dengan pengembangan lokasi tambahan (cluster) dan survei sebelum land-clearing dilaksanakan.

2S gas monitoring in all power plant steam pipes.

bertujuan untuk memastikan kesehatan dan keselamatan pekerja maupun masyarakat setempat. Pemantauan mencakup monitoring H2S pada pipa uap PLTP.

74



Flora

(EN12)(EU13)

Di tahun 2012, PGE bersama-sama dengan Fakultas Biologi Universitas Gajah Mada dan Universitas Padjajaran melaksanakan studi

Flora

(EN12)(EU13)

sekitar area Kamojang. Dari hasil studi ini vegetation species in Kamojang area, such as: species vegetasi lokal yang tinggal di wilayah sekitar area Kamojang, antara lain: Suren (Toona sureni), Ki Endog ( excelsum), Ki Beureum ( ), huru (Litsea glomerata), Ki Salam (Eugenia cuprea), Ki Honje (Pittosporum ferrugineum), Ki Beusi (Rhodamnia cinerea), Ki Hujan, Raksamala, Puspa dan Manglid. Demi menjaga kelestarian habitat tempat tinggal species-species tersebut, PGE telah mengembangkan sejumlah sarana pembibitan dan pemeliharaan tanaman hutan yang turut melibatkan masyarakat setempat di area-area operasional kami. Di tahun 2012, sarana pembibitan dan pemeliharaan tanaman menghasilkan aneka ragam pohon antara lain: (EN13) penanaman 3.000 bibit tanaman kayu produksi jenis Akasia, Mahoni, Cempaka dan Jabon yang ditanam di Cluster A – F dan sepanjang jalan akses ke lokasi area, serta pembibitan dan penanaman 50 bibit kayu endemik seperti Glodokan Tiang serta buah – buahan di area Control Room. lebih dari 78.600 bibit tanaman kayu produksi jenis Ecalyptus yang telah ditanam di Lembaga Masyarakat Desa Hutan (LMDH) Ibun, Pangalengan, Soreang, Koramil Paseh serta di Desa Laksana, dan lebih dari 43.000 bibit kayu endemik seperti Ki Beureum, Ki Huru, Ki Honje, Puspa, Manglid dan Suren telah dibibitkan dan ditanam di area Desa Laksana, Koramil Paseh, Soreang, dan Komperta-Desa Jayawaras.

huru (Litsea glomerata), Ki Salam (Eugenia

In order to preserve the habitat of those species,

2012, we managed to produce various (EN13)

wood plants, which were planted on Cluster A-F and along the steps to the location area, and also the cultivation of 50 endemic wood fruits in the Control Room area.

Village, Koramil Paseh, Soreang, and Komperta

wood seeds. These seeds include Cemara,

Bamboo, and Acacia have been cultivated in

produksi mencapai 2000 bibit dari jenis Cemara, Mahoni dan Alpukat. Untuk kayu endemik, sebanyak lebih dari 2100 bibit Kayu Putih, Bambu dan Akasia, telah dikelola Sibayak.



75

Selain upaya kami dalam melestarikan In addition to our efforts regarding local species vegetasi lokal, PGE turut vegetation species preservation, PGE also berkontribusi untuk menyukseskan program “Penanaman 1 Miliar Pohon” yang dicanangkan oleh Pemerintah Indonesia pada tanggal 27 Januari 2004. Sampai dengan akhir tahun 2012, PGE telah berhasil trees throughout Kamojang, Lahendong, menanam lebih dari 270.000 pohon yang tersebar di Kamojang, Lahendong, Sibayak dan Ulubelu. Kendala utama yang kami we conducted routine inspection, replacing hadapi terkait pemeliharaan bibit dan pohon adalah pertumbuhan semak belukar. Untuk cultivation areas. In 2012, the average success mengantisipasi hal ini, kami melaksanakan ratio of this program was 82.25%. inspeksi berkala untuk mengganti bibit yang mati dengan bibit baru dan diikuti pembersihan semak belukar secara rutin di area penanaman. Sampai dengan akhir tahun 2012, rata-rata persentase keberhasilan program penanaman pohon di seluruh area PGE adalah 82,25%.

Fauna

(EN12)(EU13)

Area Kamojang adalah area panas bumi kami yang memiliki tingkat keanekaragaman hayati tinggi. Di tahun 2012, PGE melaksanakan studi

Fauna

(EN12)(EU13)

Kamojang area is our geothermal area that has

founded in Kamojang and its surrounding areas. tinggal di sekitar area tersebut. Kami berhasil

jenis mamalia. Upaya perlindungan terhadap hewan-hewan ini kami laksanakan secara berkesinambungan dan mengacu pada Konservasi Sumber Daya Alam Hayati dan Ekosistemnya, Peraturan Pemerintah No. 7

regarding Plant and Animal Preservation, IUCN Red List, as well as the Convention on International Trade of Endangered Species of Flora and Fauna (CITES) (EN15)

Tumbuhan dan Satwa, IUCN Red List, serta Convention on International Trade of Endangered Species of Flora and Fauna (CITES). (EN15)

76



burung

Amphibi

Birds

Amphibians

Jenis

Status Perlindungan

Jenis

Status Perlindungan

Species

Protection Status

Species

Protection Status

Burung-madu gunung

Local Endemic Species

Kodok Buduk


Burung-madu Jawa

IUCN Least Concerned

Kodok Puru Hutan


Wergan jawa


Katak


Walet gunung

IUCN Near Threatened

Katak Pohon


Cekakak jawa


Bondol Jawa


Aethopyga eximia

Aethopyga mystacalis Alcipe pyroptherra

Collocalia vulcanorum Halcyin cyanoventris Lonchura leucogastroides

Cikrak muda


Seicercus grammiceps

Elang jawa

IUCN Endangered

Nisaetus bartelsi

Tepus pipi-perak


Tesia Jawa


Pijantung kecil


Burung madu sriganti


Cekakak sungai


Elang Brontok


Stachyris melanothorax Tesia supercilliaris Arachnothera longirostra Nectarinia jugularis

Todirhampus chloris Nisaetus cirrhatus

Bufo Melanostictus Bufo Biforcatus Rana Sp. Rhacocarpus Sp.

Mamalia Mammals

Jenis

Status Perlindungan

Species

Protection Status

Bajing


Meong congkok


Landak jawa


Monyet Ekor panjang


Sciurade Felidae

Hystricidae

Cercopithecidae

Trenggiling/Peusing Manidae

Kijang/Mencek


Macan kumbang


Musang/Careuh


Bajing terbang


Cervidae Felidae

Reptil Reptiles

IUCN Endangered

Viveridae Sciurade

Jenis

Status Perlindungan

Species

Protection Status

Ular Hijau


Jelarang


Ular Welang


Babi Hutan


Bunglon


Lutung

Cicak Terbang


Tupai


Tokek


Tupai kekes


Kadal


Ular Sanca


Ahaetula Prasina Bungaurus Fasciatus Calotes Jubatus Draco Volans

Gecko Gecko Mabuya Multifasciata Phyton Reticulatus


Surili

Cercopithecidae Sciurade Suidae

Cercopithecidae Tupaidae Tupaidae

IUCN Endangered

IUCN Vulnerable


77

Area Kamojang berdekatan dengan area hutan yang memiliki kekayaan hayati khas Indonesia. Sebagai Perusahaan yang berwawasan lingkungan, sejak awal beroperasi di area ini kami telah melaksanakan berbagai upaya konservasi untuk menjaga habitat dan melindungi telah melaksanakan sosialisasi rutin kepada seluruh karyawan dan masyarakat setempat mengenai jenis, karakteristik dan status

Kamojang area is located adjacent with range the Indonesian region. As an environmental been carried out in order to protect habitat and

as well as positioned numerous signages to prevent hunting in locations around Kamojang.

larangan berburu di berbagai lokasi di sekitar area Kamojang.

Elang Jawa IUCN Endangered Dengan kepala berwarna coklat kemerahan dan jambul yang tinggi menonjol, serta tengkuk yang coklat keemasan, Elang Jawa menjadi inspirasi lambang negara Republik species ini ditetapkan sebagai salah satu satwa langka yang dilindungi. Elang Jawa hanya ditemukan di Pulau Jawa. Habitatnya amat bergantung pada keberadaan hutan, salah satunya adalah area hutan yang berdekatan dengan lokasi area panas bumi kami di Kamojang, Jawa Barat. Untuk memastikan kelestarian Elang Jawa, PGE telah melaksanakan sejumlah upaya pelestarian dan sosialisasi. Di tahun 2013 mendatang, PGE mencanangkan program penangkaran Elang Jawa. crest, and also golden brown nape. This bird is the inspiration

existence, one of which is forest areas that are located near

Trenggiling

Manis javanica IUCN Endangered Trenggiling atau dikenal oleh penduduk setempat dengan Peusing, adalah hewan pemakan serangga terutama semut dan rayap. Trenggiling hidup di hutan hujan tropis dataran rendah. Rambutnya dapat berubah menjadi semacam sisik besar membentuk perisai berlapis yang digunakan untuk melindungi diri. Jika diganggu, Trenggiling akan menggulungkan badannya seperti bola dan menggunakan ekornya sebagai senjata. ants and termite. Trenggiling lives in lowland rainforest. Its hair can turn into some sort of huge

Surili IUCN Endangered Surili merupakan mamalia sejenis kera yang ditemukan hanya di dataran Sunda. Surili hidup di hutan hujan primer dan hutan sekunder. Surili adalah herbivora pemakan daun, bunga – bungaan, buah dan biji – bijian. herbivore.

Sumber Energi

Untuk memenuhi kebutuhan energi, PGE uap panas bumi. Selain itu, kami juga menggunakan listrik yang diperoleh dari PLN untuk area Lahendong dan Sibayak serta bahan bakar minyak berupa diesel dan bensin.

Energy Resources

areas, and oil fuel in form of diesel and gasoline. (EN3)(EN4)

(EN3)(EN4)

Uap digunakan untuk memenuhi kebutuhan listrik operasional masing – masing area, dimana proses – proses utama seperti pengeboran, separasi uap dan reinjeksi membutuhkan listrik yang cukup besar. Sementara minyak diesel digunakan untuk mengoperasikan alat – alat berat, pompa injeksi dan kendaraan ringan penumpang (KRP). Selain itu, PGE juga menggunakan bensin untuk mengoperasikan sepeda motor patroli, mesin pemangkas rumput dan kendaraan ringan.

needs, where as the main processes of drilling,

pump and light passenger vehicles. PGE also cutting machines and light passenger vehicles.

Konsumsi EnergI 2011 - 2012

Sumber Energi Energy Resources

Listrik dari PLTP Electricity from PLTP (MWh)

TOTAL Listrik dari PLN Electricity from PLN (MWh)

TOTAL Minyak Diesel

2011 18,505.26

-*

-

18,505.26

517.48 -*

12.80

630.28

147.57 -*

TOTAL

264.65

TOTAL

(2,269.01 giga joule)

76.33 40.75

Bensin


-

Diesel (Kilo Liter)

Gasoline (Kilo Liter)


397.05

-*

5.53

402.58

2012


Total Konsumsi Energi Total Energy Consumption (Giga Joule)

17,344.90

-

-

-

17,344.90 -

344.98

98.64

94.72

538.34

Seiring dengan perkembangan aktivitas operasional dan beroperasinya area Ulubelu, konsumsi energi PGE di tahun 2012 mengalami peningkatan dibandingkan dengan tahun sebelumnya. Selama tahun 2012, secara

Kamojang

116.09

35.30

25.23

1,751.18


56.27

-

5.79

-

62.06

Lahendong

Sibayak

Along with the the growth of our operasional activities and the initial operation of our new

which comes from our own generator plant,



130,277.58 GJ

MWh energi listrik yang berasal dari PLTP kami sendiri, 538,34 MWh energi listrik yang diperoleh dari PLN, 1.751,18 Kilo Liter bahan bakar jenis minyak diesel, dan 62,06 Kilo Liter bahan bakar jenis bensin. Total konsumsi energi kami sepanjang tahun 2012 setara dengan 130.277,58 GJ.

80


1,574.56

91,880.24 GJ

*Area Ulubelu tahun 2011 belum beroperasi Ulubelu was not in operation during 2011



Ulubelu

keunggulan bisnis dan pelestarian lingkungan, PGE terus melaksanakan

in business advancement and environment preservation, PGE strives to conduct various areas. This program is integrated with the

kami intergrasikan dengan Continous Improvement Program tahun 2012 berhasil menghemat konsumsi bahan bakar jenis premium di area Kamojang sebesar 85% dan di area Lahendong sebesar 21%, penghematan bahan bakar jenis solar di area Lahendong sebesar 21% dan di area

reducing as much as 85% premium fuel use in Kamojang and 21% in Lahendong, 21% solar

(EU11)

area Lahendong sebesar 33% dan di area Sibayak sebesar 12% dari konsumsi listrik tahun sebelumnya. (EU11)

Konsumsi Air

Air digunakan untuk mencukupi kebutuhan domestik. Sumber air yang kami pakai didapat dari air permukaan, air tanah dan air olahan dari perusahaan air minum. (EN8)

Water Consumption water sources are surface water, ground water, companies. (EN8)

Tabel Penggunaan Air Tahun 2012 2012 Water Consumption

Volume Pemakaian Air Permukaan Surface Water Consumption Volume (m3)

Volume Pemakaian Air Tanah Land Water Consumption Volume (m3)

Volume Pemakaian PDAM PDAM Consumption Volume (m3)

Kamojang

-*

6.165 16.903

9.456 -*

0 9.690

0 -*

2.854

Lahendong

Sibayak

Ulubelu

*Selama periode pelaporan, belum ada data tercatat dari area Ulubelu yang baru beroperasi di bulan September 2012

Within the reporting period, Ulubelu area, which commenced its initial operation in September 2012 has not yet to record its water consumption data

Sebagai area operasional terbesar, area Kamojang mengkonsumsi air paling besar dibandingkan dengan area lainnya. Namun demikian, volume air yang dikonsumsi tidak melebihi volume air yang diijinkan pada Izin (SIPA). Pada tahun 2012, kami tidak menerima keluhan dari pihak manapun terkait penurunan pasokan air akibat konsumi kami. (EN9)

As our biggest operational area, Kamojang consumed the highest water consumption volume compared to other areas. In spite of that, the volume of water we consumed did not exceed the allowed volume stated in Usage of Underground Water Permit. In 2012, we did not our water consumption. (EN9)



81

Efisiensi

Efficiency

(EU11)

(EU11)

in 2012, were:

pada tahun 2012 antara lain:

Steam Production

Produksi Uap

saat pemeliharaan rutin cooling tower (CT) Fan dengan membuat jalur pengisian oli dari minutes.

turun produksi (down time) hingga 75 menit.

process in our power plant, the amount of pada saat proses vacuum up di PLTP, uap dikurangi. Hal ini menghemat uap hingga

yang bersuhu 60ºC untuk pemanas ruangan operator WPS. Sebelum dimasukkan ke sumur reinjeksi, terlebih dahulu dialirkan ke ruangan sekuriti melalui pipa2 yg dirancang sedemikian rupa, sehingga ruangan operator WPS tersebut menjadi lebih hangat. Dengan demikian heater yang selama ini memakai listrik, bisa dikurangi atau dihilangkan. Melalui program ini, area Kamojang berhasil menghemat listrik steam pressure di area interface dengan pengaturan setting tekanan control valve untuk mengurangi jumlah uap yang terlepas di pada sistem pasok uap PLTP Unit I & II area Lahendong. double hose line dengan menambahkan rangkaian multiple hose line untuk memangkas dalam proses preparasi sample gas di area Lahendong merubah posisi throttle valve di pipa penyaluran uap cluster B-A area Sibayak

Konsumsi Listrik (EN5)

kehandalan kinerja sistem pendingin utama PLTP Kamojang IV. Hal ini didapatkan dari hasil lesson learn start up sebelumnya, ditindaklanjuti dengan CIP dan pembuatan basin CT menggunakan sand lebih bersih dan mempercepat proses pencapain Full Load. Hal ini dapat mengurangi sebesar 720.000 KWh setiap start up.

°C condensate water from PLTP’s output for WPS operator room’s heater. Before transfered to the reinjection well, these water

that the operator room becomes much reduced or removed. Through this program,

in gas sample’s preparation process in Lahendong. changing throttle valve’s position in steam

Electricity Consumption (EN5) This is obtained from the result of previous

much cleaner and loading process becomes much faster. This implementation could reduce up. lighting, Kamojang managed to reduce up to

penerangan jalan, area Kamojang berhasil melakukan penghematan hingga 11.883 penghargaan Energi Pratama pada tahun

granted an Energi Pratama award from (EN7)

Energi. (EN7)

82



Konsumsi Bahan Bakar (EN7) pada mesin pemotong rumput yang sedianya menggunakan bahan bakar, menjadi mesin pemotong rumput mengurangi konsumsi bahan bakar hingga rata – rata empat liter bensin per hari per mesin, atau lebih dari 1.400 liter per tahun.

Fuel Consumption (EN7) fuel, into heated steam machines. This idea

(EN6)

ponds used oil fueled water pump. Since

(EN6)

cold brine water antar balong, semula menggunakan pompa air berbahan bakar minyak. Sejak tahun 2012, Tim Ulubelu melakukan perubahan sistem pemindahan air yang sekarang hanya mengimplementasikan mekanisme gravitasi. Dengan sistem ini, kami berhasil menghemat lebih dari 1.500 liter bahan bakar minyak pada tahun 2012.

we managed to reduce 1,500 litres of oil fuel in 2012.

Pemotong Rumput Bersumber Energi Terbaharukan Inovasi ini berhasil mendapatkan penghargaan emas di Konvensi Mutu PT. Pertamina (Persero) dan Konvensi Mutu Nasional TKMPN. Pada inovasi ini, pemotong rumput yang awalnya menggunakan BBM dikonversi menjadi pemotong rumput yang menggunakan uap kering panas bumi sebagai sumber energinya. Uap panas bumi yang digunakan didapat dari outlet buang (blowdown valve) yang tersedia di sepanjang pipa RPM. Pembuangan dari knalpot mesin pemotong rumput ini berupa uap air sehingga mesin ini ramah lingkungan dan sebesar 10 kg per jam. pemotong rumput tersebut. Selain menghemat konsumsi BBM, inovasi ini turut membantu kami untuk mereduksi 2e per tahun. Kami berencana untuk mengubah seluruh mesin pemotong rumput yang dimiliki menjadi mesin pemotong rumput bertenaga uap. Dari total delapan mesin pemotong rumput yang dioperasikan di Area Kamojang, satu per satu akan PGE, dan terus akan dipantau pelaksanaannya.

Steam that was used comes from blowdown valve that was provided along rotating machine (up to 4.000 rpm). The exhaust of this machine is water steam, our fossil fuel consumption. Furthermore, another important aspect in developing

2e

We are planning to transform all our lawn mower units into steam-powered will be all converted into steam-powered lawn mower. This initiative has received



83

Konsumsi Air

Water consumption

terutama air permukaan dan air dari PDAM berhasil dilakukan berkat penggantian kran konvensional di kamar mandi dan toilet menjadi kran otomatis sehingga mengeliminasi potensi kran yang belum tertutup setelah digunakan. Hal ini dapat menurunkan konsumsi air hingga mencapai 6.000 m3 selama tahun 2012.

Konsumsi Kertas

disposisi online maka penggunaan kertas di area Kamojang dapat ditekan hingga 87 rim per tahun.

Tata Kelola Limbah dan Emisi

Limbah B3

water faucet in bathrooms and washrooms from conventional to automatic units aiming to eliminate the potential of faucet being reduced our water consumption as much as throughout 2012.

Paper consumption

disposition, paper consumption in Kamojang

Waste and Emission Management

Hazardous and Toxic Waste

Limbah B3 padat yang kami hasilkan dari

from PGE operational activities, i.e : used kain majun bekas, kaleng cat bekas, toner dan tinta printer bekas. Kami memahami bahwa jika limbah-limbah ini tidak dikelola dan ditangani dengan baik akan dapat menyebabkan pencemaran lingkungan dan berbahaya bagi mahluk hidup, yang disekitar area operasional kami. Untuk itu, PGE telah menerapkan pengelolaan diimplementasikan secara seksama di seluruh area operasional untuk memastikan limbah B3 yang kami hasilkan tidak mencemari lingkungan.

Reinjeksi Brine Water dan Air Kondensat (EN10) Brine water dan air kondensat yang telah dipisahkan, diinjeksikan kembali kedalam bumi. Dengan cara re-injeksi inilah panas bumi memiliki sehingga dapat disebut sumber energi terbaharukan. Selain itu, proses reinjeksi ini membantu PGE untuk menjaga produksi uap yang berkesinambungan. Kami senantiasa memastikan reinjeksi brine water dan air kondesat dilakukan dengan metode yang aman, antara lain dengan: reinjeksi ke reservoir memperbesar pipa brine pada tiap – tiap sumur injeksi untuk meningkatkan kapasitas reinjeksi

84


dust clothes, used tins of paint, toner, and

We understand that the abandonment and bad processing of this waste could lead to

who reside and live around our operational areas. Therefore, PGE has implemented effective waste management in all operational areas to ensure that our waste does not pollute the environment.

Brine Water and Condensate Reinjection (EN10) Brine and condensate water that have been

Furthermore, this reinjection process helps PGE in maintaining sustainable steam production.

using gravitation to fasten the reinjection to reservoir expanding the brine pipes in each well to


membuat kolam terasering untuk memastikan tercapainya suhu optimal dari brine water merancang dan mengimplementasikan yang optimal untuk

Area Ulubelu memiliki lima unit sumur injeksi untuk menunjang proses reinjeksi brine water dari sumur produksi PLTP Ulubelu unit I & II. Rata-rata volume brine water yang mampu itu, area Ulubelu juga memiliki satu unit sumur injeksi untuk cold brine dan kondensat dengan rata-rata volume reinjeksi sebesar

reach its optimal temperature

wells to support brine water reinjection process from PLTP Ulubelu I & II production wells. The

addition, Ulubelu area also has one unit injection well that was allocated for cold brine and condensate. The average rejection volume

Pada area Kamojang tersebar sembilan unit sumur injeksi di 33 cluster dengan kapasitas

PGE senantiasa memastikan baku mutu air hasil proses produksi telah memenuhi standar yang ditetapkan sebelum air tersebut dialirkan ke sungai dan badan air umum lainnya. Hasil pengukuran dan pemantauan kualitas air diseluruh area operasional kami telah sesuai dengan Peraturan Menteri Lingkungan Hidup

been set before the water can be streamed into the river and other public water.

Exploration Activities. Therefore, the water Panas Bumi. Dengan demikian, air yang dilepaskan ke badan air tidak membahayakan keanekaragaman hayati di dalamnya.

(EN21)(EN25)

(EN21)(EN25)



85

Baku mutu air limbah 2012

Minyak & Lemak Oil & Fat (mg/m3)

Total Karbon Organik Total Organic Carbon (mg/m3)

<1

<5

5.35

<1

<5

<1

max. 15*

2.19

Kamojang

Lahendong

*Baku mutu maksimal berdasarkan Permen LH No. 19/2010 tentang baku mutu air limbah bagi usaha dan/atau kegiatan eksplorasi panas bumi

0,96

max. 110* Sibayak

Maximum standard quality according to Permen LH no. 19/2010 about Waste water’s quality standard for geothermal exploring activities

Limbah B3 Padat

Solid Hazardous and Toxic Waste

Sepanjang tahun 2012, total limbah B3 padat yang kami hasilkan dari seluruh area operasional mencapai lebih dari 1.000 ton. PGE bekerja sama dengan pihak ketiga berijin untuk pengelolaan limbah B3 padat tersebut. Kami tidak pernah mengirimkan limbah kami keluar wilayah negara Indonesia. Di tahun 2012, sebagian dari limbah B3 padat yang

limbah B3 padat adalah limbah drill cutting di area Kamojang dan Lahendong yang campuran untuk bahan lapisan perkerasan jalan dan komponen bahan bangunan seperti,

waste we have produced in all operating areas amounted to 1,000 tonnes. PGE along with a order to process this waste. We have never sent

material was drill cutting in Kamojang and Lahendong that has been reused for road hardening’s mixing material and a component of

of our solid waste in 2012, as follows: (EN2)(EN22)(EN24)

kembali ini telah mendapatkan izin beracun dari Kementerian Lingkungan Hidup. Jenis dan jumlah limbah B3 padat tahun 2012 dapat dilihat pada tabel berikut ini: (EN2)(EN22)(EN24)

86



Ulubelu

\Limbah Padat 2012 2012 Solid Waste

Jumlah Pengelolaan / Pemanfaatan (EN2)

Jenis Limbah B3

Amount (Kg) Use / Process

Waste Type Limbah Laboratorium

362

Sent to a Certified third party

0


2.580


0


0


Laboratory waste

Baterai kering/ basah Dry/wet batteries

Pelumas Bekas Used lubricant

Limbah Medis Medical waste

Majun Terkontaminasi Contaminated dust cloth

Bekas kemasan dan Pita printer bekas

192

Used packaging and used printer’s cartridge

Lumpur Drilling/ Cutting Drilling / Cutting mud

1.050.032

Lumpur IPAL Laboratorium IPAL laboratory mud

Filter Oli bekas dan Lampu TL bekas Used oil filters and used TL lamps

Pelumas / Oli Bekas Used Lubricant / Oil

Dikirimkan ke pihak ke-3 berijin Dikirimkan ke pihak ke-3 berijin Dikirimkan ke pihak ke-3 berijin 152 kg dimanfaatkan dan 40 kg dikirimkan ke pihak ke-3 berijin 152 kg is used and 40 kg is sent to a Certified third party

100% dimanfaatkan kembali 100% reused

1.500


39


Dikirimkan ke pihak ke-3 berijin Dikirimkan ke pihak ke-3 berijin Dikirimkan ke pihak ke-3 berijin

2,3

Dikirimkan ke pihak ke-3 berijin

1.290


Used accu

Drum Chemical (Kosong) Empty Chemical drums

Serpih Bor

72

Drilling Cutting Electronic waste


367,84

Accu Bekas

Limbah Elektronik


Sent to a Certified third party Sent to a Certified third party Sent to a Certified third party

10 kg dimanfaatkan untuk menutup cellar 10 kg is used to close the cellar

24,46


3,45


29,6


2,56


0,21


13,69


0,75


Cartridge/Toner Bekas Used cartridge / toner

Botol dan Bahan Kimia Kadaluarsa Expired Chemical bottles

Baterai Kering Bekas Used dry batteries

Limbah Medis Medical waste

Kain Majun Bekas Used dust cloth

Wireline Bekas Used wireline

Oli filter bekas

Sent to a Certified third party Sent to a Certified third party Sent to a Certified third party

Saved in Temporary Hazardous and Toxic Waste Storage

17


0


229


Majun terkontaminasi Used dust cloth Used paint tin


11

Used flourecent lamps

Kaleng cat bekas



Lampu TL bekas Used printer cartridges


0

Used oil filters

Tinta printer bekas


Disimpan di Tempat Penyimpanan Sementara Limbah B3 (TPSLB3) Disimpan di TPSLB3 Disimpan di TPSLB3 Disimpan di TPSLB3 Disimpan di TPSLB3

*belum dilakukan pencatatan has not yet been recorded

Kamojang

Lahendong

Sibayak

Ulubelu



87

Limbah Non-B3

Domestic Waste

Limbah non-B3 yang kami hasilkan dapat dipilah menjadi: sampah kertas, plastik dan organik. Jenis limbah ini dikelola dengan proses insinerasi, daur ulang atau digunakan sebagai bahan dasar pembuatan kompos. Dari area operasional terbesar kami, area Kamojang, total limbah non-B3 tahun 2012 adalah 2.363 kg, yang terdiri dari 1.517 kg sampah kertas, 184 kg sampah plastik, dan 662 kg sampah organik. Dari jumlah tersebut,

dan 662 kg digunakan untuk pembuatan pupuk kompos, sedangkan sisanya diproses dengan metode insinerasi.

waste is managed with incineration process,

From our biggest operational area, Kamojang,

From that amount, we managed to reuse as

and the rest was processed with incineration.

Metode Pengolahan Limbah Non-B3 2012 Jenis dan Jumlah Limbah Non-B3 2012 (Kamojang)

Jenis Limbah Non-B3

Non toxic waste types

2010 2011 2012

Treatment method for non-toxic waste in 2012 (Kamojang)

Metode Pengolahan dan Pemanfaatan Treatment and Reuse Method

2010 2011 2012

Kertas Paper

2.229

1.934

1.517

Insinerasi Incineration

1.606

1.339

872

Plastik Plastic

210

203

184

Daur Ulang Recycle

833

798

829

Organik Organic

1.259

1.213

662

Kompos Fertilizer

1.259

1.213

662

3.698 3.350 2.363

Jumlah Total

Jumlah Total

Mitigasi Tumpahan PGE memiliki prosedur operasional yang mengatur proses dan aktivitas yang berkaitan dengan limbah termasuk prosedur penanganan tumpahan yang memenuhi tahun 2012, tidak terjadi insiden tumpahan di semua area PGE. (EN23)(EN24)

88


3.698 3.350 2.363

Spill Mitigation PGE has an operational procedure which manages processes and activities of waste

(EN23)(EN24)


Emisi

Emission

Potensi pencemaran udara yang timbul dari

Air pollution potential which comes from steam

energi panas bumi untuk menghasilkan listrik adalah polusi yang disebabkan oleh 2 2S), metana (CH4) dan amonia (NH3). Bila tidak ditangani dengan baik, selain mencemari udara polutan ini turut memicu pemanasan

2S),

2

). If not

4

substances also triggers global warming and acid rain. Therefore, we conducted an anticipation effort to prevent toxic waste

melakukan upaya antisipasi risiko emisi gas beracun dan berbahaya dengan melakukan gas emission 2S monitoring tool and limiting personnel access in several locations 2S monitoring tool (Air Ambient 2S Continuous Monitoring) for adjacent areas to population centers such as Ulubelu. This tool would record and report the amount

panas bumi yang meliputi: mereduksi emisi gas – gas pencemar lingkungan. 2S dan membatasi akses personel di beberapa lokasi.

2

pemukiman penduduk seperti Ulubelu, kami memasang alat pemantauan gas H2S (Air Ambient H2S Continuous Monitoring). Alat pemantauan ini mencatat dan melaporkan emisi gas H2S secara kontinu. Gas Test baik saat uji produksi dan saat pembukaan sumur baru untuk mengantisipasi risiko emisi gas beracun blower khusus untuk mendispersikan gas di sumur dengan potensi paparan gas terbesar.

production trial as well as in new wells

in wells with highest gas spread potential.

2

maupun kualitas udara ambience bersama dengan pihak ketiga yang independen. dengan risiko emisi gas beracun H2S hanya boleh dilakukan pada saat hari cerah. Selain emisi gas yang berkaitan dengan proses produksi uap dan listrik, kegiatan pendukung seperti perkantoran, perumahan karyawan dan transportasi juga menimbulkan emisi gas polutan. Untuk itu, PGE telah menginisiasi sejumlah upaya untuk mengendalikannya. Untuk mengurangi dampak emisi gas dari peralatan operasional maupun kendaraan operasional, kami senantiasa melakukan perawatan berkala untuk menjaga kinerja proses pembakaran pada peralatan-peralatan tersebut, termasuk melakukan uji emisi berkala. (EN18)(EN29)

also produce emission gas pollutant. Therefore, PGE has initiated some effort to manage this issue.

incineration process of the tools, including


(EN18)(EN29)


89

Untuk memperbaiki kondisi lingkungan dan mengurangi jumlah emisi gas karbondioksida, gerakan penanaman pohon menjadi salah satu upaya untuk menjaga kualitas lingkungan sekitar area panas bumi. Pohon dapat menciptakan kondisi lingkungan yang stabil, mencegah erosi dan mampu menyerap emisi karbon dari yang ditanam mencapai lebih dari 270.000 batang pepohonan dan tumbuhan dari 2 tinggi.

In order to improve environment’s state and reduce carbon dioxide emission gas, we have carried out a trees plantation movement as one environment around geothermal areas. Trees can create a stable environment condition, prevent erosion and absorb carbon emission from the atmosphere. Until the end of 2012, we 2

(EN18)

(EN18)

menggalakkan penggunaan moda transportasi sepeda di beberapa area panas bumi. Sepeda dapat menggantikan kendaraan bermotor sehingga konsumsi bahan bakar dan emisi dapat dikurangi. (EN18)

earth’ vehicles so that fuel consumption emission can be reduced. (EN18)

Selain emisi karbon ( kegiatan operasional kami secara tidak langsung mengeluarkan emisi gas perusak ozon ( conditioner or operating vehicles in pendingin ruangan maupun AC kendaraan operasional, saat pelaksanaan perbaikan. Untuk itu secara bertahap kami telah refrigerant Freon R-22 menjadi MusiCool MC-22 yang lebih ramah lingkungan. Namun demikian, emisi gas

towards refrigerant Freon R-22 into MusiCool

and the air emission parameter has been set has been set (EN17)(EN19)(EN20)

parameter emisi udara telah dipastikan masih berada jauh dibawah ambang batas baku mutu yang ditetapkan pemerintah. (EN17)(EN19)(EN20)

Setiap tahun, PGE bersama-sama dengan seluruh anak perusahaan PT Pertamina companies of PT Pertamina (Persero) conduct a (Persero) melakukan pemantauan beban emisi Gas Rumah Kaca dan pencemar lainnya. other pollutant substances. According to 2012’s Berdasarkan hasil pemantauan tahun 2012, PGE berhasil mengurangi emisi gas rumah kaca sebesar 32% dari total emisi gas rumah kaca tahun lalu, sebagaimana ditunjukan pada (EN19)(EN20) (EN19)(EN20)

90



CO2

Emission

2011

43.343,38 ton

2012

29.549,30 ton

Sertifikasi dan Audit K3LL

Certification and HSE Audit

Implementasi sistem manajemen K3LL di lingkungan operasional PGE mengacu kepada standar internasional keselamatan

PGE operational areas refer to international

PGE diaudit secara berkala oleh tim auditor internal dan tim auditor eksternal dari badan

Hasil audit internal dan external terhadap sistem K3LL pada tahun 2012 menyimpulkan bahwa sistem K3LL yang diterapkan oleh PGE

bodies.

The result of internal and external audit toward

konsisten untuk periode audit tahun 2012. Dari audit tersebut tidak ditemukan temuan

PGE memastikan bahwa seluruh kegiatan operasional kami telah memenuhi undang – undang dan peraturan yang berlaku. Pada tahun 2012, kami tidak mendapatkan sanksi

PGE ensures that all of our operational areas have complied with the law and regulations. In 2012, there were no administrative sanctions or issues related to environment protection. (EN28)

lingkungan. (EN28) Pada tahun 2012, total realisasi anggaran dialokasikan untuk berbagai program K3LL, implementasi CDM, investasi pembelian

implementation, tools investment, and

(EN30)

(EN30)

Emisi GHG dan Gas Pencemar Lain (ton tonnes)

CO2 CH4 N2O NOx SOx CO PM VOC TOC

2011

2012

28.422,28

29.549,30

709,99

*

0,00016

*

-

-

0,01

*

-

-

-

-

0,0011

*

0,00268

*

*Nilai pengukuran kecil dan dapat diabaikan Measurement results are insignificant and can be ignored



91

Tumbuh Bersama Masyarakat Growing Together with Communities

Melakukan usaha pengembangan energi geothermal secara optimal yang berwawasan lingkungan dan memberi nilai tambah bagi stakeholder Managing the optimal development of the geothermal

Tumbuh Bersama Masyarakat Growing Together with Communities Sebagai bentuk komitmen terhadap misi “Melakukan usaha pengembangan energi geothermal secara optimal yang berwawasan lingkungan dan memberi nilai tambah bagi stakeholder” kami memiliki perencanaan strategis dalam melaksanakan program sosial kemasyarakatan (CSR).

the optimal development of the geothermal

comprehensive strategic planning.

Rencana Strategis Pelaksanaan Program Sosial Kemasyarakatan

Ekonomi (Kemandirian Masyarakat) Economy (Communities’ Independency)

Isu Strategis Perekonomian masyarakat masih rendah

Kebutuhan Kelompok Rentan

Strategic Issues

Vunerable Group Needs

Communities’ economy level is low

Program Pelatihan & pendampingan kemandirian Indikator/tujuan Program Programs

Training & mentoring to build Independency

Stimulus kemandirian bagi masyarakat Independency stimulants for the communities

Programs’ Indicators/objective

Adanya peningkatan pendapatan & perekonomian masyarakat Increasing income & communities’ wellfare

Pendidikan

Masyarakat menjadi mandiri & tidak tergantung pada Perusahaan Communities become independent & do not rely on the Company

Education

Isu Strategis Pendidikan masyarakat masih rendah Strategic Issues

Program Bantuan pendidikan dan beasiswa Programs


Education level is low Education aids and scholarships


Indikator/tujuan Program

Bantuan biaya pendidikan


Education fee aids

Pengurangan anak putus sekolah Decreasing numbers of dropouts

Kesehatan

Adanya peningkatan kelulusan pada jenjang pendidikan yang lebih tinggi Increasing numbers of graduates in higher level education

Health

Isu Strategis Kesehatan di sekitar daerah operasi masih rata - rata


Strategic Issues


Health level around operational areas is average

Program Program kesehatan prima Programs

Prime health program


Optimasi kesehatan masyarakat


Optimization of communities’ health

Peningkatan kesehatan masyarakat

Lingkungan

Increasing level of communities’ health

Environment

Isu Strategis Sadar lingkungan masyarakat masih rendah


Strategic Issues


Communities’ level of environmental awareneess is low

Program Pelestarian lingkungan Programs

Preservation of environment


Pelestarian lingkungan


Preservation of environment

Kesadaran & kepedulian masyarakat terhadap pelestarian lingkungan meningkat

Infrastruktur

Increasing level of communities’ awareness of preserving environment

Infrastructures

Isu Strategis Optimalisasi sarana publik Strategic Issues

Program Pembangunan infrastruktur public Programs


Optimization of public infrastructures Building public infrastructures



Pembangunan infrastruktur pendukung kegiatan ekonomi


Establishment of economic activities supporting infrastructures

Terbangunnya infrastruktur public Public infrastructures are inplaced

92



Membina Hubungan Harmonis dengan Masyarakat

Kami membina hubungan dengan masyarakat melalui kegiatan seperti survei sosial, konsultasi publik, musyawarah pembangunan desa dan kecamatan serta

were built through activities such as social

lokal lainnya. Tujuan dari kegiatan tersebut adalah mendapatkan kesepahaman kebutuhan sosial masyarakat. Kegiatan ini

activities was to gain understanding of the communities’ social needs. Those activities were

dampak sosial dan merancang mitigasi terhadap risiko sosial yang ditemukan. Hasil dari kegiatan ini menjadi masukan bagi PGE dalam menyusun program CSR yang pelaksanaannya diutamakan pada lokasi sekitar kegiatan operasi. (SO9)(SO10)(EU19)

terhadap masyarakat sekitar pada area terdampak dalam bentuk yang beragam seperti:

Living in Harmony with The Communities

used as inputs for PGE in designing our CSR operational areas. (SO9)(SO10)(EU19)

Intensive communication with local communities in the surrounding areas were conducted in various forms, such as:

Pemangku Kepentingan

Bentuk Komunikasi

Frekuensi

Hasil Nyata 2012 (4.14)(4.15)

Stakeholders

Forms of Communication

Frequency

2012 Actual Result

(4.16)(4.17)

Kepala Daerah (Walikota/Bupati) Mengundang yang bersangkutan dalam Per Kegiatan Hadir dalam beberapa kegiatan kegiatan penyaluran CSR sebagi penyaluran CSR Regional Head (Mayor/Regent) Per Activity informasi kepada pemerintah daerah Participated in several CSR activities setempat Inviting involving parties in conducting CSR as an information for local government

Mengundang yang bersangkutan dalam Per Kegiatan Hadir dalam beberapa kegiatan kegiatan penyaluran CSR sebagi penyaluran CSR Per Activity informasi kepada pemerintah daerah Participated in several CSR activities setempat

Kepala Dinas Head of Local Agency

Inviting involving parties in conducting CSR as an information for local government

Melibatkan camat dalam penyaluran CSR, maupun menginfokan kegiatan operasional sesuai kebutuhan

Camat Head of Subdistrict

Involving head of subdistrict in conducting CSR and informing operational activites based on needs

Lurah/Tokoh masyarakat Local Headman/Society Figure

Melibatkan lurah/tokoh masyarakat dalam penyaluran CSR, maupun menginfokan kegiatan operasional sesuai kebutuhan Involving local headman/society figure in conducting CSR and informing operational activities based on needs


Per Kegiatan Hadir dalam beberapa kegiatan penyaluran CSR serta turut membantu Per Activity menginfokan kebutuhan daerah setempat Participated in several CSR activities and participated in informing local needs

Per Kegiatan Hadir dalam beberapa kegiatan penyaluran CSR serta turut membantu Per Activity mengkomunikasikan kegiatan CSR Participated in several CSR activities and participated in communicating CSR activities


93

Kontribusi Bagi Masyarakat

Contribution for The Communities (SO1)

(SO1)

Kami berkomitmen terhadap pelaksanaan program CSR yang diharapkan mampu mendorong masyarakat di sekitar wilayah operasional untuk terus tumbuh maju bersama PGE. Melalui program ini, kami ingin turut serta dalam mewujudkan masyarakat yang cerdas, sehat, sejahtera, mandiri dan berwawasan lingkungan. Dengan dilaksanakannya program ini, PGE berharap untuk dapat: Membina hubungan harmonis dan dalam rangka mendukung aktivitas operasional Berkontribusi dalam mengatasi permasalahan sosial Menumbuhkan nilai dan budaya PGE secara terintegrasi ke dalam strategi bisnis Membangun citra dan reputasi Perusahaan yang merupakan aset yang tak ternilai Total realisasi dana pelaksanaan program CSR PGE pada tahun 2012 mencapai Rp10 milliar. Distribusi dana tersebut adalah sebagai berikut:

The implementation of our CSR programs were designed to encourage communities around our with PGE. Through these programs, we would

concious communities. Through these programs, Build harmonious relationships and creating condusive environment in order to support operational activities. Contribute in overcoming social problems into business strategies.

programs in 2012 reached Rp 10 billions. The investment fund distribution was described below:

Realisasi Dana CSR Tahun 2012 2012 CSR

Pendidikan Education Kesehatan Health Lingkungan Environment Kemasyarakatan Communities Infrastruktur Infrastructure Bencana Alam Catalysm

94

15.78% 12.91% 19.55% 18.08% 33.45% 0.23%


Rp. Rp. Rp. Rp. Rp. Rp. TOTAL Rp.

1.578.556.000 1.290.779.696 1.954.745.402 1.807.835.989 3.345.032.121 23.500.000 10.000.449.208


Kemandirian Masyarakat

Communities’ Empowerment

(SO1)

(SO1)

Program ini merupakan wujud komitmen This program was a form of PGE’s commitment PGE untuk memberdayakan masyarakat to empower communities that aimed to enable dengan tujuan para pelaku usaha kecil ini mampu meningkatkan kualitas hidup, kesejahteraan dan memiliki modal baik berupa keahlian atau berupa dukungan dana dari Perusahaan untuk mengembangkan usahanya. Program-program yang dilaksanakan oleh Perusahaan untuk membangun kemandirian masyarakat selama tahun 2012 diantaranya adalah: Village, and Pasirhuni Village. Sheep Budidaya domba di 4 dusun di desa cultivation and breeding coaching were given Laksana, yaitu Dusun Kamojang, Dusun Garung, Dusun Sangkan dan Dusun Pasirhuni. Program budidaya dan pendampingan ternak domba kami gulirkan breeding was one program that had a untuk masyarakat di kedua area tersebut promising economic potential and well didahului oleh survey potensi ekonomi dan CSR yang kami lakukan yang hasilnya menyatakan bahwa peternakan domba herbs cultivation program for women in adalah salah satu program yang memiliki Kamojang. This program was aimed to potensi perekonomian yang menjanjikan dan diminati oleh masyarakat di area farmer communities. tersebut. Program pengembangan budidaya tanaman Processed agricultural products which was untuk ibu-ibu warga Kamojang, sehingga diharapkan mampu meningkatkan pendapatan keluarga, serta telah terbentuk process has made farmers in the village able paguyuban petani herbal. to produce various dried agricultural Pelatihan kemandirian masyarakat di commodities, such as dried corns, red beans, Hululais. Pengeringan hasil pertanian yang PGE also provided aid in empowering farmer dilaksanakan di desa Tondango, area kluster groups around Lahendong operational area through CSR program in form of farming tools. pada proses pengeringan ini telah menghantar petani di desa tersebut mendapatkan hasil seperti jagung, kacang merah, cengkeh, kayu, padi, dan cabai yang sudah dikeringkan. PGE juga memberikan bantuan pemberdayaan kelompok tani sekitar area operasi Lahendong melalui program CSR untuk alat-alat perlengkapan pertanian.



95

Pendidikan

(SO1)

Melalui pendidikan dan membuka akses ke

Education

(SO1)

We believe that education, including formal

masyarakat lewat program bantuan pendidikan dan paket beasiswa, Perusahaan bertujuan untuk meningkatkan kesejahteraan distributed to communities in our operational masyarakat. Sepanjang tahun 2012, PGE areas. In 2012, PGE has provided education telah memberikan paket bantuan pendidikan untuk siswa Sekolah Dasar (SD), Sekolah senior high school students, as well as two Menengah Pertama (SMP), Sekolah scholarships for college and bachelor degree Menengah Atas (SMA) dan dua paket beasiswa D3 dan S1 dengan total realisasi billion. In 2012, besides scholarships, we also dana mancapai Rp 1 milliar. Pada tahun 2012, helped improving educational infrastructures in selain beasiswa, kami telah membantu numerous schools. perbaikan sarana dan prasarana belajar mengajar di sekolah-sekolah.

Kesehatan

(SO1)

Program kesehatan yang dilakukan oleh PGE

Health

(SO1)

have been focusing to improve communities’ kepada masyarakat, terutama masyarakat yang tinggal berdekatan dengan area proyek dan opersional kami. Selama tahun 2012, program yang telah kami gulirkan meliputi: Program kesehatan SEHATI (Sehat Ibu dan Anak) telah diberikan kepada enam posyandu di area Kamojang, Ulubelu, Karaha, Sibayak, Hululais, Lahendong dan Lumut Balai dengan total dana investasi mencapai Rp500 juta. Program SEHATI ini bertujuan untuk memastikan kecukupan gizi ibu dan anak, melalui pemberian makanan tambahan. Program ini juga bertujuan untuk memastikan Posyandu dibutuhkan, serta mengembangkan kader-kader kesehatan. Pelaksanaan donor darah rutin tiga kali setahun bekerja sama dengan PMI setempat. Penyediaan unit ambulance untuk Rumah Sakit Polres Bandung.

Infrastruktur dan Fasilitas Umum (EC8)(EU19)

Pertumbuhan ekonomi perlu didukung dengan

surrounding areas of our project and operational areas. In 2012, our health programs include: Child) was conducted in six Maternal & Child

Balai with a total of investment fund of Rp

program also aims to ensure maternal and

health cadres. Implementing routine blood donor for three Red Cross (PMI).

Infrastructures and PUBLIC Facilities (EC8)(EU19)

Economic growth should be supported with

keberhasilan pembangunan dalam meningkatkan kualitas hidup manusia juga perlu didukung dengan peningkatan moral infrastructures and facilites improvement were held in 2012. tahun 2012.

96



Construction programs of infrastructures and umum yang dilaksanakan PGE yaitu: Pembangunan yang dilaksanakan PGE Area Lahendong meliputi rumah ibadah yang berada di sekitar area kerja PT. PGE dan bangunan-bangunan kemasyarakatan seperti Balai Pertemuan Umum, jalan, dan pengairan sawah yang berada di sekitar area Lahendong. Bersama-sama warga Kamojang melakukan pembangunan betonisasi jalan-jalan dusun. Selain itu, bersama aparat TNI dan Karang Taruna Ibun, PGE melakukan kegiatan bakti sosial “bedah rumah” yang ditujukan untuk merenovasi rumah tidak layak huni

Area included worship places that were

Lahendong. Together with Kamojang residents, PGE did concrete. Besides, together with Indonesia

orphans. PGE also built worship places, roads, and Kamojang crater recreational resort. juga membangun sarana tempat Construction of solar power plant in An-Nur peribadatan dan jalan serta sarana rekreasi school, Kamojang. This construction was one kawah Kamojang. Pembangunan pembangkit listrik tenaga surya (PLTS) di sekolah An-Nur di area Since using the solar power plant, the school Kamojang. Pembangunan ini merupakan has been succeeded in saving more than 80% salah satu upaya kami untuk memasyarakatkan penggunaan sumber PGE Ulubelu area helps reconstructing energi ramah lingkungan, dalam hal ini energi surya. Sejak menggunakan PLTS tersebut, sekolah ini telah berhasil Ulubelu area cooperate with PT. PLN (Persero) menghemat penggunaan energi listrik to improve access roads to Ulubelu. sebesar 80%. PGE area Ulubelu memberikan bantuan perbaikan mesjid di Pekon Muara Dua, Pekon Pagar Alam, dan Pekon Karang Rejo. Selain itu, PGE area Ulubelu bekerja sama dengan PT. PLN (Persero) melakukan perbaikan jalan akses menuju Ulubelu.



97

Pelestarian Lingkungan

Preserving the Environment

(EN26)

(EN26)

Program pelestarian lingkungan yang kami lakukan bertujuan untuk meningkatkan dan memelihara kelestarian alam. Program-program pelestarian lingkungan yang kami lakukan selama tahun 2012 adalah:

Dusun Bersih Kamojang (EC9)

Program ini bertujuan untuk mengajak masyarakat setempat untuk mengumpulkan dan memilah sampah. Melalui kegiatan ini, dikembangkan sistem bank sampah yang memungkinkan nasabah untuk mentransaksikan sampah yang telah dipilah antara sampah basah dan kering, langsung pada pengepul. Hingga tahun 2012, bank sampah telah memiliki 106 nasabah dan memberikan kontribusi keuangan kepada dusun Kamojang. Selain itu, sampah juga dipilah menjadi sampah organik dan anorganik. Sampah organik kemudian diolah menjadi pupuk dan sampah anorganik diolah menjadi kerajinan tangan yang memiliki nilai jual, seperti tas, bunga hiasan, tempat tissue, dompet, dan sebagainya.

preservation programs in 2012 were:

Kamojang Clean Village (EC9) This program aims to gather local communities

Village. In addition, waste were also sorted and separated into organic and nonorganic waste.

Green School SDN Kamojang

Green School Kamojang State School

Program ini adalah program pendidikan

This program is an environmental education

2012. Target peserta dari program edukasi lingkungan ini adalah anak-anak sekolah dasar. Program ini bertujuan untuk menanamkan rasa peduli terhadap lingkungan hidup sejak usia dini. Guru dan komite sekolah juga antusias untuk mengikuti kegiatan ini. Program ini telah dilaksanakan di sekolah dasar di area Kamojang. Selanjutnya, program Green School akan diperluas untuk diterapkan diseluruh area operasional.

Program Nursery

Program ini berupa pelatihan, pendampingan, pembuatan sarana pembibitan, pemeliharaan bibit dan penyemaian. Program ini penghijauan di area Kamojang. Hasil dari program ini antara lain: Unit Persemaian batang tanaman di antaranya bibit kayu (kayu alam maupun kayu produksi), tanaman endemik maupun non - endemik. Hasil dari unit persemaian ini dibagikan pada untuk mendukung penghijauan di seluruh area lapangan panas bumi PGE.

98

Environment preservation programs that we conducted have aims to increase and maintain


audience of this environment education program aims to create environment awareness for the committees were enthusiastic to join this schools in Kamojang. Green School will then be implemented in all our operational areas.

Nursery Program This program includes training, coaching, maintaining seeds and seeding. This program Kamojang. This program were suceeded in creating numerous impacts for the local

Some of them are wood seed (nature wood or processed wood), endemic and non-endemic plants. Results of this seeding unit are given to communities to be planted and used to support greening in all PGE’s geothermal areas.


Seluruh aktivitas CSR dilaporkan kepada para pemangku kepentingan terutama instansi terkait seperti Direktorat Jenderal Energi Baru Terbarukan dan Konservasi Energi (EBTKE) Kementerian Energi dan Sumber Daya Mineral (ESDM), Kementerian Lingkungan Hidup, Kementerian Kehutanan dan pemegang saham mayoritas yaitu PT Pertamina (Persero), serta melalui website Perusahaan, bulletin atau media internal

All CSR activities were reported to such as the General Directorate of Renewable

website, bulletin or Pertamina internal media, national and local printed media.

media cetak nasional dan lokal.

TESTIMONI MASYARAKAT Communities' Testimonies (EC9)(LA6)

Berawal dari program dusun bersih di tahun 2010, ibu-ibu yang pada awalnya tidak memiliki kegiatan usaha ini, berkat program pemberdayaan kelompok ibu-ibu tani herbal mampu memiliki kegiatan ekonomi dengan bidang usaha makanan dan minuman tanaman herbal, seperti Sirup Rosela, jahe instan dan kerupuk binahong, sebagaimana dituturkan oleh salah satu anggotanya Ibu Nia have activities in this business. Due to empowering women farmer groups

Testimoni Ibu Nia menjadi manusia yang mandiri, puji syukur Alhamdulillah usaha yang kita laksanakan selama ini terus maju dan mudah-mudahan kelompok herbal kami semakin maju lagi dalam segala bidang, dan mudah-mudahan Pertamina akan terus membentuk kelompok2 lain agar masyarakat kamojang lebih mandiri dalam bidang herbal, peternakan, dan yang lainnya”

breeding, but also in other sectors.”

Budidaya domba yang dikembangan berdasarkan hasil survei awal pemberdayaan masyarakat telah membawa peningkatan ekonomi bagi masyarakat kecamatan Ibun. Salah satu peternak yang merasakan panutan warga sekitar, ialah Ustad Nana.

program is an Ustad (islamic leader) who becomes a role model of the

“Terima kasih Pertamina, berkat dukungannya cita-cita kemandirian ekonomi berhasil kami gapai”



99

PGE at a Glance

PGE didirikan dengan tujuan untuk turut berkontribusi dalam pemenuhan kebutuhan yang ramah lingkungan dan terbarukan melalui

PGE was established with the main objective to contribute in meeting Indonesia’s demand for renewable

pge at glance PT Pertamina Geothermal Energy (PGE) didirikan berdasarkan Akta Notaris No. 10 tanggal 12 Desember 2006 dan telah mendapatkan pengesahan dari Menteri Hukum & Hak Asasi Manusia Republik Indonesia pada tahun 2007 dengan

Pertamina Dana Ventura. PGE didirikan dengan tujuan untuk turut berkontribusi dalam pemenuhan kebutuhan masyarakat ramah lingkungan dan terbarukan melalui

established based on Notarial Deed No. 10

Pertamina Dana Ventura. PGE was established with the main objective to contribute in meeting Indonesia’s demand for renewable and

(2.1)(2.2)(2.6)(2.7)

(2.1)(2.2)(2.6)(2.7)

VISI vision

Menjadi Perusahaan Energi Geothermal kelas dunia

MISI mission

Melakukan usaha pengembangan energi geothermal secara optimal yang berwawasan lingkungan dan mampu memberikan nilai tambah bagi seluruh stakeholder

NILAI BUDAYA PERUSAHAAN corporate values

(4.8)

Nilai-nilai budaya Perusahaan yang kami terapkan di seluruh lini kegiatan Perusahaan dan pada setiap insan Perusahaan dalam melaksanakan dan menyelenggarakan usahanya dirumuskan sebagai bagian dari PT Pertamina (Persero), yakni tatanan nilai Six-C (6C), yaitu:

l ean

Dikelola secara profesional, menghindari benturan kepentingan, tidak menoleransi suap, menjunjung tinggi kepercayaan dan integritas. Berpedoman pada asas-asas tata kelola korporasi yang baik

om p et i ti v e

Mampu berkompetisi dalam skala nasional dan internasional, mendorong pertumbuhan melalui investasi, membangun budaya sadar biaya dan menghargai kinerja

onfi dent

Berperan dalam pembangunan ekonomi nasional, menjadi pelopor pengusahaan panas bumi, dan membangun kebanggaan bangsa

u s t om er f ocused

Berorientasi pada kepentingan pelanggan dan berkomitmen untuk memberikan pelayanan terbaik kepada pelanggan

om m er ci a l

Menciptakan nilai tambah dengan orientasi komersial, mengambil keputusan berdasarkan prinsip-prinsip bisnis yang sehat

apa b l e

Dikelola oleh pemimpin dan pekerja yang profesional dan memiliki kompentesi dan penguasaan teknis tinggi, berkomitmen dalam membangun kemampuan riset dan pengembangan

aktivitas dan wilayah operasional

activities and operational areas

panas bumi dari sisi hulu hingga hilir di wilayah Indonesia. Dari kantor pusat yang berlokasi di Jakarta, PGE mengelola 14 Wilayah Kerja Pengusahaan (WKP) yang tersebar di Sumatera, Jawa, Bali, dan Sulawesi. WKP tersebut tercantum dalam Keputusan Menteri Energi dan Sumber Daya Mineral Republik Indonesia tertanggal 18 Juni 2012 tentang Penegasan Wilayah Kuasa dan Perubahan Batas-Batas Koordinat Pengusahaan Sumber Daya Panas Bumi PT Pertamina Geothermal Energy. Saat ini, PGE mengelola empat lapangan panas bumi dengan total kapasitas terpasang sebesar 402 MW dengan rincian seperti yang tertuang pada ilustrasi di bawah.

Bali, and Sulawesi. These WKP stated in the

Area and Changes Regarding Geothermal Exploitation Coordinates of PT Pertamina

details as illustrated below. (2.3)(2.4)(2.5)(EU1)

(2.3)(2.4)(2.5)(EU1)

PGE juga melakukan pengembangan pada 10 In addition, PGE also conduct development WKP panas bumi. Enam diantaranya berstatus projects in 10 WKP. Six of them are managed proyek dan dikelola secara mandiri, antara lain: Sungai Penuh, Hululais, Lumut Balai & Margabayur, Karaha Cakrabuana, Gunung Iyang Argopuro, dan Kotamobagu. Selain itu, Kotamobagu. Through partnership scheme, PGE enam lapangan panas bumi PGE dikelola melalui skema kerjasama, yakni lapangan: Bedugul (Tabanan), Salak (Cibereum-Parabakti), Patuhan & Wayang Sarula (Gunung Sibual-Buali), and Darajat which Windu (Pangalengan), Sarula (Gunung is included in Kamojang-Darajat WKP. Sibual-Buali), dan Darajat yang termasuk (2.2)(2.5) dalam WKP Kamojang-Darajat. (2.2)(2.5)

Gunung Sibayak - Gunung Sinabung

12 MW

Lahendong

Gunung Sibual Buali (Sarulla)

Kotamobagu

Sungai Penuh

Hululais

Lumut Balai & Margabayur Gunung Way Panas (Ulubelu)

110 MW

Pangalengan

Cibereum Parabakti Kamojang - Darajat

Gunung Iyang Argopuro 200 MW

Tabanan

Karaha Cakrabuana

Kapasitas Terpasang Installed Capacity

102


WKP Geothermal PGE PGE's Geothermal WKP


80 MW

Pada tahun 2012, total produksi uap dan listrik (setara listrik) PGE mencapai 2.216 GWh. Selain itu, PGE berhasil mengoperasikan area panas bumi baru di Ulubelu, Lampung, dengan total kapasitas sebesar 110 MW sehingga output produksi yang berasal dari empat area panas bumi dengan total kapasitas terpasang adalah 402 MW. (2.8)(EU1)(EU2)

In 2012, our total productions have reached

operated new geothermal area in Ulubelu, Therefore, the outputs generated from four geothermal areas are 402 MW. (2.8)(EU1)(EU2)

Skala Perusahaan Tahun 2012 (2.8)(EU2)

Jumlah Pekerja

333 orang

Number of Employees

Area Panas Bumi

4 area

Geothermal Area

Total Pendapatan Usaha Sendiri Own Operation Revenue

US$ 191,22 juta

Net Profit

US$ 95,08 juta

Laba Bersih

Total Produksi

2.216 GWh uap dan listrik (setara listrik)

Total Production Output (Year To Date)

Total Asset Total Assets

US$ 961,44 juta

Total Liabilities

US$ 587,93 juta

Total Equity

US$ 373,51 juta

Total Hutang Total Ekuitas

Nilai Ekonomi yang Dihasilkan dan Didistribusikan Economic Value Generated and Distributed (EC1)

2011 2012 Nilai Ekonomi yang Dihasilkan Economic Value Generated (US$ Juta) Pendapatan Revenue Pendapatan Usaha Sales Penerimaan Bunga Bank Interest Income Penerimaan Dividen Dividend Income Penerimaan Lain-lain Other Income Laba (Rugi) Selisih Kurs Foreign Exchange Profit (Loss) Jumlah yang Dihasilkan

Total Generated

542,26 4,12 4,22 1,95 0,89

543,58 3,44 1,80 8,90

553,44

557,72

16,24 386,47 7,10 42,62 0,80

20,99 375,03 70,75 47,37 0,66

Nilai Ekonomi yang Didistribusikan Economic Value Distributed (US$ Juta) Biaya Operasi Operating Cost Gaji Pekerja dan Tunjangan Lainnya Employee Salary and Other Benefits Pemasok dan Kontraktor Suppliers and Contractors Pembayaran Dividen Dividend Payout Pengeluaran Untuk Pemerintah Government Expenditure Pengeluaran Untuk Masyarakat Public Expenditure Jumlah yang Didistribusikan

Total Distributed

Nilai Ekonomi yang Ditahan Economic Value Witheld (US$ Juta)


453,23

514,80

100,21

42,92


103

Struktur Organisasi Perusahaan Organization Structure (2.3) Per 31 Desember 2012 As of December 30, 2012

Slamet Riadhy Direktur Utama

Duddy Ermawan Kepala Satuan Pengawas Internal

Zainal Ilmie Bachrun

M. Irhas

Direktur Perencanaan & Pengembangan

Direktur Operasi

Indria Doria

M. Yustin Kamah

Eben Ezer Siahaan

Bimawan

VP Perencanaan & Pengembangan

VP Pengelolaan Sumber Daya

VP Manajemen Operasi & Utilisasi

VP Pengelolaan Mitra Kerjasama

GM Area Geothermal Kamojang, Lahendong Ulubelu

104



Adiatma Sardjito Sekretaris Perusahaan

Wilmar Napitupulu Kepala K3LL & MM

Narendra Widjajanto Direktur Keuangan

Dewi Gentana VP Manajemen Jasa Penunjang

Kohar Mahadi

Endang Heriyati

VP Kontroler

VP Pembendaharaan


Koordinator Pelaksana & Pengendalian Proyek


105

Third Party Assurance Statement

Statement GRI Application Level Check Laporan Pengecekan Tingkat Aplikasi GRI The National Center for Sustainability Reporting (NCSR) hereby states that PT Pertamina Geothermal Energy (PGE) has presented its 2012 Sustainability Report to NCSR Application Level Check Services, requirement of Application Level B. Application Levels communicate the extent to which the content of the GRI G3.1 guidelines have been used in the submitted sustainability set and number of disclosures for that Application Level have been addressed in the reporting and that the GRI Content Index demonstrates a valid representation of the required disclosures, as described in the GRI G3.1 Guidelines.

National Center for Sustainability Reporting (NCSR) dengan ini menyatakan bahwa PT. Pertamina Geothermal Energy (PGE) telah menyampaikan Laporan Keberlanjutan 2012 kepada NCSR Application Level Check Services, yang menyimpulkan bahwa laporan telah memenuhi persyaratan Level Aplikasi B. Tingkat Aplikasi memberi gambaran tentang sejauh mana pedoman GRI G3.1 telah diterapkan dalam laporan yang disampaikan. Kami menyatakan bahwa laporan tersebut telah memuat seperangkat pengungkapan yang disyaratkan dalam Level Aplikasi tersebut, dan indeks GRI telah disajikan dalam laporan tersebut secara memadai, sesuai dengan Pedoman GRI G3.1.

Application Levels do not provide an opinion on the sustainability performance of the reporter nor the quality of the information in the report.

Tingkat Aplikasi ini bukan merupakan opini atas kinerja keberlanjutan maupun kualitas informasi yang dimuat dalam laporan tersebut.

Jakarta, 7 October 2013

-------------------------------------------------------------------The National Center for Sustainability Reporting

Drs. Elmar Bouma, CSRA Director, NCSR

organization, established in 2005 to promote sustainability reporting in Indonesia, Malaysia and Thailand. NCSR is registered as an organizational stakeholder member of the Global Reporting Initiative (GRI) since 2006.

Indikator GRI 3.1 GRI 3.1 Indicator Indikator GRI GRI Indicator

(3.12)

Keterangan

Halaman

Description

page

VISI, STRATEGI, dan ANALISA VISION, STRATEGY, and ANALYSIS

1.1 1.2

Sambutan dari Komisaris / Direktur Utama

14, 18

Message from President Commissioner and CEO

Dampak, Resiko, dan Peluang Utama

14, 18

Key Impact, Risk, and Opportunities

PROFIL ORGANISASI ORGANIZATION PROFILE

2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10

Nama Organisasi

100

Name of Organization

Merk, Produk dan Jasa

100, 102

Brand, Products, and Services

Struktur Operasional dan Unit Usaha

102, 104

Operational Structure and Subsidiaries

Lokasi Kantor Pusat

102

Location of Organization’s Head Quater

Wilayah Operasional

102

Operasional Areas

Bentuk Badan Hukum dan Struktur Kepemilikan Organization’s Legal Entity and Ownership

Pelanggan dan Konsumen

100 100

Market Served

Skala Organisasi

103

Scale of Organization

Perubahan Signifikan Selama Periode Pelaporan Significant Changes During Reporting Periode

Penghargaan dan Pencapaian

9, 23 4, 69

Awards and Recognitions

PARAMETER LAPORAN REPORT PARAMETERS

3.1 3.2 3.3 3.4 3.5

108

Periode Pelaporan

6

Reporting Periode

Tanggal Penerbitan Laporan Terdahulu

6

Date of Recent Reports

Siklus Penerbitan Laporan

6

Reporting Cycle

Kontak dan Tanggapan

12

Contact Point and Feedback Channel

Menentukan Isi Laporan

7, 8

Defining Report Content



Indikator GRI GRI Indicator

3.6 3.7 3.8 3.9 3.10 3.11 3.12 3.13

Keterangan Description

Halaman page

Lingkup Pelaporan

7

Report Scope

Batasan Lingkup Pelaporan

7

Report Boundary

Dasar Pelaporan Basis for Reporting

8, 9, 10

Referensi Pengukuran Data

8

Data Measurement References

Penyataan Ulang

Restatement from Previous Report

9, 10

Perubahan Signifikan dari Laporan Sebelumnya

9

Significant Changes from the Previous Report

Indeks Referensi Silang GRI GRI Cross Reference Index

11, 108

Verifikasi Isi Laporan oleh Pihak External

12

External Assurance for Report Content

TATA KELOLA, KOMITMEN, dan KETERLIBATAN GOVERNANCE, COMMITMENT, and ENGAGEMENT

4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13

Struktur Tata Kelola Organisasi

Governance Structure of the Organization

Perangkapan Jabatan Tertinggi Tata Kelola dan Eksekutif Highest Governance Post Cum Executive Officer

Anggota Independen Independent Members

Mekanisme Komunikasi dan Rekomendasi Communication and Recommendation Mechanism

23, 25, 26 23, 25, 26 23, 24 28, 59, 62

Kompensasi dan Kinerja

24

Compensation and Performance

Konflik Kepentingan Conflict of Interest

Kualifikasi Dewan Board Qualifications

25, 28 24, 25

Visi, Misi, Kode Etik, dan Prinsip Usaha

101

Vision, Mission, Code of Conduct, and Business Principles

Pemantauan Kinerja Performance Overview

23, 24, 25, 29

Proses Evaluasi Kinerja Dewan

24

Board Performance Evaluation Process

Pendekatan Untuk Pencegahan Risiko Precautionary Approaches Towards Risks

24, 25, 26, 30, 31, 33

Adopsi Prinsip Usaha, Lingkungan, dan Sosial Eksternal

34

Adoption of Externally Developed Business, Environment, and Social Principles

Keanggotaan Dalam Asosiasi-Asosiasi Memberships in Asociations


35, 59


109


4.14 4.15 4.16 4.17

Keterangan

Halaman

Description

page

Daftar Pemangku Kepentingan

34, 93

List of Stakeholders

Dasar Identifikasi dan Seleksi Pemangku Kepentingan Basis for Stakeholders Identification and Selection

Metode Pelibatan Pemangku Kepentingan

34, 93 59, 93

Stakeholders Engagement Approaches

Hasil Pelibatan Pemangku Kepentingan

93

Results of Stakeholders Engagement

INDIKATOR KINERJA EKONOMI ECONOMIC PERFORMANCE INDICATOR

EC1 EC2 EC3 EC4 EC5 EC6 EC7 EC8 EC9

Perolehan dan Distribusi Nilai Ekonomi

103

Direct Economic Value Generated and Distributed

Implikasi Finansial Akibat Perubahan Iklim

40, 70

Financial Implication of Climate Change

Dana Pensiun Karyawan

52, 54

Employee Pension Fund

Bantuan Financial Signifikan dari Pemerintah

Significant Financial Assistance Received from Government

Standard Upah Minimum

N/A 52, 53

Standard Minimum Wages

Pemasok Lokal

64

Local Supplier

Karyawan Lokal

51

Local Employee

Aktivitas dan Dampak dari Pembangunan Infrastruktur Activities and Impact of Infrastructure Developments

Dampak Ekonomi Tidak Langsung

96, 97 98, 99

Indirect Economic Impacts

INDIKATOR KINERJA EKONOMI ENVIROMENT PERFORMANCE INDICATOR

EN1 EN2 EN3 EN4 EN5 EN6 EN7

110

Jumlah dan Nilai Pemakaian Material

71, 72

Amount and Value of Material Usage

Pemakaian Material Daur Ulang

71, 72, 86, 87

Recycled and Reused Material Usage

Pemakaian Energi Langsung

79

Direct Energy Usage

Pemakaian Energi Tidak Langsung

79

Indirect Energy Usage

Inisiatif dan Hasil Penghematan Energi

82

Energy Conservation Initiatives & Result

Penggunaan Energi Terbarukan

83

Renewable Energy Usage

Inisiatif Mengurangi Energi Tidak Langsung

82, 83

Indirect Energy Reduction Initiatives




EN8 EN9 EN10 EN11 EN12 EN13 EN14 EN15 EN16 EN17 EN18 EN19 EN20 EN21 EN22 EN23 EN24 EN25 EN26 EN27 EN28 EN29 EN30

Halaman

Keterangan

page

Description

Pemakaian Air dan Sumber Air

81

Water Consumption and Sources

Dampak pada Sumber Air

81

Affected Water Sources

Penggunaan Air Daur Ulang

84, 85

Recycled Water Usage

Lokasi Operasional dengan Nilai Keanekaragaman Hayati Tinggi Operational Location with High Value of Biodiversity

Dampak Operasional Terhadap Keanekaragaman Hayati

74 74, 75, 76

Significant Impacts of Activities on Biodiversity

Perlindungan dan Pemulihan Habitat

75

Habitat Protected or Restrored

Strategi dan Rencana untuk Melindungi Keanekaragaman Hayati Strategies and Plans to Protect Biodiversity

Species IUNC

74 76, 77

IUCN Species

Total Emisi Gas Rumah Kaca

70

Total Emission of Green House Gas

Total Emisi Tidak Langsung Gas Rumah Kaca Lain

90

Total Indirect Emission of Other Green House Gas

Inisiatif Mengurangi Emisi Gas Rumah Kaca

69, 70, 89, 90

Initiatives to Reduce Green House Gas Emission

Emisi Zat-Zat yang Merusak Ozon

90

Emission of Ozone Depleting Substances

SOX, NOX, dan Emisi Udara Lainnya

90

SOX, NOX, and Other Air Emissions

Jumlah dan Kualitas Limbah Cair dan Tujuan Pembuangannya

85

Total Water Discharge by Quality and Destinations

Klasifikasi Limbah dan Metode Pembuangan

86

Waste Classifications and Disposal Methods

Total Tumpahan Minyak dan Bahan Berbahaya Lain

88

Total Number and Volume of Significant Spills

Transportasi Limbah Berbahaya

86, 88

Transportation of Dangerous Waste

Dampak Terhadap Habitat dan Keanekaragaman Perairan

85

Impacts towards Water Body Habitat and Biodiversity

Inisiatif Untuk Mitigasi Dampak Negatif Terhadap Lingkungan dan Peningkatan Efisiensi

98

Initiatives to Mitigate Negative Impacts Towards Environment and to Enhance Efficiency

Kemasan Produk Yang di Gunakan Kembali

N/A

Reclaimed Packaging Material

Nilai denda finansial akibat Pelanggaran peraturan dan hukum lingkungan.

Monetary value of significant fines for non-compliance with environmental laws and regulations.

Dampak Lingkungan Signifikan Akibat Aktivitas Transportasi

89

Significant Environment Impacts Due to Transportation Activities

Biaya Investasi untuk Perlindungan Lingkungan

91

Environmental Protection Expenditures and Investment


91


111


Keterangan

Halaman

Description

page

INDIKATOR KINERJA KETENAGAKERJAAN

LABOR PRACTICE & DECENT WORK PERFORMANCE INDICATOR

LA1 LA2 LA3 LA4 LA5 LA6 LA7 LA8 LA9 LA10 LA11 LA12 LA13 LA14 LA15

Jumlah dan Profil Distribusi Karyawan

50

Number and Employee Distribution Profile

Tingkat Perputaran Karyawan

63

Employee Turn Over Rate

Kompensansi Karyawan Tetap dan Kontrak

53, 54

Benefit for Permanent and Contact Employee

Cakupan Perjanjian Kerja Bersama

62, 63

Collective Work Agreement Coverage

Pemberitahuan Tentang Perubahan Operasional Minimum Notification Regarding Operational Changes

Forum Kesehatan dan Keselamatan Kerja

59, 63 42, 44, 65, 99

Health and Safety Forum

Tingkat Kecelakaan Kerja

43, 44

Rate of Work Accident

Program Pendidikan, Pelatihan, dan Penyuluhan Kesehatan Education, Training and Health Counselling Program

Topik Kesehatan dan Keselamatan Kerja dalam Peraturan Perusahaan Health and Safety Topics Covered in Company’s Policies

Durasi Pelatihan Karyawan

43, 44, 45, 56 47 55, 56

Employee Training Duration

Pelatihan Persiapan Pensiun

55, 61

Pre Retirement Course

Penilaian Kinerja dan Pengembangan Karir

58

Performance Review and Career Development

Keragaman pada Jabatan Tata Kelola Organisasi Diversity in Organization’s Governance Position

Rasio Remunerasi Karyawan Pria dan Wanita Women to Men Remuneration Ratio

Tingkat Perputaran Karyawan Setelah Cuti Parental Return to Work Rate After Parental Leave

50 52 64

INDIKATOR KINERJA HAK ASASI MANUSIA HUMAN RIGHTS PERFORMANCE INDICATOR

HR1 HR2 HR4 HR5

112

Perjanjian dan Kontrak Kerja dengan Klausul Terkait Hak Asasi Manusia Agreement and Contract That incorporate Human Rights Clauses

Verifikasi Hak Asasi Manusia Pada Pemasok, Kontraktor, dan Mitra Usaha Human Rights Screening for Suppliers, Contractors, and Business Partners

Incidents of Discrimination and Action Taken Incidents of Discrimination and Action Taken

Rights of Association

52, 66 50, 52 62

Rights of Association


52, 66



HR6 HR7

Keterangan

Halaman

Description

page

Pekerja Anak

52

Child Labour

Kerja Paksa

52

Forced Labour and Compulsory Labour

INDIKATOR KINERJA KEMASYARAKATAN SOCIETY PERFORMANCE INDICATOR

SO1 SO3 SO4 SO5 SO6 SO9 SO10

Program Kemasyarakatan di Wilayah Operasional

94, 95, 96

Community Programs in Operational Areas

Pelatihan Anti-Korupsi

27, 28

Anti-corruption Training

Tindak Lanjut Insiden Korupsi

28

Action Taken in Response to Incidents of Corruption

Partisipasi dan Posisi dalam Pembuatan Kebijakan Publik

35

Participation and Position in Public Policy Lobbying

Donasi untuk Partai Politik dan Politikus

29

In-kind Contribution to Political Party and Politian

Dampak Negatif dan Positif Bagi Masyarakat Sekitar

93

Negative and Positive Impacts Towards Communities

Usaha Mitigasi Dampak Negatif Operasional Terhadap Masyarakat

93

Mitigation Measure to Mitigate Negative Operational Impacts Towards the Community

INDIKATOR KINERJA TANGGUNG JAWAB PRODUK PRODUCT RESPONSIBILITY PERFORMANCE INDICATOR

PR1 PR2 PR3 PR4

Kesehatan dan Keselamatan Konsumen Consumer Health and Safety

39, 72

Insiden Pelanggaran Peraturan Terkait Produk dan Konsumen

39

Non Compliance with Reagulations Regarding Products and Consumen

Informasi Mengenai Produk dan Material yang Digunakan

40

Information Regarding Products and Material Used

Pelanggaran Peraturan Terkait Informasi Produk

40

Non Compliance with Regulation Regarding Product Informations



113


PR5 PR6 PR7 PR8 PR9

Keterangan

Halaman

Description

page

Umpan Balik Pelanggan

37

Consumer Feedback

Komunikasi Marketing, Iklan, Promosi dan Sponsor

Marketing Communication, Advertising, Promotion and Sponsorship

Insiden Pelanggaran Terkait Komunikasi Pemasaran

Incident of Non Compliance with Marketing Communication Code of Conduct

Pengaduan Pelanggaran Privasi Konsumen

40 40

Complaints Regarding Breach of Consumer Privacy

40

Denda & Sanksi Akibat Pelanggaran Hukum & Perundangan Terkait Aktivitas Penyediaan Produk & Jasa Monetary Fines and Sanction Due to Non Compliance with Law and Regulation of Product and Service Provision

40

INDIKATOR TAMBAHAN SEKTOR KELISTRIKAN ELECTRIC UTULITIES SECTOR SUPPLEMENT INDICATORS

EU1 EU2 EU3 EU5 EU6 EU7 EU8

Total Kapasitas Terpasang

102, 103

Total Installed Capacity

Total Produksi

36, 103

Total Energy Output

Jumlah Pelanggan

Number of residential, industrial, institutional and commercial customer accounts

Batas Emisi CO2 untuk skema carbon trading

Allocation Of CO2 Eq. Emissions Allowances For Carbon Trading

Strategi Jangka Pendek Dan Panjang Untuk Menjaga Pasokan Listrik

Management Approach To Ensure Short And Long-Term Electricity Availability And Reliability

Program Pengelolaan Permintaan Pasokan

38 69, 70 36, 37, 40, 41 40, 41

Demand-Side Management Programs

Kegiatan Riset & Pengembangan serta Pendanaan yang Bertujuan untuk Menjaga Pasokan Listrik & Mengupayakan Pembangunan Keberlanjutan

39

Research And Development Activity And Expenditure Aimed At At Providing Reliable Electricity And Promoting Sustainable Development

EU9 EU10 EU11 EU13 EU14

114

Pembangkit Listrik Tenaga Nuklir

Provisions For Decommissioning Of Nuclear Power Sites.

Pencapaian Target Produksi dan Pasokan Listrik Planned Capacity Against Projected Electricity Demand

Efisiensi Pembangkitan

41 81, 82

Average Generation Efficiency Of Thermal Plants

Keanekaragaman Hayati di Sekitar Area Operasional Biodiversity of offset habitats

Memastikan Kompetensi Karyawan

75, 76, 77, 78, 79 48, 51, 55, 56, 58

Ensuring the availability of a skilled workforce.


N/A



EU16 EU18 EU19

Keterangan

Halaman

Description

page

Program K3 bagi Pekerja, Kontraktor dan Subkontraktor

45, 47, 48, 65, 66

Employees and contractors and subcontractors health and safety program

Pelatihan K3 untuk Kontraktor dan Subkontraktor

45

Health and Safety Training For Contractor and subcontractor

Pelibatan Pemangku Kepentingan dalam Pengambilan Keputusan Terkait Perencanaan Energi & Pengembangan Infrastruktur

37, 93, 96, 97

Stakeholder participation in the decision making process related to energy planning and infrastructure development

EU24 EU25 EU26

Layanan Pelanggan

37

Customer support services

Jumlah insiden yang menyebabkan kecelakaan dan kerusakan kepemilikan masyarakat Number of injuries and fatalities to the public involving company assets

Jumlah Populasi yang Belum Memiliki Akses Listrik

41

Percentage of population un-served


43


115

114



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