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Jaminan Kualitas Proyek y y Merupakan semua aktifitas yang dilakukan oleh organisasi proyek untuk
memberikan jaminan tentang kebijakan kualitas, tujuan dan tanggung jawab dari pelaksanaan proyek agar proyek dapat memenuhi kebutuhan yang sudah disepakati. y Kualitas yang dimaksud di sini biasanya memiliki hubungan keterkaitan yyang sangat erat dengan sejumlah standar internasional, seperti contohnya g g g j p y adalah memenuhi ISO sebagai panduan sistem manajemen mutu d l h h b d (misalnya dalam pembuatan aplikasi diperhatikan kaidah baku software engineering yang memenuhi software quality assurance). y Diartikan sebagai totalitas ekspektasi yang diharapkan oleh pemrakarsa atau sponsor proyek; dalam arti kata mereka yang termasuk di dalam stakeholder proyek mendefinisikan harapan‐harapannya terhadap hasil dari proyek yang dikerjakan.
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y Kualitas adalah derajat dari beberapa karakteristik
pemenuhan requairement y Terdiri dari beberapa aktifitas y Quality Planing, mengidentifikasi standar kualitas utk Qua ty a g, e g de t as sta da ua tas ut
pelaksanaan proyek dan bagaimana memenuhinya y Perform Quality Asurance, mengimplementasikan rencana jaminan kualitas agar proyek memenuhi semua requairement y Perform Quality Control, memonitor hasil pelaksanaan proyek apakah memenuhi standar kualitas atau tidak
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Implementing Quality Project Management Implementing Quality Project Management y Customer satisfaction The project must satisfy the customer requirements by
delivering what it promised in order to satisfy the needs of the customer.
y Prevention Quality is planned into a project, not inspected in. It is always more y y y y
cost‐effective to prevent mistakes than to correct them. Management responsibility The project team must work towards the quality goal, but management must provide the needed resources to deliver on the quality promises. promises Plan‐do‐check‐act Deming, arguably the world’s leader in quality management theory thanks to his management methods implemented in Japan after World War II, set the bar with his “plan‐do‐check‐act” approach to quality management. Kaizen technology Kaizen is a quality management philosophy of applying continuous small improvements to reduce costs and ensure consistency or project performance. Marginal analysis g y Marginal analysis studies the cost of the incremental g improvements to a process or product and compares it against the increase in d d h revenue made from the improvements.
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Perencanaan Kualitas
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Input Perencanaan Kualitas p y Enterprise Environmental Factor y Struktur dan budaya organisasi y Standar industri y Fasiltas/peralatan F il / l y SDM y PM Information System y Stakeholder y Standart estimeting database
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Lanjutan… j y Organizational Process Assets y Proses dan procedure organisasi dalam melaksanakan proyek y
Organisasi cara kerja keuangan Organisasi, cara kerja, keuangan
y Informasi dan standart organisasi y
Gaji, dokumen proyek
y Project Scope Statement y Project Management Plan
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Tools & Techniques q y Cost‐benefit analysis y Mengurangi pengulangan pekerjaan y Meningkatkan produktifitas y Mengurangi biaya g g y y Meningkatkan kepuasan stakeholder
y Benchmarking y Menandai dan membandingkan aktifitas proyek dengan
proyek sejenis
y Design of Experiment y Melakukan uji coba terhadap design dan melakukan analisis
kondisi optimal
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Cost‐Benefit Analysis y
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Lanjutan… j y Cost Of Quality (COQ) y Total biaya yang dikeluarkan untuk memnuhi standart kualitas yang diminta y Additional Quality Planing Tools y Matrix diagram
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Q Quality Planing Outputs y g p y Quality Management Plan y Quality Matrix y Tingkat kegagalan y Tingkat penyelesaian k l y Quality Checklist y Prcocess Improvement Plan y Quality Baseline y y Project Management Plan Updates
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Perform Quality Assurance Q y
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Q Quality assurance y y Quality assurance (QA) is the sum of the planning and
the implementations of the plans the project manager, the project team, and management does to ensure the project meets the demands of quality. project meets the demands of quality y There are two types of QA: y Internal QA Assurance provided to management and the
project team y External QA Q Assurance provide to the external customers of p the project
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Performing Quality Control gQ y
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Checklist
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Control Chart
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Pareto Diagrams g y A Pareto diagram is somewhat related to Pareto's Law:
80 percent of the problems come from 20 percent of the issues. y This is also known as the 80/20 rule. This is also known as the 80/20 rule y The project team should first work on the largest problems and then move onto the smaller problems.
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Pareto Diagrams g
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Results of Quality Control Q y y Acceptance decisions Results of work are either accepted or
rejected. y Rework Nonconformance to quality results in rework. Rework costs time and money and contributes to projects being late, over budget, or both. It is always more cost effective to do the work right the first time than to do it correct the second time than to do it correct the second. y Completed checklists If the project is using checklists to confirm the completion of work, then the completed checklists should become part of the project records. y Process adjustments When results of inspections indicate quality is out of control then process adjustments may be needed to make immediate corrective actions or planned preventive actions to ensure quality improves.
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Masalah berkait dengan kualitas Masalah berkait dengan kualitas
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Diagram Penjaminan Kualitas g j
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