DAFTAR ISI Halaman KATA PENGANTAR ......................................................................................................... i DAFTAR ISI...................................................................................................................... iii DAFTAR TABEL............................................................................................................... v DAFTAR GAMBAR ......................................................................................................... vi DAFTAR LAMPIRAN..................................................................................................... vii I. PENDAHULUAN .......................................................................................................... 1 1.1 Latar Belakang .......................................................................................................... 1 1.2Rumusan Masalah ...................................................................................................... 4 1.3 Tujuan Penelitian ...................................................................................................... 5 1.4 Kegunaan Penelitian ................................................................................................. 5 1.5Ruang Lingkup Penelitian.......................................................................................... 6 II. TINJAUAN PUSTAKA DAN KERANGKA PEMIKIRAN ....................................... 7 2.1Kerangka Teoritis ...................................................................................................... 7 2.1.1 Peranan Sumber Daya Manusia dalam Organisasi ............................................ 7 2.1.2 Motivasi ............................................................................................................. 9 2.1.3 Penilaian Kinerja.............................................................................................. 11 2.1.4 Sistem Penilaian Kinerja .................................................................................. 17 2.1.5 Karir ................................................................................................................. 23 2.2 Kajian Penelitian Terdahulu ................................................................................... 28 2.3 Kerangka Pemikiran Konseptual ............................................................................ 33 2.4 Kerangka Pemikiran Operasional ........................................................................... 35 III. METODE PENELITIAN........................................................................................... 37 3.1 Lokasi dan Waktu Penelitian .................................................................................. 37 3.2 Pendekatan Penelitian ............................................................................................. 37 3.3 Jenis dan Sumber Data ............................................................................................ 38 3.4 Teknik Pengumpulan Data dan Informasi .............................................................. 38 3.5 Teknik Pengambilan Responden............................................................................. 38 3.6Variabel Penelitian ................................................................................................... 41 3.7Teknik Pengolahan dan Analisis Data ..................................................................... 42 3.7.1Teknik Pengolahan Data ................................................................................... 42 3.7.2Analisa Data ...................................................................................................... 43 IV. GAMBARAN UMUM PERUSAHAAN .................................................................. 50 4.1 Sejarah Perusahaan ................................................................................................. 50 4.2. Organisasi Perusahaan ........................................................................................... 51 4.3 Visi, Misi, dan Strategi Perusahaan ........................................................................ 53 4.4 Manajemen Sumber Daya Manusia ........................................................................ 54 V. HASIL DAN PEMBAHASAN................................................................................... 60 5.1 Karakteristik Responden ......................................................................................... 60 5.1.1 Jenis Kelamin ................................................................................................... 60 5.1.1 Usia .................................................................................................................. 60 5.1.2Pendidikan ........................................................................................................ 60 5.1.3Masa Kerja ........................................................................................................ 62 5.1.4Jabatan .............................................................................................................. 63 5.2Uji Validitas dan Reliabilitas ................................................................................... 64 5.3 Persepsi Responden terhadap Sistem Penilaian Kinerja ......................................... 67 5.3.1 Persepsi Responden terhadap Masukan atau Input .......................................... 67 5.3.2 Persepsi Responden terhadap Proses Penilaian Kinerja .................................. 74 5.3.3 Persepsi Responden terhadap Hasil atau Output Penilaian Kinerja ............... 82
5.3.4 Persepsi Responden terhadap Pengembangan Karir di PTBA......................... 89 5.4 Analisis Hubungan Sistem Penilaian Kinerja dan Pengembangan Karir................ 91 5.5 Hubungan antara Tingkat Jabatan dengan Persepsi Responden ............................. 93 5.5.1 Hubungan antara Tingkat Jabatan dengan Persepsi Responden terhadapMasukan atau Input Penilaian Kinerja ........................................................ 93 5.5.2 Hubungan antara Tingkat Jabatan dengan Persepsi Responden terhadap Proses Penilaian Kinerja....................................................................................................... 95 5.5.3 Hubungan antara Tingkat Jabatan dengan Persepsi Responden terhadap Hasil atau Output Penilaian Kinerja ................................................................................... 97 5.6 Implikasi Manajerial ............................................................................................... 98 VI. KESIMPULAN DAN SARAN ............................................................................... 102 DAFTAR PUSTAKA ..................................................................................................... 104
DAFTAR TABEL Nomor
Halaman
1.Jumlah Sampel Per Satuan Kerja ........................................................................40 2.Skala Likert dan Bobot Nilai Jawaban Responden .............................................43 3.Kategori Penilaian Koefisien Korelasi ................................................................48 4.Jenjang Jabatan, Kategori Jabatan, dan Peringkat Karyawan PTBA ..................53 5.Komposisi Karyawan Berdasarkan Status dan Kategori Jabatan .......................57 6.Karakteristik Responden Berdasarkan Usia ........................................................60 7.Karakteristik Responden Berdasarkan Pendidikan .............................................61 8.Karakteristik Responden Berdasarkan Masa Kerja ............................................62 9.Karakteristik Responden Berdasarkan Jabatan ...................................................63 10. Hasil Uji Validitas Butir Sistem Penilaian Kinerja ..........................................65 11. Hasil Uji Validitas Butir Pengembangan Karir................................................66 12. Persepsi Responden terhadap Masukan atau Input Penilaian Kinerja .............68 13. Persepsi Responden terhadap Proses Penilaian Kinerja ..................................74 14. Persepsi Responden terhadap Hasil atau Output Penilaian Kinerja .................82 15. Matriks Efektivitas Sistem Penilaian Kinerja ..................................................87 16. Persepsi Responden terhadap Pengembangan Karir di PTBA.........................89 17. Hubungan Sistem Penilaian Kinerja dan Pengembangan Karir......................92 18. Hasil Uji Chi Square pada Masukan (Input) Penilaian Kinerja .......................94 19. Hasil Uji Chi Square pada Proses Penilaian Kinerja .......................................95 20. Implikasi Manajerial ......................................................................................100
DAFTAR GAMBAR
Nomor 1. 2. 3. 4. 5. 6. 7. 8. 9.
Halaman
Pengaruh Kinerja Individu dan Kelompok terhadap Kinerja Organisasi Error! Bookmark not defined. Hubungan antara Kebutuhan, Dorongan, dan Tindakan ..................................9 Hirarki Kebutuhan Maslow.............................................................................10 Elemen-elemen Sistem Penilaian Kinerja Karyawan ....................................18 Sistem Penilaian Kinerja .................................................................................19 Kerangka Perencanaan dan Pengembangan Karir ..........................................26 Proses Pengembangan Karir ...........................................................................27 Kerangka Pemikiran Konseptual ....................................................................35 Kerangka Pemikiran Operasional ...................................................................36
DAFTAR LAMPIRAN Nomor 1. 2. 3. 4. 5. 6.
Halaman
Struktur Organisasi di PT Bukit Asam (Persero), Tbk .................................107 Kuesioner Penelitian .....................................................................................108 Hasil Olahan SPSS Korelasi Spearman ........................................................115 Hasil Olahan SPSS Uji Chi Square Input Penilaian Kinerja ........................116 Hasil Olahan SPSS Uji Chi SquareProses Penilaian Kinerja .......................117 Hasil Olahan SPSS Uji Chi SquareOutput Penilaian Kinerja ......................119
