Opleidings kalender

Opleidings kalender 2016

www.wivo.be

E

en nieuw jaar staat voor de deur... Tijd om over je eigen groei of die van je medewerkers na te denken! WIVO organiseert in open aanbod gefocuste trainingen rond vier thema’s: persoonlijke groei, leidinggeven, communicatie en management. We sluiten aan bij verschillende leerstijlen en zorgen voor transfer naar de werkvloer.

In onze intervisiegroepen verhoog je jouw deskundigheid door uitwisseling van ervaring met collega’s van andere organisaties. Alle details vind je in deze kalender, opgefleurd met heel wat tips, doordenkertjes en af en toe een knipoog. Wij wensen jou er een jaar lang plezier en inspiratie mee. Hartelijke groeten. Het WIVO -team. Liever online de opleidingen raadplegen? www.wivo.be/kalender.asp. Liever een in house opleiding? Contacteer [email protected].

Opleidingen 2016

Data

Plaats

Te vurig, wat nu?

15/9 + 29/9 + 13/10 + 27/10 + 10/11/2016

Brugge

Beslissen op intuïtie

20/10/2016

Roeselare

Hanteren van en omgaan met verbale agressie

16/02/2016

Brugge

Persoonlijke groei

Met gerichte aandacht aan het werk

07 + 16/06/2016

Brugge

Positief omgaan met andere visies en meningen binnen je team

26/05 + 14/06/2016

Brugge

31/05 + 13/06 + 23/06/2016

Brugge

Leidinggeven Duurzaam omgaan met mijn energie en die van mijn medewerkers Duurzaam omgaan met mijn energie en die van mijn medewerkers

22/11 + 6/12 + 20/12/2016

Schepdaal

Coachingsgesprekken voeren met medewerkers

10 + 24/05/2016

Roeselare

Doeltreffend leidinggeven

25/02 + 10/03 + 24/03 + 14/04 + 28/04 + 12/05 + 26/05 + 09/06 + 08/09 + 22/09/2016

Brugge

Doeltreffend leidinggeven

15/09 + 29/09 + 13/10 + 27/10 + 17/11 + 24/11 + 08/12 + 22/12/2016 + 23/02/2017 + 09/03/2017

Roeselare

Functioneringsgesprekken voeren

18/02 + 25/02/2016

Brugge


14/04 + 21/04/2016

Wilrijk


12/05 + 19/05/2016

Roeselare


11/10 + 18/10/2016

Brugge

Functioneringsgesprekken voeren - terugkomdag

6/10/2016

Wilrijk

Functioneringsgesprekken voeren - terugkomdag

25/10/2016

Brugge

Het voeren van verzuimgesprekken met je medewerkers

15/03/2016

Brugge

Het voeren van verzuimgesprekken - terugkomdag

4/10/2016

Brugge

Leidinggeven voor ploegbazen

07/11 + 17/11 + 22/11 + 01/12 + 06/12/2016

Brugge

Teamleiderschap, een vak apart

08 + 22/03/2016

Roeselare

Helder communiceren - hoe verbinding maken met anderen?

20/09 + 04/10/2016

Brugge

Spreken voor publiek kan je leren

17 + 31/05/2016

Brugge

Intervisiegroep hoofdverpleegkundigen

17/03 + 09/06 + 06/10 + 08/12/2016

Roeselare

Intervisiegroep hoofdverpleegkundigen

18/03 + 10/06 + 30/09 + 09/12/2016

Roeselare

Intervisiegroep HR-deskundigen centrumsteden

3/03 + 2/06 + 22/9 + 1/12/2016

Brussel

Lean in lokale besturen: optimaliseren van de werking vanuit een klantgerichte benadering

15/03 + 18/04/2016

Wilrijk

Lean in lokale besturen: optimaliseren van de werking vanuit een klantgerichte benadering

21/03 + 25/04/2016

Brugge

Lerend netwerk voor MAT-leden: kijk over de muren van de eigen afdeling en organisatie heen

start 25/01/2016, andere data in overleg

Brugge

Projectmatig werken: het realiseren van doelstellingen op een praktijkgerichte manier

28/11/2016

Brugge

Projectmatig werken: het realiseren van doelstellingen op een praktijkgerichte manier

5/12/2016

Wilrijk

Communicatie

Intervisie

Management

ONZE KLANTEN aan het woord over onze

opleidingen:

• “Wat een prima opleiding! Had ik maar altijd zo’n lesgevers gehad! Enthousiast, duidelijke taal, goede transfer naar realiteit met een heerlijk vleugje humor erbij!”(functioneringsgesprekken voeren) • “Elke verantwoordelijke van een team zou deze opleiding moeten volgen!” (doeltreffend leidinggeven) Meer info: www.wivo.be/Opleidingen.asp

nieuw lerend netwerk voor MAT-leden: kijk over de muren van de eigen afdeling en organisatie heen. OPLEIDING

in de KIJKER Functionerings gesprekken voeren. In deze tweedaagse opleiding leer je hoe je een goed plannings-, functioneringsen evaluatiegesprek voert. Tevens wordt nagegaan hoe je jezelf en jouw medewerker kan voorbereiden op deze gesprekken. We kijken verder dan de formulieren en administratieve vereisten en zoomen ook in op een aantal vaardigheden. Deze opleiding bieden we vier keer aan, de eerste start reeds op 18 februari in Brugge. Meer info: www.wivo.be/ kalender.asp

OPLEIDING

KIJKER

in de

Hanteren van en omgaan met verbale agressie. In deze opleiding herken je de situaties die agressie veroorzaken. Je leert omgaan met diverse soorten agressie en jezelf en de situatie onder controle te houden. Verder leer je effectief te communiceren ter voorko ming van agressie. Deze opleiding gaat door op 16 februari in Brugge. Meer info: www.wivo.be/ kalender.asp

De focus van dit lerend netwerk ligt op het management- en organisatiebre de aspect. We brengen MAT-leden met verschillende achtergronden samen in dit netwerk en stimuleren je om vanuit een helikopterview te kijken naar de organisatie en de bijhorende taken en verantwoordelijkheden. Op 25 januari verwelkomen we je graag in Brugge voor een eerste kennismakingsmoment. Meer info: www.wivo.be/kalender.asp.

OPLEIDING

in de

KIJKER

Doeltreffend leidinggeven.

D

eze 10 - daagse opleiding geeft inzicht in hoe je jouw medewerkers kan motiveren en coachen. Volgende thema’s komen aan bod: leidingge ven, motiveren en delegeren, coachen van medewerkers, teambuilding, vergadertechnieken, conflicthantering, leidinggeven aan verandering en spreken voor publiek. Door het grote succes van deze opleiding, bieden wij deze twee keer aan. De eerste start op 25/02/2016 en gaat door in Brugge, de tweede start op 15 september en gaat door in Roeselare. Meer info: www.wivo.be/kalender.asp

januari “Een team is als een orkest: een goede dirigent apprecieert alle instrumenten” Siegfried E. van Praag.

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februari d w d v z z m 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29

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in de KIJKER Het voeren van verzuimgesprekken. OPLEIDING

I

n deze opleiding leer je wat verzuim is, hoe je dit correct bespreekbaar maakt met je medewerkers en hoe je als leidinggevende een goed verzuimgesprek voert.

Verschillende vragen komen uitgebreid aan bod: wat zijn de types, oorzaken en sleutelmomenten bij ziekte verzuim, wat zijn de juiste gesprekstechnieken voor de voorbereiding, het voeren en de verdere nazorg van het verzuimgesprek, welke keuzes en afspraken maak je als leidinggevende met jouw medewerker binnen een verzuimcontext, hoe maak je een eigen actieplan binnen jouw rol als leidinggevende ivm deze thematiek op. De opleiding gaat door op 15 maart in Brugge. Meer info: www.wivo.be/kalender.asp

nieuw Teamleiderschap, een vak apart. Heel wat opleidingen rond leidinggeven richten zich vooral op het individueel aansturen van medewerkers. Toch is het ook belangrijk om je team in zijn geheel aan te sturen. Tijdens deze opleiding willen we jou als leidinggevende handvaten aanreiken zodat je het potentieel van je team optimaal kan benutten. We bekijken hoe we verschillen bestaansrecht kunnen geven en hoe we kunnen omgaan met spanningen. Tijdens de eerste dag staan we vooral stil bij de wijze waarop een team tot stand komt, tijdens de tweede dag besteden we aandacht aan teamleiderschap en teamcoaching. Deze opleiding gaat door op 8 en 22 maart in Roeselare.

Zes tips rond de integratie van OCMW en gemeente:

OPLEIDING

KIJKER

Intervisiegroepen.

1 Vertrek vanuit een gemeenschappelijke toekomstvisie. 2 Handel pro - actief. 3 Betrek interne en externe stakeholders. 4 Deel het verandertraject op in behapbare stukken. 5 Neem een positieve houding aan. 6 Maak kennis met het WIVO – menu waaruit we voor jou een traject op maat bereiden.

Meer info: www.wivo.be/kalender.asp

in de

Wist je dat WIVO diverse intervisiegroepen begeleidt? Tijdens de bijeenkomsten verhoog je jouw deskundigheid door uitwisseling van ervaringen met collega’s van andere organisties. Ervaringen van anderen helpen je vanuit een andere invalshoek naar een vraagstuk of probleem te kijken. De begeleider structureert het proces, biedt creatieve werkvormen aan en stimuleert het stellen van vragen. WIVO biedt intervisiegroepen in open aanbod aan voor hoofdverpleegkundigen en HR- deskundigen. Meer info: www.wivo.be/kalender.asp

februari “Wat heb je nou liever? Eén goed 11-tal of 11 goede 1-tallen?” Johan Cruijff

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maart d w d v z z m 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

april d w d v z z m 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

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ONZE KLANTEN

aan het woord over onze selecties • “De troef van WIVO is niet enkel de deskundigheid van de consulenten, maar ook de flexibiliteit van werken en het maatwerk, aangepast aan de spe cificiteit van elke functie.” Stefaan Vansteeland, diensthoofd personeelsdienst OCMW Maldegem • “Het verslag na het selectieproces volgt steeds snel, is uitvoerig en schept voor ons duidelijkheid. WIVO is voor ons een betrouwbare partner waarmee we graag samenwerken.” Hugo Dams, beleidsmedewerker Human Resources OVSG Wil jij ook graag weten wat WIVO voor jou kan doen op het vlak van selectie? Bezoek dan onze pagina www.wivo.be/selectie1.asp.

in de KIJKER Lean in lokale besturen: optimaliseren van de werking vanuit een klantgerichte benadering. OPLEIDING

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n deze 2- daagse opleiding maak je kennis met de historiek en basisprincipes van lean en met een aantal nuttige en snel inzetbare methodieken voor de eigen context. Aan de hand van herkenbare voorbeelden werken we aan “lean awareness” en hoe je dit kan terugbrengen naar je eigen werkomgeving. We duiken samen in de eigen werkomgeving op zoek naar mogelijke aanknopingspunten voor het opstarten van continue verbetering. De opleiding omvat twee dagen, waarbij we ons op dag 1 verdiepen in de mogelijkheden van lean en je een opdracht mee krijgt. Op dag 2 bespreken we het resultaat en krijg je nuttige tips en tricks. Interesse? Dan verwelkomen we je graag vanaf 21 maart in Brugge.


Zes tips voor lean in de openbare sector: 1 Lean is geen wondermiddel, het is en blijft hard werken. 2. L ean is continue verbeteren, iedereen elke dag een beetje beter. 3. Kopieer niet wat een ander doet, maar maak lean een deel van de eigen organisatiecultuur. 4. B reng de verwachtingen van de klant in kaart. 5. Vermijd handelingen die geen waarde toevoegen voor de klanten. 6. G a samen op zoek naar de beste manier om een proces uit te voeren.

maart “Logica brengt je van A naar B, verbeelding brengt je overal.” Einstein

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OPLEIDING

Test jezelf! Ben jij een coach op het werk? Heb ik de afgelopen week… 1 Iemand geprezen. 2. Constructieve feedback gege ven. 3. De motivatie bij een medewerker gepeild. 4. Een collega/medewerker geïnspireerd. 5. Om feedback gevraagd. 6. Bewust een taak gedelegeerd. 7. Ondersteund in autonomie. 8. Inspirerende of uitdagende vragen gesteld. 9. Geconfronteerd met het effect van gedrag. 10. Duidelijke doelen helpen formuleren. Aantal keren ja geantwoord: 1-3: Je hebt een intentie om te coachen maar zet deze nog niet concreet om in de praktijk. 4- 6: Je bent als coach op de goede weg, zet door en laat je verder inspireren door collega’s- coaches! Of volg een opleiding ‘voeren van coachinggesprekken’ bij WIVO. 7- 8: Binnenkort behaal je de medaille van meester- coach, blijf er voor gaan! 9-10: Je kan jouw collega’s inspireren en hen coachen in het coachen van medewerkers. Proficiat!

in de

KIJKER

Coachingsgesprekken voeren met medewerkers. In deze opleiding leer je hoe je als leidinggevende jouw medewerkers individueel kan ondersteunen en begeleiden om ze zelfstandiger en doelgerichter te laten functioneren. Je leert een gestructureerd coachingge sprek voeren met aandacht voor de eigenheid en het tempo van de medewerker. Wil jij ook met jouw medewerkers komen tot concrete en haalbare doelstellingen? Het bewustzijn rond hun eigen functioneren aanscherpen? Hen stimuleren, uitdagen, confronteren met respect? Neem dan deel aan onze opleiding op 10 en 24 mei in Roe selare.

OPLEIDING

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KIJKER

Positief omgaan met andere visies en meningen binnen je team.

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et kan behoorlijk frustrerend en stresserend zijn als cliënten, collega’s en/of leidinggevenden een andere of tegengestelde visie hebben dan de jouwe. Soms gaat het ook in tegen je waarden, denk maar aan cliëntgericht werken, racisme, op tijd komen, collegialiteit, … Het kan een dagelijkse bron zijn van ergernis of slechts af en toe pijnlijk duidelijk zijn. Het doel van deze training is je bewust te worden van gedrags- en denkpatronen en te leren flexibel omspringen met andere meningen. Daarnaast leer je be wust te kiezen voor je eigen waarden zonder conflicten te veroorzaken. Interesse? Deze opleiding gaat door op 26 mei en 14 juni in Brugge.

Meer info: www.wivo.be/kalender.asp Meer info: www.wivo.be/kalender.asp

OPLEIDING

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KIJKER

Spreken voor publiek kan je leren. In deze opleiding leer je op zelfzekere wijze een publiek toespreken en er zelf van te genieten. Tijdens de tweede dag zet je het geleerde om in de praktijk. Wil jij ook je verhaal leren opbouwen, je publiek blijven boeien, omgaan met lastige vragen en moeilijke situaties en ondertussen je zenuwen de baas blijven en zelf genieten van je presentatie? Schijf je dan in voor deze opleiding op 17 en 31 mei in Brugge. Meer info: www.wivo.be/kalender.asp

april “Een goede coach ziet wie zijn spelers zijn, en laat hen zien wat ze kunnen zijn.” Anoniem

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Wist je dat: • Het volledige WIVO -team samen 87 jaar ervaring heeft! • WIVO reeds 35 jaar elke dag met plezier haar beste beentje voorzet om jullie zo goed mogelijk te inspireren, informeren en adviseren! • WIVO jaarlijks 250 deelnemers heeft voor de opleidingen in open aanbod. • WIVO per jaar meer dan 100 in house opleidingen en teambegeleidingen verzorgt bij klanten. • WIVO tussen de 30 en 60 consulting- en coachingprojecten heeft lopen per jaar. • WIVO jaarlijks 70 tot 140 selectieprocedures bij klanten o pneemt.

OPLEIDING

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KIJKER

Opleiding in de kijker: met gerichte aandacht aan het werk.

I Zes tips voor het coachen van medewerkers: 1 Geloof in het groeipotentieel van uw medewerker. 2. F ormuleer duidelijke doelstellingen. 3. Stel vragen in plaats van eigen bevindingen voorop te stellen. 4. B reng structuur in het coachinggesprek: doel, actuele situatie, opties, conclusie. 5. F ocus op de verantwoordelijkheid voor resultaten en het effect van gedrag. 6. G eef feedback op gedrag en handelingen. Wil jij ook graag weten hoe WIVO jou kan ondersteunen op het vlak van coaching? Lees dan even de volgende pagina: www.wivo.be/Coaching.asp.

n deze opleiding leer je om iedere keer opnieuw aandachtig aanwezig te zijn in het huidige moment. Door aandacht te geven aan elk moment verstevigen we onze zelfkennis. We leren de middelen kennen die onze persoonlijke aandacht versterken en ons het heden maximaal doen beleven. We ontdekken hoe elk moment een verrijking is, zelfs als het een repetitief moment lijkt. Interactie, reflectie, aandachtsoefeningen zijn de ‘geestige’ tools waarmee we aan de slag gaan. Op die manier kunnen we ons persoonlijk actieplan formuleren en dit met aandacht in de praktijk realiseren. Wil jij ook op zoek gaan naar die elementen die jouw aandacht afleiden? Alternatieven aanleren om de aandacht weer aan te scherpen zodat je je professionele opdracht op een efficiënte manier kan realiseren? Neem dan deel aan deze opleiding op 7 en 16 juni in Brugge. Meer info: www.wivo.be/kalender.asp

mei ”Een mens is oud, wanneer hij zich niet verder kan ontwikkelen, geen veranderingen meer ondergaat.” Knut Hamsun

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++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ zo ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ Pinksteren ++++++++++++++++++++++ ++++++++++++++++++++++ Lieve Van Durme 25 jaar ++++++++++++++++++++++ bij WIVO ++++++++++++++++++++++

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02 03 04 05 06 07 08

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juni d w d v z z m 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

juli d w d v z z m 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

16 17 18 19 20 21 22

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nieuw Duurzaam omgaan met mijn energie en die van mijn medewerkers. Permanente stress uit zich op verschillende manieren en heeft steeds een impact op ons lichaam. De meest sterke en gedreven mensen worden er, op een sluipende manier, ziek van. In deze training leer je de signalen in een vroeg stadium te herkennen bij jezelf en bij je medewerkers, burnout bespreekbaar te maken en samen met de medewerker en de organisatie naar oplossingen te zoeken. Interesse? Deze opleiding kan je zowel in Brugge als in Schepdaal volgen. Meer info: www.wivo.be/kalender.asp

Zes tips om doeltreffend leiding te geven:

OPLEIDING

1 Vertrek steeds vanuit vertrouwen en respect. 2. H anteer en formuleer een visie. 3. Geef zelf het goede voorbeeld. 4. G eef medewerkers macht. 5. S ta achter je medewerkers. 6. B lijf streven.

I

Wil jij meer leren over doeltreffend leidinggeven? Schrijf je dan in voor onze tiendaagse opleiding die van start gaat op 15 september.

in de

KIJKER

Helder communiceren, hoe verbinding maken met anderen? n deze opleiding gaan we na hoe we effectief kunnen communiceren. We staan stil bij de algemene principes van communicatie. Je krijgt inzicht in hoe misverstanden ontstaan en hoe je efficiënt kan communiceren. We gaan in op samenwerking en overleg met collega’s. Tijdens deze tweedaagse opleiding die doorgaat op 20 september en 4 oktober in Brugge, leer je naast de algemene principes van communicatie ook efficiënt te communiceren en hoe je goed kan samenwerken en overleggen met colle ga’s.

Meer info: www.wivo.be/kalender.asp Meer info: www.wivo.be/kalender.asp

juni “Wie nog nooit een fout heeft gemaakt, heeft nooit iets nieuws geprobeerd” Einstein

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06 07 08 09 10 11 12

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juli d w d v z z m 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

augustus d w d v z z m 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

20 21 22 23 24 25 26

27 28 29 30

Zes tips voor het managen van verandering: 1 Neem de tijd en investeer in de verandering. 2. R especteer weerstand bij de verandering, het bevat be langrijke informatie. 3. Wil je de verandering verankeren, zorg dan voor een ruim draagvlak binnen de organisatie. 4. O nderschat de gevolgen van foute perceptie niet bij de implementatie van de verandering. 5. C ommuniceer waarom de verandering een verbetering is voor de organisatie. 6. M aar vergeet niet dat de veranderingen ook risico’s inhouden, durf deze dan ook te benoemen.

Op zoek naar interessante zomerlectuur?

ONZE KLANTEN

ONZE TIPS:

• Wat ik fijn vond aan de samenwerking met WIVO was dat er veel ruimte was voor onze eigen aanpak en wensen. Ik had wel nood aan een klankbord. Op die manier kan ik heel dicht bij de werkvloer blijven (wat gaat werken in onze organisatie en wat niet?), maar kon ik met mijn vragen ergens terecht. Dat klankbord vond ik bij WIVO. Fo Vanrooy, beleidsmedewerker OCMW Duffel • Op een professionele wijze heeft WIVO ons begeleid bij een verbetertraject. Dit gebeurde op een professionele en doortastende wijze met als resultaat een realistisch stappenplan en aanbrengen van verbeterpunten. De begeleiding doorheen het ganse evaluatieproces werd gekenmerkt door een hoge mate van deskundigheid, efficiëntie en integriteit. Joost Mangeleer, secretaris OCMW Gistel

• Inspirerend coachen van Jef Clement • De kracht van verbindende communicatie op het werk van Erwin Tielemans • Teamleiderschap als ambacht van Silvia Prins • Bemiddelen als leidinggevende van Silvia Prins • De kracht van een team van VOCA • Het grote inspiratiedoeboek (doe meer met je talenten), Gerdy Geersing, EF&EF. 2009 • Creativiteit. Hoe?Zo! I.Byttebier, Scriptum 2003 • Creatieve stromingen. Een actuele kijk op creativiteit en innovatie. Roger De Bruyn, Creatief Atelier Windekind, 2013

aan het woord over consulting

Wil jij graag weten wat WIVO voor jou kan doen op het vlak van consulting? B ezoek dan onze pagina www.wivo.be/Consulting1.asp.

juli “Het zijn niet de sterkste soorten die overleven en ook niet de meest intelligente. Het is het soort dat het beste reageert op veranderingen.” Charles Darwin

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augustus d w d v z z m 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

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Wist je dat: • Onderzoek uitwijst dat het gezond is om te blijven leren? Mensen die hun persoonlijke groei blijven uitbouwen hebben een lager cortisolniveau, een beter immuunsysteem en slapen beter. • Ook onze medewerkers zich constant blijven bijscholen? Zo volgt of volgde elk teamlid recent een opleiding: - Inge Vromant: postgraduaat “Social Profit en publiek management” - Dimitri Decock: “Lean thinking” en “Lean practioner” - Brigitte Denolf: “Integrale coaching essentials” en “Master burnout, bore - out” - Nele Hermie: postgraduaat “Coaching, supervisie en teambegeleiding” - Lieve Van Durme: “Gecertificeerd coach” - Tine Delameilleure: “Begeleiden van intervisie” • De zomer het moment is dat WIVO de opleidingskalender voor het volgende jaar voorbereidt? Het is dus nu het moment om te laten weten aan [email protected] welke opleidingen jij graag aan bod zou zien komen in de opleidingskalender 2017!

Op zoek naar inspirerende websites? ONZE TIPS: • www.123management.nl • www.talentstimuleren.nl • www.kennisdelen.eu • www.cocd.org/kennisplatform • www.carrieretijger.nl • www.evaluatie.be

nieuw Te vurig – wat nu? Burn- out ontstaat in een veeleisende context en bij gedreven mensen. In deze groepscoaching word je uitgedaagd om naar de persoonlijke oorzaken van jouw stress te zoeken. We ontdekken de menselijke gedragspatronen en de automatismen die de voedingsbodem vormen voor een burnout. We gaan actief vaardigheden leren om met de opgedane ervaring ( bijna burnout of burnout) terug actief in de werkomgeving te stap pen en toch onze grenzen te bewaken. Het doel is om flexibeler om te springen met de veeleisende uitdagingen in jouw omge ving. Meer info: www.wivo.be/kalender.asp

Zes tips voor het omgaan met conflicten: 1 Breng het conflict in kaart: waarover gaat het exact, wie is betrokken, wat is de aanleiding? 2. B esef dat elke partij vanuit zijn waarheid vertrekt en deze voor waar aanneemt. 3. Onderzoek feiten, meningen, gevoelens. 4. S peel de bal, niet de man. 5. M aak heldere afspraken voor de toekomst. 6. B lijf in alle omstandigheden kalm.

augustus “Een discussie is meestal een verhit gesprek, waarbij twee of meer mensen tegen elkaar praten, terwijl ze alleen maar naar zichzelf luisteren.” Anoniem

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Beslissen op intuïtie

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Terugkomdag functioneringsgesprekken

“Volg je intuïtie” is een vaak gegeven advies, wanneer iemand een beslissing moet nemen. Maar klopt dit wel? In deze opleidingsdag gaan we na in welke mate we kunnen vertrouwen op onze intuïtie bij het nemen van beslissingen.

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ijdens deze terugkomdag leer je hoe je als leidinggevende méér kan halen uit het functioneringsgesprek met je medewerker. We staan stil bij vragen als: wat wil je bereiken met deze gesprekken, waarvoor zet je deze gesprekken in, hoe maak je van een functioneringsgesprek een loopbaangesprek, is er tijdens een functioneringsgesprek plaats voor talentbevraging of voor een bevraging rond stress en burnout, zijn er thema’s die niet moeten besproken worden in een functioneringsgesprek?

We staan stil bij de successen en valkuilen bij besluitvorming en gaan na wanneer we onze toevlucht nemen tot intuïtie. Nadien bekijken we welke de mogelijke valkuilen zijn bij het gebruiken van onze intuïtie. Tijdens de opleiding die doorgaat op 20 oktober in Roeselare reiken we tips aan die bruikbaar zijn in de eigen praktijk.

Interesse? Dan verwelkomen wij je graag op 25 oktober in Brugge.



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Terugkomdag verzuimgesprekken Tijdens deze halve terugkomdag worden modellen en gesprekskaders opgefrist. Je verhoogt jouw deskundigheid door uitwisseling van ervaringen met collega-leidinggevenden. De focus ligt niet op “praten over” maar op actief participeren. Mogelijke thema’s voor dit terugkommoment zijn: hoe breng ik een kritische boodschap over en spreek ik medewerkers aan, hoe herken ik actieve weerstanden en speel ik erop in tijdens het gesprek, wat zijn de mogelijke valkuilen en tips bij het bespreken van verzuim? Meer weten? Deze halve terugkomdag gaat door op 4 oktober in Brugge. Meer info: www.wivo.be/kalender.asp

september “Wees niet bang voor het zetten van grote stappen, want je kunt een kloof niet overbruggen met het maken van alleen maar kleine stapjes.” Anoniem

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++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ do ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ start opleiding ++++++++++++++++++++++ ‘te vurig, wat nu?’ ++++++++++++++++++++++ ++++++++++++++++++++++ Brigitte Denolf 21 jaar ++++++++++++++++++++++ bij WIVO ++++++++++++++++++++++

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ONZE KLANTEN

aan het woord over teambegeleiding • “De ondersteuning van WIVO tijdens de begeleiding van het keukenteam zouden we op volgende manier kunnen omschrijven: de werkplanning en de werkafspraken werden vanuit een ludieke invalshoek benaderd, waar de dagdagelijkse praktijk snel kon ingepast worden. Voor deze groep was het belangrijk dat een begeleider buiten het bestuur de behandeling van deze soms delicate onderwerpen kon sturen. Het resultaat was een werkplanning waar de dienst mee verder kon en een aanzet van belangrijke waarden en werkafspraken voor volgende teamoverlegmomenten.” Nele Deprez, dienst accommodatie, Provincie West-Vlaanderen. • “Na een uitgebreide bevraging van het team van de Stedelijke Musea Sint- Niklaas heeft WIVO de interne organisatie - en communicatiestructuur van de complexe instelling hertekend en verder verfijnd. De overlegsessies die professioneel werden begeleid, verliepen in een open geest en resulteerden in een reeks concrete afspraken. De positieve impact van de teambege leiding is na enkele maanden reeds voelbaar. Knap werk van WIVO.” Ward Bohé, conservator Stedelijke Musea stad Sint- Niklaas Wil je graag weten wat WIVO voor jou kan doen op het vlak van teambegeleiding? Bezoek dan de pagina www.wivo.be/TeamBegeleiding.asp.

Zes tips voor het selecteren van nieuwe medewerkers: 1 Neem de nodige tijd om de functie goed in kaart te brengen. Welk profiel wordt er concreet gezocht? 2. Z org voor een goede afstemming tussen de leden van de selectiecommissie. 3. Stel een competentiematrix op die duidelijk maakt welke competenties ge toetst worden via de verschillende selectie -instrumenten. 4. S tel duidelijke evaluatiecriteria op. Het competentiewoordenboek is hiervoor een goede inspiratiebron. 5. S treef naar een gestructureerd interview via competentiegerichte vragen. Dit om de kwaliteit en de objectiviteit te versterken. 6. D e perfecte kandidaat die aan alle verwachten voldoet is héél moeilijk te vinden. Bepaal daarom op voorhand welke de meest cruciale selectiecriteria zijn en waar er ruimte is om kandidaten te laten groeien.

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Leidinggeven voor ploegbazen

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ijdens deze 5 - daagse opleiding staan we stil bij de verschillende facetten van leidinggeven: motiveren van me dewerkers, duidelijke opdrachten formuleren, omgaan met moeilijke situaties en omgaan met conflicten. Samen met collega’s ploegbazen bespreek je de invulling van jouw job en verwerf je inzicht in jouw eigen functioneren. Interesse? Deze opleiding gaat van start op 7 november in Brugge. Meer info: www.wivo.be/kalender.asp

oktober “Het belangrijkste is om het belangrijkste het belangrijkste te laten zijn.” Anoniem

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AANBOD

in de

KIJKER

Staar je niet blind op stress en burn-out: DOE iets! Met het programma “Staar je niet blind op stress en burnout: Doe iets!” wil WIVO en partners op een haalbare manier de kans op stress en burnout binnen jezelf, team of organisatie verlagen. En we doen dit op een eigenzinnige, alternatieve manier. In dit programma ligt de focus op wat je kan DOEN. We overstijgen de academische en the oretische achtergrond en focussen ons op ‘het leven zoals het is’.

OPLEIDING

in de

KIJKER

Projectmatig werken: het realiseren van doelstellingen op een praktijkgerichte manier. In deze opleiding leer je hoe je op een pragmatische en praktijkgerichte manier met een beleidsdoelstelling of –actie aan de slag kan gaan. We reiken je bruikbare, ondersteunende instrumenten en methodieken aan, zodat je van een doelstelling of actie een concreet project kan maken, met aandacht voor beheersbaarheid, monitoring en rapportage. Wil jij ook leren wat een projectmatige aanpak is en wat de cruciale factoren zijn, hoe je van een beleidsdoelstelling tot een concrete actie of project gaat, welke methodieken je hierbij kunnen ondersteunen, hoe je het project kan opvolgen zonder in tijdsgebrek te komen en hoe je gericht kan rapporteren over de voortgang? Neem dan deel aan onze opleiding op 28 november in Brugge.

Je kan met je team/organisatie kiezen voor het programma ‘gluren bij de buren’ waarbij coachees en een ervaringsdeskundige over burnout vertellen en wat zij deden/doen om stress en burnout te beperken in hun team of bij zichzelf. Waarmee werden zij geconfronteerd? Wat vonden zij belangrijk/uitdagend? Welke resultaten hebben zij geboekt? Daarnaast kan je ook individueel kiezen voor coaching sessies, waarbij we op zoek gaan naar datgene wat je wil aanpakken of verbete ren. Je vindt je eigen manier om je uitdaging aan te pakken én je kan rekenen op de nodige ondersteuning bij de uitvoering ervan. Niemand legt je iets op. Alles is bespreekbaar. En dit in een veilige en confidentiële omgeving bij een ervaren coach. Meer info? www.wivo.be


november “Niet het gekwaak, maar het vliegen van de wilde eend doet een kudde eenden vliegen en volgen.” Chinees gezegde

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++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ vr ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ Ruth Vehent 3 jaar ++++++++++++++++++++++ bij WIVO ++++++++++++++++++++++

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Zes tips voor het voeren van functioneringsen evaluatiegesprekken: 1 Vertrek vanuit een optimistische houding waarbij men streeft om de mogelijkheden en het potentieel van elke medewerker optimaal te ontplooien. 2. C oncrete doelstellingen bij aanvang van de evaluatiecyclus zorgen voor duidelijkheid en een goede basis om later te evalueren. 3. Een functioneringsgesprek gaat om tweerichting- communicatie waar ruimte is voor constructieve feedback. 4. O m de interactie te maximaliseren, vraag ook aan de medewerker om zich op deze gesprekken voor te bereiden. 5. G a op zoek naar een consensus en betrek de medewerker bij het formuleren van verdere afspraken, zo wordt een draagvlak gecreëerd. 6. N eem bij het opmaken van de evaluatie de volledige evaluatieperio de in acht, en niet enkel de laatste maanden/weken.

ONZE KLANTEN

aan het woord over coaching

Wist je dat: • De periode tussen Kerst en Nieuw, het enige moment is dat WIVO sluit? En zelfs dan blijven we nog bereikbaar op i[email protected]. De rest van het jaar is er altijd iemand aanwezig en kan je ons bereiken op 050 40 31 84 of via [email protected] • Het WIVO -team elk jaar afsluit met een gezamenlijke opleiding? Zo laden we onze batterijen weer op voor het komende werkjaar.

• Na 17 jaar in de job een eerste officiële evaluatie en meteen 360°. Dat was heftig. Op zo’n moment is het ongelooflijk waardevol dat ie mand de spiegel voorhoudt waarin je je eigen kracht kan zien. Maar tegelijk ook dat je niet per se de knapste van het land bent of hoeft te zijn. Via een traject van coaching is het precies dat wat de zeer ervaren adviseur van WIVO voor me doet. Luc Hongenaert, secretaris OCMW Zedelgem. • Na jarenlang werken met eenzelfde team was er routine geslopen in onze werkprocessen. Vooral de bestaande communicatiekanalen bleken ontoereikend. Met de steun en knowhow van de WIVO - coach slaagden we erin om onze vergaderingen tot efficiënte en doelge richte tools om te vormen. Peggy Truyen, bibliothecaris OB Jabbeke. Wil jij ook graag weten hoe WIVO jou kan ondersteunen op het vlak van coaching? Bezoek dan onze pagina www.wivo.be/Coaching.asp.

december “Vaak moet er iets gebeuren, voordat er iets gebeurt.” Johan Cruyff

++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ do ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ Hanne Gevaert 1 jaar ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ bij WIVO ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++

++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ vr ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++ ++++++++++++++++++++++

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januari 2017 d w d v z z m 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

februari 2017 d w d v z z m 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28

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