2008

UNIVERSITAS BINA NUSANTARA Jurusan Tehnik Informatika Skripsi Sarjana Komputer Semester Genap 2007/2008 ANALISIS DAN PERANCANGAN E-APPLICATION UNTUK MANAJEMEN PENGAWASAN KEGIATAN KUNJUNGAN SALESPERSON PADA PT. PHAPROS TBK. Angelina Nirmala Ari Wahyuni Ulfa Meidiana

0800746510 0800781652 0800755124

Kelas/kelompok : 08PAT/05 Abstrak Tujuan penelitian didasarkan pada fakta bahwa PT. Phapros Tbk. mengalami kendala dalam pengawasaan jadwal kunjungan salesperson kepada target dan pendataan hasil kunjungan salesperson. Oleh karena itu, penulisan skripsi ini ditujukan untuk mengatasi kendala yang dimiliki oleh PT. Phapros Tbk. dalam melakukan pengawasan jadwal kunjungan salesperson kepada target dan pendataan hasil kunjungan salesperson tersebut dengan cara merancang dan mengembangkan sebuah e-application pengawasan kunjungan sales person. Metode penelitian yang digunakan terdiri dari metode analisis seperti survei, studi kepustakaan, wawancara, kuesioner, dan metode perancangan. Analisis dan perancangan menggunakan metode analisis berorientasi objek, dengan pendefinisian class diagram, use case, sequence diagram dan activity diagram. Hasil yang dicapai dari penelitian ini adalah perancangan suatu aplikasi pengawasan berbasis web yang dapat membantu para sales manager dan executive reviewer untuk mengawasi kunjungan salesperson mereka dan hasil laporan kunjungan secara terstruktur. Kesimpulan yang dapat diambil setelah dilakukan implementasi adalah, sistem baru ini sangat membantu kinerja salesperson dalam melakukan kunjungan dan kinerja sales manager untuk melakukan pendataan hasil laporan kunjungan para salesperson. Kata kunci : e-application, salesperson, manajemen pengawasan kunjungan.

PRAKATA

Puji dan syukur penulis panjatkan kepada Tuhan Yang maha Esa atas segala rahmat dan karunia-Nya yang telah diberikan kepada penulis, sehingga penyusunan skripsi ini dapat diselesaikan tepat pada waktunya. Skripsi yang berjudul “ANALISIS DAN PERANCANGAN E-APPLICATION UNTUK MANAJEMEN PENGAWASAN KEGIATAN KUNJUNGAN SALESPERSON PADA PT. PHAPROS, TBK.“ ini diajukan sebagai salah satu syarat kelulusan dalam jenjang pendidikan Strata-1 (S1) jurusan Teknik Informatika Universitas Bina Nusantara. Dalam penyusunan skripsi ini penulis mendapat banyak bantuan dari berbagai pihak dan pada kesempatan ini, penulis ingin menyampaikan terima kasih kepada : 1.

Bapak Prof. Dr. Gerardus Polla, M.App.Sc., selaku Rektor Universitas Bina Nusantara Jakarta, yang telah menyediakan fasilitas dan kenyamanan di Universitas Bina Nusantara Jakarta.

2.

Bapak Ir. Sablin Yusuf, M.Sc., M.comp.Sc. selaku Dekan Fakultas Ilmu Komputer Universitas Bina Nusantara Jakarta, yang telah memajukan Fakultas ini menjadi paling unggul diantara Fakultas Ilmu Komputer lainnya

3.

Bapak Fredy Purnomo, S.Kom., M.Kom., selaku Ketua Jurusan Teknik Informatika Fakultas Ilmu Komputer Universitas Bina Nusantara, yang telah membawa Teknik Informatika paling unggul diantara jurusan yang lain.

4.

Bapak Tri Djoko Wahjono, Ir., M.Sc., selaku Dosen Pembimbing yang telah meluangkan waktunya untuk memberikan petunjuk, saran, bimbingan, serta pengarahan yang sangat berharga selama proses penulisan skripsi ini.

5.

Bapak Drs. Haryanto Akt. selaku Direktur Utama PT. Phapros, Tbk. Yang telah memberikan kesempatan dan membantu dalam penyusunan skripsi ini.

6.

Ibu Lumaksi Boediharja selaku Direktur Utama PT. Mitra Integrasi Informatika, Tbk yang telah memberikan kesempatan dan membantu dalam penyusunan skripsi ini.

7.

Bapak Melvin Widodo selaku penanggung jawab dari PT. Mitra Integrasi Informatika, Tbk yang telah memberikan penjelasan mengenai skripsi yang kami susun.

8.

Bapak Sudirwan selaku dosen Sistem Informasi Universitas Bina Nusantara yang telah ikut membantu memberikan masukan dalam pengerjaan skripsi ini.

9.

Orang tua dan segenap keluarga yang telah memberikan dukungan materil dan moril kepada penulis dalam menyelesaikan skripsi ini.

10. Rekan-rekan dari penulis yang tidak dapat disebutkan satu per satu yang secara langsung maupun tidak langsung memberikan bantuan dan dukungan yang sangat berguna dalam penyelesaian skripsi ini. Akhir kata, penulis menyadari sepenuhnya bahwa karya tulis ini masih jauh dari kesempurnaan dan tidak terhindar dari segala kekurangan. Oleh sebab itu, penulis berharap akan menerima kritik dan saran yang dapat membantu perbaikan

skripsi ini. Semoga penyusunan skripsi ini bermanfaat bagi semua pihak dan perkembangan jurusan Teknik Informatika Universitas Bina Nusantara.

Jakarta, Juni 2008

Penulis

DAFTAR ISI

Halaman Judul Luar .......................................................................................................... i Halaman Judul Dalam ....................................................................................................... ii Halaman Persetujuan Hardcover ....................................................................................... iii Abstrak............................................................................................................................... iv Prakata................................................................................................................................ v Daftar Isi ............................................................................................................................ viii Daftar Tabel ...................................................................................................................... xii Daftar Gambar ................................................................................................................... xv Daftar Lampiran ...............................................................................................................xxvi BAB 1

PENDAHULUAN ............................................................................................ 1

1.1 Latar Belakang ................................................................................................. 1 1.2 Ruang Lingkup ................................................................................................ 2 1.3 Tujuan dan Manfaat ......................................................................................... 3 1.4 Metodologi Penulisan ...................................................................................... 4 1.5 Sistematika Penulisan ...................................................................................... 5 BAB 2 2.1

LANDASAN TEORI ...................................................................................... 7 Rekayasa Perangkat Lunak (RPL) .................................................................. 7 2.1.1

Pengertian Perangkat Lunak ................................................................ 7

2.1.2

Pengertian Rekayasa Perangkat Lunak ................................................ 8

2.1.3

Lapisan dalam RPL .............................................................................. 9

2.1.4

Model Proses Software ........................................................................ 10

2.1.5

Analisis dan Perancangan Berorientasi Objek (Object-Oriented Analysis and Design / OOAD) ................................ 12

2.1.6 2.2

2.3

2.4

2.5

Unified Modelling Language (UML) .................................................. 15

Interaksi Manusia dan Komputer (IMK) ........................................................ 23 2.2.1

Pengertian Interaksi Manusia dan Komputer ....................................... 24

2.2.2

Delapan Aturan Emas pada Perancangan Antarmuka ......................... 24

Tools ............................................................................................................... 26 2.3.1

Database .............................................................................................. 26

2.3.2

Bahasa Pemrograman ........................................................................... 30

Internet ............................................................................................................ 34 2.4.1

Sejarah Internet .................................................................................... 34

2.4.2

Layanan yang Disediakan oleh Internet ............................................... 36

Manajemen Pengawasan ................................................................................. 38 2.5.1 Definisi Manajemen Pengawasan ....................................................... 38

BAB 3

ANALISIS DAN PERANCANGAN SISTEM ............................................. 40

3.1 Latar Belakang Perusahaan .............................................................................. 40 3.1.1

Sejarah Perusahaan ............................................................................. 40

3.1.2

Visi dan Misi Perusahaan .................................................................... 41

3.1.3

Struktur Organisasi Perusahaan .......................................................... 42

3.1.4

Tugas dan Wewenang ......................................................................... 43

3.2 Sistem yang Sedang Berjalan ........................................................................... 44 3.3 Analisis Kuesioner ............................................................................................ 46 3.4 Identifikasi Permasalahan ................................................................................. 55 3.5 Usulan Pemecahan Masalah ............................................................................. 56

3.6 Perancangan Perangkat Lunak ......................................................................... 58 3.6.1

Class Diagram .................................................................................... 58

3.6.2

Use Case Diagram .............................................................................. 59

3.6.3

Activity Diagram ................................................................................. 63

3.6.4

Sequence Diagram .............................................................................. 86

3.6.5

Deployment Diagram .......................................................................... 111

3.6.6

Component Diagram ........................................................................... 112

3.6.7

Rancangan Database .......................................................................... 112

3.6.8

Normalisasi ......................................................................................... 138

3.6.9

Struktur Menu ..................................................................................... 141 3.6.9.1 Struktur Menu User .............................................................. 142 3.6.9.2 Struktur Menu Admin .......................................................... 143

3.6.10 Rancangan Layar ................................................................................. 143 3.6.10.1 Perancangan Layar Menu Utama ......................................... 144 3.6.10.2 Rancangan Layar Halaman Admin dan Sales Manager ....... 147 3.7 BAB 4

Spesifikasi Proses ............................................................................................ 181 IMPLEMENTASI DAN EVALUASI ........................................................... 211

4.1 Implementasi Sistem ........................................................................................ 211 4.1.1

Spesifikasi Kebutuhan Hardware ....................................................... 211

4.1.2

Spesifikasi Kebutuhan Software ......................................................... 212

4.1.3

Spesifikasi Kebutuhan Jaringan (Network) ......................................... 214

4.2 Petunjuk Instalasi Sistem .................................................................................. 215 4.3 Petunjuk Penggunaan Aplikasi ......................................................................... 216 4.3.1

Menu Log Out ..................................................................................... 300

4.4 Evaluasi Sistem ................................................................................................ 300

BAB 5

4.4.1

Evaluasi Sistem Berdasarkan Kuesioner ............................................. 300

4.4.2

Evaluasi User Interface ....................................................................... 309

KESIMPULAN DAN SARAN ....................................................................... 311

5.1 Kesimpulan ....................................................................................................... 311 5.2 Saran ................................................................................................................. 312 DAFTAR PUSTAKA ...................................................................................................... 313 RIWAYAT HIDUP ......................................................................................................... 316 LAMPIRAN – LAMPIRAN

DAFTAR TABEL

Tabel 2.1 : Notasi Component Diagram ............................................................................ 22 Tabel 2.2 : Notasi Deployment Diagram .......................................................................... 23 Tabel 3.1 : Tabel Pertanyaan Kuesioner Nomor 1 ............................................................ 46 Tabel 3.2 : Tabel Pertanyaan Kuesioner Nomor 2 ............................................................ 47 Table 3.3 : Tabel Pertanyaan Kuesioner Nomor 3 ............................................................ 48 Tabel 3.4 : Tabel Pertanyaan Kuesioner Nomor 4 ............................................................ 49 Tabel 3.5 : Tabel Pertanyaan Kuesioner Nomor 5 ............................................................ 50 Tabel 3.6 : Tabel Pertanyaan Kuesioner Nomor 6 ............................................................ 51 Tabel 3.7 : Tabel Pertanyaan Kuesioner Nomor 7 ............................................................ 52 Tabel 3.8 : Tabel Pertanyaan Kuesioner Nomor 8 ............................................................ 53 Tabel 3.9 : Tabel Pertanyaan Kuesioner Nomor 9 ............................................................ 54 Tabel 3.10 : Deskripsi Use Case Admin ........................................................................... 60 Tabel 3.11 : Deskripsi Use Case Sales Manager............................................................... 61 Tabel 3.12 : Deskripsi Use Case Executive Reviewer ....................................................... 62 Tabel 3.13 : MsUser .......................................................................................................... 113 Tabel 3.14 : MsAccessGroup ............................................................................................ 114 Tabel 3.15 : MsAddressTarget .......................................................................................... 115 Tabel 3.16 : MsApplication .............................................................................................. 116 Tabel 3.17 : MsCallType .................................................................................................. 117 Tabel 3.18 : MsCoverageArea .......................................................................................... 118 Tabel 3.19 : MsCurrency .................................................................................................. 119

Tabel 3.20 : MsDistributor ................................................................................................ 120 Tabel 3.21 : MsDoctor ...................................................................................................... 121 Tabel 3.22 : MsLeaveType ............................................................................................... 122 Tabel 3.23 : MsModul ....................................................................................................... 123 Tabel 3.24 : MsOutlet ....................................................................................................... 124 Tabel 3.25 : MsOutletType ............................................................................................... 125 Tabel 3.26 : MsProduct ..................................................................................................... 126 Tabel 3.27 : MsProductType ............................................................................................. 127 Tabel 3.28 : MsSpecialist .................................................................................................. 128 Tabel 3.29 : MsSubCoverageArea .................................................................................... 129 Tabel 3.30 : MsTeam ........................................................................................................ 130 Tabel 3.31 : MsTitle .......................................................................................................... 131 Tabel 3.32 : TrAccessApplication .................................................................................... 132 Tabel 3.33 : TrCall ............................................................................................................ 133 Tabel 3.34 : TrCallDetail .................................................................................................. 134 Tabel 3.35 : TrLeave ......................................................................................................... 135 Tabel 3.36 : TrPlanCall ..................................................................................................... 136 Tabel 3.37 : TrProductStdPrice ......................................................................................... 137 Tabel 3.38 : TrTeam ......................................................................................................... 138 Tabel 4.1 : Tabel Pertanyaan Kuesioner Nomor 1 ............................................................ 301 Tabel 4.2 : Tabel Pertanyaan Kuesioner Nomor 2 ............................................................ 302 Tabel 4.3 : Tabel Pertanyaan Kuesioner Nomor 3 ............................................................ 303 Tabel 4.4 : Tabel Pertanyaan Kuesioner Nomor 4 ............................................................ 304 Tabel 4.5 : Tabel Pertanyaan Kuesioner Nomor 5 ............................................................ 305

Tabel 4.6 : Tabel Pertanyaan Kuesioner Nomor 6 ............................................................ 306 Tabel 4.7 : Tabel Pertanyaan Kuesioner Nomor 7 ............................................................ 307 Tabel 4.8 : Tabel Pertanyaan Kuesioner Nomor 8 ............................................................ 308

DAFTAR GAMBAR

Gambar 2.1 : Lapisan Rekayasa Perangkat Lunak ........................................................... 9 Gambar 2.2 : Waterfall Model .......................................................................................... 10 Gambar 2.3 : Class Diagram ............................................................................................ 16 Gambar 2.4 : Object Diagram .......................................................................................... 16 Gambar 2.5 : Use Case Diagram ...................................................................................... 17 Gambar 2.6 : Statechart Diagram ..................................................................................... 18 Gambar 2.7 : Activity Diagram ......................................................................................... 19 Gambar 2.8 : Sequence Diagram ...................................................................................... 20 Gambar 2.9 : Collaboration Diagram ............................................................................... 21 Gambar 2.10 : Component Diagram ................................................................................. 21 Gambar 2.11 : Deployment Diagram ................................................................................ 23 Gambar 2.12 : Sistem Data Modeling ............................................................................... 28 Gambar 3.1 : Struktur Organisasi PT. Phapros Tbk. ........................................................ 42 Gambar 3.2 : Diagram Pie Kuesioner Nomor 1 ................................................................ 46 Gambar 3.3 : Diagram Pie Kuesioner Nomor 2 ................................................................ 47 Gambar 3.4 : Diagram Pie Kuesioner Nomor 3 ................................................................ 48 Gambar 3.5 : Diagram Pie Kuesioner Nomor 4 ................................................................ 49 Gambar 3.6 : Diagram Pie Kuesioner Nomor 5 ................................................................ 50 Gambar 3.7 : Diagram Pie Kuesioner Nomor 6 ................................................................ 51 Gambar 3.8 : Diagram Pie Kuesioner Nomor 7 ................................................................ 52 Gambar 3.9 : Diagram Pie Kuesioner Nomor 8 ................................................................ 53

Gambar 3.10 : Diagram Pie Kuesioner Nomor 9 .............................................................. 54 Gambar 3.11 : Sistem Class Diagram .............................................................................. 58 Gambar 3.12 : Sistem Use Case Diagram ........................................................................ 59 Gambar 3.13 : Activity Diagram Log in User ................................................................... 63 Gambar 3.14 : Activity Diagram Jadwal Kunjungan ....................................................... 64 Gambar 3.15 : Activity Diagram Edit Call Activity .......................................................... 65 Gambar 3.16 : Activity Diagram Edit Leave Activity ........................................................ 66 Gambar 3.17 : Activity Diagram Edit Employee Data ...................................................... 67 Gambar 3.18 : Activity Diagram Edit Product Data ........................................................ 68 Gambar 3.19 : Activity Diagram Edit Doctor Data .......................................................... 69 Gambar 3.20 : Activity Diagram Edit Outlet Data ........................................................... 70 Gambar 3.21 : Activity Diagram Edit Distributor Data ................................................... 71 Gambar 3.22 : Activity Diagram Edit Team Data ............................................................ 72 Gambar 3.23 : Activity Diagram Edit Access Group ........................................................ 73 Gambar 3.24 : Activity Diagram Edit Modul .................................................................... 74 Gambar 3.25 : Activity Diagram Edit Application ............................................................ 75 Gambar 3.26 : Activity Diagram Edit Access Application ................................................ 76 Gambar 3.27 : Activity Diagram Edit Product Type ......................................................... 77 Gambar 3.28 : Activity Diagram Edit Currency ............................................................... 78 Gambar 3.29 : Activity Diagram Edit Title ....................................................................... 79 Gambar 3.30 : Activity Diagram Edit Specialist ............................................................... 80 Gambar 3.31 : Activity Diagram Edit Address Target ...................................................... 81 Gambar 3.32 : Activity Diagram Edit Outlet Type ............................................................ 82 Gambar 3.33 : Activity Diagram Edit Call Type ............................................................... 83

Gambar 3.34 : Activity Diagram Edit Leave Type ............................................................ 84 Gambar 3.35 : Activity Diagram View Report .................................................................. 85 Gambar 3.36 : Sequence Diagram Log In User ................................................................ 86 Gambar 3.37 : Sequence Diagram Edit Coverage ............................................................ 87 Gambar 3.38 : Sequence Diagram Edit Product ............................................................... 88 Gambar 3.39 : Sequence Diagram Edit Employee Data ................................................... 89 Gambar 3.40 : Sequence Diagram Edit Team Data ......................................................... 90 Gambar 3.41 : Sequence Diagram Edit Doctor Data ....................................................... 91 Gambar 3.42 : Sequence Diagram Edit Outlet Data ........................................................ 92 Gambar 3.43 : Sequence Diagram Edit Distributor Data ................................................ 93 Gambar 3.44 : Sequence Diagram Edit Access Group ..................................................... 94 Gambar 3.45 : Sequence Diagram Edit Modul ................................................................. 95 Gambar 3.46 : Sequence Diagram Edit Application ......................................................... 96 Gambar 3.47 : Sequence Diagram Edit Access Application ............................................. 97 Gambar 3.48 : Sequence Diagram Edit Call Plan ............................................................ 98 Gambar 3.49 : Sequence Diagram Edit Call Activity ....................................................... 99 Gambar 3.50 : Sequence Diagram Edit Call Detail .......................................................... 100 Gambar 3.51 : Sequence Diagram Edit Leave Activity ..................................................... 101 Gambar 3.52 : Sequence Diagram Edit Product Type ...................................................... 102 Gambar 3.53 : Sequence Diagram Edit Currency ............................................................ 103 Gambar 3.54 : Sequence Diagram Edit Title .................................................................... 104 Gambar 3.55 : Sequence Diagram Edit Specialist ............................................................ 105 Gambar 3.56 : Sequence Diagram Edit Address Target ................................................... 106 Gambar 3.57 : Sequence Diagram Edit Outlet Type ......................................................... 107

Gambar 3.58 : Sequence Diagram Edit Call Type ............................................................ 108 Gambar 3.59 : Sequence Diagram Edit Leave Type ......................................................... 109 Gambar 3.60 : Sequence Diagram View Report ............................................................... 110 Gambar 3.61 : Deployment Diagram ................................................................................ 111 Gambar 3.62 : Component Diagram ................................................................................. 112 Gambar 3.63 : Struktur Menu Sales Manager .................................................................. 142 Gambar 3.64 : Struktur Menu Executive Reviewer ........................................................... 142 Gambar 3.65 : Struktur Menu Admin ............................................................................... 143 Gambar 3.66 : Rancangan Layar Halaman Utama Log In ................................................ 144 Gambar 3.67 : Rancangan layar Halaman Utama Log In ................................................. 145 Gambar 3.68 : Rancangan Layar Halaman Utama Admin ............................................... 145 Gambar 3.69 : Rancangan Layar Halaman Utama Sales Manager .................................. 146 Gambar 3.70 : Rancangan Layar Halaman Utama Executive Reviewer ........................... 146 Gambar 3.71 : Rancangan Layar Halaman General ......................................................... 147 Gambar 3.72 : Rancangan Layar Halaman Coverage ....................................................... 148 Gambar 3.73 : Rancangan Layar Halaman Add Coverage Area ...................................... 148 Gambar 3.74 : Rancangan Layar Halaman Update Coverage Area ................................. 149 Gambar 3.75 : Rancangan Layar Halaman Sub Coverage Area ....................................... 149 Gambar 3.76 : Rancangan Layar Halaman Add Sub Coverage Area ............................... 150 Gambar 3.77 : Rancangan Layar Halaman Update Sub Coverage Area .......................... 150 Gambar 3.78 : Rancangan Layar Halaman Product ......................................................... 151 G151ambar 3.79 : Rancangan Layar Halaman Add Product ............................................ 151 Gambar 3.80 : Rancangan Layar Halaman Update Product ............................................ 152 Gambar 3.81 : Rancangan Layar Halaman Standard Price .............................................. 152

Gambar 3.82 : Rancangan Layar Halaman Add Standard Price ...................................... 153 Gambar 3.83 : Rancangan Layar Halaman Update Standard Price ................................. 153 Gambar 3.84 : Rancangan Layar Halaman User Information .......................................... 154 Gambar 3.85 : Rancangan Layar Halaman Add User ....................................................... 154 Gambar 3.86 : Rancangan Layar Halaman Update User .................................................. 155 Gambar 3.87 : Rancangan Layar Halaman Team ............................................................. 155 Gambar 3.88 : Rancangan Layar Halaman Add Team ...................................................... 156 Gambar 3.89 : Rancangan Layar Halaman Update Team ................................................ 156 Gambar 3.90 : Rancangan Layar Halaman Doctor ........................................................... 157 Gambar 3.91 : Rancangan Layar Halaman Add Doctor ................................................... 157 Gambar 3.92 : Rancangan Layar Halaman Update Doctor .............................................. 158 Gambar 3.93 : Rancangan Layar Halaman Outlet ............................................................ 158 Gambar 3.94 : Rancangan Layar Halaman Add Outlet ..................................................... 159 Gambar 3.95 : Rancangan Layar Halaman Update Outlet ............................................... 159 Gambar 3.96 : Rancangan Layar Halaman Distributor .................................................... 160 Gambar 3.97 : Rancangan Layar Halaman Add Distributor ............................................. 160 Gambar 3.98 : Rancangan Layar Halaman Update Distributor ....................................... 161 Gambar 3.99 : Rancangan Layar Halaman Access Group ................................................ 161 Gambar 3.100 : Rancangan Layar Halaman Add Access Group ...................................... 162 Gambar 3.101 : Rancangan Layar Halaman Update Access Group ................................. 162 Gambar 3.102 : Rancangan Layar Halaman Modul .......................................................... 163 Gambar 3.103 : Rancangan Layar Halaman Add Modul .................................................. 163 Gambar 3.104 : Rancangan Layar Halaman Update Modul ............................................. 164 Gambar 3.105 : Rancangan Layar Halaman Application ................................................. 164

Gambar 3.106 : Rancangan Layar Halaman Add Application .......................................... 165 Gambar 3.107 : Rancangan Layar Halaman Update Application ..................................... 165 Gambar 3.108 : Rancangan Layar Halaman Add Access Application .............................. 166 Gambar 3.109 : Rancangan Layar Halaman Activity ........................................................ 166 Gambar 3.110 : Rancangan Layar Halaman Call ............................................................. 167 Gambar 3.111 : Rancangan Layar Halaman Add Call Plan ............................................. 167 Gambar 3.112 : Rancangan Layar Halaman Update Call Plan ........................................ 168 Gambar 3.113 : Rancangan Layar Halaman Call Detail .................................................. 168 Gambar 3.114 : Rancangan Layar Halaman Add Call Detail ........................................... 169 Gambar 3.115 : Rancangan Layar Halaman Leave Activity ............................................. 169 Gambar 3.116 : Rancangan Layar Halaman Add Leave Activity ...................................... 170 Gambar 3.117 : Rancangan Layar Halaman Menu Parameter ......................................... 170 Gambar 3.118 : Rancangan Layar Halaman Product Type .............................................. 171 Gambar 3.119 : Rancangan Layar Halaman Add Product Type ....................................... 171 Gambar 3.120 : Rancangan Layar Halaman Update Product Type .................................. 172 Gambar 3.121 : Rancangan Layar Halaman Currency ..................................................... 172 Gambar 3.122 : Rancangan Layar Halaman Add Currency .............................................. 173 Gambar 3.123 : Rancangan Layar Halaman Title ............................................................. 173 Gambar 3.124 : Rancangan Layar Halaman Add Title ..................................................... 174 Gambar 3.125 : Rancangan Layar Halaman Specialist ..................................................... 174 Gambar 3.126 : Rancangan Layar Halaman Add Specialist ............................................. 175 Gambar 3.127 : Rancangan Layar Halaman Address Target ............................................ 175 Gambar 3.128 : Rancangan Layar Halaman Add Address Target .................................... 176 Gambar 3.129 : Rancangan Layar Halaman Update Address Target ............................... 176

Gambar 3.130 : Rancangan Layar Halaman Outlet Type ................................................. 177 Gambar 3.131 : Rancangan Layar Halaman Add Outlet Type ......................................... 177 Gambar 3.132 : Rancangan Layar Halaman Update Outlet Type ..................................... 178 Gambar 3.133 : Rancangan Layar Halaman Call Type .................................................... 178 Gambar 3.134 : Rancangan Layar Halaman Add Call Activity Type ................................ 179 Gambar 3.135 : Rancangan Layar Halaman Update Call Activity Type .......................... 179 Gambar 3.136 : Rancangan Layar Halaman Leave Activity ............................................. 180 Gambar 3.137 : Rancangan Layar Halaman Update Leave Activity Type ........................ 180 Gambar 3.138 : Rancangan Layar Halaman Add Leave Activity Type ............................. 181 Gambar 4.1 : Topologi Jaringan Yang Dibutuhkan .......................................................... 215 Gambar 4.2 : Tampilan Layar XAMPP 1.5.0 Control Panel ............................................ 216 Gambar 4.3 : Tampilan Layar Log In ............................................................................... 217 Gambar 4.4 : Tampilan Layar Log In jika Gagal .............................................................. 218 Gambar 4.5 : Tampilan Layar Utama Admin ................................................................... 219 Gambar 4.6 : Tampilan Layar Utama Sales Manager ...................................................... 220 Gambar 4.7 : Tampilan Layar Utama General ................................................................. 221 Gambar 4.8 : Tampilan Layar Utama Coverage Area ...................................................... 222 Gambar 4.9 : Tampilan Layar Utama Add Coverage Area .............................................. 223 Gambar 4.10 : Tampilan Layar Utama Update Coverage Area ....................................... 224 Gambar 4.11 : Tampilan Layar Sub Coverage Area ......................................................... 225 Gambar 4.12 : Tampilan Layar Add Sub Coverage Area ................................................. 226 Gambar 4.13 : Tampilan Layar Product Description ....................................................... 227 Gambar 4.14 : Tampilan Layar Add Product Description ................................................ 228 Gambar 4.15 : Tampilan Layar Update Product Description .......................................... 229

Gambar 4.16 : Tampilan Layar Standard Price ................................................................ 230 Gambar 4.17 : Tampilan Layar Add Standard Price ........................................................ 231 Gambar 4.18 : Tampilan Layar Update Standard Price ................................................... 232 Gambar 4.19 : Tampilan Layar Update User Information ............................................... 233 Gambar 4.20 : Tampilan Layar Add User ......................................................................... 234 Gambar 4.21 : Tampilan Layar Update User ................................................................... 235 Gambar 4.22 : Tampilan Layar Team Information ........................................................... 236 Gambar 4.23 : Tampilan Layar Add Team ........................................................................ 237 Gambar 4.24 : Tampilan Layar Update Team .................................................................. 238 Gambar 4.25 : Tampilan Layar Doctor ............................................................................. 239 Gambar 4.26 : Tampilan Layar Add Doctor ..................................................................... 240 Gambar 4.27 : Tampilan Layar Update Team .................................................................. 241 Gambar 4.28 : Tampilan Layar Outlet .............................................................................. 242 Gambar 4.29 : Tampilan Layar Add Outlet ....................................................................... 243 Gambar 4.30 : Tampilan Layar Update Outlet ................................................................. 244 Gambar 4.31 : Tampilan Layar Menu Configuration ....................................................... 245 Gambar 4.32 : Tampilan Layar Access Group .................................................................. 246 Gambar 4.33 : Tampilan Layar Add Access Group .......................................................... 247 Gambar 4.34 : Tampilan Layar Update Access Group ..................................................... 248 Gambar 4.35 : Tampilan Layar Modul ............................................................................. 249 Gambar 4.36 : Tampilan Layar Add Modul ...................................................................... 250 Gambar 4.37 : Tampilan Layar Update Modul ................................................................. 251 Gambar 4.38 : Tampilan Layar Application ..................................................................... 252 Gambar 4.39 : Tampilan Layar Add Application .............................................................. 253

Gambar 4.40 : Tampilan Layar Update Application ........................................................ 254 Gambar 4.41 : Tampilan Layar Access Group .................................................................. 255 Gambar 4.42 : Tampilan Layar Menu Activity .................................................................. 256 Gambar 4.43 : Tampilan Layar Call Plan ........................................................................ 257 Gambar 4.44 : Tampilan Layar Add Call Plan ................................................................. 258 Gambar 4.45 : Tampilan Layar Update Call Plan ............................................................ 259 Gambar 4.46 : Tampilan Layar Call ................................................................................. 260 Gambar 4.47 : Tampilan Layar Update Call .................................................................... 261 Gambar 4.48 : Tampilan Layar Add Call .......................................................................... 262 Gambar 4.49 : Tampilan Layar Call Detail ...................................................................... 263 Gambar 4.50 : Tampilan Layar Add Call Detail ............................................................... 264 Gambar 4.51 : Tampilan Layar Leave .............................................................................. 265 Gambar 4.52 : Tampilan Layar Update Leave .................................................................. 266 Gambar 4.53 : Tampilan Layar Add Leave ....................................................................... 267 Gambar 4.54 : Tampilan Layar Menu Parameter ............................................................. 268 Gambar 4.55 : Tampilan Layar Product Type .................................................................. 269 Gambar 4.56 : Tampilan Layar Add Product Type ........................................................... 270 Gambar 4.57 : Tampilan Layar Update Product Type ..................................................... 271 Gambar 4.58 : Tampilan Layar Currency ......................................................................... 272 Gambar 4.59 : Tampilan Layar Add Currency ................................................................. 273 Gambar 4.60 : Tampilan Layar Update Currency ............................................................ 274 Gambar 4.61 : Tampilan Layar Title ................................................................................. 275 Gambar 4.62 : Tampilan Layar Add Employee Title ........................................................ 276 Gambar 4.63 : Tampilan Layar Update Title .................................................................... 277

Gambar 4.64 : Tampilan Layar Speciality ........................................................................ 278 Gambar 4.65 : Tampilan Layar Add Speciality ................................................................. 279 Gambar 4.66 : Tampilan Layar Update Speciality ........................................................... 280 Gambar 4.67 : Tampilan Layar Address Target ............................................................... 281 Gambar 4.68 : Tampilan Layar Add Address Target ........................................................ 282 Gambar 4.69 : Tampilan Layar Update Address Target ................................................... 283 Gambar 4.70 : Tampilan Layar Outlet Type ..................................................................... 284 Gambar 4.71 : Tampilan Layar Add Outlet Type .............................................................. 285 Gambar 4.72 : Tampilan Layar Update Outlet Type ........................................................ 286 Gambar 4.73 : Tampilan Layar Call Activity Type ........................................................... 287 Gambar 4.74 : Tampilan Layar Add Call Activity Type .................................................... 288 Gambar 4.75 : Tampilan Layar Update Call Activity Type .............................................. 289 Gambar 4.76 : Tampilan Layar Menu Report ................................................................... 290 Gambar 4.77 : Tampilan Layar Report Call’s Realization ............................................... 291 Gambar 4.78 : Hasil Print Report Call’s Realization ........................................................ 292 Gambar 4.79 : Tampilan Layar Report Call Detail .......................................................... 293 Gambar 4.80 : Hasil Print Report Call Detail ................................................................... 294 Gambar 4.81 : Tampilan Layar Report Product Selling ................................................... 295 Gambar 4.82 : Hasil Print Report Product’s Selling ........................................................ 296 Gambar 4.83 : Tampilan Layar Report Leave’s Detail ..................................................... 297 Gambar 4.84 : Hasil Print Report Leave’s Detail .............................................................. 298 Gambar 4.85 : Salah Satu Tampilan Layar Look Up ........................................................ 299 Gambar 4.86 : Evaluasi Hasil Kuesioner 1 ....................................................................... 301

Gambar 4.87 : Evaluasi Hasil Kuesioner 2 ....................................................................... 302 Gambar 4.88 : Evaluasi Hasil Kuesioner 3 ....................................................................... 303 Gambar 4.89 : Evaluasi Hasil Kuesioner 4 ....................................................................... 304 Gambar 4.90 : Evaluasi Hasil Kuesioner 5 ....................................................................... 305 Gambar 4.91 : Evaluasi Hasil Kuesioner 6 ....................................................................... 306 Gambar 4.92 : Evaluasi Hasil Kuesioner 7 ....................................................................... 307 Gambar 4.93 : Evaluasi Hasil Kuesioner 8 ....................................................................... 308

DAFTAR LAMPIRAN

Lampiran 1 : Kuesioner ...................................................……………………………L -1 Lampiran 2 : Kuesioner ...................................................……………………………L -4