USULAN PERBAIKAN TATA LETAK GUDANG BERDASARKAN ANALISIS KEPUASAN KARYAWAN TERHADAP KUALITAS PELAYANAN GUDANG INTERNAL PADA PT. HOWEZEN INDAH INDUSTRY Christopher Sujayanto Binus University, Ja karta, DKI Jakarta, Indon esia
Abstrak Masalah yan g dihadapi per usahaan saat ini terletak pada bagian per gudangan. Untuk m encari penyebab m asalah tersebut, m aka diperlukan sebuah evaluasi terhadap sistem per gudan gan. Evaluasi dip erlukan untuk mengidentifikasi bagian yan g perlu diperbaiki sehingga langkah penanganan yan g dilakukan tepat. Evaluasi yang dilakukan dalam pen elitian ini adalah mem inta feed back dari selur uh kary awan pabrik melalui pen gisian k uesion er. Tem a dari kuesion er tersebut adalah pengukur an tingkat kepuasan karyawan terhadap pelayanan gudang. Kuesioner pen guk uran tingk at kep uasan dibuat berdasarkan teori Servqua l, y aitu menguk ur kesenjan gan antara harapan dengan persep si y an g diterima konsum en. Kon sum en yang dim ak sudkan adalah bagian produk si yang men dapat pasokan bahan bak u dari gudang. Hasil ev aluasi m en unjukk an adanya 3 atribut ber ada dalam ruan g lingk up tata letak gudang. Penanganan ketiga atribut tersebut perlu diprioritaskan oleh per usahaan. Atribut pertama adalah p enempatan spa re part secara terstan dar, masin g-masin g m emiliki lok asi yan g fixed. Atribut kedua adalah spare pa rt sudah ditata ber dasarkan klasifikasi aliran fast/medium/slow moving. Atribut ketiga adalah kemudahan proses identifikasi/pro ses men gen ali spa re part dalam box di gudan g. Usulan per baikan tata letak gudan g spare part yang dilakukan den gan
melakuk an prin sip 5S, bagian Seiso (set in o rder). Urutan p er baikan tata letak tersebut dim ulai den gan menyelesaikan atribut T G6, dilanjutkan TG5, dan terakhir T G3. Sehin gga tata letak usulan m engan dun g 3 un sur, yait u: sem ua barang dikelompokkan berdasarkan kecepatan p ergerakkan alir an, pen em patan baran g pada lokasi yan g fixed, dan m emberikan kode p ada seluruh lokasi p enyimpanan spare part. Usulan tata letak yan g bar u akan menghasilk an proses identifikasi part y an g lebih efisien.
Kata Kunci: Pengukuran Kepuasa n, Servqua l, Usulan Perbaikan Tata Letak, Seiso
1. Pendahuluan Persain gan dalam dunia industri Indon esia saat ini cukup k etat. Persain gan antar perusah aan merup akan sebuah peristiwa yan g umum ditem ukan. Bahkan, per sain gan dapat mem buat kemajuan perekonom ian suatu ban gsa. Persain gan dapat m em acu per usahaan untuk meningkatkan k ualitas pro duk atau jasanya secara ter us-m ener us. Per usahaan yang ser ius dalam m eningkatkan m utu pro duk atau jasanya akan m em peroleh kesempatan palin g besar dalam mem enangkan persain gan. Nam un, per usahaan y ang ingin tetap bertahan dalam persain gan p un har us tetap meningkatkan kualitasnya. Lan gkah awal dalam program m eningkatkan k ualitas adalah melak ukan ev aluasi. Melalui evaluasi p er usahaan dapat melak ukan penilaian terhadap k ualitas produk atau jasanya dan juga bagian internal p erusahaan itu sendiri. Evaluasi dapat mem bantu p er usahaan untuk m engidentifikasi masalah-m asalah yan g m embuat kualitas o utp ut perusahaan tersebut menurun. Salah satu bagian internal dar i per usah aan manuf aktur adalah gudan g. Gudang adalah ruan gan untuk menam pun g baran g, baik barang yan g berasal dar i supplier, m aup un barang
hasil produksi. Gudang mer upakan salah satu elemen terpentin g dalam per usahaan manufaktur seh ingga diperlukan ev aluasi terhadap sistem nya. Hal ini diperlukan untuk meningkatkan k ualitas p er usahaan ter sebut. PT. Ho wezen In dah In dustry mem iliki sistem per gudangan yan g m emerlukan perbaikan dalam beber apa hal. Per usahaan tersebut mem iliki gudan g yan g cukup unik. Gudang tersebut terdiri dar i dua lantai. Lantai pertama digunakan unt uk menyim pan spare part dan ra w m ateria l. Sedan gkan lantai kedua digunakan unt uk menyim pan produk jadi. Perm asalah an yan g terjadi pada gudang tersebut adalah luas r uan gan gudan g yang kurang mem adai untuk memuat volume barang, sehingga pen ataan baran gnya k uran g baik. Proses pengam bilan baran g m enjadi agak sulit karen a luas gan g yang terlalu sempit. Dan seringk ali apa yan g tertulis di dok um en tidak sama den gan kenyataan barang yan g ada di gudan g. Hal ini disebabkan oleh proses pencatatan yan g k uran g lengkap. Nam un, mun gkin saja ada masalah-masalah krusial yang tidak terlih at secar a kasat mata, oleh karena itu PT. Ho wezen Indah In dustry tetap m em erlukan feed back dar i kary awan pabrikny a untuk mengev aluasi sistem pergudanganny a dan m engidentifikasi permasalahan tersebut. Feed back ini merupakan hasil p engukuran tingkat kep uasan karyawan pabrik terhadap pelayan an gudang pabr ik ini. Dari feed ba ck tersebut, perusahaan dapat m engidentifikasi faktor-faktor apa saja di dalam sistem pergudan gan yan g mem buat pelayan an gudang kur ang baik. Per usahaan dap at m enerim a informasi y an g m en detail dari hasil k uesion er tersebut. Dih arapkan perusah aan akan m elak ukan p er ubahan-p er ubahan k e arah yan g lebih baik y an g m embuat produktivitasny a m enin gkat. Faktor-faktor dalam sistem per gudangan yang m empengaruhi p elayan an gudang antara lain adalah pem anfaatan r uan gan, tata letak peny impanan baran g, pro ses identifikasi bar an g, ketelitian pen ulisan dok umen, efisiensi jarak pem indahan m aterial, dan lain- lain. Salah satu faktor terpentin g dalam sistem pergudangan adalah tata letak penyim panan barang,
karena f aktor ini m em punyai pen gar uh p alin g besar y ang menentuk an k ualitas pelayanan gudang. Tata letak gudang mem erlukan p engatur an yang dap at menunjang kelancar an proses produksi. Karyawan gudan g akan melayani kebutuhan permintaan bah an bak u dari bagian produksi secara ef ektif jika semua baran g sudah ditata secar a teratur. Proses p engambilan bar an g akan menjadi lebih mudah dan lebih ef isien sehin gga pelayan an gudan g akan m enjadi lebih responsif. Per baik an pada tata letak gudan g diperluk an untuk m engefisienk an proses material handling sehin gga pro duktivitas p er usahaan men galam i penin gkatan.
2. Metodologi Ruan g lingk up dari p enelitian ini ter bagi m enjadi 2, yaitu: pra-p enelitian den gan melakuk an pen guk uran kep uasan karyawan pabr ik terhadap pelay anan gudang
dan
perancan gan usulan per baikan tata letak gudan g spare pa rt. Adap un pem batasan m asalah dari penelitian ini adalah : 1. Penelitian dilak ukan pada PT. Ho wezen In dah In dustry. 2. Penelitian dilak ukan selam a 3 bulan, yakni dari bulan Novem ber 2011 sam pai Januari 2012. 3. Bagian pertama yang diteliti adalah tingkat kep uasan karyawan pabr ik terhadap pelayan an gudan g. 4. Bagian kedua yang diteliti adalah tata letak gudan g PT. Howezen In dah Industry. 5. Tata letak gudan g yang diteliti adalah gudang bahan bak u/spa re part. 6. Metode yan g digun akan untuk men guk ur tingkat kep uasan adalah Servqual. 7. Metode yan g digunakan untuk memperbaiki tata letak gudang adalah 5 S, bagian Seiton.
8. Pengisian k uesioner dilakuk an hanya o leh kary awan pabrik. 9. Penerapan prin sip 5 S hany a pada sistem pergudan gan.
2.1. Peng ukuran Kepuas an (Pra-peneli ti an) Penguk uran kep uasan yan g dilak ukan terhadap karyawan pabrik akan menunjukkan seber apa besar tin gkat kepuasan k aryawan terhadap kiner ja pelayan an gudang. Hasil penguk ur an kepuasan akan memperlihatkan bagian kin erja m ana saja yan g kurang mem uaskan dan hal ter sebut perlu segera ditan gani o leh manajem en per usahaan. Desain penelitian y an g dipakai pada pen elitian ini adalah deskriptif kar ena tujuan penelitian ini dibuat untuk m enolon g pengam bilan kep utusan
dalam m enentukan,
mengevaluasi, dan m em ilih alternatif terbaik dalam menyelesaikan suatu m asalah. Operasionalisasi v ariabel y an g digunakan dalam pembuatan kuesioner dibuat ber dasarkan 5 dimensi kualitas pelayanan jasa, yaitu: tang ible, reliability, responsiveness, assu rance, dan emphaty. Sumber data yang diper gunakan berasal dari data prim er dan sek under. Pem buatan kuesion er m en ggunakan sk ala likert (san gat baik-baik-cuk up baik- kuran g baik-tidak baik). Metode pen gam bilan sam pel yan g dipakai adalah non probab ility sampling dengan cara judgement sam pling. Sam pel har uslah m em iliki karateristik seperti: m em punyai hubun gan secara langsun g dengan p elayanan gudan g, m engerti secar a um um m engenai prosedur pergudan gan, dan dap at mem berikan penilaian objektif terhadap k inerja terkait m asalah pergudan gan. Ber dasarkan perhitungan dengan r umus Slovin, dari total 60 karyawan, m aka diperlukan 38 or an g untuk mewakili populasi. Data yan g telah terkum pul har us melalui pen gujian validitas dan r eliabilitas. Setelah data dinyatakan v alid dan r eliabel, maka dilak ukan analisis tin gkat kesesuaian. Tin gkat kesesuaian adalah hasil per ban din gan skor kinerja dengan skor k epentin gan setiap pertanyaan. Tahap terakhirnya adalah penggunaan diagr am kartesius. Penggunaan diagram
kartesius dalam penelitian ini adalah untuk m engetah ui prior itas masing-masin g atribut dalam kuesion er yang har us diperhatikan o leh p er usahaan. Ada 4 jen is k uadran di dalam diagram kartesius. Kuadr an A men unjukkan atribut yang kinerjanya tidak baik nam un berpengar uh signif ikan terhadap kepuasan. Kuadran B m enunjukkan atribut yang kinerjanya baik dan berp engaruh signifikan terhadap kepuasan. Kuadr an C m en unjukk an atribut yang kinerjanya tidak baik dan tidak berpengaruh signifikan terhadap k ep uasan. Kuadran D menunjukkan atribut yan g kinerjanya baik n am un tidak berpen gar uh sign ifikan terhadap kepuasan. In ilah atribut-atribut yang per lu diprioritaskan p enan gan annya oleh per usahaan. Tabel 1 – Atribut dalam kuadran A No.
Ko de
1.
TG5
2.
TG6
3.
AS1
4.
RL6
5.
TG3
6. 7.
AS3 TG2
Atribut Penempatan sp are part secara terstand ar (masing-masing memiliki lokasi yang fi xed) Spare p art sud ah ditata berdasarkan klasi fikasi aliran fast/ mediu m/slow moving Ketelitian penulisan stock card Penerapan sistem FIFO (First In First Out ) dal am penyi mpan an b arang di gud ang Kemud ahan proses identi fikasi/proses mengen ali spare p art dalam bo x di gudang Kelengkap an in formasi d alam pembu atan memo GU-2 Peman faat an ru angan gudang dalam menyi mp an p roduk jadi
Tingkat kesesuian 69,75% 70,18% 70,80% 71,16% 72,04% 77,01% 77,16%
2.2. Identi fik asi Masal ah Tata Letak Gudang Identifik asi masalah berasal dari h asil an alisis dengan diagram kartesius. Ter dap at 3 atribut yan g berh ubun gan den gan tata letak gudan g yan g k inerjanya atau pener apannya kuran g baik dalam per usahaan. Ketiga atribut tersebut adalah: 1. TG3: k emudah an proses identifikasi/proses m engenali spare part dalam box di gudang.
2. TG5: p enem patan spa re pa rt secara terstandar, masing-masing memiliki lokasi yang fixed. 3. TG6: spa re part sudah ditata berdasark an klasifikasi aliran fast/m edium /slow m oving. Data yan g dikumpulkan ber sumber dari data prim er dan data sek un der. Pen golahan data yang dilak ukan dalam penelitian ini dim ulai den gan cara m em buat tem plate tata letak gudan g spare part yang ada sekaran g. Setelah itu m en gap likasikan prinsip 5 S, y aitu Seiton (set in ord er). Penerapan prinsip S eiton pada tata letak gudan g akan m en ghasilkan m anajem en visualisasi yang baik pada gudang. Langkah-langkah untuk m enerapkan prin sip Seiton adalah: 1. Mengklasifikasikan setiap part berdasarkan klasifikasi aliran fast moving. m edium moving, dan slo w m oving. 2. Menempatkan spare pa rt pada lokasi yan g sudah ditentukan berdasarkan banyaknya frekuensi produksi masing-masing pa rt. 3. Mem berikan ko de area pada selur uh lokasi p enyimpanan spare part.
2.3. Us ul an Perbaikan Tata Letak Gudang Perbaikan tata letak gudan g spa re part dilakuk an den gan penan ganan terhadap 3 atribut yang telah disebutkan dalam identifikasi m asalah. •
TG6: adalah pen ataan spa re part sudah dikelompokkan ber dasarkan klasif ikasi aliran fast moving, medium moving, dan slow moving. TG6 dilak ukan dengan cara men daftar selur uh part yan g disim pan di gudang dan memperhatikan frekuensi pro duk si m asin gm asing part. Frekuensi pro duksi digun akan untuk menentukan part tersebut masuk ke dalam kategori fast moving, medium m oving, atau slo w m oving.
•
TG5: adalah pen em patan spare pa rt secara terstan dar, m asin g-m asin g m em iliki lokasi yang fixed. TG5 dilakukan den gan cara m eletakkan part yan g fast moving pada jarak terdekat den gan jalur p emindahan bah an utam a. Part yan g m edium moving diletakkan
di belakan g part yan g fa st moving. Part yan g slo w m oving diletakkan paling belakan g, jauh dar i jalur pemin dahan bahan utam a. •
TG3: adalah proses identifikasi/proses m en genali spare pa rt dalam box di gudang m udah unt uk dilak ukan. TG3 dilakukan den gan cara m em berik an kode area seperti yang digam barkan dalam tata letak gudan g usulan sehin gga pro ses identifikasi barang m enjadi lebih efisien.
Gam bar berikut ini mer upakan usulan tata letak gudan g spare part:
Gam bar 1 – Usulan Layo ut Gudan g Spare Pa rt
3. Kesimpulan Ber dasarkan hasil analisis dan usulan y an g dikem ukakan, maka k esimpulan dari penelitian ini adalah sebagai berik ut: 1. Jadi tin gkat kepuasan karyawan pabr ik terhadap kiner ja pelayanan gudang secara keselur uhan berkisar antara 69,75% sampai 87,42%. 2. Atribut yan g palin g m em pengar uhi tin gkat kepuasan karyawan terhadap k ualitas pelayan an gudan g adalah atribut yang ber ada pada k uadran A dan k uadran B. 3. Dari hasil sim ulasi per ban dingan penataan terstan dar den gan p enataan tidak terstandar, maka diperoleh efisiensi jar ak sebesar 324m untuk material handling produk Squa re Kwalistand with 110m m Low pada frekuensi pro duksi yang ke-36. 4. Dari hasil simulasi per ban din gan tata letak sebelum den gan sesudah diberikan ko de area, maka diperoleh efisiensi waktu sebesar 3 menit. Tata letak yang sudah diberi kode area akan men ghemat waktu sebesar 3 m enit untuk setiap k ali p encar ian produk.
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Icun & Santika, Martin us Gerry. (2005). Busin ess Con cept
Im plementation Series In Inventory Management. Jakarta: Elex Media Komputin do.
PROPOSED IMPROVEMENT STORAGE LAYOUT BASED ON EMPLOYEE SATISFACTION ANALYSIS OF INTERNAL QUALITY OF SERVICE IN STORAGE AT HOWEZEN INDAH INDUSTRY COMPANY Christopher Sujayanto Binus University, Jakarta, DKI Jakarta, Indonesia
Abstract The company problem is currently located at the warehouse. To find the cause of the problem, it would require an evaluation of the storage system. Evaluation is necessary to identify the parts that need to be improved so that appropriate countermeasures are carried out. Evaluation conducted in this study were asked for feed back from all employees of the factory by filling a questionnaire. The theme of the questionnaire is measuring the level of employee satisfaction with the service repository. Questionnaire measuring satisfaction levels are based on the theory of SERVQUAL, which measures the gap between the expectations of the perception that consumers receive. Consumers who are part of production meant that a supply of raw materials from the storage. Evaluation results indicate the presence of three attributes are within the scope of storage layout. The handling of these attributes need to be prioritized by the company. The first attribute is the placement of spare parts are standardized, each having a fixed location. The second attribute is the spare part is arranged based on the classification of the flow of fast / medium / slow moving. The third attribute is the ease of the process of identifying / recognizing the spare part in a box in storage. Proposed improvements spare part storage layout is done by performing the 5S principles, the
Seiso (set in order). The layout of the repair sequence initiated by completing TG6 attribute, followed TG5, and last TG3. So that the layout of the proposal contains three elements, namely: all items are grouped according to the movement speed of the flow, placement of goods at a fixed location, and provide the code on all spare part storage location. Proposed new layout will result in the identification process more efficient parts.
Keywords: Measurement of satisfaction, SERVQUAL, Proposed Improvements to Layout, Seiso
1. Introduction Competition in the industrial world in Indonesia today is pretty tight. Competition between companies is a common event. In fact, the competition can make economic progress of a nation. Competition can spur companies to improve the quality of its products or services on an ongoing basis. Companies that are serious in improving the quality of its products or services will have the greatest chance of winning the competition. However, companies that want to stay in the competition must still improve its quality. The first step in improving the quality of the program is to conduct the evaluation. Through the evaluation of a company can make an assessment of the quality of its products or services and internal parts of the company itself. Evaluation can help companies to identify the problems that make the company's output quality is declining. One of the internal parts of the manufacturing company is a Storage. Storage is room to accommodate the goods, whether goods from suppliers, as well as manufactured goods. Storage is one of the most important element in manufacturing companies so that the necessary evaluation of the system. It is necessary to improve the quality of the company.
Howezen Indah Industry Company has warehousing system that requires improvement in some ways. The company has a warehouse that is quite unique. The warehouse consists of two floors. The first floor is used for storing spare parts and raw materials. While the second floor used to store finished products. Problems that occurred in the warehouse area of the room is insufficient storage to load the volume of goods, so that the arrangement of the goods is less good. The process of taking the goods to be rather difficult because of wide alleys are too narrow. And sometimes what is written in the document is not the same as the fact that the goods in the warehouse. This is due to incomplete record keeping process. However, there may be the crucial issues that are not visible by naked eye, therefore Howezen Indah Industry Company still need feed back from the manufacturer to evaluate employees and identify its warehouse system problems. Feed back is the result of measuring the level of employee satisfaction with the service factory in this warehouse. From the feed back, the company can identify what factors in the warehousing system that makes storage service is not good. Companies can receive detailed information from the questionnaire results. It is hoped the company will make changes to the better which makes productivity increase. Factors affecting the warehousing system services include the utilization of warehouse space, the layout of the storage of goods, the identification of goods, the precision of the writing of documents, material removal efficiency range, and others. One of the most important factor in the system layout storage warehousing of goods, because these factors have the greatest influence that determines the quality of service warehouse. Storage layout requires the arrangements to support the smooth production process. Storage employee will serve the needs of demand for raw materials from the production of effectively if all goods are laid out on a regular basis. The process of taking the goods will become easier and more efficient so that the service will become more responsive storage. Improvements to
the layout of the storage is required to streamline material handling processes so that productivity has increased.
2. Methodology The scope of this study is divided into two, namely: pre-study by measuring employee satisfaction with the service factory and storage layout design of the proposed improvement Storage. The limitation of this research problem is: 1. The study was conducted at Howezen Indah Industry Company. 2. The study was conducted for 3 months, from November 2011 until January 2012. 3. The first part examined the level of employee satisfaction with the service factory warehouse. 4. The second part examined the layout of the Storage Howezen Indah Industry Company. 5. Studied the layout of the warehouse is a repository of raw materials / spare parts. 6. The method used to measure the level of satisfaction is SERVQUAL. 7. The method used to improve the layout of the warehouse is the 5S, the Seiton. 8. Filling in questionnaires performed only by factory employees. 9. Application of 5S principles only in warehousing systems.
2.1. Satisfaction Measurement (Pre-study) Satisfaction measurements are made to the plant employees will show how much the level of employee satisfaction on the performance of storage services. The measurement results will show the satisfaction of any performance less than satisfactory and this needs to be addressed by the management company.
Research design used in this study is descriptive because the purpose of this study was made to help the decision-making in determining, evaluating, and selecting the best alternative in solving a problem. Operationalization of the variables used in the manufacture of the questionnaire is based on five dimensions of service quality, namely: tangible, reliability, responsiveness, assurance, and emphaty. Source of data used comes from primary and secondary data. Preparation of the questionnaire using Likert scale (excellent-good-enoughless good-not good). The sampling method used is non-probability sampling by judgment sampling. Samples must have characteristics such as: have a relationship directly with storage services, understand the general idea of warehousing procedures, and can provide objective assessments of performance related problems warehousing. Based on calculations by the formula Slovin, of a total of 60 employees, it would require 38 people to represent the population. The data have been collected over the validity and reliability testing. Once the data is valid and reliable, then the suitability level of analysis. Concordance rate is the result of comparison of performance scores with a score of importance of each question. Final stage is the use of cartesian diagram. The use of cartesian diagrams in this study was to determine the priority of each attribute in a questionnaire that must be considered by the company. There are four types of cartesian quadrants in the diagram. Quadrant A shows the attributes of a good performance but not significant effect on satisfaction. Quadrant B shows the attributes of good performance and significant effect on satisfaction. Quadrant C shows the attributes that are not performing well and no significant effect on satisfaction. Quadrant D shows the attributes of a good performance but no significant effect on satisfaction. This is the attributes that need to be given priority treatment by the company.
Table 1 - Attributes in Quadrant A Num.
Code
1. 2.
TG5 TG6
3. 4.
AS1
5. 6. 7.
RL6 TG3 AS3 TG2
Attribute
Level of Compliance
Spare parts are standardized placements (each having a fixed location) Spare parts are arranged according to the classification of the flow of fast / medium / slow-moving Accuracy writing card stock Application of FIFO (First In First Out) in the storage of goods in warehouse Ease the process of identifying / recognizing process in a box in the spare parts warehouse Completeness of the information in the memo making the GU-2 Utilization of warehouse space to store finished products
69,75% 70,18% 70,80% 71,16% 72,04% 77,01% 77,16%
2.2. Warehouse Layout Problem Identification Identification of the problem stems from the analysis of the cartesian diagram. There are three attributes associated with the layout of the storage or the application of less good performance in the company. These three attributes are: 1. TG3: ease of identification / identify the spare part in a box in storage. 2. TG5: the placement of spare parts are standardized, each having a fixed location. 3. TG6: spare part is arranged based on the classification of the flow of fast / medium / slow moving. The data collected comes from the primary data and secondary data. Data processing is performed in this study begins by creating a layout template warehouse of spare parts available today. After that apply the principles of 5S, which is Seiton (set in order). Application of the principle Seiton on warehouse layout will produce a good visualization of management at the storage. The steps to implement the principle of Seiton are: 1. Classify each part based on the classification of fast moving, medium moving, and slow moving. 2. Put the spare part at specified location based on the number of frequency of production of each part.
3. Provide the area code on all spare part storage location.
2.3. Proposed Improvement Warehouse Layout Repairment spare part warehouse layout is done by handling the three attributes mentioned in the identification of problems. •
TG6: is the arrangement of spare parts are grouped according to the classification of the flow of fast moving, medium moving, and slow moving. TG6 done in a way to list all parts that are stored in storage and pay attention to the frequency of production of each part. Production frequency is used to determine these parts into the category of fast moving, medium moving, or slow-moving.
•
TG5: the placement of spare parts are standardized, each having a fixed location. TG5 is done by putting a fast moving part on the distance to the nearest major material transfer lines. Part of the moving medium is placed behind a fast moving part. A slow-moving part is placed at the rear, away from the main material removal pathway.
•
TG3: is the process of identification / identify the spare part in a box in storage is easy to do. TG3 is done by giving the area code as described in the proposed warehouse layout so that the identification of goods becomes more efficient.
The following figure is the proposed layout of the warehouse of spare parts:
Figure 1 - Proposed Storage Layout
3. Conclusion Based on the analysis and proposals put forward, then the conclusions of this study are as follows: 1. So the level of employee satisfaction on the performance of the plant as a whole warehouse of service ranged from 69.75% to 87.42%. 2. Attributes that most influence the level of employee satisfaction on service quality of the storage is located in quadrant A and quadrant B.
3. Comparison of simulation results between the standardized settlement arrangement with not standardized settlement arrangement, then obtained a distance of 324m to the efficiency of material handling products Kwalistand with 110mm Square Low production at a frequency of 36. 4. Comparison of simulation results between the layout before it is given area code with the layout after it is given area code, time efficiency is obtained for 3 minutes. Layout that has been given an area code will save you time by 3 minutes for each product search.
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