TRAINING MATERIAL Hanya untuk penggunaan internal
2016
Astra Toyota Calya Role & Target
OBJECTIVE 1. Mengetahui latar belakang diluncurkannya Toyota Calya
2. Mengetahui role Toyota Calya dan Target Penjualan & MS 3. Mengetahui Target Customer Toyota Calya
Background 1
DECREASING TOYOTA MARKET SHARE 93.874
104.179
102.171
88.156
76.116 36,4
35,7
5,5
5,9
7,3
2011
2012
2013
35,3
AVG MARKET/MO
Model Avanza H. Mobilio H. HRV
32,5
31,6 16,1
12,7
2014 TOYOTA
2015 HONDA
Market Share ‘11
‘13
‘14
‘15
56%
50,4%
41,4%
45,7%
20,3%
15,4% 39,1%
Toyota MS decrease due to Avanza , while Honda Double its MS sinces introduce Mobilio & HRV
Background 2
TOYOTA MPV SEGMENT MOVEMENT Affluent Class (3,5%)
PRICE
Alphard FMC Innova FMC
Avanza BMC
Toyota Sienta
POTENTIAL MARKET
20082011
Middle Class (11%) Pendapatan : 20-30 jt
Middle Low Class (27%) Pendapatan : 15-20 jt
• Avanza FMC • Innova BMC
20042007
High Class (6,5%) Pendapatan : 30-35 jt
Innova MC • Avanza Intro • Innova FMC
Pendapatan : >35 jt
20122015’Q3
Datsun Go +
Entry Class (52%) Pendapatan : < 15 jt
Background 3
OPPORTUNITY TO GRASP LCGC SEGMENT 72,5
71,8 62,8
63,6
66,7
34% 18%
2013
20%
2014
22%
2015
69,4
34%
Passanger Car (K)
26%
2016
LCGC
2017
2018
INCREASE DUE TO MPV LCGC
Background 4
WHO IS DATSUN GO+ CUSTOMER?
Demography
Age 40-44 y.o
87,1%
Married Single
Marital Status
12,9%
35-39 y.o
19,4%
30-34 y.o
12,9%
25,8%
25-29 y.o 20-24 y.o
19,4% 6,5%
Demand Structure 1st Buyer
58,1%
Transportation before : • Motorcycle (83,3%) • Public Trans (16,7%)
Reason to Buy Additional
29%
Other Car : • Dai. Espass (22,2%) • T. Soluna (11,1%) • T. Avanza (11,1%) • K. Capsule (11,1%)
Replacement
12,9%
Replaced Car : • N. G. Livina (25%) • S. Karimun (25%) • Dai. Grand Max (25%) • Ford Laser (25%)
DOMINATED BY 1st BUYER Source : Competitor Survey 2015
YOUNG MARRIED FAMILY
Affordable Price Vehicle it self
• • • •
87,1% 77,4%
High Fuel Efficiency (87,1%) Exterior Design (74,2%) Passanger Capacity (41,9%) Driver Comfort (19,4%)
Objective 5
ASTRA TOYOTA CALYA INTRODUCTION ROLE
ASTRA TOYOTA CALYA ROLE STRENGTHEN TOYOTA DOMINATION IN TOTAL MPV BY PENETRATING MPV ENTRY SEGMENT :
• TARGET M/S 42% (Vs. Datsun & Daihatsu) • MONTHLY SALES min. 7,5 K u/month
TARGET USER : • FIRST BUYER MARRIED
Segmentation, Target & Positioning
Segmentation, Target, Positioning 6
CUSTOMER TARGET TOYOTA CALYA
32%
17%
1. 2. 3. 4.
Additional Buyer family Middle-Income (20-30 mio) Housewife/enterpreneur Other car : Avanza, Innova
POTENTIAL
FUNCTIONAL BASE (MEDIUM CLASS FAMILY)
SECONDARY
ECONOMICAL (STAGNANT FAMILY)
1. 1st & Replacement buyer family (>40 y.o) 2. Low income ( 10 mio) 3. From motorcycle user/replace from Avanza/Xenia (05’-11’)/ Old Kijang (00’ or before)
PRIMARY
SOCIAL CLIMBER (UP & COMING FAMILY) 51%
1. 1st buyer family (30-39 y.o) 2. Low income ( 10 mio) 3. From motorcycle user/ experienced w/ car before (parent’s car)
POSITIONING
“MY FIRST PRIDEFUL MPV FOR FAMILY”
Sales Planning
OBJECTIVE 1. Mengerti Metode Database Management
2. Mengerti Source of Sales dari Toyota Calya 3. Mengerti bagaimana mendapatkan prospek Toyota Calya 4. Mengerti differensiasi antara Calya-Agya-Avanza
Sales Planning 7
DATABASE MANAGEMENT
1
SOURCE
2
FILTERING
PROSPECTING DATA BASE “SUSPECT”
PDCA RETENTION DATABASE
3
4
DISTRIBUTION
GETTING THE PROSPECT
DISTRIBUTE
COUCHING W/ SPV & BM
EVALUATION
CALL/VISIT?EVENT PLAN
6
ACTIVITY PLANNING & F/U
GETTING THE PROSPECT
5
Sales Planning 7
DATABASE MANAGEMENT
Total Prospect : 16.770 SR 7% Hot Prospect : 1.118
5.590 inquiry/ mo
SR 58%
Drop SPK : 200
254 inquiry/ day
SPK : 655
7 Contact / person
DO : 398 The Drop DO will be O/S
O/S : 57
GOAL : 1. Tingkatkan Success Ratio 2. Enough Prospect to achieve DO target Note : 1. Source from Genba to Dealer in Mar ’16
SR 60%
2. R/S July – Dec 2015 Period
1. 2. 3. 4.
Set Sucess Ratio of Covertion Rate Set Target, Prospect / person / day Ensure source of prospect Redefine Prospect
Sales Planning 7
DATABASE MANAGEMENT Internal
1
2
FILTERING (BM & SPV)
3
FOCUS TO : 1. Reactivate Sleeping Customer Avanza 2004-2010 2. Penetrate to Motorcycles user Database 3. Penetrate to Used Car Database 4. Competitor Database (Datsun, Brio, Satya)
Leasing Internal
After Sales
Sales
SOURCE (BM)
External Leasing Motorcycle (FIF)
Used Car database Used Car Community (Old Kijang, Sedan)
PolReg
MOVEX/MOBEX
(3) Leasing Motorcycle Honda matic user
(1) Avanza 2004-2011
(4) Competitor Cust. (Datsun Go+, Brio, Satya)
(2) Old Kijang, Old Toyota Sedan
(1) SPV give the data to sales team
DISTRIBUTE (SPV) 4
(2) Salesman calling every given contact
(1) Analyze needs
FOLLOW UP 5
PDCA
(2) Offer Test Drive
(3) Invite to S/H Events
Ordering
AGYA-AVANZA-CALYA QUALIFYING
Qualifying 9
Minimalisir Kanibalisme
RIGHT QUALIFYING PROCESS
AVANZA
AGYA CALYA
MINIMALISIR CANNIBALISM!
Qualifying 10
QUALIFYING (AVANZA-AGYA-CALYA DIFFERENTIATION)
AVANZA
CALYA
AGYA
Penghasilan
10-15 Jt
8-10 Jt
8-10 Jt
Umur
30-39 tahun
25-35 tahun
30-39 tahun
Status
Menikah, anggota keluarga banyak
Single/Baru Menikah
Menikah, anggota keluarga sedikit
Pekerjaan
Staff/Pengusaha
Mahasiswa/ Junior Staff
Junior Staff/ Pengusaha Start-Up
Karakteristik
● First buyer middle low income ● Additional buyer (mobil lain : Yaris/Innova) ● Replacement dari Avanza atau MPV Low lainnya
Kebutuhan
Kendaraan operasional, tangguh di segala medan, resale value tinggi
● Additional buyer ● Replacement dari Old Sedan /Old Hatchback thn. 2000 / sebelumnya
Kendaraan ekonomis, efisien BBM, Compact & Stylish
● First buyer dari pengguna motor (harga 10-20 Jt) ● Replacement buyer dari MPV used car (Avanza, Xenia 20052011) or (Kijang Old 2000sebelumnya) Kendaraan ekonomis, efisien BBM, kapasitas luas & lega, brand image terjamin
Line Up & Pilihan Warna
OBJECTIVE 1. Mengerti Line Up & Pilihan Warna Toyota Calya
2. Mengerti 5 Keunggulan Utama Toyota Calya
Line Up & Pilihan Warna LINE-UP
Line-Up
G
E
COLOR OPTION
Kode
Warna
W09
White
1E7
Silver Mica Metallic
AT
1G3
Grey Metallic
MT
X13
Balck
MT Std
R40
Red
R71
Orange Metallic
Transmisi
AT MT
(less ABS) Note : Focus Grade G AT, G MT, E MT, E MT Std
VOLUME MAKER
FLAGSHIP
5 KEUNGGULAN
All New Calya
Arti Nama
BAHASA SANSEKERTA
CALYA
“SEMPURNA” ATAU “TANPA CACAT”
5 KEUNGGULAN All New Calya
C A L Y A
COMFORT & COMPLETE INTERIOR AGGRESIVE & MODERN DESIGN LOW FUEL CONSUMPTION & GOOD PERFORMANCE
YOUR SAFETY IS OUR PRIORITY AFFORDABLE PRICE
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
Kabin lega, muat hingga 7 penumpang. Nyaman untuk keluarga Referensi :
Baris-2 Lega & Nyaman
Baris-3 Lega & Nyaman
Ruang kepala baris-3 lega (buble head lining)
Dimensi
All New Calya
Avanza
Panjang
4070 (-120)
4190
Lebar
1655 (-5)
1660
Tinggi
1600 (-95)
1695
Wheelbase
2525 (-130)
2655
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
Bagasi sangat LUAS. Muat Barang Apapun. Mantap!
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
Multi Layer Dashboard dengan Two Tone Color Brown & Black. Elegant!
Tipe G
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
“Floating Design” pada central Dashboard. Unik, Ergonomis, Lega!
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
Manual AC dengan Air Circulator. Kabin lebih nyaman & pendingan merata
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
Roda kemudi berbahan Urethane dengan Thumb Rest. Modern & Nyaman!
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
Meter Kombinasi warna Amber ditambah MID dengan ECO Indicator. Elegant & Modern!
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
Sporty Seat dengan Integrated Headrest. Nyaman & Sporty!
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
All Power Window dengan Auto Up sisi driver. Modern & Praktis!
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
2nd Row 12V Outlet. Praktis charger handphone untuk baris 2
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
Bumper depan Trapezoidal. Agresif & Lebar
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
Hexagonal Halogen Headlamp + Multireflektor. Modern & Stylish
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
Foglamp dengan chrome list. Elegant & Stylish (Hanya tipe G)
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
Stylish 14” Alloy Wheel dengan Two Tone Color Machining. Modern & Satu-satunya di kelasnya! Alloy Wheel 14” with Two Tone Color Machining
(semua tipe)
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
Blackout Graphic Window Jendela samping terkesan menyatu. Stylish & Modern !
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
Spion Samping Elektrik + Lampu Sein Stylish & Keren!
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
Ground Clearance TINGGI. Aman melewati jalan tidak rata & Genangan Air ! Ground Clearance = 180 mm
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
Aero Fin pada Spion
Aero Fin pada Lampu belakang
Aero Stabilizing Fin. Aerodinamis & Modern!
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
Desain belakang Modern & Stylish!
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
Lampu Belakang dengan Horizontal Reflektor. Dinamis & Modern!
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
Short Pole Antena. Gelombang radio jernih, Desain modern + bisa dilipat. Pertama di Kelasnya!
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
3NR-VE Engine, 1200cc with DUAL VVT-i Performa Lincah Efisien Bahan Bakar Suara Halus & Minim Getaran Daya Maks (PS/RPM)
88/6000
Torsi Maks (Kgm/RPM)
11/4200
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
Pertama di Kelasnya! 2 Tipe Transmisi AT & MT Transmisi Automatic 4-Speed yang halus Transmisi Manual 5-Speed yang Responsif
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
Superior di semua aspek Vs. Kompetitor di kelasnya : Stabil Pengereman Kenyamanan berkendara Getaran Hasil Test Internal TAM
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
Fitur keselamatan terlengkap & terbaik di Kelasnya. Aman untuk Berkendara
COMFORT &
AGGRESIVE &
LOW FUEL
YOUR SAFETY
AFFORDABLE
COMPLETE INTERIOR
MODERN DESIGN
CONSUMPTION & GOOD PERFORMANCE
IS OUR PRIORITY
PRICE
Fitur keselamatan terlengkap & terbaik di Kelasnya. Aman untuk Berkendara
AFFORDABLE PRICE
ASTRA TOYOTA CALYA VS. DATSUN GO+
OBJECTIVE 1. Mengerti keunggulan Toyota Calya Vs. Datsun Go+
2. Mengerti keunggulan Toyota Calya Vs. Daihatsu Sigra
QUALITY
COMFORT
SAFETY
All New CALYA Datsun GO+
Kap Mesin dilengkapi Peredam (All)
Kap Mesin Tanpa Peredam
QUALITY
COMFORT
SAFETY
All New CALYA Datsun GO+
Diengakapi Foglamp (Tipe G)
Tidak dilengkai Foglamp
QUALITY
COMFORT
SAFETY
All New CALYA Datsun GO+
Two Tone Machining Alloy Wheel 14” (All)
Pelek Kaleng 13”
QUALITY
COMFORT
SAFETY
All New CALYA Datsun GO+
Electric Outer Mirror (All) + Turn Signal Lamp (Tipe G)
Manual Outer Mirror
QUALITY
COMFORT
SAFETY
All New CALYA Datsun GO+
Handle Tipe Grip (All)
Handle Tipe Jungkit
QUALITY
COMFORT
SAFETY
All New CALYA Datsun GO+
Dilengkapi Wiper Belakang (All)
Tanpa Wiper Belakang
QUALITY
COMFORT
SAFETY
All New CALYA Datsun GO+
Audio Double DIN CD,USB,AUX (All) + Bluetooth (Tipe G)
Audio Single DIN tanpa CD
QUALITY
COMFORT
SAFETY
All New CALYA Datsun GO+
AC + Air Circulator (All)
AC Single Blower
QUALITY
COMFORT
SAFETY
All New CALYA Datsun GO+
Baris Pertama Dilengkapi Arm Rest
Baris Pertama Tanpa Arm Rest
QUALITY
COMFORT
SAFETY
All New CALYA Datsun GO+
Hand Brake Tipe Lever (Modern)
Hand Brake Tipe Tarik (Kuno)
QUALITY
COMFORT
SAFETY
All New CALYA Datsun GO+
Meter Kombinasi Sporty & Modern
Meter Kombinasi Konvensional
QUALITY
COMFORT
SAFETY
All New CALYA Datsun GO+
Kursi Baris ke-2 Dengan Sliding & Reclining
Kursi Baris ke-2 Tanpa Sliding & Reclining
QUALITY
COMFORT
SAFETY
All New CALYA Datsun GO+
All Power Window
Jendela Baris ke-2 masih Tipe Engkol
QUALITY
COMFORT
SAFETY
All New CALYA Datsun GO+
Akses Baris Ke-3 Sangat Gampang dengan One Touch Folding
Akses Baris ke-3 Sangat Susah
QUALITY
COMFORT
SAFETY
All New CALYA Datsun GO+
Ruang Baris ke-3 Jauh Lebih Luas
Ruang Baris ke-3 Sangat Sempit
QUALITY
COMFORT
SAFETY
All New CALYA Datsun GO+
Ruang Bagasi Lebih Luas (262 L)
Ruang Bagasi Sangat Sempit
QUALITY
COMFORT
SAFETY
All New CALYA Datsun GO+
Dual Airbag (All)
Single Airbag
QUALITY
COMFORT
SAFETY
All New CALYA Datsun GO+
Seatbelt 3 Point ELR di Semua Kursi
Kursi Baris Ke-2 Tengah masih 2 Point ELR
QUALITY
COMFORT
SAFETY
All New CALYA Datsun GO+
Dilengkapi ISOFIX (All)
Belum dilengkapi ISOFIX
QUALITY
COMFORT
SAFETY
All New CALYA Datsun GO+
Immobilizer + Alarm (All)
Hanya di Hi-Grade
ASTRA TOYOTA CALYA VS. DAIHATSU SIGRA
TOYOTA CALYA
DAIHATSU SIGRA
Bumper Design
Toyota Unique Design
Daihatsu Unique Design
Front Fog Lamp
With Toyota Plating
With Daihatsu Plating
Radiator Grille
Toyota Unique Design
Daihatsu Unique Design
Alloy Wheel
Toyota Unique Design
Daihatsu Unique Design
3
2
2nd Row Seatbelt
3 x 3 Point
2 x 3 Point, Center 2 Point
3rd Row Seatbelt
2 x 3 Point
2 x 2 Point
With
Without
D-Only with Buzzer
Without
All Grade (Except E MT Less ABS)
Only Hi-Grade AT
SPEC ITEM
2nd Row Head Rest
ISOFIX Seatbelt Warning ABS
Question & Answer
Q & A All New Calya 1
MESIN ALL NEW CALYA SAMA SEPERTI ETIOS
Apakah mesin yang digunakan All New Calya sama dengan mesin Toyota Etios?
Berbeda, untuk All New Calya menggunakan mesin dengan kode 3NR-VE dan teknologi Dual VVT-i, sedangkan Etios menggunakan mesin dengan kode 3NR-FE dan belum memakai teknologi VVT-i
Q & A All New Calya 2
MESIN ALL NEW CALYA SAMA SEPERTI DAIHATSU
Apakah mesin yang digunakan All New Calya adalah mesin Daihatsu?
Mesin All New Calya di develop oleh Toyota namun produksinya di Daihatsu. Mesin ini juga digunakan pada Daihatsu Sigra
Q & A All New Calya 3
BODI ALL NEW CALYA SAAT DIISI FULL LOAD
Saat diisi full load (7 penumpang), bodi All New Calya terlihat turun hampir menyentuh ban ya?
Memang bodi All New Calya terlihat turun, namun sesuai dengan konsep sedan, suspensi All New Calya memang didesain untuk kenyamanan & kestabilan dalam berkendara. Dan tidak usah khawatir, hal ini tidak akan mempengaruhi performance kendaraan
Q & A All New Calya 4
BERKENDARA MELEWATI JALAN BERLUBANG
Saat berkendara dengan All New Calya apakah kira-kira ban-nya akan mentok ke rumah ban (bottoming) jika melewati jalan berlubang / polisi tidur? stopper
Tidak. Selama kendaraan ini digunakan dalam kondisi yang normal (kecepatan normal dianjurkan <40 km/jam, jalan rata, tidak over load). Selain itu suspensi All New Calya sudah dilengkapi dengan "stopper" untuk meredam hentakan.
Q & A All New Calya 5
MENGGANTI BAN & PELEK
Apakah diperbolehkan mengganti pelek & ban All New Calya?
Boleh mengganti pelek & ban All New Calya, namun direkomendasikan untuk ukuran total pelek & ban masih sama (standard).
SELESAI
