DAFTAR ISI
HALAMAN JUDUL .............................................................................................. i HALAMAN PERSETUJUAN ............................................................................. ii HALAMAN PENGESAHAN .............................................................................. iii HALAMAN PERNYATAAN .............................................................................. iv HALAMAN BUKTI MELAKUKAN PENELITIAN .........................................v HALAMAN MOTTO DAN PERSEMBAHAN ................................................ vi KATA PENGANTAR ......................................................................................... vii DAFTAR ISI ....................................................................................................... viii DAFTAR TABEL ..................................................................................................x DAFTAR GAMBAR ............................................................................................ xi ABSTRAKSI........................................................................................................ xii BAB I
PENDAHULUAN
A. Latar Belakang................................................................................................1 B. Rumusan Masalah ..........................................................................................6 C. Tujuan Penelitian ............................................................................................8 D. Manfaat Penelitian ..........................................................................................8 E. Tinjauan Pustaka ............................................................................................9 F. Metode Penelitian 1. 2. 3. 4. BAB II
Paradigma dan Pendekatan Penelitian ....................................................27 Lokasi dan Waktu Penelitian ..................................................................29 Metode Pengumpulan Data ....................................................................29 Metode Analisis Data .............................................................................31 GAMBARAN UMUM OBJEK PENELITIAN
A. Profil PT. Angkasa Pura 1 ............................................................................37 B. Profil PT. Angkasa Pura 1 Bandar Udara Adisutjipto ..................................38 C. Sejarah Angkasa Pura 1 Bandar Udara Adisutjipto ....................................40 D. Logo Perusahaan ..........................................................................................42 E. Visi dan Misi Perusahaan .............................................................................45 F. Lokasi Perusahaan ........................................................................................45
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G. Struktur Organisasi PT. Angkasa Pura 1 Bandar Udara Adisutjipto ...........46 H. Divisi CSR ....................................................................................................47 I. Jenis Kegiatan dan Masyarakat Penerima PKBL .........................................48 BAB III
TEMUAN DATA
A. Pemahaman Pelaksanaan CSR .....................................................................50 B. Gambaran Kegiatan CSR 1. Corporate Social Responsibility BUMN (PKBL) ..................................53 2. Dasar Pelaksanaan CSR .........................................................................55 3. Tujuan Pelaksanaan CSR .......................................................................60 4. Jenis Kegiatan CSR ................................................................................61 5. Masyarakat Penerima Manfaat CSR ......................................................75 C. Standarisasi Internasional: ISO 26000 1. Pemahaman Praktisi CSR Tentang ISO 26000 ......................................83 2. Implementasi Konsep Tripple Bottom Line pada Kegiatan CSR .........85 D. Evaluasi Teknis Pelaksanaan CSR Dengan POAC 1. 2. 3. 4. BAB IV
Tahap Planning .......................................................................................97 Tahap Organizing .................................................................................101 Tahap Actuaing ....................................................................................103 Tahap Controlling .................................................................................105 PEMBAHASAN
A. Penerapan CSR PT. Angkasa Pura 1 Yogyakarta ......................................111 B. Kegiatan PT. Angkasa Pura 1 Yogyakarta 1. 2. 3. 4.
Corporate Social Responsibility BUMN (PKBL) ................................112 Dasar Pelaksanaan CSR .......................................................................113 Tujuan Pelaksanaan CSR .....................................................................115 Jenis Kegiatan CSR 1) Program Kemitraan ........................................................................117 2) Program Bina Lingkungan .............................................................123 5. Masyarakat Penerima Manfaat CSR ....................................................133 C. Evaluasi Kegiatan CSR PT. Angkasa Pura 1 Yogyakarta menggunakan Standarisasi Internasional ISO 26000 1. Pemahaman Praktisi CSR Tentang ISO 26000 ....................................135 2. Implementasi Konsep Tripple Bottom Line pada Kegiatan CSR 1) Planet ..............................................................................................137 2) People .............................................................................................138
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3) Profit ...............................................................................................140 3. Evaluasi Program PKBL PT. Angkasa Pura 1 Yogyakarta berdasarkan Seven Core Subjects ISO 26000...........................................................144 1) Stakeholders ...................................................................................146 2) Subyek Inti......................................................................................149 a. Tata kelola organisasi (organizational governance) ................150 b. Hakasasi manusia (human rights) ............................................151 c. Praktik ketenagakerjaan (labour practices) .............................152 d. Lingkungan (the environment) ................................................153 e. Prosedur operasi yang wajar (fair operating procedures) ........154 f. Isu konsumen (consumer issues) .............................................155 g. Pelibatan dan pengembangan masyarakat (community involvement and development) ...............................................156 3) Pelaporan ........................................................................................157 D. Evaluasi Teknis Pelaksanaan CSR Dengan POAC 1. Planning ................................................................................................160 2. Organizing ............................................................................................162 3. Actuaing ...............................................................................................164 4. Controlling ............................................................................................165 E. Tabel Implementasi Program CSR PT. Angkasa Pura 1 Yogyakarta berdasarkan evaluasi UU No 40 Tahun 2007 (Peraturan Menteri BUMN Nomor: PER-05/MBU/2007 ), dan ISO 26000 ..........................................169 BAB V
PENUTUP
A. Kesimpulan .................................................................................................171 B. Keterbatasan Penelitian ..............................................................................173 C. Saran ..........................................................................................................174 DAFTAR PUSTAKA LAMPIRAN
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DAFTAR TABEL Tabel 1 Jumlah Dana Program Kemitraan yang Tersedia PT. Angkasa Pura 1 Yogyakarta periode 1 Januari 2014 s/d 31 Desember 2014. ................................121 Tabel 2 Jumlah Dana Program Kemitraan yang Disalurkan PT. Angkasa Pura 1 Yogyakarta periode 1 Januari 2014 s/d 31 Desember 2014. ................................122 Tabel 3 Program Bina Lingkungan Pembina PT. Angkasa Pura 1 Yogyakarta..129 Tabel 4 Dana Program Bina Lingkungan Pembina PT. Angkasa Pura 1 Yogyakarta Periode 1 Januari 2014 s/d 31 Desember 2014. ...............................131 Tabel 5 Realisasi Penyaluran Dana PKBL PT. Angkasa Pura 1 Yogyakarta Periode 1 Januari 2014 s/d 31 Desember 2014. ...................................................142 Tabel 6 Stakeholders PT. Angkasa Pura 1 Yogyakarta PT. Angkasa Pura 1 Yogyakarta ..........................................................................................................147 Tabel 7 Stakeholders PT. Angkasa Pura 1 Yogyakarta PT. Angkasa Pura 1 Yogyakarta ..........................................................................................................148 Tabel 8 Stakeholders 7 Core Subjects of ISO26000: Organizational Governance ..............................................................................................................................150 Tabel 9 Stakeholders 7 Core Subjects of ISO26000: Human Rights ................151 Tabel 10 Stakeholders 7 Core Subjects of ISO26000: Labour Practices ..........152 Tabel 11 Stakeholders 7 Core Subjects of ISO26000: The Environment ..........153 Tabel 12 Stakeholders 7 Core Subjects of ISO26000: Fair Operating Procedures ..............................................................................................................................154 Tabel 13 Stakeholders 7 Core Subjects of ISO26000: Consumer Issues ..........155 Tabel 14 Stakeholders 7 Core Subjects of ISO26000: Community Involvement and Development ................................................................................................156 Tabel 15 Stakeholders Tiga Komponen Indikator Program PT. Angkasa Pura 1 Yogyakarta ..........................................................................................................168 Tabel 16 Pelaksanaan CSR berdasarkan undang-undang, ISO 26000, dan implementasi program PKBL. PT. Angkasa Pura 1 Yogyakarta .........................169
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DAFTAR GAMBAR
Gambar 1 Model Analisis Interaktif Miles dan Huberman .................................32 Gambar 2 Tiga Elemen Kunci pada ISO 26000 ..................................................35 Gambar 3 Logo PT. Angkasa Pura 1 ....................................................................42 Gambar 4 5 Arah Strategis PT. Angkasa Pura 1 ..................................................43 Gambar 5 Struktur Organisasi PT. Angkasa Pura 1Yogyakarta .........................47 Gambar 6 Bagan Kerja Departemen CSR PT. Angkasa Pura 1 ...........................48 Gambar 7 Peta Lokasi Desa Wisata Bobung ........................................................49 Gambar 8 5 Arah Strategis PT. Angkasa Pura 1 ................................................116 Gambar 9 Tiga Komponen Indikator Program 1 ................................................146 Gambar 10 7 Core Subjects by ISO 26000 .......................................................150
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