Value Based Healthcare Tobago, 6 November 2014
ACSION Group
ACSION Nederland
ACSION Curaçao
Address
Orteliuslaan 850 3528 BB Utrecht
Van Engelenweg 21A Curaçao, NA
Phone
+31 (0)20 8200338
+(599-9) 737-3595
eMail
[email protected]
Website
www.acsiongroup.com
ACSION: ‘Advanced Care Solutions and Insights for Optimization.’ ACSION is a group of companies located in the and Curaçao. ACSION provides strategic consultancy, concepts, tools and services to enable optimization of chronic care. Our customers are parties willing to ensure optimal care for chronic patients with optimal patient outcomes. These clients include health authorities, health insurers, pharmaceutical companies and care institutions.
The information in this document may not to be copied, stored in an electronic database, made publicly available in any way or form, either electronically, mechanically, by means of photocopying, recording or any other way without the prior written consent of ACSION
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2
We have to make sure that the health budget is well spent And is considered an investment rather than cost to society COSTS TO SOCIETY
Population
Balance between affordability of care and funding for exploitation of care practices and institutes
POPULATION: WHY DO WE HAVE TO PAY THAT MUCH?
VALUE FOR SOCIETY Balance between care needs and quantity and quality of care
National Health Budget
Care providers
Care products
PROVIDERS: WE NEED MORE MONEY Balance between what care providers are paid and the care products they deliver
POPULATION: BURDEN AND COSTS OF DISEASE AVOIDED PROVIDERS: WE NEED MORE CAPACITY AND DESERVE MORE COMPENSATION FOR THE VALUE CREATED
In a balanced system, persons are willing to pay for care, because care professionals are eager to deliver highly valued care CREATE WILLINGNESS TO PAY Health Insurer Customer satisfaction
Care professional Satisfaction
CREATE WILLINGNESS TO PARTICIPATE
Care consumer staisfaction
Value of care delivered
INCREASE PERCEIVED VALUE OF CARE
4
Paradigm shift is needed to balance the budget Implement services to manage costs and increase willingness to pay at the same time INCOME • Number of insured • Premium • Compliance with mandatory Insurance and premium payments
Increased willingnes to pay
Increase perceived value
Manage Care Costs
EXPENDITURES • Overhead costs • Care costs • Public Health and prevention 5
Payers and care professionals should team up to fight avoidable costs They have more common objectives than you currently perceive
6
Examples from Dutch speaking countries How to engage with care professionals and the population to enhance results
Paradigm shift is needed
3 Balances to create value
Smoking 1. Bruto marge Op dit moment
COPD exacerbations
wordt er geen maximum bruto marge gehanteerd. De marges die gehanteerd worden variëren van -50% t/m 344%.
Hardlopers (o.b.v. kosten) Interventie 1: de bruto marge is maximaal
25% (maximaal bruto marge)
Interventie 1: de bruto marge is maximaal
25% (maximaal bruto marge)
Interventie 2: de bruto marge is gelijk aan
25% (bruto marge)
Interventie 2: de bruto marge is gelijk aan
25% (bruto marge)
Overzicht kosten/besparingen Interventie 1 ZV ANG 37.023,33 OZR ANG 21.217,12 FZOG ANG 3.612,32 Totaal ANG 61.852,76
Overzicht kosten/besparingen
ZV OZR FZOG Totaal
Interventie 2 ANG (81.239,58) ANG (28.604,96) ANG (6.903,25) ANG (116.747,80)
ZV OZR FZOG Totaal
Interventie 1 ANG 58.674,09 ANG 22.440,99 ANG 5.543,02 ANG 86.658,10
ZV OZR FZOG Totaal
10% (percentage fout voorgeschreven)
Situatie 2
20% (percentage fout voorgeschreven)
Situatie 3
30% (percentage fout voorgeschreven)
Pulmonary function / dyspnea
Overweight Physical (in)activity
8 6
Nutrition
4
Interventie 2 ANG 58.674,09 ANG 22.440,99 ANG 5.543,02 ANG 86.658,10
Retinopathy
Alcohol
2 0
Neuropathy
2. Doelmatiger voorschrijven Besparingen op medicatie kunnen gerealiseerd worden door ondoelmatig voorschrijven tegen te gaan.
Situatie 1
10
Exercise tolerance
Hardlopers (o.b.v. volume)
Stress
Farmaceutische uitgaven ANG 900.000,00 ANG 800.000,00
Diabetic foot
ANG 700.000,00
Depression
Axis Title
ANG 600.000,00
Overzicht besparingen Omschrijving Uitgangssituatie Hardlopers (o.b.v. kosten) ANG 625.991,03 Hardlopers (o.b.v. volume) ANG 267.902,07 Totaal UR medicatie ANG 766.138,82
Situatie 1 ANG 62.599,10 ANG 26.790,21 ANG 76.613,88
ANG ANG ANG
Situatie 2 Situatie 3 125.198,21 ANG 187.797,31 53.580,41 ANG 80.370,62 153.227,76 ANG 229.841,64
ANG 500.000,00 ANG 400.000,00
Glucose
ANG 300.000,00 ANG 200.000,00
Anxiety
ANG 100.000,00 ANG -
Hardlopers (o.b.v. kosten)
Hardlopers (o.b.v. volume)
Totaal UR medicatie
Uitgangssituatie
ANG 625.991,03
ANG 267.902,07
ANG 766.138,82
Situatie 1
ANG 563.391,92
ANG 241.111,86
ANG 689.524,93
Situatie 2
ANG 500.792,82
ANG 214.321,66
ANG 612.911,05
Situatie 3
ANG 438.193,72
ANG 187.531,45
ANG 536.297,17
Nefropathy Blood pressure
Somatisation Cholesterol
T0
Automization & reimbursement strategy
Rationalize Pharmaceutical care
T1
CVRM program and OSS 7
Data pyramid Registration primarily meant for primary process support
Budget management Integral quality management
Support multidisciplinary care
Support primary processes individual care professional
8
Episode registration to ensure all relevant information is readily available at the right moment •
All data from care contacts are organized and saved within the care episode Episode title: ICPC2 diagnose code plus name
•
Doctor notes: SOEP
Doctor notes: SOEP
Doctor notes: SOEP
Codes: ICPC2
Codes: ICPC2
Codes: ICPC2
Correspondence: In- and outgoing letters
Diagnostic results: Lab Images
Relevant and important information can be found by episode or by type of information Care Episodes
•
Medication dossier: Medication Contra-indications
Medication dossier
Diagnostics
Correspondence
Additional information – Family history, Social history – Profylaxis, contra-indications, allergies
•
Medical summary and attention page
9
Support multidisciplinary cooperation and continuity of registration – integral set of requirements
Specialist / Huisartsenpost (HAP) Hospital
Huisarts
Referrals
GP
Electronic claims
Referrals
Claims administration Specialist/ Other care Paramedicus providers
Health Repository Broker
Electronic prescribing
Lab forms and results
Apotheek Pharmacy Laboratorium Laboratory
10
Episode registration: what needs to be registered? An episode of care is a health problem from its first presentation to a health
care provider until (and including) the last encounter for it : an individual patient’s problem followed over time
Three key components :
1
Reason for Encounter
2
Diagnosis
1st Encounter
‘I’m feeling tired’ A04
Tiredness A04
2nd Encounter
‘what’s the test result?’ A60
iron deficiency
3rd Encounter
‘what’s the test result?’ D60
Ca Colon
Anemia
3
Process
Coded in ICPC-2 / ICD-10
Hb A34
Colonoscopy D40
B80
D75
Referral D67 Advice D45
11
Reporting on the main care episodes Example: Uncomplicated hypertensie (K86) Duration of the episode
Activities 1%1% 1% 1%
64% > 1 year 50% > 2 years 100 75 50 25 0
49%
Cum % of episodes / duration
Other blood test Electrical tracings Provid init episode new/ongoing
23%
Diagnostic radiology/imaging 1 yr
4 yr or more
duration
Care contacts
?
Medication/prescript/injection Advice/health education
19%
%
Med exam/health evalua/partial
6%
Other
Prescribed medication 3% 2%1% 1%
~6 times a year Median: 1 per 55 days Average: 1 per 65 days
Beta-blocking agents, plain, selective Angiotensin system blocking agents
7% 28%
9%
Thiazides and combinations Calcium channel blockers
200 150 100 50 0
N
Interval of encounters
13% 20% 18%
Combinations with potassium sparing diuretics Angiotensin II blocking agents High-ceiling (loop) diuretics
0
6 months
Source: international data on episodes in family practice, Transitieproject
12
Mul;tiple reports possible with episode registration and automatic claims handling
Disease Episode (from the start of the disease)
Illness episode (from the start of complaints) Underdiagnosis Unknown
Care episode (from the first contact with the health system)
Survey
Episode registration
Morbidity registration
• Prevalence • Incidence • Mortality
• • • • •
Care process Care outcomes
Health Service Coverage Process indicators Care algorithms Care products Care behavior
• • • •
Costs
Intermediate End Mortality Complications
• Total • Per diagnosis • Avoidable
13
Medical tariffs study St. Maarten Pro’s and con’s of different reimbursement systems Pay for Service (Activity based)
Pay for products (Value based)
Subscription fee (Capitation based)
Stimulates productivity where it is needed
Limits overtreatment
Predictable expenses
Administrative burden minimized
Fraud proof
Implementable in daily practice
Criteria
Limits overconsumption Stimulate quality
14
From budget to activities to products Care products
Hospital Activities Cost Efficiency Budget Manpower Materials Instruments Management
Cost effectivity Care activities Consultations Hospital days Lab tests Radiology Surgery PA
Care Products Cataract Total hip replacement Total knee replacement VSD Hernia inguinalis Kidney stone Essential activities Quality indicators 15
Start with a relatively simple hybrid tariff system with predictable expenditures Suggested revenues structure
Cost structure
Costs
Normative income
Required revenues
Disadvantages of each system compensate for each other
Income from consultations & procedures
Revenues to be generated by available earning capacity
Income from capitation fees
To be covered by fixed amount per registered patient or predetermined production 16
Short term registration strategy: Reporting for reimbursement and to build new tariff structure Registration strategy
R • Health Information Systems for GPs, Hospitals, Pharmacies and Laboratories • International standards for health record keeping • Continuity of Care Record (CCR) / Continuity of Care Document (CCD)
r+ • Reporting mandatory + information for further development of funding system • Data to monitor care consumption linked to diagnoses (DIS)
r • Reporting mandatory for reimbursement • Short term solution
17
Health Information Management System (HIMS): Episode registration → same data serves multiple purposes Episode Registration at GP X
Hospital Information system / EPD
GP system
Pharmacies Laboratories
NHS
eGov
Health Repository Broker
Conceptual Model of the CCR 1
Document Identifying Information
2
Patient Identifying Information
3 4
5
“From/To” info re Provider/Clinician Reason for Referral/Transfer
Insurance and Financial Info Health Status of Patient Diagnosis/Problems/Conditions Adverse Reaction/Alerts Current Medications Immunizations Vital Signs Lab Results Procedures/Assessments
Care Documentation
Health Reporting Duration of episode
1% 1% 1% 1%
Extension
Eligibility, Co-payment, etc.
Advice/health education
Extension
Disease Management-specific Info
Extension
Personal Health Record Info Documented by the Patient
Extension
Med. Specialty-specific Info
Extension
Disease Management-specific Info
Extension
Institution-specific information
Extension
Care Documentation for Payers (Attachments) Personal Health Record Info
Provid init episode new/ongoing
Diagnostic radiology/imaging 1 yr
duration
4 yr or more
Prescription pattern 3% 2% 1% 1%
~6 times per annum Median: 1 per 55 days Average: 1 per 65 days
N
28%
13%
20% 18%
39,00
1980022591
12-04-2012
10002
Thiazides and combinations
65,00
1980022591
10-04-2012
10001
39,00
Combinations with potassium sparing diuretics Angiotensin II blocking agents
High-ceiling (loop) diuretics 0
6 months
Documented by the Patient
Care Plan Recommendation Version 6– 10/31/03
R: CCR / CCD
Amount
10001
Angiotensin system blocking agents
Health Budget and Consumption
Mandated Core Elements of the CCR
Consult/ Treatment
12-04-2012
Beta-blocking agents, plain, selective
7%
Interval of encounters
Date
1972043090
Other
Calcium channel blockers 200 150 100 50 0
ID
Other blood test Electrical tracings
23%
9%
Med. Specialty-specific Info
Medication/prescript/injection
49%
Cum % of episodes / duration
Encounters
?
Med exam/health evalua/partial
6% 19%
Extension
Electronic Claim for GP X
Activity pattern
64% > 1 year 50% > 2 years % 100 75 50 25 0
Optional Extension
Extension
6
Claims Processing
Health Monitoring and Analysis
Optional Extension
r+: reports
r: claims • • • • •
Care product definitions Reimbursement and Tariff system National Health Accounts Performance improvement 18 Premiums and packages
Examples from Dutch speaking countries How to engage with care professionals and the population to enhance results
Paradigm shift is needed
3 Balances to create value
Smoking 1. Bruto marge Op dit moment
COPD exacerbations
wordt er geen maximum bruto marge gehanteerd. De marges die gehanteerd worden variëren van -50% t/m 344%.
Hardlopers (o.b.v. kosten) Interventie 1: de bruto marge is maximaal
25% (maximaal bruto marge)
Interventie 1: de bruto marge is maximaal
25% (maximaal bruto marge)
Interventie 2: de bruto marge is gelijk aan
25% (bruto marge)
Interventie 2: de bruto marge is gelijk aan
25% (bruto marge)
Overzicht kosten/besparingen Interventie 1 ZV ANG 37.023,33 OZR ANG 21.217,12 FZOG ANG 3.612,32 Totaal ANG 61.852,76
Overzicht kosten/besparingen
ZV OZR FZOG Totaal
Interventie 2 ANG (81.239,58) ANG (28.604,96) ANG (6.903,25) ANG (116.747,80)
ZV OZR FZOG Totaal
Interventie 1 ANG 58.674,09 ANG 22.440,99 ANG 5.543,02 ANG 86.658,10
ZV OZR FZOG Totaal
10% (percentage fout voorgeschreven)
Situatie 2
20% (percentage fout voorgeschreven)
Situatie 3
30% (percentage fout voorgeschreven)
Pulmonary function / dyspnea
Overweight Physical (in)activity
8 6
Nutrition
4
Interventie 2 ANG 58.674,09 ANG 22.440,99 ANG 5.543,02 ANG 86.658,10
Retinopathy
Alcohol
2 0
Neuropathy
2. Doelmatiger voorschrijven Besparingen op medicatie kunnen gerealiseerd worden door ondoelmatig voorschrijven tegen te gaan.
Situatie 1
10
Exercise tolerance
Hardlopers (o.b.v. volume)
Stress
Farmaceutische uitgaven ANG 900.000,00 ANG 800.000,00
Diabetic foot
ANG 700.000,00
Depression
Axis Title
ANG 600.000,00
Overzicht besparingen Omschrijving Uitgangssituatie Hardlopers (o.b.v. kosten) ANG 625.991,03 Hardlopers (o.b.v. volume) ANG 267.902,07 Totaal UR medicatie ANG 766.138,82
Situatie 1 ANG 62.599,10 ANG 26.790,21 ANG 76.613,88
ANG ANG ANG
Situatie 2 Situatie 3 125.198,21 ANG 187.797,31 53.580,41 ANG 80.370,62 153.227,76 ANG 229.841,64
ANG 500.000,00 ANG 400.000,00
Glucose
ANG 300.000,00 ANG 200.000,00
Anxiety
ANG 100.000,00 ANG -
Hardlopers (o.b.v. kosten)
Hardlopers (o.b.v. volume)
Totaal UR medicatie
Uitgangssituatie
ANG 625.991,03
ANG 267.902,07
ANG 766.138,82
Situatie 1
ANG 563.391,92
ANG 241.111,86
ANG 689.524,93
Situatie 2
ANG 500.792,82
ANG 214.321,66
ANG 612.911,05
Situatie 3
ANG 438.193,72
ANG 187.531,45
ANG 536.297,17
Nefropathy Blood pressure
Somatisation Cholesterol
T0
Registration & reimbursement strategy
Rationalize Pharmaceutical care
T1
CVRM program and OSS 19
Average expenditures pharmaceutical care in the region
Pharmacy / pharmacist is your friend rather than your enemy
• COGS account for 70% of the expenditures on pharmaceuticals • Biggest saving potential 20
Cost of goods sold (COGS) COGS
Volume Volume can be rationalized by • Reducing the package of reimbursed medication • Stimulating rational prescribing of medication
Price Prize can be rationalized by • Reviewing the pharmaceutical value chain • Analyze cost(driver)s and profit margins 21
Policy support dashboard Virtual savings with different measures 1. Bruto marge Op dit moment wordt er geen maximum bruto marge gehanteerd. De marges die gehanteerd worden variëren van -50% t/m 344%.
Hardlopers (o.b.v. kosten)
Hardlopers (o.b.v. volume)
Interventie 1: de bruto marge is maximaal
25% (maximaal bruto marge)
Interventie 1: de bruto marge is maximaal
25% (maximaal bruto marge)
Interventie 2: de bruto marge is gelijk aan
25% (bruto marge)
Interventie 2: de bruto marge is gelijk aan
25% (bruto marge)
Overzicht kosten/besparingen Interventie 1 ZV ANG 37.023,33 OZR ANG 21.217,12 FZOG ANG 3.612,32 Totaal ANG 61.852,76
Overzicht kosten/besparingen
ZV OZR FZOG Totaal
Interventie 2 ANG (81.239,58) ANG (28.604,96) ANG (6.903,25) ANG (116.747,80)
ZV OZR FZOG Totaal
Interventie 1 ANG 58.674,09 ANG 22.440,99 ANG 5.543,02 ANG 86.658,10
ZV OZR FZOG Totaal
Interventie 2 ANG 58.674,09 ANG 22.440,99 ANG 5.543,02 ANG 86.658,10
2. Doelmatiger voorschrijven Besparingen op medicatie kunnen gerealiseerd worden door ondoelmatig voorschrijven tegen te gaan.
Situatie 1
10% (percentage fout voorgeschreven)
Situatie 2
20% (percentage fout voorgeschreven)
Situatie 3
30% (percentage fout voorgeschreven)
Farmaceutische uitgaven ANG 900.000,00 ANG 800.000,00 ANG 700.000,00
Axis Title
ANG 600.000,00
Overzicht besparingen Omschrijving Hardlopers (o.b.v. kosten) Hardlopers (o.b.v. volume) Totaal UR medicatie
Uitgangssituatie ANG 625.991,03 ANG 267.902,07 ANG 766.138,82
Situatie 1 ANG 62.599,10 ANG 26.790,21 ANG 76.613,88
ANG ANG ANG
Situatie 2 Situatie 3 125.198,21 ANG 187.797,31 53.580,41 ANG 80.370,62 153.227,76 ANG 229.841,64
ANG 500.000,00 ANG 400.000,00 ANG 300.000,00 ANG 200.000,00
ANG 100.000,00 ANG -
Hardlopers (o.b.v. kosten)
Hardlopers (o.b.v. volume)
Totaal UR medicatie
Uitgangssituatie
ANG 625.991,03
ANG 267.902,07
ANG 766.138,82
Situatie 1
ANG 563.391,92
ANG 241.111,86
ANG 689.524,93
Situatie 2
ANG 500.792,82
ANG 214.321,66
ANG 612.911,05
Situatie 3
ANG 438.193,72
ANG 187.531,45
ANG 536.297,17
22
Examples from Dutch speaking countries How to engage with care professionals and the population to enhance results
Paradigm shift is needed
3 Balances to create value
1. Bruto marge Op dit moment
wordt er geen maximum bruto marge gehanteerd. De marges die gehanteerd worden variëren van -50% t/m 344%.
Hardlopers (o.b.v. kosten)
Smoking
Hardlopers (o.b.v. volume)
Interventie 1: de bruto marge is maximaal
25% (maximaal bruto marge)
Interventie 1: de bruto marge is maximaal
25% (maximaal bruto marge)
Interventie 2: de bruto marge is gelijk aan
25% (bruto marge)
Interventie 2: de bruto marge is gelijk aan
25% (bruto marge)
Overzicht kosten/besparingen Interventie 1 ZV ANG 37.023,33 OZR ANG 21.217,12 FZOG ANG 3.612,32 Totaal ANG 61.852,76
Overzicht kosten/besparingen Interventie 2 ZV ANG (81.239,58) OZR ANG (28.604,96) FZOG ANG (6.903,25) Totaal ANG (116.747,80)
Interventie 1 ZV ANG 58.674,09 OZR ANG 22.440,99 FZOG ANG 5.543,02 Totaal ANG 86.658,10
10% (percentage fout voorgeschreven)
Situatie 2
20% (percentage fout voorgeschreven)
Situatie 3
30% (percentage fout voorgeschreven)
10
Pulmonary function / dyspnea
Interventie 2 ZV ANG 58.674,09 OZR ANG 22.440,99 FZOG ANG 5.543,02 Totaal ANG 86.658,10
Overweight Physical (in)activity
8 6
Nutrition
4 Retinopathy
Alcohol
2 0
Neuropathy
2. Doelmatiger voorschrijven Besparingen op medicatie kunnen gerealiseerd worden door ondoelmatig voorschrijven tegen te gaan.
Situatie 1
COPD exacerbations Exercise tolerance
Stress
Farmaceutische uitgaven
Diabetic foot
ANG 900.000,00
Depression
ANG 800.000,00 ANG 700.000,00
Axis Title
ANG 600.000,00
Overzicht besparingen Omschrijving Uitgangssituatie Hardlopers (o.b.v. kosten) ANG 625.991,03 Hardlopers (o.b.v. volume) ANG 267.902,07 Totaal UR medicatie ANG 766.138,82
Registration & reimbursement strategy
Situatie 1 ANG 62.599,10 ANG 26.790,21 ANG 76.613,88
ANG ANG ANG
Situatie 2 Situatie 3 125.198,21 ANG 187.797,31 53.580,41 ANG 80.370,62 153.227,76 ANG 229.841,64
Glucose
ANG 500.000,00
Anxiety
ANG 400.000,00 ANG 300.000,00
Nefropathy Blood pressure
ANG 200.000,00
ANG 100.000,00 ANG -
Hardlopers (o.b.v. kosten)
Hardlopers (o.b.v. volume)
Totaal UR medicatie
Uitgangssituatie
ANG 625.991,03
ANG 267.902,07
ANG 766.138,82
Situatie 1
ANG 563.391,92
ANG 241.111,86
ANG 689.524,93
Situatie 2
ANG 500.792,82
ANG 214.321,66
ANG 612.911,05
Situatie 3
ANG 438.193,72
ANG 187.531,45
ANG 536.297,17
Rationalize Pharmaceutical care
Somatisation Cholesterol
T0
T1
CVRM program and OSS 23
CVRM and diabetes care Summary and results of projects in Suriname, St. Maarten and NL Urgent need to optimize CVRM and diabetes care CVRM Care standard and optimization strategy
Define norms and identify room for improvement
CVRM pilot
Implement part of the recommendations
Roll out
One Stop Shops 24
Importance of optimizing CVRM/DM2 care: urgent! Diabetes population in Suriname: Peak 20 years younger dan elsewhere!
Less than 10% of diabetics survives longer than 20 years! 300
25
264
250
20
200
15 150
127
10 100
5
56 40
50
0
47
0
18
25
31
35
39
43
47
51
55
59
63
67
71
75
79
83
87
0-4 jaar
79% of diabetics is not well regulated!
5-9 jaar
10-14 jaar
15-19 jaar
>=20 jaar
73% of diabetics has overweight 4% 23%
31%
21% normaal
79%
<20 20-25 25-30 >30
>6.5mmol
42%
25
Example St. Maarten Two thirds of highest costs are driven by CVR / CVD / Diabetes
Intramural care and pharmaceutical costs biggest cost driver
Intramural care costs driven by Ob&Gyn / HIV&Aids / CVD&DM
DM/CVRM cause almost 60% of costs prescription medication
26
CVRM and diabetes care Summary and results of projects in Suriname, St. Maarten and NL Urgent need to optimize CVRM and diabetes care CVRM Care standard and optimization strategy
Define norms and identify room for improvement
CVRM pilot
Implement part of the recommendations
Roll out
One Stop Shops 27
Chronic Care Model is starting point
28
Prioritization of strategies Complex problems, but once solved, rapid and high impact results Fast
1. Personalized treatment goals and targets 2. Motivate and coach patients
5,0
3. Information and education materials for patients 4. Awareness about patient involvement 5. Sufficient staff
4,0
Speed
6. Facilities in GP practices
3,0
7. Central care provider and multidisciplinary team 8. Electronic protocols and EHRs 9. Monitoring after identification
2,0
10. Knowledge and skills
Long
11. Multisectoral approach 1,0 1,0
2,0
Difficult
3,0
Complexity
4,0
5,0
12. Public campaigns
Easy 29
= Impact
CVRM and diabetes care Summary and results of projects in Suriname, St. Maarten and NL Urgent need to optimize CVRM and diabetes care CVRM Care standard and optimization strategy
Define norms and identify room for improvement
CVRM pilot
Implement part of the recommendations
Roll out
One Stop Shops 30
Pilot interventions •
Integral modular care program
•
Trained specialized nurses
•
Central caregiver (nurse supervised by GP)
•
Assessment and shared decision making (SDM) with electronic protocol
•
Intensive follow-up with multidisciplinary cooperation (teamwork)
•
Feedback and benchmark information
•
Assess population care needs and necessary capacity / investments
31
Visualize risk profile Scores from 1 to 10 for each relevant health problem Smoking COPD exacerbations
COPD
10
Exercise tolerance
Overweight Physical (in)activity
8
Pulmonary function / dyspnea
6
LIFESTYLE
Nutrition
4 Retinopathy
Alcohol
2 0
Neuropathy
Stress
Diabetic foot
DIABETES MELLITUS
Depression
Glucose
Anxiety
Nefropathy Blood pressure
Somatisation Cholesterol
T0
PSYCHOLOGICAL COMPLAINTS
T1
VASCULAR RISK
32
Spiderweb scores OVERWEIGHT
Co-morbidities1
No
Yes
Waist circumference (Other)
Waist circumference (Asian)
(cm)
(cm)
♂ < 94
♂ < 84
♀ < 80
♀ < 74
♂ < 94 – 102 ♀ < 80 – 88
BMI Asian 18,5 – 22,9
Asian 23 – 24,9
Asian 25 – 29,9
Asian 30 – 34,9
Asian >35
Other 18,5 – 24,9
Other 25 – 29,9
Other 30 – 34,9
Other 35 – 39,9
Other > 40
1
2
3
5
6
♂ < 84 – 92 ♀ < 74 – 82
2
3
4
6
8
♂ > 102 ♀ > 88
♂ > 92 ♀ > 82
3
4
5
7
9
♂ < 94 ♀ < 80
♂ < 84 ♀ < 74
2
4
6
8
10
♂ < 94 – 102 ♀ < 80 – 88
♂ < 84 – 92 ♀ < 74 – 82
5
7
8
9
10
♂ > 102 ♀ > 88
♂ > 92 ♀ > 82
6
8
9
10
10
2) Obesity related diseases: CVD, CVR, arthrosis, sleep apnoea
33
Make an individual care plan based on assessment Health issues Unhealthy lifestyle
General wellbeing
Cardiovascular risk-management
Diabetes mellitus
Stepped-care modules
Smoking
Sc module 1
Sc module 2
Sc module 3
Sc module 4
Disease specific
Physical activity
Sc module 1
Sc module 2
Sc module 3
Sc module 4
Disease specific
Alcohol
Sc module 1
Sc module 2
Sc module 3
Sc module 4
Disease specific
Nutrition
Sc module 1
Sc module 2
Sc module 3
Sc module 4
Disease specific
Depression
Sc module 1
Sc module 2
Sc module 3
Sc module 4
Stress
Sc module 1
Sc module 2
Sc module 3
Sc module 4
Participation
Sc module 1
Sc module 2
Sc module 3
Sc module 4
Obesity
Sc module 1
Sc module 2
Sc module 3
Sc module 4
Hypertension
Sc module 1
Sc module 2
Sc module 3
Sc module 4
Dyslipidemia
Sc module 1
Sc module 2
Sc module 3
Sc module 4
Nephropathy
Sc module 1
Sc module 2
Sc module 3
Sc module 4
Glucose
Sc module 1
Sc module 2
Sc module 3
Sc module 4
Retinopathy
Sc module 1
Sc module 2
Sc module 3
Sc module 4
Neuropathy
Sc module 1
Sc module 2
Sc module 3
Sc module 4
Feet
Sc module 1
Sc module 2
Sc module 3
Sc module 4
34
Individual Care Plan based on chosen SCMs Individueel Behandelplan Roken 2
Adviezen
R2.A Leefstijladviezen
Overgewicht 3 R2.F FarmacotherapieO3.A Leefstijladviezen R2.V Verwijzing
O3.F Hypertensie 3 Farmacotherapie H3.A R2.M Monitoring & Leefstijladviezen O3.V Verwijzing Controle H3.F Farmacotherapie O3.M Monitoring & Controle H3.V Verwijzing
Medicatie
Verwijzingen
Leef- en behandeldoelen
H3.M Monitoring & Controle
Follow-up
35
Follow-up: Monitoring visits Patient recruitment
• • • • • •
Intake
Additional diagnostics
Individual care plan
Follow up
Feedback & Benchmark
Shared care provided by specialized nurse and patient’s GP Compliance support and lifestyle change Specialized foot care Progress is periodically monitored by nurse New targets New appointments
36
Feedback & benchmark every 3 months Patient recruitment
Intake
Risk and care profiles
Individual care plan
Follow up
Feedback & Benchmark
37
Aggregate individual profiles to a population profile
Aggregate individual patient profiles
Insights in types and volumes of care to be delivered
38
Pay for reporting, output and changes
Pay for reporting You only get paid when data is registered consistently and correctly
Smoking COPD exacerbations
10
Exercise tolerance Pulmonary function / dyspnea
Overweight Physical (in)activity
8 6
Nutrition
4 Retinopathy
Pay for tailored care Patients will receive the care they need and not only what the GP is paid for
Alcohol
2 0
Neuropathy
Stress
Diabetic foot
Depression
Glucose
Anxiety
Nefropathy Blood pressure
Somatisation Cholesterol
T0
T1
Engage with patients Shared Decision Making incentive for making a difference 39
Summary • Assessment preparation – Information from GP charts / system – Lab / function tests – Questionnaires
GP system 4
• Assessement (yearly) – Shared Decisionmaking – Individual care plan
Tablet App
Aggregate
3 Casemix 1.Standaard informatie • Administratief • Logistiek 2. Zorgprogramma • Casemix • Zorgbehoeften
Planning and execute
3. Lokale afspraken • • •
Capacity / resources
Populatiekenmerken, Uitkomsten Zorginnovatie
Contract interface 40
CVRM and diabetes care Summary and results of projects in Suriname, St. Maarten and NL Urgent need to optimize CVRM and diabetes care
CVRM program 2009 - 2010
CVRM Care standard and optimization strategy
Define norms and identify room for improvement
CVRM pilot
CVRM pilot 2010 - 2012
Implement part of the recommendations
Roll out
OSS 2013 One Stop Shops 41
Examples from Dutch speaking countries How to engage with care professionals and the population to enhance results
Paradigm shift is needed
3 Balances to create value
1. Bruto marge Op dit moment
wordt er geen maximum bruto marge gehanteerd. De marges die gehanteerd worden variëren van -50% t/m 344%.
Hardlopers (o.b.v. kosten)
Smoking
Hardlopers (o.b.v. volume)
Interventie 1: de bruto marge is maximaal
25% (maximaal bruto marge)
Interventie 1: de bruto marge is maximaal
25% (maximaal bruto marge)
Interventie 2: de bruto marge is gelijk aan
25% (bruto marge)
Interventie 2: de bruto marge is gelijk aan
25% (bruto marge)
Overzicht kosten/besparingen Interventie 1 ZV ANG 37.023,33 OZR ANG 21.217,12 FZOG ANG 3.612,32 Totaal ANG 61.852,76
Overzicht kosten/besparingen Interventie 2 ZV ANG (81.239,58) OZR ANG (28.604,96) FZOG ANG (6.903,25) Totaal ANG (116.747,80)
Interventie 1 ZV ANG 58.674,09 OZR ANG 22.440,99 FZOG ANG 5.543,02 Totaal ANG 86.658,10
10% (percentage fout voorgeschreven)
Situatie 2
20% (percentage fout voorgeschreven)
Situatie 3
30% (percentage fout voorgeschreven)
10
Pulmonary function / dyspnea
Interventie 2 ZV ANG 58.674,09 OZR ANG 22.440,99 FZOG ANG 5.543,02 Totaal ANG 86.658,10
Overweight Physical (in)activity
8 6
Nutrition
4 Retinopathy
Alcohol
2 0
Neuropathy
2. Doelmatiger voorschrijven Besparingen op medicatie kunnen gerealiseerd worden door ondoelmatig voorschrijven tegen te gaan.
Situatie 1
COPD exacerbations Exercise tolerance
Stress
Farmaceutische uitgaven
Diabetic foot
ANG 900.000,00
Depression
ANG 800.000,00 ANG 700.000,00
Axis Title
ANG 600.000,00
Overzicht besparingen Omschrijving Uitgangssituatie Hardlopers (o.b.v. kosten) ANG 625.991,03 Hardlopers (o.b.v. volume) ANG 267.902,07 Totaal UR medicatie ANG 766.138,82
Registration & reimbursement strategy
Situatie 1 ANG 62.599,10 ANG 26.790,21 ANG 76.613,88
ANG ANG ANG
Situatie 2 Situatie 3 125.198,21 ANG 187.797,31 53.580,41 ANG 80.370,62 153.227,76 ANG 229.841,64
Glucose
ANG 500.000,00
Anxiety
ANG 400.000,00 ANG 300.000,00
Nefropathy Blood pressure
ANG 200.000,00
ANG 100.000,00 ANG -
Hardlopers (o.b.v. kosten)
Hardlopers (o.b.v. volume)
Totaal UR medicatie
Uitgangssituatie
ANG 625.991,03
ANG 267.902,07
ANG 766.138,82
Situatie 1
ANG 563.391,92
ANG 241.111,86
ANG 689.524,93
Situatie 2
ANG 500.792,82
ANG 214.321,66
ANG 612.911,05
Situatie 3
ANG 438.193,72
ANG 187.531,45
ANG 536.297,17
Rationalize Pharmaceutical care
Somatisation Cholesterol
T0
T1
CVRM program and OSS 42
Thank you!