Digital Way of Life Are you ready?
Gunawan Susanto @SGunawan99
Read Sports Results Check on messages
Listening to Radio
Check tweet/path
Turning on TV
Checking emails Heading to the office
Browsing for a meeting
Checking on Waze
Youtube for sports re-run
Holiday trip invitation Browsing accommodation Meeting
Ordering lunch
Check for air ticket
Purchase holiday ticket Lunch delivery
Browse tripadvisor
Browsing holiday trip
Checking on car rental
Browse electronic mall Shop for groceries
Check on goggle map
Browsing destination
Attending webinar
Data is growing exponentially and demands new approaches (technology and strategy) 44 zettabytes
unstructured data
We are here
structured data 2010
2020
2.5 billion Gigabytes of data generated every day
Social media
60% Annual growth rate of data
Mobile devices Internet of Things Every person has
1000-5000 trackable objects
50 billion Connected objects and devices on the planet generating data by 2020
9
80% of the world’s data is unstructured
DARK DATA
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©2016 IBM Corporation
tweets per day
500Million
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©2016 IBM Corporation
Analyzing brand image market trends and evolving risks
Contact Center Hundreds of thousands of hours of conversations, chats with customers are recorded
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©2016 IBM Corporation
Analyze entity, context, tone and intent
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©2016 IBM Corporation
After treatment for a woman suffering from leukemia proved ineffective, a team of Japanese doctors turned to IBM’s Watson for help, which was able to successfully determine that she actually suffered from a different, rare form of leukemia than the doctors had originally believed. Watson managed to make its diagnosis after doctors from the University of Tokyo’s Institute of Medical Science was fed it the patient’s genetic data, which was then compared to information from 20 million oncological studies. This analysis found a different diagnosis for the type of leukemia from which the patient suffered, and it suggested a different form of treatment, which proved far more effective than the original methods doctors had been using up to that point. What’s next, robot doctors? Watson’s success demonstrates the huge potential of data analysis and artificial intelligence, which extends far beyond predicting networking needs or following stock market trends. With enough genetic data an the right algorithms, tools like Watson could be used for everything from diagnosing rare illnesses to prescribing perfectly correct dosages of medicine based on each patient’s personal genetic makeup. Of course, creating the massive DNA repository that would be necessary for this kind of analysis comes with a number of problems, especially when it comes to privacy. While the data could offer a number of medical benefits, it would have intimate knowledge of every person in the database, from their physical features to their ethnic background and more. Another issue is the fact that Watson can only look at existing information on disease, meaning that rarer ailments with few clinical studies would be harder to detect simply because there is not enough data available. The technology is certainly there for the eventual creation of an AI version of House, but there are still plenty of hurdles that will need to be overcome before that day arrives, both in public perception and in governmental regulation.
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©2016 IBM Corporation
Importance of Social Media Engagement
IBM Innovation Day
IBM Consultant by Degrees
Design Thinking
Our Learning Tools
Partner with Ecosystem
Nobody said it would be easy: Leaders face many obstacles when deploying new business models
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©2016 IBM Corporation
THANK YOU
Knowledge@University IDENTIFYING CRITICAL KNOWLEDGE FOR SUSTAINABILITY
Harjanto Prabowo & Elidjen BINUS University
Topik Perguruan Tinggi di Indonesia Bagaimana PTS Bisa Bersaing Peta Knowledge @ PTS KM @ BINUS University
Perguruan Tinggi di Indonesia UU Pendidikan Tinggi thn 2012 UU Guru dan Dosen UU Yayasan ( bagi PTS) UU Tenaga Kerja PP dan KepMen Program Vokasi
Akademik
Profesi
Universitas
D1 - D4
S1 - S3
Sp1-Sp2
Institut ( 3 rumpun ilmu)
D1 - D4
S1 - S3
Sp1-Sp2
Sekolah Tinggi ( 1 rumpun ilmu)
D1 - D4
S1 - S3
Sp1-Sp2
Akademi ( 1 rumpun ilmu )
D1 - D4
Politeknik ( 3 rumpun ilmu )
D1-D4, S2(t), S3(t)
Akademi Komunitas
D1-D2
Perguruan Tinggi di Indonesia Kem Agama
PT Agama (N)
PT Agama (S)
Kem Ristek&Dikti
PT Negeri
PT Swasta
Kem Terkait
PT Kedinasan
> 4300 Perguruan Tinggi KemSwasta Ristek&Dikti Kem Ristek&Dikti > 4100 Perguruan Tinggi
LLPT PT Negeri
Kopertis
PT Swasta
PT Negeri
PT Negeri
PT Swasta
Perguruan Tinggi Swasta di Indonesia
Inisiatif Kelompok / Organisasi
Inisiatif Perusahaan Berbadan Hukum
Inisiatif Organisasi Pemerintah
Inisiatif Perorangan
> 5 Juta Mhs di Indonesia > 3,5 juta Mhs di PTS
Yayasan Pendidikan - Berbadan Hukum - Pengurus yayasan
Hubungan kerja diatur dalam Statuta dan Aturan Internal PT Swasta
Bagaimana PTS Bisa Bertahan dan Tumbuh
Tantangan Utama PTS •
Tingkat kepercayaan masyarakat •
Pilihan PTN >>> PTS
•
Sumberdaya yang terbatas dan kemampuan memenuhi tuntutan standard
•
Sistem penjaminan mutu yang lemah : proses & content
•
Kualitas lulusan yang kurang relevan
•
Keterbatasan akses kerjasama dan kemampuan bersaing
•
Tatakelola yang lemah : hubungan Yayasan dan Pengelola
Konsep Dari Organisasi Bisnis SUSTAINABLE COMPETITIVE ADVANTAGE
COMPETITOR PERSPECTIVE
CUSTOMER PERSPECTIVE ▪ NEW PRODUCTS & SERVICES ▪ GLOBALIZE LOCAL KNOWLEDGE ▪ NEW KNOWLEDGE – OLD PRODUCTS ▪ STRATEGIC KNOWLEDGE
VALUE PROPOSITION
VALUE CREATION
CAPABILITY DIFFERENTIAL CREATION
CRITICAL KNOWLEDGE AREA ARTICULATED . TACIT
▪ ▪ ▪ ▪
FUNCTIONAL DIFFERENTIAL POSITIONAL DIFFERENTIAL REGULATORY DIFFERENTIAL CULTURAL DIFFERENTIAL
MISSION
INFRASTRUCTURE ELEMENTS PEOPLE
PROCESS
TECHNOLOGY
STRATEGIC KNOWLEDGE GAP ANALISYS
“Knowledge maps help identify what core knowledge is important to business.” - Cindy Hubert Executive Director American Productivity & Quality Center (APQC)
STRATEGIC KNOWLEDGE FRAMEWORK Zack, M. (1999), “ Developing a Knowledge Strategy” California Management Review Vol.41 No.3, 125-145 in The KM Toolkit (Tiwana, A., 1999), Prence-Hall
EVALUATING CORPORATE KNOWLEDGE
CREATING A KNOWLEDGE MAP TO EVALUATE CORPORATE KNOWELDGE Zack, M. (1999), “ Developing a Knowledge Strategy” California Management Review, Vol.41 No.3, 125-145
▪ Core Knowledge: The basic body of knowledge required of all players in an industry in order to remain competitive. ▪ Advanced Knowledge: Knowledge that distinguishes an organization from other players in its industry in a degree sufficient for achieving a competitive edge. ▪ Innovative Knowledge: Knowledge held/applied by an organization that is so distinctive that it is the basis for being a market leader in the industry.
Aktifitas & Aspek Pengelolaan di PTS Kegiatan Strategik
Penelitian
Layanan pada Msyarakat
Pengelolaan Lembaga Keuangan , Pemasaran, SDM, Fasilitas
Kerja sama dan Pengembangan Komunitas
Kegiatan Administrasi dan Layanan :
Administrasi Kegiatan, Layanan Informasi
Pendidikan
Kegiatan Pengembangan :
Visi, Misi, Sasaran, Program
Aktifitas & Aspek Pengelolaan di PTS Budaya Organisasi, Nilai-nilai, dan Ethos Kerja Content
Process
Kurikulum & Pengelolaannya Proses Inti : Pembelajaran Materi pembelajaran Pendidikan Metodologi Penelitian Knowledge Object Pemberdayaan Msy Hasil-hasil penelitian Forum-forum Ilmiah Proses Penunjang : integrasi Pemasaran, Operasional, Keuangan, Tallent management Kerja sama Information Systems
Resources Sumber Daya Manusia Akademik Non Akademik
Dana Sarana dan Prasarana Knowledge Management
Struktur Organisasi dan Sistem Manajemen
IT Infrastructure
Peta Knowledge di PTS Core Knowledge
Advanced Knowledge
Innovative Knowledge
Sarana & Prasarana
standard
efisiensi
nilai tambah
Dana
cukup utk operasional
pengembangan akademik
akses dan kualitas
SDM
standard
jumlah dan kualitas
nilai tambah
Proses Inti/ Akademik
standard
di atas rata rata
adaptif
Proses Bisnis
standard
di atas rata rata layanan unggul
Aspek Pengelolaan
Resources
Proses
non HAKI
tidak diatur
HAKI
bergantung sdm
Content
bergantung sdm
layanan unggul
pembagian hak
nilai tambah & sumber dana
KM@BINUS University
2011 BINUS UNIVERSITY ALAM SUTERA
2011 BINUS CREATES
KALBIS INSTITUT MANAGE BY BINUS
2012
BINUS UNIVERSITY LEARNING COMMUNITY
2011 - 2013 SMG - Palembang
BINUS UNIVERSITY BRIDGING CAMPUS MALANG
2015
Joseph Wibowo Hadipoespito
Dr. Ir. Th. Widia Soerjaningsih, MM.
Rector of BINUS UNIVERSITY (1996 – 2004)
KAMPUS BINUS UNIVERTSITY
KNOWLEDGE MANAGEMENT @ BINUS UNIVERTSITY
Academic Product duct Knowledge
Students
Lecturers
Staff
Parents
Corporate Knowledge
BINUS Group
Partners
Goverment
Society
KNOWLEDGE MANAGEMENT APPROACH @ BINUS UNIVERTSITY
LEADERSHIP SYSTEM APPROACH
Focusing on stakeholder empowerment Managing perception Building individual competency and commitment Appreciating all achievement
PEOPLE APPROACH
INTEGRATED
• Focusing based on Vision and Mission • Building competency and culture through system and role model
TECHNOLOGY APPROACH
• Focusing on effectivity and newness • Building integration from user perspective
CRITICAL KNOWLEDGE DI BINUS UNIVERSITY
Pengelolaan SDM ▪ Knowledge untuk sistem recruitmen SDM yang efektif ▪ Knowledge untuk memaksimalkan kemampuan SDM ▪ Knowledge untuk sistem penghargaan dan pengembangan SDM yg kompetitif
Pengelolaan Akademik ▪
Knowledge untuk pengembangan produk/program pendidikan
▪
Knowledge untuk melakukan penelitian dan publikasi
▪
Knowledge untuk melakukan teaching learning
▪
Knowledge untuk akses dan membangun network ke industri untuk pengembangan akademik
▪
Knowledge untuk memastikan penjaminan mutu yang baik
CRITICAL KNOWLEDGE DI BINUS UNIVERSITY Pengelolaan Operasional dan Keuangan PT ▪ Knowledge untuk melakukan sistem pembelajaran yang efektif dan berkualitas ▪ Knowledge untuk menumbuhkan efisiensi dan produktifitas penggunaan sumberdaya operasional ▪ Knowledge untuk optimalisasi penggunaan infrastruktur ▪ Knowledge untuk penggunaan teknologi informasi ▪ Knowledge untuk menjalankan sistem yg mendukung continues improvement ▪ Knowledge untuk administrasi akademik yang handal, cepat, dan memuaskan ▪ Knowledge untuk pengelolaan keuangan yang transparan dan efektif Pengelolaan Pemasaran dan Relasi dengan Stakeholder ▪ Knowledge untuk mendapatkan informasi pasar dan kemampuan kompetitor ▪ Knowledge untuk membangun image perguruan tinggi ▪ Knowledge untuk membangun dan mengembangkan komunitas ▪ Knowledge untuk membagun jaringan kerja sama dengan stakeholder ▪ Knowledge untuk negosiasi dengan industri untuk mendapatkan sumbersumber pendanaan non tuition fee
COLLABORATION APPORTUNITIES INDUSTRY/BUSINESS PARTNERS BINUS UNIVERSITY Memenuhi kebutuhan SDM berkualitas
Binus career
Internship khusus untuk perusahaan, langkah awal untuk recruitment
3 + 1 Program
Potensi pengembangan bisnis dengan pola pemberdayaan rantai supply
BINUS entrepreneur
Penguatan dan efektivitas program CSR perusahaan
Teach for Indonesia
Pengembangan SDM perusahaan melalui pendidikan formal yang fleksibel
BINUS Online Learning
Pengembangan Staff, Pengembangan Corporate University
Executive Education, BGP,BBS, DRM, dan DCS
Memanfaatkan semua potensi BINUS
BINUS Creates
Kegiatan Konsultasi
BINUS Consulting
Sharing Knowledge and Motivation
C-Level (CEO, CIO, CMO, CFO) Speaks, Studium Generale, dan Magang Dosen
Faculty mobility, student mobility, dan peneitian antar Universitas
NUNI
Pertukaran Pelajar dan Dosen
BINUS International Office
FONDASI KNOWLEDGE ENTERPRISE KNOWLEDGE MANAGEMENT & INNOVATION DIRECTORATE ORGANIZATION STRUCTURE - 2016
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Effective Date: January 1, 2016
KPI AND BUILDING BLOCK
KM DALAM PENGEMBANGAN BINUS ORGANIZATIONAL LEARNING
Suasana Kampus
BELAJAR dari CEO / CIO
BELAJAR dari Alumni
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KM Dalam Pengembangan BINUS INNOVATION
KM Dalam Pengembangan BINUS INNOVATION
Recognition
9X 2007 - 2015
Recognition
Recognition
NILAI TAMBAH SUSTAINABILITY GROWTH - KONDISI 5 TAHUN TERAKHIR
higher education institution
NILAI TAMBAH SUSTAINABILITY GROWTH - KONDISI 5 TAHUN TERAKHIR
8.150
NEW STUDENTS / YEAR
1.345
FACULTY MEMBER & ASSOCIATE FACULTY MEMBER
30.300
ACTIVE STUDENTS
92.890 ALUMNI
NILAI TAMBAH SUSTAINABILITY GROWTH - KONDISI 5 TAHUN TERAKHIR
Pertumbuhan mahasiswa baru Peningkatan mahasiswa aktif Peningkatan rasio kelulusan / intake Peningkatan revenue / tahun Peningkatan non tuition income Peningkatan Stakeholder satisfaction dan BINUS brand value Pengembangan kampus dan infrastruktur: Self-funding
NILAI TAMBAH SUSTAINABILITY GROWTH - PENGEMBANGAN BINUS 2020
KEMENTERIAN KOMUNIKASI DAN INFORMATIKA REPUBLIK INDONESIA
Utilization of ICT in Knowledge Management
2016 Indonesian Make Award Jakarta, 14 Sep 2016
Trend of ou S rce of Growth Agro - Natural Resources Industry-Labor intensive Industry- Capital Intensive New Industry-Knowledge Intensive
Digital Economy- Innovation Robert Solow : technology progress is4 times more powerful than capital
Mental Capacities • Absorptive – Ability to observe , and to apply attention
• Retentive – Ability to memorize, and to recall
Next, ICT can handle them
• Reasoning – Ability to analyze, and to judge
• Creative – Ability to visualize, to foresee, and to generate ideas
LEARNING ORGANIZATION Like Human
organizations create and gather knowledge using various learning mechanisms
Knowledge in Bussiness knowledge has become a strategically important resource. Learning capabilities and innovations are becoming key roles to achieving job excellence (Rowley and Hartley, 2008)
Learning Organization
A learning organization actively creates, captures, transfers and mobilizes knowledge to enable it adapt to a changing environment (Wellman, 2009).
Learning by Individual Learning by individuals within an organization happens through activities such as training and formal education.
KNOWLEDGE ACCUMULATION
Organization with knowledge accumulation
Organization Without Knowledge Accumulation
ICT’s Roles In Knowledge Management ICT facilitates accumulating, providing and enhancing for knowledge sharing & creation ICT has made it possible for people to be fully accessible, anytime, regardless of where they are ICT enables knowledge collection, storage and exchange on a scale which was not practical in the past ICT facilities, infrastructure and applications are catalysts in the Knowledge Management process ICT is to step up the speed of knowledge transfer to workers.
ICT TRENDS FOR KNOWLEDGE MANAGEMENT CLOUD COMPUTING
Internet Of Things
Application
Knowledge Management And BIG DATA Knowledge creation flow – Data is Transformed into knowledge
DATA
Context
INFORMATION
Insights provided by analyzing “big data” sources need to have KM processes applied to provide knowledge assets in the form of actionable insights or intelligence
KNOWLEDGE
ACTIONABLE INSIGHT
Insights creation flow – Big Data is Transformed by Analysis
BIG DATA
Analytics
INSIGHT. INFORMATION, M ODELS, TRENDS
The value to an organization is provided by being able to understand what action it took last time, what impact that had and how the data suggest it should act this time
Cloud Computing
What Is Cloud Computing ? Services and Solutions that are delivered and consumed in real time over internet are Cloud Services When you store your photos online, use mail or a social networking site, you are using a “cloud computing” service Cloud computing is delivery model of computing services over the internet. it enables real time development, deployment and delivery of broad range of products, services and solution
Barriers in Knowledge Management • We are consumer of technology and products as well • No significant effort to be producer of technology • Ecosystem of production has not been not well developped yet (there is no lingkage between R&D Center and production center which is industries) • Willingness to invest in R&D is insignificant and there is no trend of increasing • “Cultural barriers” which is not quite conducive for exploring and experementing
Reference • Ngo Van LONG, Antoine SOUBEYRAN, Raphael SOUBEYRAN, Knowledge Accumulation within an Organization, 2012 •
1G.O.
Ofori-Dwumfuo and 2R.E. Kommey 1Methodist University College Ghana, Accra, Ghana 2University of Ghana, Accra, Ghana , Utilization of ICT in Knowledge Management at the Ghana Volta River Authority, 2013
• Ahmed Banafa, What is next for IoT & iiot?, http://www.slideshare.net/professorbanafa/what-is-next-for-iot-andiiot?qid=3da04251-aeb9-4b4a-bd9e-ec8b6faebfb7&v=&b=&from_search=1 • http://www.cmswire.com/social-business/knowledge-management-and-big-data-strangebedfellows/
