KUALITAS LAYANAN TERJAGA

Summary

RoW Tertata C O M M U N I C AT I N G O U R W O R L D

FEBRUARI 2014

RoW TERTATA

KUALITAS LAYANAN TERJAGA

Kualitas Layanan Terjaga Menurut Kamus Besar Bahasa Indonesia (KBBI) online, ilegal berarti “tidak menurut hukum;; tidak sah”. Suatu tindakan ilegal sudah pasti merugikan satu atau lebih pihak. Dengan kata lain, ada hak pihak lain yang terenggut. Satu hal yang menjadi keunggulan PT Indonesia Comnets Plus (ICON+) adalah wewenang untuk mengelola Right of Ways (RoW) jaringan ketenagalistrikan milik PT PLN (Persero)–induk perusahaan ICON+–yang bertumpu pada tiang listrik. Sayangnya, ada beberapa pihak yang memanfaatkan tiang listrik tersebut tanpa izin atau ilegal. Saat ini, ICON+ sedang dan terus menertibkan RoW jaringan kelistrikan tersebut. Pasalnya, pemanfaatan RoW jaringan kelistrikan tanpa izin atau memperhatikan aspek keselamatan tidak hanya merugikan PLN, ICON+, dan pelanggan, namun juga masyarakat luas. Memang, perkembangan industri telekomunikasi, multimedia, dan informatika (telematika) di Indonesia cukup pesat. Hal ini berimbas pada kebutuhan infrastruktur sebagai sarana pendukung tercapainya kemajuan industri telematika. Namun, dalam berbagai aktivitas kehidupan– termasuk aspek bisnis– terdapat norma atau etika yang tak boleh dilanggar. Terlebih lagi bila hal ini berkaitan dengan hukum dan kepentingan orang banyak.

DAFTARISI

DARIREDAKSI COMMUNICATING OUR WORLD

03 FOKUS ROW TERTATA KUALITAS LAYANAN TERJAGA

06 KILAS BERITA -­ RAKER KICK OFF 2014 -­ WORKSHOP RISK MANAGEMENT IS EVERYBODY’S BUSINESS -­ KOMITMEN ICON+ MENERTIBKAN KABEL DI TIANG TUMPU PLN -­ TRAINING MBA MINI SMART -­ COFFEE MORNING ICON+ -­ TURNAMEN BADMINTON PLN SE-­JAWA -­ TURNAMEN TENIS MEJA ICON+

Para pembaca yang kami hormati

D

alam Newsletter ICON+News edisi Februari ini, kami mengusung sajian utama bertajuk “RoW Tertata, Kualitas Layanan Terjaga”. Sejatinya, isu ini telah bergulir sejak pertengahan tahun 2013 silam. Dan hingga saat ini, proses penataan RoW terus berlangsung secara progresif.

09 MANAJEMEN TIPS MENGELOLA LAYANAN PELANGGAN

Berdasarkan mandat dari PLN yang merupakan induk perusahaan, ICON+ mengemban amanat untuk mengelola dan memanfaatkan Right of Ways (RoW) jaringan ketenagalistrikan milik PLN yang bertumpu pada tiang listrik. ICON+ ditunjuk sebagai pelaksana dalam penertiban RoW adalah Keputusan Direksi PT PLN (Persero) 282.K/DIR/2009 tentang Ketentuan Pemanfaatan Aset Ketenagalistrikan PLN Untuk Kepentingan Telematika dan Keputusan Direksi PT PLN (Persero) 192.K/DIR/2011 tentang Penataan dan Penertiban Aset Ketenagalistrikan PT PLN (Persero) Untuk Kepentingan Telematika.

10 ICONers TIM PENYUSUNAN DOKUMEN APLIKASI PENILAIAN KINERJA EKSELEN 2013 BERBASIS KRITERIA MALCOLM BALDRIGE -­ ASTRI CHRISTANTI SURBAKTI : Bukan Sekadar Nilai -­ ERNEST SIBUEA : Hingga Larut Malam -­ WELMINCE HERTATI : Menambah Pengetahuan -­ JONATHAN MAHARYUDA SAPUTRA Yang Pertama Kali

12

TEROPONG

Kondisi tersebut salah satunya didukung oleh kondisi Detty Elviany industri telekomunikasi, multimedia, dan informatika WHOHPDWLND ,QGRQHVLD\DQJFHQGHUXQJPHQXQMXNNDQSHUNHPEDQJDQ\DQJVDQJDWVLJQLoNDQ Hal ini berdampak pada peningkatan kebutuhan infrastruktur sebagai sarana pendukung tercapainya kemajuan industri telematika. Oleh karenanya diperlukan tindakan penertiban atas pemanfaatan aset ketenagalistrikan PLN untuk kepentingan telematika. Terlebih pemanfaatan yang tidak tertata dengan baik ini berpotensi mengganggu fungsi utama RoW untuk penyediaan tenaga listrik PLN.

-­ COKLAT -­ MAKAN IKAN JANTUNG SEHAT

15

PSSSTTT... -­ KENAPA KITA GEMAR MEMOTRET DIRI SENDIRI? -­ INILAH PASSWORD YANG PALING MUDAH DITEBAK

Penataan ini sejatinya perlu dilakukan mengingat hingga saat ini banyak tiang tumpu listrik yang kerap dimanfaatkan pula oleh sejumlah pihak yang tidak berhak dan tidak semestinya. Prioritas utama penataan dan penertiban dilakukan pada perangkat dan/ atau jaringan telematika di tiang listrik yang terpasang melebihi kapasitas kemampuan tiang listrik tersebut.

PENANGGUNG JAWAB: Detty Elviany [ Sekretaris Perusahaan ] PEMIMPIN REDAKSI: Manajer Humas KOORDINATOR LIPUTAN: Titik Riana, Erna Pardede KONTRIBUTOR: Ceceng Muhaimin, Melly Rahmadani, Leonard Panjaitan, FX. Yunianto Wibowo NARASUMBER: Seluruh Manajer PT Indonesia Comnets Plus KOLOM INTERAKTIF: Sapto Nugroho, Dehotman Purba, Bambang Suryanto, Bunga Brimagita SIKLUS: Nasari, Khasbullah Arief Santoso EDITOR Muhammad Pamungkas REPORTER & PHOTOGRAPHER Sebastian R.A., Agustina Masito DISAIN & TATA LETAK Andunk Bayumurti

Upaya penertiban RoW yang dilakukan ICON+ melibatkan sejumlah divisi terkait dan juga pihak eksternal, misalnya dengan kepolisian, masyarakat, lembaga hukum dan Advokasi serta media massa. Tentu saja sinergi terintegrasi dari berbagai elemen yang terlibat ini merupakan kunci utama dari keberhasilan upaya penertiban RoW yang dilakukan ICON+. Kerja sama dan dukungan dari setiap pihak merupakan titik krusial yang patut dikembangkan secara berkesinambungan dalam setiap upaya penertiban RoW. Ayo kita bersama-­sama saling bahu membahu menyukseskan amanah yang kita emban ini! Tentu dengan menyandangkan semangat demi kesuksesan kita bersama! Ayo!

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EDISI FEBRUARI 2014

PT INDONESIA COMNETS PLUS Wisma Mulia Lt. 50-­51 Jl. Jend. Gatot Subroto Kav. 42, Jakarta 12710 T. 62-­21 525 3019, F. 62-­21 525 3659

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