No title

DAFTAR PUSTAKA

B, William and Martin, Ph.D. statistic: Quoality Customer Service, 2005. Bungin S.sos, M.,si, Prof. Dr. H.M. Burham. Statistic: Metodologi Penelitian Kuantitatif, penerbit Prenada Media, 2005 Dr. Emma M, Si. Statistic: Metode Penelitian Dr. Hamidi, M.si. statistic: Metode Penelitian danTeori Komunikas cetakan kedua Malang:, 2007 E.G. Carmines dan R. A. Zeller (2006) Hamidi, M.Si, Dr. statistic: Metode Penelitian dan Teori Komunikasi, 2007 Hardiman, Ima. statistic: Karier Public Relation, 2007 Hurriyati M.Si, Ratih Dr. statistic: Bauran Pemasaran dan Loyalitas konsumen Lattimore, Dan., et.al. statistic: Public Relations ProfesidanPraktik, 2010. Mahmud Machfoedz: Komunikasi Pemasaran Modern, 2010 Mary E. Guffey, Kathleen Rhodes,.et.al: Business Communication; Process & Product.Singapore, 2005 Mulyana, Daddy. 2005 Mulyana, Dedy. statistic: Ilmu Komunikasi Suatu Pengantar cetakan kesepuluh. Bandung: Remaja Rosdakarya, 2007 Oliver, Sandra. statistic: Strategi Public Relation, 2006 Onong Uchjana, and Effendy. statistic: Komunikasi; Teori dan Praktek, Bandung: PT. Remaja Rosdakarya, 2006 Philip, Kotler. statistic: Analisis, Perencanaan, Implementasi dan Pengendalian. Jakarta, Manajemen Pemasaran di Indonesia, 2002 Prasetyo, Bambang., and Miftahul Jannah Lina. Statistic: Metode Penelitian Kuantitatif, Jakarta, PT. Grafindo Persada, 2008

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http://digilib.mercubuana.ac.id/

Prof. Dr. Sugiyono, statistic: Metode Penelitian Kuantitatif, Kualitatif dan R&D, Penerbit Alfabeta, Bandung, 2006, Ruben&Steward, 2005 Scot M. Cutlip, et al,: Efective Public Relation, 2006 Sendjaja, Sasa Djuarsa., et.al. statistic: Pengantar Komunikasi, Jakarta, Universitas Terbuka, 2005 Suryadi, Didih. statistic: Promosi Efektif, 2011 Tjiptono. 2004 Usman, M. Pd, Prof. Dr. Husaini., et .al. statistic: Metodologi penelitian social, 2008 Widjaja, H.A.W. statistic: Ilmu Komunikasi, Pengantar Studi. Jakarta:PT. Rineka Cipta, 2000 Yosall, Iriantara. Management: Strategis Public Relation, Jakarta, Ghalia Indonesia, 2004

xii


LAMPIRAN 1. Data magang dengan aktivitas kunjungan pelanggan 2. Situasi Ruang Kerja 3. Foto anggota Team Commercial 1 4. Brosur Rental Shortterm 5. Papan Pengumuman di Office 6. Tampilan Website 7. CV 8. Surat Keterangan dari PT. Mitra Pinasthika Mustika Rent 9. Sertifikat 10. Weekly Report 11. Struktur organisasi 12. Data pelanggan tahun 2013 dan tahun 2016


Tanggal 22 May 2013 penulis melakukan kunjungan customers, diantaranya:   

All Nippon Airways PT. Taikisha Indonesia Engineering PT. Hissan Trading Indonesia

All Nippon Airways bergerak dibidang jasa penerbang perusahaan Japan. Penulis melakukan kunjungan customer hari senin issue problem invoice gassoline and other harus revisi ada salah perhitungan.

PT. Taikisha Indonesia Engineering merupakan perusahaan Japan yang bergerak dalam bidang contractor.


PT. Hissan Trading Indonesia perusahaan baru dari Japan yang bergerak di bidang trading, ambil bukti potong dan masalah aging invoice period June 2012 belum ada pembayaran.

Tanggal 25 May 2013 penulis melakukan kunjungan ke PT. Toyota Tsusho Tomen Electronics Indonesia, masalah driver tidak masuk hanya info user tanpa info kordinator untuk minta driver pengganti dan customer minta potongan harga karena perusahaannya mengalami kerugian.


Beberapa foto customer yang di handle penulis



Berikut keseharian penulis di dalam kantor.


penulis

akkkakkaokoookokkko

foto bersama team commercial 1


Brosur Rental Shortterm


Papan pengumuman di tempat magang penulis







CSO Name: AYU PURNAMA DEWI No

APRIL 2013 Customer

1 ALL NIPPON AIRWAYS CO., LTD. 2 AMANO KAISOTEN LTD. 3 TOYOTA TSUSHO TOMEN ELECTRICS INDONESIA 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

DENTSU CONSULTANTS INDONESIA DENTSU INDONESIA DENTSU INTER ADMARK MEDIA GROUP INDONESIA DENTSU STRAT HISSAN TRADING INDONESIA PT. ISID INDONESIA INDONESIA SYNTHETIC TEXTILE MILLS JAPAN AIRLINES INTERNATIONAL CO., LTD JAPAN INTERNATIONAL COOPERATION AGENCY KUBOTA MACHINERY INDONESIA KUWAIT AIRWAYS CORPORATION MITSUI OSK LINES INDONESIA NAGOYA DENKI INDONESIA NIKAWA TEXTILE INDUSTRY NUGRAHA DAYA SEJAHTERA PASONA HR INDONESIA PROMO TEC INDONESIA SATO ASIA PACIFIC

22 SAKUMA INDONESIA 23 24 25 26 27 28 29 30 31 32

SHINGO ESAKI C/O BHLN TOMEN (SINGAPORE) ELECTRONIC PTE., LTD. SUMITOMO MITSUI TRUST BANK, LIMITED SHUNSUKE MISHIRO C/O MOL LOGISTICS (JAPAN) CO., LTD TAIKISHA INDONESIA ENGINEERING TAKUYA ONO C/O PT. DENTSU CONSULTANT INDONESIA TEMPSTAFF INDONESIA KALIGUMA TRANSINDO UHA MIKAKUTO JTB TOKYO CONSULTING

Month: Mey 2013

Subject of Visit Remark Business CS AR 22-May-13 v sending reimburst taxi Kimura san and take invoice gassoline, and problem Kimurasan not attitude with driver 2-May-13 v create quotation Innova new rental new rental 2unit and have problem with driver Erwin D3229 because don’t know location and area Sudirman and Cibitung di GT, (25/4/2013, meeting driver Jumhari 25-May-13 v v v D5984 absen don’t inform cordinator and user want to discount for 24 April invoice rental-driver fee) 17-May-13 v Aging, Accounting will check again (CSO email data aging) 19-May-13 v Aging, for invoice March has been paid of the 11th but still went on the 19th of aging 17-May-13 v Aging, Accounting will check again (CSO email data aging) 17-May-13 v Aging, customer will payment date 25/4/2013 22-May-13 v expleins the history of payments made in the invoice and the customer will check again, take proof of tax cut 16-May-13 v New customer dari Takuya Ono menjadi PT. ISID INDONESIA 4-May-13 v request quotation rencana tambah unit 2 mey 13 v create quotation extend 16-May-13 v ambil invoice untuk direvisi 30-May-13 meeting aging 19-May-13 v will payment date 19th, but customer have been 23th for all aging 4-May-13 v Visitting customer because problem Kimura san 3 Mey 13 v visitting customer dan menawarkan upgrade unit 3-May-13 v visitting customer 30 Mey 13 v meeting aging 15-May-13 v v revisi invoice karena salah perhitungan 17-May-13 v aging 3 Mey 13 v pergantian unit vehicle Muramatsu san accident and user request GS for body repair, (15/4/2013, meeting driver Bambang D often take the car out of the apartement without 4-May-13 v permission and info to user, driver have loan Rp. 1,800,000 and manipulation of kilometers the car and gassoline)) 20-May-13 v v create quotation extend, meeting untuk pergantian driver Barnas bermasalah 15-May-13 v kunjungan customer 15-May-13 v perkenalan dengan PIC baru dan meeting rubah nama menjadi company 25-May-13 v v invoice period April customer just receive date 22, customer request for sending invoices every month beginning, New Rental 29/4/2013 Innova+driver, request 13-May-13 v ganti nama menjadi PT. ISID INDONESIA perbualn July 13 29 Mey 13 v create quotation innova dan avanza used 2012 dan brand new 15 Mey 13 v request rental harian untuk tanggal 23-26 May 13 22-May-13 v v visitting new customer, sending invoice revision and take agreement 4-May-13 v aging, minta bukti pembayaran 3-May-13 visitting customer dan menawarkan upgrade unit

Date of Visit


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STRUKTUR ORGANISASI

RIWAYAT PERUBAHAN No.

Bagian yang Berubah

Revisi Ke

Tanggal Revisi

Struktur ANJR

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01 Oktober 2011

2.

Struktur MPM Rent

02

02 Juli 2012

3.

Fungsi Business Support & Project: Sebelumnya: ada di Division Busines Development. Berubah menjadi : ada di Division Business.

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Fungsi Branches: Sebelumnya: ada di Division Business. Berubah menjadi : ada di Division Busines Development.

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Fungsi baru di Business Development, yaitu: Business Analyst.

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Paraf: ________________

Data Customer/Pengalaman (random sample) No

Customer/Client

1

BUT SARULLA OPERATIONS LIMITED

2

MR EIKI OKAZAWA C/O SUMITOMO MITSUI BANKING CORPORATION

3

MR GIMBAYASHI MASAHIRO C/O SOJITZ INDONESIA

4

MR HAYATO ASANO C/O MIZUHO BANK, LTD.

5

PT MHCT CONSULTING INDONESIA

6

MR MASAHIRO OGURI C/O PT. SOJITZ INDONESIA

7

MR NAOYUKI HONDA C/O PT. SOJITZ INDONESIA

8

MS.YUI KONO C/O SUMITOMO MITSUI BAN

9

MR SAKAUE JUMPEI C/O SARULLA OPERATIONS LTD

10

MR SHUHEI IMURO C/O SUMITOMO MITSUI BANKING CORPORATION

11

MR TAKAYA IKEZAKI C/O PT BANK MIZUHO INDONESIA

12

MR YAMAMOTO TAKASHI C/O PT. SOJITZ INDONESIA

13

MR YOSHIAKI KONO C/O PT. SOJITZ INDONESIA

14

PT AUTRANS ASIA INDONESIA

15

PT BANK MIZUHO INDONESIA

16

PT BANK SUMITOMO MITSUI INDONESIA

17

PT CENTRAL JAVA POWER

18

PT DENTSU CONSULTANTS INDONESIA

19

PT DENTSU INDONESIA

20

PT DENTSU INTER ADMARK MEDIA GROUP INDONESIA

21

PT DENTSU STRAT

22

PT KALTIM METHANOL INDUSTRI

23

PT SOJITZ INDONESIA

24

UNIQLO CO., LTD

25

BUT MITSUI & CO LTD

26

JO KSO MERDEKA RONOV INDONESIA

27

MR KO TAI - PIN C/O DIAN SWASTATIKA

28

MS RIE SAITO C/O MITSUI INDONESIA

29

PT ASTARI NIAGARA INTERNASIONAL

30

PT BEHN MEYER CHEMICALS

31

PT BOGA MAJU SELARAS

32

PT BRONSON & JACOBS INDONESIA

33

PT CLARIANT INDONESIA

34

PT DEXA MEDICA

35

PT DIAN SWASTATIKA SENTOSA TBK

36

PT DUTA NICHIRINDO PRATAMA

37

PT ETERNALPANELINDO PERSADA

38

PT IBS INDONESIA

39

PT IKEDA INDONESIA

40

PT INDONESIA STANLEY ELECTRIC

41

PT INDONESIA TEIJIN DU PONT FILMS

42

PT K LINE AIR SERVICE INDONESIA

43

PT KARSAMUDIKA ANDALAN UTAMA

44

PT MEDIA NUSANTARA CITRA TBK

45

PT MITSUI INDONESIA


46

PT MNC PICTURES

47

PT PATRA NUSA DATA

48

PT QUANTEX

49

PT SCIENTIFIC DRILLING INTERNATIONAL INDONESIA

50

PT SPLASH CAHAYA

51

PT SURYA ANUGERAH NATURAGAS

52

PT SURYA TOTO INDONESIA TBK

53

PT SYSPEX KEMASINDO

54

PT TITAN INFRA ENERGY

55

PT TITAN WIJAYA

56

PT TOA PAINT INDONESIA

57

PT YASUNAGA INDONESIA

58

PT ZINKPOWER AUSTRINDO

59

BHLN AISIN ASIA PTE.LTD

60

BHLN NICHIDEN CORPORATION

61

BLACK PLATINUM ENERGY LTD.

62

BUT KUSANO CO LTD

63

BUT KUWAIT AIRWAYS CORPORATION

64

BUT NGK SPARKS PLUGS (THAILAND) CO. LTD.

65

BUT TEKKEN CORPORATION

66

CV VAN'S FOOD

67

MR HIROSHI ARITA C/O PT MOL LOGISTICS INDONESIA

68

MR HIROSHI NISHIMOTO

69

MR INGO GERT KRONER C/O MPM RENT (MNC DESK HEAD)

70

MR MASANORI KOZONO

71

OBARA CORPORATION

72

PPPSRSKBH GEDUNG PERKANTORAN PERMATA KUNINGAN

73

PT ABOT DELI

74

PT AUSTINDO KENCANA JAYA

75

PT CHIYODA INTERNATIONAL INDONESIA

76

PT CITRA LINK INDONESIA

77

PT FUJITSU TEN MANUFACTURING INDONESIA

78

PT G4S CASH SERVICES

79

PT G4S SECURITY SERVICES

80

PT GLICO INDONESIA

81

PT HEKSA JAYA ABADI

82

PT IHARA TEKNIS INDONESIA

83

PT INDAH PRATAMA ABADI

84

PT JAKARTA KOKOKU INTECH

85

PT KALIGUMATRANSINDO

86

PT KALTIM PARNA INDUSTRI

87

PT KAMIGUMI INDONESIA

88

PT KANEMATSU KGK INDONESIA

89

PT KIUPLAT MEDIA

90

PT KUBOTA MACHINERY INDONESIA

91

PT KUTA BEACHWEAR

92

PT LINTEC INDONESIA

93

PT LINTEC JAKARTA

94

PT LOTTE TRADE AND DISTRIBUTION

95

PT MITSUI OSK LINES INDONESIA


96

PT MOL LOGISTICS INDONESIA

97

PT MOLITEC STEEL INDONESIA

98

PT NEDERMAN INDONESIA

99

PT NUSANTARA SECOM INFOTECH

100

PT OG ASIA INDONESIA

101

PT SEI CONSULTING JAKARTA

102

PT SHIMA TRADING INDONESIA

103

PT STAR SEIKI INDONESIA

104

PT SUMITOMO ELECTRIC HARDMETAL INDONESIA

105

PT YAKULT INDONESIA PERSADA

106

PT YOKOGAWA INDONESIA

107

RECRUIT HOLDINGS CO., LTD

108

YAYASAN DKT INDONESIA

109

ALPS ELECTRIC (MALAYSIA) SDN. BHD.

110

BHLN HOCHIKI ASIA PACIFIC PTE. LTD.

111

BUT HARMO CO. (SINGAPORE) PTE. LTD

112

BUT TOZEN CORPORATION

113

MR KAZUYUKI KITANO C/O PWCIL

114

MR KENSUKE ITO C/O PT KONOIKE TRANSPORT INDONESIA

115

PATKOL PUBLIC COMPANY LIMITED

116

PT ADITEC CAKRAWIYASA

117

PT ANEST IWATA INDONESIA

118

PT ANNISA PRIMA LESTARI

119

PT CENTRAL INDAH PALACE

120

PT CITRA GRAHA SELARAS

121

PT DEYON RESOURCES

122

PT ELLEAIR INTERNATIONAL MANUFACTURING INDONESIA

123

PT ELLEAIR INTERNATIONAL TRADING INDONESIA

124

PT INDONESIA LEAKLESS GASKET

125

PT KEKARAYA ASASETIAWAN

126

PT KERTA MULYA SARIPAKAN

127

PT KERTA MULYA SEJAHTERA

128

PT KERTA MULYA SEMESTA

129

PT KOBAYASHI EGLIN

130

PT KOBAYASHI PHARMACEUTICAL INDONESIA

131

PT KONOIKE TRANSPORT INDONESIA

132

PT MITSUBOSHI BELTING INDONESIA

133

PT MULTI KREASI DEVELINDO

134

PT NIPPON EXPRESS INDONESIA

135

PT NLK INDONESIA

136

PT NS BLUESCOPE INDONESIA

137

PT NS BLUESCOPE LYSAGHT INDONESIA

138

PT OASIS WATERS INTERNATIONAL

139

PT SANKO STEEL INDONESIA

140

PT SEJIN

141

PT SINAR CENTRAL SANDANG

142

PT SINAR RODA UTAMA

143

PT SURYA ANUGERAH KENCANA

144

PT SURYA PETRA ABADI

145

PT UNGGUL PRAKARSA PRISMA


146

PT WOONG NAM INDONESIA

147

PT ZENO ALUMI INDONESIA

148

BHLN IHI CONSTRUCTION MACHINERY LIMITED

149

BUT DAIICHI CHUO KINKAI KAISHA

150

BUT IHI CORPORATION

151

BUT JFE ENGINEERING CORPORATION

152

BUT KAJIMA CORPORATION

153

PT ACRYL TEXTILE MILLS

154

PT COSMO POLYURETHANE INDONESIA

155

PT DASINDO MEDIA

156

PT EKSPRES TRANSPORTASI ANTARBENUA

157

PT ESA ENERGY

158

PT HAIER SALES INDONESIA

159

PT HOSHIZAKI INDONESIA

160

PT IHI TRANSPORT MACHINERY INDONESIA

161

PT INDO GLOBAL TRAKTOR

162

PT INDONESIA AIR WATER

163

PT INDONESIA SYNTHETIC TEXTILE MILLS

164

PT IPPOSHA INDONESIA

165

PT JAPAN ENGINEERING TECHNOLOGY

166

PT JFE ENGINEERING INDONESIA

167

PT KAJIMA INDONESIA

168

PT KAPURINDO SENTANA BAJA

169

PT NIPPON KAIJI KYOKAI INDONESIA

170

PT NISSIN JAYA INDONESIA

171

PT NISSIN TRANSPORT INDONESIA

172

PT NSK INDONESIA

173

PT SANGGAR SARANA BAJA

174


175


176


177

PT SATO NAGATOMI

178

PT SINACTRANS ADHI SAKTI

179

PT SOHO INDUSTRI PHARMASI

180

PT TETRA PAK STAINLESS EQUIPMENT

181

PT UHA TRADING INDONESIA

182

PT WASA MITRA ENGINEERING

183

TOYO MACHINERY (M) SDN. BHD.

184

BHLN POLYPLASTICS CO. LTD.

185

BHLN. C & G SYSTEM INC

186

BUT TAISEI CORPORATION

187

DC CO. LTD

188

KOP PEGAWAI INDOSAT (KOPINDO-SAT)

189

NIPPON STEEL & SUMIKIN BUSSAN INDONESIA

190

PT ALTECH

191

PT ALTECH ASIA PACIFIC INDONESIA

192

PT BANGUN ARTA HUTAMA

193

PT CITRA LINTAS INDONESIA

194

PT COMMUNICATION CABLE SYSTEMS INDONESIA

195

PT DAHANA (PERSERO)


196

PT ENVITECH PERKASA

197

PT HONDA POWER PRODUCTS INDONESIA

198

PT ISID INDONESIA

199

PT JACOBS GROUP INDONESIA

200

PT KEYENCE INDONESIA

201

PT NACHI INDONESIA

202

PT NALEDA BOGA SERVICES

203

PT NETTOCYBER INDONESIA

204

PT ORBIT ENGINEERING INDONESIA

205

PT PARKER ENGINEERING INDONESIA

206

PT PASONA HR INDONESIA

207

PT PRATAMA INDOMITRA KONSULTAN

208

PT PRIMAYASA PURISAKTI

209

PT SINFONIA TECHNOLOGY INDONESIA

210

PT SOIL TEK INDONESIA

211

PT SURYA ARTHA NUSANTARA FINANCE

212

PT SUZURAN INDONESIA

213

PT TAIYO KOGYO INDONESIA

214

PT TIARA MINERVA

215

PT TOKYO CONSULTING

216

PT TOYO QUALITY ONE INDONESIA

217

PT TPR SALES INDONESIA

218

PT UENO MACHINE & TOOL INDONESIA

219

PT WANA SUBUR LESTARI

220

PT WELCAT INDONESIA

221

PT WELLTEC OILFIELD SERVICES INDONESIA

222

SHONAN UNITEC LIMITED

223

YBM CO. LTD.

224

BUT ASICS CORPORATION

225

BUT BRIDGESTONE CORPORATION

226

BUT JFE STEEL CORPORATION

227

BUT KANDENKO CO. LTD

228

BUT TIS INC. JAKARTA REP OFFICE

229

JAPAN AIRLINES INTERNATIONAL CO. LTD

230

MITSUI ENGINEERING & SHIP BUILDING CO. LTD

231

MR TAKASHI IKAI C/O PT JTB INDONESIA

232

MR TOSHIO ASAZAKI C/O PT NIKON INDONESIA

233

MR YOHEI OKA C/O PT JCB INTERNATIONAL INDONESIA

234

MR YUICHIRO KADOWAKI C/O PT. JCB INTERNATIONAL

235

PL OSMAN BING SATRIO & ENY

236

PT ADITAMA FINANCE

237

PT AERO HOTEL MANAGEMENT

238

PT AEROWISATA before AERO HOTEL MANAGEMENT (KAWANUA AEROTEL JAKARTA)

239

PT DELOITTE CONSULTING

240

PT DELOITTE KONSULTAN INDONESIA

241

PT FAST RETAILING INDONESIA

242

PT FUJI SEAL INDONESIA

243

PT FUJI STAFF INDONESIA

244

PT FURUKAWA ELECTRIC INDONESIA

245

PT HITZ INDONESIA


246

PT INABATA INDONESIA

247

PT INTELLIGENCE HRSOLUTIONS INDONESIA

248

PT JCB INTERNATIONAL INDONESIA

249

PT JTB INDONESIA

250

PT KITO INDONESIA

251

PT NATURALLY PLUS INDONESIA

252

PT NIKON INDONESIA

253

PT NIPPON KONPO INDONESIA

254

PT OHKI INDONESIA

255

PT OKK INDONESIA

256

PT PROMO TEC INDONESIA

257

PT SAKUMA INDONESIA

258

PT SIKO TECHNO

259

PT STANDARD TOYO POLYMER

260

PT STARTS INTERNATIONAL INDONESIA

261

PT TEC ACTION INDONESIA

262

PT TEC DESIGN INDONESIA

263

PT TOKYO SANGYO INDONESIA

264

PT TSUBACO INDONESIA

265

PT YUASA SHOJI INDONESIA

266

THE ASAHI SHIMBUN

267

THE JAKARTA JAPAN CLUB

268

TOKYO SANGYO CO. LTD

269

TSUBAKIMOTO KOGYO CO. LTD

270

BHLN.AMANO KAISOTEN, LTD

271

AMUSE INC.

272

BUT KAWANISHI WAREHOUSE CO. LTD

273

BUT SUMITOMO CORPORATION

274

BUT TOYOTA TSUSHO CORPORATION

275

JAPAN INTERNATIONAL COOPERATION AGENCY

276

JAPAN INTERNATIONAL COOPERATION AGENCY (MANGGALA)

277

KOPERASI BAHANA

278

MEIJI YASUDA LIFE INSURANCE COMPANY

279

MR AKIRA YOSHIMOTO C/O MITSUI & CO., LTD

280

MR HARTONO ANANDA C/O PT MICS STEEL INDONESIA

281

MR MACHIDA NORIAKI

282

MR MASAYA HAYASHI C/O PT. GRAHA TEKNOLOGI NUSANTARA

283

MR YOSHINORI OSAWA C/O MITSUI & CO.,LTD

284

MR YUHI ABE C/O MITSUI & CO. LTD

285

PT ASAHI SANGYO INDONESIA

286

PT ASURANSI TOKIO MARINE INDONESIA

287

PT BANK DINAR INDONESIA

288

PT BERCA MANDIRI PERKASA

289

PT BRAVO ALAM SYNERGY

290

PT DAIFUKU INDONESIA

291

PT DAITO INTERNATIONAL INDONESIA

292

PT HASHIMOTO SANSHO INDONESIA

293

PT HISAMITSU PHARMA INDONESIA

294

PT HITACHI HIGH - TECHNOLOGIES INDONESIA

295

PT INTI BANGUN SEJAHTERA TBK.


296

PT KAGA ELECTRONICS INDONESIA

297

PT KALIBESAR RAYA UTAMA

298

PT KASAN INDONESIA

299

PT KDDI INDONESIA

300

PT LAUTAN ORGANO WATER

301

PT MARUBUN ARROW INDONESIA

302

PT MIKI INDONESIA

303

PT MMK MACHINERY INDONESIA

304

PT NADITAMA-TRANCY LOGISTICS INDONESIA

305

PT NAGOYA DENKI INDONESIA

306

PT NIKAWA TEXTILE INDUSTRY

307

PT NIPPON STEEL AND SUMITOMO METAL INDONESIA

308

PT NUGRAHA DAYA SEJAHTERA

309

PT SASATOKU INDONESIA

310

PT SATO KOGYO INDONESIA

311

PT SMFL LEASING INDONESIA

312

PT SOFTBANK TELECOM INDONESIA

313

PT TAKENAKA INDONESIA

314

PT TENPO PLANNING

315

PT TOSHIBA VISUAL MEDIA NETWORK INDONESIA

316

PT TOYOTA HOUSING INDONESIA

317

PT TOYOTA TSUSHO TOMEN ELECTRONICS INDONESIA

318

PT U FINANCE INDONESIA

319

MR MASAHIRO ISHII C/O PT BANK RESONA PERDANIA

320

MS RISA FUNAMOTO C/O BANK RESONA PERDANIA

321

PT BANK RESONA PERDANIA

322

BUT MITSUI OIL EXPLORATION CO., LTD.

323

BUT SKY PERFECT JSAT CORPORATION

324

MR AKIHIRO TANAKA C/O PT. SECOM INDONESIA

325

MR BARNABY JOHN ROBSON C/O KPMG SIDDHARTA ADVISORY

326

MR FUKAZAWA MASAYUKI C/O PANASONIC GOBEL ECO SOLUTIONS SALES INDONESIA

327

MR HIROSHI MATSUDA C/O PANASONIC GOBEL ECO SOLUTIONS SALES INDONESIA

328

MR HITOSHI MIZUNO C/O PT SECOM INDONESIA

329

MR MARK GODSON C/O KPMG SIDDHARTA ADVISORY

330

MR MASAAKI NAKAMURA C/O PT SECOM INDONESIA

331

MR MASAKAZU SHIRAIWA C/O PT AZBIL BERCA INDONESIA

332

MR NAOHIRO TAKAKU C/O PT INDONESIA NISSHIN TECHNOMIC

333

MR NAOYUKI NARADATE C/O PT SECOM INDONESIA

334

MR SAITO JIN

335

OLYMPUS SINGAPORE PTE. LTD.

336

PERSEK ROSETINI & PARTNERS

337

PT AFFINITY EQUITY PARTNERS INDONESIA

338

PT ALSOK INDONESIA

339

PT ASURANSI JIWA SINARMAS MSIG

340

PT BUMIPUTERA BOT FINANCE

341

PT DIAMOND ELECTRIC INDONESIA

342

PT FUJI FURUKAWA E&C INDONESIA

343

PT JEL MEC ENGINEERING INDONESIA

344

PT MATSUO INDONESIA

345

PT MERMAID TEXTILE INDUSTRY INDONESIA


346

PT OSG INDONESIA

347

PT PANASONIC GOBEL ECO SOLUTIONS SALES INDONESIA

348

PT SECOM INDONESIA

349

PT SHINTO PAINT INDONESIA

350

PT SHINTO PAINT MANUFACTURING INDONESIA

351

PT SUKSES MANTAP SEJAHTERA

352

PT TECHNO MOTOR INDONESIA

353

BHLN KONICA MINOLTA BUSINESS SOLUTIONS ASIA PTE LTD

354

BHLN NISSIN ELECTRIC CO. LTD.

355

BHLN SANYO DENKI SINGAPORE PTE LTD

356

BINTANG KISHI CAHAYA TRADING

357

KOBELCO WELDING ASIA PACIFIC PTE. LTD

358

MARUJUN CO. LTD.

359

MEP SINGAPORE PTE. LTD

360

MR MASAYOSHI BABA C/O PT FUJI ELECTRIC INDONESIA

361

PIONEER ELECTRONICS ASIANCENTRE PTE. LTD

362

PT ABB SAKTI INDUSTRI

363

PT ABEAM CONSULTING INDONESIA

364

PT BANDAI NAMCO INDONESIA

365

PT CIPTA MORTAR UTAMA

366

PT CONSULTING SERVICES INDONESIA

367

PT CONSUMER INFORMATION CONSULTING

368

PT EMC INFORMATION SYSTEMS

369

PT FRONTIER INTERNATIONAL INDONESIA

370

PT GADING DEVELOPMENT TBK

371

PT IBJ VERENA FINANCE

372

PT INDESSO AROMA

373

PT INDESSO NIAGATAMA

374

PT INDONESIA HORECA SEJAHTERA

375

PT INTERNATIONAL SERVICES PACIFIC CROSS

376

PT JOBSTREET INDONESIA

377

PT KANSAI PRAKARSA COATINGS

378

PT KISCO INDONESIA

379 380

PT KPMG ADVISORY INDONESIA PT KPMG SIDDHARTA ADVISORY

381

PT KYODO NEWS

382

PT MAXCO FUTURES

383

PT MITRA MAJU SUKSES

384

PT MITRAPERMATA INDAH

385

PT NAKAGAWA SPECIAL STEEL INDONESIA

386

PT SANKYO INDONESIA INTERNATIONAL TRADING

387

PT SUGINO MACHINE INDONESIA

388

PT SUMISHO E-COMMERCE INDONESIA

389

PT SUPER WAHANA TEHNO

390

PT TANABE INDONESIA

391

PT UNITEX TBK

392

PT VALMET

393

BHLN CASIO SINGAPORE PTE LTD

394

BUT TEIJIN ENGINEERING LTD

395

BUT TODA CORPORATION


396

MR SUZUKI TAKANORI C/O PT. AICHI FORGING INDONESIA

397

MR TORU YAGI C/O PT. NITTSU LEMO INDONESIA LOGISTIK

398

PT AICHI FORGING INDONESIA

399

PT ARYAVENTURA REALTY

400

PT ASI PUDJIASTUTI AVIATION

401

PT ASPHALT BANGUN SARANA

402

PT BANK PEMBANGUNAN DAERAH SULUT

403

PT BIO JATROPHA INDONESIA

404

PT BONECOM SERVISTAMA COMPINDO

405

PT CAHAYA SAMOEDERA BERSAUDARA

406

PT DENSO INDONESIA

407

PT DENSO SALES INDONESIA

408

PT DMG MORI SEIKI INDONESIA

409

PT DWI SATRYA UTAMA

410

PT FUJITSU TEN AVE INDONESIA

411

PT GALAKSI UTAMA RAYA

412

PT GRAND KARTECH, TBK

413

PT JAC CONSULTING INDONESIA

414

PT JAC INDONESIA

415

PT KASHIWABARA ENGINEERING INDONESIA

416

PT MU RESEARCH AND CONSULTING INDONESIA

417

PT NAGAWA INDONESIA INTERNATIONAL

418

PT NIPPON OIL INDONESIA

419

PT NITTSU LEMO INDONESIA LOGISTIK

420

PT NUSANTARA PARKERIZING

421

PT OKUMA INDONESIA

422

PT OLIP & WIRE METAL

423

PT PEMBANGKITAN PUSAKA PARAHIANGAN

424

PT SANGSAKA HIDRO BARAT

425

PT SANKO DENKI INDONESIA

426

PT SEFAS KELIANTAMA

427

PT TIFA ARUM REALTY

428

PT TIFA FINANCE

429

PT TRIBINA PANUTAN

430

PT YAMAZEN INDONESIA

431

BUT SAN-EI CO. LTD.

432

BUT SHIMIZU CORPORATION

433

CONSORTIUM PT. RAGA PERKASA EKAGUNA - PT. JGC INDONESIA

434

FUKUYAMA GLOBAL SOLUTIONS INC.

435

JACCS CO. LTD

436

JO. SHIMIZU-BCK (JFE STEEL INDONESIA CGL PROJECT)

437

JO. SHIMIZU-TOTAL (MENARA ASTRA PROJECT)

438

JO.SAN-EI / SUA

439

JO.SHIMIZU - TOTAL (MNC MEDIA TOWER PROJECT)

440

MR AKIHITO HOSHIMA C/O PT. SUMIDEN SERASI WIRE PRODUCTS

441

MR HIROO UWABO C/O AOI ASIA INDONESIA

442

MR KANAME TANAKA C/O HUMOLCO TRANS INC

443

MR KAZUHISA YAMAGUCHI C/O YAMAZAKI BAKING. CO LTD

444

MR MAEKAWA YOICHI

445

MR OGATA KEIZO C/O PAITON ENERGY


446

MR OSAMU KAWADA C/O PT MOL AUTO CARRIER INDONESIA

447

MR RYO NONAKA C/O YAMAZAKI BAKING CO.LTD

448

MR SHU INOMATA C/O YAMAZAKI INDONESIA

449

MR TETSUYA HAMADA C/O PT SUMIDEN POWDER METAL INDONESIA

450

MR TORU ISHIHARA C/O SUMIDEN SERASI WIRE PRODUCTS

451

MR TOSHIO YAMAMOTO C/O PT. SUMIDEN SERASI WIRE PRODUCTS

452

MR YAMAGUCHI KAZUO C/O SUMIDEN SERASI WIRE PRODUCTS

453

PERSEK. CENTER FOR INVESTMENT AND BUSINESS ADVISORY

454

PERSEK. LEMBAGA SERTIFIKASI PROFESI TELEMATIKA

455

PT ALINCO RENTAL INDONESIA

456

PT AOI ASIA INDONESIA

457

PT ASURANSI CIGNA

458

PT ASURANSI MSIG INDONESIA

459

PT CABOT INDONESIA

460

PT CABOT INDONESIA (PROJECT)

461

PT HIROSE NUSANTARA INDONESIA

462

PT IDC INDONESIA

463

PT ISHIGURO INDONESIA

464

PT JS CREATIVE

465

PT KAKEN INDONESIA

466

PT MEMIMPIN DENGAN NURANI

467

PT NATIONAL OILWELL VARCO

468

PT NIPPN FOODS INDONESIA

469

PT NISSAN MOTOR DISTRIBUTOR INDONESIA

470

PT NISSAN MOTOR INDONESIA

471

PT RYOSHO TECHNO INDONESIA

472

PT SENTUL CITY TBK.

473

PT SERPONG KARYA CEMERLANG

474

PT SHIMIZU BANGUN CIPTAKONTRAKTOR

475

PT SHINTO WELDING INDONESIA

476

PT TECHNO ASSOCIE INDONESIA

477

PT TERATAI WIDJAJA

478

PT TUPPERWARE INDONESIA

479

THE ZENITAKA CORPORATION

480

BHLN DAIKEN CORPORATION

481

BUT ALL NIPPON AIRWAYS CO. LTD.

482

BUT HITACHI METALS SINGAPORE PTE LTD

483

BUT ITOCHU CORPORATION REPRESENTATIVE OFFICE

484

BUT JGC CORPORATION (NIKKI KABUSHIKI KAISHA)

485

BUT NIPPON LIGHT METAL COMPANY LTD.

486

BUT SUMITOMO HEAVY INDUSTRIES LTD

487

BUT SUMITOMO MITSUI TRUST BANK, LIMITED

488

ELECTRIC POWER DEVELOPMENT CO.,LTD

489

IDI INFRASTRUCTURES INC.

490

ITOCHU MINERALS & ENERGY OF AUSTRALIA PTY LTD, COAL DIVISION

491

ITOCHU PROPERTY DEVELOPMENT, LTD.

492

JAPAN EXTERNAL TRADE ORGANIZATION

493

LNG JAPAN CORPORATION

494

MIZUNO CORPORATION

495

MR FUMITO KUROKAWA C/O LNG JAPAN


496

MR JINGO TAKEMURA C/O LNG JAPAN

497

MR KENGO MAKINO C/O ASURANSI MSIG INDONESIA

498

MR SHIGEYUKI MIYAKE C/O LNG JAPAN

499

MR TAKU MATSUHASHI C/O DAIDO KOGYO INDONESIA

500

MR TSUTSUI MASAHIRO C/O PT. BARA ALAM UTAMA

501

PT CIPTA OLAH ALAM LESTARI

502

PT DAIDO KOGYO INDONESIA

503

PT DIGITAL MARKETING INDONESIA

504

PT HANWA INDONESIA

505

PT HISSAN TRADING INDONESIA

506

PT INDOTOKURA

507

PT ITOCHU INDONESIA

508

PT JASA ENERSI PRATAMA NUSANTARA

509

PT JGC COAL FUEL

510

PT KUTAI TIMBER INDONESIA

511

PT LAMIPAK PRIMULA INDONESIA

512

PT MARUBENI - ITOCHU STEEL INDONESIA

513

PT NAGASE IMPOR-EKSPOR INDONESIA

514

PT NISHINO KINRYO INDONESIA

515

PT SHINKO PLANTECH

516

PT SONY INDONESIA

517

PT SUMITOMO HEAVY INDUSTRIES INDONESIA

518

PT SUMITOMO S.H.I CONSTRUCTION MACHINERY SOUTHEAST ASIA

519

SODA NIKKA CO. LTD

520

SUMITOMO CONSTRUCTION MACHINERY CO LTD

521

SUMITOMO HEAVY INDUSTRIES LTD.












Ayu Purnama Dewi Jl.Kerajinan I/6 Keagungan Taman Sari Jakarta Barat 11150 [email protected]

0813-1166-6155 EDUCATION Mercu Buana University Bachelor of Science, Public Relations

Meruya Utara, Jakarta Barat 2016

WORK EXPERIENCE PT. Mitra Pinasthika Mustika Rent Senior Account Execuive  Maintain existing customers (mostly Japanese company)  Create quotation and costing price  Handling complain  Interview drivers before send the customer  Back office administration  Interaction with the customers

BSD, Indonesia Oct 2011- Present

PT. Bank Central Asia, tbk Customer Service Officer (CSO Bakti)  Education product banking and marketing  Handling complain  Back office administration  Interaction with the customers

Jakarta, Indonesia Oct 2008- Oct 2011

HONOR AND ACTIVITIES  Smart Customer Service Program – from PT. Bank Central Asia, 2009.  Apprentice Basic Stage – from BCA, 2010.  Skilled Apprentice Stage – from BCA, 2011.  Beauty Class and Table Manner Course Held – from Mercu Buana University at Grand Sahid Jaya, 2012.  Developing Sales Competency Training Program – from PT. Mitra Pinasthika Mustika Rent, 2015.  MPM Rent Service Standard – from PT. Mitra Pinasthika Mustika Rent, 2015.


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