As an integral part of the community in which

KONSEP DAN IMPLEMENTASI CORPORATE SOCIAL RESPONSIBILITY (CSR) TELKOM TELKOM CORPORATE SOCIAL RESPONSIBILITY (CSR) CONCEPT AND IMPLEMENTATION

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ELKOM sebagai bagian dari masyarakat memiliki komitmen yang tinggi untuk mendukung dan melaksanakan program CSR . Komitmen ini dipicu terutama oleh faktorfaktor antara lain: adanya tuntutan lingkungan global dalam penerapan CSR, perubahan persepsi manajemen terkini bahwa CSR adalah bagian dari Good Corporate Governance, meningkatnya ekspektasi investor global terhadap implementasi CSR, dan mengantisipasi diterapkannya ISO 26000 pada tahun 2008. Atas dasar ini maka CSR di TELKOM dijadikan sebagai bagian dari strategi bisnis perusahaan, dan untuk melaksanakannya, manajemen telah mengeluarkan kebijakan yang dituangkan dalam Kepu tusan Direksi sebagai acuan dalam pengelolaan CSR di TELKOM. Sebagai arah dan impian bersama seluruh jajaran TELKOM, Manajemen telah menetapkan visi terkait dengan CSR tegas yaitu sebagai pelopor Implementasi Corporate Social Responsibility di Asia dengan Misi sebagai berikut: • Berperan aktif dalam mencerdaskan masyarakat melalui pendidikan teknologi inforcom. • Berperan aktif dalam meningkatkan kualitas

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s an integral part of the community in which it operates, Telkom is highly committed to the principles of Community and Social Responsibility (CSR) and to the implementation of programs that support these principles.This commitment is reinforced by a number of factors, including the following: increased pressure by the global community for the implementation of the principles of community and social responsibility; a growing perception on the part of management that CSR is an integral part of Good Corporate Governance; an increased demand on the part of global investors for the implementation of CSR; and preparation for the implementation of ISO 26,000 standards by 2008. As a result of these factors,Telkom is striving to ensure that the principles of CSR are incorporated as an integral part of the Company’s business strategy. In order to implement these principles, the management of the Company, through decisions taken by the Board of Directors, has formulated a number of policies to manage the implementation of the principles of CSR at Telkom. In order to socialize a shared vision throughout the ranks of the Company, management has formulated a vision statement which states that the goal of the Company is to become a leader in the implemen-

Laporan Keberlanjutan/Sustainability Report 2006 • TELKOM 63

hidup masyarakat.

• Berperan aktif dalam menjaga kesinambungan lingkungan. Bagi TELKOM ada sebuah keyakinan kuat bahwa dengan melaksanakan CSR secara efektif akan diperoleh berbagai manfaat, seperti: meningkatkan daya saing, menciptakan peluang bisnis baru, menarik investor baru terutama yang peduli dengan praktek CSR, mempertahankan mitra bisnis yang berkualitas, terjalinnya kerjasa-ma dan hubungan yang baik dengan masyarakat lokal, dapat memperkuat dukungan pemerintah terhadap bisnis perusahaan, meningkatkan nama baik dan reputasi perusahaan, membuat karyawan memiliki rasa bangga dan rasa nyaman menjadi insan TELKOM, memudahkan untuk mendapatkan pendanaan berbiaya rendah terutama dari penyandang dana yang peduli dengan isu CSR, dan menghindari krisis akibat malpraktek CSR. KOMITMEN TELKOM CSR

tation of the principles of Corporate and Social Responsibility in Asia through the achievement of a mission which is defined as follows: • To play an active role in improving the capabilities of the community through education in the area of information and communication technology; • To play an active role in improving the quality of life of all members of the community in which it operates; • To play an active role in achieving sustainable environmental management. Telkom strongly believes that its commitment to the implementation of the principles of CSR will yield a number of benefits, including the following: improving the Company’s competitive advantage; creating new business opportunities; attracting new investors, particularly those investors also committed to the principles of CSR; fostering harmonious relationships with business partners; fostering good relationships and cooperation with local communities; winning the TELKOM CSR COMMITMENT

Visi Sebagai pelopor Implementasi Corporate Social Responsibility di Asia

Vision As a pioneer of Corporate Social Responsibility implementation in Asia

Misi • Mencerdaskan masyarakat melalui pendidikan teknologi infocom • Meningkatkan kualitas hidup masyarakat • Menjaga kesinambungan lingkungan

Mission • Educating the society through InfoCom tecnology • Improving community life quality • Preserving environmental sustainability

TELKOM CSR adalah bagian dari strategi bisnis perusahaan.

TELKOM CSR is an integrated part of company business strategy.

Sasaran TELKOM CSR Sasaran dan ruang lingkup TELKOM CSR mencakup tiga aspek pokok keberlanjutan (sustainability), yaitu: Ekonomi, Sosial, dan Lingkungan. Ekonomi dan sosial memiliki spektrum yang luas yaitu mencakup isu; pengembangan masyarakat (community development) termasuk pengembangan ekonomi masyarakat, pengembangan karyawan, kesejahteraan dan jaminan hari tua karyawan, kesehatan dan keselamatan kerja, hak asasi manusia, tanggungjawab produk dan jasa, bantuan pendidikan serta donasi untuk korban bencana alam. Aspek lingkungan memusatkan perhatian pada upaya TELKOM dalam menjaga lingkungan.

64 TELKOM • Laporan Keberlanjutan/Sustainability Report 2006

strong support of the government for the Company’s business activities; improving the good name and reputation of the Company; increasing employees’ sense of pride and involvement in the Company for which they work; facilitating low-cost funding from financial institutions committed to the principles of CSR; and avoiding a number of difficulties and crisis that might arise from lack of adherence to the principles of CSR.

The Goals and Scope of Telkom’s CSR Programs The goal and scope of Telkom’s CSR programs is to achieve sustainable development in three main spheres, these being the economic, social and environmental spheres.The economic and social aspects

Pelaksanaan program CSR yang efektif menghendaki partisipasi seluruh jajaran karyawan TELKOM. Untuk menjalankan misi TELKOM CSR, manajemen telah merumuskan seperangkat azas atau prinsip-prinsip yang harus digunakan secara konsisten dalam penyelenggaraan TELKOM CSR, yaitu: • Keberpihakan kepada kepentingan masyarakat • Menjadi bagian strategi bisnis perusahaan • Berkontribusi untuk meningkatkan ekonomi dan kualitas hidup masyarakat dan karyawan. • Bertindak secara etis dan beroperasi secara legal.

Pola Penyelenggaraan TELKOM CSR Disadari bahwa CSR mencakup aspek yang luas dan melibatkan banyak pemangku kepentingan dalam pelaksanaannya. Pada prinsipnya, kegiatan CSR dikelola secara mandiri oleh TELKOM. Namun demikian guna mendapatkan hasil yang optimum dalam pelaksanaannya, dilakukan secara sinergi dengan TELKOM Group, Institusi atau perusahaan lain. TELKOM yakin bahwa keberhasilan program CSR, memerlukan keterlibatan dan partisipasi seluruh lapisan atau elemen masyarakat termasuk Lembaga Swadaya Masyarakat (LSM). Sebagai perusahaan yang tumbuh dan beroperasi di tengah-tengah masyarakat, TELKOM mempunyai komitmen untuk senantiasa menjalin hubungan harmonis dengan lingkungan di wilayah usahanya dan pemangku kepentingan lainnya. Komitmen tersebut diwujudkan melalui serangkaian program yang berbasis pada tanggung jawab sosial perusahaan atau corporate social responsibility (CSR). Pada gilirannya, program CSR telah menjadi bagian penting dari strategi TELKOM untuk menciptakan sinergi dan hubungan yang saling menguntungkan dengan masyarakat dan

of Telkom CSR programs are closely linked and cover an extremely broad range of issues: community development, including the economic development of local communities; the development of the social welfare of employees, through pension and other programs; work health and safety issues; human rights issues; the assumption of responsibility for products and services provided; and educational assistance and assistance for members of communities affected by natural and other disasters. Environmental issues involve the full range of activities conducted by Telkom to preserve and maintain the environment. The implementation of an effective CSR program requires the full participation of all members of staff and management of Telkom. In order to achieve Telkom’s CSR mission, management has formulated a number of guiding principles that must be applied consistently throughout the implementation of Telkom’s CSR programs. These principles which can be summarized as follows: • Commitment to the welfare and interests of the community; • Full integration with the Company’s business strategy; • Contributions to improving the economic welfare and quality of life of members of the community and employees; • Acting ethically and in accordance with all relevant laws and regulations.

The Implementation of the Principles of CSR by Telkom The management of Telkom is fully aware that CSR covers an extraordinarily broad range of issues involving all aspects of the Company’s operations. In principle, the management of Telkom is entirely responsible for the implementation of CSR in all areas related to the Company’s operations. However, in practice, in order to achieve optimal results, it is vital that the management of Telkom achieve a synergy between the efforts of the Telkom Group and other institutions and companies. The management of Telkom believed that the success of the Company’s CSR programs requires the involvement and participation of all elements of society, including those represented by non-government organizations (NGOs). As a company that grows and operates in close harmony with the communities around it, Telkom is committed to developing and fostering harmonious relationships in the environment in which it conducts its


lingkungannya ser ta pemangku kepentingan lainnya. Makanya, TELKOM telah mencanangkan visi di bidang ini, yaitu “sebagai pelopor implementasi CSR di Asia”. CSR Telkom diwujudkan dalam berbagai bentuk, antara lain berupa Pemberdayaan Ekonomi Masyarakat. Program ini dilaksanakan berdasarkan 4 prinsip utama, yaitu: (1) Keberpihakan kepada kepentingan masyarakat, (2) Menjadi bagian strategi bisnis perusahaan, (3) Berkontribusi untuk peningkatan ekonomi dankualitas hidup karyawan dan masyarakat dan (4) Menjunjung tinggi etika bisnis.

Pedoman Prilaku Etika yang harus dijunjung tinggi dalam implementasi CSR meliputi: Menjaga kepatuhan terhadap ketentuan perundang-undangan yang berlaku, menghindari benturan kepentingan; Tidak menyelenggarakan kegiatan yang bertentangan etika dan norma yang berlaku di masyarakat ter-masuk mayarakat industri; Mendukung kompetisi atau persaingan usaha yang sehat; Menjauhi dan menghindari tindakan atau praktek korupsi, kolusi dan nepotisme;Membangun keseimbangan ling-kungan melalui program pemberdayaan masyara-kat yang berkelanjutan. Membangun hubungan harmonis dengan pemangku kepentingan; Menerapkan fungsi pengendalian dan pengawasan pada setiap kegiatan. Tidak boleh berafiliasi degan kegiatan dan program golongan dan atau partai politik.

Pengorganisasian TELKOM CSR Penyelenggaraan kegiatan CSR tersebar di seluruh daerah operasi TELKOM. Pada tingkat pusat, kegiatan CSR berada di bawah pembinaan Wakil Direktur Utama yang dikoordinasikan oleh Head of Corporate Communication (HCC). Pada tingkat Divisi dan Unit Bisnis, proram CSR menjadi tanggungjawab Execuitive General Manager atau Kelapa Unit Bisnis. Pada tingkat Kandatel, aktivitas CSR menjadi tanggungjawab General Manager Kandatel. Sedangkan untuk anak Perusahaan, program CSR menjadi tanggungjawab pimpinan Perusahaan yang bersangkutan. Tanggungjawab perusahaan di bidang Sosial diarahkan pada 7 bidang utama, yaitu: (1) Kemitraan, (2)Pendidikan, (3) Kesehatan, (4) Bantuan Kemanusiaan dan Bencana Alam, (5) Kebudayaan dan keadapan, (6) Layanan Umum, dan (7) Lingkungan.


business.This commitment is manifested through a range of programs which are based upon the principles of corporate social responsibility (CSR). In turn,Telkom’s CSR programs will play a particularly important role in creating synergies and mutually beneficial relationships with all elements of the community in which it operates and with all the stakeholders with which it is involved. Thus, Telkom has formulated its vision of becoming the leader in the implementation of the principles of Corporate Social Responsibility in Asia. Telkom’s CSR programs take a number of forms, one of the most important of which is the development of programs intended to achieve Community Economic Empowerment. These programs are based on four primary principals, these being 1) commitment to the interests of the communities; 2) integration with the corporate business strategy; 3) contributions to improvements in the economic welfare and quality of life of employees and other members of the community, and 4) adherence to the highest possible level of business ethics.

Guidelines for Action In the implementation of the principles of CSR, a high level of adherence to ethical standards is vital. Amongst other matters, the following are vital considerations: ensuring compliance with the relevant regulations and legislation; avoiding conflicts of interest; avoiding involvement in activities that go against the ethics and norms of the communities in which the Company operates; fostering healthy competition between businesses; avoiding corruption, collusion and nepotism; developing environmental sustainability through community empowerment programs; developing harmonious relationships with all stakeholders; implementing the appropriate control and monitoring functions throughout all of the Company’s activities; and avoiding involvement in communal or party political activities.

The Organization of Telkom’s CSR Programs The principles of CSR must be implemented throughout all Telkom’s operations and areas of business. At the central level, Telkom’s CSR programs are the responsibility of the Vice Managing Director, acting in coordination with the Head of Corporate Communication (HCC). At the divisional level and the level of business units, CSR programs are the responsibility of the Executive General Manager or the Head of the Business Unit. At the regional office level, CSR programs are the responsibility of the general manager of the regional office in question.Throughout Telkom’s subsidiary com-

1. Pendidikan adalah kegiatan yang bertujuan meningkatkan kualitas pendidikan baik keahlian, pengetahuan dan perilaku para pemangku kepentingan (masyarakat dan keluarga besar TELKOM). 2. Kesehatan adalah kegiatan yang bertujuan meningkatkan kualitas kesehatan para pemangku kepentingan (masyarakat dan keluarga besar TELKOM). 3. Kebudayaan dan keadaban adalah kegiatan kepedulian untuk melestarikan dan membina budaya, seni,olah raga,agama dan kegiatan kemasyarakatan lainnya dalam upaya mendukung perusahaan mengimplementasikan nilai-nilai good coorperate citizenship. 4. Kemitraan adalah kegiatan yang mempererat jalinan kemitraan dengan pihak ketiga baik di bidang produk maupun jasa ainnya yang terkait maupun yang tidak dengan bisnis inti TELKOM dan bertujuan untuk memberikan manfaat bagi semua pihak. 5. Layanan umum adalah kegiatan untuk meningkatkan pelayanan kepada masyarakat di bidang sarana dan prasarana telekomunikasi 6. Lingkungan adalah kepedulian untuk meningkatkan kualitas lingkungan internal maupun eksternal perusahaan agar terjadi hubungan yang harmonis antara perusahaan dengan lingkungannya 7. Bantuan kemanusiaan dan bencana alam adalah kegiatan untuk memberikan bantuan dalam penanggulangan bencana alam dan bencana kemanusiaan.

panies, CSR programs are the responsibility of the management of the subsidiary company in question. The Company social responsibilities can be broadly divided into seven main areas, these being: 1) partnership; 2) education; 3) health; 4) humanitarian assistance and assistance to those in areas affected by natural disaster; 5) cultural activities; 6) the provision of necessary services; and 7) environment. 1. Education: Activities and programs related to education are intended to improve the educational standards and to improve levels of expertise, general knowledge, and awareness amongst all stakeholders, including members of staff, their families, and members of the community. 1. Health: Activities and programs related to health are intended to improve the health and physical wellbeing of all stakeholders, including members of staff, their families, and members of the community. 3. Cultural activities: Cultural activities are intended to preserve and to foster involvement in and an appreciation of culture, arts, sport, religion, and other community activities that support the Company’s goal of implementing the values of good corporate citizenship. 4. Partnership: Activities and programs in this category are intended to strengthen relationships with individuals and parties with whom Telkom interacts, whether or not these individuals and parties are directly involved in Telkom’s core business.These activities are intended to benefit all parties. 5. Provision of Necessary Services: Activities and programs in this category are intended to improve the level of infrastructure and telecommunications services provided to members of the community. 6. Environment: Activities and programs in this category are intended to achieve improvements, both within the Company and in its external dealings, to support environmental management. 7. Humanitarian Assistance and Assistance to Those Afflicted by Natural Disasters:These activities and programs are intended to provide assistance to members of communities afflicted by natural and humanitarian disasters of various kinds. In broad outline, the strategic elements of



KEMITRAAN/PARTNERSHIP

Secara umum, kebijakan strategis TELKOM dalam Program Kemitraan meliputi butir-butir berikut: • TELKOM memiliki komitmen untuk melaksanakan pembinaan Usaha Kecil secara berkelanjutan. • TELKOM memiliki komitmen untuk meningkatkan pelayanan secara lebih profesional dan melakukan pelatihan secara berkelanjutan bagi pengelola pegembangan masyarakat. • TELKOM memiliki komitmen untuk melaksanakan pelatihan secara berkelanjutan untuk pembinaan Usaha Kecil, dan program pelatihan di sesuaikan dengan kebutuhan Usaha Kecil yang mendasar, yaitu di bidang kewirausahawan, pemasaran dan administrasi serta manajemen keuangan. • TELKOM percaya bahwa melalui pelaksanaan program sosial yang efektif akan dapat meningkatkan daya saing perusahaan.

Telkom’s Partnership Program can be defined as follows: • TELKOM is committed to the sustainable development of small businesses; • TELKOM is committed to achieving higher levels of quality and service and to providing sustainable training to those involved in community development; • TELKOM is committed to providing sustainable training to foster the development of small businesses, as well as training that meets the elementary needs of such businesses to improve their performance in the areas of entrepreneurship, marketing, administration and financial management; • TELKOM believes that the effective implementation of well-designed social development programs will improve the competitive ability of the Company.


Sasaran Program Kemitraan

The Goals of the Partnership Program

Sasaran program kemitraan TELKOM dapat didefinisikan sebagai berikut: • Membantu pengusaha kecil dan koperasi agar dapat berkembang dan mandiri • Meningkatkan kepedulian perusahaan terhadap pembinaan lingkungan masyarakat • Mendorong kegiatan dan pertumbuhan ekonomi serta terciptanya lapangan kerja dan kesempatan berusaha. Sasaran tersebut sejalan dengan MDG’S khususnya masalah pengentasan kemiskinan yang juga menjadi perhatian TELKOM. Dalam kaitan ini TELKOM menyiapkan dana untuk Program Kemitraan tahun 2006 sebesar Rp.79,3 Miliar, berasal dari penyisihan 1% deviden saham pemerintah, Sedangkan saldo dana tahun sebelumnya berjumlah Rp. 97,3 Miliar, berasal dari penyisihan 1% dari deviden pemerintah tahun buku 2003 dan 2004. Usaha Kecil TELKOM adalah Usaha Kecil dan Koperasi yang memenuhi 3 (tiga) kriteria utama, yaitu: Pertama, usaha Usaha Kecil mempunyai prospek untuk berkembang. Kedua, usaha Usaha Kecil dalam kondisi masih aktif beroperasi, dan Ketiga, Usaha Kecil benar-benar memerlukan dana untuk mengembangkan usahanya.

The goals of Telkom’s partnership program can be defined as follows: • Assisting small businesses and cooperatives to develop and achieve self-sufficiency; • Improving corporate awareness and concern for the social environment; • Encouraging economic growth and activity and the developments of employment and business opportunities. These goals are in broad concordance with the Millennium Development Goals, particularly those related to the eradication of poverty, an area of particular concern to Telkom. In order to facilitate the achievement of this goal,Telkom has set aside one per cent of the total value of dividends from shares in the Company belonging to the government, with these funds amounting to Rp 79.3 billion, for its Partnership Programs in 2006. In the previous year, funds from the same source in 2003 and 2004 amounted to Rp 97.3 billion. Telkom provides support to small businesses and cooperatives that meets three primary criteria, these being: firstly, that the small business has good growth prospects; secondly, that the small business in question is currently actively involved in business; and thirdly, that the small business in question requires funding to develop and expand its operations.


Profil Usaha Kecil

Profile of Small Businesses

Usaha Kecil TELKOM mencakup usaha kecil dan koperasi yang memliki usaha di bidang industri dan kerajinan, perdagangan, pertanian,peternakan, jasa, perikanan dan perkebunan. Usaha Kecil TELKOM berada tersebar di 33 propinsi di Indonesia dengan komposisi per jenis bidang usaha sebagai berikut:

Telkom’s small-business programs cover businesses and cooperatives involved in areas of activity including handicrafts, general trade, agriculture, animal husbandry, service provision, fisheries, and forestries.The small businesses with which Telkom is involved are spread throughout 33 provinces in Indonesia, as demonstrated by the following:

Jumlah

Usaha Kecil/ Small Business

Usaha perdagangan; Usaha di bidang jasa; Industri kecil dan kerajinan; Pertanian dan perkebunan Peternakan dan perikanan Lain-lain

2.588 1.894 1.041 110 334 85

Number of Trade Services Small Industry Agriculture and plantation Animal husbandry and fishery Others

Program Bantuan Pinjaman

Loans Assistance Program

TELKOM menyalurkan dana Program Kemitraan dalam 2 (dua) bentuk yaitu: pinjaman lunak berbunga rendah dan hibah Dana hibah dibatasi penggunaannya hanya untuk kegiatan pelatihan dan pameran berbagai produk Usaha Kecil.Realisasi penyaluran dana tersebut untuk tahun 2006 adalah sebagai berikut: • Dana pinjaman berjumlah Rp 93,07 miliar atau 68,44 % dari target tahun 2006 sebesar Rp 136,00 milyar • Dana hibah sebesar Rp 3,68 miliar atau 15,35 % dari target 2006 sebesar Rp 24 miliar.

Through its Partnership Program, Telkom channels funding and loans in two primary forms: soft loans with low interest rates, and grants, for the specific purpose of training activities and involvement in trade shows to assist in the marketing of products produced by small businesses. In 2006, the realized level of funding provided by Telkom was as follows: • Loans amounting to Rp 93.0 7 billion, or 68.44 per cent of the target of Rp 136.00 billion set for 2006; • Grants amounting to Rp 3.6 8 billion or 15.35 per cent of the target of Rp 24 billion set for 2006.


Program Pembinaan Pelatihan dan Pembinaan Usaha Kecil

Small Business Training and Development Programs

Selain menyalurkan dana pinjaman lunak, TELKOM melaksanakan pula Program Pelatihan bagi Usaha Kecil dan masyarakat. Program ini bertujuan untuk meningkatkan keterampilan dan keahlian Usaha Kecil sehingga mampu mandiri, tumbuh dan berkembang menjadi pengusaha yang handal. Kegiatan pembinaan ini meliputi pelatihan dan penyuluhan, promosi, pameran dan evaluasi. Selama tahun 2006 telah dilaksanakan pelatihan untuk sebanyak 9.951 peserta dengan biaya sebesar Rp. 1.94 milyar,- dan kegiatan pameran sebanyak 251 kali dengan mengeluarkan biaya sebesar Rp. 1,74 miliar.

In addition to the provision of funding,Telkom has also conducted training programs for the development of small businesses to operators of these businesses and members of the community. These programs are intended to improve the levels of expertise and skill amongst operators of small businesses and to assist in their achieving self-sufficiency, growth and professionalism.These development programs involve training, guidance, promotion, trade shows and evaluation programs. In 2006, training was provided to 9951 participants at a total cost of Rp 1.94 billion. During the same period, trade shows and other similar activities were conducted on 251 occasions at a total cost of Rp 1.74 billion.

Internet Hotspot UKM Jawa Timur Pada 7 Desember 2006 TELKOM Divisi Regional V menyiapkan dukungan infrastruktur telekomunikasi berupa 100 satuan sambungan telepon untuk gerai-gerai yang membutuhkan selama pameran pada Jatim International Expo. Internet hotspot untuk membantu para pelaku UKM mengakses Internet. Dengan fasilitas TELKOM tersebut, para pelaku UKM dapat mengenalkan produk-produk mereka ke mancanegara dan bisa bersaing dengan pelaku bisnis dari mancanegara di pasar internasional. Di Jawa Timur TELKOM melakukan pembinaan terhadap 4.000 pelaku UKM dengan jumlah dana yang disalurkan lebih dari Rp 20 miliar.

SME Internet Hotspots in East Java On 7 December 2006, Telkom’s Regional Division V promulgated a program that provides telecommunications infrastructure support in the form of 100 telephone access connections. These connections are intended to facilitate the provision of Internet hotspots to operators of SMEs taking part in the East Java International Expo. With these facilities, operators of SMEs will be able to introduce their products to markets overseas, increasing their ability to compete with foreign businesses in international markets. In East Java,Telkom has assisted more than 4000 operators of SMEs at a total cost of more than Rp 20 billion.

Pelatihan Internet UKM Semarang Pada 28 November 2006 sebanyak 50 pelaku UKM yang tergabung dalam Temu Konsultasi Koperasi Usaha Kecil dan Menengah Jawa Tengah mendapat pelatihan penggunaan dan pemanfaatan Internet dari TELKOM Divisi Regional IV Jawa Tengah. Materi yang diberikan mulai dari pemahaman tentang Internet, penggunaan Speedy, cara membuat e-mail, pencarian data, hingga cara membuat blog. Dengan pelatihan tersebut, para pelaku UKM di Jawa Tengah bisa bersaing dengan pelaku bisnis dari mancanegara.


Internet Training for SMEs in Semarang On 28 November 2006, 50 operators of SMEs taking part in the Central Java SMEs Consultative Group were provided with training in the implementation and use of Internet facilities by Telkom’s Regional Division IV for Central Java. The material covered included a general understanding of the Internet, the use of Telkom’s ‘Speedy’ service, e-mail usage, data searching and blogging. With this training, operators of SMEs in Central Java will be better able to compete with businesses abroad.

Survai Mitra Binaan

Survey of Participants in Partnership Programs

Guna lebih meningkatkan efektivitas kegitan pembinaan, TELKOM telah melaksanakan evaluasi kinerja Usaha Kecil maupun Progam Pemberdayaan Masyarakat. Evaluasi dilakukan antara lain melalui kegiatan survei untuk mendapatkan opini Usaha Kecil. Dari survei yang dilakukan pada tahun 2006 terungkap bahwa pembinaan yang paling dibutuhkan oleh Usaha Kecil adalah dalam bentuk: • Pelatihan sebesar 33 % • Promosi 21,2 % • Pendampingan 17,8 %

In order to improve the effectiveness of its development programs,Telkom has conducted a survey to evaluate its small business and community empowerment programs. Amongst other means, this evaluation was conducted through surveys to canvass the opinions of operators of small businesses. From this survey, it was determined that the primary needs of operators of small businesses are as follows: • Training 33 per cent; • Promotion 21.2 per cent; • Other Support 17.8 per cent.

Survei Tingkat Keberhasilan

Survey to Determine Degrees of Success

Untuk mengukur tingkat keberhasilan program Program Kemitraan, TELKOM telah mengembangkan metode pengukuran berdasarkan 10 indikator berikut ini: 1. Pertumbuhan peningkatan keuntungan, 2. Penambahan tenaga kerja, 3. Jumlah produksi, 4. Kualitas produksi, 5. Jumlah bahan baku, 6. Penambahan modal/investasi, 7. Kenaikan omzet penjualan, 8. Pasar bertambah besar, 9. Produk yang bervariasi, dan 10. Kemampuan menabung meningkat

To determine the level of success of Telkom’s Partnership Programs, Telkom has developed a method of evaluation involving ten specific indicators, as follows: 1. increased profitability; 2. expanded labor force; 3. volume of production; 4. quality of production; 5. volume of production inputs; 6. increased capital/investments; 7. increased sales turnover; 8. increased market share; 9. increased product range; 10. Increased savings ability.

Jumlah Usaha Kecil dan Realisasi Penyaluran per Sektor Tahun 2001 s/d 2005 dan Tahun 2006 Bidang Usaha

Industri Perdagangan Pertanian Peternakan Perkebunan Perikanan Jasa Sektor Lainnya Jumlah

Jumlah Usaha Kecil 2001 2006 s/d 2005 5.404 1.041 11.850 2.587 547 99 1.097 204 101 11 828 130 8.725 1.894 6.19 65 29.171

6.031

Number of SME and Fund Channeling by Sector during 2001-2005 Realisasi Penyaluran (Dlm Ribuan Rupiah) 2001 s/d 2005 2006 67.977.500 17.540.000 113.791.625 34.557.600 5.465.000 1.093.000 11.566.000 2.988.000 1.414.000 253.000 8.664.500 1.818.000 102.022.000 30.726.200 19.564.325 4.096.500 330.464.950

93.072.300

Sector

Industry Trade Agriculture Farming Plantation Fishery Service Other Total


PENDIDIKAN/EDUCATION

D

alam bidang pendidikan secara garis besar, kebijakan TELKOM diarahkan untuk mengambil peran dan menjadi bagian dari upaya membangun masyarakat yang cerdas. Kebijakan tersebut selanjutnya dielaborasi melalui serangkaian program berkelanjutan yang mendukung perbaikan dan pengembangan lingkungan masyarakat, khususnya di bidang pendidikan dengan program yang lebih terfokus dan menyeluruh, pengembangan usaha kecil dan menengah serta berbagai kegiatan sosial. Arah kebijakan ini ditetapkan dengan sejumlah pertimbangan. Salah satunya, berkaitan dengan beratnya tantangan Indonesia – negeri dengan jumlah penduduk lebih dari 220 juta jiwa – baik pada saat ini maupun pada masa datang. Pertama, tantangan untuk meningkatkan kualitas sumber daya manusia. Kedua, jumlah penduduk yang besar sekaligus juga merupakan pasar sangat potensial bagi pertumbuhan berbagai produk dan jasa, dan investasi. Menjadi persoalan, karena tantangan yang dipicu oleh dinamika global itu berlangsung di tengah kondisi obyektif bangsa Indonesia yang hingga saat ini masih berkutat dengan dua kondisi: kemiskinan dan kebodohan. Inilah dua hal yang sangat berpengaruh dan menjadi problematika be-


I

n broad outline, in the field of education, Telkom is committed to playing a role in and becoming an integral part of the efforts to raise the educational levels of the community as a whole. This commitment is manifested through a number of ongoing programs intended to yield improvements and developments in the community, particularly in the field of education. These focused and comprehensive programs are intended to achieve the development of small to medium-sized enterprises and a host of other social activities. This policy is based on a number of considerations. With Indonesia’s population of more than 220 million people, the challenges facing it, both now and in the future, are considerable. With this population, the primary challenge is to improve the quality of the human resources of the nation. It must be recognized that the large population also represents a highly potential market for a range of products and services. It must be acknowledged that despite global trends, Indonesia is still beset by two particular problems: a high level of poverty and a low level of educational attainment. These two problems have a significant impact on potential development and create enormous problems for the Indonesian nation. In or-

sar bangsa Indonesia. Terhadap kedua hal ini, tidak ada jalan pintas. Karenanya diperlukan upaya yang bersifat jangka panjang, yang sudah tentu akan melibatkan banyak orang dan institusi. Keinginan untuk berperan aktif dalam upaya mengatasi kedua masalah itulah yang kemudian mendorong TELKOM untuk meneguhkan komitmen ”Membangun Masyarakat Cerdas” ke dalam program pengembangan masyarakat. Sedangkan titik berat dalam penetapan fokus kegiatan, tentu saja mengacu pada domain TELKOM sebagai BUMN yang bergerak di bidang penyediaan dan pelayanan infrastruktur Teknologi Informasi dan Komunikasi (Infokom). Sebagai institusi bisnis modern, apalagi sebagai operator flag carrier,TELKOM tentu merasa berkewajiban untuk mengembangkan pemanfaatan teknologi informasi dan komunikasi (ICT) di Indonesia. Selain karena ICT telah menjadi sarana penunjang vital dalam mewujudkan pendidikan modern, juga karena hal tersebut erat terkait dengan kompetensi dan kapasitas TELKOM sebagai operator ICT terbesar di Indonesia saat ini.

der to overcome these two problems, there is no fast and easy solution. Rather, the resolution of these problems will require solutions implemented in the longterm buy a large number of individuals and institutions. Telkom’s desire to play an active role in overcoming these two problems has inspired its commitment to Developing an Intelligent Community, a goal that it is striving to achieve through a number of community development programs. Naturally, Telkom’s position as a state enterprise involved in the provision of information and communication technology services influences the manner in which these programs are designed and implemented. As a modern business institution and the flag carrier of the telecommunications industry, Telkom is aware of its duty to develop the information and communications technology infrastructure in Indonesia. With Telkom’s area as the largest operator of information and communications technology in Indonesia at present, it has a vital role to play in the provision of modern educational services.

Overcoming the Digital Divide Meretas Kesenjangan Digital Kesenjangan digital sangat dirasakan tidak hanya dalam kaitan paradoks kota besar dan kecil, kota dan desa, melainkan juga dalam suatu kota. Hal itu terjadi terutama sejak meluasnya penggu-naan Internet dan meningkatnya arus informasi yang sangat dominan, didukung platform Teknologi dan Sistem Informasi. Kesenjangan digital juga erat terkait dengan kesetaraan memperoleh peluang. Karenanya, sangat diperlukan upaya yang sungguhsungguh untuk memperkecil kesenjangan itu.

A discrepancy in the degree of access to digital technologies exists not only between large cities and small towns and between urban and rural areas, but also within individual cities. This discrepancy has largely been the result of the manner in which the availability of the Internet, which is supported by information technologies and systems, has resulted in the increased importance of access to information. The digital divide also dramatically defines access to opportunities of all kinds. Thus, overcoming this divide is an issue of vital importance.


Namun, menilik begitu luas cakupan masalahnya, TELKOM berinisiatif mengambil peran yang lebih spesifik. Yakni, memfasilitasi akses Internet untuk masyarakat, termasuk komunitas sekolah. Ihwal ini, kita mafhum, sekolah merupakan lingkungan persemaian anak-anak bangsa yang, pada masa datang, dipercaya akan mengusung kemajuan dan sekaligus mencerminkan keberhasilan bangsa. Dengan mendukung akses yang lebih baik dan mudah ke berbagai sumber informasi, komunitas sekolah diharapkan akan mampu membangun jembatan atas kesenjangan digital yang terjadi. Begitu juga, masyarakat luas akan memperoleh peluang yang sama dalam mengakses dan memanfaatkan informasi. Karenanya, mereka layak memperoleh uluran tangan dari institusi seperti TELKOM, untuk membangun dirinya secara lebih baik. Hal ini bukan saja penting, melainkan juga sangat strategis.

Given the breadth of the problem, Telkom has taken the initiative to play a highly specific role.This role is to facilitate access to the Internet to all elements of the community, but particularly to schools and other educational facilities.This priority is based on an understanding that schools are the environment in which the nation’s children grow and develop, forming the potential for the future success of the nation. By facilitating improved access to information, it is hoped that school communities will be able to serve as bridges to overcome the digital divide that exists within society. Similarly, it is hoped that the broader community will eventually be able to benefit from the same opportunities deriving from access to information. It is hoped that all members of society will benefit from the services provided by Telkom, which will allow individuals to develop themselves to reach their full potential. This issue is of vital strategic importance to the development of the nation.

Program Cerdas TELKOM

Telkom’s Intelligent Programs

Dengan dimilikinya kemampuan yang besar dalam penyediaan infrastruktur jaringan dan layanan Infokom yang luas, TELKOM sangat berkompeten dalam membantu mengurangi semakin lebarnya kesenjangan digital dan sekaligus membangun masyarakat cerdas. Untuk mewujudkan komitmen tersebut, TELKOM telah mengembangkan berbagai program strategis di bidang pendidikan yang berkelanjutan, antara lain:

With its ability to provide an extensive infrastructure and range of information and communications services, Telkom is extremely well placed to assist in overcoming the digital divide and in developing the intelligence of the communities in which it operates. In order to fulfill this commitment, Telkom has developed a number of strategic programs in the area of sustainable education, including the following:

Developing the Intelligence of the Nation Upaya Mencerdaskan Bangsa Dengan melaksanakan secara sungguh-sungguh lima pilar program strategis di bidang pendidikan (IG2S, CAP, e-Learning, Smart Campus , dan Generasi Baru Guru), semakin menunjukkan bahwa TELKOM sangat serius dalam upayanya ikut mencerdaskan bangsa melalui dukungan berbasis teknologi dan solusi Infokom. Diakui, mencerdaskan bangsa merupakan upaya besar yang bersifat jangka panjang, namun TELKOM telah merintis jalan menuju keberhasilan yang lebih besar lagi. Di satu sisi, Perseroan berhasil meraih laba dalam kegiatan bisnis. Di sisi lain, pada saat yang sama, sebagian laba dikembalikan lagi kepada masyarakat dalam berbagai bentuk kegiatan yang sangat bermanfaat bagi kemajuan bangsa pada masa datang.


Through its strong commitment to the five strategic pillars of its educational program, these being IG2S, CAP, e-Learning, Smart Campus, and New Generation Teachers,Telkom is demonstrating the seriousness of its efforts to develop the intelligence of the nation through the utilization of information and communications technologies and solutions. It must be acknowledged that improving the intelligence of the nation is a long-term effort. However, Telkom has already achieved a number of significant successes. On the one hand, the Company has achieved a high level of profitability through its business activities. On the other hand, at the same time, a proportion of these profits have been returned to the community through a number of programs and activities that will be highly beneficial to the development of the nation in future years.

Berbagai upaya yang telah dilakukan, sejatinya merupakan bagian dari wujud tanggung jawab sosial TELKOM sebagai perusahaan nasional yang peka terhadap berbagai masalah yang dihadapi masyarakat bangsanya. Salah satunya dalam aspek kesenjangan digital, meningkatkan akses ke berbagai sumber informasi dengan mengoptimalkan pemanfaatan solusi Infokom terintegrasi, serta meningkatkan kualitas guru.

These activities have been an integral part of Telkom’s commitment to its social responsibilities, as a national company that is attuned to the issues and problems faced by members of the communities it serves. One of the ways in which the Company has strived to overcome the digital divide is by increasing access to sources of information by optimizing the use of integrated information and communications technologies and by improving the quality of teachers.

TELKOM dan Republika, Bangun Kecerdasan Bangsa

Telkom and Republika,Developing the Intelligence of the Nation

Komitmen TELKOM untuk mendukung pengembangan pendidikan juga diwujudkan lewat program ”Bagimu Guru Kupersembahkan”. Program yang dikelola bekerja sama dengan Harian Republika ini difokuskan pada kegiatan pelatihan untuk guru-guru SD, SMP, dan SMA – negeri maupun swasta. ”Bagimu Guru Kupersembahkan” telah dilaksanakan sebanyak 10 angkatan, tujuh angkatan di Jakarta dan tiga angkatan di Bandung, yang dimulai pada 3 Juni 2006 dan akan terus berlanjut. Materi yang diberikan antara lain berupa komunikasi efektif, cara mengeluarkan ide yang kreatif, motivasi, penulisan popular, dan tren teknologi informasi. Narasumber berasal dari kalangan profesional, pemerintah, figur publik, dan institusi.

Telkom’s commitment to supporting educational development is also manifested through its “I Offer This to You, Teacher” (Bagimu Guru Kupersembahkan) program. This program, which is managed in cooperation with the daily newspaper Republika, is focused on the provision of educational training for primary, junior secondary, and senior secondary school teachers, both at state and private institutions. So far, there have been ten intakes into the program, seven of which have been in Jakarta and three of which in Bandung.The program began on 3 June 2006 and will be continued indefinitely.The materials provided cover areas such as at effective communication, the promulgation of creative ideas, motivation, popular writing, and information technology trends.The creators of the material provided include professionals, government employees, public figures, and teachers at educational institutions.

Internet Goes to School (IG2S) Sebagai wujud kepedulian sosial Perseroan, sejak tahun 1999 TELKOM telah mengembangkan program IG2S, yang ditujukan untuk mengatasi kesenjangan terhadap akses informasi melalui Internet di kalangan masyarakat, khususnya di lingkungan sekolah, madrasah, dan pesantren. Melalui program IG2S, TELKOM memberikan donasi dan investasi sosial, khususnya dalam bidang pendidikan dan pelatihan yang terkait dengan akses Internet. Hal ini dipercaya akan memberikan cara baru yang lebih maju bagi kalangan sekolah untuk mengakses ber-bagai sumber informasi dan bahan pendidikan yang diperlukan. Terhitung sejak tahun 1999 sampai dengan tahun 2006, Program IG2S telah melibatkan 70.000 sekolah (Internet Awareness) di seluruh Indonesia. Dengan demikian, TELKOM telah memberikan kontribusi terhadap lebih kurang 30 persen dari seluruh sekolah yang ada, yang berjumlah 219.500 sekolah dan madrasah di Indonesia.

The Internet Goes to School (IG2S) As a manifestation of its commitment to its social responsibilities, since 1999, Telkom has developed its IG2S program, which is intended to overcome the digital divide by providing Internet access to elements within the community, particularly at schools, both secular and religious. Through its IG2S program, Telkom has made donations and social investments in the area of training and education facilitated through the Internet. It is hoped that this will provide new, more advanced means of obtaining vital information and educational materials. From between 1999 to 2006,Telkom’s IG2S program has involved 70,000 schools throughout Indonesia. Thus, Telkom has made a contribution to approximately 30 per cent of the total number of 219,500 secular and religious schools in Indonesia.


e-Learning

E-Learning

Untuk mendukung terbangunnya sistem eLearning di Indonesia, TELKOM telah menandatangani Naskah Nota Kesepahaman (MoU) dengan Depar temen Komunikasi dan Informatika (Depkominfo), Departemen Pendidikan Nasional (Depdiknas), dan Departemen Agama (Depag), yang dilakukan di Yogyakarta pada 22 Mei 2006. Kerja sama tersebut ditujukan untuk mendukung program bersama dalam Distribusi Bahan Ajar Online (e-Learning). Melalui kerja sama tersebut, TELKOM berperan dalam penyediaan infrastruktur jaringan akses Internet ke 1.035 sekolah menengah atas (SMU dan Madrasah Aliyah) di seluruh Indonesia. Selain mendukung distribusi bahan ajar online, diharapkan juga akan menjadi titik awal penerapan sistem eLearning di Indonesia, yang melibatkan ribuan sekolah. Untuk itu, selain menyiapkan perangkat dan infrastruktur jaringan akses Internet,TELKOM juga ikut terlibat dalam penyusunan modul-modul pendukung pendidikan dan pelaksanaan program eLearning. Bagi TELKOM dan dunia pendidikan di Indonesia, langkah ini merupakan lompatan bersejarah. Sebab, pelaksanaan e-Learning ini mendapat dukungan dan dorongan formal dari institusi terkait dengan pendidikan, yakni Depdiknas, Depag, dan Depkominfo. Khusus bagi TELKOM, langkah ini juga sangat strategis, terutama terkait dengan keikutsertaannya dalam mencerdaskan bangsa. Kerja sama yang dilakukan untuk jangka waktu tiga tahun ke depan itu, mencakup penyediaan akses Internet ke 1.035 sekolah. Di mana 1.000 sekolah akan memperoleh fasilitas akses Internet dial-up, dan 35 sekolah lainnya menggunakan Dedicated Internet Access – ASTINet. Dari 35 sekolah yang memperoleh akses Internet dedicated, 15 Sekolah Menengah Kejuruan (SMK) akan memperoleh bandwidth 256 Kbps, sedangkan Sekolah Menengah Umum (SMU) dan 10 Madrasah Aliyah (MA) masing-masing memperoleh bandwidth 64 Kbps. Sedangkan untuk penyediaan akses Internet dial-up bagi 1.000 sekolah lainnya (500 SMU dan 500 MA) menggunakan Internet Fleksi Paket Data Network.

To support the development of an e-Learning system in Indonesia,Telkom has entered into a Memorandum of Understanding with the Department of Communication and Information Technology, the Department of National Education, and the Department of Religion in Yogyakarta on 22 May 2006. This cooperative endeavor is intended to support the e-Learning system through the distribution of teaching materials online. Through the same cooperative endeavor, Telkom is playing a role by providing Internet access to 1035 secular and religious senior high schools throughout Indonesia. By facilitating the distribution of teaching materials online, it is hoped that the implementation of the e-Learning system in Indonesia will eventually involve thousands more schools. In order to achieve this, in addition to providing the equipment and network infrastructure to access the Internet, Telkom is also involved in the formulation of educational modules and in the overall implementation of the e-Learning program. For Telkom and the Indonesian educational establishment, these developments are a historical leap forward. The implementation of the e-Learning program is supported by all the major relevant government departments and bodies, including the Department of Education, the Department of Religion, and the Department of Communication and Information. For Telkom, this is also a highly strategic development, institutionalizing its involvement in improving the educational levels of the nation. Over the next three years, these cooperative programs will involve the provision of Internet access to 1035 schools. Of these schools, 1000 will access the Internet using dial-up facilities, while 35 other schools will use Dedicated Internet Access – ASTINet. Of the 35 schools that will benefit from dedicated Internet access, 15 are Vocational High Schools (SMK), which will receive a bandwidth of 256 kB per second, while 10 secular high schools (SMU) and 10 religious schools (MA) will receive a bandwidth of 64 kB per second. Of the 1000 other schools (500 SMU and 500 MA), access will be provided through the Flexi Packet Data Network Internet system.


Untuk mendukung implementasi program eLearning berikut akses Cuma-cuma selama satu tahun, TELKOM tidak kurang mengontribusikan sebesar Rp 15 miliar hingga tiga tahun ke depan. Termasuk di dalamnya, dana pengadaan 35 router dan 1.000 buah modem.

Through its provision of free Internet access to support the e-Learning program, Telkom is contributing facilities worth Rp 15 billion each year for a period of three years. Included in the facilities provided by Telkom are 35 routers and 1000 modems.

Smart Campus Smart Campus Untuk menjawab kebu tuhan kalangan perguruan tinggi, TELKOM menyediakan solusi Smart Campus , berupa layanan Total Solusi Infokom Terintegrasi untuk kebutuhan komunikasi multimedia. Untuk itu, TELKOM telah bekerjasama dengan sejumlah perguruan tinggi di Indonesia, seperti UGM, ITB, UI, dan beberapa universitas lain. Solusi yang disediakan berupa penyediaan infrastruktur, layanan dasar kampus, aplikasi dan konten, serta pengelolaan bisnis dan kastamer di lingkungan kampus. Smart Campus akan memungkinkan suatu kampus terhubung secara online dengan entitas di luar kampus, seperti kampus-kampus lainnya di dalam maupun luar negeri, juga entitas komersial (bank, industri, dll). Dengan demikian, proses pembelajaran berbasis teknologi, seperti distance learning , pertukaran data, kolaborasi dalam kegiatan riset, misalnya, dapat dilakukan secara realtime. Diharapkan, solusi Smart Campus akan semakin meningkatkan produktivitas, baik di kalangan mahasiswa maupun perguruan tinggi.

In order to meet the needs of higher educational institutions, Telkom is providing its Smart Campus solutions, which consist of Total Integrated Information and Communications Solutions to facilitate multimedia communication. For this purpose,Telkom is working in cooperation with a number of institutions of higher learning throughout Indonesia, including the University of Gajahmada, the Bandung Institute of Technology, the University of Indonesia, and the number of other universities.This solution involves the provision of infrastructure, basic campus services, applications, content, and business management systems throughout the campuses are involved. The Smart Campus solution will facilitate connections between the campus and other off-campus entities, including other campuses both within Indonesia and abroad as well as commercial entities such as banks, industrial organizations and so on. In this fashion, technology-based learning, including distance learning, data exchange, collaboration on research, and so on can be conducted in real time. In this fashion, it is hoped that the Smart Campus solution will drive increased productivity on the part of university students and educational institutions.


Generasi Baru Guru

New Generation Teachers

Tidak hanya kepada siswa, TELKOM juga memberikan perhatian kepada guru sebagai elemen kunci dalam membangun generasi bangsa yang cerdas. “Generasi Baru Guru”, demikian nama program tersebut, ditujukan untuk membantu meningkatkan kualitas guru dalam menjalankan fungsinya melahirkan generasi bangsa yang maju. TELKOM telah dan secara berkelanjutan akan menjalankan program ini sebagai bagian dari ikhtiar membangun generasi bangsa yang cerdas. Untuk tahap pertama, jumlah peserta yang dilibatkan sebanyak 500 guru. Mereka terbagi dalam 10 kelas/ angkatan, atau masing-masing angkatan berjumlah sekitar 50 peserta. Materi pelatihan diarahkan untuk menunjang keterampilan-keterampilan khusus yang diperlukan guru saat menjalankan proses belajar-mengajar serta dalam berinteraksi dengan murid-muridnya. Materi disampaikan oleh beberapa narasumber yang terdiri dari para praktisi, figur publik, atau tokoh yang ahli di bidangnya. TELKOM sangat yakin, guru merupakan kunci dalam membangun bangsa.

However, Telkom’s activities do not merely focus on students, they also focus on teachers as a key element in the development of a more intelligent community. The New Generation Teachers program is intended to improve the quality of teaching staff and assist them in the fulfillment of their functions in developing the nation’s future generations. Telkom has implemented such programs with the goal of developing the potential of the nation’s future generations. In the first stage, the program will involve 500 teachers, who are divided into ten classes and intakes, each of which consists of 50 participants. The training materials involved are intended to develop the specific skills needed by teachers to educate and interact with their pupils.These materials have been prepared by a number of sources, including practitioners, public figures, and specialists in a number of fields of attainment.Telkom is convinced that teachers are of vital importance to the development of the nation.

Yayasan Pendidikan Telkom (YPT) Yayasan ini menyelenggarakan pendidikan formal tingkat diploma, sarjana, dan magister di bidang telekomunikasi melalui Sekolah Tinggi Teknologi Telkom dan Sekolah Tinggi Manajemen


The Telkom Educational Foundation (YPT) This foundation offers educational courses at the diploma, bachelor and master level in the field of telecommunications through two tertiary institutions, the Sekolah Tinggi Teknologi Telkom (STT Telkom) and the Sekolah Tinggi Manajemen Bandung Telkom (STMB Telkom). In 2006, there were 4659 students enrolled at various courses at STT Telkom, 683 of whom were

Bandung Telkom. Pada 2006, jumlah mahasiswa STT Telkom tercatat sebanyak 4.659 orang, terdiri dari 683 mahasiswa D3, 3.928 mahasiswa S1, dan 48 mahasiswa S2. Tahun yang sama, STT Telkom meluluskan 977 mahasiswa, terdiri atas 163 lulusan D3, 798 lulusan S1, dan 16 lulusan S2. Yayasan memberikan penghargaan kepada 67 lulusan berpredikat Cumlaude, 12 lulusan ber-IPK tertinggi, dan 11 lulusan tercepat. Sementara itu, jumlah mahasiswa STMB Telkom pada 2006 tercatat sebanyak 1.105 orang, terdiri atas 986 mahasiswa S1 dan 119 mahasiswa S2. Sedangkan jumlah lulusan mencapai 179 orang, terdiri atas 136 orang S1 dan 43 orang S2. Penghargaan diberikan kepada enam lulusan berpredikat Cumlaude, dua lulusan ber-IPK tertinggi, dan seorang lulusan tercepat (program MM, menyelesaikan kuliah dalam waktu 17 bulan). Selain pendidikan formal, YPT juga menyelenggarakan pendidikan nonformal melalui lembaga NTC (NIIT & Telkom Center) dan Program Profesional dengan lama waktu pelatihan 1-2 tahun. Pada 2006, jumlah peserta pelatihan NTC sebanyak 348 orang dan Program Profesional 244 orang. Untuk mewujudkan program Good Corporate Citizenship (GCC), tahun 2006 YPT juga memberikan beasiswa kepada 1.242 mahasiswa dan siswa SMU di Bandung, terdiri atas 1.216 mahasiswa dan 26 siswa SMU. Khusus untuk menghadapi perubahan lingkungan eksternal dalam penerimaan mahasiswa baru, YPT telah pula melaksanakan program penerimaan mahasiswa baru melalui Seleksi Mahasiswa Baru Bersama (SMBB). SMBB dilakukan sebagai langkah sinergi antarlembaga di lingkungan YPT Group, dengan tujuan menciptakan efektivitas kerja yang lebih baik.

enrolled in diploma courses, 3928 of whom were enrolled in bachelor courses, and 48 of whom were involved in postgraduate courses. In the same year, 977 students graduated from this institution, of whom 163 received diplomas, 798 of whom received bachelor degrees, and 16 of whom received master’s degrees. Of these students, 67 graduated cum laude, 12 received high distinctions, and 11 passed through an accelerated graduation process. At the same time, in 2006, 1105 students were enrolled at the STMB Telkom, of whom 986 were enrolled in bachelor programs and 119 were enrolled in Masters programs. In 2006, 179 students graduated from this institution, of whom 136 received bachelor’s degrees and 43 of whom received master’s degrees. Of these students, six graduated cum laude, two received high distinctions, and one passed through an accelerated graduation process (through the MM program, which takes 17 months to complete). In addition to its involvement in formal education, YPT also facilitated a number of informal educational courses through NTC (NIIT & Telkom Center) and through professional programs which involved one to two years of training. In 2006, the number of participants receiving training at NTC stood at 348, while those involved in professional programs numbered 244. As part of its Good Corporate Citizenship (GCC) program, in 2006,YPT also provided scholarships to 1242 students, including 1216 university and 26 senior high school students in Bandung. In order to adapt to changes in the external environment, YPT has implemented a selection process for new university students through its Shared New Student Selection Program (SMBB). This SMBB program involves synergistic processes between the institutions in the YPT Group, which are intended to improve efficiency and effectiveness.

Yayasan Sandhykara Putra Telkom (YSPT)

Sandhykara Putra Telkom Foundation (YSPT)

Pada 2006, kegiatan inti YSPT berpusar pada penyelenggaraan pendidikan TK sebanyak 32 buah dengan jumlah siswa 2.546 orang, satu buah SD dengan jumlah siswa 258 orang, satu SMP dengan jumlah siswa 956 orang, satu SMA dengan jumlah siswa 694 orang, enam SMK Telkom dengan jumlah siswa 3.692 orang, tiga SMK Pariwisata dengan jumlah siswa 1.073 orang, satu Akademi Pariwisata dengan jumlah siswa 96 orang, dan dua Akademi Telekomu-nikasi dengan jumlah siswa 479 orang.

In 2006,YSPT’s activities focused on the provision of education at 32 preschools with 2546 students, one primary school with 258 students, one junior high school with 956 students, one senior high school with 694 students, six senior vocational schools specializing in telecommunications with 3692 students, three senior vocational schools specializing in tourism with 1073 students, one tourism academy with 96 students and two telecommunications academies with 479 students.


Renovasi Sekolah Merenovasi Madrasah di Jember

School Renovations: Renovating a Religious School in Jember

Pada 3 September 2006, TELKOM memberikan bantuan dana untuk merenovasi madrasah di Pondok Pesantren Al-Hasan, Kecamatan Panti, Kabupaten Jember, sebesar Rp 110 juta.

On 3 September 2006, the Telkom provided financial assistance to renovate a religious school at the Pondok Pesantren Al-Hasan, Kecamatan Panti, Kabupaten Jember, at a total cost of Rp 110 million.

Bea Siswa

Scholarships

Untuk mewujudkan program Good Corporate Citizenship (GCC), pada tahun 2006 YPT memberikan beasiswa kepada 1.242 mahasiswa dan pelajar SMU Kota Bandung, yang terdiri dari 1.216 mahasiswa dan 26 siswa SMU.

As part of its Good Corporate Citizenship (GCC) program, in 2006, YPT provided scholarships for a total of 1242 students in Bandung, of whom 1216 ages of school equipment for underprivileged children, at a total value of Rp 25 million.

Renovasi Madrasah

Renovation of Religious Schools

Pada 19 Oktober 2006 TELKOM Divisi Regional V mendirikan Posko TELKOM Peduli dan Posko Operasional yang dilengkapi dengan situs web. Pada 3 September 2006 TELKOM juga memberikan bantuan renovasi madrasah di Pondok Pesantren Al-Hasan Kecamatan Panti Kabupaten Jember sebesar Rp 110 juta.

On 19 October 2006, Telkom’s Regional Division V established the TELKOM Cares Post and an Operational Post, together with a web site. On 3 September 2006, Telkom also provided financial assistance for the renovation of a religious school at Pondok Pesantren Al-Hasan Kecamatan Panti Kabupaten Jember at a total cost of Rp 110 million.

Pemberian sarana belajar & beasiswa Bogor & Jawa Tengah

Provision of Educational Facilities and Scholarships in Bogor and Central Java

Selain sosialisasi tentang penggunaan dan pemanfaatan teknologi informasi, kepedulian TELKOM kepada dunia pendidikan juga diwujudkan dalam bentuk pemberian sarana belajar dan beasiswa kepada murid-murid berprestasi. Salah satunya adalah hibah 20 unit komputer lengkap dengan akses Internet dan dua jalur telepon kepada Sekolah Alam Cikeas di Bogor, yang diresmikan pada 16 Juli 2006. Divisi Regional IV Jawa Tengah menyumbangkan 674 paket alat-alat sekolah untuk anak-anak kurang mampu senilai Rp 25 juta.

In addition to socializing the use and benefits of information technology, Telkom’s commitment to the field of education is also manifested through the provision of educational facilities and scholarships to high achieving students. One example of this was the grant of 20 computers with Internet access and two telephone line connections to the Sekolah Alam Cikeas in Bogor on 16 July 2006. In addition, Regional Division IV in Central Java donated 674 packages of school equipment for underprivileged children, at a total value of Rp 25 million.

Beasiswa untuk Siswa Surabaya, Bandung, Banyumas, Jakarta Pusat

Scholarships for Students in Surabaya, Bandung, Banyumas, and Central Jakarta

Untuk siswa-siswa berprestasi, TELKOM memberikan beasiswa senilai Rp 15,8 juta kepada 73 siswa SD s.d. SMA yang berprestasi di Surabaya. Di Jawa Barat dan Banten, beasiswa diberikan kepada 1.000 siswa dan 250 siswa di Bandung sebesar Rp 125 juta pada 13 Oktober 2006. TELKOM Divisi Regional IV pada 21 Juni 2006 menyerahkan penghargaan Anak Pintar Indonesia kepada 8 siswa SLTA dan 4 siswa SLTP

In order to encourage high achieving students, Telkom provided scholarships worth a total of Rp 15.8 million to 73 distinguished school students in Surabaya. In addition, 1000 students in West Java and Banten and 250 students in Bandung were provided with scholarships at a total value of Rp 125 million on 13 October 2006. On 21 June 2006, Telkom’s Regional Division IV presented the Smart Indonesian Child awards to eight senior high school students and four junior


KESEHATAN/HEALTH di Banyumas senilai Rp 14,75 juta. Pada 4 Agustus 2006, Kantor Daerah TELKOM Jakarta Pusat memberikan beasiswa pendidikan kepada 55 siswa pelajar tingkat SD, SMP dan SMA yang menjadi anak asuh TELKOM Jakarta Pusat.

high school students in Banyumas, worth a total of Rp 14.7 5 million. On 4 August 2006, Telkom’s Central Jakarta Regional Office provided educational scholarships for 55 students at primary, junior secondary and senior secondary schools.

Pembangunan Posyandu Sukabumi

Establishment of the Sukabumi Posyandu (Integrated Service Post)

Pada 19 Juni 2006, TELKOM Kantor Daerah Sukabumi menyerahkan bantuan kepada Pos Pelayanan Terpadu (Posyandu) Aster dan Posyandu Lumbung di Pelabuhan Ratu. Di Subang, TELKOM membangun Posyandu di Kecamatan Dangdeur Subang lengkap dengan sarana dan pelayanan medis. Pada 29 November 2006, Kandatel setempat memberikan bantuan santunan peningkatan gizi dan kualitas kesehatan kepada 183 orang yang berpendapatan di bawah Rp 700 ribu. Setiap penerima mendapatkan Rp 600 ribu. Kegiatan lainnya di bidang kesehatan selama tahun 2006 adalah: • Pemberian bantuan peralatan kesehatan Posyandu dan peningkatan gizi secara rutin setiap bulan di Posyandu Kecamatan Kosambi, Cirebon. • Perbaikan/rehabilitasi kamar mandi dan kakus sekolah-sekolah yang tersebar di beberapa daerah operasi Telkom. • Operasi mata/katarak di beberapa wilayah operasi Telkom. • Membuka Klinik TELKOM Peduli Sehat di Jawa Timur. • Pengobatan gratis bagi masyarakat tertentu selama satu tahun di Banyuwangi. • Meyediakan pengobatan dengan biaya murah di sepuluh lokasi di Jawa Timur. • Mengadakan pengobatan anak-anak jalanan secara gratis dan immunisasi anak-anak sekolah di Surabaya. • Pengasapan beberapa rumah di wilayah Jabotabek untuk mencegah penyakit malaria. • Bantuan pengadaan instalasi air bersih di Kelurahan Karanganyar Jakarta Pusat.

On 19 June 2006, Telkom’s Sukabumi Regional Office presented assistance to the Aster Integrated Service Post and Lumbang Integrated Service Post at Pelabuhan Ratu. In Subang,Telkom established an Integrated Service Post in the Dangdeur Subang District to provide medical services and facilities. On 29 November 2006, the regional telecommunications office provided nutritional and other health services to 183 low income individuals, with each recipient receiving services worth Rp 600,000. Other activities related to health in 2006 included the following: • The provision of health equipment and facilities to health centers, as well as assistance to improve nutrition through routine monthly programs at health centers in Kosambi, Cirebon; • Assistance for eye operations and cataract surgery in a number of areas in which Telkom operates; • The establishment of a Telkom health care clinic in East Java; • Provision of free medicines for specific groups within the community over a six-month period in Banyuwangi; • The provision of low-cost medicine at 10 different locations throughout East Java; • The provision of free medical care to street children and an immunization program for schoolchildren in Surabaya; • The spraying of a number of housing facilities in the Greater Jakarta Area to prevent the spread of malaria; • The installation of clean water facilities in the Karanganyar district in Central Jakarta.


BANTUAN KEMANUSIAAN/HUMANITARIAN ASSISTANCE

Rumah Tinggal Sementara di DIY dan Jawa Tengah

Temporary Housing Facilities in Yogyakarta and Central Java

Gempa tektonik berkekuatan 6,3 Skala Richter yang mengguncang Provinsi DI Yogyakarta dan Jawa Tengah pada 27 Mei 2006, telah memantik duka cita yang mendalam. Sebagai bentuk kepedulian terhadap bencana alam tersebut, TELKOM memberikan bantuan berupa 13 unit rumah tinggal sementara dan dua unit mushalla untuk para korban gempa di Kabupaten Bantul. Melalui program TELKOM Peduli, perusahaan juga menyerahkan bantuan berupa pembangunan tiga rumah tinggal masing-masing senilai Rp 9 juta di Klaten, Jawa Tengah, serta bantuan uang Rp 25 juta untuk modal usaha bagi perajin gerabah Kasongan di Bantul. TELKOM juga memberikan pengobatan gratis, perlengkapan sekolah, uang sekolah, dan beasiswa kepada seluruh warga di dua desa yang terkena gempa di Bantul.

The earthquake measuring 6.3 on the Richter scale that hit Yogyakarta and Central Java on 27 May 2006 had a devastating effect on the inhabitants of these regions. As a manifestation of its concern for those affected by this natural disaster,Telkom provided assistance in the form of 13 temporary housing units and two prayer house facilities for earthquake victims in the Bantul area. Through Telkom’s Care Programs, the Company also provided assistance by constructing three houses, each worth Rp 9 million in Klaten, Central Java. In addition, it provided a grant of Rp 25 million as working capital for craftsmen in Kasongan, Bantul. The Telkom also provided free medicine, school equipment, financial aid to schools and scholarships to those in the two villages worst affected by the earthquake in Bantul.

Bantuan Korban Bencana Banjir Sinjai dan Gorontalo Program TELKOM Peduli juga dilaksanakan melalui TELKOM Divisi Regional II kepada para korban musibah banjir dan tanah longsor di Sinjai Sulawesi Selatan dan Gorontalo, 30 Juni 2006.


Humanitarian Assistance to Flood Victims in Sinjai and Gorontalo Telkom’s Regional Division II also implemented a Telkom Care Program for those afflicted by floods and landslides in Sinjai and Gorontalo, South Sulawesi, on 30 June 2006. In the immediate aftermath of the disaster, funds were provided to these two

Pada tahap tanggap darurat, dana sosial diberikan sebesar Rp 30 juta dan Rp 125 juta. Sedangkan pada tahap rekonstruksi, 18 September 2006, TELKOM Divisi Regional VII menyerahkan dana Rp 50 juta untuk mendukung pemulihan ling-kungan dan pencegahan penyakit yang timbul pasca banjir.

areas, amounting to Rp 30 million and Rp 125 million respectively. To assist during the reconstruction stage, on 18 September 2006,Telkom’s Regional Division VII provided funds of Rp 50 million to assist in the restoration of the physical environment and to prevent the spread of disease in the post-flood period.

Bantuan Korban Bencana Banjir di Sumatera

Humanitarian Assistance to Flood Victims in Sumatra

Bantuan kepada korban bencana banjir juga disalurkan ke ranah Sumatera. Pada 27 Desember 2006, TELKOM menyerahkan bantuan Rp 400 juta dalam bentuk natura (bahan makanan dan obat-obatan). Secara simbolis, bantuan diserahkan kepada empat camat di Kabupaten Langkat dan Kabupaten Aceh Tamiang, untuk disalurkan kepada warga yang terkena musibah.

Telkom also provided humanitarian assistance to Flood victims in Sumatra. On 27 December 2006, Telkom provided material assistance in the form of food and medicine worth a total value of Rp 400 million.This assistance was formally presented at four districts in the Langkat and Aceh Tamiang Kebupaten for the benefit of those afflicted by natural disasters in these areas.

Bantuan Korban Bencana Lumpur Sidoarjo

Humanitarian Assistance to Residents of Sidoarjo

Derita panjang para korban semburan lumpur panas di Porong Sidoarjo, tidak luput dari sentuhan program CSR-TELKOM. Selain bantuan makanan, TELKOM juga menyumbangkan perangkat komputer dan pesawat FlexiHOME untuk koneksi Internet kepada Satkorlak Pemda Sidoarjo. Peralatan ini diperlukan untuk mendukung kegiatan pemantauan dan komunikasi Posko. TELKOM melakukan perbaikan Masjid Agung Pangandaran serta bantuan materi lain yang diperoleh dari penyelenggaraan acara Banking Gathering mitra TELKOM. Selain dana untuk pembangunan mushalla, bantuan juga diwujudkan dalam bentuk pakaian pantas pakai dan sembako.

Kebudayaan dan Keadaban Kepedulian TELKOM terhadap kebudayaan dan keadapan termasuk di bidang agama antara lain dilaksanakan dengan melakukan kegiatan sebagai berikut; • Bantuan rehabilitasi tempat ibadah, meliputi agama islam, kristen dan hindu. • Bantuan penyelenggaraan kegiatan perayaan hari besar keagamaan. • Bantuan sarana tempat ibadah termasuk pesantren.

Telkom’s CSR programs also involve the provision of assistance to those afflicted by the mud burst at Porong Sidoarjo. In addition to nutritional assistants,Telkom also donated computer and FlexiHOME Internet connection facilities to local government offices.This equipment played a vital role in supporting the monitoring and communications activities of the authorities. In addition, Telkom provided assistance for the repair of the Pangandaran Mosque and other material assistance provided through a Banking Gathering program involving Telkom’s partners. In addition to funding for the repair of prayer houses, vital food and clothing was also provided.

Culture and Cultural Activities Telkom’s commitment to actively fostering culture and cultural activities, including those related to religious observance, is manifested through a number of activities, including the following: • Assistance provided to build and restore religious facilities, including Islamic, Christian, and Hindu facilities; • Support for the celebration of religious holidays; • Assistance provided to establish facilities and infrastructure at religious institutions, such as religious boarding schools.


LAYANAN UMUM/PUBLIC SERVICE

Internet Hotspot Taman Kota Surabaya

Internet Hotspots at Surabaya City Park

TELKOM juga berpartisipasi membangun taman kota pada 24 Agustus 2006. Taman kota yang berada di Surabaya tersebut selain dilengkapi dengan sarana olahraga dan bermain, juga merupakan taman yang pertama di Indonesia yang dilengkapi dengan Internet Wi-Fi. Pada 20 September 2006, TELKOM membangun Internet Hotspot di Bandara Juanda Surabaya. Hotspot Juanda beroperasi pada frekuensi 2,4 GHz dengan kemampuan transfer data maksimum 11 Mbps dan jarak jangkau terjauh dari Access Point 100 meter.

TELKOM also participated in developing the city park of Surabaya on August 24, 2006. In addition to the sports facilities and playground, the city park of Surabaya has become the first park in Indonesia that is equipped with Wi-Fi Internet. On September 20, 2006, TELKOM developed the Internet. Hotspot at Juanda Airport, Surabaya. The Juanda Hotspot operates on the 2.4 GHz frequency with a data transfer ability of up to 11 Mbps. It can be accessed up to 100 meters from the Access Point.

Multi Media Center Multi Media Center Pada 20 September 2006 diresmikan penggunaan Multi Media Center yang pertama di Indonesia, yang berada di Plaza Marina Lantai 2 Blok H, Surabaya.

On September 20, 2006, TELKOM inaugurated the use of the first Multi Media Center in Indonesia, which is located on the second floor of block H of Plaza Marina, Surabaya.

TELKOM Peduli Mudik Bersama dari Jakarta

TELKOM Showed Concerns by Conducting Homebound from Jakarta

Sebagai wujud kepedulian sosial, TELKOM telah menyelenggarakan acara mudik bersama pada 21 Oktober 2006. Kegiatan yang diperuntukkan bagi kelompok usaha kecil dan menengah binaan TELKOM ini menggunakan 59 bus dengan kapasitas 2.537 orang dan 290 orang menggunakan pesawat terbang. Selain itu didirikan Posko Mudik oleh TELKOMGroup yang menyediakan fasilitas

As a sign of TELKOM’s social concerns, the Company organized homebound on October 21, 2006. The homebound programs were intended for SME owners who were under the tutelage of TELKOM. The Homebound programs deployed 59 buses that could transport 2,537 people. Around 290 people were transported by planes. In addition, TELKOMGroup es tablished Homebound Posts that provided free local calls,


layanan gratis telepon lokal, internet gratis, aktivasi produk Telkomsel dan Flexi Combo di sepanjang jalur mudik serta diadakan acara Buka Bersama.

Internet, activation of Telkomsel and Flexi Combo products along the homebound route. TELKOM also organized fast breaking during the homebound program.

Pelatihan Internet Kepala Desa Jawa Barat

Internet Training Program for Village Chiefs in West Java

Pada 1 Agustus 2006 di Jawa Barat dilakukan pelatihan Internet untuk para kepala desa dan aparatnya oleh TELKOM. Pelatihan tersebut bertujuan untuk membangun kecerdasan masyarakat desa di Cianjur. Pelatihan tersebut juga diberikan oleh TELKOM kepada aparat Pemerintahan Daerah Cirebon selama 5 hari dari 29 Agustus s.d. 2 September 2006.

Penyediaan Fastel Jamnas Jatinangor, Jawa Barat TELKOM memberikan kontribusi kepada Pramuka dengan menyediakan berbagai fasilitas telekomunikasi pada Jambore Nasional 2006 yang berlangsung di Jatinangor, Jawa Barat, pada Juli 2006. Khusus untuk areal bumi perkemahan disediakan fasilitas signal Flexi untuk membantu kelancaran komunikasi para anggota Pramuka.

On August 1, 2006, TELKOM conducted a training program for village chiefs and their personnel. The training is aimed at developing the Cianjur villagers’ ways of thinking. In addition, TELKOM provided similar training for the personnel of the Cirebon city administration for five days starting August 29 to September 2, 2006.

Providing Various Telecommunication Facilities for t National Jamboree Camp in Jatinangor, West Java TELKOM contributed to the boy scouts (Pramuka) by providing various telecommunication facilities in the 2006 National Jamboree Camp, which was heldin Jatinangor, West Java, in July 2006. In the camping areas, TELKOM provided theSignal Flexi facility to assist the smooth communication among the boy scouts.


LINGKUNGAN/ENVIRONMENTAL ASPECT

Operasi TELKOM dan Dampak Lingkungan

Environmental Impacts of TELKOM operation

TELKOM meyakini bahwa peles tarian lingkungan termasuk perubahan iklim global ada salah satu kepedulian utama pada saat ini. Hal itu tidak saja untuk kepentingan generasi mendatang tetapi juga untuk kepentingan usaha TELKOM sendiri. TELKOM telah menyusun strategi jangka panjang dan berbagai rencana aksi untuk mencapai tingkat penggunaan sumber daya yang berkelanjutan di masa mendatang. Diagram daur hidup (Lifecycle Diagram) berikut menunjukkan kemungkinan dampak langsung maupun tidak langsung operasi TELKOM terhadap lingkungan.

TELKOM believes that the environment sustainability including the global climate change is one of its main concern. This is not only for the interest of the future generations but also for the interest of TELKOM business. TELKOM has drawn up long term strategy and different action plans in order to achieve sustainable use of resources in the future. The following lifecycle diagram indicates the possibility of direct and indirect environmental impact of TELKOM operation.

General Suppliers Pemasok Umum

Pemasok Peralatan

Operasi: Jaringan dan Kantor

Equipment Suppliers

Pakai kembali & Daur ulang

Berbagai aspek lingkungan yang terkait dengan masing-masing komponen daur hidup TELKOM dapat dirinci sebagai berikut:

Pemasok Umum Bahan baku dan peralatan • Pemakaian energi • Emisi udara dan limbah • Dampak keanekaragaman hayati • Pemakaian bahan lain-lain


Operation: Network and Office

Reuse and Recycle

Various environmental impacts related to each component of TELKOM’s life cycle can be specified as follows:

General Supplier Raw materials and equipments • Energy use • Emissions to air, ground and water • Wastes • Impacts on biodiversity • Raw material use

Pemasok Peralatan Perakitan peralatan • Pemakaian energi • Pemakaian air • Emisi udara dan limbah • Dampak alat transportasi • Limbah kemasan

Operasi: Jaringan • Pemakaian energi • Deplesi ozon

Perkantoran

• Pemakaian energi • Pemakaian air • Emisi udara • Dampak alat transportasi • Limbah kertas dan lain-lain

Equipment Supplier Equipment assembling • Energy use • Water use • Emissions to air, ground and water • Transport impact • Packaging wastes

Operation Network • Energy use • Ozone depletion

Offices • • • • •

Energy use Water use Emissions to air, ground and water Transport impact Paper and other waste

Alat Transportasi

• Pemakaian BBM • Emisi udara Daur ulang: Pakai kembali dan Daur ulang • Peralatan jaringan ; pakai ulang • Pemakaian bahan baku untuk kemasan ulang • Daur ulang kertas

Transportation Means • Fuel use • Emissions to air

Recycle: Reuse and recycle • Network equipment reused • Raw materials used for re-packaging • Paper recycle

Strategi dan Rencana Aksi Sebagai konsekuensi pertumbuhan bisnis, pemakaian energi di TELKOM tentu akan meningkat. Ini adalah salah satu dampak operasi TELKOM terhadap lingkungan. Oleh sebab itu manajemen menyadari bahwa peran TELKOM dalam meningkatkan efisiensi pemakaian energi harus mendapatkan prioritas tinggi. Berikut ini dijelaskan beberapa prakarsa yang SUDAH dan AKAN dijalankan oleh TELKOM sebagai bentuk komitmen manajemen untuk meningkatkan kualitas lingkungan.

Strategy and Action Plan The consequence of TELKOM business growth is increasing energy demand to run its network. This is one of TELKOM’s most significant environmental impacts. and limiting TELKOM’s contribution to climate change is therefore a priority. What next is the disclosure of several initiatives that have been and will be implemented by TELKOM to reflect the management commitment to improve the environment quality.


Prakarsa yang sudah dijalankan

Initiatives that have been executed

Program BALIKPAPAN BERBUAH. Gerakan penghijauan dengan melakukan penanaman pohon buah-buahan, antara lain: pohon mangga, jambu air, langsat, durian, rambutan, manggis dan sawo. Program ini dilaksanakan di Balikpapan pada tahun 2006. Program pengadaan air bersih untuk masyarakat di Pulau Sunti dan Pulau Rempang, Riau Kepulauan. Perbaikan Sarana & Penanggulangan Sampah BandungPada tahun 2006 TELKOM menyalurkan bantuan untuk perbaikan dan peningkatan berbagai sarana penganggulangan sampah di Bandung Renovasi Taman Bungkul Surabaya Pada tahun 2006, TELKOM berpartisipasi dalam renovasi Taman Bungkul di Jalan Raya Darmo, Surabaya.

The program named BALIKPAPAN BERBUAH (Balikpapan Bears Fruit) is an initiative to promote planting fruit trees such as 200 mango trees, guava, langsat, durian, rambutan, mangosteen, and sawo Drilling for clean water to supply the people living in Sunti Island and Rempang Island, by TELKOM of Riau Islands branch. Garbage infrastructure restoration in Bandung. In 2006, TELKOM was channeling suncling to improve and restore garbage infrastructure in Bandung. Renovation of Bungkul Park in Surabaya. In 2006, TELKOM has par ticipated in renovationg Taman Bungkul in Darmo Avenue, Surabaya.

Prakarsa yang akan dijalankan Aspek Material- Tersedianya kebijakan dan aturan perusahaan untuk meningkatkan penggunaan bahan daur ulang, mulai tahun 2008- Mendorong pemasok untuk meningkatkanpenggunaan bahan daur ulang, melalui kebijakan pengadaan barang yang mengutamakan barang dengan bahan daur ulang, mulai tahun 2008. Aspek Energi- Tersedianya kebijakan dan aturan perusahaan untuk meningkatkan efisiensi (penghematan) konsumsi energi, baik konsumsi energi langsung maupun tidak langsung, dimulai tahun 2008Aspek Air:- Tersedianya kebijakan dan aturan perusahaan untuk meningkatkan efisiensi konsumsi air di kantor mulai tahun 2008. Aspek Keanekaragaman-hayati :- Tersedianya kebijakan dan aturan perusahaan untuk melindungi dan meningkatkan nilai keanekaragaman hayati khususnya di daerah yang dilindungi atau daerah yang berdekatan, misalnya yang terkait dengan lokasi dibangunnya stasiun pemancar (network base station) pada tahun 2008. Aspek Emisi, Efluen dan Limbah Tersedianya kebijakan dan aturan preusan untuk mengurangi emisi, efluen dan limbah, pada tahun 2008. Mendorong pemasok dan kontraktor untuk mengurangi emisi gas rumah kaca melalui ke-


Initiatives that are going to be launched: Aspect of material-The issuance of corporate policy and regulations to increase the use of recycled material within the organization starting in 2008. Encouraging all TELKOM’s supplier to increase the use of recycled materials, through the company procurement policy which prioritizes the use of recycled materials starting in 2008. Aspect of Energy-The issuance of corporate policy and regulations to reduce the consumption of energy, starting in 2008. Aspect of Water:-The issuance of corporate policy and regulations to improve the efficiency of water use in office starting in 2008. Encouraging all TELKOM’s suppliers to increase the efficiency of water use through the company procurement policy. Aspect of Bio-diversity: The issuance of corporate policy and regulations to protect and improve the value of bio-diversity, particularly in the protected area or its surroundings, for example, in an area related to a location where a network base station is to be constructed. Aspect of Emission, Effluents and Wastes-The issuance of corporate policy and regulations concerning emission, effluent and wastes, in 2008. Encouraging all TELKOM’s suppliers and contractors to reduce greenhouse gas emissions through company procurement policy Developing strategy and action plan in the future in order to reduce greenhouse gas emissions.

bijakan dan peraturan pengadaan barang dan jasa pada tahun 2008. Dirancangnya strategi dan rencana aksi di masa mendatang untuk mengurangi emisi gas rumah kaca. Aspek Produk dan Jasa- Tersedianya kebijakan dan peraturan perusahaan untuk menekan (mitigasi) dampak lingkungan dari produk dan jasa yang dihasilkan, mulai tahun 2008- Mendorong pemasok dan kontraktor memiliki kebijakan dan peraturan untuk menekan dampak lingkungan dari produk dan jasa yang dihasilkan melalui kebijakan dan peraturan pengadaan barang dan jasa, mulai tahun 2008 - Dirancangnya strategi dan rencana aksi di masa mendatang untuk mengurangi dampak lingkungan dari produk dan jasa yang dihasilkan. Aspek Ketaatan- Tersedianya kebijakan dan peraturan perusahaan untuk mencegah dikenakannya denda atau sanksi akibat tidak mentaati ketentuan lingkungan, mulai tahun 2008.- Mendorong pemasok dan kontraktor memiliki kebijakan dan peraturan untuk mencegah dikenakannya denda akibat tidak mentaati ketentuan lingkungan, melalui kebijakan dan peraturan pengadaan barang dan jasa, mulaitahun 2008.

Aspects of Product and Service -The issuance of corporate policy and regulations to mitigate the environment impacts from the product and services being produced. Developing the strategy and action plan in the future to mitigate the environment impact from the product and services being produced. Aspect of Compliance-The issuance of corporate policy and regulations to prevent fine or sanction from being imposed due to disobedience to the provision on environment Encouraging all TELKOM’s suppliers and contractors to have policy and regulation to prevent fine from being imposed due to disobedience to provision on environment through the company procurement policy.

Realisasi Penyaluran Dana Bantuan Program Bina Lingkungan Tahun 2006 (Dalam Miliar Rupiah)

Kegiatan Bencana Alam Pendidikan dan Pelatihan Peningkatan Kesehatan Masyarakat Pengembangan Sarana dan Prasarana Umum Bantuan Sarana Ibadah Jumlah

Distribution of Funds for Community Development Program, 2006 (in Rp Bilion)

2006 3.129 11.509 4.133 4.870 2.443 26.085

Activities Natural Disaster Education and Training People’s Helth Care Public Facility improvement Facilites of Worship Total


GRI CONTENT INDEX 1. 1. 1.1 1.2 2. 2.1 2.2 2.3 2.4 2.5

2.6 2.7 2.8 2.9 2.10

PROFILE Strategy and Analysis Statement from the most senior decision maker of the organization (p.13) Description of key impacts, risks, and opportunities (A/R p.26) Organizational Profile Name of the organization (p.1) Primary brands, products, and/or services (p.19) Operational structure of the organization, including main divisions, operating companies subsidiaries, and joint ventures (p.12)&(p.20-21) Location of organization’s headquarters (p.1) Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report (N/A) Nature of ownership and legal form (p.15) Markets served (p.19) Scale of the reporting organization (p.7) Significant changes during the reporting period regarding size, structure, or ownership including: (p.8-9) Awards received in the reporting period (p.10-11)

REPORT PROFILE 3.1 Reporting period (e.g., fiscal/calendar year) for information provided.(p.7) 3.2 Date of most recent previous report (if any). 3.3 Reporting cycle (annual, biennial, etc.) 3.4 Contact point for questions regarding the report or its contents.(p.7) REPORT SCOPE AND BOUNDARY 3.5 Process for defining report content (N/A) 3.6 Boundary of the report (p.7) 3.7 State any specific limitations on the scope or boundary of the report (p.7) 3.8 Basis for repor ting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities.(p.7) 3.9 Data measurement techniques and the bases of calculations (N/A) 3.10 Explanation of the effect of any re-statements of information provided in earlier reports (N/A) 3.11 Significant changes from previous reporting periods (N/A) GRI CONTENT INDEX 3.12 Table identifying the location of the Standard (p.92) ASSURANCE 3.13 Policy and current practice with regard to seeking external assurance for the report. (N/A) 4. Governance, Commitments, and Engagement GOVERNANCE 4.1 Governance structure of the organization .(p.32&AR) 4.2 Indicate whether the Chair of the highest governance body is also an executive officer (NA) 4.3 For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or nonexecutive members.(N/A) 4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.(A/R) 4.5 Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization’s performance (including social and environmental performance).(N/A) 4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided.(N/A) 4.7 Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization’s strategy on economic, environmental, and social topics.(N/A) 4.8 Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance (P.2) 4.9 Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental, and social performance.(p.32&AR) 4.10 Processes for evaluating the highest governance body’s own performance. (N/A) COMMITMENTS TO EXTERNAL INITIATIVES 4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization.(A/R) 4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to w hich the organization subscribes or endorses.(p.69) 4.13 Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: (N/A)


STAKEHOLDER ENGAGEMENT 4.14 List of stakeholder groups engaged by the organization.(P.69&A/R) 4.15 Basis for identifi cation and selection of stakeholders with whom to engage.(p.69-73&A/R) 4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group.(p.69-73&A/R) 4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting.(p.69-80&A/R) Economic Performance Indicators ASPECT: ECONOMIC PERFORMANCE EC1 Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments.(P.16&A/R) EC2 Financial implications and other risks and oppor tunities for the organization’s activities due to climate change.(A/R) EC3 Coverage of the organization’s defined benefit plan obligations.(p.60-61) EC4 Significant financial assistance received from government.(N/A) ASPECT: MARKET PRESENCE EC5 Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation.(N/A) EC6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation.(N/A) EC7 Procedures for local hiring and proportion of senior management hired from the local community at locations of significant operation.(N/A) ASPECT: INDIRECT ECONOMIC IMPACTS CORE EC8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, inkind, or pro bono engagement.(p.71-87) EC9 Understanding and describing significant indirect economic impacts, including the extent of impacts.(p.64-65) Environmental Performance Indicators ASPECT: MATERIALS EN1 Materials used by weight or volume.(N/A) EN2 Percentage of materials used that are recycled input materials.(N/A) ASPECT: ENERGY EN3 Direct energy consumption by primary energy source.(N/A) EN4 Indirect energy consumption by primary source.(N/A) EN5 Energy saved due to conservation and effi ciency improvements.(N/A) EN6 Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives.(p.88-91) EN7 Initiatives to reduce indirec t energy consumption and reductions achieved.(p.88-91) ASPECT: WATER EN8 Total water withdrawal by source.(N/A) EN9 Water sources signifi cantly aff ected by withdrawal of water.(N/A) EN10 Percentage and total volume of water recycled and reused.(N/A) ASPECT: BIODIVERSITY EN11 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas. (N/A) EN12 Description of signifi cant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas.(N/A) EN13 Habitats protected or restored.(N/A) EN14 Strategies, current actions, and future plans for managing impacts on biodiversity.(p.88-91) EN15 Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk. (N/A) ASPECT: EMISSIONS, EFFLUENTS, AND WASTE EN16 Total direct and indirect greenhouse gas emissions by weight.(N/A) EN17 Other relevant indirect greenhouse gas emissions by weight. .(N/A) EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved.(N/A) EN19 Emissions of ozone-depleting substances by weight.(N/A) EN20 NO, SO, and other significant air emissions by type and weight.(N/A) EN21 Total water discharge by quality and destination.(N/A) EN22 Total weight of waste by type and disposal method.(N/A) EN23 Total number and volume of significant spills.(N/A) EN24 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII,

and percentage of transported waste shipped internationally.(N/A) EN25 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization’s discharges of water and runoff .(N/A) EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.(p.88-91) EN27 Percentage of products sold and their packaging materials that are reclaimed by category.(N/A)

ASPECT: CHILD LABOR HR6 Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor.(N/A)

ASPECT: COMPLIANCE EN28 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations.(N/A)

ASPECT: SECURITY PRACTICES HR8 Percentage of security personnel trained in the organization’s policies or procedures concerning aspects of human rights that are relevant to operations.(N/A)

ASPECT: TRANSPORT EN29 Significant environmental impacts of transporting products and other goods.(N/A) and materials used for the organization’s operations, and transporting members of the workforce. ASPECT: OVERALL EN30 Total environmental protection expenditures and investments by type. (N/A) Social Performance Indicators ASPECT: EMPLOYMENT LA1 Total workforce by employment type, employment contrac t, and region.(p.46-48) LA2 Total number and rate of employee turnover by age group, gender, and region.(p.46) LA3 Benefi ts provided to full-time employees that are not provided to temporary or part-time employees, by major operations.(N/A)

ASPECT: FORCED AND COMPULSORY LABOR HR7 Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor.(N/A)

ASPECT: INDIGENOUS RIGHTS HR9 Total number of incidents of violations involving rights of indigenous people and actions taken.(N/A) Society Performance Indicators ASPECT: COMMUNITY SO1 Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting(p.71-87) ASPECT: CORRUPTION SO2 Percentage and total number of business units analyzed for risks related to corruption.(N/A) SO3 Percentage of employees trained in organization’s anti-corruption policies and procedures.(N/A) SO4 Actions taken in response to incidents of corruption.(A/R p.27)

ASPECT: LABOR/MANAGEMENT RELATIONS LA4 Percentage of employees covered by collective bargaining agreements. (N/A) LA5 Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements.(N/A)

ASPECT: PUBLIC POLICY SO5 Public policy positions and participation in public policy development and lobbying. SO6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country.(N/A)

ASPECT: OCCUPATIONAL HEALTH AND SAFETY LA6 Percentage of total workforce represented in formal joint management– worker health and safety committees that help monitor and advise on occupational health and safety programs(N/A) LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work related fatalities by region.(N/A). LA8 Education, training, counselling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases(N/A) LA9 Health and safety topics covered in formal agreements with trade unions. (N/A).

ASPECT: ANTI COMPETITIVE BEHAVIOR SO7 Total number of legal actions for anticompetitive behavior, anti-trust, and monopoly practices and their outcomes.(N/A)

ASPECT: TRAINING AND EDUCATION LA10 Average hours of training per year per employee by employee category.(p.52) LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings.(p.51, 56) LA12 Percentage of employees receiving regular performance and career development reviews.(p.25) ASPECT: DIVERSITY AND EQUAL OPPORTUNITY LA13 Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity.(N/A) LA14 Ratio of basic salary of men to women by employee category.(N/A) Human Rights Performance Indicators ASPECT: INVESTMENT AND PROCUREMENT PRACTICES HR1 Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening.(N/A) HR2 Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken.(N/A) HR3 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained.(N/A) ASPECT: NON DISCRIMINATION HR4 Total number of incidents of discrimination and actions taken.(N/A) ASPECT: FREEDOM OF ASSOCIATION AND COLLECTIVE BARGAINING CORE HR5 Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights.(N/A)

ASPECT: COMPLIANCE CORE SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations.(N/A) Product Responsibility Performance Indicators ASPECT: CUSTOMER HEALTH AND SAFETY PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures.(N/A) PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes.(N/A) ASPECT: PRODUCT AND SERVICE LABELING PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements.(N/A) PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes.(N/A) PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction.(p.58) ASPECT: MARKETING COMMUNICATIONS PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including adver tising, promotion, and sponsorship.(N/A) PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes.(N/A) ASPECT: CUSTOMER PRIVACY PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.(N/A) ASPECT: COMPLIANCE PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services.(N/A) N/A : Not Available A/R : Annual Report 2006


Laporan Keberlanjutan/Sustainability Report 2006

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