DESAIN, IMPLEMENTASI, DAN OPTIMASI OPENSOURCE UNIFIED COMMUNICATION DENGAN DIFFERENTIATED SERVICE CODE POINT PADA PT.PERUSAHAAN PENGELOLA ASSET
GROUP FIELD PROJECT
Akbar Alamsyah 1012400514 Rio Ariestia Pradipta 1012400041
Program Pascasarjana Ilmu Komputer PROGRAM S TUDI TEKN IK INFORMATIKA JENJANG S 2 UNIVERS ITAS BINA NUS ANTARA JAKARTA 2011
i
PERNYATAAN STATEMENT Den gan ini kam i, Nam a
: Akbar Alam syah
NIM
: 1012400514
Nam a
: Rio Ariestia Pradipta
NIM
: 1012400041
Judul tesis
: Desain, Implem entasi, dan Optimasi Open source Unified Comm unication den gan Differentiated Serv ice Code Point Pada PT. Perusah aan Pen gelola Asset
Mem berikan kepada Univer sitas Bina Nusantara hak non-eksklu sif untuk m enyimpan, mem perbanyak, dan m enyebarluaskan tesis karya kami, secara keselur uh an atau hanya sebagian atau hany a rin gkasannya saja, dalam bentuk format tercetak dan atau elektronik.
Menyatakan bahwa kami, ak an
mem pertahankan hak exclusive kami, untuk
menggunakan selur uh atau sebagian isi tesis kam i, guna pen gem ban gan karya di m asa dep an, m isalnya bentuk artikel, buk u, p erangkat lunak, ataup un sistem informasi.
Hereby grant to our school, Bina Nu santara University, the non-exclusive right to archive, reproduce, and distribute ou r thesis, in whole or in part , whether in the form of printed and electronic form ats. We a cknowledge that we retain ex clusive rights o f our thesis by using all o r pa rt o f it in the fu ture work or ou tputs, such as a rticle, book, software, and inform ation system.
Jakarta, 3 Juni 2011
Ak bar Alamsyah
Rio Ariestia Pradipta
HALAMA N PER NYA TA AN
STA TEMENT PA GE
Kami, nama Akbar Alamsyah, NIM 1012400514 dan nama Rio Ariestia Pradipt a, NIM 1012400041 menyatakan dengan sebenar-benarnya bahwa tesis kami berjudul “Desain, Implementasi, dan Optimasi Opensource Unif ied Communication dengan Different iat ed Service C ode Point pada PT. Perusahaan Pengelola A sset ” adalah merupakan gagasan dan hasil research kami sendiri dengan bimbingan Dosen Pembi mbing. Kami juga menyat akan dengan sebenarnya bahwa isi tesis ini t idak merupakan jiplakan dan bukan pula dari karya orang lain, kecuali kutipan dari literatur dan atau hasil wawancara tert ulis yang kami acu dan telah kami sebutkan di Daftar Acuan dan Daft ar Pust aka. Demikian pernyataan ini kami buat dengan sebenarnya dan kami bersedia meneri ma sanksi apabila ternyata pernyataan kami ini t idak benar.
We, Na me Akbar Alamsyah, Student ID 1012400514 and Name Rio Ariestia Pradipt a, Student ID 1012400041 truly acknowledge t hat our thesis wit h title “Desain, Implement asi, dan Opt imasi Opensource Unif ied Communication dengan Different iated Services Code Point pada PT. Perusahaan Pengelola Aset ” is our concept and project result wit h guidance from superv isor. We, also truly acknowledge that content of this t hesis are not copyed and not from another people work, except our citat ion from lit erature or writt en interview result and already write in reference list and bibliography list. That ’s our acknowledge were truly made and if in reality this acknowle dge weren’t true, We willing sanction. Jakarta, 3 Juni 2011 Yang meny atakan
A kbar A lamsyah 1012400514
Rio Ariestia Pradipta 1012400041
DAFTAR ISI
BAB I PENDAHULUAN ..................... ERROR! BOOKMARK NOT DEFINED. 1.1.
LATAR B ELAKANG............................. ERROR! B OOKMARK NOT DEFINED.
1.2.
M ASALAH.......................................... ERROR! B OOKMARK NOT DEFINED.
1.3.
T UJUAN.............................................. ERROR! B OOKMARK NOT DEFINED.
1.4.
M ANFAAT.......................................... ERROR! B OOKMARK NOT DEFINED.
1.5.
R UANG LINGKUP ............................... ERROR! B OOKMARK NOT DEFINED.
1.6.
M ETODOLOGI PENELITIAN................. ERROR! B OOKMARK NOT DEFINED.
BAB II STUDI LITERATUR.............. ERROR! BOOKMARK NOT DEFINED. 2.1
INTERNET DAN P ERKEMBANGANNYA ERROR! B OOKMARK NOT DEFINED.
2.1.1.
Internet Protocol ................................Erro r! Bookma rk not defined.
2.1.1.1. Pengalam atan pada IP...................Error! Bookmark not defined. 2.1.1.2. Routing p ada IP ............................Error! Bookmark not defined. 2.1.2.
Tran smission Control Proto col dan User Datagram Protoco l.Error!
Bookmark not defined. 2.2
A PLIKASI REAL-TIME PADA JARINGAN IP ...........ERROR! B OOKMARK NOT
DEFINED.
2.2.1.
Real-tim e Tran sport Protocol ............Erro r! Bookma rk not defined.
2.2.2.
Real-tim e Tran sport Control Proto col ............. Error! Bookmark not
defined. 2.3
VOICE OVER INTERNE TP RO TOCOL .... ERROR! B OOKMARK NOT DEFINED.
2.3.1.
Session Initiation Protocol .................Erro r! Bookma rk not defined.
2.4
N ETW ORKM ONITORING .................... ERROR! B OOKMARK NOT DEFINED.
2.5
U NIFIED C OMMUNICA TIONS .............. ERROR! B OOKMARK NOT DEFINED.
2.5.1.
Asterisk ...............................................Erro r! Bookma rk not defined.
2.5.2.
XMPP / Jabber ...................................Erro r! Bookma rk not defined.
2.6
Q UALITY OF SERVICES....................... ERROR! B OOKMARK NOT DEFINED.
2.6.1.
Quality of S ervice pada IP .................Erro r! Bookma rk not defined.
2.6.2.
Differentiated S ervice Code Po int......Erro r! Bookma rk not defined.
BAB III M ETODOLOGI PENELITIAN..............ERROR! BOOKMARK NOT DEFINED. 3.1
LATAR B ELAKANG P ERUSAHAAN...... ERROR! B OOKMARK NOT DEFINED.
3.2
SISTEM K OMUNIKASI PT.PPA........... ERROR! B OOKMARK NOT DEFINED.
3.3
A NALISA SISTIM KOMUNIKASI .......... ERROR! B OOKMARK NOT DEFINED.
3.4
K ERANGKA P IKIR .............................. ERROR! B OOKMARK NOT DEFINED.
3.5
D ESAIN U NIFIED COMMUNICATION ... ERROR! B OOKMARK NOT DEFINED.
3.5.1 Desain Topologi UC ................................Erro r! Bookma rk not defined. 3.4.2 Kebu tuhan Server UC ..............................Erro r! Bookma rk not defined. 3.4.3 Desain Koneksi ke S kype dan sistim UC peru sahaan lain ..............Error! Bookmark not defined. 3.4.4 Desain Quality of S ervice ........................Erro r! Bookma rk not defined. 3.4.5 Lea st Co st Rou ting ...................................Erro r! Bookma rk not defined. 3.6
M ODEL DAN M ETODE A NALISIS ........ ERROR! B OOKMARK NOT DEFINED.
3.7
M ETODE PENGUMPULAN DATA ......... ERROR! B OOKMARK NOT DEFINED.
3.8
P ENGAMBILAN D ATA......................... ERROR! B OOKMARK NOT DEFINED.
3.9
M ETODE ANALISIS............................. ERROR! B OOKMARK NOT DEFINED.
BAB IV H AS IL D AN PEMB AH AS AN.................ERROR! BOOKMARK NOT DEFINED. 4.1
IMPLEMENTASI U NIFIED COMMUNICATION ........ERROR! B OOKMARK NOT
DEFINED.
4.1.1 Perang kat Kera s dan Ja ringan ................Erro r! Bookma rk not defined.
4.1.2 Perang kat luna k .......................................Erro r! Bookma rk not defined. 4.2 O PTIMASI PENERAPAN DSCP ................. ERROR! B OOKMARK NOT DEFINED. 4.3 P ENELITIAN HASIL O PTIMASI .................. ERROR! B OOKMARK NOT DEFINED. 4.3.1 Data Tra fik VoIP......................................Erro r! Bookma rk not defined.
BAB V SIMPULAN.............................. ERROR! BOOKMARK NOT DEFINED. 5.1 K ESIMPULAN........................................... ERROR! B OOKMARK NOT DEFINED. 5.2 K ENDALA................................................ ERROR! B OOKMARK NOT DEFINED. 5.3 P ENGEMBANGAN KEDEPAN .................... ERROR! B OOKMARK NOT DEFINED. 5.4 P ENUTUP ................................................. ERROR! B OOKMARK NOT DEFINED. DAFTAR ACUAN ................................ ERROR! BOOKMARK NOT DEFINED. DAFTAR PUS TAKA ........................... ERROR! BOOKMARK NOT DEFINED. LAMPIRAN .......................................... ERROR! BOOKMARK NOT DEFINED.
DAFTAR TABEL TABEL 3.1 ANNUALREPORT ........... ERROR! BOOKMARK NOT DEFINED. TABEL 3.2 PERANGKAT JARINGAN PT. PPAERROR! BOOKMARK NOT DEFINED. TABEL 3.3 KONEKS I WAN PT.PPAERROR! BOOKMARK NOT DEFINED. TABEL 3.5 S EBARAN S IS TIM OPERAS I PT.PPAERROR! BOOKMARK NOT DEFINED. TABEL 3.6 AN ALIS A S WOT INFRAS TUKTUR S IS TIM KOMUNIKAS I PT. PPA ................................................................ ERROR! BOOKMARK NOT DEFINED. TABEL 3.7 PERBANDINGAN TARIFF S LI DENGAN S KYPEERROR! BOOKMARK NOT DEFINED. TABEL 4.1 S UMMARY JITTER DAN DELAY (D ELTA) KETIKA CAPTURING TANPA DS CP ..................................................... ERROR! BOOKMARK NOT DEFINED. TABEL 4.2 S UMMARY JITTER DAN DELAY (D ELTA) KETIKA CAPTURING DS CP AKTIF ................................................... ERROR! BOOKMARK NOT DEFINED. TABEL 4.3 PERBANDINGAN JITTER DAN D ELAYERROR! BOOKMARK NOT DEFINED. TABEL 5.1 PERBANDINGAN JITTER DAN D ELAYERROR! BOOKMARK NOT DEFINED.
DAFTAR GAMBAR
GAMBAR 2.1 PROTOKOL JARINGANERROR! BOOKMARK NOT DEFINED. GAMBAR 2.2 IPV4 PACKER HEADERERROR! BOOKMARK NOT DEFINED. GAMBAR 3.1 S TRUKTUR ORGAN IS AS IERROR! BOOKMARK NOT DEFINED. GAMBAR 3.2 TOPOLOGI JARINGAN TELEPON DAN FAX PT.PPAERROR! BOOKMARK NOT DEFINED. GAMBAR 3.3 TOPOLOGI JARINGAN KOMPUTER PT.PPAERROR! BOOKMARK NOT DEFINED. GAMBAR 3.4 TRAFIK INTERN ET JALUR BIZNET S ELAMA 1 (S ATU) HARI ................................................................ ERROR! BOOKMARK NOT DEFINED. GAMBAR 3.5 TRAFIK INTERN ET JALUR BIZNET S ELAMA 1 (S ATU) MINGGU ................................................................ ERROR! BOOKMARK NOT DEFINED. GAMBAR 3.6 TRAFIK INTERN ET JALUR BIZNET S ELAMA 1 (S ATU) BULAN ................................................................ ERROR! BOOKMARK NOT DEFINED. GAMBAR 3.7 TRAFIK INTERN ET JALUR BIZNET S ELAMA 3 (TIGA) BULAN ................................................................ ERROR! BOOKMARK NOT DEFINED. GAMBAR 3.8 TRAFIK INTERN ET JALUR NAP S ELAMA 1 (S ATU) HARI ................................................................ ERROR! BOOKMARK NOT DEFINED. GAMBAR 3.9 TRAFIK INTERN ET JALUR NAP S ELAMA 1 (S ATU) MINGGU ................................................................ ERROR! BOOKMARK NOT DEFINED. GAMBAR 3.10 TRAFIK INTERN ET JALUR NAP S ELAMA 1 (S ATU) BULAN ................................................................ ERROR! BOOKMARK NOT DEFINED. GAMBAR 3.11 TRAFIK INTERN ET JALUR NAP S ELAMA 3 (TIGA) BULAN ................................................................ ERROR! BOOKMARK NOT DEFINED. GAMBAR 3.12 TRAFIK INTERN ET JALUR ICON S ELAMA 1 (S ATU) HARI ................................................................ ERROR! BOOKMARK NOT DEFINED. GAMBAR 3.13 TRAFIK INTERN ET JALUR ICON S ELAMA 1 (S ATU) MINGGU ................................................................ ERROR! BOOKMARK NOT DEFINED. GAMBAR 3.14 TRAFIK INTERN ET JALUR ICON S ELAMA 1 (S ATU) BULAN ................................................................ ERROR! BOOKMARK NOT DEFINED. GAMBAR 3.15 TRAFIK INTERN ET JALUR ICON S ELAMA 3 (TIGA) BULAN ................................................................ ERROR! BOOKMARK NOT DEFINED.
GAMBAR 3.16 TOPOLOGI JARINGAN BES PT.PPAERROR! BOOKMARK NOT DEFINED. GAMBAR 3.17 S EBARAN OPERATING S YS TEM PT. PPAERROR! BOOKMARK NOT DEFINED. GAMBAR 3.18 DES AIN UNIFIED COMMUNIC ATIONERROR! BOOKMARK NOT DEFINED. GAMBAR 3.19 DES AIN PEMBAGIAN QOS DSCP CATALYS T 4948ERROR! BOOKMARK NOT DEFINED. GAMBAR 3.20 DES AIN LCR PT. PPAERROR! BOOKMARK NOT DEFINED. GAMBAR 3.21 PENGAMBILAN DATA QOSERROR! BOOKMARK NOT DEFINED. GAMBAR 3.22 DIAGRAM PENGAMBILAN DATAERROR! BOOKMARK NOT DEFINED. GAMBAR 4.1 HP ML 150 G2 ............ ERROR! BOOKMARK NOT DEFINED. GAMBAR 4.2 KARTU VOIP GATEWAY OPENVOX A800P11ERROR! BOOKMARK NOT DEFINED. GAMBAR 4.3 PES AWAT TELEPON IPERROR! BOOKMARK NOT DEFINED. GAMBAR 4.5 S CREENS HOT INS TALAS I ELAS TIXERROR! BOOKMARK NOT DEFINED. GAMBAR 4.6 S CREENS HOT INS TALAS I S KYPE FOR AS TERIS KERROR! BOOKMARK NOT DEFINED. GAMBAR 4.7 VID EO PHONE PADA IPAD2 DENGAN S IS TEM UC PT.PPA ................................................................ ERROR! BOOKMARK NOT DEFINED. GAMBAR 4.8 PEMAS ANGAN DS CP PADA S ERVERERROR! BOOKMARK NOT DEFINED. GAMBAR 4.9 KODE DS CP AUDIO S UDAH BERIS I EXPEDITED FORWARDING PADA ANALIS A TRAFIK ................. ERROR! BOOKMARK NOT DEFINED. GAMBAR 4.10 HAS IL CAPTURE DATA DARI WIRES HARKERROR! BOOKMARK NOT DEFINED. GAMBAR 4.11 GRAFIK AVERAGE, MINIMUM, MAXIMUM JITTER TANPA DS CP ................................................................ ERROR! BOOKMARK NOT DEFINED. GAMBAR 4.12 GRAFIK AVERAGE, MINIMUM D AN MAXIMUM PACKET LOSS TANPA DS CP ...................................... ERROR! BOOKMARK NOT DEFINED. GAMBAR 4.13 GRAFIK PENGGUNAAN BANDWITH TANPA DS CPERROR! BOOKMARK NOT DEFINED.
GAMBAR 4.14 NETWORK USAGE S ELAMA CAPTURING TANPA DS CPERROR! BOOKMARK NOT DEFINED. GAMBAR 4.15 AVERAGE, MINIMUM DAN MAXIMUM JITTER DENGAN DS CP AKTIF ................................................... ERROR! BOOKMARK NOT DEFINED. GAMBAR 4.16 GRAFIK AVERAGE, MINIMUM, D AN MAXIMUM PACKET LOSS DS CP AKTIF........................................ ERROR! BOOKMARK NOT DEFINED. GAMBAR 4.17 GRAFIK PENGGUNAAN BAND WITH DS CP AKTIFERROR! BOOKMARK NOT DEFINED. GAMBAR 4.18 NETWORK USAGE S ELAMA CAPTURING DS CP AKTIFERROR! BOOKMARK NOT DEFINED. GAMBAR 4.19 PERBANDINGAN AVERAGE JITTERERROR! BOOKMARK NOT DEFINED. GAMBAR 4.20 PERBANDINGAN AVERAGE PACKET LOSSERROR! BOOKMARK NOT DEFINED. GAMBAR 5.1 NETWORK USAGE S ELAMA CAPTURINGERROR! BOOKMARK NOT DEFINED. GAMBAR 5.2 BAND WITH YANG TERJAD I S ELAMA CAPTURINGERROR! BOOKMARK NOT DEFINED. GAMBAR 5.2 PERBANDINGAN JITTERERROR! BOOKMARK NOT DEFINED.
