UNILIMITED DATA ROAMING

Telkomsel International Roaming Data Packages Updated May 2014 Prepared by RH2013

Guidance for International Roaming TELKOMSEL Cin

UNILIMITED DATA ROAMING Pilihan Paket Unlimited Data Roaming untuk Anda Paket Unlimited Data Roaming

*Harga

MasaAktif Paket

Unlimited Data Roaming 1 hari

Rp 119,000

1 hari


Rp 219,000

3 hari


Rp 319,000

5 hari


Rp 419,000

7 hari

Available for: Daftar Negara Paket Unlimited Albania India Rumania Afrika Selatan Inggris Selandia Baru Amerika Serikat Italia Singapura Arab Saudi Jepang Spanyol Australia Jerman Taiwan Belanda Korea Thailand Ceko Macau Timor Leste Cina Malaysia Turki Filipina Mesir Uni Arab Emirates Hongkong Palestina Vietnam Hungaria Qatar Yunani

Information 1. This package is only valid for kartuHALO with: BlackBerry APN Internet APN Telkomsel APN MMS 2. Price include VAT 10% 3. User can connect to any operator in the selected country. 4. The package is not subscribed (no auto-renewal). 5. The package is only valid for the selected county only. 6. To activate Bridge Data Roam Package can be applied though:  Formal Email to your Account Manager with detail request during Office Hour.  UMB * 266 #. 7. It is recommended to activate the package while still in Indonesia To enjoy VOLUME ROAMING DATA PACKAGE, it is recommended to subscribe before leaving Indonesia. If you do not activate the package, then you will b e charged with normal international roaming charges.

2


Paket 3 in 1 Saat ini, Telkomsel menyediakan Paket 3 in 1 sebagai paket roaming untuk layanan Telpon ke Indonesia, SMS, dan Data (Internet & Blackberry) yang dapat dinikmati oleh seluruh pengguna KartuHalo di negara tujuan: Australia Filipina India Singapore Thailand. 3in1 Package can be us for Kartu Halo user: Bonus Paket Paket Roaming

*Tarif

Paket 3 in 1

Rp 400,000

Telpon ke Indonesia 60 Menit

SMS 60 SMS

Data Unlimite d

Masa Aktif Paket 3

Hari

Price include VAT 10% Syarat dan Ketentuan Paket

Berlaku bagi seluruh pelanggan KartuHalo yang telah aktif layanan IR (International Roaming) Paket berlaku di semua operator negara-negara tujuan paket (Australia, Filipina, India, Singapura, dan Thailand) Aktifasi paket dapat dilakukan melalui *266# Pelanggan dapat mengaktifkan lebih dari 1 paket dengan ketentuan sebagai berikut:  

Gratis Menit dan SMS akan diakumulasi Masa berlaku paket merujuk pada yang lebih panjang

Tarif normal berlaku jika:  

a. Masa berlaku paket telah berakhir b. Bonus paket (telpon & SMS) telah habis

3


VOLUME BASED DATA ROAMING PLAN 1 If you need a continuing of data connection, there are several Volume Based packages that you can choose: Paket Kuota Data Roaming Paket Data Kuota 50 MB Paket Data Kuota 100 MB Paket Data Kuota 300 MB

*Harga Rp 180,000 Rp 350,000 Rp 1,000,000

Masa Aktif Paket 7 hari 7 hari 7 hari

Available for: Albania Africa Selatan USA Arab Saudi Australia Austria Bangladesh Nederland Belgium Check Rep. China Denmark Filipina Finland Hong Kong Hungary India UK Information

Negara Tujuan Ireland Italia Japan German Canada Korea Kuwait Latvia Lithuania Luxemburg Macau Malaysia Egypt Norwegian Palestine France Poland Portugal

Qatar Rumania Russia New Zealand Singapore Slovakia Spain Sri Lanka Sweden Swiss Taiwan Thailand Timor Leste Turkey Uni Arab Emirates Vietnam Greece

1. This package is only valid for kartuHALO with: BlackBerry APN Internet APN Telkomsel APN MMS 2. Price exclude VAT 10% 3. User can connect to any operator in the selected country. 4. The package is not subscribed (no auto-renewal). 5. The package is only valid for the selected county only. 6. To activate Bridge Data Roam Package can be applied though:  Formal Email to your Account Manager with detail request during Office Hour.  UMB * 266 #. 7. It is recommended to activate the package while still in Indonesia

To enjoy VOLUME ROAMING DATA PACKAGE, it is recommended to subscribe before leaving Indonesia. If you do not activate the package, then you will b e charged with normal international roaming charges.

4


VOLUME BASED DATA ROAMING PLAN 2 If you need a continuing of data connection, there are several Volume Based packages that you can choose:

Package Name

Period

Plans

Price

Volume Based Plan 2

7 days

15 MB

3,000,000

Coverage The rest of the world

Information 1. This package is only valid for kartuHALO with: BlackBerry APN Internet APN Telkomsel APN MMS 2. Price exclude VAT 10% 3. User can connect to any operator in the selected country. It is only valid for countries outside the Unlimited Package and Volume Based Data Roaming Plan 1. Refer to Telkomsel Roaming partner list. 4. The package is not subscribed (no auto-renewal). 5. The package is only valid for the selected county only. 6. To activate Bridge Data Roam Package can be applied though:  Formal Email to your Account Manager with detail request during Office Hour.  UMB * 266 #. 7. It is recommended to activate the package while still in Indonesia

To enjoy VOLUME ROAMING DATA PACKAGE, it is recommended to subscribe before leaving Indonesia. If you do not activate the package, then you will b e charged with normal international roaming charges.

5


VOICE AND SMS ROAMING PACKAGE For those of you who frequently travel on business overseas, you can take advantage of various selections of International Roaming SMS dan Voice package to suit your needs, as follow: These packages can be use for: Paket Voice dan SMS

Paket Pilihan Paket Telpon 25 Menit dan 25 SMS Paket 1 Hari Paket Telpon 45 Menit dan 45 SMS Paket 3 Hari Paket Telpon 90 Menit dan 90 SMS Paket Telpon 15 Menit dan 15 SMS Paket 30 Hari Paket Telpon 30 Menit dan 30 SMS Paket Telpon 60 Menit dan 60 SMS * Harga Paket kartuHALO sudah termasuk pajak

Masa Berlaku 1 hari 1 hari 3 hari 30 hari 30 hari 30 hari

Harga Rp 125,000 Rp 200,000 Rp 380,000 Rp 165,000 Rp 300,000 Rp 500,000

Pilihan Paket Voice dan SMS Roaming berlaku di negara-negara sebagai berikut: Pilihan Paket

Paket 1 Hari dan 3 Hari

Paket 30 Hari

Daftar Negara Australia Filipina India Singapore Thailand Australia Hongkong India Korea Selatan Macao Malaysia

Filipina Singapura Taiwan Thailand Vietnam Timor Leste

Information 1. This package is only valid for kartuHALO. 2. Price exclude VAT 10% 3. The package is not subscribed (no auto-renewal). 4. To activate Bridge Data Roam Package can be applied though:  Formal Email to your Account Manager with detail request during Office Hour.  UMB * 266 #. 5. It is recommended to activate the package while still in Indonesia

To enjoy ROAMING DATA PACKAGE, simply subscribe to the dedicated ROAMING NETWORK PARTNER. You may do this by doing a manual setting on your device. If you do not connect using dedicated Roaming Network Partner, you will get charge Normal Charging

6


UNLIMITED CAPPED Data Roaming Plan Along with the many complaints related to customer billing data using the International Roaming service has dilaunch Capped Data Roaming. Capped data roaming plan is anticipating a bill shock for postpaid customers and to maintain the profitability necessary to make adjustment. Services Description Restrictions apply on a daily bill, customers pay according to rates set up with a certain amount. Excess use of a set amount will not be charged. The following are the statutes of limitation are determined based on the cost of roaming partner operator, as follows: Capped Plan Capped 150K

Maximum Charged per day Rp. 150.000

Zone Tariff

Tariff GPRS Roaming per 10kb

South East Asia Rest of Asia & Australia USA & Africa Europe

Rp1,000 Rp1,500 Rp2,000 Rp2,000

Coverage Daftar Negara Capped Data Roaming Albania India Rumania Afrika Selatan Inggris Selandia Baru Amerika Selatan Italia Singapura Arab Saudi Jepang Spanyol Australia Jerman Taiwan Belanda Korea Thailand Ceko Macau Timor Leste Cina Malaysia Turki Filipina Mesir Uni Arab Emirates Hongkong Palestina Vietnam Hungaria Qatar Yunani Maximum charge is calculated for the combined use of all of APN, includes: BlackBerry APN Internet APN Telkomsel APN MMS The calculation of the cost up to maximum limits calculated for the use of cross-operator specified in point coverage. The calculation of the cost up to maximum limits based on usage each day until around 23:59:59 local time. calculations will be reset every day starting at 00:00:01 local time

7


TIPS ROAMING INTERNASIONAL Here some Tips and Tricks while using data overseas: 1. International Roaming Tarif is more expensive than domestic tarif. So you need to be careful and smart while using your phone for voice, sms or data. Internation Roaming tarif will be charge for:  Incoming and Outgoing Calls  Outgoing SMS  All data connection  For latest international pricing, you may access them from: http://www.telkomsel.com/international-services/international-roaming  For any compalin regarding International Roaming services, you may send SMS to 1111 (International Roaming Contact Center). 2. If you are using any Smart Phones (BlackBeery, iPhone, Android, etc) while overseas, it is recommended to:  Removed all unecessary email account(s). Only puch email that is very important for you.  Not to use any social media ( Facebook, Twitter, Friendster, Ping Chat, Foursquare, Instagram, LinkedIn, YM, Messenger, GTalk, or any other similar applications). Make sure you Log Off all applications.  Not use any 3rd party application that automatically push updates (BlackBerry Application, Viigo, Drive Safely, ect)  Do not download attachment from your Smart Phone (BlackBeery, iPhone, Android, etc)  If you are using BlackBeery, untick or do not use “Recent Update”  Do not go browsing unless its important  Do not Streaming and movie, video, or music.  Do not play games that requires internet access  Do not access YouTube  Do not use Smart Phone as a modem  Connect to WiFi 3. If you do not need access social networking (eg facebook, twitter, myspace, etc.) at the time outside the country, ensure access to social networking in logout position.

8


Syarat dan Ketentuan Syarat dan Ketentuan Paket Data USA Fitur GPRS telah diaktifkan Syarat dasar

Layanan Blackberry dapat digunakan jika paket BlackBerry domestik aktif. Layanan Blackberry dapat diaktifkan melalui *363#. Layanan BlackBerry yang berlaku di luar negeri mengikuti jenis paket BlackBerry domestik Paket dapat diaktifkan melalui UMB *266# ·

Pilih Menu

·

Pilih Negara tujuan roaming

·

Pilih Paket yang akan diaktifkan

Aktifasi Paket

APN (Access Point Name) yang berlaku pada Paket Data Unlimited USA adalah :

APN

·

telkomsel

·

internet

·

Blackberry

·

mms

Layanan paket data roaming merujuk pada Waktu Indonesia Barat (WIB). Rujukan Waktu dan Masa berlaku

Paket akan berakhir sesuai masa berlaku, terhitung dari hari saat paket diaktifkan. Contoh pelanggan mengaktifkan paket Unlimited Data Roaming 1 hari pada tgl 10 Oktober 2013 pukul 13:00 WIB, maka paket akan berakhir di tanggal yang sama 10 Oktober 2013 pada pukul 23:59 WIB Paket Data Unlimited dapat berlaku di lebih dari 1 negara tujuan (ketentuan: negara tujuan memiliki paket data yang serupa) dengan mengganti pilihan operator sesuai operator yang terdapat di negara tujuan tersebut.

Coverage

Contoh: Paket Unlimited Data Roaming 5 hari di USA berlaku juga untuk pemakaian data roaming di Filipina, Malaysia, dan negara tujuan lainnya yang menjadi negara tujuan Paket Unlimited Data Roaming Karna kondisi dan situasi tertentu, Coverage dapat mengalami perubahan tanpa adanya pemberitahuan Tarif normal berlaku jika:

Pemberlakuan Tarif Normal

·

Masa berlaku paket berakhir

· Akses GPRS roaming menggunakan APN (access point name) selain yang telah ditentukan

9


10


TIPS SETTING BLACKBERRY® Setting: To enjoy ROAMING DATA PACKAGE, simply subscribe to the dedicated NETWORK PARTNER . You may do this by doing a manual setting on your device. For BlackBerry Device: Step 1 : Go To MANAGER CONNECTION Step 2 : Go To MOBILE NETWORK OPTIONS Step 3 : Go To NETWORK SELECTION MODE – Change from Automatic to MANUAL Step 4 : Wait while Searching for available networks. Step 5 : Choose the correct TELKOMSEL partners network

11


TIPS SETTING iPhone iPhone Proses select Manually network 1. Go to Setting

3. Select International Roaming Partner L (eg: Singtel in Singapore)

2. Choose Carrier

12


Process to deactivate an Application 1. Pilih menu setting

3. Choose Location Services

2. Go to General 4. Select Location Services ‘OFF’ or you can deactivate applications that has Location Services (not all iPhone Application has Location Services).

13


TIPS SETTING ANDROID ANDROID

4. Go To Mobile Networks

Proses select Manually network a. Go To Menu Setting

5. Choose Network Operators

b. Go To Wireless and Network

6. Select International Roaming Partner L (eg: Singtel in Singapore)

14

UNILIMITED DATA ROAMING

Recommend Documents