Lampiran 1 Daftar Pertanyaan
ANALISIS PENGARUH KEBIJAKAN PERKREDITAN TERHADAP TINGKAT PERMINTAAN KREDIT PADA BANK BUMN DI SUMATERA UTARA (STUDI KASUS PADA PT. BANK RAKYAT INDONESIA (PERSERO) CABANG LUBUK PAKAM)
A. Identitas Responden 1. Nomor Responden
:
2. Nama debitur/calon debitur
:
3. Nama badan usaha
:
4. Lokasi/alamat
:
5. Jenis Usaha
:
6. Jumlah Kredit
:
7. Suku Bunga
:
B. Petunjuk Pengisian Kuesioner dibawah ini berisi pertanyaan tentang bagaimana persepsi debitur/calon debitur terhadap standar operasional perkreditan bank. Pada masingmasing bagian terdapat beberapa pertanyaan dengan lima pilihan jawaban. Dalam kuesioner ini tidak ada jawaban yang benar atau salah, pilihlah jawaban yang paling sesuai dengan pendapat anda dengan cara memberikan tanda silang (X) pada huruf pilihan anda, dengan jawaban pilihan: a. = Nilai 5 b. = Nilai 4 c. = Nilai 3 d. = Nilai 2 e. = Nilai 1
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C. Kebijakan Kredit 1. Menurut Bapak/ibu apakah suku bunga kredit yang ditetapkan oleh PT. Bank Rakyat Indonesia (Persero) Tbk Cabang Lubuk Pakam sudah sesuai dengan harapan Bapak/ibu? a. Sangat Sesuai (5)
b. Sesuai (4)
c. Cukup sesuai (3)
d. Tidak Sesuai (2)
e. Sangat tidak sesuai (1)
Jelaskan:............................................................................................................... .............................................................................................................................. 2. Menurut Bapak/ibu apakah tingkat suku bunga yang berlaku saat ini sudah dapat membantu sektor mikro, kecil, dan menengah (UMKM) dalam mengembangkan usahanya? a. Sangat Membantu(5) b.Sudah Membantu(4) c. Cukup Membantu (3) d. Belum Membantu(2)
e. Tidak Berpengaruh (1)
Jelaskan:............................................................................................................... .............................................................................................................................. 3. Menurut Bapak/ibu apakah plafond kredit yang ditetapkan oleh PT.Bank Rakyat Indonesia (Persero) Tbk Cabang Lubuk Pakam sesuai dengan bidang usaha bapak/ibu? a. Sangat Sesuai (5)
b. Sesuai (4)
c. Cukup sesuai (3)
d. Tidak Sesuai (2)
e. Sangat tidak sesuai (1)
Jelaskan:............................................................................................................... .............................................................................................................................. 4. Menurut Bapak/ibu apakah ketentuan jaminan yang ditetapkan PT.Bank Rakyat Indonesia (Persero) Tbk Cabang Lubuk Pakam sesuai dengan besarnya kredit yang bapak/ibu ajukan? a. Sangat Sesuai (5)
b. Sesuai (4)
c. Cukup sesuai (3)
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d. Tidak Sesuai (2)
e. Sangat tidak sesuai (1)
Jelaskan:............................................................................................................... ..............................................................................................................................
5. Menurut Bapak/ibu apakah lama waktu kredit yang ditetapkan PT.Bank Rakyat Indonesia (Persero) Tbk Cabang Lubuk Pakam sesuai dengan kebutuhan bapak/ibu? a. Sangat Sesuai (5)
b. Sesuai (4)
c. Cukup sesuai (3)
d. Tidak Sesuai (2)
e. Sangat tidak sesuai (1)
Jelaskan:............................................................................................................... .............................................................................................................................. 6. Menurut Bapak/ibu apakah kebijakan pemerintah di bidang moneter khususnya perkreditan sudah berpihak pada usaha sektor mikro, kecil, dan menengah (UMKM)? a. Sangat berpihak (5)
b. Sudah berpihak (4)
d. Tidak berpihak (2)
c. Belum berpihak (3)
e. Sangat tidak berpihak (1)
Jelaskan:............................................................................................................... .............................................................................................................................. D. Persepsi Standar Operasional 1. Menurut Bapak/ibu bagaimana kondisi fasilitas kredit yang disediakan oleh Bank Pemerintah khususnya PT.Bank Rakyat Indonesia (Persero) Tbk Cabang Lubuk Pakam saat ini? a. Sangat baik (5)
b. Baik (4)
c. Cukup baik (3)
d. Buruk (2)
e. Sangat buruk(1)
Jelaskan:.............................................................................................................. ..............................................................................................................................
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2. Menurut Bapak/ibu bagaimana kemudahan dalam memperoleh fasilitas kredit pada PT.Bank Rakyat Indonesia (Persero) Tbk Cabang Lubuk Pakam? a. Sangat baik (5)
b. Baik (4)
c. Cukup baik (3)
d. Buruk (2)
e. Sangat sulit (1)
Jelaskan:............................................................................................................... ..............................................................................................................................
3. Bagaimana tanggapan Bapak/ibu mengenai lama waktu mulai dari pengajuan permohonan kredit sampai dengan pencairan kredit? a. Sangat cepat(5)
b. Cepat (4)
c. Cukup cepat (3)
d. Lambat (2)
e. Sangat lambat(1)
Jelaskan:............................................................................................................... .............................................................................................................................. 4. Menurut Bapak/ibu bagaimana hasil penilaian (apprasial) yang dilakukan oleh petugas Bank sebelum persetujuan kredit? a. Sangat baik (5)
b. Baik (4)
c. Cukup baik (3)
d. Buruk (2)
e. Sangat buruk (1)
Jelaskan:............................................................................................................... .............................................................................................................................. 5. Menurut Bapak/ibu apakah besarnya nilai jaminan telah sesuai dengan jumlah kredit yang dikeluarkan Bank? a. Sangat Sesuai (5)
b. Sesuai (4)
c. Cukup sesuai (3)
d. Tidak Sesuai (2)
e. Sangat tidak sesuai (1)
Jelaskan:...............................................................................................................
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.............................................................................................................................. 6. Bagaimana tanggapan Bapak/ibu terhadap besarnya biaya provisi dan administrasi kredit yang ditentukan oleh Bank dalam persyaratan kredit? a. Sangat rendah (5)
b. Rendah (4)
d. Tinggi (2)
e. Sangat tinggi (1)
c. Cukup tinggi (3)
Jelaskan:............................................................................................................... .............................................................................................................................. 7. Bagaimana pengawasan yang dilakukan oleh Bank setelah Bapak/ibu memperoleh kredit? a. Sangat baik (5)
b. Baik (4)
c. Cukup baik (3)
d. Buruk (2)
e. Sangat buruk (1)
Jelaskan:............................................................................................................... .............................................................................................................................. E. Pelayanan Kredit Bank 1. Bagaimana
dengan pelayanan Bank kepada Bapak/ibu mulai dari
pengajuan permohonan kredit hingga proses persetujuan kredit? a. Sangat baik (5)
b. Baik (4)
c. Cukup baik (3)
d. Buruk (2)
e. Sangat buruk (1)
Jelaskan:............................................................................................................... .............................................................................................................................. 2. Bagaimana pelayanan pihak bank terhadap Bapak/ibu dalam mengangsur kredit? a. Sangat baik (5)
b. Baik (4)
c. Cukup baik (3)
d. Buruk (2)
e. Sangat buruk (1)
Jelaskan:...............................................................................................................
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.............................................................................................................................. 3. Bagaimana pelayananan pihak bank terhadap bapak/ibu dalam pelunasan kredit? a. Sangat baik (5)
b. Baik (4)
c. Cukup baik (3)
d. Buruk (2)
e. Sangat buruk (1)
Jelaskan:............................................................................................................... .............................................................................................................................. 4. Apakah Bapak/ibu cukup puas dengan pelayanan bank dalam hal kredit? a. Sangat puas (5)
b. Puas (4)
c. Cukup puas (3)
d. Tidak Puas (2)
e. Sangat tidak puas (1)
Jelaskan:............................................................................................................... ..............................................................................................................................
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Lampiran 2. Uji Validitas Jumlah Kredit
RELIABILITY /VARIABLES=X1.1 X1.2 X1.3 X1.4 X1.5 /SCALE('ALL VARIABLES') ALL /MODEL=ALPHA /STATISTICS=DESCRIPTIVE SCALE /SUMMARY=TOTAL. Reliability Notes Output Created
18-Jul-2012 08:45:37
Comments Input
Missing Value Handling
Data
D:\BAHENSA PALAR PURBA BRI\DATA VALIDITAS.sav
Active Dataset Filter Weight Split File N of Rows in Working Data File Matrix Input Definition of Missing
DataSet1 <none> <none> <none>
Cases Used
Statistics are based on all cases with valid data for all variables in the procedure. RELIABILITY /VARIABLES=X1.1 X1.2 X1.3 X1.4 X1.5 /SCALE('ALL VARIABLES') ALL /MODEL=ALPHA /STATISTICS=DESCRIPTIVE SCALE /SUMMARY=TOTAL.
Syntax
Resources
30
User-defined missing values are treated as missing.
Processor Time
00:00:00.031
Elapsed Time
00:00:00.016
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[DataSet1] D:\BAHENSA PALAR PURBA BRI\DATA VALIDITAS.sav Scale: ALL VARIABLES Case Processing Summary N Cases
Valid Excludeda Total
% 30
100.0
0
.0
30
100.0
a. Listwise deletion based on all variables in the procedure. Reliability Statistics Cronbach's Alpha
N of Items
.737
5 Item Statistics Mean
Kesesuaian plafond kredit kebutuhan Suku bunga Suku bunga dapat membantu pengembangan usaha Jangka waktu kredit Kesesuaian plafond dengan jaminan
Std. Deviation
N
4.30
.466
30
4.27
.450
30
4.37
.490
30
4.20
.551
30
4.47
.571
30
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Item-Total Statistics Scale Corrected Cronbach's Scale Mean if Variance if Item-Total Alpha if Item Item Deleted Item Deleted Correlation Deleted Kesesuaian plafond kredit kebutuhan
17.30
2.217
.512
.688
Suku bunga
17.33
2.092
.654
.640
17.23
2.323
.389
.731
17.40
2.041
.508
.689
17.13
2.051
.469
.707
Suku bunga dapat membantu pengembangan usaha Jangka waktu kredit Kesesuaian plafond dengan jaminan
Scale Statistics Mean 21.60
Variance Std. Deviation N of Items 3.145
1.773
5
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Lampiran 3. Uji Validitas Persepsi SOP RELIABILITY /VARIABLES=X2.1 X2.2 X2.3 X2.4 X2.5 X2.6 /SCALE('ALL VARIABLES') ALL /MODEL=ALPHA /STATISTICS=DESCRIPTIVE SCALE /SUMMARY=TOTAL. Reliability Notes Output Created
18-Jul-2012 08:55:32
Comments Input
Data
D:\BAHENSA PALAR PURBA BRI\DATA VALIDITAS.sav
Active Dataset
DataSet1
Filter
<none>
Weight
<none>
Split File
<none>
N of Rows in Working Data File
30
Matrix Input Missing Value Handling
Definition of Missing
User-defined missing values are treated as missing.
Cases Used
Statistics are based on all cases with valid data for all variables in the procedure.
Syntax
Resources
RELIABILITY /VARIABLES=X2.1 X2.2 X2.3 X2.4 X2.5 X2.6 /SCALE('ALL VARIABLES') ALL /MODEL=ALPHA /STATISTICS=DESCRIPTIVE SCALE /SUMMARY=TOTAL. Processor Time
00:00:00.047
Elapsed Time
00:00:00.031
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[DataSet1] D:\BAHENSA PALAR PURBA BRI\DATA VALIDITAS.sav Scale: ALL VARIABLES Case Processing Summary N Cases
Valid Excludeda Total
% 30
100.0
0
.0
30
100.0
a. Listwise deletion based on all variables in the procedure. Reliability Statistics Cronbach's Alpha
N of Items
.785
6 Item Statistics Mean
Penilaian (appraisal) petugas bank Kemudahan persyaratan Proses tidak berbeli-belit Biaya administrasi dan provisi tidak memberatkan Pengawasan penyaluran kredit cukup baik Pembinaan nasabah penerima kredit
Std. Deviation
N
4.37
.490
30
4.27 4.50
.640 .572
30 30
4.57
.504
30
4.50
.509
30
4.47
.507
30
Item-Total Statistics
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Scale Corrected Cronbach's Scale Mean if Variance if Item-Total Alpha if Item Item Deleted Item Deleted Correlation Deleted Penilaian (appraisal) petugas bank Kemudahan persyaratan Proses tidak berbelibelit Biaya administrasi dan provisi tidak memberatkan Pengawasan penyaluran kredit cukup baik Pembinaan nasabah penerima kredit
22.30
4.010
.411
.780
22.40
3.490
.485
.771
22.17
3.523
.562
.746
22.10
3.403
.753
.702
22.17
3.592
.626
.732
22.20
3.959
.417
.780
Scale Statistics Mean 26.67
Variance Std. Deviation N of Items 5.057
2.249
6
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Lampiran 4. Uji Validitas Pelayanan Kredit Bank RELIABILITY /VARIABLES=X3.1 X3.2 X3.3 X3.4 /SCALE('ALL VARIABLES') ALL /MODEL=ALPHA /STATISTICS=DESCRIPTIVE SCALE /SUMMARY=TOTAL. Reliability Notes Output Created Comments Input
Missing Value Handling
Syntax
Resources
18-Jul-2012 09:11:44 Data
D:\BAHENSA PALAR PURBA BRI\DATA VALIDITAS.sav DataSet1 <none> <none> <none>
Active Dataset Filter Weight Split File N of Rows in Working 30 Data File Matrix Input Definition of Missing User-defined missing values are treated as missing. Cases Used Statistics are based on all cases with valid data for all variables in the procedure. RELIABILITY /VARIABLES=X3.1 X3.2 X3.3 X3.4 /SCALE('ALL VARIABLES') ALL /MODEL=ALPHA /STATISTICS=DESCRIPTIVE SCALE /SUMMARY=TOTAL. Processor Time Elapsed Time
00:00:00.016 00:00:00.016
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[DataSet1] D:\BAHENSA PALAR PURBA BRI\DATA VALIDITAS.sav Scale: ALL VARIABLES Case Processing Summary N Cases
Valid Excludeda Total
% 30
100.0
0
.0
30
100.0
a. Listwise deletion based on all variables in the procedure. Reliability Statistics Cronbach's Alpha
N of Items
.770
4 Item Statistics Mean
Pelayanan saat pengajuan kredit Pelayanan saat pembayaran cicilan Pelayanan bila terjadi keterlambatan pembayaran cicilan Pelayanan saat pelunasan kredit
Std. Deviation
N
4.33
.606
30
4.33
.479
30
4.60
.498
30
4.67
.479
30
Item-Total Statistics
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Scale Corrected Cronbach's Scale Mean if Variance if Item-Total Alpha if Item Item Deleted Item Deleted Correlation Deleted Pelayanan saat pengajuan kredit Pelayanan saat pembayaran cicilan Pelayanan bila terjadi keterlambatan pembayaran cicilan Pelayanan saat pelunasan kredit
13.60
1.490
.466
.787
13.60
1.697
.497
.752
13.33
1.471
.685
.656
13.27
1.513
.682
.661
Scale Statistics Mean 17.93
Variance Std. Deviation N of Items 2.547
1.596
4
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Lampiran 5. Uji Validitas Permintaan Kredit RELIABILITY /VARIABLES=Y1.1 Y1.2 Y1.3 Y1.4 /SCALE('ALL VARIABLES') ALL /MODEL=ALPHA /STATISTICS=DESCRIPTIVE SCALE /SUMMARY=TOTAL. Reliability Notes Output Created Comments Input
Missing Value Handling
Syntax
Resources
18-Jul-2012 09:27:56 Data
D:\BAHENSA PALAR PURBA BRI\DATA VALIDITAS.sav DataSet1 <none> <none> <none>
Active Dataset Filter Weight Split File N of Rows in Working 30 Data File Matrix Input Definition of Missing User-defined missing values are treated as missing. Cases Used Statistics are based on all cases with valid data for all variables in the procedure. RELIABILITY /VARIABLES=Y1.1 Y1.2 Y1.3 Y1.4 /SCALE('ALL VARIABLES') ALL /MODEL=ALPHA /STATISTICS=DESCRIPTIVE SCALE /SUMMARY=TOTAL. Processor Time Elapsed Time
00:00:00.015 00:00:00.015
[DataSet1] D:\JOHN R.SIHITE\BAHENSA PALAR PURBA BRI\DATA VALI DITAS.sav
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Scale: ALL VARIABLES Case Processing Summary N Cases
Valid Excludeda Total
% 30
100.0
0
.0
30
100.0
a. Listwise deletion based on all variables in the procedure. Reliability Statistics Cronbach's Alpha
N of Items
.806
4 Item Statistics Mean
Std. Deviation
N
Merasa puas akan jumlah kredit yang diterima
4.47
.507
30
Merasa puas dengan jaminan yang diserahkan
4.37
.490
30
Merasa puas menjadi mitra BRI
4.40
.498
30
Berniat mengajukan kredit kembali bila ada kebutuhan pembiayaan
4.40
.498
30
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Item-Total Statistics Scale Corrected Cronbach's Scale Mean if Variance if Item-Total Alpha if Item Item Deleted Item Deleted Correlation Deleted Merasa puas akan jumlah kredit yang diterima Merasa puas dengan jaminan yang diserahkan Merasa puas menjadi mitra BRI Berniat mengajukan kredit kembali bila ada kebutuhan pembiayaan
13.17
1.730
.396
.861
13.27
1.375
.784
.677
13.23
1.289
.866
.632
13.23
1.633
.498
.815
Scale Statistics Mean 17.63
Variance Std. Deviation N of Items 2.516
1.586
4
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Lampiran 6. Hasil Kolmogorov-Smirnov NPAR TESTS /K-S(NORMAL)=RES_1 /MISSING ANALYSIS. NPar Tests [DataSet1] D:\BAHENSA PALAR PURBA BRI\DATA REGRESI.sav One-Sample Kolmogorov-Smirnov Test Unstandardiz ed Residual N Normal Parameters
78 a
Mean Std. Deviation
Most Extreme Differences
.0000000 .45405088
Absolute
.142
Positive
.063
Negative
-.142
Kolmogorov-Smirnov Z Asymp. Sig. (2-tailed)
1.251 .088
a. Test distribution is Normal.
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Lampiran 7. Uji Heteroskedastisitas REGRESSION /MISSING LISTWISE /STATISTICS COEFF OUTS R ANOVA /CRITERIA=PIN(.05) POUT(.10) /NOORIGIN /DEPENDENT absolut /METHOD=ENTER X1 X2 X3 /SAVE RESID. Regression Notes Output Created Comments Input
18-Jul-2012 12:32:08 Data
Active Dataset Filter Weight Split File N of Rows in Working Data File Missing Value Handling Definition of Missing Cases Used
Syntax
Resources
Processor Time Elapsed Time Memory Required Additional Memory Required for Residual Plots
D:\BAHENSA PALAR PURBA BRI\DATA REGRESI.sav DataSet1 <none> <none> <none> 91 User-defined missing values are treated as missing. Statistics are based on cases with no missing values for any variable used. REGRESSION /MISSING LISTWISE /STATISTICS COEFF OUTS R ANOVA /CRITERIA=PIN(.05) POUT(.10) /NOORIGIN /DEPENDENT absolut /METHOD=ENTER X1 X2 X3 /SAVE RESID. 00:00:00.015 00:00:00.907 1988 bytes 0 bytes
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Notes Output Created Comments Input
18-Jul-2012 12:32:08 Data
Active Dataset Filter Weight Split File N of Rows in Working Data File Missing Value Handling Definition of Missing Cases Used
Syntax
Resources
Variables Created or Modified
Processor Time Elapsed Time Memory Required Additional Memory Required for Residual Plots RES_2
D:\BAHENSA PALAR PURBA BRI\DATA REGRESI.sav DataSet1 <none> <none> <none> 91 User-defined missing values are treated as missing. Statistics are based on cases with no missing values for any variable used. REGRESSION /MISSING LISTWISE /STATISTICS COEFF OUTS R ANOVA /CRITERIA=PIN(.05) POUT(.10) /NOORIGIN /DEPENDENT absolut /METHOD=ENTER X1 X2 X3 /SAVE RESID. 00:00:00.015 00:00:00.907 1988 bytes 0 bytes Unstandardized Residual
[DataSet1] D:\BAHENSA PALAR PURBA BRI\DATA REGRESI.sav Variables Entered/Removedb Model 1
Variables Entered Pelayanan Kredit, Persepsi SOP, Jumlah Kredita
Variables Removed
Method . Enter
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Variables Entered/Removedb Model
Variables Entered
Variables Removed
Pelayanan Kredit, Persepsi SOP, Jumlah Kredita a. All requested variables entered. b. Dependent Variable: absolute
Method
1
. Enter
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Model Summaryb Model
R
Adjusted R Square
R Square
Std. Error of the Estimate
1 .141a .020 -.020 .30439 a. Predictors: (Constant), Pelayanan Kredit, Persepsi SOP, Jumlah Kredit b. Dependent Variable: absolute ANOVAb Model 1
Sum of Squares Regression Residual
Mean Square
df
.139
3
6.856
74
F
Sig.
.046 .501 .683a .093
Total 6.996 77 a. Predictors: (Constant), Pelayanan Kredit, Persepsi SOP, Jumlah Kredit b. Dependent Variable: absolute Coefficientsa Unstandardized Coefficients Model 1
B (Constant)
Standardized Coefficients
Std. Error
Beta
t
Sig.
.046
1.008
.045 .964
Jumlah Kredit
-.020
.032
-.074 -.621 .536
Persepsi SOP
.004
.029
.016 .138 .890
.036
.032
.133
Pelayanan Kredit a. Dependent Variable: absolute
1.11 .267 8
Residuals Statisticsa Minimum Maximum Mean Std. Deviation Predicted Value Residual
.2539 -.36764
.4405
N
.3374
.04253
78
1.17232 .00000
.29840
78
Std. Predicted Value
-1.964
2.425
.000
1.000
78
Std. Residual
-1.208
3.851
.000
.980
78
a. Dependent Variable: absolute
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Lampiran 8. Hasil Regresi Linier REGRESSION /DESCRIPTIVES MEAN STDDEV CORR SIG N /MISSING LISTWISE /STATISTICS COEFF OUTS R ANOVA COLLIN TOL CHANGE ZPP /CRITERIA=PIN(.05) POUT(.10) /NOORIGIN /DEPENDENT Y /METHOD=ENTER X1 X2 X3 /SCATTERPLOT=(*SRESID ,*ZPRED) /RESIDUALS DURBIN HIST(ZRESID) NORM(ZRESID). Regression Notes Output Created Comments Input
18-Jul-2012 11:34:52 Data
Active Dataset Filter Weight Split File N of Rows in Working Data File Missing Value Handling Definition of Missing Cases Used
D:\BAHENSA PALAR PURBA BRI\DATA REGRESI.sav DataSet1 <none> <none> <none> 91 User-defined missing values are treated as missing. Statistics are based on cases with no missing values for any variable used.
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Syntax
Resources
REGRESSION /DESCRIPTIVES MEAN STDDEV CORR SIG N /MISSING LISTWISE /STATISTICS COEFF OUTS R ANOVA COLLIN TOL CHANGE ZPP /CRITERIA=PIN(.05) POUT(.10) /NOORIGIN /DEPENDENT Y /METHOD=ENTER X1 X2 X3 /SCATTERPLOT=(*SRESID ,*ZPRED) /RESIDUALS DURBIN HIST(ZRESID) NORM(ZRESID). Processor Time Elapsed Time Memory Required Additional Memory Required for Residual Plots
00:00:01.344 00:00:02.359 1948 bytes 896 bytes
[DataSet1] D:\BAHENSA PALAR PURBA BRI\DATA REGRESI.sav
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Descriptive Statistics Mean Permintaan Kredit Jumlah Kredit Persepsi SOP Pelayanan Kredit
Std. Deviation
18.35 22.90 27.24 17.81
N
.895 1.123 1.250 1.117
78 78 78 78
Correlations Permintaan Kredit Pearson Correlation
Sig. (1-tailed)
N
Permintaan Kredit
Jumlah Kredit
Persepsi SOP
Pelayanan Kredit
1.000
.462
.318
.543
Jumlah Kredit
.462
1.000
.184
.191
Persepsi SOP
.318
.184
1.000
.183
Pelayanan Kredit Permintaan Kredit Jumlah Kredit Persepsi SOP Pelayanan Kredit Permintaan Kredit Jumlah Kredit Persepsi SOP Pelayanan Kredit
.543
.191
.183
1.000
.
.000
.002
.000
.000 .002 .000
. .053 .047
.053 . .055
.047 .055 .
78
78
78
78
78 78 78
78 78 78
78 78 78
78 78 78
Variables Entered/Removedb Model
Variables Entered
Variables Removed
Method
1
Pelayanan Kredit, . Enter Persepsi SOP, Jumlah Kredita a. All requested variables entered. b. Dependent Variable: Permintaan Kredit Model Summaryb Mod R
R
Adjusted Std. Error
Change Statistics
Durbin
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el
Squar R Square e
1
.862 a
.743
of the Estimate
.732
R F Sig. F Square Chang df df Chan Watso Change e 1 2 ge n
.463
.743 71.135
3 74
.000 1.829
a. Predictors: (Constant), Pelayanan Kredit, Persepsi SOP, Jumlah Kredit b. Dependent Variable: Permintaan Kredit
ANOVAb Sum of Squares
Model 1
Mean Square
df
Regression
45.779
3
Residual
15.874
74
F
Sig.
15.260 71.135
.000a
.215
Total 61.654 77 a. Predictors: (Constant), Pelayanan Kredit, Persepsi SOP, Jumlah Kredit b. Dependent Variable: Permintaan Kredit Coefficientsa Standardi zed Unstandardize Coefficie d Coefficients nts Model 1
(Constant)
B
Std. Error
Beta
11.91 1.534 9
Correlations t
Collinearity Statistics
Zero- Parti Tolera Sig. order al Part nce VIF
7.76 .000 9
Jumlah Kredit
.425
.048
.533
8.76 .000 3
.462 .714 .517
.940
1.0 63
Persepsi SOP
.250
.043
.350
5.75 .000 5
.318 .556 .339
.943
1.0 60
.049
.709
11.6 .000 56
.543 .805 .688
.941
1.0 63
Pelayanan .568 Kredit a. Dependent Variable: Permintaan Kredit
Collinearity Diagnosticsa Mode Dime Eigenval Condition
Variance Proportions
Universitas Sumatera Utara
l
nsion
ue
Index
(Constan t)
Jumlah Kredit
1
1
3.995
1.000
.00
.00
.00
.00
2
.003
37.616
.01
.10
.07
.95
3
.002
46.854
.00
.64
.50
.00
.26
.43
.04
4 .001 68.818 .98 a. Dependent Variable: Permintaan Kredit Residuals Statisticsa Minimu m Maximum Mean Predicted Value 16.55 20.03 Std. Predicted Value 2.326 2.183 Standard Error of .055 .165 Predicted Value Adjusted Predicted 16.51 20.03 Value Residual 1.462 1.070 Std. Residual 3.157 2.309 Stud. Residual 3.223 2.370 Deleted Residual 1.524 1.126 Stud. Deleted Residual 3.453 2.449 Mahal. Distance .092 8.840 Cook's Distance .000 .111 Centered Leverage .001 .115 Value a. Dependent Variable: Permintaan Kredit
Persepsi SOP
Std. Deviation
Pelayanan Kredit
N
18.35 .000
.771 1.000
78 78
.101
.028
78
18.35
.770
78
.000 .000 .001 .001 .002 2.962 .012
.454 .980 1.003 .476 1.025 2.140 .021
78 78 78 78 78 78 78
.038
.028
78
Charts
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Data Penelitian
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Lanjutan
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Lanjutan
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