Towards E-Governance: A National Agenda Perspective Yanuar Nugroho
Deputi Kepala Staf Kepresidenan RI Bidang Kajian dan Pengelolaan Isu-isu Sosial, Budaya, dan Ekologi Strategis
[email protected] ; @yanuarnugroho
24 Mei 2017
E-Governance is fundamental to support service delivery and bureaucracy reform efforts E-governance: ‘by the governed, for the governed, and of the governed’
Development Focus and Priorities
Priority Programmes: Focus 4
Priority Programmes: Constitutional Mandate 3
Priority Programmes: Focus
8. Bureaucracy
Reform
2. Energy
++ 6. Education 3. Maritime
4. (Transportation) Infrastructure
9. Tourism
7. Poverty Reduction
Other development areas
1
1. Food 5. Health
Other development areas
10.Industry
11. Trade 12. Village 13. Environment 14. Technology 15. Children and Women 16. Social Exclusion 17. Laws and Regulation 18. International 19. Border Areas
20. Sports 21. Human Rights 22. Migrant Workers 23. Culture and Arts 24. Judicial System 25. Drug Misuse 26. Corruption Eradication 27. National Defense and Securities
E-Governance: From political promise to technocratic vision E-Governance in Indonesia: Case in Point
Key Pillars to ensure e-Governance works
One Map • • Accountability Mechanism
Key spatial based planning input Conflict resolution
LAPOR! • •
Institutional Setup
National ‘complaint handling’ mechanism Participatory planning and policy making input
One Data • • Regulatory Framework
Official data for decision making Indicators of development outcomes
Smart City •
Leveraging digital platform and cocreation to solve problems in municipality with innovative solutions
Case 1: One Map Policy - Single reference of geo-spatial database
Clear legal framework, institutional setup and robust monitoring/ evaluation mechanism spur the success of OMP implementation Legal Framework Presidential Decree No 9/2016 underpins OMP implementation
Governance and Institutional Setup Clear governance among ministries across levels get concepts into action Accountability Framework Monitoring and evaluation conducted by the President’s Office provide clear track to follow by ministries
69% of Targeted Thematic Maps are Integrated by December 2016
Case 2: One Data Indonesia - A (long) journey
As-Is Situation
Scattered Data
One Data Initiative
Structuring Regulation and Institution
data.go.id
Lack of Institutional Coordination
Unstandardised Data
Expected Future Situation
Integrated Government Data (National Data Warehouse)
31 Govt. Institutions
Providing Open Government Data
Conducting Forum Data and Pilot Project
Structured Coordination among Institutions
Open Government Data
Big Data for Real Time Government Decision Support
Case in Point – Data governance transformation at the Ministry of Education and Culture …Now
Then… School
School
A
Ministry of Education and Culture
School
B
School
A
C
Ministry of Education and Culture
School
C(?)
Consequences •Data scattered in each work unit •Data collection is done in every different program, even though they require the same data. •Much of the data is only available in hardcopy
There is no single reference of data.
• •
Difficult in government education assistance distribution. (BOS, BSM, PKH)
•
Data are gathered in a warehouse. Unified Data collection in the smallest units (schools). Data published in open format to increase usability of data.
School
B
School
C
School
D
Impact Interoperable data allows every unit to get the data needed without recollect the data from raw data sources. Ease of transparency and accountability of government educational assistance
Case 3: LAPOR! - Improving public services through a national complaint handling system
Indonesia’s national complaint handling system
INTEGRATED No wrong door policy: - 100 Govt agencies - 48 Local govts - 90 SOEs - 130 Embassies/missions EASE OF ACCESS • Various channels • Interactive mechanism • Whistleblower features
SMS 1708
www.lapor.go.id
@LAPOR1708
Mobile Apps
Connecting 250 million people to all government institutions
TRANSPARENT • Accountable process • Participatory monitoring • Published statictics
LAPOR! – Making bureaucracy works Fatkhul Imron My land document detained by Surakarta Land Agency without any reason!
Fatkhul Imron The problem is solved. The head officer has explained it and provided any help needed.
Land Agency Apologized for it. We’ll check and inform you immediately.
https://www.lapor.go.id/1393564
Case 4: Smart City – digital innovation to deliver public services
Makassar Surabaya
Jakarta Bandung Semarang Bojonegoro
Bojonegoro smart-city: Transforming development vision Starting the transformation journey from 2008…
…Bojonegoro shows solid performance and results 2008
• Big Data • •
• •
• • • •
Radio Social Media Complaints Box
Dialogic Public Visit SMS Facebook
• Public complaint driven planning
• •
• •
Regent Reg 30/ 2013 on MIPBPP
Transparency
SIAP-LAPOR 4-D
LAPOR SISMON OPEN data
Regent Reg 42/ 2014 on TKBP3
Participation
Farmers Exchange Value
2015
98.74
106.1 5
Unemploy ment
5.93
3.1
Poverty Rate
23.87
13.98
Economic Growth
10.24
19.87
Regent Reg 12/ 2016 Term of Reference
• Bojonegoro web • PPID • Pricing Info • SIMTAPAT • Budget Transparency • Performance Evaluation
Collaboration
LAMPIRAN Yanuar Nugroho
Deputi Kepala Staf Kepresidenan RI Bidang Kajian dan Pengelolaan Isu-isu Sosial, Budaya, dan Ekologi Strategis
[email protected] ; @yanuarnugroho
24 Mei 2017
Usulan Susunan Kelembagaan SPBE Nasional – Skenario 1 KELEMBAGAAN SPBE NASIONAL
SKENARIO 1
PRESIDEN
Dewan TIK Nasional
Mitra Percepatan (Kominfo, BPPT, Kemenkeu, Kemendagri, BPKP, Bappenas)
NCTO
NCIO
KOORDINATOR SPBE
Menteri Kominfo
Menteri PPN/Bappenas
Menteri PAN/RB
Komite SPBE Nasional Menteri Kominfo
Menteri PPN/Bappenas
Menteri PAN/RB
Tim Pelaksana SPBE Nasional
Forum GCIO
KemenPPN/Bappenas Kemenkominfo
KemenPAN/RB
Komite Pengarah SPBE K/L/D 13
K E M E N T E R I A N P E N D AYA G U N A A N A PA R AT U R N E G A R A DAN REFORMASI BIROKRASI REPUBLIK INDONESIA
Usulan Susunan Kelembagaan SPBE Nasional – Skenario 2 SKENARIO 2
KELEMBAGAAN SPBE NASIONAL
PRESIDEN
Dewan TIK Nasional
Mitra Percepatan (Kominfo, BPPT, Kemenkeu, Kemendagri, BPKP, Bappenas)
Komite Pengarah SPBE Nasional Menteri Kominfo
Menteri PPN/Bappenas
Menteri PAN/RB
Tim Pelaksana SPBE Nasional
Forum GCIO
KemenPPN/Bappenas Kemenkominfo
KemenPAN/RB
Komite Pengarah SPBE K/L/D
14
Tugas dan Fungsi Komite Pengarah SPBE Nasional
KOMITE PENGARAH SPBE NASIONAL
Komite Pengarah SPBE Nasional memimpin Penyelenggaraan Sistem Pemerintahan Berbasis Elektronik
AKTIVITAS • Mengambil keputusan dan kebijakan yang berkaitan dengan penyelenggaraan Sistem Pemerintahan Berbasis Elektronik • Melakukan koordinasi, pengendalian keterpaduan, monitoring, dan evaluasi SPBE secara nasional • Membantu pengkoordinasian secara internal pemerintahan dan secara eksternal instansi nonpemerintah, dan masyarakat • Membantu Badan Pemerintahan dalam meningkatkan kualitas sumber daya berbasis TIK yang diperlukan untuk melaksanakan SPBE • Menyelenggarakan secara Koordinasi Government CIO
berkala
Forum
20
Tugas dan Fungsi Tim Pelaksana SPBE Nasional
TIM PELAKSANA SPBE NASIONAL
Pelaksana harian koordinasi aktivitas SPBE lintas Lembaga Pemerintah
AKTIVITAS • Merencanakan dan mengkoordinasikan aktivitas implementasi SPBE dengan seluruh pihak yang terlibat • Berkoordinasi dengan penanggung jawab dari masing-masing inisiatif untuk mendapatkan laporan progress, perubahan scope dan masalah yang dihadapi • Memfasilitasi penyelesaian permasalahan dalam implementasi SPBE • Menyiapkan laporan regular perkembangan implementasi SPBE secara keseluruhan (lintas program) • Menyampaikan kemajuan, kendala dan permasalahan yang dihadapi dalam implementasi SPBE kepada Komite Pengarah SPBE Nasional
21
Usulan Susunan Kelembagaan SPBE Nasional Paska 2019 KELEMBAGAAN SPBE NASIONAL
SETELAH 2019
PRESIDEN
Forum SPBE - Wantiknas - Tokoh masyarakat
Komite Pengarah SPBE Nasional Menteri Kominfo
Menteri PPN/Bappenas
Badan Penyelenggara SPBE
Menteri PAN/RB
Forum GCIO Komite Pengarah SPBE K/L/D
Deputi 1
Deputi 2
• Tata kelola • Kebijakan • Kerjasama
• Infrastruktur • Teknologi
Deputi 3 • Pengembangan aplikasi • Database pemerintah
Deputi 4 • Interoperabilitas • Bank API Nasional
Deputi 5 • Pelayanan publik dan pemerintahan 17