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APPENDIX A Interview with CV ABC
With General Manager of CV ABC Q: What do you do as the General Manager? A: My job is to ensure that every step of activities in the company is going well. That include in preparing a new product, purchasing material, production, and sell the product to the end user.
Q: How is the current business process? A: First, it starts from the research and development department. They research and design a new product and send it to the marketing. The marketing analyze it and decide whether it is follow the trend and prepare a promotion plan. Then the production will create a sample and calculate the material needed to produce the product. The purchasing department will receive the material list and then find suppliers to buy the material from. The material may be send directly to the outsource factory or to our warehouse inventory. When the factory receive the sample or design and the materials, they start manufacture it. The finished product is send to the warehouse inventory. Then we use shipping agent or distributor to send the product to the branch stores all around Indonesia. Finally, the end user can buy the product from the stores.
104 Q: Is there any IT system within the company? If there is one, explain how does it work? A: No, there is no IT system. We use paper based system to save any information all through the business process. Q: Is there any problem with the current system? A: It is really hard to query some information from the storage. Some information also might have lost along the way. That is why the current system is very risky. Moreover, since we use a lot of paper, it is also expensive. Sharing information also takes too much time and make the decision may be too late to occur. Finally, there are many data redundancy that occur in the information storage. Thus, the current system is somewhat unreliable and not very effective and efficient. Q: Why would you want to implement an information system? A: Of course, it is to eliminate the problem I just said before. Furthermore, we also expect that all transactions can be updated in real time. Q: How many department the company have? Who is responsible for each department? A: There are many departments, but they are four managers that are responsible for each department. There are the Procurement manager who responsible in procurement of the product, the research and development manager who responsible for researching new products, the marketing manager who responsible in promotion and marketing the new products, and lastly, the finance and accounting manager which responsible of any transactions between supplier or the customer
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Q: What should the new system look like? A: the system should be easy to use and simple to make the training for the user easier and not really expensive.
With Procurement Manager Q: What is your job description? A: I responsible for planning, coordination, and the actualization of any activities of production that needed for the company. The activities include purchasing, warehousing, delivery, and inventory that may support the company to achieve the goal that has been decided.
Q: Is there any problem with the current system? A: the current system has many disadvantages. It takes to long to get the information from the stores whether they need more inventory or not. Furthermore, Human errors often occur in inventory management which sometimes makes the production delays and many more. Q: What would you like with the computerized system? A: to update the inventory in the warehouse and the store in real time. So we can decide swiftly and accurately. Thus, we can minimize the delay in production and delivery to the stores. Q: What features would you like with the new system? A: to calculate the materials needed for the production and its cost. And to see the status of the production that may occur in real time. If the production is finished it
106 should trigger and warn us that the product is finished and ready to be through quality control and finally delivered to the stores.
APPENDIX B Procedures for CV ABC 1. Procedures inside the company
Figure 24 Procedure Creating to launching sample
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108
Figure 25 Procedure Production of new product
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Figure 26 Production of repeat (old) product
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Figure 27 Procedures for production in R&D
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Figure 28 Procedure of issuing Purchase Order
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2.
Procedure for production
Figure 29 Procedure of material delivery from warehouse to factory
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Figure 30 Procedure of material delivery from supplier to factory
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PPIC
Pabrik
Cost Accounting
Mulai
Bon Bahan
Bon Bahan 3X
Spec Produksi
Bon Bahan 1
2X
3
Spec Produksi
2 1
2 Catat
Laporan Pemakaian Bahan per Order (LPB/O)
Setiap akhir produksi per order, berdasarkan Bon Bahan dan Spec, buat
Kartu Stock Cek fisik barang di gudang pabrik, kemudian buat
Bukti Retur Pemakaian Bahan (BRPB) 1,2
Laporan Pemakaian Bahan per Order
Bukti Retur Pemakaian Bahan (BRPB) 3X
2
Dianalisa
3 Bagian produksi menyiapkan sisa bahan yg akan dikembalikan ke Gudang (Pusat) & tanda tangani BRPB
Bukti Retur Pemakaian Bahan (BRPB) 1
Bukti Retur Pemakaian Bahan (BRPB) 1
Catat dinput dalam job Cost Sheet Bahan Kartu Stock
Verifikasi / Posting Catat
Bukti Retur Pemakaian Bahan (BRPB) 1
Selesai
Kartu Inventory
Bahan Bukti Retur Pemakaian Bahan (BRPB) 1
Figure 31 Procedure of using material in factory
115 PP3.10 Prosedur Pengiriman barang melalui ekspedisi Penerima Barang
Sales Support
Ekspedisi
Gudang Pusat
Mulai
Surat Jalan Berdasarkan konfirmasi dari Sales Support menyiapkan barang &SJ
Sales Support memilih ekspedisi yg berkategori murah, cepat ,aman, dan bergaransi
1,2,3
Barang Surat Jalan
Sesuai kategori/ tidak?
4X 4
Tidak
Cari lagi
Ya Konfirmasi ke Gudang Cabang
SJ ditandatangani, kemudian barang, SJ lembar ke -2 & invoice diserahkan ke , lembar ke-1 dikembalikan ke Gudang,lembar ke-3 diarsip
Barang
Surat Jalan Surat Jalan lembar ke-1 diserahkan ke Marketing
Surat Jalan 1
1
Surat Jalan Surat Jalan 2 2
Barang Barang
Selesai
Figure 32 Procedure of Product delivery by shipping agent
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Figure 33 Procedure of product delivery to Branch Store by shipping agent
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3.
Procedure in branch store to customer
Figure 34 Procedure of ‘konsi’ product sales
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Toko
Surat Pesanan (SP)
Delivery Order (DO) Toko 1,2
Surat Pesanan (SP)
Mulai
Membuat SP sesuai dengan kebutuhan barang
Marketing
Salesman/SPG
Bekerja sama dengan Sales Support untuk mengecek posisi stok dan sesuai dgn Permintaan (SP), buat
Gudang Cabang/ Pusat
Account Receivable
Delivery Order (DO) Toko
Surat Jalan Toko 1 1
Menyiapkan barang kemudian buat
DO Toko diotorisasi oleh Pimpinan Tertinggi Cabang
Surat Jalan Toko 4x
Delivery Order (DO) Toko 3X Via Telp/Fax
Selesai
Delivery Order (DO) Toko 3X
4 2 Surat Jalan Toko
3
1,2,3
Barang Barang dan Surat Jalan lembar ke 1,2,3 diserahkan ke ekspedisi, ditandatangani. Kemudian lembar ke-1 dikembalikan, barang&lembar ke-2 beserta invoice diserahkan ke Toko, dan lembar ke-3 diarsip oleh ekspedisi
Lihat Prosedur Pengiriman melalui Ekspedisi
Surat Jalan Toko
Surat Jalan Toko
1
DO = Delivery Order
Figure 35 Procedure of ‘putus’ product sales
1
119 PC3.8 PROSEDUR PENJUALAN DEPARTMENT STORE SAMPAI DENGAN PEMBUATAN LAPORAN PENJUALAN
Konsumen
Sales Support
SPG
Accounting
Mulai
Siapkan barang, kemudian buat
Daily/ Monthly Report
Laporan Penjualan / DS
Nota DS + barcode
Laporan Posisi Stok 2
Nota DS 2x 2
Selesai
diinput dengan scanner
Nota DS Nota DS
1
Buat
1
Barang Barang
Laporan Penjualan / DS
Pada akhir hari/ bulan
Laporan Posisi Stok Berdasarkan nota DS lembar ke-2 yg telah ditempelkan barcode, buat
tdk diinput
- Dicocokan hasil opname SPG - Dicocokan dengan SPG, memberitahukan apabila terjadi masalah
Daily/Monthly Report Buat
Daily/ Monthly Report
Laporan Hasil Verifikasi
Nota DS + barcode 2
Laporan Penjualan / DS
DS = Department Store
Laporan Posisi Stok
Figure 36 Procedure of sales to making sales report
CURRICULUM VITAE Name
: Otniel Nehemia Gozali
Sex
: Male
Status
: Single.
Country/Place of birth : Jakarta. Indonesia Date of birth
: March 10th 1986
Religion
: Christian
Citizenship
: Indonesian
Address
: Apartment Senayan Residences 11th floor, Type B2 South Jakarta
Mobile Phone
: 081-806046513
E-mail
:
[email protected]
EDUCATION BACKGROUND
•
Elementary School, Kemurnian II. Jakarta (1992-1998)
•
Junior High School, Sekolah Pelita Harapan, Sentul (1998-2001)
•
Senior High School, IPEKA High School, Jakarta (2001-2003)
•
College, Coquitlam College, Vancouver, Canada (2004-2005)
•
University, Major in Information System, Bina Nusantara International, Jakarta (2005-present)
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WORK EXPERIENCE August '08 – January '09
BINUS INTERNATIONAL Teaching assistant for Business Process and Modeling and Simulation
121
