LAMPIRAN A KUISIONER PENELITIAN
Kepada Yth.Bapak/Ibu/Sdr Responeden Di Tempat
Saya mahasiswa program Magister Manajemen Universitas Islam Indonesia yang sedang melakukan penelitian untuk memenuhi syarat tugas akhir mengenai : “Pengaruh Internal Marketing Terhadap Orientasi Pasar di Universitas Negeri Timor Leste dengan Mediator Komitment Organisasi dan Perilaku Anggota Organisasi”. Besar harapan saya agar Bapak/Ibu/Sdr dapat meluangkan waktu untuk mengisi kuesioner penelitian ini. Penelitian ini di harapkan memberikan manfaat dan untuk itu di mohon kesedian Bapak/ Ibu/Sdr untuk mengisi/ menjawab kuesioner ini dengan sejujur – jujurnya. Jawaban yang di berikan akan di jamin kerahasiaannya dan hanya akan di pergunakan untuk keperluan penelitian semata. Atas kerjasama yang baik dan kesungguhan Bapak/Ibu/Sdr dalam mengisi kuisioner ini, di ucapkan terima kasih.
Hormat saya,
Supri Kusniyati,SE
I
1. Identitas Responeden Jenis Kelamin
:
Laki – laki . Perempuan
Umur
:
< 20 tahun 21 – 30 tahun 31 – 40 tahun ˃ 40 tahun
Pendidikan Terakhir :
SMA
D1
D2
S1
S2
S3
lainnya.........
Masa kerja
:
˂ 1 tahun 1 Tahun 1 bulan – 5 Tahun 5 Tahun 1 bulan – 10 Tahun ˃ 10 Tahun
Pengeluaran perbulan :
˂ $ 300
$ 800 - $
$ 350 - $ 500
˃ $1000
1000
$ 550 - $ 750
2. Petunjuk Pengisian Jawaban Kuesioner Berilah jawaban pada pertanyaan – pertanyaan berikut dengan cara memberikan tanda (X) pada salah satu kolom yang tersedia. Berikan pendapat anda sesuai dengan kreteria sebagai berikut: Silang (X) nomor 5 jika Sangat Setuju (SS) Silang (X) nomor 4 jika Setuju (S) Silang (X) nomor 3 jika Netral (N) Silang (X) nomor 2 jika Tidak Setuju (TS)
II
D3
Silang (X) nomor 1 jika Sangat Tidak Setuju (STS) 3. Daftar Pertanyaan Daftar Pertanyaan Variabel Internal Marketing No
Pertanyaan
Sangat
Setuju
Netral
Setuju
Tidak
Sangat
Setuju
Tidak Setuju
IM1 Universitas
5
4
3
2
1
SS
S
N
TS
STS
SS
S
N
TS
STS
SS
S
N
TS
STS
SS
S
N
TS
STS
SS
S
N
TS
STS
SS
S
N
TS
STS
SS
S
N
TS
STS
Tidak
Sangat
Setuju
Tidak
mengkomunikasikan
visi dengan baik kepada karyawan IM2 Masa training membantu saya untuk
memahami
kebutuhan
mahasiswa saat ini dan yang akan datang IM3 Secara
berkala
menerima
feedback/ umpan balik dari atasan tentang performa kerja saya IM4 Saya cukup tranformasi mengenai posisi financial dari Universitas IM5 Sistem reward/ gaji di Universitas terkait
dengan
tujuan
bisnis
Universitas IM6 Saya
mengetahui
tentang
bagaimana Universitas menghargai karyawannya IM7 Saya
mengetahui
Universitas
alasan menghargai
karyawannya
Daftar Pertanyaan Komitment Organisasi No
Pertanyaan
Sangat Setuju
III
Setuju
Netral
Setuju
5
4
3
2
1
SS
S
N
TS
STS
SS
S
N
TS
STS
SS
S
N
TS
STS
SS
S
N
TS
STS
SS
S
N
TS
STS
OC1 Saya senang menghabiskan waktu dengan Unversitas ini OC2 Saya
senang
membicarakan
Universitas dengan orang – orang diluar Universitas OC3 Saya merasa jika ada masalah dalam Universitas akan menjadi masalah saya OC4 Jika saya mendapatkan tawaran pekerjaan dari Universitas lain, saya merasa itu merupakan hal yang tidak baik dan saya tidak akan
meninggalkan Universitas
ini OC5 Saya yakin pada nilai kesetiaan pada satu Universitas saja
Daftar Pertanyaan Perilaku Anggota Organisasi No
Pertanyaan
Sangat
Setuju
Netral
Setuju
Tidak
Sangat
Setuju
Tidak Setuju
OCB1 Dengan
sukarela
rekan
berkonsultasi kerja
4
3
2
1
SS
S
N
TS
STS
SS
S
N
TS
STS
SS
S
N
TS
STS
membantu
rekan kerja OCB2 Selalu
5
yang
dengan akan
berdampak pada tindakan dan keputusan saya OCB3 Saya hadir dan berpartisipasi
IV
dalam pertemuan/ rapat OCB4 Saya selalu memberi saran untuk perbaikan / peningkatan dalam
SS
S
N
TS
STS
SS
S
N
TS
STS
SS
S
N
TS
STS
Netral
Tidak
Sangat
Setuju
Tidak
praktek kebijakan Universitas OCB5 Saya selalu mengikuti perubahan di tempat kerja OCB6 Mematuhi aturan dan prosedur Universitas bahkan jika tidak ada yang mengawasi saya
Daftar pertanyaan Orientasi Pasar No
Pertanyaan
Sangat
Setuju
Setuju
Setuju
5
4
3
2
1
SS
S
N
TS
STS
SS
S
N
TS
STS
SS
S
N
TS
STS
SS
S
N
TS
STS
SS
S
N
TS
STS
MO1 Pengaruh “perubahan” kerja di analisis
secara
berkala
oleh
Universitas MO2 Universitas beradaptasi dengan cepat terhadap perubahan dalam dunia pendidikan MO3 Data tentang kepuasan mahasiswa di
sebarluaskan
di
dalam
Universitas MO4 Ketika
satu
departeman
mengetahui tentang pesaing , maka akan diberitahukan pada departeman yang lainnya MO5 Universitas akan bereaksi dengan cepat
terhadap
perubahan
kebutuhan mahasiswa
V
MO6 Universitas
mereview
pengembangan
jasanya
usaha secara
berkala untuk menyakinkan diri bahwa Universitas berada dalam jalur yang sama dengan keinginan mahasiswa
VI
SS
S
N
TS
STS
LAMPIRAN B DATA JAWABAN RESPONDEN NO 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Data Internal Marketing IM1 IM2 IM3 5 5 5 4 4 3 5 3 4 4 4 4 4 4 2 3 3 3 5 5 4 4 3 4 4 4 4 4 3 4 4 3 4 5 5 4 3 4 4 5 4 4 4 5 3 4 4 4 4 4 4 4 4 4 4 4 4 5 4 4
IM4 5 4 5 4 3 3 4 3 3 4 3 3 3 4 3 4 3 4 3 3
IM5 5 2 5 4 3 3 5 4 3 4 4 4 2 3 5 4 3 4 2 3
IM6 5 4 5 4 3 3 4 4 3 4 3 3 3 5 3 4 4 4 4 3
VI
IM7 5 3 5 3 3 3 4 4 3 4 4 3 4 4 3 4 3 4 4 3
Data Komitment Organisasi OC1 OC2 OC3 5 4 5 4 4 3 4 4 4 5 5 4 4 3 5 4 4 4 5 4 5 4 3 4 4 4 4 4 3 4 4 4 4 5 5 5 4 4 5 5 3 4 4 4 4 3 3 3 3 3 3 5 5 5 5 3 3 5 5 4
OC4 4 3 4 4 4 4 4 3 4 3 4 5 4 2 4 3 4 5 5 3
0C5 4 4 4 5 5 4 5 4 4 4 4 4 4 2 4 3 3 5 5 5
21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45
5 3 5 5 4 4 4 5 4 5 4 4 4 4 3 4 3 3 3 3 4 4 4 5 4
4 5 5 5 3 4 4 5 3 5 5 4 4 4 4 4 3 3 3 5 3 4 5 4 4
4 3 5 4 4 4 5 5 3 5 3 3 5 3 4 4 3 3 4 4 3 4 4 4 5
3 3 5 4 3 4 4 5 4 5 3 3 4 5 3 3 3 3 3 3 3 4 3 3 4
4 4 5 5 2 4 4 3 3 3 3 3 3 4 3 3 3 3 3 4 3 3 3 3 3
5 4 5 5 5 4 3 5 4 4 5 3 5 4 4 3 3 3 3 4 3 4 3 5 4
VII
4 4 5 5 4 4 3 3 4 3 3 3 3 4 4 4 3 3 3 4 3 3 3 4 4
5 5 5 5 5 3 4 5 5 5 4 4 5 4 3 5 4 4 4 3 5 4 4 5 4
5 5 4 4 5 3 4 5 4 5 5 3 4 4 4 5 3 4 4 4 5 3 3 5 3
4 5 5 5 5 3 4 5 4 5 3 4 4 5 4 4 4 4 4 5 4 4 4 5 4
4 3 4 5 5 3 3 5 5 4 4 4 4 5 3 3 5 4 5 4 4 4 4 5 4
3 3 5 5 5 3 4 5 5 5 4 3 5 4 3 3 4 4 4 4 4 4 4 4 4
46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70
5 3 4 4 4 4 4 3 4 5 5 4 5 5 3 4 4 4 3 4 4 5 4 5 3
4 4 4 5 5 4 4 4 4 4 5 4 5 5 4 4 5 3 4 5 5 5 4 4 4
5 3 3 5 4 5 4 4 4 3 5 4 3 4 3 4 4 4 3 4 4 3 3 3 4
4 4 3 3 3 4 3 3 3 4 3 4 3 5 3 5 3 4 3 4 4 3 3 3 4
3 3 3 3 4 4 3 4 3 3 2 4 3 3 3 4 3 4 3 3 4 3 2 4 3
4 4 4 5 5 4 3 3 3 4 5 4 5 5 3 5 4 4 4 4 5 5 4 4 3
VIII
4 4 4 5 4 4 3 3 3 3 3 4 3 4 3 4 4 4 4 4 4 3 4 5 3
4 4 4 5 4 5 4 4 4 4 5 4 5 5 4 4 5 3 5 5 5 5 5 5 4
5 5 4 5 4 5 2 5 3 4 5 2 5 4 4 4 5 4 5 5 5 5 5 5 4
4 4 5 5 5 4 4 5 4 2 5 4 4 5 4 5 4 4 5 5 5 4 4 5 4
5 5 3 5 5 4 3 5 5 2 2 4 1 5 3 4 5 4 5 5 5 1 5 5 3
5 5 3 5 4 5 4 4 4 2 5 4 5 5 4 5 5 4 5 5 3 5 3 5 4
71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95
5 4 4 4 4 5 5 4 5 5 4 5 5 5 4 4 4 4 5 5 5 5 4 4 4
5 5 4 3 3 4 5 4 5 5 5 4 5 5 4 4 4 3 5 5 5 4 4 4 4
5 4 4 3 4 3 5 4 4 5 4 4 4 5 4 3 4 4 4 4 4 4 4 5 4
5 5 4 3 4 3 4 4 3 5 4 5 3 5 4 3 4 2 4 4 4 3 4 4 3
5 3 3 3 4 3 3 3 2 4 2 5 4 5 3 3 3 5 4 3 4 4 3 3 2
5 4 3 3 5 4 5 4 4 4 4 5 4 5 3 4 4 4 5 5 5 5 4 3 2
IX
5 4 3 3 4 4 5 4 4 4 3 5 4 5 4 4 4 4 4 5 5 4 4 3 2
5 4 3 3 4 5 5 4 4 5 4 3 5 3 3 4 4 4 4 4 5 4 5 5 4
5 4 3 3 4 4 4 4 4 5 4 4 5 4 3 4 4 4 5 5 4 5 4 5 3
5 4 3 3 5 5 5 4 2 5 4 4 5 4 3 4 5 5 4 4 5 4 4 5 4
5 3 3 3 5 5 5 3 3 5 5 4 5 3 4 3 4 4 2 3 3 3 2 5 3
5 3 3 3 5 5 5 3 3 5 5 4 4 3 3 4 4 4 4 4 4 3 5 4 4
96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120
4 5 4 4 4 3 4 4 4 5 5 5 5 5 5 5 5 3 4 4 4 4 4 3 4
4 5 3 4 4 4 4 4 5 5 4 4 4 4 4 4 4 3 3 5 4 5 4 4 5
4 5 3 3 3 3 4 4 5 5 4 5 4 4 4 3 4 3 3 4 5 3 4 4 5
4 5 3 3 3 3 3 4 4 5 5 4 4 5 5 2 4 3 3 4 4 3 4 3 3
3 3 4 3 3 3 3 4 3 5 5 4 5 3 5 2 4 3 3 2 3 3 4 2 3
3 3 3 4 4 4 5 4 5 5 4 5 5 4 3 4 4 3 3 3 4 3 4 3 3
X
3 3 3 4 4 4 5 4 5 5 4 3 4 2 4 4 4 4 4 3 5 3 4 3 3
4 4 4 3 3 3 4 4 4 4 5 5 5 5 4 5 4 5 5 5 5 4 4 4 4
3 5 3 4 3 3 3 4 4 4 5 4 5 4 5 5 4 4 4 4 5 4 4 4 5
4 5 4 3 3 3 3 4 4 4 5 5 4 4 4 5 4 5 4 4 4 3 3 5 5
2 3 4 3 3 3 3 4 4 4 4 5 5 5 3 5 4 2 5 4 4 3 4 3 5
3 3 3 4 4 3 3 4 4 4 4 4 5 5 4 5 4 4 4 5 5 2 4 3 4
121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145
4 5 5 5 5 4 5 5 4 4 4 5 4 4 5 5 5 5 5 5 5 4 5 5 5
4 5 5 5 5 4 5 5 4 4 4 5 4 4 5 5 4 5 5 5 5 4 5 5 5
3 5 4 5 5 5 5 4 4 4 4 5 4 5 5 5 5 5 4 4 4 4 5 5 5
3 5 4 5 4 4 4 4 5 5 4 5 5 4 5 5 4 5 4 4 4 5 5 5 5
4 5 5 5 4 4 5 5 5 5 4 4 5 5 5 4 5 5 3 3 3 4 3 3 4
4 5 5 4 4 4 4 5 5 4 4 4 5 4 5 4 4 4 3 4 4 5 5 5 4
XI
4 5 4 4 5 4 5 5 4 4 4 5 4 5 5 4 5 4 4 5 3 4 5 4 4
4 5 5 5 5 5 5 4 4 5 5 5 5 5 4 5 5 5 5 5 5 5 5 4 5
4 5 4 5 5 5 5 5 4 5 5 5 4 5 4 4 4 4 4 4 4 5 5 4 5
4 5 4 5 4 5 5 4 5 5 5 5 4 4 4 4 5 4 4 3 5 4 5 5 5
4 5 4 4 4 4 5 5 5 5 5 4 4 3 5 4 4 5 4 4 4 4 5 4 4
2 5 4 5 5 5 4 4 4 5 4 4 4 3 5 4 5 5 5 3 5 5 5 5 5
146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170
5 5 4 4 4 4 4 4 4 4 4 4 4 4 4 5 5 4 4 5 5 5 5 5 5
5 5 4 5 5 5 5 5 3 4 4 4 4 5 3 5 4 4 5 4 5 4 5 4 5
3 5 4 4 4 4 4 4 3 4 4 4 4 4 3 5 3 3 4 4 4 3 5 3 4
4 4 4 4 3 3 4 3 3 3 3 3 4 3 3 3 3 3 5 4 3 4 5 4 4
3 4 4 3 3 4 4 3 3 3 3 3 4 3 5 3 3 4 5 3 3 3 3 4 3
5 5 4 4 4 4 4 3 3 4 4 4 4 4 4 4 3 3 5 3 4 4 5 5 5
XII
5 5 4 4 4 4 4 3 4 4 4 4 4 4 4 4 3 3 5 4 4 5 5 5 5
5 5 5 4 4 4 5 4 5 5 5 5 4 5 5 5 5 4 5 4 5 5 4 5 5
4 5 5 5 4 4 5 4 5 4 4 4 4 5 4 5 3 4 5 4 5 5 4 5 5
5 5 5 4 3 4 5 5 5 4 5 5 4 4 4 5 3 3 5 5 5 4 5 5 5
5 5 5 4 4 4 5 4 4 5 5 5 4 5 5 5 5 4 5 5 5 3 5 5 5
4 4 4 4 4 4 5 4 5 5 5 5 4 4 5 5 4 4 5 4 5 5 5 5 4
171 Jumlah Rata- Rata
NO 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
5 736 4,3
OCB1 5 4 5 5 4 3 5 4 3 4 4 5 4 5 4 4 4
5 732 4,28
4 682 3,99
5 644 3,76
5 606 3,54
Data Perilaku Anggota Organisasi OCB2 OCB3 OCB4 OCB5 4 4 5 5 4 4 3 4 5 5 5 5 5 5 5 4 4 3 4 4 3 3 3 3 4 5 5 5 3 4 3 4 3 3 3 3 3 4 4 3 3 4 3 4 5 5 5 5 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 5 4 5
5 690 4,03
0CB6 5 4 5 5 2 3 5 3 3 4 3 5 4 2 4 4 5
XIII
5 668 3,9
MO1 5 4 5 4 3 3 4 4 4 4 4 4 4 5 2 4 4
5 757 4,43
MO2 5 5 5 4 5 3 5 3 4 3 3 3 4 5 3 4 3
5 723 4,23
4 732 4,28
Data Orientasi Pasar MO3 MO4 4 4 3 4 5 5 3 3 4 4 3 3 4 3 4 3 4 4 4 3 4 3 3 3 4 4 5 4 2 3 4 4 4 5
5 694 4,06
MO5 5 4 5 4 5 3 5 4 4 4 4 3 4 5 3 4 4
5 714 4,18
MO6 5 4 5 4 4 3 5 3 4 3 3 3 4 5 3 4 4
18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41
4 5 4 4 5 5 5 4 5 3 5 5 5 5 4 4 4 4 5 5 3 4 5 5
4 5 4 5 5 5 5 4 5 3 4 5 4 5 4 5 5 4 4 4 4 3 5 4
5 5 3 4 5 4 4 4 5 4 5 5 5 5 4 5 3 4 4 4 4 4 5 4
5 5 3 4 5 5 5 4 5 3 4 5 5 4 4 4 4 4 4 4 4 4 5 3
5 5 5 5 5 5 5 4 5 4 5 5 5 4 4 4 3 4 4 3 4 4 5 4
4 4 3 4 5 5 5 4 5 4 5 4 4 5 4 5 3 4 5 3 4 5 5 4
XIV
3 5 4 5 4 5 5 3 3 4 4 4 4 3 4 4 4 3 4 3 3 4 4 3
4 5 4 5 5 5 5 3 3 5 5 4 5 5 4 5 4 4 4 3 4 4 4 3
3 5 5 4 3 4 5 3 3 4 4 4 5 4 3 4 3 3 4 3 3 4 3 4
4 3 3 4 5 5 5 3 3 3 4 4 4 3 3 3 4 3 4 3 3 4 3 3
3 5 4 3 5 5 5 3 3 5 4 4 5 4 3 5 4 3 4 3 4 4 3 3
4 5 4 4 5 5 5 3 3 3 5 4 5 3 3 4 4 4 4 3 4 4 3 3
42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65
4 4 4 5 5 4 4 5 5 5 4 4 3 4 5 4 5 5 5 5 4 4 4 4
4 4 5 4 4 5 4 5 5 5 4 3 4 3 5 4 5 5 4 4 4 3 4 4
4 5 4 4 5 4 3 5 5 5 4 5 4 4 5 4 5 5 4 4 5 4 4 5
4 4 5 4 5 3 4 5 5 4 4 4 5 4 5 4 5 5 3 4 4 4 4 5
4 4 5 4 5 4 4 5 5 4 4 4 4 3 5 4 5 5 4 5 4 4 4 4
4 4 3 4 5 5 5 4 5 5 5 4 4 3 5 4 5 5 3 4 4 4 4 2
XV
4 3 4 4 4 4 4 5 5 4 4 3 3 4 5 4 5 4 3 5 4 4 3 3
5 5 5 4 5 4 5 5 5 5 4 3 4 5 5 4 5 5 3 5 4 4 3 3
3 4 3 4 5 3 4 5 5 5 3 3 3 4 5 4 5 4 3 4 4 4 3 3
3 3 3 4 3 4 4 5 5 4 3 3 3 2 5 4 5 3 4 4 4 3 3 4
3 4 5 4 4 4 3 5 5 4 4 4 4 4 5 4 5 5 4 5 5 5 3 4
4 4 4 4 5 3 4 4 5 4 4 3 3 3 5 4 5 4 4 4 5 5 3 4
66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89
5 5 5 5 4 5 3 4 3 5 5 4 4 5 5 3 4 5 4 4 4 5 4 4
5 5 5 5 4 5 4 4 3 5 5 4 4 5 5 4 4 5 4 4 4 4 4 4
5 5 4 4 4 5 4 4 3 5 4 5 4 4 5 3 3 5 4 4 4 4 3 5
5 5 5 4 4 5 4 4 3 5 4 5 4 5 5 5 4 4 4 4 4 4 2 4
4 5 3 4 4 5 4 4 3 5 5 5 4 4 5 4 4 5 4 4 4 4 4 4
5 5 2 4 4 5 4 4 3 5 5 5 3 5 5 5 3 4 4 4 3 4 4 4
XVI
5 5 3 5 4 5 4 3 3 4 5 4 4 5 4 4 4 4 4 4 4 5 3 4
5 5 5 5 4 5 4 4 3 5 5 5 4 4 5 5 5 4 4 4 4 5 4 4
3 5 4 5 3 5 3 3 3 3 4 4 4 4 5 3 5 3 4 4 4 4 3 4
3 5 3 4 3 5 3 3 3 5 4 3 4 3 4 3 4 4 4 3 4 4 3 5
4 5 4 4 3 5 4 3 3 5 4 4 4 4 5 5 3 4 4 3 3 3 3 5
4 5 5 4 4 5 4 3 3 5 4 5 4 4 5 4 5 3 4 3 4 4 3 4
90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113
4 4 5 4 5 5 5 5 4 4 4 4 4 5 4 3 5 5 5 5 4 5 4 3
4 4 5 4 5 4 4 5 4 4 4 4 4 5 4 3 5 5 4 4 5 5 4 3
5 5 5 4 4 4 5 5 5 4 4 4 4 5 4 3 5 4 4 4 4 3 4 3
5 4 4 3 4 4 4 5 5 4 4 4 4 4 4 3 4 4 5 5 5 4 4 3
4 4 4 4 5 4 4 5 4 4 4 3 4 5 4 3 4 4 5 5 4 4 4 4
4 4 3 4 5 4 4 5 3 4 4 4 4 5 4 3 3 5 5 5 5 2 4 5
XVII
4 3 4 4 4 3 3 5 4 3 3 3 3 4 4 4 5 4 5 4 4 3 4 3
5 4 3 5 5 4 4 5 4 3 3 3 3 4 4 4 4 4 5 5 5 5 4 3
3 4 4 3 5 3 3 4 5 3 3 4 3 4 4 4 5 5 5 4 4 4 4 4
4 5 4 4 4 3 3 3 4 3 3 3 3 4 4 4 5 4 4 4 4 3 4 4
3 4 4 3 3 4 4 4 5 4 4 4 4 4 4 4 4 5 4 5 4 5 4 4
4 4 4 4 5 3 4 3 4 4 4 4 4 4 4 4 4 5 4 5 5 5 4 4
114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137
4 4 4 3 4 4 5 4 4 5 3 5 5 5 2 5 4 4 4 5 5 4 4 4
4 5 4 4 3 5 5 4 4 4 4 5 5 4 4 5 4 3 5 4 5 4 4 4
5 4 4 5 4 4 5 4 4 4 5 5 5 4 3 5 3 4 4 4 5 5 4 3
5 5 4 5 4 4 5 4 4 4 4 5 4 4 4 4 4 4 4 4 5 5 5 3
4 4 4 5 4 4 5 4 5 4 5 5 4 5 4 4 4 4 5 3 5 4 4 4
4 2 3 4 3 4 5 4 5 4 5 5 4 5 4 4 5 5 4 4 5 4 3 4
XVIII
3 5 5 4 5 3 4 5 5 4 5 5 5 4 4 5 5 5 4 5 4 4 4 4
3 5 4 5 4 3 4 4 5 4 4 5 5 4 4 4 5 4 4 5 5 4 5 4
3 4 4 5 4 4 3 4 4 5 4 4 5 4 4 3 5 4 5 4 4 5 5 5
4 4 4 4 4 3 3 4 4 5 4 4 5 5 3 4 4 5 5 4 4 5 4 5
3 5 4 5 4 5 3 4 4 4 4 4 4 5 4 5 4 5 5 4 4 5 4 5
3 5 5 4 3 4 4 4 4 4 5 4 4 5 4 4 4 4 4 5 4 4 4 4
138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161
3 4 3 4 5 3 4 3 4 4 4 5 5 5 4 5 5 5 5 4 4 4 4 5
4 4 4 4 4 4 4 4 4 4 5 4 4 5 5 5 5 5 5 4 5 5 4 5
5 5 5 4 4 3 4 4 4 4 5 4 4 5 3 5 5 5 5 4 3 3 4 5
4 5 4 4 4 3 4 5 4 3 5 4 4 5 3 5 4 4 4 4 3 3 5 5
4 4 5 5 4 4 4 5 5 4 5 4 4 5 4 5 4 4 4 4 4 4 4 5
5 4 4 5 5 3 4 5 5 4 4 4 4 5 3 5 4 4 4 4 4 4 4 5
XIX
5 5 5 5 5 5 5 5 4 5 3 4 3 4 5 4 3 4 4 4 4 4 4 3
4 4 4 5 5 4 4 4 4 5 4 4 4 4 5 4 4 4 5 5 4 3 4 3
3 4 4 5 5 4 3 4 5 4 3 4 3 3 5 4 5 4 4 4 4 3 3 4
4 5 5 5 4 4 4 5 5 4 3 4 3 4 4 4 3 4 4 4 4 3 3 4
4 4 4 5 4 5 5 5 5 4 4 4 3 3 5 5 4 4 4 4 4 3 3 5
3 3 4 5 4 5 5 5 4 5 4 4 4 4 5 4 4 4 4 4 4 3 3 5
162 163 164 165 166 167 168 169 170 171 JUMLAH Rata-Rata
4 3 5 4 5 5 5 4 5 5 739 4,32
5 3 5 5 5 5 5 4 5 5 734 4,29
4 4 5 5 4 4 3 5 4 5 728 4,26
4 4 5 5 5 3 3 5 5 4 718 4,19
4 3 5 5 5 5 5 4 5 5 732 4,28
4 4 5 5 5 5 5 5 5 5 715 4,18
XX
4 3 4 4 5 5 5 4 5 5 695 4,06
4 4 4 3 5 5 5 4 5 5 726 4,24
3 3 4 4 4 4 5 4 5 4 668 3,9
3 3 4 5 3 5 4 4 5 5 652 3,81
3 3 5 5 5 5 5 4 5 5 705 4,12
3 4 4 5 5 5 5 4 5 5 697 4,08
LAMPIRAN C OUTPUT OLAH DATA SPSS Perhitungan Validitas dan Reliabilitas VALIDITAS INTERNAL MARKETING Correlations IM1 Pearson Correlation IM1
1
171
Pearson Correlation
,455
IM6
171
171
171
171
171
1
**
**
,092
**
,000
,000
,230
,000
,001
171
171
171
171
171
1
**
**
**
,417
,417
,000
,000
N
171
171
171
**
**
**
,311
,518
Sig. (2-tailed)
,000
,000
,000
N
171
,311
,518
171
171
171
171
1
**
**
171
,092
**
Sig. (2-tailed)
,000
,230
,001
,000
N
171
171
171
171
**
**
**
**
,458
,412
,458
,412
,353
**
,000
,000
,000
171
171
171
1
**
,331
,431
**
,000
,000
171
171
171
**
1
,331
,595
**
Sig. (2-tailed)
,000
,000
,000
,000
,000
N
171
171
171
171
171
171
171
**
**
**
**
**
**
1
,350
,243
,295
,353
,431
,000
,595
Sig. (2-tailed)
,000
,001
,000
,000
,000
,000
N
171
171
171
171
171
171
**. Correlation is significant at the 0.01 level (2-tailed).
RELIABLITAS INTERNAL MARKETING Case Processing Summary N Valid Cases
**
,000
**
,297
,295
**
,000
171
,351
,297
,243
,001
171
,258
,258
,351
,000
**
Pearson Correlation IM7
**
171
Sig. (2-tailed)
,452
,350
,000
**
Pearson Correlation
,452
,000
171
,279
,279
IM7 **
,000
**
,420
,420
IM6 **
,000
171
Pearson Correlation IM5
,369
IM5 **
,000
N
,369
IM4 **
,000
,000
Pearson Correlation IM4
**
**
Sig. (2-tailed)
Pearson Correlation IM3
IM3
,455
Sig. (2-tailed) N
IM2
IM2
a
Excluded Total
% 171
100,0
0
,0
171
100,0
XXI
171
a. Listwise deletion based on all variables in the procedure. Reliability Statistics Cronbach's
N of Items
Alpha ,798
7
Item-Total Statistics Scale Mean if
Scale Variance
Corrected Item-
Cronbach's
Item Deleted
if Item Deleted
Total
Alpha if Item
Correlation
Deleted
IM1
23,52
9,216
,563
,768
IM2
23,54
9,579
,430
,789
IM3
23,84
9,126
,518
,775
IM4
24,06
8,408
,614
,756
IM5
24,28
8,780
,448
,792
IM6
23,79
8,626
,597
,760
IM7
23,92
8,887
,561
,767
VALIDITAS KOMITMENT ORGANISASI Correlations OC1 Pearson Correlation OC1
Pearson Correlation
,510
**
,000
171
171
171
171
1
**
**
171
**
**
,436
Sig. (2-tailed)
,000
,000
N
171
171
**
**
,335
,335
,000
171 ,475
,475
OC5 **
,000
N
,251
,436
,251
,355
**
,000
,001
,000
171
171
171
1
**
,417
,446
**
,000
,000
171
171
171
**
1
,417
,436
**
Sig. (2-tailed)
,000
,001
,000
N
171
171
171
171
171
**
**
**
**
1
Pearson Correlation OC5
**
OC4 **
,000
,000
Pearson Correlation OC4
,546
171 ,546
OC3 **
Sig. (2-tailed)
Pearson Correlation OC3
1
Sig. (2-tailed) N
OC2
OC2
,510
,355
,446
,000
,436
Sig. (2-tailed)
,000
,000
,000
,000
N
171
171
171
171
XXII
171
**. Correlation is significant at the 0.01 level (2-tailed).
RELIABILITAS KOMITMEN ORGANISASI Case Processing Summary N Valid Cases
a
Excluded Total
% 171
100,0
0
,0
171
100,0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics Cronbach's
N of Items
Alpha ,773
5
Item-Total Statistics Scale Mean if
Scale Variance
Corrected Item-
Cronbach's
Item Deleted
if Item Deleted
Total
Alpha if Item
Correlation
Deleted
OC1
16,74
5,333
,623
,712
OC2
16,94
5,361
,503
,744
OC3
16,89
5,182
,595
,716
OC4
17,11
4,829
,469
,769
OC5
16,99
4,959
,585
,717
VALIDITAS PERILAKU ANGGOTA ORGANISASI Correlations OCB1 Pearson Correlation OCB1
1
Sig. (2-tailed) N
OCB2
OCB2
Pearson Correlation Sig. (2-tailed)
171 ,581
**
OCB3
,581
**
,419
OCB4 **
,337
OCB5 **
,395
OCB6 **
,286
**
,000
,000
,000
,000
,000
171
171
171
171
171
1
**
**
**
,000
,368
,000
XXIII
,403
,000
,493
,000
,305
**
,000
N Pearson Correlation OCB3
,368
171
171
171
1
**
**
,000
,000
N
171
171
171
**
**
**
,337
,403
,596
Sig. (2-tailed)
,000
,000
,000
N
171
171
171
**
**
**
,395
,493
,448
,596
,448
,358
**
,000
,000
,000
171
171
171
1
**
,468
,328
**
,000
,000
171
171
171
**
1
,468
,559
**
,000
,000
,000
,000
N
171
171
171
171
171
171
**
**
**
**
**
1
,286
,305
,358
,328
,000
,559
Sig. (2-tailed)
,000
,000
,000
,000
,000
N
171
171
171
171
171
**. Correlation is significant at the 0.01 level (2-tailed).
RELIABILITAS PERILAKU ANGGOTA ORGANISASI Case Processing Summary N Valid Cases
171
Sig. (2-tailed)
Pearson Correlation OCB6
**
Sig. (2-tailed)
Pearson Correlation OCB5
171
**
,419
Pearson Correlation OCB4
171
a
Excluded Total
% 171
100,0
0
,0
171
100,0
a. Listwise deletion based on all variables in the procedure. Reliability Statistics Cronbach's
N of Items
Alpha ,808
6
Item-Total Statistics Scale Mean if
Scale Variance
Corrected Item-
Cronbach's
Item Deleted
if Item Deleted
Total
Alpha if Item
Correlation
Deleted
OCB1
21,21
6,085
,539
,785
OCB2
21,24
6,125
,581
,776
OCB3
21,27
5,953
,600
,771
OCB4
21,33
5,976
,577
,776
XXIV
171
OCB5
21,25
6,072
,663
,761
OCB6
21,35
5,841
,484
,803
VALIDITAS ORIENTASI PASAR Correlations MO1 Pearson Correlation MO1
MO2 1
,544
Sig. (2-tailed) N
MO2
,544
Sig. (2-tailed)
MO3
,493
Sig. (2-tailed) N
MO4
,505
Sig. (2-tailed)
171
171
1
**
**
,397
Sig. (2-tailed)
,412
1
**
,001 171
**
,347
**
,000
171
Pearson Correlation
171
**
171
,000
N
,442
171
,249
171
Pearson Correlation
MO6
171
**
,000
,000
N
MO5
171
,442
**
171
**
,499
**
,249
,001 171 ,499
**
,000 171
171
**
1
,499
,000 171 ,497
**
,000 171 ,479
**
,000 171 ,497
**
,000 171 ,453
**
,000 171
171
**
1
,453
,000 171 ,459
**
N
171
171
171
171
171
a
Excluded Total
171
100,0
0
,0
171
100,0
a. Listwise deletion based on all variables in the procedure. Reliability Statistics Cronbach's
N of Items
Alpha
XXV
**
,000 171 ,459
**
,000 171 ,590
**
1
,000
Valid
171 ,479
171
,000
%
,000
**
,000
Case Processing Summary
**
171 ,590
,000
RELIABILITAS ORIENTASI PASAR
,499
,000
,000
**. Correlation is significant at the 0.01 level (2-tailed).
Cases
,347
Sig. (2-tailed)
N
**
171
171
Pearson Correlation
,412
,000
,000
,000
,397
,000
**
**
,505
MO6 **
,000
171
Pearson Correlation
,493
MO5 **
,000
,000
N
MO4 **
,000 171
Pearson Correlation
MO3 **
171
,835
6
Item-Total Statistics Scale Mean if
Scale Variance
Corrected Item-
Cronbach's
Item Deleted
if Item Deleted
Total
Alpha if Item
Correlation
Deleted
MO1
20,16
7,091
,629
,803
MO2
19,98
7,417
,544
,821
MO3
20,32
6,996
,647
,800
MO4
20,42
7,256
,571
,815
MO5
20,11
7,201
,605
,808
MO6
20,15
7,189
,654
,799
XXVI
LAMPIRAN D OUTPUT OLAH DATA AMOS
Hasil Pengolahan Data Dengan Amos V22 Confirmatory Factor Analysis
Regression Weights: (Group number 1 - Default model)
IM3 IM4 IM5 IM6 IM2 IM1 IM7
<--<--<--<--<--<--<---
IM IM IM IM IM IM IM
Estimate S.E. .996 .165 1.301 .193 1.099 .203 1.275 .187 .834 .148 1.000 1.128 .180
C.R. 6.029 6.732 5.403 6.832 5.652
P *** *** *** *** ***
Label par_1 par_2 par_3 par_4 par_5
6.265 *** par_6
Standardized Regression Weights: (Group number 1 - Default model)
IM3 IM4 IM5 IM6 IM2 IM1 IM7
<--<--<--<--<--<--<---
IM IM IM IM IM IM IM
Estimate .578 .675 .518 .692 .508 .636 .638
XXVII
CONFIRMATORY FACTOR ANALYSIS
Regression Weights: (Group number 1 - Default model)
OC3 OC2 OC1 OC4 OC5
<--<--<--<--<---
OC OC OC OC OC
Estimate S.E. .981 .137 .951 .128 1.000 .999 .177 1.074 .147
C.R. P Label 7.168 *** par_1 7.451 *** par_2 5.637 *** par_3 7.327 *** par_4
Standardized Regression Weights: (Group number 1 - Default model)
OC3 OC2 OC1 OC4 OC5
<--<--<--<--<---
OC OC OC OC OC
Estimate .672 .632 .754 .522 .668
CONFIRMATORY FACTOR ANALYSIS
Regression Weights: (Group number 1 - Default model)
OCB3 <--- OCB
Estimate S.E. C.R. P Label 1.087 .167 6.510 *** par_1
XXVIII
OCB4 OCB5 OCB2 OCB1 OCB6
<--<--<--<--<---
OCB OCB OCB OCB OCB
Estimate S.E. 1.090 .172 1.044 .155 1.006 .145 1.000 1.094 .194
C.R. P Label 6.336 *** par_2 6.739 *** par_3 6.924 *** par_4 5.637 *** par_5
Standardized Regression Weights: (Group number 1 - Default model)
OCB3 OCB4 OCB5 OCB2 OCB1 OCB6
<--<--<--<--<--<---
OCB OCB OCB OCB OCB OCB
Estimate .675 .666 .733 .658 .611 .567
CONFIRMATORY FACTOR ANALYSIS
Regression Weights: (Group number 1 - Default model)
MO4 MO3 MO2 MO1 MO5 MO6
<--<--<--<--<--<---
MO MO MO MO MO MO
Estimate S.E. .960 .133 1.069 .137 .888 .127 1.000 1.003 .139 1.008 .135
C.R. P Label 7.233 *** par_1 7.812 *** par_2 7.021 *** par_3 7.208 *** par_4 7.490 *** par_5
Standardized Regression Weights: (Group number 1 - Default model)
MO4 <--- MO MO3 <--- MO MO2 <--- MO
Estimate .644 .715 .611
XXIX
MO1 <--- MO MO5 <--- MO MO6 <--- MO
Estimate .678 .687 .726
STRUCTURE EQUATION MODELING
Notes for Model (Default model) Computation of degrees of freedom (Default model)
Number of distinct sample moments: Number of distinct parameters to be estimated: Degrees of freedom (300 - 54):
300 54 246
Result (Default model)
Minimum was achieved Chi-square = 496.858 > Chi-square (df = 246, 1%) = 300.522 > Chi-square (df = 246, 5%) = 283.586 Degrees of freedom = 246 Probability level = .000 < 0.05 Assessment of normality (Group number 1)
Normal if c.r. ≤ Z(α=1%) = 2.578 Variable min max skew OCB6 2.000 5.000 -.757 OCB1 2.000 5.000 -.602
c.r. -4.042 -3.213
XXX
kurtosis .120 -.212
c.r. .319 -.567
Variable OCB2 OCB5 OCB4 OCB3 IM7 OC5 OC4 OC1 OC2 OC3 MO6 MO5 MO1 MO2 MO3 MO4 IM1 IM2 IM6 IM5 IM4 IM3 Multivariate
min 3.000 3.000 2.000 3.000 2.000 2.000 1.000 3.000 2.000 2.000 3.000 3.000 2.000 3.000 2.000 2.000 3.000 3.000 2.000 2.000 2.000 2.000
max 5.000 5.000 5.000 5.000 5.000 5.000 5.000 5.000 5.000 5.000 5.000 5.000 5.000 5.000 5.000 5.000 5.000 5.000 5.000 5.000 5.000 5.000
skew -.316 -.148 -.374 -.336 -.058 -.615 -.787 -.666 -.561 -.656 -.092 -.182 -.190 -.390 .054 .209 -.349 -.377 -.142 .344 .279 -.090
c.r. -1.689 -.790 -1.997 -1.791 -.311 -3.285 -4.202 -3.558 -2.994 -3.500 -.493 -.969 -1.017 -2.083 .287 1.116 -1.862 -2.012 -.759 1.835 1.492 -.482
kurtosis -.671 -.556 -.339 -.773 -.575 -.226 .200 -.555 -.307 -.015 -.815 -1.017 -.764 -.959 -.901 -.908 -.684 -.767 -.926 -.704 -1.010 -.616 22.844
c.r. -1.791 -1.484 -.904 -2.063 -1.536 -.602 .534 -1.480 -.819 -.040 -2.175 -2.714 -2.041 -2.561 -2.404 -2.425 -1.826 -2.048 -2.472 -1.879 -2.697 -1.644 4.228
Observations farthest from the centroid (Mahalanobis distance) (Group number 1)
Outlier > Chi-square (n=24, 1%) = 40.289 Observation number Mahalanobis d-squared 113 40.896 117 40.163 14 39.771 97 39.470 55 39.322 68 38.418 5 38.409 22 38.121 31 37.964 111 37.650 88 37.402 19 37.294 167 36.482 110 36.460
XXXI
p1 .017 .021 .023 .024 .025 .031 .031 .034 .035 .038 .040 .041 .049 .049
p2 .948 .868 .746 .601 .434 .450 .294 .221 .147 .113 .082 .049 .081 .046
Observation number 79 44 58 67 109 82 75 20 107 140 115 81 146 33 17 56 27 94 25 165 40 134 128 154 47 124 21 139 119 15 65 34 168 90 28 162 129 7 46 92
Mahalanobis d-squared 36.295 35.982 35.451 35.451 35.025 34.938 34.454 34.188 34.107 34.046 33.925 33.726 33.356 33.112 33.036 33.000 32.579 32.396 32.345 32.290 32.050 31.333 31.316 31.176 30.873 30.832 29.789 29.710 29.395 28.843 28.684 28.535 28.415 28.270 28.072 28.028 27.942 27.618 27.589 27.540
XXXII
p1 .051 .055 .062 .062 .068 .069 .077 .081 .083 .084 .086 .090 .097 .102 .103 .104 .113 .117 .119 .120 .126 .144 .145 .149 .157 .159 .192 .195 .206 .226 .232 .238 .243 .249 .257 .259 .262 .276 .278 .280
p2 .031 .028 .037 .020 .024 .015 .023 .022 .015 .009 .006 .006 .008 .008 .005 .003 .006 .005 .003 .002 .002 .012 .007 .007 .010 .007 .070 .059 .085 .187 .192 .194 .187 .190 .211 .180 .164 .233 .196 .168
Observation number 66 138 91 63 12 159 48 133 93 127 49 98 106 77 152 160 131 26 137 53 43 144 169 116 3 102 61 69 161 10 95 2 163 135 123 143 8 59 36 108
Mahalanobis d-squared 27.420 27.345 27.080 27.023 26.898 26.892 26.643 26.563 26.470 26.238 26.027 26.014 25.883 25.798 25.611 25.239 25.231 25.032 24.917 24.799 24.656 24.304 24.250 24.126 24.062 23.754 23.710 23.666 23.649 23.621 23.506 23.481 23.341 23.250 23.148 23.145 23.145 22.650 22.634 22.607
XXXIII
p1 .285 .289 .301 .303 .309 .310 .321 .325 .330 .341 .352 .352 .359 .364 .373 .393 .393 .404 .410 .417 .425 .444 .447 .454 .458 .476 .478 .481 .482 .483 .490 .492 .500 .505 .511 .511 .511 .541 .541 .543
p2 .166 .150 .198 .175 .176 .139 .182 .168 .160 .202 .242 .200 .208 .197 .229 .356 .304 .352 .357 .363 .384 .528 .499 .512 .488 .611 .578 .544 .493 .449 .458 .413 .437 .432 .433 .376 .319 .558 .507 .462
Observation number 101 60 39 132 114 50
Mahalanobis d-squared 22.601 22.540 22.501 22.487 22.172 22.022
p1 .543 .547 .549 .550 .569 .578
p2 .406 .383 .348 .301 .428 .460
Regression Weights: (Group number 1 - Default model)
OC OCB OCB MO MO MO IM3 IM4 IM5 IM6 IM2 IM1 MO4 MO3 MO2 MO1 MO5 MO6 OC3 OC2 OC1 OC4 OC5 IM7 OCB3 OCB4 OCB5 OCB2 OCB1 OCB6
<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<---
IM IM OC IM OC OCB IM IM IM IM IM IM MO MO MO MO MO MO OC OC OC OC OC IM OCB OCB OCB OCB OCB OCB
Estimate S.E. .551 .115 .210 .100 .319 .096 .690 .132 .172 .099 .236 .114 .933 .144 1.191 .166 .922 .177 1.198 .160 .830 .132 1.000 .937 .120 .971 .121 .861 .115 1.000 .925 .122 .950 .118 .963 .127 .960 .123 1.000 .927 .165 1.037 .136 1.003 .153 1.014 .160 1.048 .166 1.117 .163 1.032 .147 1.000 1.125 .196
C.R. 4.786 2.093 3.304 5.221 1.741 2.074 6.471 7.192 5.210 7.502 6.270
P *** .036 *** *** .082 .038 *** *** *** *** ***
Label par_21 par_22 par_24 par_23 par_25 par_26 par_1 par_2 par_3 par_4 par_5
7.827 *** par_6 8.013 *** par_7 7.496 *** par_8 7.559 8.061 7.566 7.822
*** *** *** ***
par_9 par_10 par_11 par_12
5.607 7.638 6.550 6.332 6.301 6.859 7.022
*** *** *** *** *** *** ***
par_13 par_14 par_15 par_16 par_17 par_18 par_19
5.727 *** par_20
Standardized Regression Weights: (Group number 1 - Default model)
XXXIV
OC OCB OCB MO MO MO IM3 IM4 IM5 IM6 IM2 IM1 MO4 MO3 MO2 MO1 MO5 MO6 OC3 OC2 OC1 OC4 OC5 IM7 OCB3 OCB4 OCB5 OCB2 OCB1 OCB6
<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<--<---
IM IM OC IM OC OCB IM IM IM IM IM IM MO MO MO MO MO MO OC OC OC OC OC IM OCB OCB OCB OCB OCB OCB
Estimate .483 .222 .383 .580 .165 .188 .579 .660 .465 .695 .540 .680 .661 .683 .622 .712 .665 .719 .671 .648 .767 .493 .655 .606 .625 .635 .777 .670 .605 .578
XXXV
UJI RELIABILITAS Estimat e IM1
<---
IM
0.680
IM2
<---
IM
0.540
IM3
<---
IM
0.579
IM4
<---
IM
0.660
IM5
<---
IM
0.465
IM6
<---
IM
0.695
IM7
<---
IM
0.606
Sum
4.225
Sum
2
Construct Reliability Discriminant Validity (AVE)
0.802 0.608
OC <---
B
0.605 OC
OCB2
<---
B
0.67 OC
OCB3
<---
B
0.625 OC
OCB4
<---
B
0.635 OC
OCB5
<---
B
0.777 OC
OCB6
<---
B
0.578 Sum
Sum
2
Construct Reliability Discriminant Validity (AVE)
Estimat e
2
1-E 0.53 8 0.70 8 0.66 5 0.56 4 0.78 4 0.51 7 0.63 3 4.40 9
OC1
<---
OC
0.767
OC2
<---
OC
0.648
OC3
<---
OC
0.671
OC4
<---
OC
0.493
OC5
<---
OC
0.655
Sum
3.234
Sum
3.890
0.651
2
E 0.58 8 0.42 0 0.45 0 0.24 3 0.42 9 2.13 1
2
1-E 0.41 2 0.58 0 0.55 0 0.75 7 0.57 1 2.86 9
10.459 0.785 0.653
> 0.70 > 0.50
> 0.70 > 0.50
2
E 0.36 6 0.44 9 0.39 1 0.40 3 0.60 4 0.33 4 2.54 7
Estimat e
2
1-E 0.63 4 0.55 1 0.60 9 0.59 7 0.39 6 0.66 6 3.45 3
M MO1
<---
O
0.712 M
MO2
<---
O
0.622 M
MO3
<---
O
0.683 M
MO4
<---
O
0.661 M
MO5
<---
O
0.665 M
MO6
<---
O
Sum > 0.70 > 0.50
0.719
Sum
15.132 0.814
2
Construct Reliability Discriminant Validity (AVE)
17.851
Estimat e OCB1
2
E 0.46 2 0.29 2 0.33 5 0.43 6 0.21 6 0.48 3 0.36 7 2.59 1
2
Construct Reliability Discriminant Validity (AVE)
UJI VALIDITAS Estimate & AVE (Average Variance Extracted) IM OC OCB IM 0.608 OC 0.383 < 0.653 0.653
XXXVI
4.062
2
E 0.50 7 0.38 7 0.46 6 0.43 7 0.44 2 0.51 7 2.75 6
16.500 0.836 0.678
MO Valid Valid
> 0.70 > 0.50
2
1-E 0.49 3 0.61 3 0.53 4 0.56 3 0.55 8 0.48 3 3.24 4
OCB 0.483 < 0.651 0.222 < 0.651 0.651 Valid MO 0.580 < 0.678 0.165 < 0.678 0.188 < 0.678 0.678 Valid Variances: (Group number 1 - Default model)
IM z1 z2 z3 e3 e4 e5 e6 e2 e1 e22 e21 e20 e19 e23 e24 e10 e9 e8 e11 e12 e7 e15 e16 e17 e14 e13 e18
Estimate S.E. .185 .040 .184 .037 .120 .032 .102 .024 .319 .039 .339 .044 .571 .066 .283 .039 .309 .037 .214 .028 .297 .037 .283 .036 .307 .038 .255 .034 .282 .036 .220 .030 .272 .037 .305 .040 .168 .028 .644 .076 .343 .045 .320 .040 .266 .034 .270 .035 .136 .023 .217 .029 .286 .036 .418 .051
C.R. 4.632 4.922 3.739 4.213 8.211 7.675 8.649 7.343 8.394 7.586 8.006 7.867 8.196 7.495 7.916 7.454 7.382 7.647 6.088 8.465 7.571 7.971 7.809 7.799 6.015 7.488 7.902 8.176
P *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
Label par_27 par_28 par_29 par_30 par_31 par_32 par_33 par_34 par_35 par_36 par_37 par_38 par_39 par_40 par_41 par_42 par_43 par_44 par_45 par_46 par_47 par_48 par_49 par_50 par_51 par_52 par_53 par_54
Squared Multiple Correlations: (Group number 1 - Default model)
OC OCB MO OCB6 OCB1 OCB2
Estimate .233 .278 .610 .334 .367 .448
XXXVII
OCB5 OCB4 OCB3 IM7 OC5 OC4 OC1 OC2 OC3 MO6 MO5 MO1 MO2 MO3 MO4 IM1 IM2 IM6 IM5 IM4 IM3
Estimate .604 .403 .390 .367 .430 .243 .588 .420 .450 .517 .443 .506 .387 .466 .436 .463 .292 .483 .216 .436 .335
Standardized Total Effects (Group number 1 - Default model)
OC OCB MO OCB6 OCB1 OCB2 OCB5 OCB4 OCB3 IM7 OC5 OC4 OC1 OC2 OC3 MO6 MO5
IM .483 .407 .736 .235 .246 .272 .316 .258 .254 .606 .316 .238 .370 .313 .324 .529 .490
OC .000 .383 .237 .222 .232 .257 .298 .243 .239 .000 .655 .493 .767 .648 .671 .171 .158
OCB .000 .000 .188 .578 .605 .670 .777 .635 .625 .000 .000 .000 .000 .000 .000 .135 .125
MO .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .719 .665
XXXVIII
MO1 MO2 MO3 MO4 IM1 IM2 IM6 IM5 IM4 IM3
IM .524 .458 .503 .486 .680 .540 .695 .465 .660 .579
OC .169 .147 .162 .157 .000 .000 .000 .000 .000 .000
OCB .134 .117 .129 .124 .000 .000 .000 .000 .000 .000
MO .712 .622 .683 .661 .000 .000 .000 .000 .000 .000
Standardized Direct Effects (Group number 1 - Default model)
OC OCB MO OCB6 OCB1 OCB2 OCB5 OCB4 OCB3 IM7 OC5 OC4 OC1 OC2 OC3 MO6 MO5 MO1 MO2 MO3 MO4 IM1 IM2 IM6 IM5 IM4 IM3
IM .483 .222 .580 .000 .000 .000 .000 .000 .000 .606 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .680 .540 .695 .465 .660 .579
OC .000 .383 .165 .000 .000 .000 .000 .000 .000 .000 .655 .493 .767 .648 .671 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000
OCB .000 .000 .188 .578 .605 .670 .777 .635 .625 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000
MO .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .719 .665 .712 .622 .683 .661 .000 .000 .000 .000 .000 .000
XXXIX
Standardized Indirect Effects (Group number 1 - Default model)
OC OCB MO OCB6 OCB1 OCB2 OCB5 OCB4 OCB3 IM7 OC5 OC4 OC1 OC2 OC3 MO6 MO5 MO1 MO2 MO3 MO4 IM1 IM2 IM6 IM5 IM4 IM3
IM .000 .185 .156 .235 .246 .272 .316 .258 .254 .000 .316 .238 .370 .313 .324 .529 .490 .524 .458 .503 .486 .000 .000 .000 .000 .000 .000
OC .000 .000 .072 .222 .232 .257 .298 .243 .239 .000 .000 .000 .000 .000 .000 .171 .158 .169 .147 .162 .157 .000 .000 .000 .000 .000 .000
OCB .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .135 .125 .134 .117 .129 .124 .000 .000 .000 .000 .000 .000
MO .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000 .000
Sample Covariances (Group number 1)
Condition number = 36.941 Eigenvalues 3.514 1.227 1.099 .878 .572 .515 .495 .450 .403 .357 .348 .325 .282 .256 .225 .216 .198 .179 .168 .152 .141 .124 .097 .095 Determinant of sample covariance matrix = .000 Sample Correlations (Group number 1)
Condition number = 35.966 Eigenvalues 7.079 2.446 1.826 1.610 1.117 .995 .903 .871 .790 .714 .636 .620 .564 .534 .448 .430 .402 .356 .339 .321 .301 .277 .225 .197 Covariances: (Group number 1 - Default model)
XL
e14 e17 e17 e17 e15 e15 e11 e11 e23 e23 e19 e19 e20 e20 e21 e22 e22 e1 e1 e1 e1 e2 e2 e2 e2 e2 e6 e5 e5 e5 e5 e5 e5 e4 e3 e3 e3 e3
<--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <--> <-->
e13 IM e18 e13 z3 e16 z3 e12 e9 e24 e24 e23 e7 e19 e13 e7 e20 e17 e8 e10 e21 z2 e13 e9 e21 e1 e7 z3 e18 e7 e24 e22 e2 e5 e14 e2 e6 e4
M.I. Par Change 18.763 .093 4.977 .034 10.959 .072 5.480 -.042 5.930 -.042 22.967 .110 9.116 -.079 6.087 .098 4.669 -.055 10.009 .069 9.517 -.065 4.667 -.050 8.387 -.076 7.222 .065 4.965 .054 7.752 .073 15.589 -.101 5.169 .037 11.460 .062 7.206 -.058 4.661 .047 9.612 .055 4.362 -.052 4.321 .054 7.534 -.069 4.157 .045 19.905 .116 5.270 -.056 4.443 .084 8.775 .104 8.133 -.086 5.406 .079 8.587 -.100 10.418 .118 4.229 -.046 4.506 .055 6.896 -.068 10.256 .089
XLI
Minimization History (Default model)
Negative eigenval ues
Iterati on
Conditi on #
Smalles t eigenva lue
Diame ter
0
e
8
-.606
9999.0 00
1
e
4
-.114
2.506
2
e
0
34.028
1.535
3
e
0
35.614
1.050
4
e
0
43.698
.660
5
e
0
72.324
.189
6
e
0
81.540
.042
7
e
0
81.505
.002
8
e
0
81.505
.000
F
NTri es
Ratio
0
9999.0 00
19
.475
5
.807
2
.000
1
1.068
1
1.063
1
1.024
1
1.002
1
.996
1699.0 06 909.11 8 582.17 3 542.67 8 498.79 7 496.88 8 496.85 8 496.85 8 496.85 8
Model Fit Summary CMIN
Model Default model Saturated model Independence model
NPAR 54 300 24
CMIN 496.858 .000 1754.211
DF 246 0 276
P .000
CMIN/DF 2.020
.000
6.356
RMR, GFI
Model Default model Saturated model Independence model
RMR .038 .000 .137
GFI .808 1.000 .345
AGFI .766
PGFI .663
.288
.318
NFI Delta1 .717 1.000 .000
RFI rho1 .682
IFI Delta2 .834 1.000 .000
TLI rho2 .810
Baseline Comparisons
Model Default model Saturated model Independence model
.000
Parsimony-Adjusted Measures
Model Default model
PRATIO .891
PNFI .639
XLII
PCFI .740
.000
CFI .830 1.000 .000
Model Saturated model Independence model
PRATIO .000 1.000
PNFI .000 .000
PCFI .000 .000
NCP 250.858 .000 1478.211
LO 90 191.101 .000 1349.643
NCP
Model Default model Saturated model Independence model
HI 90 318.391 .000 1614.234
FMIN
Model Default model Saturated model Independence model
FMIN 2.923 .000 10.319
F0 1.476 .000 8.695
LO 90 1.124 .000 7.939
HI 90 1.873 .000 9.495
RMSEA
Model Default model Independence model
RMSEA .077 .177
LO 90 .068 .170
HI 90 .087 .185
PCLOSE .000 .000
AIC
Model Default model Saturated model Independence model
AIC 604.858 600.000 1802.211
BCC 623.479 703.448 1810.487
BIC 774.508 1542.499 1877.611
CAIC 828.508 1842.499 1901.611
ECVI
Model Default model Saturated model Independence model
ECVI 3.558 3.529 10.601
LO 90 3.206 3.529 9.845
HI 90 3.955 3.529 11.401
HOELTER
Model Default model Independence model
HOELTER .05 98 31
HOELTER .01 103 33
XLIII
MECVI 3.668 4.138 10.650
LAMPIRAN D SURAT IZIN
XLIV
XLV
XLVI
XLVII
XLVIII
XLIX
L
LI
LII
