Produk Perbankan – Corporate Bank
Rudy Tandjung 22 January 2013
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Transaction Banking
Daftar Isi • Apa itu cash management? • Cash Management: Solusi terpadu
– Solusi untuk Tata Kelola Piutang (Collections) – Solusi untuk Tata Kelola Pembayaran (Payments) • Infrastruktur Cash Management di Asia • Electronic Banking • Securities Services
– Market Update – Funds Administration • Trade • Tujuan Strategis Nasabah
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Transaction Banking
Apa itu “Cash Management”? INVESTASI JANGKA PENDEK
PENJUALAN
LA LO S KE ITA TA UID TA LIK
TA TA KE (CO PIUT LOL LLE ANG A CT ION S)
REKENING
OPERASIONAL
TA TA H KEL (PA UTA OLA YM NG EN TS )
LA ELO A K ITAS T A T UID LIK
PINJAMAN JANGKA PENDEK
PEMBELIAN
INFORMASI
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Transaction Banking
Cash Management – Solusi Terpadu Solusi payables Pembayaran domestik, cek, giro, RTGS, dll. Pembayaran Cross-Border Solusi pembayaran jasa pihak ketiga
Solusi Receivables
Liquidity & Investments
Jasa Rekonsiliasi
Pooling
Jasa penyimpanan cek/giro mundur
Concentration Netting
Jasa pengambilan uang tunai
Didukung oleh: • Media penyampaian informasi berbasis internet yang aman, • Integrasi jasa ke ERP (Enterprise Resource Planning) dan sistem pembukuan nasabah • Tim profesional yang berpengalaman untuk menangani nasabah Page 4
Transaction Banking
Solusi untuk Tata Kelola Piutang
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Transaction Banking
Studi Kasus - Solusi untuk Tata Kelola Piutang LATAR BELAKANG Perusahaan XYZ bergerak di bidang telekomunikasi seluler Mempunyai jumlah nasabah hampir 3 juta pelanggan Nasabah dapat membayar tagihan bulanan dengan beberapa cara: tunai, pengiriman, uang, ATM, dan kartu kredit
MASALAH XYZ mengalami kesulitan dalam merekonsiliasi pelanggan yang sudah membayar dengan cara pengiriman uang melalui kliring Nasabah tersebut seringkali tidak mencantumkan nama dan nomor pelanggan pada kolom “Keterangan/Pesan di formulir transfer. Page 6
Transaction Banking
Studi Kasus - Solusi untuk Tata Kelola Piutang
SOLUSI Produk yang dapat langsung mengenali nama dan nomor nasabah pada saat nasabah mengirim uang melalui kliring. Produk yang dapat memberikan laporan nasabah-nasabah yang sudah melakukan pembayaran.
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Transaction Banking
Studi Kasus - Solusi untuk Tata Kelola Piutang MANFAAT Pengelolaan informasi tepat waktu dan penyederhanaan proses rekonsiliasi untuk keperluan perhitungan arus uang yang lebih baik Pengelolaan piutang yang lebih nyaman dan efisien Integrasi dengan sistem tata kelola piutang nasabah
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Transaction Banking
Solusi untuk Tata Kelola Pembayaran
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Transaction Banking
Studi Kasus - Solusi untuk Tata Kelola Pembayaran LATAR BELAKANG Perusahaan ABC bergerak di bidang ritel pakaian dan mempunyai kantor cabang di seluruh Indonesia. ABC menjual lebih dari tiga ribu jenis pakaian yang di pasok dari lebih 500 suppliers Pembayaran dilakukan ke 500 suppliers dalam jangka waktu mingguan
MASALAH ABC membayar supplier-nya dalam bentuk cek yang mana harus ditandatangani oleh Dir. Keuangan Dir. Keu nya menghabiskan waktu terlalu banyak menandatangani cek-cek tersebut Page 10
Transaction Banking
Studi Kasus - Solusi untuk Tata Kelola Pembayaran
SOLUSI Produk yang mampu menangani pembuatan cek secara aman tanpa membebani waktu Direktur Keuangan Perusahaan ABC Produk yang mampu membuat check secara elektronik sehingga jumlah transaksi tidak menjadi rintangan dalam melakukan jadwal pembayaran
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Transaction Banking
Studi Kasus - Solusi untuk Tata Kelola Pembayaran MANFAAT Meningkatkan produktivitias dengan cara menggunakan jasa pihak ketiga dalam menangani solusi tata kelola pembayaran Memberikan kemudahan dengan menawarkan integrasi terpadu untuk tata kelola “treasury” yang lengkap Beralih dari proses pembayaran yang bersifat manual ke otomasi untuk mempermudah melakukan pembayaran dalam skala besar dengan upaya yang minimum. Memberikan informasi yang tepat waktu untuk keperluan rekonsiliasi yang lebih baik Page 12
Transaction Banking
Electronic Banking
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Transaction Banking
Internet Banking Produk Jasa Layanan Elektronik yang terintegrasi, dengan beragam kemampuan yang tersedia – untuk keperluan transaksi Cash Management, Trade dan Securities. Fitur utama :
Produk yang beragam
Platform yang seragam dan dapat diakses dari mana saja
Keamanan yg berlapis
Email Advice bagi si penerima
Offline Authorization
Dapat diintegrasikan dengan sistem keuangan klien (SAP, JD Edwards,dll)
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Transaction Banking
Aliran Transaksi Elektronik Ebanking Server
Jaringan Internal Bank
Prepare Authorize Release Txn
SWIFT VALAS
Network
IDR
Bene Banks Kliring
Bank’s Operation
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SKEJ / RTGS
Bank Indonesia
Beneficiary
Transaction Banking
Aliran Transaksi Elektronik
SAP / Oracle Server
Ebanking Server
Jaringan Internal Bank SWIFT Network
Users VALAS
IDR
Bene Banks
Kliring
Bank’s Operation
SKEJ / RTGS
Bank Indonesia Page 16
Beneficiary
Transaction Banking
Aspek Keamanan Berlapis
CD
1 Login ID and Authentication Dynamic Password using Safeword Card
2 Access Control:
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Function segregation (Maker / Auth / Releaser) Transaction / Product Type limitation Account Number limitation Transaction Amount Access Days / Time / Hours
4 3 Session Encryption Providing Data Privacy and Integrity using 128 bit Financial Institutional Encryption Standard
Intrusion Detection System System is equipped with an audit and alarm system that enable the identification of unauthorized and inappropriate attempts to use CitiDirect.
Transaction Banking
Infrastruktur Cash Management di Asia
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Transaction Banking
Infrastruktur Cash Management di Asia Kemampuan Citigroup: Tata Kelola Pembayaran dan Piutang
Capability Present
Y
Y Y
Y
Y Y
Y Y
Y Y Y Y Y Y Y Y Y
Y Y Y
Y
Y Y
Not Applicable or Insufficient Demand
Reconciliation - Invoice Level: Citibank Lockbox
Y
Y
Financing: Receivables Financing Program
Y Y Y
Y
Collections: Citibank SpeedCollect
Y Y
Invoicing: Citibank e-Billing
Y Y
Y Y Y Y Y Y Y
WL Factory Check
Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y -
Y
(3)
Other PayLink Check
Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
Y
PayLink Check (USD)
Y
PayLink Check (Local Currency)
Y
Check
PayLink Payroll
Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
PIUTANG
ACH (2) Credit/GIRO
PayLink GIRO
Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
Worldlink Remote Check (1)
Advice to Receive
Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
WorldLink On-site Check (1)
Legend:
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Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
Book Transfer ~ Same Branch
Australia Brunei Bangladesh China Hong Kong India Indonesia Japan Korea Malaysia New Zealand Philippines Singapore Sri Lanka Taiwan Thailand Vietnam
Domestic Funds Transfer
Cross Border Funds Transfer
PEMBAYARAN
Y
Y
-
Y
Y Y Y Y Y Y -
Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
Y -
Y Y
Y Y Y
Y Y Y Y Y
Y Y -
Y Y -
Transaction Banking
Securities Services – Market Update
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Transaction Banking
Indonesian Market Summary
As of 2002, the equities market has been fully scripless
Currently, Foreign Investors own more than 60% of total equity capitalization
Major Changes in the market:
Pre - 2000
Post - 2000
Inefficient Trading System
On-line screen-based trading (400+ locations)
Physical Shares
Formation of Depositories – KSEI
Physical Settlements
Fully scripless for equities settlement since end of 2002
No STP
STP covering brokers, domestic institutional investors and custodians
Products – Equity, Debt
New Products – Derivatives, Sec Lending, New type of Mutual Funds
Statistics: Listed Companies: 277 JSX Index: 416 IDR Rate to USD: 7,100
Statistics (as of December 30, 2010): Listed Companies: 420 JSX Index: 3,703 IDR Rate to USD: 8,978
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Transaction Banking
Securities Services Overview Core Services • • • • • • • •
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Settlement Safekeeping Income Collection Corporate Actions Foreign Exchange Reporting Cash Management Market Information
Value-Added Services • • • • •
Contractual Settlement Assured Income Scorecard/MIS reporting Proxy Voting Funds Administration (NAV Reporting) • Compliance Monitoring • Performance Measurement • Securities Lending
Transaction Banking
Flow of Scripless Settlement
Payment Bank
Custodian Bank
Payment Bank
Shares
KSEI
Shares
C/P Custodian or Broker Dealers
T+3 T+1-T+3
T+1-T+3
(instruction) DVP
Investor
(instruction) RVP
Flow of securities
Investor
Flow of cash Page 23
Transaction Banking
Funds Administration
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Transaction Banking
Funds Accounting Standard NAV Report Package includes following reports:
• Net Asset Value Report • Portfolio Valuation Report • Net Statement of Changes Report • Currency Summary Report • Realized Gain and Loss Report • Outstanding Settlements Report • Outstanding Settlements – Subscription and Redemption • Accrued Expenses Report
• Accrued Interest on Cash Accounts Report • Options Valuation Report • Futures Valuation Report Page 25
Transaction Banking
Regulators and Intermediaries in Indonesia
Capital Market Supervisory Agency (BAPEPAM)
Central Bank (Bank of Indonesia)
Ministry of Finance (MOF)
Securities Reports Stock Securities Depository Exchange Companies and Clearing House
Foreign Investor Page 26
FX Reports
Custodian Bank
Transaction Banking
Trade Services
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Transaction Banking
Trade Finance and Services Problems?
Buyer/Importer: on time delivery goods as ordered pays if needs are fulfilled expert assistance
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Banks’ Function: Credit Enhancement Trade facilitator Financing
Seller/Exporter: paid within the agreed time at his own bank and currency prompt payment expert assistance
Transaction Banking
Trade Payment Mechanism 1. Cash in Advance payment affected by the importer (buyer), in advance of the receipt of merchandise or services - Most protection for the exporter (seller) - Most expensive for the importer (buyer)
2. Letter of Credit (L/C) 3. Documentary Collection 4. Consignment Title to merchandise is controlled by a consignee and only passed on to the importer (buyer) upon payment
5. Open Account payment affected by the importer (buyer) in the manner specified in the invoice, generally after the receipt of merchandise - Least protection for the exporter (seller) - Least expensive for the importer (buyer) Page 29
Transaction Banking
Letter of Credit LETTER OF CREDIT (L/C) A written undertaking by a bank (a “credit”) given to Exporter at the Importer’s request to effect payment up to a stated amount within a stated time against presentation of a specified document which comply with the terms and condition of the Credit (UCP 500 article 1&2). 3. L/C Issued 8. Payment Issuing Bank 2. L/C Application
7. Docs Sent + Reimbursement Claimed
10. Paid by Importer Released Docs
9. Payment
Advising Bank Negotiating Bank 6. Docs to Bank 4. L/C Advised
1. Sales Contract
Applicant (Importer) Page 30
11. Pick up Goods
5. Goods Shipped Beneficiary (Exporter) Transaction Banking
Parties to a Letter of Credit Applicant
The party that arranges for the Letter of Credit to be issued, usually the buyer or importer in a commercial transaction or the borrower in a financial transaction.
Beneficiary
The party named in the Letter of Credit in whose favor the Letter of Credit is issued, usually the seller or exporter in a commercial transaction or the creditor in a financial transaction.
Issuing Bank
Advising Bank
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The Applicant’s bank that issues its undertaking to the Beneficiary in the form of a Letter of Credit. The bank, usually in the Beneficiary’s country, which informs the Beneficiary that another bank has issued a Letter of Credit in its favor.
Transaction Banking
Parties to a Letter of Credit Nominated Bank
Paying Bank
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A bank named in or otherwise permitted by the terms and conditions of the Letter of Credit to receive a presentation of documents and, if it complies, to give value to the Beneficiary for the presentation against a right to obtain reimbursement from the Issuing Bank. A Nominated Bank is not obligated to act unless it also confirms the Letter of Credit. A Nominated Bank authorized to give value by paying the Beneficiary’s presentation of documents. Customarily, a bank nominated to pay is also authorized to reimburse itself in advance of sending documents.
Negotiating Bank
A Nominated Bank authorized to give value by negotiating the Beneficiary’s draft drawn on another, typically the Issuing Bank.
Confirming Bank
The Nominated Bank which, at the request or with the consent of the Issuing Bank, adds its own undertaking to that of the Issuing Bank.
Transaction Banking
Types of L/C Negotiable Can be discounted; Straight payment
Non NegotiabIe
Exporter’s bank guarantees the obligations and liabilities of the Issuing Bank; Exporter remains dependent on the undertaking of the Issuing Bank
Confirmed L/C
Unconfirmed L/C Sight L/C
Pay when documents arrives; Pay at maturity UCP 600 Art.6 Page 33
Usance L/C Transaction Banking
Letter of Credit Documents : • Bills of Lading (B/L) • Insurance Certificate • Commercial Invoice • Inspection Certificate • Bills of Exchange (Draft) Advantages : Importer 1. Increased likelihood of receiving goods ordered 2. Documents must be correct before payment is made 3. Financing possibilities (Term L/C, TR)
Exporter 1. Commercial Risk 2. Political Risk 3. Transfer Risk 4. Prompt payment 5. Pre and Post-Export Financing possibilities
Risks : Importer 1. Merchandise might not be as it is goods ordered
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Exporter 1. Documents not comply with the terms and conditions of the L/C 2. Bank liquidity problems or sovereign intervention Transaction Banking
Collection Goods are shipped to importer, and exporter sends the shipping documents and draft through importer’s bank for payment. Two types of collection : 1. Clean Collection - bank act as “mediator” only 2. Documentary Collection - bank provide services
Two types of documentary collection (URC 522): 1. D/P - Documents Against Payment (at sight) documents are released to importer only after payments 2. D/A - Documents Against Acceptance (at usance) documents are released to importer against the acceptance of payment at a fixed future date
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Transaction Banking
Documentary Collection Incoming Collection
Outgoing Collection 7. Remit Fund
Collecting Bank 6. Payment or Acceptance
4. Docs Forwarded
5. Docs examined by Importer (D/P or D/A)
Remitting Bank 3. Docs Presented
8.Credit Account
1. Sales Contract
2. Goods Shipped Drawee (Importer)
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Drawer (Exporter)
Transaction Banking
Documentary Collection •
Advantages: Importer 1. Can reject documents if not correct 2. No credit facility needed 3. If usance, goods can be examined before payment due date 4. Less costly vs L/C
•
Exporter 1. Goods shipped when convenient 2. Bank controls goods 3. No credit line (EB) needed 4. Less costly vs L/C
Risks: Importer 1. No control in quality of goods
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Exporter 1. Non acceptance of goods 2. Non payment/acceptance 3. Political & Cross Border Risk 4. Storage/Demurrage costs
Transaction Banking
Trend Pasar dan Tujuan Strategis Nasabah
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Transaction Banking
Nasabah di mata kami … • Mencari produk dan layanan yang dapat meningkatkan proses yang tepat guna dan tepat biaya • Membuat pilihan antara aktivitas “utama” vs “tidak utama” • Mencoba mencari cara yang jitu dan terjangkau untuk tetap menjaga dan meningkatkan kinerja usaha • Mencari beberapa mitra penting serta solusi yang dapat berdampak langsung terhadap penghematan pengeluaran usaha
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Transaction Banking
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Transaction Banking
